FaultScore

FaultScore report

2011 Saab 9-5 problems

Owners have filed 11 complaints about the 2011 Saab 9-5 with NHTSA between 2013 and 2018. The largest single group is the lights. Across this model's run it ranks 11 of 11 worst.

A

FaultScore 12/100

Higher is worse. Measured against the other years of the Saab 9-5.

How this is worked out

The numbers

11

Complaints

0

Crashes reported

0

Fires reported

0

Injuries reported

58,000 mi

Median mileage at failure

Half of reported failures happened before this

22%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 9 vs 50 Severity 0 vs 50 Early failure 38 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 9
Against the median year of the Saab 9-5. 50 means typical for this model; 100 means roughly double.
Severity — 0
0% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 38
22% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2011 compares with every other Saab 9-5

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2011 Saab 9-5

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Lights 5 45.5%

Median failure at 51,000 miles

Brakes 2 18.2%

Median failure at 51,145 miles

Body & Structure 1 9.1%

Median failure at 80,000 miles

Steering 1 9.1%

Median failure at 58,000 miles

Airbags 1 9.1%
Transmission & Drivetrain 1 9.1%

Median failure at 58,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

10,000 – 24,999 miles 2 22.2%
25,000 – 49,999 miles 1 11.1%
50,000 – 74,999 miles 3 33.3%
75,000 – 99,999 miles 3 33.3%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Configuration Overall Front Side Rollover
2011 Saab 9-5 4 DR 4WD
2011 Saab 9-5 4 DR RWD

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Aug 2013 peak 2 Dec 2018

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 80,000 miles Holbrook, NY

EXTERIOR LIGHTING

PREMATURE WEAR (BURN-OUT) OF THE HALOGEN-STYLE LIGHT BULBS IN EACH OF THE REAR TURN SIGNAL AND BRAKE LIGHTS (THE HALOGEN LIGHTS SERVE AS BOTH A TURN SIGNAL AND BRAKE LIGHT). THE HALOGEN LIGHTS APPEAR TO BURN OUT EVERY 4-6 MONTHS. THE BULBS ARE CREATING EXCESSIVE HEAT WITHIN THE LIGHT HOUSING AND MELTING/FUSING TO THE PLASTIC HOUSING. I BELIEVE THIS IS POTENTIALLY A FIRE RISK. THERE IS PREMATURE RUST FORMING ON THE TRUNK LID ASWELL.

NHTSA complaint #11156954 — an unverified report by a vehicle owner.

at 80,000 miles Holbrook, NY

STRUCTURE:BODY

PREMATURE WEAR (BURN-OUT) OF THE HALOGEN-STYLE LIGHT BULBS IN EACH OF THE REAR TURN SIGNAL AND BRAKE LIGHTS (THE HALOGEN LIGHTS SERVE AS BOTH A TURN SIGNAL AND BRAKE LIGHT). THE HALOGEN LIGHTS APPEAR TO BURN OUT EVERY 4-6 MONTHS. THE BULBS ARE CREATING EXCESSIVE HEAT WITHIN THE LIGHT HOUSING AND MELTING/FUSING TO THE PLASTIC HOUSING. I BELIEVE THIS IS POTENTIALLY A FIRE RISK. THERE IS PREMATURE RUST FORMING ON THE TRUNK LID ASWELL.

NHTSA complaint #11156954 — an unverified report by a vehicle owner.

at 66,000 miles Fairfax Station, VA

SERVICE BRAKES

MY 2011 SAAB 9-5 IS CURRENTLY IN THE SAAB REPAIR SHOP TO HAVE THE BRAKE PEDAL REPLACED. THE BRAKE PEDAL WOULD NOT RETURN TO ITS PROPER POSITION AND WAS LOCKING THE BRAKES ON AND ALSO LOCKING THE BRAKE LIGHTS ON. IT FEELS LIKE YOU HAVE A FLAT TIRE AND THE CAR FEELS LIKE SOMETHING IS HOLDING IT BACK. IN MY CASE I RUINED THE BRAKE ROTORS AND DISCS AS THE BRAKES WERE LOCKED. THIS COULD HAVE STARTED A FIRE AND MADE THE CAR HARD TO HANDLE AND OF COURSE REDUCED THE PROPER BRAKING ABILITY. GM SHOULD PUT OUT AN IMMEDIATE SAFETY RECALL ON THIS ISSUE. THE REPAIR SHOP SAYS THEY HAVE SEEN SEVERAL CASES LIKE MINE. IT TOOK A LONG TIME FOR ME TO BE AWARE OF WHAT WAS HAPPENING. I HAVE HAD THE CAR FOR LESS THAN A YEAR AND IT DOES NOT HAPPEN ALL THE TIME. MOSTLY IN HOT AND HUMID WEATHER. THIS IS VERY DANGEROUS AND SHOULD BE FIXED RIGHT AWAY. GM SAFETY RECALL NEEDED NOW! CONTACT SAAB IM AUTOHAUS, 551 N WASHINGTON ST, FALLS CHURCH, VA 22046, AT (703) 534-0770, FOR MORE INFORMATION AND DOCUMENTATION.

NHTSA complaint #11124540 — an unverified report by a vehicle owner.

Philadelphia, PA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SAAB 9-5. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10862214 — an unverified report by a vehicle owner.

Neenah, WI

EXTERIOR LIGHTING

SINCE 35,000 MILES, I AM CONSTANTLY GETTING NOTIFICATION ERRORS TO A REPLACE REAR TURN SIGNAL WITH EACH USAGE OF IT. SIMULTANEOUSLY, THE SIGNAL BLINKING IS OVERAGGRESSIVE, ANNOUNCING ITS MALFUNCTION TO MY FELLOW ROAD COMPANIONS AND TRAFFIC AUTHORITIES WHO THEN POLITELY TELL ME MULTIPLE TIME A DAY THAT MY TURN SIGNAL IS ABOUT TO GO OUT. ALTHOUGH I APPRECIATE THIS, I HAVE REPLACED THE BULB MULTIPLE TIMES TO RULE OUT FAULTY BULBS. WITHIN A COUPLE OF DAYS, THE ISSUE STARTS ALL OVER AGAIN. THE TURN SIGNAL BLINKS AT 160+ CLICKS PER MINUTE VERSUS THE ACCEPTED 80 CPM. THE BLUB AND SOCKET ARE MELTING TOGETHER. I HAVE LOOKED AT FORUMS AND MANY ARE HAVE THIS PROBLEM WITH THIS MAKE AND MODEL, CONSIDERING USING TURN SIGNALS IS A REQUIREMENT FOR MANEUVERS WE MAKE IN OUR VEHICLES AND TO KEEP OURSELVES, AND OTHERS, ESPECIALLY OUR PASSENGERS, OUR LOVED ONES SAFE ON THE ROAD, THIS IS SOMETHING THAT SHOULD BE RECALLED AND FIXED.

NHTSA complaint #10852417 — an unverified report by a vehicle owner.

at 15,000 miles Duluth, GA

EXTERIOR LIGHTING

ABOUT ONCE A MONTH SINCE ABOUT 10,000 MILES I HAVE HAD TO REPLACE ONE OF THE REAR BRAKE LIGHT SOCKET ASSEMBLIES BECAUSE THE PLASTIC INSERT THAT HOLDS THE LIGHT BULB IS MELTING. WHEN IT HEATS AND MELTS, ITS SHAPE SLIGHTLY DISTORTS DISCONNECTING THE CONNECTION BETWEEN THE LIGHT BULB AND THE LIGHT BULB HOLDER. THANK GOODNESS THERE ARE REPLACEMENT PARTS ON EBAY BUT HAVING TO SPEND AN EXTRA 20 BUCKS EVERY OTHER MONTH SEEMS RIDICULOUS AND CERTAINLY SOMETHING WORTHY TO LOOK INTO AS A RECALL.

NHTSA complaint #10852021 — an unverified report by a vehicle owner.

at 87,000 miles Plant City, FL

EXTERIOR LIGHTING

THE REAR TAIL LIGHTS OVERHEAT, CAUSING THE BULBS TO BURN OUT AND WIRING TO MELT. WE HAVE HAD THE BULBS AND SOCKETS REPLACED MULTIPLE TIMES ON BOTH SIDES SINCE 2013, BUT THE ONLY THING THAT FIXES THE PROBLEM IS REPLACING THE ENTIRE ASSEMBLY. JUST HAD THE SOCKET AND BULB FOR PASSENGER SIDE REPLACED TWICE IN ONE MONTH, AND IT IS GONE AGAIN.

NHTSA complaint #10824423 — an unverified report by a vehicle owner.

at 36,290 miles Frenchtown, NJ

SERVICE BRAKES

ELECTRONIC EMERGENCY BRAKE DOES NOT COMPLETELY RELEASE. NOTICED BY EXCESSIVE WEAR ON REAR BRAKE PADS/ROTORS, VIBRATION WHEN BRAKING AND POOR GAS MILEAGE.

NHTSA complaint #10806185 — an unverified report by a vehicle owner.

at 58,000 miles Plantsville, CT

POWER TRAIN

HAVE A 2011 9-5 AERO AND JUST HIT 58K. VERY RECENTLY I'VE BEEN NOTICING THE POPPING/THUDDING WHEN DRIVING AWAY QUICKLY WITH THE WHEEL TURNED, EX: WHEN PULLING AWAY FROM A STOP SIGN AND TURNING LEFT/RIGHT. I ALSO CAN FORCE THE CAR TO EXHIBIT THE BINDING/GRINDING DEEP NOISE WHEN IN FIRST WITH THE WHEEL TURNED ALMOST AT LOCK EITHER RIGHT OR LEFT WITH VERY LITTLE THROTTLE DEPRESSION. READING ANY SAAB FORUM I COULD, AND SPEAKING TO DEALERS AND READING SERVICE BULLETINS IN RELATION TO THIS CAR, ALL OTHER SAAB VEHICLES WITH THE HALED 4.0 SYSTEM WHICH DEBUTED ON THE SAAB 9-3 TURBOX, IT IS VERY EVIDENT THIS IS NOT A SMALL AMOUNT OF AFFECTED VEHICLES. FROM WHAT IT LOOKS LIKE, EVERY OWNER OF A SAAB THAT HAD THE ALL WHEEL DRIVE SYSTEM PROVIDED BY HALDEX HAS THESE CATASTROPHIC FAILURES OF THE SYSTEM CAUSING THE INABILITY TO DRIVE ONCE THE SYSTEM SHUTS ITSELF OFF, OR LOCKS WHICH COULD POTENTIALLY LEAVE OWNERS STRANDED OR CAUSE THE PROP-SHAFT TO BIND, THEN LOCK AT SPEED AND CAUSE THE REAR WHEELS TO BIND AND HOP AND LOCK CAUSING A POTENTIAL ACCIDENT. THE DEALERS HAVE ADMITTED TO THE SYSTEM HAVING DESIGN FLAWS AND UPDATED PARTS AND REDESIGNED COMPONENTS HAVE BEEN RELEASED MULTIPLE TIMES. IF THIS IS AN ADMITTED DESIGN FLAW AND POTENTIALLY DANGEROUS, IT SHOULD BE A RECALL AS DEALERS ARE CHARGING THOUSANDS AND THOUSANDS OF DOLLARS TO FIX ISSUES THAT ARE IMMINENT AND NOT AT THE FAULT OF THE OWNERS. QUOTES TO FIX THIS ISSUE RANGE FROM $3-7,000 AND THAT IS UNACCEPTABLE. IT NEEDS TO BE RECALLED AND COVERED FOR REPAIRS FOR THE OWNERS OF THESE VEHICLES. A SIMPLE SEARCH ON XWD ISSUES ON GOOGLE CAN BRING UP DOZENS OF FORUM LINKS WITH LARGE COUNTS OF PAGE NUMBERS FOR EACH OF COMPLAINING OWNERS LISTING THEIR ISSUES AND DISCREPANCIES AND PRICES TO FIX THIS BOGUS ISSUE CAUSED BY A FLAWED DESIGN.

NHTSA complaint #10726594 — an unverified report by a vehicle owner.

at 58,000 miles Plantsville, CT

STEERING

HAVE A 2011 9-5 AERO AND JUST HIT 58K. VERY RECENTLY I'VE BEEN NOTICING THE POPPING/THUDDING WHEN DRIVING AWAY QUICKLY WITH THE WHEEL TURNED, EX: WHEN PULLING AWAY FROM A STOP SIGN AND TURNING LEFT/RIGHT. I ALSO CAN FORCE THE CAR TO EXHIBIT THE BINDING/GRINDING DEEP NOISE WHEN IN FIRST WITH THE WHEEL TURNED ALMOST AT LOCK EITHER RIGHT OR LEFT WITH VERY LITTLE THROTTLE DEPRESSION. READING ANY SAAB FORUM I COULD, AND SPEAKING TO DEALERS AND READING SERVICE BULLETINS IN RELATION TO THIS CAR, ALL OTHER SAAB VEHICLES WITH THE HALED 4.0 SYSTEM WHICH DEBUTED ON THE SAAB 9-3 TURBOX, IT IS VERY EVIDENT THIS IS NOT A SMALL AMOUNT OF AFFECTED VEHICLES. FROM WHAT IT LOOKS LIKE, EVERY OWNER OF A SAAB THAT HAD THE ALL WHEEL DRIVE SYSTEM PROVIDED BY HALDEX HAS THESE CATASTROPHIC FAILURES OF THE SYSTEM CAUSING THE INABILITY TO DRIVE ONCE THE SYSTEM SHUTS ITSELF OFF, OR LOCKS WHICH COULD POTENTIALLY LEAVE OWNERS STRANDED OR CAUSE THE PROP-SHAFT TO BIND, THEN LOCK AT SPEED AND CAUSE THE REAR WHEELS TO BIND AND HOP AND LOCK CAUSING A POTENTIAL ACCIDENT. THE DEALERS HAVE ADMITTED TO THE SYSTEM HAVING DESIGN FLAWS AND UPDATED PARTS AND REDESIGNED COMPONENTS HAVE BEEN RELEASED MULTIPLE TIMES. IF THIS IS AN ADMITTED DESIGN FLAW AND POTENTIALLY DANGEROUS, IT SHOULD BE A RECALL AS DEALERS ARE CHARGING THOUSANDS AND THOUSANDS OF DOLLARS TO FIX ISSUES THAT ARE IMMINENT AND NOT AT THE FAULT OF THE OWNERS. QUOTES TO FIX THIS ISSUE RANGE FROM $3-7,000 AND THAT IS UNACCEPTABLE. IT NEEDS TO BE RECALLED AND COVERED FOR REPAIRS FOR THE OWNERS OF THESE VEHICLES. A SIMPLE SEARCH ON XWD ISSUES ON GOOGLE CAN BRING UP DOZENS OF FORUM LINKS WITH LARGE COUNTS OF PAGE NUMBERS FOR EACH OF COMPLAINING OWNERS LISTING THEIR ISSUES AND DISCREPANCIES AND PRICES TO FIX THIS BOGUS ISSUE CAUSED BY A FLAWED DESIGN.

NHTSA complaint #10726594 — an unverified report by a vehicle owner.

at 22,000 miles Cordova, TN

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2011 SAAB 9-5. THE CONTACT STATED THAT THE CHECK REAR TAILLIGHT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT BOTH TAIL LIGHT BULB SOCKETS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 22,000.

NHTSA complaint #10536965 — an unverified report by a vehicle owner.