16 of the
1,090 complaints about the 2007 Saturn ION are about the
throttle and cruise control — 1% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
86,000 miles.
F
16
Complaints
3
Crashes
0
Fires
2
Injuries
Exactly what failed
Vehicle Speed Control
1381.3%
Accelerator Pedal
212.5%
Cruise Control
16.3%
Acceleration & Cruise Control across every Saturn ION year
The contact owns a 2007 Saturn Ion. The contact stated while driving at approximately 55 MPH with the accelerator pedal depressed, the accelerator pedal was released and became stuck causing the vehicle to unintendedly accelerate to 90 MPH. The brake pedal was depressed; however, the vehicle failed to slow down. The contact manually lifted the accelerator pedal and was able to merge to the side of the road. The vehicle was driven to the local dealer but not diagnosed or repaired due to the warranty being expired. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000.
NHTSA complaint #11576699 — an unverified report by a vehicle owner.
at 144,000 milesAlpena, AR
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2007 Saturn Ion. The contact stated while driving approximately 30 MPH and depressing the accelerator pedal, the RPM’s rose however, the vehicle failed to respond. There was no warning light illuminated. The vehicle was not taken to a dealer. The vehicle was not repaired. Neither the dealer nor the manufacturer had been notified. The approximate failure mileage was 144,000.
NHTSA complaint #11454570 — an unverified report by a vehicle owner.
at 170,117 milesAtlanta, GACrash
VEHICLE SPEED CONTROL
CAR CUTS OFF A/C WONT WORK UNLESS ON MAX AND MAKES NOISE WHEN TURNING. CPU ISSUE LIKE RPM FLUCTUATES I THINK ITS THE FUEL PUMP AND GAS PEDAL ASSEMBLY CPU PROBLEM AND ITS JERKS ALOT DEALER SAID AINT NOTHING THE CAN DO BOUT IT BUT THEY SUPPOSE TO FIX IT WITH IN 30 DAYS OF PURCHASE TIME. SO IT CUTS OFF WHILE RIDING AND JERKS WHILE IM ON THE BREAKS
NHTSA complaint #11281970 — an unverified report by a vehicle owner.
at 202,156 milesWaukegan, IL
VEHICLE SPEED CONTROL
LOOSE SPEED WHILE DRIVING DROP FROM 55 TO 10 ALMOST COMES TO COMPLETE STOP. IT STARTED ON HIGHWAY DRIVING NOW IT DOES IT ON CITY STREETS. CHECK ENGINE LIGHT COMES ON AND STAYS ON FOR DAYS AT A TIME.
NHTSA complaint #10824986 — an unverified report by a vehicle owner.
at 51,950 milesMadison`, WI
VEHICLE SPEED CONTROL
ON JUNE 7, 2014, THE VEHICLE WOULD NOT STOP RUNNING. I TOOK IT TO A NEARBY CARE CARE CENTER WHERE THEY STOPPED IT. THE RECALL ESTABLISHMENT (ZIMBRICK BUICK-SATURN) TOLD THEM TO HAVE THE VEHICLE TOWED TO THEIR ESTABLISHMENT. THEY KEPT THE VEHICLE UNTIL JUNE 26TH TRYING TO REPLACE THE SWITCH AND START THE VEHICLE. THEY CHARGED THE CAR CARE CENTER "JUMP STARTED" THE VEHICLE IN A WRONGFUL MANNER AND THAT CAUSED A COMPUTER TO FAIL. I HAVE A SWORN STATEMENT THAT IT WAS NOT JUMP STARTED. THEY EVENTUALLY REPLACED THE COMPUTER WITH A USED CADILLAC PART AND CHARGED ME $1288.41. THE ENTIRE PROCESS WAS CAUSED BY A DEFECTIVE IGNITION SWITCH AND INCOMPETENCE IN REPAIRING THE VEHICLE. I DON'T BELIEVE I SHOULD BE REQUIRED TO PAY THE AMOUNT REQUESTED AND SEEK COMPENSATION.
NHTSA complaint #10651455 — an unverified report by a vehicle owner.
at 86,000 milesDetroit, MI
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING VARIOUS SPEEDS, THE CRUISE CONTROL AUTO ACCELERATED AND THE SEAT BELT WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
NHTSA complaint #10621694 — an unverified report by a vehicle owner.
at 35,000 milesKettering, OHCrash1 injured
VEHICLE SPEED CONTROL
THE CAR IS PRESENTLY UNDER RECALL FOR IGNITION. HOWEVER. THE CAR CANNOT BE DRIVEN AS THE PWR STR WARNING COMES ON FOR A FEW SECONDS, AND NO STEERING OR SEVERE LOSS OF ALL STEERING CONTROL OF THE VEHICLE IS LOST AFTER THE CAR HAS RUN FOR 15 MINUTE AND EVERY 5 PLUS MINUTES AFTER THE FIRST FAILURE. GM WILL NOT FIX ANYTHING ON MY VEHICLE, I MADE A COMPLAINT WITH NHTSA AND HAVE MADE INTERNAL COMPLAINT AT GM REGARDING MY 2007 ION AND THE 3 ACCIDENTS DUE TO THE LOSS OF IGNITION AND TOTAL POWER INCLUDING BRAKE FAILURE GOING DOWN THE HIGHWAY AT 50 PLUS AND LOSING CONTROL RESULTING IN ACCIDENTS. I NEED HELP TO START THE COMPLAINT ABOUT THE POWER STEERING AS IT WILL NOT ALLOW ME TO SAFELY DRIVE THE CAR AT ALL. I AM DISABLED AND ON OXYGEN, I HAVE REQUESTED SPECIAL ACCOMMODATIONS FROM GM TO ASSIST WITH MY DISABLED CONDITION TO HELP EXPEDITE ANY REPAIRS AND ALL WARRANTED COVERAGES FOR POWER STEERING, AIR BAG NON FUNCTION, AND RECALLED IGNITION. THE CAR PRESENTLY HAS 55,000 MILES AND CANNOT BE DRIVEN AS THE POWER STEERING WILL NOT ALLOW THE CAR TO BE CONTROLLED. THE PREVIOUS, MOST RECENT ACCIDENT, CAUSED STRUCTURAL DAMAGE INCLUDING A FRONT FENDER COMPLETE BENT AND RADIATOR BENT AT A TAIL COLLISION DUE TO IGNITION OUTAGE WITH NO BRAKES AT 30 PLUS MPH. NO AIR BAGS DEPLOYED, ONLY DAMAGES TO MYSELF, BLINDNESS TO LEFT EYE AND SEVERE CONCUSSION, AND CAR IS NOT SAFE TO DRIVE. GM WILL HAS NOT TAKEN ANY ACTION SINCE MY PHONE COMPLAINTS IN APRIL, ALMOST 30 DAYS AGO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10592628 — an unverified report by a vehicle owner.
at 92,000 milesCosta Mesa, CA
VEHICLE SPEED CONTROL
TODAY MY CAR HAS STARTED ACCELERATING UNINTENTIONALLY. IT FIRST HAPPENED WHEN I WAS STOPPED AT A RED LIGHT. WHEN I WAS LEAVING MY DESTINATION AROUND AN HOUR LATER IT STARTED HAPPENING AGAIN. MY CAR WAS LITERALLY SLOWLY CRUISING THROUGH THE PARKING LOT WITHOUT MY FOOT ON THE GAS PEDAL.
NHTSA complaint #10587315 — an unverified report by a vehicle owner.
at 27,600 milesLAS Vegas, NVCrash1 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED WHILE DRIVING IN REVERSE APPROXIMATELY 2 MPH THERE WAS A SUDDEN INCREASE IN ACCELERATION AND THE VEHICLE CRASHED INTO A BRICK WALL. THE AIR BAGS DID NOT DEPLOY. THE IGNITION KEY INDEPENDENTLY RELEASED FROM THE SWITCH PRIOR TO THE CRASH. IN ADDITION, THE FRONT DRIVER'S SIDE SEAT BELT UNEXPECTEDLY DETACHED WHICH CAUSED THE DRIVER TO STRIKE THE DASHBOARD. THE CONTACT SUSTAINED INJURY TO THE CHEST AND HEAD. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE DEALER. THE CONTACT STATED THE FAILURE WAS A RELATED TO THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS , ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT DID NOT RECEIVE THE RECALL NOTICE UNTIL AFTER THE INCIDENT OCCURRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,600.
NHTSA complaint #10578442 — an unverified report by a vehicle owner.
at 100,000 milesPittsburgh, PA
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD UPON BEING ENGAGED AND WOULD THEN BECAME STUCK. THE VEHICLE FAILED TO DECELERATE UNTIL THE BRAKE PEDAL WAS DEPRESSED REPEATEDLY. THE FAILURE RECURRED SEVEN TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10577427 — an unverified report by a vehicle owner.
Dwyer, MI
VEHICLE SPEED CONTROL
ENGINE REDUCED SPEED LIGHT AND TRACTION LIGHT CAME ON AND CAR CANT ACCELERATE PAST 20MPH.
NHTSA complaint #10573655 — an unverified report by a vehicle owner.
at 56,000 milesLyman, SC
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE STALLED. THE CHECK ENGINE AND POWER DOWN WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO BOTH A PRIVATE MECHANIC AND THE DEALER. THE DEALER STATED THAT THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 57,000. UPDATED 06/12/12*LJ THE CONSUMER STATED THE THROTTLE BODY WAS REPLACED FOUR TIMES. THE CHECK ENGINE LIGHT ILLUMINATED. ONSTAR REPORTED A FUEL SYSTEM PROBLEM. UPDATED 06/13/12
NHTSA complaint #10457755 — an unverified report by a vehicle owner.
at 111,111 milesCordova, TN
VEHICLE SPEED CONTROL
I WANT TO ADD MY VEHICLE TO THE LIST OF COMPLAINANTS THAT ARE HAVING TROUBLE WITH THE FAULTY POWER STEERING ISSUE ON THE 2004-2007 SATURN IONS. I HAVE HAD THIS TROUBLE SINCE THE BEGINNING OF AUGUST THIS YEAR ALMOST RIGHT AT 100,000 MILES. THAT MAKES MY CAR INELIGIBLE FOR THE REIMBURSEMENT OFFER GM HAS. IT IS ONLY GOOD FOR 10 YEARS AND 100,000 MILES I WAS JUST PAST THAT. HOWEVER, IF YOU ARE FORCING THEM TO ISSUE A RECALL I DON'T SEE WHY THEY SHOULD NOT HAVE TO FIX MY CAR AS WELL. THE INCIDENTS, THANKFULLY, HAVE ONLY OCCURRED WHILE I WAS DRIVING, AND I HAVE BEEN ABLE TO CONTROL THE VEHICLE. I HAVE BEEN FORTUNATE ENOUGH TO NOT HAVE IT GO OUT IN MID TURN YET, AND I HAVE NOT HAD IT GO OUT AT LOW SPEEDS IN HIGH TRAFFIC YET. THESE ARE THE MOST DANGEROUS TIMES, I BELIEVE, FOR THE LOSS OF POWER STEERING. FORTUNATELY THE UNIT HAS NEVER FAILED WHILE MY WIFE WAS DRIVING. IN ADDITION TO BEING A TOUCH PHYSICALLY WEAKER THAN I AM SHE IS TERRIFIED OF DRIVING ANYWAY, AND I FEAR IF IT HAPPENED TO HER SHE WOULD ABSOLUTELY HAVE AN ACCIDENT AS A RESULT. I HAVE ALSO HAD PROBLEMS WITH THE CRUISE CONTROL NOT WORKING SINCE I PURCHASED THE VEHICLE ON AUGUST 28, 2006. I TOOK IT IN ONCE UNDER WARRANTY TO HAVE IT REPAIRED AND THEY SAID IT WAS A WELL KNOWN LOOSE WIRING ISSUE. IT WASN'T MORE THAN A MONTH OR SO LATER THAT I WAS HAVING THE SAME ISSUE. WHEN I TOOK IT IN FOR REPAIR THIS TIME, THEY TOLD ME IT WAS NO LONGER COVERED UNDER WARRANTY AND THEY WANTED $600 TO REPAIR A "KNOWN LOOSE WIRING ISSUE" I WAS UNDERSTANDABLY UPSET ABOUT THAT AND CHOSE TO JUST HAVE A FINICKY CRUISE CONTROL SINCE THEN.
NHTSA complaint #10438462 — an unverified report by a vehicle owner.
at 53,000 milesCheraw, SC
VEHICLE SPEED CONTROL
HAD A RECALL ON 2007 SATURN ION AND WAS TOLD THAT BENNET MOTOR COMPANY WAS NOT CORRECTING THE PROBLEM AS SATURN HAS CLOSED WHAT ARE WE SUPPOSE TO DO ALSO HAD A PROBLEM WITH THE GAS PEDAL ON THIS CAR ALSO IT WOULD NOT GO AS IT WAS NOT GETTING GAS.
NHTSA complaint #10317961 — an unverified report by a vehicle owner.
at 19,650 milesUnicoi, TN
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS STICKING AND MUST BE PULLED IN ORDER FOR IT TO LOOSEN. THE PEDAL MADE A POPPING SOUND WHEN THIS OCCURRED. TWO MONTHS AGO, THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR AND THEY STATED THAT THE PEDAL WAS FAULTY. CURRENTLY, THE PEDAL IS STICKING ONCE AGAIN AND THE CONTACT WILL CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 19,650.
NHTSA complaint #10261414 — an unverified report by a vehicle owner.
at 15,000 milesLA Grange Park, IL
VEHICLE SPEED CONTROL
I PURCHASED A 2007 SATURN ION 3 QUAD COUP IN 2006. IN APRIL OF 2007 THE CAR BEGAN TO MAKE LOUD NOISED WHEN STARTING IT. IT WOULD IDLE HIGH AT STOPS AND WOULD FEEL LIKE I WAS ROLLING GRAVEL WHEN COMING TO A STOP AND ACCELERATING FROM A STOP. I MADE AN APPOINTMENT FOR SERVICE. SATURN MADE ME WAIT AN ENTIRE WEEK FOR AN APPOINTMENT. BY TIME I BROUGHT MY CAR IN MY CHECK ENGINE LIGHT WAS ON. SATURN SAID THEY FOUND NOTHING WRONG BUT JUST UPDATED THE COMPUTER CHIP. NOT EVEN A WEEK LATER THE SAME PROBLEM OCCURRED. I BROUGHT IT IN AND THIS TIME THEY SAID THE THROTTLE BODY WAS BROKE. THEY CLAIM TO HAVE REPLACED IT. TWO WEEKS AGO I HAD THE SAME ISSUES. LOUD NOISES, HIGH IDLING, THE CAR WOULD LITERALLY JUMP BACK WHEN I STARTED IT. I BROUGHT IT IN AGAIN, THEY SAID NOTHING WAS WRONG AND JUST UPDATED THE COMPUTER AGAIN. YESTERDAY AS I WAS DRIVING MY CAR JUST STOPPED. THANK GOD NO ONE WAS BEHIND ME BECAUSE I WOULD HAVE BEEN REAR ENDED. I SEE NO REASON WHY THEIR MECHANICS CAN'T FIGURE OUT WHAT IS WRONG. ARE THEY CUTTING CORNERS TO BE ABLE TO "FIX" MORE CARS IN ONE DAY. I DON'T SEE WHY A TWO YEAR OLD CAR SHOULD HAVE ALL THESE ISSUES. I SEE FROM MANY BLOGS AND WEB PAGES THAT PEOPLE ARE HAVING A LOT OF PROBLEMS WITH THIS MODEL SATURN. I THINK THAT GM SHOULD STEP UP AND DO SOMETHING ABOUT THIS, BESIDES DISCONTINUE THE MAKE OF THE CAR WHICH THEY ALREADY DID. THIS IS NO LONGER AN INCONVENIENCE, IT'S ABSOLUTE FRUSTRATION. I PAID A LOT OF MONEY FOR A CAR TO BE DEPENDABLE AND TO GET ME FROM POINT A TO POINT B SAFELY. I DO NOT WANT TO BE LOCKED IN MY HOUSE BECAUSE I'M AFRAID TO GET STRANDED SOMEWHERE.
NHTSA complaint #10235038 — an unverified report by a vehicle owner.