FaultScore

FaultScore report

2010 Saturn Outlook problems

Owners have filed 23 complaints about the 2010 Saturn Outlook with NHTSA between 2010 and 2019. The largest single group is the steering. Across this model's run it ranks 4 of 4 worst.

A

FaultScore 6/100

Higher is worse. Measured against the other years of the Saturn Outlook.

How this is worked out

The numbers

23

Complaints

0

Crashes reported

0

Fires reported

0

Injuries reported

77,121 mi

Median mileage at failure

Half of reported failures happened before this

14%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 2 vs 50 Severity 0 vs 50 Early failure 23 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 2
Against the median year of the Saturn Outlook. 50 means typical for this model; 100 means roughly double.
Severity — 0
0% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 23
14% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2010 compares with every other Saturn Outlook

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2010 Saturn Outlook

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Steering 7 30.4%

Median failure at 80,000 miles

Lights 6 26.1%

Median failure at 62,500 miles

Electrical System 5 21.7%

Median failure at 70,000 miles

Acceleration & Cruise Control 2 8.7%

Median failure at 53,621 miles

Other & Unspecified 1 4.3%

Median failure at 80,000 miles

Body & Structure 1 4.3%
Engine & Cooling 1 4.3%

Median failure at 109,761 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

10,000 – 24,999 miles 1 4.5%
25,000 – 49,999 miles 4 18.2%
50,000 – 74,999 miles 5 22.7%
75,000 – 99,999 miles 8 36.4%
100,000 – 149,999 miles 4 18.2%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Apr 2010 peak 2 Aug 2019

NHTSA investigations into the 2010 Saturn Outlook

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA20002 Opened 31 Aug 2020 Closed 30 Aug 2024 SEAT BELTS:FRONT:ANCHORAGE

Outboard Front Seat Belt Anchor Cable Failure

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired...

RQ19003 Opened 28 May 2019 Closed 31 Aug 2020 SEAT BELTS:FRONT:ANCHORAGE

Seat Belt Anchor Cable Failure

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occu...

Recalls on the 2010 Saturn Outlook

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2014181 75,701 units in Canada

Seats And Restraints

On certain vehicles, the flexible steel cable that connects the seat belt to the vehicle structure at the front outboard seating positions can fatigue over time and could separate, increasing the risk of injury in a crash. Correction: Dealers will inspect and repair or replace the lap pretensioner, as necessary.

Recall 2014081 70,526 units in Canada

Airbag

On certain vehicles, side airbag wiring connections could develop high resistance, illuminating the airbag warning light. If the vehicle continues to be operated in this condition, resistance may continue to increase over time and eventually cause the seat side airbags and seat belt pretensioners to not deploy in the event of a crash, which could increase the risk of injury. Correction: Dealers will affect repairs.

Recall 2010276 16,752 units in Canada

Seats And Restraints

On certain vehicles, the second row seat side trim shield may restrict the upward rotation of the safety belt buckle when the seat back is returned to a seating position after being folded flat. If the buckle contacts the seat frame, additional effort is required to return the seat to a seating position. If sufficient force is applied, the buckle cover could be pushed down the strap, exposing and partially depressing the red release button. As a result, the release button will not travel as much as designed when depressed and will appear to be jammed. The buckle cover may have visible damage which may only be cosmetic, but in some cases, the buckle may not latch/unlatch, or may appear to latch when the latch mechanism is not fully engaged. If the latch mechanism is not fully engaged, the safety belt may not restrain the occupant as intended in a crash, which could result in personal injury or death. Correction: Dealers will modify the second row seat side trim shields, inspect the belt buckle and will replace it if damaged.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 70,000 miles Venice, FL

STEERING

INTERMITTENT LOSS OF POWER STEERING WHEN TRYING TO PARK IN A SPACE IN A PARKING GARAGE. IT ALSO HAPPENED WHEN TURNING IN MOTION INTO A STREET OFF A HIGHWAY WHILE BRAKING. POWER STEERING FLUID LEVELS WERE FULL BOTH TIMES.

NHTSA complaint #11246016 — an unverified report by a vehicle owner.

at 124,000 miles Lansing, MI

EXTERIOR LIGHTING

MY 2010 SATURN OUTLOOK HAS 124,XXX MILES ON IT. I'VE OWNED IT SINCE JANUARY OF 2017. 2 OR 3 MONTHS AGO MY PASSENGER SIDE LOW BEAM HEADLIGHT WENT OUT. I DECIDED THAT DUE TO HAVING TO GO THROUGH THE WHEEL WELL TO GET TO THE BULBS, I WOULD JUST CHANGE ALL 4 WHILE I WAS IN THERE. EVERYTHING SEEMED FINE FOR ABOUT A MONTH. THEN I NOTICED IT FLICKERING ON AND OFF WHILE I WAS DRIVING. OR WHEN I UNLOCKED THE CAR IT WOULDN'T TURN ON. SO I BOUGHT ANOTHER BULB AND CHANGED IT AND IT STILL DIDN'T WORK. TOOK IT ALL APART AGAIN ONLY TO FIND OUT MY HEADLIGHT SOCKET HAD MELTED. SO I BOUGHT A REPLACEMENT, INSTALLED IT AND EVERYTHING WAS GREAT. EXCEPT FOR NOW, A WEEK LATER, MY BULB QUIT AGAIN. THIS IS NOT SAFE. I CAN'T DRIVE DOWN THE ROAD AND QUESTION WHETHER OR NOT MY HEADLIGHTS ARE GOING TO FUNCTION PROPERLY. I HAVE READ AND THERE ARE A LOT OF PEOPLE HAVING THE SAME PROBLEMS OR HAD THE SAME PROBLEM AT ONE TIME. THIS NEEDS TO BE ADDRESSED. I AM NOT GOING TO BE HAPPY IF I HAVE TO SPEND TIME AND MONEY TAKING THIS TO THE SHOP TO GET SOMETHING SO SIMPLE FIXED.

NHTSA complaint #11012725 — an unverified report by a vehicle owner.

at 79,243 miles Midwest City, OK

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2010 SATURN OUTLOOK. WHILE DRIVING 25 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE PEDAL WAS DEPRESSED. OCASSIONALLY, THE VEHICLE WOULD ABNORMALLY ACCELERATE WITHOUT THE PEDAL BEING ENGAGED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,243.

NHTSA complaint #10956453 — an unverified report by a vehicle owner.

at 109,761 miles Beaver Falls, PA

ENGINE

ENGINE LIGHT WAS COMING ON & OFF. AFTER A COUPLE DAYS, THE OUTLOOK HAD A LOSS OF POWER. HAD IT CHECKED & WAS TOLD WE HAD A TIMING ISSUE WITH THE 3 TIMING CHAINS. THE CHAINS WERE STRETCHED & ONE OF THE TIMING CHAIN GEARS WAS ONE TOOTH OFF. THEY NEEDED TO BE REPLACED. I WAS ALSO TOLD THAT THERE WAS A RECALL ON THE 2007-2009 SATURN OUTLOOKS FOR THE SAME PROBLEM BUT THE 2010 MODELS WERE NOT INCLUDED. WHY WOULDN'T THE 2010 MODELS BE INCLUDED? THE LOSS OF POWER HAPPENED ON 9/30/16. CHECK ENGINE LIGHT WAS COMING ON & OFF JUST A COUPLE DAYS PRIOR TO THE LOSS OF POWER.

NHTSA complaint #10917699 — an unverified report by a vehicle owner.

at 11,500 miles Shreveport, LA

EXTERIOR LIGHTING

HEADLIGHTS WIRE HARNESSES BURNT

NHTSA complaint #10914376 — an unverified report by a vehicle owner.

at 90,000 miles Saint ANN, MO

STEERING

WHEN TURNING RIGHT OR LEFT, TYPICALLY AT LOWER SPEEDS, THE STEERING NEARLY FREEZES UP MAKING IT ALMOST IMPOSSIBLE TO TURN. I HAVE TAKEN THE CAR TO THE SHOP - CAN'T FIGURE OUT WHAT IT IS, AND I HAVE CALLED MY DEALER - SAYS IT'S NO LONGER UNDER WARRANTY AND NO RECALL ISSUED FOR THIS TYPE OF THING SO I WOULD BE WASTING MY TIME TO BRING IT IN. THE CAR IS ONLY AT 90,000 MILES AND I'M AFRAID THIS ISSUE MAY RESULT IN A CRASH AND OR INJURY TO MY FAMILY AND I HAVE NO IDEA WHAT TO DO. THERE IS NO LEAKING FROM ANY AREAS INCLUDING THE POWER STEERING PUMP AND RACK AND PINION.

NHTSA complaint #10875348 — an unverified report by a vehicle owner.

at 84,170 miles Mill Creek, OK

EXTERIOR LIGHTING

MELTED LOW BEAM HEADLIGHT WIRING HARNESS. BULBS HAVE BEEN REPLACED NUMEROUS TIMES AND NOW THERE IS NO LOW BEAM HEADLIGHTS AT ALL.

NHTSA complaint #10683207 — an unverified report by a vehicle owner.

at 84,170 miles Mill Creek, OK

ELECTRICAL SYSTEM

MELTED LOW BEAM HEADLIGHT WIRING HARNESS. BULBS HAVE BEEN REPLACED NUMEROUS TIMES AND NOW THERE IS NO LOW BEAM HEADLIGHTS AT ALL.

NHTSA complaint #10683207 — an unverified report by a vehicle owner.

at 80,000 miles Moore, OK

STEERING

WHEN DRIVING SLOW FORWARD OR BACK, WHEN TURNING THE STEERING WHEEL, IT LOCKS UP THEN WILL COME LOOSE, LETTING YOU TURN THE WHEEL. I UNDERSTAND THERE IS A CLASS ACTION SUIT AGAINST GM BY THE CHEVY TRAVERSE OWNERS FOR THIS SAME PROBLEM. CASE NUMBER IS [XXX], FILED 3/12/13. SINCE I HAVE A SATURN, THAT IS A TWIN TO THE CHEVROLET TRAVERSE AND GM ACADIA. I THINK I HAVE THE SAME PROBLEM THEY ARE HAVING IN THE STEERING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10639959 — an unverified report by a vehicle owner.

at 80,000 miles Moore, OK

UNKNOWN OR OTHER

WHEN DRIVING SLOW FORWARD OR BACK, WHEN TURNING THE STEERING WHEEL, IT LOCKS UP THEN WILL COME LOOSE, LETTING YOU TURN THE WHEEL. I UNDERSTAND THERE IS A CLASS ACTION SUIT AGAINST GM BY THE CHEVY TRAVERSE OWNERS FOR THIS SAME PROBLEM. CASE NUMBER IS [XXX], FILED 3/12/13. SINCE I HAVE A SATURN, THAT IS A TWIN TO THE CHEVROLET TRAVERSE AND GM ACADIA. I THINK I HAVE THE SAME PROBLEM THEY ARE HAVING IN THE STEERING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10639959 — an unverified report by a vehicle owner.

at 28,000 miles Charlotte, NC

VEHICLE SPEED CONTROL

I HAVE HAD NUMEROUS ISSUES WITH POWER STEERING IN MY SATURN. THIS IS MY FAMILY VEHICLE THAT I DRIVE MY CHILDREN IN AND BOUGHT IT WITH SAFETY IN MIND. I AM STARTING TO BELIEVE THE VEHICLE IS VERY UNSAFE. INSTEAD OF GM FIXING THE PROBLEM THEY HAVE TAKEN NO BLAME AND ARE ASKING ME TO PAY HEFTY BILLS RELATED TO THE STEERING WHEEL. THE CAR HAS HAD 3 STEERING GEARS AND NOW NEEDS A STEERING PUMP. I KNOW MANY SATURN OWNERS ARE HAVING THE SAME ISSUES. PLEASE HELP, THIS IS NOT FAIR TO THE CONSUMER. WE ARE BEING LIED TO SO GM DOES NOT HAVE TO COVER THESE COSTLY PARTS.

NHTSA complaint #10609992 — an unverified report by a vehicle owner.

at 28,000 miles Charlotte, NC

STEERING

I HAVE HAD NUMEROUS ISSUES WITH POWER STEERING IN MY SATURN. THIS IS MY FAMILY VEHICLE THAT I DRIVE MY CHILDREN IN AND BOUGHT IT WITH SAFETY IN MIND. I AM STARTING TO BELIEVE THE VEHICLE IS VERY UNSAFE. INSTEAD OF GM FIXING THE PROBLEM THEY HAVE TAKEN NO BLAME AND ARE ASKING ME TO PAY HEFTY BILLS RELATED TO THE STEERING WHEEL. THE CAR HAS HAD 3 STEERING GEARS AND NOW NEEDS A STEERING PUMP. I KNOW MANY SATURN OWNERS ARE HAVING THE SAME ISSUES. PLEASE HELP, THIS IS NOT FAIR TO THE CONSUMER. WE ARE BEING LIED TO SO GM DOES NOT HAVE TO COVER THESE COSTLY PARTS.

NHTSA complaint #10609992 — an unverified report by a vehicle owner.

at 75,000 miles Ruth, MS

STEERING

I HAVE BEEN EXPERIENCING INTERMITTENT POWER STEERING LOSS AT LOW SPEEDS FOR SEVERAL MONTHS. AFTER VIEWING HUNDREDS OF COMPLAINTS FROM OWNERS OF OTHER SIMILAR YEAR MODEL VEHICLES ON THE LAMBDA PLATFORM I CONTACTED GM/SATURN ABOUT A POSSIBLE RECALL. AFTER SPEAKING WITH A CUSTOMER SERVICE REP WE TOOK OUR VEHICLE TO OUR LOCAL DEALER FOR DIAGNOSTIC TESTING AND IT WAS DETERMINED THAT THE POWER STEERING PUMP NEEDS TO BE REPLACED. WHEN EXPLAINING TO THE SHOP EMPLOYEE THE PROBLEM HE SAID THAT HE WAS AWARE OF WHAT TO LOOK FOR BECAUSE HE HAS HEARD OF MANY COMPLAINTS IDENTICAL TO OURS. THE GM REP TOLD US THAT SHE WAS PLACING OUR VEHICLE UNDER A RECALL AND THAT GM WOULD ABSORB ALL CHARGES RELATED TO REPAIRING THIS ISSUE. ONCE WE CALLED TO CHECK THE STATUS OF THE VEHICLE WE WERE INFORMED THAT THIS WAS NOT THE CASE AND GM WOULD NOT BE COVERING THE REPAIRS. I SPOKE WITH GM AGAIN AND EXPLAINED THAT UNEXPECTED LOSS OF POWER STEERING WAS AN IMPORTANT SAFETY CONCERN AND WAS TOLD THAT THE VEHICLE WAS NOT UNDER A RECALL AND THAT THERE WAS NOTHING ELSE TO BE DONE. I BELIEVE THAT THIS ISSUE NEEDS TO BE ADDRESSED THROUGH A RECALL. IN MY OPINION THE NUMBER OF OWNERS HAVING THIS ISSUE IS TOO HIGH TO BE CONSIDERED A COINCIDENCE AND IS THE RESULT OF A DEFECTIVE POWER STEERING PUMP.

NHTSA complaint #10605999 — an unverified report by a vehicle owner.

at 85,000 miles White Hall, AR

STEERING

I WAS ENTERING A TURNING LANE AND TURNING FROM THE HIGHWAY ONTO THE ROAD OF MY RESIDENCE. THE POWER STEERING STOPPED WORKING AND I COULD BARELY TURN THE WHEEL TO MAKE THE TURN. THERE WAS A CAR COMING THAT COULD HAVE HIT ME. SINCE THE FIRST INCIDENT, THIS HAS BEEN OCCURRING MORE AND MORE FREQUENTLY ALWAYS AT SLOW SPEEDS (BACKING OUT OF GARAGE, IN PARKING LOTS, MAKING TURNS, ETC.). ON ONE OCCASION, I WAS EXITING THE FREEWAY ON A RAMP THAT IS CURVED AND LEADS DIRECTLY ONTO ANOTHER ROAD. DURING THE CURVE, THE POWER STEERING QUIT WORKING AND I ALMOST RAN OFF THE ROAD TRYING TO MAKE THE CURVE. IT SEEMS TO ALWAYS HAPPEN WHEN MY FOOT IS ON THE BRAKE. I HAD THE CAR EVALUATED BY THE GM DEALER, AND THEY TOLD ME THAT THE POWER STEERING PUMP NEEDS TO BE REPLACED AT A COST OF APPROXIMATELY $750. A RECALL FOR THIS SAME PROBLEM WAS ISSUED BY GM ON MARCH 31, 2014, BUT MY VEHICLE WAS NOT INCLUDED IN THE RECALL. WHEN I CALLED GM'S CORPORATE OFFICES TO ASK WHY IT WAS NOT INCLUDED AND TRY TO GET THEM TO MAKE THE REPAIRS, THEY REFUSED TO DO SO. I REALLY BELIEVE THIS IS A SAFETY ISSUE AND THAT THE RECALL SHOULD BE EXPANDED TO INCLUDE ALL AFFECTED MODELS AND YEARS. IF YOU DO A SIMPLE GOOGLE SEARCH ON THE INTERNET, YOU WILL FIND THOUSANDS OF CASES OF THE SAME ISSUE IN MANY GM MODELS THAT HAVE NOT BEEN RECALLED.

NHTSA complaint #10578608 — an unverified report by a vehicle owner.

at 108,000 miles DES Plaines, IL

STEERING

TL* THE CONTACT OWNS A 2010 SATURN OUTLOOK. THE CONTACT STATED THAT THE IGNITION MODULE FAILED, CAUSING THE VEHICLE TO STALL SPORADICALLY AND WITHOUT WARNING ON MULTIPLE OCCASIONS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER MULTIPLE ATTEMPTS HOWEVER, EACH TIME THE VEHICLE STALLED. THE VEHICLE WAS TO BE INSPECTED AND DIAGNOSED BY AN AUTHORIZED DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V073000 (STEERING) BUT EXPERIENCED THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108000.

NHTSA complaint #10574870 — an unverified report by a vehicle owner.

at 108,000 miles DES Plaines, IL

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2010 SATURN OUTLOOK. THE CONTACT STATED THAT THE IGNITION MODULE FAILED, CAUSING THE VEHICLE TO STALL SPORADICALLY AND WITHOUT WARNING ON MULTIPLE OCCASIONS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER MULTIPLE ATTEMPTS HOWEVER, EACH TIME THE VEHICLE STALLED. THE VEHICLE WAS TO BE INSPECTED AND DIAGNOSED BY AN AUTHORIZED DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V073000 (STEERING) BUT EXPERIENCED THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108000.

NHTSA complaint #10574870 — an unverified report by a vehicle owner.

at 70,000 miles ST Louis, MO

EXTERIOR LIGHTING

RECENTLY MY HEADLIGHTS HAVE BEEN BURNING OUT REGULARLY. I HAVE ONE GO OUT EACH MONTH WHILE DRIVING ON THE HIGHWAY. THIS CREATES A PERSISTENT SAFETY PROBLEM AND IS EXPENSIVE TO REPAIR. THE 2010 OUTLOOK REQUIRES THE REMOVAL OF THE FRONT WHEELS AND WHEEL WELLS TO REPLACE THE BULB. I UNDERSTAND FROM SOME RESEARCH THAT THERE IS A GENERAL PROBLEM WITH THE WIRING HARNESS.

NHTSA complaint #10492322 — an unverified report by a vehicle owner.

at 70,000 miles ST Louis, MO

ELECTRICAL SYSTEM

RECENTLY MY HEADLIGHTS HAVE BEEN BURNING OUT REGULARLY. I HAVE ONE GO OUT EACH MONTH WHILE DRIVING ON THE HIGHWAY. THIS CREATES A PERSISTENT SAFETY PROBLEM AND IS EXPENSIVE TO REPAIR. THE 2010 OUTLOOK REQUIRES THE REMOVAL OF THE FRONT WHEELS AND WHEEL WELLS TO REPLACE THE BULB. I UNDERSTAND FROM SOME RESEARCH THAT THERE IS A GENERAL PROBLEM WITH THE WIRING HARNESS.

NHTSA complaint #10492322 — an unverified report by a vehicle owner.

ST Paul, MN

STRUCTURE

THIS IS THE 2ND OCCURANCE OF WATER SPILLAGE OUT OF MY HEAD LINER. WATER LEAKING OUT OF THE REAR BACK UP INDICATOR AND DOWN BY THE PASSENGER SIDE FLOOR. WHEN ORGINALLY OCCURED BROUGHT TO CHEV DELAERSHIP TO DIAGNOSE REPAIR, TOLD ABOUT OLD RECALL ON MODELS BUT MY VIN DID NOT FALL WITH IN THE CORRECT NUMBERS, IT WAS JUST OUTSIDE OF IT. GM CUSTOMER SERVICE STATED NOTHING THEY COULD DO WITH ME PAYING FOR THE DIAGNOSITIC FIRST, AND I WAS QUOTED OVER $500 BY DEALERSHIP TO DO SO. ALSO, CONCERNED ABOUT POSSIBLE ELECTRICAL ISSUES SINCE WATER DAMAGE IN REAR BACK UP INDICATOR AND FRONT FUSE PANELS.

NHTSA complaint #10451126 — an unverified report by a vehicle owner.

at 48,108 miles OAK Hill, VA

EXTERIOR LIGHTING

HEADLIGHTS IN SATURN OUTLOOK 2010 FAILED. PROBLEM WITH WIRING ASSEMBLY. SMELL OF ELECTRICAL FIRE (NO FLAME, JUST SMELL). FOLLOWED WITH VISUAL INSPECTION TO SEE COMPONENTS IN BACK OF HEADLAMP SCORCHED. VERY EXPENSIVE TO SERVICE WITH NO APPARENT ROOT CAUSE ADDRESSED.

NHTSA complaint #10334269 — an unverified report by a vehicle owner.

at 48,108 miles OAK Hill, VA

ELECTRICAL SYSTEM

HEADLIGHTS IN SATURN OUTLOOK 2010 FAILED. PROBLEM WITH WIRING ASSEMBLY. SMELL OF ELECTRICAL FIRE (NO FLAME, JUST SMELL). FOLLOWED WITH VISUAL INSPECTION TO SEE COMPONENTS IN BACK OF HEADLAMP SCORCHED. VERY EXPENSIVE TO SERVICE WITH NO APPARENT ROOT CAUSE ADDRESSED.

NHTSA complaint #10334269 — an unverified report by a vehicle owner.

at 55,000 miles Georgetown, CO

EXTERIOR LIGHTING

MELTING OF HEADLIGHT WIRING HARNESS, THIS IS THE SECOND INCIDENT ON SAME VEHICLE.

NHTSA complaint #10323677 — an unverified report by a vehicle owner.

at 55,000 miles Georgetown, CO

ELECTRICAL SYSTEM

MELTING OF HEADLIGHT WIRING HARNESS, THIS IS THE SECOND INCIDENT ON SAME VEHICLE.

NHTSA complaint #10323677 — an unverified report by a vehicle owner.