FaultScore

Saturn SL seat problems

231 of the 2,891 complaints filed about the Saturn SL are about the seats — 8% of everything owners reported. The worst model year for it is 1995.

231

Complaints

8%

Share of all complaints

110

Crashes

0

Fires

Seats complaints by model year

1991 SL 4 1.7%
1992 SL 18 7.8%

Median failure at 140,000 miles

1993 SL 21 9.1%

Median failure at 60,000 miles

1994 SL 49 21.2%

Median failure at 144,500 miles

1995 SL 72 31.2%

Median failure at 98,112 miles

1996 SL 15 6.5%

Median failure at 46,500 miles

1997 SL 18 7.8%
1998 SL 7 3.0%

Median failure at 50,000 miles

1999 SL 8 3.5%

Median failure at 79,500 miles

2000 SL 4 1.7%
2001 SL 6 2.6%
2002 SL 9 3.9%

Median failure at 64,000 miles

What owners said

2002 Saturn SL at 252,000 miles South Paris, ME Crash 1 injured

SEATS

THE VEHICLE WAS STOPPED, WAS INVOLVED IN A 3 CAR COLLISION. THE VEHICLE WAS HIT FROM BEHIND BY A 1985 CADILLAC FLEETWOOD TRAVELING AT AT LEAST A MODERATE RATE OF SPEED. THE VEHICLE WAS PUSHED INTO A 2002 AUDI (I BELIEVE IT WAS) SUV. DURING THE COLLISION THE DRIVERS SEAT BACK FAILED AND COLLAPSED INTO THE BACK SEAT. I BELIEVE IT WAS THE SEAT ADJUSTER THAT FAILED. THE DRIVER SUSTAINED A CONCUSSION DUE TO THE COLLISION AND THE SEAT FAILURE. THE VEHICLE WAS ON A STATE ROAD, AND WAS STATIONARY.

NHTSA complaint #11123911 — an unverified report by a vehicle owner.

1993 Saturn SL at 60,000 miles OAK Park, MI Crash 1 injured

SEATS

TL* THE CONTACT OWNS A 1993 SATURN SL. THE CONTACT STATED THAT THE PASSENGER SIDE WINDSHIELD WIPER SEPARATED FROM THE ARM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE DRIVER'S SEAT, HORN, IGNITION, AND WINDOWS ALSO FAILED. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 172,727. UPDATED 09/15/14*LJ UPDATED 1/13/2014

NHTSA complaint #10585967 — an unverified report by a vehicle owner.

1995 Saturn SL at 110,000 miles Warnerville, NY

SEATS

TL* THE CONTACT OWNS A 1995 SATURN SL SEDAN. THE CONTACT STATED THAT THE RECLINER ON THE FRONT DRIVER SIDE SEAT WOULD BECOME LOOSE AND THE CONTACT LOST SUPPORT IN THE BACK WHILE SITTING. THE CONTACT WAS ABLE TO ADJUST SEAT BUT THE FAILURE RECURRED CONSTANTLY. THE CONTACT STATED THE FAILURE ALSO OCCURRED WHEN ATTEMPTING TO EXIT THE VEHICLE. THE CONTACT HAD TO ADJUST SEAT EVERY TIME HE ENTERED THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO DEALER FOR INSPECTION OR REPAIRS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 99V045000 (SEATS), BUT THE VIN WAS NOT INCLUDED. THE CURRENT MILEAGE WAS 125,000. THE FAILURE MILEAGE WAS 110,000.

NHTSA complaint #10462507 — an unverified report by a vehicle owner.

1995 Saturn SL at 78,600 miles Milwaukee, WI

SEATS:FRONT ASSEMBLY:RECLINER

MY WIFE WAS ON THE WAY HOME FROM PICKING UP OUR KIDS FROM SCHOOL AND THE DRIVERS SEAT RECLINING BACK GAVE WAY RECLINING THE SEAT BACK ALL THE WAY. I LOOKED UP A PREVIOUS RECALL SATURN HAD FOR THE YR, MAKE, AND MODEL HOWEVER EITHER DUE TO EITHER AGE OR VIN # SERIES FROM WHAT I HAD FOUND ONLINE THE DEALER WILL NOT HONOR THE WARRANTY. I ALSO CONTACTED A YOUNG LADY WITH GM CUSTOMER ASSISTANCE WHO ALSO COULD NOT FIND ANY INFORMATION ON THE RECALL EVEN THOUGH I READ OFF THE RECALL NUMBERS FOUND ON NHTSA'S WEBSITE. DEALER WANTS ME TO COME IN FOR A DIAGNOSTIC HOWEVER WILL NOT LET ME KNOW OF A PRICE? THIS COULD HAVE BEEN A VERY SEVERE INCIDENT AS BOTH MY CHILDREN WERE ALSO IN THE CAR AT THE TIME OF THE INCIDENT WHICH LUCKILY SHE WAS ABLE TO KEEP CONTROL OF THE VEHICLE.

NHTSA complaint #10456898 — an unverified report by a vehicle owner.

1995 Saturn SL at 200,000 miles Shamong, NJ

SEATS

TL* THE CONTACT OWNS A 1995 SATURN SL1. THE CONTACT STATED THAT THE FRONT DRIVER SEAT BEGAN TO RECLINE ABNORMALLY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 99V045000 (SEATS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 200,000. UPDATED 06/03/11 *BF UPDATED 09/19/11

NHTSA complaint #10395825 — an unverified report by a vehicle owner.

1994 Saturn SL at 117,000 miles Burbank, CA

SEATS

VEHICLE DRIVER SEAT SLIPS BACKWARDS WHILE OPERATING THE VEHICLE. IT IS THE SAME EXACT PROBLEM AS THE FOLLOWING RECALL 99V045000, YET DEALER WAS CONTACTED AND THIS SPECIFIC VEHICLE IS NOT PART OF THE RECALL.

NHTSA complaint #10246930 — an unverified report by a vehicle owner.

1995 Saturn SL at 107,000 miles Hazlet, NJ Crash 1 injured

SEATS

TL*THE CONTACT OWNS A 1995 SATURN SL2. WHILE CHANGING LANES AT 10 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED AND CAUSED HER TO CRASH INTO A POLE. UPON IMPACT, THE DRIVER'S SEAT RETRACTED BACKWARDS TOWARDS THE FLOOR. THE CONTACT SUSTAINED SEVERE INJURIES TO HER BACK, NECK, AND SHOULDERS. THE VEHICLE WAS COMPLETELY DESTROYED. SHE HAS ALL THE DOCUMENTS PERTAINING TO THE FAILURE, AND A COPY OF THE POLICE REPORT. THE MANUFACTURER DENIED ALL RESPONSIBILITY BECAUSE HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V045000 (SEATS). THE FAILURE AND CURRENT MILEAGES WERE 107,000.

NHTSA complaint #10233997 — an unverified report by a vehicle owner.

1995 Saturn SL at 100,000 miles Hazlet, NJ Crash 1 injured

SEATS

TL*THE CONTACT OWNS A 1995 SATURN SL1. WHILE APPROACHING A STOP SIGN, THE CONTACT'S VEHICLE WAS REAR ENDED AND CAUSED HER TO CRASH INTO A POLE. UPON IMPACT, THE DRIVER'S SEAT RETRACTED BACKWARDS TOWARDS THE FLOOR. THE CONTACT SUSTAINED SEVERE INJURIES TO HER BACK, NECK, AND SHOULDERS. THE VEHICLE WAS COMPLETELY DESTROYED. SHE HAS ALL THE DOCUMENTS PERTAINING TO THE FAILURE, AND A COPY OF THE POLICE REPORT. THE MANUFACTURER DENIED ALL RESPONSIBILITY BECAUSE HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V045000 (SEATS). THE SPEED WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 100,000.

NHTSA complaint #10233998 — an unverified report by a vehicle owner.

1995 Saturn SL East Lansing, MI

SEATS

MY CAR HAS THE PROBLEM DESCRIBED IN NHTSA CAMPAIGN ID NUMBER 99V045000, AND EVEN FALLS INTO THE "CARS AFFECTED" THAT IS LISTED IN THE RECALL. HOWEVER, SATURN SAYS THAT THERE ARE NO RECALLS FOR MY CAR AND REFUSES TO FIX, DESPITE THE RECALL THAT IS ON YOUR WEBSITE. THEY TOLD ME IT DOESN'T SHOW UP IN THEIR COMPUTERS, AND I BELIEVE IT IS BECAUSE IT IS SUCH AN OLD PROBLEM AND CAR, THAT THEIR DATABASES DON'T HAVE IT ANYMORE, FOR WHATEVER REASON.

NHTSA complaint #10221804 — an unverified report by a vehicle owner.

1994 Saturn SL at 134,000 miles Liberty, NY

SEATS

TL*THE CONTACT OWNS A 1994 SATURN SL2. WHILE DRIVING 35 MPH, THE VEHICLE'S FRONT SEAT MECHANISM FAILED SIMILAR TO THE FAILURE NOTED IN RECALL # 99V045000 (SEATS). THE MANUFACTURER STATED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL. THE VEHICLE'S PURCHASE DATE AND ENGINE SIZE WERE UNAVAILABLE. THE CURRENT MILEAGE IS 139,000 AND FAILURE MILEAGE WAS 134,000. UPDATED 06/08/07.

NHTSA complaint #10190383 — an unverified report by a vehicle owner.

1999 Saturn SL at 79,500 miles NEW Hope, MN Crash 1 injured

SEATS:FRONT ASSEMBLY:RECLINER

I WAS INVOLVED IN A REAR END COLLISION TO MY 1999 SL1 SATURN SEDAN THAT CAUSED THE REAR SEAT TO COLLAPSE SO THAT I WAS PRONE AFTER THE ACCIDENT AND NEITHER AIR BAG DEPLOYED (DRIVER OR PASSENGER).

NHTSA complaint #10173101 — an unverified report by a vehicle owner.

1998 Saturn SL Bethany, CT 1 injured

SEATS:FRONT ASSEMBLY:RECLINER

DURING A REAR END COLLISION THE BACK OF THE DRIVER'S SEAT RELEASED TO FULL RECLINE POSITION. LEAVING ME WHICH MORE SEVERE INJURIES THAN I SHOULD HAVE SUSTAINED.

NHTSA complaint #10169896 — an unverified report by a vehicle owner.

2002 Saturn SL at 64,000 miles Atlantic Beach, FL Crash

SEATS:FRONT ASSEMBLY:RECLINER

AFTER LEAVING A TRAFFIC LIGHT, I HAD TO STOP SUDDENLY BECAUSE THE CAR IN FRONT OF ME STOPPED FOR A STALLED CAR IN THE LANE OF TRAFFIC WE WERE TRAVELING. THE CAR BEHIND ME ALSO STOPPED. THE CAR BEHIND THIS CAR COLLIDED WITH THE CAR BEHIND ME CAUSING IT TO COLLIDE WITH MY CAR WHICH WAS THEN PUSHED INTO THE CAR IN FRONT OF ME. MY CAR WAS SANDWICHED BETWEEN THE CARS INVOLVED IN THE ACCIDENT. THE HINGES OF THE DRIVER'S SEAT GAVE WAY CAUSING THE SEAT TO MOVE TO THE RECLINING POSITION. I WAS NOT INJURED BUT THE SEAT COULD NOT BE PLACED IN DRIVING POSITION. THIS KIND OF ACTION COULD LEAD TO SERIOUS INJURY AND SHOULD BE INVESTIGATED.

NHTSA complaint #10164851 — an unverified report by a vehicle owner.

2002 Saturn SL Tracy, CA Crash 2 injured

SEATS:FRONT ASSEMBLY:RECLINER

DT*: THE CONTACT STATED THE TWO FRONT SEATS FAILED WHEN THE VEHICLE WAS IN AN ACCIDENT, AND BOTH THE DRIVER AND THE PASSENGER RECLINED. THE VEHICLE WAS DEEMED TOTALED AND THE INSURANCE COMPANY DETERMINED THE FRONT SEAT RECLINER WAS A MANUFACTURER DEFECT. BOTH THE DRIVER AND THE PASSENGER WERE INJURED AS A RESULT.

NHTSA complaint #10163013 — an unverified report by a vehicle owner.

2002 Saturn SL at 70,000 miles Kansas City, MO

SEATS

DT*: THE CONTACT STATED THAT TWO WIRES AT THE BACK OF THE DRIVER SIDE SEAT WERE POKING OUT THROUGH THE UPHOLSTERY AND SOMEONE COULD BE INJURED. IT WAS NOT SAFE FOR THE DRIVER AND PASSENGER AS WELL. THE DEALER OFFERED TO PAY FOR PARTIAL REPAIR BUT THE CONTACT EXPRESSED DISSATISFACTION WITH WITH THE SEAT BECAUSE THERE WAS FAULTY ON WORKMANSHIP.

NHTSA complaint #10161656 — an unverified report by a vehicle owner.

1999 Saturn SL at 90,000 miles Rowland Heights, CA Crash

SEATS:FRONT ASSEMBLY:RECLINER

OUR 99 SATURN SL2 SEDAN WAS INVOLVED IN A 3 CAR ACCIDENT. THE SATURN WAS FIRST REAR ENDED BY ANOTHER VEHICLE FIRST AT ABOUT 45 MPH, THEN SLAMMED INTO A CAR IN FRONT OF OUR CAR WHICH WAS STOPPED. THE SEAT BACK BROKE (TO THE RECLINE POSITION). FURTHER THE AIR BAGS DID NOT DEPLOY. LUCKILY THE SEAT BELTS WERE BEING WORN AT THE TIME OF THE ACCIDENT, AND NO INJURIES OCCURRED.

NHTSA complaint #10156520 — an unverified report by a vehicle owner.

1995 Saturn SL at 76,000 miles Brentwood, CA

SEATS

DT*: THE CONTACT STATED THE LEFT FRONT DRIVER'S SEAT RECLINER GEAR TEETH WORE EXCESSIVELY, CAUSING THE SEAT TO PARTIALLY SLIP REARWARD WHILE DRIVING. THERE WAS NHTSA RECALL CAMPAIGN 02V307000 REGARDING THE SEATS. THE VEHICLE HAD THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. ALTHOUGH THE DEALER WAS CONTACTED THE VEHICLE WAS NOT SEEN BY A DEALER. *AK UPDATED 03/09/06.

NHTSA complaint #10147623 — an unverified report by a vehicle owner.

1999 Saturn SL Davenport, IA Crash 1 injured

SEATS:FRONT ASSEMBLY:RECLINER

I WAS TURNING ONTO A STREET THAT WAS DOWN TO ONE LANE DUE TO CONSTRUCTION. THE WOMAN WHO LET ME TURN ONTO THE STREET "HEARD TIRES SQUEALING" AND THOUGHT I WAS SPEEDING UP (THOUGH I WAS NOT MOVING DUE TO TRAFFIC INCHING FORWARD SLOWLY) AND SHE HIT THE GAS TO SPEED UP. SHE REAR-ENDED ME SO HARD THAT EVEN THOUGH MY FOOT WAS ON THE BRAKE, I HIT THE GUY IN FRONT OF ME AND AT THE SAME TIME MY SEAT BACK FELL BACKWARD ONTO THE BACK SEAT (RECLINING POSITION). WHEN THE SEAT RECLINED, IT MADE IT TRICKY TO REACH THE BRAKE, CLUTCH OR ACCELERATOR SO I HAD TO THROW ON THE EMERGENCY BRAKE TO PREVENT ANY FURTHER BUMPER CARS! THE SEAT NOW SEEMS TO BE "STRIPPED" AND THE SLIGHTEST PRESSURE MAKES IT GO "CLICK CLICK CLICK" BACK TO A RECLINING POSITION. I AM WAITING FOR THE PART TO COME IN TO FIX IT BUT THAT ACCIDENT COULD HAVE BEEN MUCH WORSE IF I DID NOT HAVE MY HEAD ABOUT ME AND HADN'T BEEN ABLE TO GET THE EMERGENCY BRAKE ON.

NHTSA complaint #10135303 — an unverified report by a vehicle owner.

1995 Saturn SL at 96,224 miles Dade City, FL

SEATS

IN JAN 2003 I RECEIVED A NOTICE THAT THERE MIGHT BE A PROBLEM WITH THE FRONT SEAT BACK RECLINER GEAR TEETH TO WEAR EXCESSIVELY AND IF I HAD A PROBLEM I SHOULD GO TO A SATURN DEALER . LAST MONTH THE PROBLEM STARTED AND I WENT TO MY SATURN DEALER IN BRANDON, FL. THEY SAID THERE WERE NO RECALLS ON MY VEHICLE. I WENT TO THE SATURN WEB SITE AND DISCOVERED THAT THERE IS A RECALL ON A 1995 SATURN SL1 SEDAN, WHICH IS WHAT I HAVE. THIS CAR WAS PURCHASED NEW IN OCT. 1995, AND I PURCHASED IT USED IN AUGUST 2001. THE CAMPAIGN NUMBER :AA 99V0450000 A A A A A DATED A A 1999-MAR-12. I WENT BACK TO THE SATURN DEALER IN TASMPA, FL. TODAY AND THEY AGAIN SAID THERE WAS NO RECALL ON MY VEHICLE. I STATED THE LETTER STATED 1994 AND 1995 VEHICLES AND I FEEL THAT MINE SHOULD BE COVERED SINCE IS WAS MANUFACTURED IN LATE 1994. WE HAVE TO [PLACE A COOLER BEHIND THE SEAT TO HOLD IT IN PLACE OR IT WILL FALL BACK. THE DEALER REFUSES TO HONOR THIS RECALL. WHAT CAN WE DO?

NHTSA complaint #10133835 — an unverified report by a vehicle owner.

2002 Saturn SL at 48,500 miles Rochester, NY Crash 1 injured

SEATS:FRONT ASSEMBLY:RECLINER

UPON SITTING AT A STOP LIGHT CONSUMER'S VEHICLE WAS REAR-ENDED. THE DRIVER'S SIDE SEAT BACK RECLINED COMPLETELY. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. *AK

NHTSA complaint #10111513 — an unverified report by a vehicle owner.

Other Saturn SL problems