FaultScore

Saturn SL steering problems

123 of the 2,891 complaints filed about the Saturn SL are about the steering — 4% of everything owners reported. The worst model year for it is 1995.

123

Complaints

4%

Share of all complaints

22

Crashes

1

Fires

Steering complaints by model year

1991 SL 1 0.8%
1992 SL 5 4.1%

Median failure at 15,900 miles

1993 SL 3 2.4%
1994 SL 11 8.9%
1995 SL 37 30.1%

Median failure at 113,450 miles

1996 SL 21 17.1%

Median failure at 150,000 miles

1997 SL 10 8.1%

Median failure at 72,844 miles

1998 SL 6 4.9%
1999 SL 7 5.7%

Median failure at 27,701 miles

2000 SL 11 8.9%

Median failure at 74,284 miles

2001 SL 3 2.4%

Median failure at 43,900 miles

2002 SL 8 6.5%

Median failure at 75,000 miles

What owners said

2002 Saturn SL NEW Egypt, NJ

STEERING

THIS VEHICLE IS A DEATH TRAP THE VEHICLE SHUTS OFF WHILE DRIVING, CAN NOT START, WHOLE STEERING COLUMN IS LOOSE, KEY COMES OUT DURING DRIVING. ...UPDATED 09/22/15

NHTSA complaint #10731864 — an unverified report by a vehicle owner.

1996 Saturn SL at 166,000 miles Fresno, CA Crash 1 injured

STEERING

TL* THE CONTACT OWNS A 1996 SATURN SL. WHILE MAKING A RIGHT TURN AT 20 MPH, THE STEERING WHEEL TURNED RIGHT AND LEFT INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO THE REAR DRIVER SIDE OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MUSCULAR PAIN THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 97V138000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 166,000.

NHTSA complaint #10714522 — an unverified report by a vehicle owner.

2002 Saturn SL at 114,000 miles ST. Martinville, LA Crash

STEERING

TL* THE CONTACT OWNS A 2002 SATURN SL. WHILE COMING OUT OF A LEFT TURN AT AN UNKNOWN SPEED, THE POWER STEERING FAILED. THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED TO STEER THE VEHICLE. THE FAILURE CAUSED THE CONTACT TO DRIVE INTO A DITCH, OVER A LEVEE, AND CRASH INTO A PIPE. ONCE THE VEHICLE CAME TO A STOP, THE CONTACT NOTICED THE IGNITION KEY WAS ON THE FLOOR. THE AIR BAGS DEPLOYED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

NHTSA complaint #10631621 — an unverified report by a vehicle owner.

2002 Saturn SL at 115,000 miles Congers, NY

STEERING

SPOUSE AND I USE CAR. THE VERY FIRST TIME THE OCCURRENCE HAPPENED, WAS WHEN PARKING CAR INTO DRIVEWAY, I WENT TO TURN OFF CAR IGNITION AND ACCIDENTALLY HIT KEY RING, AND THE KEY FELL OUT OF THE IGNITION, WITH THE CAR IN PARK, YET STILL RUNNING. ON NUMEROUS OCCASIONS, WHILE DRIVING THE CAR, THE CAR IS STILL RUNNING AND THE KEY EASILY SLIPS OUT OF THE IGNITION. ALSO, ON MORE THAN ONE OCCASION, WHEN TRYING TO UNLOCK THE STEERING WHEEL, THE KEY WILL NOT TURN WHILE IN THE STEERING IGNITION. WE WOULD HAVE TO MOVE THE STEERING WHEEL MANY TIMES WHILE SIMULTANEOUSLY TURNING THE KEY MANY TIMES TO UNLOCK THE IGNITION. ONE DAY SOON, IT MIGHT NOT TURN. YES, WE KNOW THE ADVISE IS TO USE ONLY A SINGLE KEY, NOT ONE ON A MULTI-KEY RING. HOWEVER, WE BOTH HAVE USED OTHER CARS FOR MANY YEARS, AND NEVER HAD SUCH DIFFICULTY OR FREQUENCY OF PROBLEMS AS THIS SITUATION.

NHTSA complaint #10631281 — an unverified report by a vehicle owner.

2000 Saturn SL at 80,000 miles Fresno, CA

STEERING

TL* THE CONTACT OWNS A 2000 SATURN SL. THE CONTACT STATED THAT WHILE TRAVELING AT UNKNOWN SPEEDS, THE KEY COULD BE REMOVED AND THE VEHICLE WOULD CONTINUE TO OPERATE AS NORMAL. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE IGNITION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 80,000.

NHTSA complaint #10631049 — an unverified report by a vehicle owner.

1999 Saturn SL at 112,000 miles Benbrook, TX

STEERING

THE LOCK ON THE STEERING COLUMN IS TOO LOOSE TO BE TURNED EFFECTIVELY ONLY SOMEONE WHO HAS DRIVEN THE CAR FOR A WHILE KNOWS HOW TO GET THE KEY TO TURN SO THAT THE CAR CAN BE STARTED.

NHTSA complaint #10626736 — an unverified report by a vehicle owner.

2000 Saturn SL at 1,000 miles Edmond, OK

STEERING

HAD A FEW MONTHS, HOT SUMMER AND KEY WOULD NOT TURN IN IGNITION. MANUAL THAT CAME WITH CAR SAID THIS COULD HAPPEN AND IF IT DID TO TURN THE WHEEL, JIGGLE THE SHIFT, ETC. WOULD NOT HAVE THIS TROUBLE EXCEPT IN HOT WEATHER. ON OCT 29, 2010 I HAD LOCK CYLINDER & KEYS REPLACED AT MY EXPENSE BY AN AUTHORIZED GM DEALERSHIP. NOW IT IS DOING IT AGAIN (6/26/2014) WITH ONLY 44,000 ACTUAL MILES ON IT. ONLY AUTHORIZED DEALERSHIP HAS EVER WORKED ON THIS VEHICLE. THIS HAS HAPPENED TO MY DAUGHTER WHO HAS A NEWER SATURN AND TO A SATURN OF MY GRANDDAUGHTERS. I HATE TO HAVE TO SPEND ANOTHER $310 AT MY EXPENSE TO FIX THIS KNOWN DEFECT.

NHTSA complaint #10606365 — an unverified report by a vehicle owner.

2002 Saturn SL at 75,000 miles Grayslake, IL

STEERING

IGNITION SWITCH FAILS CAUSES STEERING WHEEL TO LOCK AND OR UNABLE TO TURN ON CAR.

NHTSA complaint #10593442 — an unverified report by a vehicle owner.

1996 Saturn SL at 128,000 miles Clancy, MT

STEERING

TL* THE CONTACT OWNS A 1996 SATURN SL. THE CONTACT STATED THAT THE IGNITION KEY WAS VERY DIFFICULT TO TURN WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE. THE CONTACT ALSO STATED THAT THE ENGINE WOULD NOT SHUT OFF WHEN THE KEY WAS IN THE IGNITION. THE FAILURE WAS RECURRING OVER A TWO YEAR PERIOD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.

NHTSA complaint #10588358 — an unverified report by a vehicle owner.

1995 Saturn SL at 103,000 miles Seattle, WA

STEERING

AFTER A POP NOISE DURING NEGOTIATING A CURVE THE STEERING WHEEL SUDDENLY APPEARED TILTED EVEN WHILE GOING STRAIGHT WHILE DRIVING. CAR WAS STEERED WITH INCREASED LOSS OF CONTROL FOR A FEW SECONDS AND MOVED TO CURB. STEERING WAS UNUSABLE THEREAFTER AND CAR WAS TOWED FOR REPAIRS.

NHTSA complaint #10470830 — an unverified report by a vehicle owner.

2001 Saturn SL Northborough, MA

STEERING

SATURN 2001 ION IGNITION - CAR WON'T START BECAUSE KEY WON'T TURN THIS IS A KNOWN PROBLEM WITH SATURNS AND IS A BAD SAFETY ISSUE. PEOPLE ARE STRANDED WITH VEHICLES THAT WON'T START OR SOMETIMES EVEN TURN OFF. THIS IS AWFUL, AND SATURN KNOWS ABOUT IT, AND GM IS ASKING FOR A BAILOUT? THIS SHOULD BE A RECALL. IF GOVERNMENT WON'T FORCE A RECALL ON KNOWN ISSUES, THE COMPANY WINDS UP GOING EXTINCT DUE TO POOR QUALITY ISSUES. RECALL THIS!

NHTSA complaint #10252496 — an unverified report by a vehicle owner.

1996 Saturn SL at 150,000 miles Grand Blanc, MI

STEERING

TL*THE CONTACT OWNS A 1996 SATURN SL1. WHEN MAKING LEFT TURNS AT VARIOUS SPEEDS, THE STEERING TIGHTENS. WHEN MAKING RIGHT TURNS, THE STEERING BECOMES LOOSE. THE DEALER PERFORMED A DIAGNOSTIC AND INFORMED THE CONTACT THAT SHE SHOULD NOT HAVE DRIVEN THE VEHICLE BECAUSE IT WAS VERY UNSAFE. THE GEARS FELL APART INTERNALLY. THE CONTACT ATTEMPTED TO LOCATE CHEAPER PARTS WHEN HE DISCOVERED A RECALL RELATED TO HIS YEAR, MAKE, AND MODEL VEHICLE; HOWEVER, THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER STATED THAT THE RECALL DID NOT APPLY TO SATURN VEHICLES. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 150,000.

NHTSA complaint #10229018 — an unverified report by a vehicle owner.

1995 Saturn SL at 116,900 miles Lagrange, GA

STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

TL*THE CONTACT OWNS A 1995 SATURN SL1. WHILE MAKING A SHARP U-TURN AT AN UNKNOWN SPEED, THE STEERING WHEEL COLUMN MADE A LOUD NOISE AND BEGAN WOBBLING EXCESSIVELY. APPROXIMATELY TEN MINUTES LATER, THE STEERING COLUMN FAILED COMPLETELY AND CAUSED THE VEHICLE TO BECOME FIXATED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V138000 (STEERING:GEAR BOX (OTHER THAN RACK AND PINION)). THE MANUFACTURER WAS NOTIFIED AS WELL. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 116,900. UPDATED 01/03/08. *LJ IT WAS DETERMINED THAT THE BEARING AT THE END OF THE WORN GEAR FAILED. THE WORN GEAR SEPARATED FROM THE RACK AND PINION ASSEMBLY, WHICH RESULTED IN LOSS OF STEERING.

NHTSA complaint #10210198 — an unverified report by a vehicle owner.

1996 Saturn SL at 150,000 miles Jericho, VT Crash

STEERING:LINKAGES:TIE ROD ASSEMBLY

TL*THE CONTACT OWNS A 1996 SATURN SL2. WHILE DRIVING 20 MPH AROUND A CURVE, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE TIE ROD END WAS REPLACED APPROXIMATELY TWO YEARS BEFORE THE CRASH WITH AN AFTERMARKET PART, MANUFACTURED BY TRW AUTOMOTIVE (PART NUMBER ES3238). THE CONTACT FELT THAT THE CRASH WAS CAUSED BY THE DISENGAGEMENT OF THE TIE ROD END. THE CURRENT AND FAILURE MILEAGES WERE 150,000. UPDATED 02-01-08 *BF THE CONSUMER STATED BETWEEN THE BALL AND SOCKET STEERING ABILITY WAS COMPLETELY LOST. UPDATED 02/01/08

NHTSA complaint #10198381 — an unverified report by a vehicle owner.

2002 Saturn SL at 70,000 miles Howell, MI

STEERING:RACK AND PINION

RACK AND PINION SYSTEM.. IT HAS BEEN REPLACED TWICE AND NOW NEEDS TO BE REPLACED AGAIN.. SATURN TOLD ME SINCE MY CAR IS OUT OF WARRENTY THAT IT'S GOING TO COST ME 999.99 DOLLARS TO FIX IT A LOT OF OTHER THINGS HAVE BEEN REPLACED MORE THEN ONCE..

NHTSA complaint #10184426 — an unverified report by a vehicle owner.

1992 Saturn SL at 15,900 miles Hart, MI Crash

STEERING

WE WERE DRIVING ON THE HIGHWAY GOING 70 MPH WHEN THE STEERING WHEEL CAME LOOSE AND FELL OFF CAUSING ME TO LOSE COMPLETE CONTROL OF THE CAR. WE WERE IN THE FAR RIGHT LANE OF THREE LANES AND THE CAR PULLED US ACROSS THE OTHER TWO LANES, DOWN A VERY STEEP DITCH AND INTO THE MEDIAN WHERE WE HIT MANY SMALL TREES. BEFORE THE ACCIDENT, THERE WAS NO EVIDENCE OF ANY PROBLEM WITH THE STEERING WHEEL, NOR DID WE EVER TAMPER WITH THE STEERING WHEEL. THE DRIVERS SIDE IS GETTING THE BACK DOOR AND PANEL REPLACED AND THE BACK BUMPER ALSO NEEDS TO BE REPLACED AS WELL AS THE STEERING WHEEL. NONETHELESS, MY WIFE AND I NEARLY LOST OUR LIVES BECAUSE OF THIS FAILURE.

NHTSA complaint #10177692 — an unverified report by a vehicle owner.

1996 Saturn SL at 150,000 miles Berkeley, CA

STEERING:RACK AND PINION

RACK AND PINION STEERING FAILED COMPLETELY WHILE VEHICLE WAS IN OPERATION.

NHTSA complaint #10169370 — an unverified report by a vehicle owner.

1995 Saturn SL at 246,000 miles Baudette, MN

STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

I WAS TURNING AROUND SLOWLY UP INTO A DRIVEWAY AND THERE WAS A COUPLE OF CLUNKING/SCRAPING TYPE NOISES STEERING WENT AWAY COMPLETELY. I HAVE CALLED SATURN REGARDING RECALL 97V138000 HOWEVER MY VEHICLE HAPPENS TO BE A 1995 SL AND MY VIN NUMBER MISSES THE RECALL STATUS. I WOULD LIKE THIS TO BE REMEDIED SO THAT I CAN HAVE MY VEHICLE FIXED UNDER THE RECALL BECAUSE OF THE HIGHLY DANGEROUS NATURE OF THIS PARTICULAR RECALL/PROBLEM.

NHTSA complaint #10159257 — an unverified report by a vehicle owner.

2002 Saturn SL at 20,000 miles Howell, MI Crash 1 injured

STEERING

MY CAR HAS A LOT OF PROBLEMS. THE STEERING SYSTEM HAS BEEN REPLACED 2 TIMES. THE CLIMATE BLOWER MOTOR HAS BEEN REPLACED 2 TIMES. IT HAS BROKEN DOWN 2 TIMES. THIS CAR IS A LEMON AND GM WILL DO NOTHING TO HELP WITH ANY PROBLEMS I HAVE.. THEY JUST GIVE ME THE RUN AROUND. AND MY WINDSHIELD WIPER SYSTEM HAS BEEN REPLACED 1 TIME.. WHICH STILL NEVER CORRECTED THE PROBLEM.. THE SPEED OF THE WIPERS WHEN ON HIGH ARE SLOWER THEN MOST CARS RESULTING IN POOR VISION. THE AIR BAGS NEVER WENT OFF WHEN I GOT IN TO A HEAD ON COLLISION AT 45 MPH.. THIS HAS TO BE THE WORST CAR OUT THERE.

NHTSA complaint #10154356 — an unverified report by a vehicle owner.

1995 Saturn SL Pheonix, AZ Crash

STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

DT: THE CONTACT OWNS A 1995 SATURN SL. THE CONTACT STATED RECEIVED NHTSA CAMPAIGN RFECALL 94V170000. THE RECALL STATED THAT FRACTURE OF THE STEERING GEAR PINION SHAFT CAUSES COMPLETE LOSS OF STEERING CONTROL WHICH COULD RESULT IN A CRASH. HOWEVER, THIS VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN. THIS HAPPENED TO CONTACT'S VEHICLE AND SHE LOST CONTROL OF VEHICLE. THE SERVICE DEPARTMENT DID REPLACE THE PART BEFORE SHE FOUND OUT ABOUT THE RECALL. SHE WAS SEEKING REIMBURSEMENT FOR THE ACTUAL PART WHICH COST $1120, AND $286 FOR THE RENTAL CAR.

NHTSA complaint #10134109 — an unverified report by a vehicle owner.

Other Saturn SL problems