181 of the
2,891 complaints filed about the Saturn SL
are about the seat belts —
6% of everything owners reported.
The worst model year for it is 1994.
I OWN A 1994 SATURN SL1 . THIS MODEL OF CAR EMPLOYS "AUTOMATIC" STYLE SEAT BELTS, THAT ARE BUILT INTO THE DOOR FRAME. WHEN YOU OPEN THE DOOR THE SEAT BELT IS SUPPOSED TO OPEN BY SLIDING UP THE TRACK. WHEN YOU GET IN THE CAR AND CLOSE THE DOOR, THE SEAT BELT IS SUPPOSED TO CLOSE BY SLIDING BACK ON THE TRACK. THIS IS AN AUTOMATIC OPERATION DRIVEN BY A MECHANICAL MOTOR. THE TRACK OR SOMETHING IN THE MECHANISM HAS FAILED, AND THE SEAT BELT IS NO LONGER FUNCTIONAL WHAT SO EVER. I FEEL THIS IS WITHOUT A DOUBT A SAFETY RELATED ISSUE! HOW AM I SUPPOSED TO DRIVE AROUND A CAR WITHOUT A WORKING SEAT BELT??? SATURN IS REFUSING TO REPAIR THE ISSUE BECAUSE THE CAR IS OUT OF WARRANTY, BUT ACCORDING TO THE NHTSA "IF A SAFETY-RELATED DEFECT EXISTS IN A MOTOR VEHICLE OR ITEM OF MOTOR VEHICLE EQUIPMENT, THE MANUFACTURER MUST FIX IT AT NO COST TO THE OWNER." THEY WANT TO CHARGE ME AN EXORBITANT AMOUNT OF MONEY TO FIX THE ISSUE, AND ARE REFUSING TO COOPERATE WITH ME. IN THE MEANTIME I AM DRIVING AROUND A CAR WITHOUT A SEAT BELT!!! WHAT SHOULD I DO TO HAVE THIS CORRECTED? I HAVE TRIED TO CONTACT SATURN DIRECTLY AS WELL TO NO AVAIL!
NHTSA complaint #10247213 — an unverified report by a vehicle owner.
I OWN A 1999 SL1 SATURN. ON WEDNESDAY 06/07/06, WHEN I WAS TAKING MY 23 MONTH OLD DAUGHTER OUT OF HER CAR SEAT, I NOTICED THAT THE CAR SEAT WAS LOOSE. UPON FURTHER INSPECTION, I FOUND THE BUCKLE THAT HOLDS THE SEAT BELT (THE ONE THAT COMES UP FROM UNDERNEATH THE SEAT) HAD COME UN-STITCHED. WHEN I PULLED ON THE BUCKLE IT CAME OUT IN MY HAND. I EMAILED SATURN THURSDAY MORNING AND THEY TOLD ME TO CONTACT MY LOCAL SATURN DEALERSHIP. I WENT TO MY LOCAL DEALERSHIP, SATURN OF BURLINGTON, ON FRIDAY AND SHOWED THEM THE PART AND TALKED WITH THE SERVICE MANAGER. SHE TOLD ME THAT THEY HAD NEVER SEEN THIS BEFORE. SHE ALSO TOLD ME THAT WITH THE AGE OF THE CAR, BEING 7 YEARS OLD, THE BEST SHE COULD DO FOR ME WAS 10% OFF THE PART. IT DIDN'T A MATTER TO HER THAT WE HAD ONLY BEEN USING THAT SEAT BELT FOR THE LAST 4 MONTHS, SINCE THE BIRTH OF OUR SON. THE PART COSTS APPROXIMATELY $49.00. IT IS NOT THE COST THAT BOTHERS ME, IT IS THE "NOT MY PROBLEM" ATTITUDE THAT BOTHERS ME. I WAS EVEN GOING TO PUT THE BUCKLE IN MYSELF. THE DEALERSHIP SUGGESTED I CALL THE SATURN CUSTOMER SERVICE. I LEFT THE DEALERSHIP UPSET THAT THEY DIDN'T SEE THE ENORMITY OF THE SITUATION. I LATER CALLED SATURN CUSTOMER SERVICE AND TALKED WITH MELISSA. AFTER EXPLAINING THE EMAIL THAT I SENT THURSDAY, THE CONVERSATION AT SATURN OF BURLINGTON, AND MY DISAPPOINTMENT IN THE SEAT BELT FAILURE, SHE OFFERED ME A ONE TIME $50.00 INCONVENIENCE GIFT CERTIFICATE THAT I COULD USE AT ANY SATURN DEALERSHIP. HOW CAN SATURN TAKE SEAT BELT FAILURE SO LIGHTLY? WE ARE EXPECTED TO BUCKLE UP EVERY TIME WE GET IN THE CAR, BUT WHAT IS THE POINT IF THE MANUFACTURER OF THE GIVEN VEHICLE DOESN'T NEED TO HOLD UP THEIR END OF THE BARGAIN. MAYBE WE ONLY NEED TO BUCKLE UP IN A VEHICLE THAT IS LESS THAN 7 YEARS OF AGE SINCE FAULTY SEATBELTS COULD BE A GIVEN. IF WE HAD BEEN IN AN ACCIDENT BEFORE I FOUND THE BUCKLE WAS UN STITCHED, WHAT WOULD HAVE HAPPENED TO MY 23 MONTH OLD DAUGHTER, & MY 4 MONTH OLD SON SEATED RIGHT BESIDE HER?
NHTSA complaint #10159620 — an unverified report by a vehicle owner.
THE FRONT SIDE PASSENGER SEAT/SHOULDER BELT SYSTEM WOULD NOT RETRACT OR RELEASE ON MY 1997 SATURN 4-DOOR SEDAN. I WAS TOLD BY THE DEALER THAT THE RETRACTOR HAD "FROZEN" & I NEEDED A WHOLE NEW SEAT BELT REPLACEMENT. ALTHOUGH THERE HAS BEEN A RECALL OF THE '97 SATURN SEAT BELTS FOR RETRACTOR DOING THE SAME THING IN THE 2 DR COUPE MODEL; I WAS TOLD MY MODEL WAS NOT COVERED IN THE RECALL. THE CAR HAS NEVER BEEN IN A MAJOR ACCIDENT AND RARELY DOES THE PASSENGER FRONT SEAT HAVE AN OCCUPANT. THE SEAT BELT WILL BE REPLACED AS WE NEED IT TO ENSURE SAFETY OF PASSENGERS AS WELL AS COMPLY WITH THE IL STATE LAW.
NHTSA complaint #10154711 — an unverified report by a vehicle owner.
1999 SATURN AIR BAGS FAILED TO DEPLOY UPON FRONTAL IMPACT. THE SEAT BELT ALSO FAILED TO RESTRAIN THE CONSUMER. *TS THE SEAT BELT WAS THE SUBJECT OF A RECALL AND THE CAR WAS TAKEN TO THE DEALER FOR REPAIRS.
NHTSA complaint #10150842 — an unverified report by a vehicle owner.
MY BROTHER WAS KILLED JUNE 24, 2005, IN A SINGLE CAR ACCIDENT. HE WAS DRIVING A 1998 SATURN SL ON AN INTERSTATE IN MISSISSIPPI, THE SATURN WENT OUT OF CONTROL, HIS SEATBELT (WHICH HE ALWAYS WORE) AND HE WAS EJECTED FROM THE CAR. SINCE HIS DEATH, I'VE FOUND ON NHTSA'S SITE ALMOST 30 DIFFERENT COMPLAINTS FROM 1998 SATURN SLY OWNERS DESCRIBING SERIOUS FAILURES OF THAT CARS STABILITY, BRAKES, STEERING, AND AIR BAGS---ALL OF WHICH RESULTED IN THE CAR GOING OUT OF CONTROL. FORTUNATELY, THE DRIVERS IN THE 30 COMPLAINTS I'VE FOUND ALL STATED THAT THE INJURIES WERE NOT FATAL. MY BROTHER AND OUR FAMILY ARE NOT SO FORTUNATE. THE 1998 SATURN SL'S FAILURES KILLED MY BROTHER. ALL OF THESE FAILURES WERE REPORTED TO NHTSA YEARS AGO, SO HIS DEATH COULD HAVE BEEN AVOIDED. NHTSA AND THE SATURN COMPANY OWE ME AND MY FAMILY SOME ANSWERS. AND NHTSA AND SATURN MUST ACT NOW BEFORE MORE PEOPLE ARE KILLED BY THIS FATAL CAR.
NHTSA complaint #10130786 — an unverified report by a vehicle owner.
FREQUENTLY WHEN THE FRONT SEAT BELTS ARE BUCKLED THEY APPEAR TO BE SECURED, BUT ARE NOT AND COME UNDONE. THIS IS THE ONLU CAR I HAVE EVER DRIVEN THAT YOU ARE NOT LOCKED INTO YOUR SEAT BELT WHEN YOU THINK YOU ARE.
NHTSA complaint #10118424 — an unverified report by a vehicle owner.
THE CONSUMER COMPLAINED ABOUT THE FRONT SEAT BELT PROBLEM. THE DRIVER'S SIDE SEAT BELT WILL NOT RETRACT AFTER USE. THE PASSENGER'S SIDE SEAT BELT WILL NOT EXTEND OUT FOR USE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND WAS INFORMED THAT THE REPAIR WILL COST $900.00. *AK
NHTSA complaint #10117825 — an unverified report by a vehicle owner.
I WAS IN AN ACCIDENT THAT TOTALED MY CAR. I WAS ONLY TRAVELING 15-20 MPH WHEN I HIT A CAR WITH NO LIGHTS ON. I HAD TWO PASSENGERS IN MY CAR. ALL OF US SUSTAINED INJURY BECAUSE THE SEATBELTS DID NOT LOCK UP AND HOLD US. MY BACK SET PASSENGER WAS ON THE DRIVER'S SIDE AND SHE WAS RUSHED TO THE HOSPITAL WITH FACIAL INJURIES THAT LEFT A GASH UNDER HER LEFT EYE AND RUN BURN ALL OVER HER FACE. MY FRONT PASSENGER WENT FLYING INTO THE FROM WIDSHIELD AND HIS HEAD HIT AT THE TOP RIGHT CORNER. THE BELT RESTRAINED HIM INSIDE OF THE VEHICLE AS IT STAYED CONNECTED TO THE CAR BUT MY FRONT PASSENGER ONLY STOPED AS SOON AS THE SEATBELT EXTENDED AS FAR AS IT COULD. I WAS DRIVING AND WAS PUSED DOWN INTO THE AIRBAG BY MY PASSENGER SITTING BEHIND ME. I SUSTANINED A SMALL FRACURE THAT LOOSENED MY TWO FRONT TEETH. MY BACK PASSENGER IS THE ONLY ONE TO SUSTAIN DAMAGE FROM THE ACTUAL SEATBELT AND IT WAS AROUUND HER STOMACH, WHICH SEE WAS 7 MONTHES PREGNAT AT THE TIME. THE BABY IS OK AND SHE WAS RELEASED FROM THE HOSPITAL THE NEXT MORNING.
NHTSA complaint #10110019 — an unverified report by a vehicle owner.
WHILE DRIVING CONSUMER STOPPED AT A STOP SIGN, AND CHILD SITTING IN A CHILD SAFETY SEAT TOLD THE FATHER THAT THE SEAT BELT CAME COMPLETELY OUT OF THE BACK OF THE SEAT. HOWEVER, ALL SEAT BELTS IN THE BACK SEAT REMAINED UNSTITCHED. CONSUMER CONTACTED THE DEALER.
NHTSA complaint #10105089 — an unverified report by a vehicle owner.
THE PASSENGER AND DRIVER PASSIVE RESTRAIN SEAT BELT LOCKS DOWN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND THE MECHANIC INFORMED THE DRIVER THAT SEAT BELTS NEEDED TO BE REPLACED.
NHTSA complaint #10074438 — an unverified report by a vehicle owner.
WHILE DRIVING/PARKING SEAT BELT LATCH UNLOCKED FROM THE BELT BUCKLE. CONSUMER WAS UNABLE TO WEAR SEAT BELT CORRECTLY. *AK LEFT FRONT SEAT BUCKLE WERE REPLACED ON CONSUMER'S EXPENSE. DEALER WASN'T ABLE TO EXPLAIN THE MAIN CAUSE OF THE PROBLEM.
NHTSA complaint #10059765 — an unverified report by a vehicle owner.
THE VEHICLE FAILED NEW YORK STATE INSPECTION. THE TECHNICIAN INDICATED THAT THE DRIVER SEAT BELT MECHANISM NEEDED TO BE REPLACED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.
NHTSA complaint #10055821 — an unverified report by a vehicle owner.
WHILE DRIVING 60 MPH ON THE HIGHWAY AND WITHOUT WARNING BOTH SEAT BELTS FAILED TO RETRACT . DRIVER TOOK VEHICLE TO THE DEALERSHIP. THE MECHANIC TOLD HIM THAT MOTOR HAD TO BE REPLACED.
NHTSA complaint #10044332 — an unverified report by a vehicle owner.
I PURCHASED A 1998 SATURN SL2 IN APRIL OF 2002 AND DISCOVERED AFTER PURCHASE THAT IT HAD A DEFECTIVE SEAT BELT RETRACTOR. WHEN THE VEHICLE WAS TAKEN TO A LOCAL SATURN DEALERSHIP I WAS TOLD THAT EVEN THOUGH THIS IS A VERY COMMON PROBLEM ON THIS MODEL I WOULD BE CHARGED FOR THE REPAIR. THE DEALERSHIP WAS ALSO UNABLE TO FIND THE EXACT PART NUMBER AND WANTED TO MAKE THE REPAIR FROM A SIMILAR BUT NOT IDENTICAL 1996 MODEL. THE DEALERSHIP TOLD ME THAT SATURN DOES NOT TAKE RESPONSIBILITY FOR DEFECTIVE SAFETY ITEMS SUCH AS THE RETRACTOR BECAUSE SO MANY OF THEIR VEHICLES HAVE THIS PROBLEM AND IT HAS NOT BEEN OFFICIALLY RECALLED.
NHTSA complaint #10038717 — an unverified report by a vehicle owner.
COSCO MODEL 02-452 WAL, MANUFACTURING DATE UNKNOWN. WHEN THE BOOSTER SEAT WAS INSTALLED USING THE VEHICLE SEAT BELTS, THE SEAT BELT DID NOT RETRACT. THE BELT WAS STUCK. THE CAUSE WAS UNKNOWN. *AK THE SHOULDER BELT WOULD GO INTO THE BELT POSITIONER TO BUCKLE THE CHILD TIGHT, BUT IF THE CHILD MOVED, THE SEAT BELT SHOULDER MOVED AND REMAINED LOOSE, WHICH CAUSED THE SHOULDER BELT TO NOT RETRACT. *SCC
NHTSA complaint #10033634 — an unverified report by a vehicle owner.