Owners have filed 424 complaints
about the 2008 Scion XB with NHTSA between 2007 and 2026.
The largest single group is the airbags.
Across this model's run it ranks 2 of 9 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Scion XB. 50 means typical for this
model; 100 means roughly double.
Severity — 89
17.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 54
32% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Windshield
1850.0%
Body
719.4%
Power Window Devices AND Controls
38.3%
Wheel Speed Sensor/Tone Ring
25.6%
Manual Transmission
25.6%
Automatic Transmission
25.6%
Speedometer/Odometer
12.8%
Instrument Cluster/Panel
12.8%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
93.3%
1,000 – 9,999 miles
2810.1%
10,000 – 24,999 miles
4114.9%
25,000 – 49,999 miles
4415.9%
50,000 – 74,999 miles
5419.6%
75,000 – 99,999 miles
4616.7%
100,000 – 149,999 miles
3914.1%
150,000+ miles
155.4%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2007peak 19Apr 2026
NHTSA investigations into the 2008 Scion XB
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 104,000 milesMattapan, MACrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2008 TOYOTA SCION XB. WHILE DRIVING 25 MPH, THE CONTACT WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK, AND RIGHT KNEE. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO A JUNK YARD. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11047864 — an unverified report by a vehicle owner.
at 80,000 milesHouston, TXCrash
AIR BAGS
TAKATA RECALL ON WEDNESDAY, OCTOBER 19, 2017 AT 7:40AM, I WAS DRIVING BY MYSELF SOUTH BOUND ON ALABAMA STREET IN HOUSTON, TEXAS. THIS STREET IS A TWO-LANE STREET ON EACH SIDE. I WAS AWARE THAT I WAS ABIDING BY THE SPEED LIMIT, GOING AROUND 25-30 MILES, BECAUSE I HAD JUST LEFT A STOPPED TRAFFIC LIGHT AND WAS HEADING INTO SCHOOL ZONE THAT HAD A FLASHING WARNING LIGHT. ANOTHER DRIVER, DRIVING SOUTH BOUND ON A CROSS STREET OF LIVE OAK STREET, RAN THE STOP SIGN AT HIGH SPEED AND CRASHED INTO ME ON THE DRIVERS' SIDE OF THE CAR. I HAD SEEN THE CAR COMING AND TRIED TO SWERVE AWAY TO THE RIGHT TO NOT HIT HER BUT SHE WAS GOING SO FAST I COULD NOT AVOID HER. THE OTHER DRIVER ADMITTED IT WAS HER FAULT BOTH TO MYSELF, THE POLICE OFFICER WHO ARRIVED ON THE SCENE AND IN THE ACCIDENT REPORT. THE OTHER DRIVERS INSURANCE HAS CLAIMED FULL LIABILITY TO THE ACCIDENT. THE AIRBAG IN MY CAR, THE 2008 SCION XB, DID NOT DEPLOY AT ALL. AS YOU CAN SEE IN THE DOCUMENTATION, IT WAS A DIRECT HIT TO THE DRIVER'S SIDE DOOR AND WAS EXTENSIVE. THE DAMAGE WAS SO EXTENSIVE I COULD NOT OPEN THE DOOR AND HAD TO GET OUT OF THE CAR ON THE OTHER SIDE. IF I HAD NOT BEEN WEARING MY SEAT BELT, I WOULD HAVE BEEN SEVERALLY INJURED. I DO NOT UNDERSTAND WHY THE AIRBAG DID NOT DEPLOY I DID HAVE TO GO TO THE HOSPITAL FOR AN EXAMINATION BUT WAS CLEARED THAT I HAD NOT SUFFERED ANY MAJOR TRAUMA TO THE HEAD OR NECK.
NHTSA complaint #11034606 — an unverified report by a vehicle owner.
at 80,000 milesHouston, TXCrash
STRUCTURE:BODY
TAKATA RECALL ON WEDNESDAY, OCTOBER 19, 2017 AT 7:40AM, I WAS DRIVING BY MYSELF SOUTH BOUND ON ALABAMA STREET IN HOUSTON, TEXAS. THIS STREET IS A TWO-LANE STREET ON EACH SIDE. I WAS AWARE THAT I WAS ABIDING BY THE SPEED LIMIT, GOING AROUND 25-30 MILES, BECAUSE I HAD JUST LEFT A STOPPED TRAFFIC LIGHT AND WAS HEADING INTO SCHOOL ZONE THAT HAD A FLASHING WARNING LIGHT. ANOTHER DRIVER, DRIVING SOUTH BOUND ON A CROSS STREET OF LIVE OAK STREET, RAN THE STOP SIGN AT HIGH SPEED AND CRASHED INTO ME ON THE DRIVERS' SIDE OF THE CAR. I HAD SEEN THE CAR COMING AND TRIED TO SWERVE AWAY TO THE RIGHT TO NOT HIT HER BUT SHE WAS GOING SO FAST I COULD NOT AVOID HER. THE OTHER DRIVER ADMITTED IT WAS HER FAULT BOTH TO MYSELF, THE POLICE OFFICER WHO ARRIVED ON THE SCENE AND IN THE ACCIDENT REPORT. THE OTHER DRIVERS INSURANCE HAS CLAIMED FULL LIABILITY TO THE ACCIDENT. THE AIRBAG IN MY CAR, THE 2008 SCION XB, DID NOT DEPLOY AT ALL. AS YOU CAN SEE IN THE DOCUMENTATION, IT WAS A DIRECT HIT TO THE DRIVER'S SIDE DOOR AND WAS EXTENSIVE. THE DAMAGE WAS SO EXTENSIVE I COULD NOT OPEN THE DOOR AND HAD TO GET OUT OF THE CAR ON THE OTHER SIDE. IF I HAD NOT BEEN WEARING MY SEAT BELT, I WOULD HAVE BEEN SEVERALLY INJURED. I DO NOT UNDERSTAND WHY THE AIRBAG DID NOT DEPLOY I DID HAVE TO GO TO THE HOSPITAL FOR AN EXAMINATION BUT WAS CLEARED THAT I HAD NOT SUFFERED ANY MAJOR TRAUMA TO THE HEAD OR NECK.
NHTSA complaint #11034606 — an unverified report by a vehicle owner.
at 80,000 milesLong Beach, CACrash1 injured
AIR BAGS
"TAKATA RECALL" WE RECEIVED A RECALL ON OUR TAKATA AIRBAGS THE DAY OF MY ACCIDENT. I CAME TO A STOP ON THE STREET AND ONE CAR WAS GOING TO MAKE A LEFT HAND TURN WHEN I WAS REAR ENDED BY ANOTHER CAR. CAUSING DAMAGE TO ME AND MY PASSENGER. FOR SOME REASON THE AIRBAGS DID NOT DEPLOY. CREATING A DANGEROUS SITUATION EITHER WAY. WE COULD'VE BEEN BOTH SEVERELY INJURED AND THE FACT THAT THEY DIDN'T DEPLOY WE WAS STILL INJURED. I HAVE NEVER BEEN LATE ON A PAYMENT, I BOUGHT THE FULL SERVICE PACKAGE FOR THE VEHICLE AND OUR VEHICLE WAS NEVER FIXED PROPERLY OVER THE COURSE OF 6+ MONTHS THAT TOYOTA HAD THE VEHICLE. NO WE HAVE A VEHICLE THAT WE ARE UNCERTAIN ABOUT DRIVING BECAUSE IT CAN HARM ME, MY WIFE AND MY SON WHILE WE ARE ALL IN THE CAR. WE FEEL THAT THE TAKATA AIRBAGS ARE NOT IN JUST THE PASSENGER SIDE BUT ITS ON THE DRIVERS SIDE AND THE WHOLE CAR. SO WE ARE STILL DRIVING IN FEAR. WE ALSO HAVE A LIMITED EDITION SCION, 849 OF 2500 MADE IN THE US.
NHTSA complaint #11018779 — an unverified report by a vehicle owner.
at 110,000 milesVictorville, CACrash3 injured
AIR BAGS
TL* THE CONTACT OWNED A 2008 SCION XB. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE CONTACT WAS REAR-ENDED BY ANOTHER VEHICLE AND THE FRONT DRIVER'S SIDE OF THE VEHICLE CRASHED INTO A CONCRETE CENTER DIVIDER. THE VEHICLE ROLLED THREE TIMES. NO AIR BAGS DEPLOYED. THE DRIVER SUFFERED INJURIES TO HER KNEE, CHEST, BACK, HAND, NECK, FACE, AND SHOULDER. THE FRONT SEAT PASSENGER SUFFERED INJURIES TO HIS RIGHT HAND, FOREARM, NECK, BACK, AND CHEST. THE REAR DRIVER'S SEAT PASSENGER SUFFERED CONTUSIONS TO HER FACE AND ARM, CHEST AND NECK. MEDICAL ATTENTION WAS REQUIRED AND ALL THE OCCUPANTS WERE TAKEN TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD OBTAIN THE VEHICLE'S BLACK BOX AND INVESTIGATE THE INCIDENT. THE VEHICLE WAS CONFIRMED TO BE DESTROYED BY THE CONTACT'S INSURANCE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
NHTSA complaint #11001533 — an unverified report by a vehicle owner.
at 122,000 milesKansas City, KSCrash2 injured
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNED A 2008 SCION XB. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS PARTIALLY DEPLOYED AND CHEMICALS EXPELLED FROM THE INFLATOR. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. UPON CHECKING THE VIN AFTER THE CRASH, THE CONTACT WAS MADE AWARE OF THE VEHICLE BEING INVOLVED IN NHTSA CAMPAIGN NUMBER: 16V340000(AIR BAGS). THE DEALER INITIALLY INFORMED THE DEALER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S SON SUSTAINED MINOR BURNS ON THE ARM. THE FAILURE MILEAGE WAS 122,000.
NHTSA complaint #10991028 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Odometer Fraud. The contact purchased a 2008 Scion XB. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of the purchase, the vehicle mileage was approximately 140,000; however, the Carfax report listed the mileage at approximately 230,000.
NHTSA complaint #11734811 — an unverified report by a vehicle owner.
Greenville, SC
STEERING
I am writing to report significant safety concerns regarding my 2008 Scion [include model, e.g., tC or xB]. After purchasing the vehicle, I discovered multiple serious mechanical and structural defects that make the car unsafe to operate on public roads. 1. Suspension/Struts – The struts are severely worn and are causing premature and uneven tire wear. This creates a major risk of tire blowout or loss of control while driving. 2. Motor Mount – The engine mount is missing screws and bolts, which results in excessive engine movement. This could lead to engine damage or failure while in motion. 3. Alignment – The vehicle’s alignment is completely off, causing the car to pull while driving and further worsening tire wear and handling. 4. Brakes and Rotors – The brakes are nearly nonfunctional, and the rotors are warped and damaged, severely reducing stopping power and increasing the risk of a crash. 5. License Plate Mount – The vehicle has no designated place to mount a rear tag/license plate, which makes it illegal to drive and difficult to comply with state requirements. 6. Missing Headlight – One headlight is entirely missing, significantly reducing visibility at night and making the vehicle a danger to myself and others Fuel System – The fuel system is contaminated and requires flushing. This is causing performance issues, engine hesitation, and raises concerns about potential engine damage or stalling. I have been quoted over $2,500 in repairs just to bring the vehicle to a safe operating condition by 4 mechanics I am requesting that the NHTSA investigate this matter and determine whether these issues represent a pattern of neglect, safety violations, or improper sales practices, especially if other owners have reported similar problems. Thank you for your time and attention to this serious matter.
NHTSA complaint #11675868 — an unverified report by a vehicle owner.
Greenville, SC
ENGINE
I am writing to report significant safety concerns regarding my 2008 Scion [include model, e.g., tC or xB]. After purchasing the vehicle, I discovered multiple serious mechanical and structural defects that make the car unsafe to operate on public roads. 1. Suspension/Struts – The struts are severely worn and are causing premature and uneven tire wear. This creates a major risk of tire blowout or loss of control while driving. 2. Motor Mount – The engine mount is missing screws and bolts, which results in excessive engine movement. This could lead to engine damage or failure while in motion. 3. Alignment – The vehicle’s alignment is completely off, causing the car to pull while driving and further worsening tire wear and handling. 4. Brakes and Rotors – The brakes are nearly nonfunctional, and the rotors are warped and damaged, severely reducing stopping power and increasing the risk of a crash. 5. License Plate Mount – The vehicle has no designated place to mount a rear tag/license plate, which makes it illegal to drive and difficult to comply with state requirements. 6. Missing Headlight – One headlight is entirely missing, significantly reducing visibility at night and making the vehicle a danger to myself and others Fuel System – The fuel system is contaminated and requires flushing. This is causing performance issues, engine hesitation, and raises concerns about potential engine damage or stalling. I have been quoted over $2,500 in repairs just to bring the vehicle to a safe operating condition by 4 mechanics I am requesting that the NHTSA investigate this matter and determine whether these issues represent a pattern of neglect, safety violations, or improper sales practices, especially if other owners have reported similar problems. Thank you for your time and attention to this serious matter.
NHTSA complaint #11675868 — an unverified report by a vehicle owner.
Greenville, SC
SERVICE BRAKES
I am writing to report significant safety concerns regarding my 2008 Scion [include model, e.g., tC or xB]. After purchasing the vehicle, I discovered multiple serious mechanical and structural defects that make the car unsafe to operate on public roads. 1. Suspension/Struts – The struts are severely worn and are causing premature and uneven tire wear. This creates a major risk of tire blowout or loss of control while driving. 2. Motor Mount – The engine mount is missing screws and bolts, which results in excessive engine movement. This could lead to engine damage or failure while in motion. 3. Alignment – The vehicle’s alignment is completely off, causing the car to pull while driving and further worsening tire wear and handling. 4. Brakes and Rotors – The brakes are nearly nonfunctional, and the rotors are warped and damaged, severely reducing stopping power and increasing the risk of a crash. 5. License Plate Mount – The vehicle has no designated place to mount a rear tag/license plate, which makes it illegal to drive and difficult to comply with state requirements. 6. Missing Headlight – One headlight is entirely missing, significantly reducing visibility at night and making the vehicle a danger to myself and others Fuel System – The fuel system is contaminated and requires flushing. This is causing performance issues, engine hesitation, and raises concerns about potential engine damage or stalling. I have been quoted over $2,500 in repairs just to bring the vehicle to a safe operating condition by 4 mechanics I am requesting that the NHTSA investigate this matter and determine whether these issues represent a pattern of neglect, safety violations, or improper sales practices, especially if other owners have reported similar problems. Thank you for your time and attention to this serious matter.
NHTSA complaint #11675868 — an unverified report by a vehicle owner.
Cidra, PR
UNKNOWN OR OTHER
1. Desperfecto de pintura en el bonete. 2. Problemas de pegamento al subir y bajar las ventanas.
NHTSA complaint #11577003 — an unverified report by a vehicle owner.
LA Mirada, CA
ENGINE
TL* THE CONTACT OWNS A 2008 SCION XB. THE CONTACT STATED THAT THE VEHICLE WAS BURNING OIL EXCESSIVELY WITHOUT WARNING. THE OIL HAD TO BE REPLACED THREE TO FOUR TIMES AFTER AN OIL CHANGE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11242900 — an unverified report by a vehicle owner.
Hanover Park, IL
ENGINE
I JUST PURCHASED MY SCION XB IN JANUARY 2019 AND WITHIN THREE WEEKS I HAD THE OIL LIGHT FLASHING SO I TOOK IT TO GET AN OIL CHANGE AT MIDTOWN TOYOTA IN CHICAGO. WITHIN A FEW WEEKS I NOTICED THAT MY OIL LIGHT STARTED FLASHING AGAIN SO I CHECKED MOTOR OIL AND CAME TO FIND OUT THAT I DIDN'T HAVE ANY OIL. I CALLED MIDTOWN TOYOTA WHERE I HAD MY CAR SERVICED AND ASKED HIM IF MY VEHICLE HAD A RECALL AS FAR AS THE OIL PROBLEM THAT I WAS HAVING? HE SAID YES THERE WAS A RECALL ON MY VEHICLE, HOWEVER THE RECALL HAD EXPIRED IN JANUARY 2018. NOW I'VE HAD THE CAR. NOW I'VE ONLY HAD THE CAR FOR TWO MONTHS WHICH I'M FINANCING AND THE SERVICE DEPARTMENT TOLD ME THAT I WILL HAVE TO PAY OUT-OF-POCKET FOR THIS CAR TO GET THAT RECALL FIXED. I DO NOT FEEL THAT IT'S FAIR FOR ANY DEALER I DO NOT FEEL THAT IT'S FAIR FOR ANY DEALERSHIP TO SELL A VEHICLE THAT HAS RECALLS AND THAT HAVE NOT BEEN TAKEN CARE OF BY THE PREVIOUS OWNERS IN THE PAST. IS THERE ANYTHING THAT TOYOTA CAN DO FOR ME TO GET THIS RE-CAR FIXED FREE OF CHARGE AS I AM DONE NEW OWNER OF THIS VEHICLE?
NHTSA complaint #11195300 — an unverified report by a vehicle owner.
at 104,809 milesAlameda, CA
UNKNOWN OR OTHER
ON 1/11/19 I TOOK MY 2008 SCION XB TO TOYOTA ONE OF OAKLAND FOR 150,000 MILE SERVICE (MY MILEAGE WAS 104,809 AT THE TIME.) AT THE APPOINTMENT, I EXPLAINED I NOTICED MY CAR USING MORE OIL THAN USUAL. I HAD THE 100,000 MILE SERVICE COMPLETED ON 8/10/18 AND NOTICED I HAD TO ADD ADDITIONAL OIL TO THE ENGINE SINCE THEN, APPROXIMATELY 3 TO 4 QUARTS. THE WEEKEND OF 11/11/18, I NOTICED THE OIL WAS LOW WHEN I CHECKED THE LEVEL, BUT THE OIL LIGHT NEVER CAME ON TO NOTIFY ME. THE TECHNICIAN TOLD ME THAT TOYOTA HAD AN EXCESSIVE OIL EXTENDED WARRANTY WHICH EXPIRED LAST YEAR AND ASKED ME IF I WAS NOTIFIED BY TOYOTA. I HAD NOT RECEIVED ANY INFORMATION REGARDING THE EXTENDED WARRANTY. I HAD BEEN NOTIFIED SEVERAL TIMES BY MAIL AND EVEN A PHONE CALL REGARDING THE TAKATA AIR BAG RECALL AND THE TRD BRAKE KIT RECALL BUT NEVER ABOUT THE EXCESSIVE OIL ISSUE UNTIL TOLD BY THE TECHNICIAN. THE TECHNICIAN SUGGESTED I CALL TOYOTA CUSTOMER SERVICE AND MAYBE THEY WOULD OFFER SOME CONSIDERATION SINCE I WAS NEVER NOTIFIED BY TOYOTA. I CALLED AND SPOKE WITH TWO REPRESENTATIVES, BOTH VERY NICE BUT WOULD NOT OFFER ANY ASSISTANCE WITH THE EXCESSIVE OIL EXTENDED WARRANTY, SINCE I HAD NO ISSUES UNTIL NOW AND THE WARRANTY WAS OVER. I REVIEWED THE TOYOTA WEBSITE AT HTTPS://WWW.TOYOHEADQUARTERS.COM AND FOUND A LETTER THAT HAD ALLEGEDLY BEEN SENT OUT TO ALL OWNERS OF VEHICLES WITH EXCESSIVE OIL CONSUMPTION ISSUES. I NEVER RECEIVED THIS LETTER. I ALSO FOUND THE TOYOTA EXCESSIVE OIL CONSUMPTION CLASS ACTION LAWSUIT DATING BACK TO 2011 AND THEY HAD ISSUED A TSB WHICH AGAIN I NEVER HEARD ABOUT UNTIL NOW. I HAVE CONSISTENTLY BEEN TAKING MY SCION TO TOYOTA FOR REGULAR SERVICES AND NEVER WAS IT REPORTED TO ME. HAD I KNOWN EXCESSIVE OIL WAS AN ISSUE, I WOULD HAVE BEEN ALERTED TO PAY ATTENTION TO THE OIL LEVEL IN MY CAR. SINCE THE OIL LIGHT NEVER WENT OFF, I DON'T KNOW HOW LONG MY CAR HAS BEEN NEEDING MORE OIL.
NHTSA complaint #11172976 — an unverified report by a vehicle owner.
at 104,809 milesAlameda, CA
ENGINE
ON 1/11/19 I TOOK MY 2008 SCION XB TO TOYOTA ONE OF OAKLAND FOR 150,000 MILE SERVICE (MY MILEAGE WAS 104,809 AT THE TIME.) AT THE APPOINTMENT, I EXPLAINED I NOTICED MY CAR USING MORE OIL THAN USUAL. I HAD THE 100,000 MILE SERVICE COMPLETED ON 8/10/18 AND NOTICED I HAD TO ADD ADDITIONAL OIL TO THE ENGINE SINCE THEN, APPROXIMATELY 3 TO 4 QUARTS. THE WEEKEND OF 11/11/18, I NOTICED THE OIL WAS LOW WHEN I CHECKED THE LEVEL, BUT THE OIL LIGHT NEVER CAME ON TO NOTIFY ME. THE TECHNICIAN TOLD ME THAT TOYOTA HAD AN EXCESSIVE OIL EXTENDED WARRANTY WHICH EXPIRED LAST YEAR AND ASKED ME IF I WAS NOTIFIED BY TOYOTA. I HAD NOT RECEIVED ANY INFORMATION REGARDING THE EXTENDED WARRANTY. I HAD BEEN NOTIFIED SEVERAL TIMES BY MAIL AND EVEN A PHONE CALL REGARDING THE TAKATA AIR BAG RECALL AND THE TRD BRAKE KIT RECALL BUT NEVER ABOUT THE EXCESSIVE OIL ISSUE UNTIL TOLD BY THE TECHNICIAN. THE TECHNICIAN SUGGESTED I CALL TOYOTA CUSTOMER SERVICE AND MAYBE THEY WOULD OFFER SOME CONSIDERATION SINCE I WAS NEVER NOTIFIED BY TOYOTA. I CALLED AND SPOKE WITH TWO REPRESENTATIVES, BOTH VERY NICE BUT WOULD NOT OFFER ANY ASSISTANCE WITH THE EXCESSIVE OIL EXTENDED WARRANTY, SINCE I HAD NO ISSUES UNTIL NOW AND THE WARRANTY WAS OVER. I REVIEWED THE TOYOTA WEBSITE AT HTTPS://WWW.TOYOHEADQUARTERS.COM AND FOUND A LETTER THAT HAD ALLEGEDLY BEEN SENT OUT TO ALL OWNERS OF VEHICLES WITH EXCESSIVE OIL CONSUMPTION ISSUES. I NEVER RECEIVED THIS LETTER. I ALSO FOUND THE TOYOTA EXCESSIVE OIL CONSUMPTION CLASS ACTION LAWSUIT DATING BACK TO 2011 AND THEY HAD ISSUED A TSB WHICH AGAIN I NEVER HEARD ABOUT UNTIL NOW. I HAVE CONSISTENTLY BEEN TAKING MY SCION TO TOYOTA FOR REGULAR SERVICES AND NEVER WAS IT REPORTED TO ME. HAD I KNOWN EXCESSIVE OIL WAS AN ISSUE, I WOULD HAVE BEEN ALERTED TO PAY ATTENTION TO THE OIL LEVEL IN MY CAR. SINCE THE OIL LIGHT NEVER WENT OFF, I DON'T KNOW HOW LONG MY CAR HAS BEEN NEEDING MORE OIL.
NHTSA complaint #11172976 — an unverified report by a vehicle owner.
at 148,000 milesAurora, IL
ENGINE
MY SCION XB 2008 MODEL WAS RECALLED A COUPLE YEARS AGO FOR EXCESSIVE OIL CONSUMPTION. AND I WENT TWICE FOR SERVICE AT THE TOYOTA OF NAPERVILLE, I WAS TOLD TO COME BACK AFTER A CERTAIN AMOUNT OF MILES TRAVELED, SO THAT THEY COULD RECALL THE CAR THAT OBVIOUSLY HAD A PROBLEM WITH CONSUMING OIL. THIS WAS IMPOSSIBLE TO APPEASE DUE TO THE DISTANCE OF MY WORK FROM MY HOME. I HAVE TO TRAVEL 30 MILES A DAY. I HAVE BEEN REJECTED DUE TO THAT, BECAUSE I WAS OVER ABOUT 11-13 MILES EACH TIME. IN CONSEQUENCE OF THOSE EVENTS, I PUT OIL IN THE CAR EVERY WEEK SO THAT I COULD KEEP THE ENGINE RUNNING. DESPITE MY EFFORTS, THE ENGINE SEIZED RIGHT AFTER I PAID OFF THE CAR. I FEEL LIKE I WAS SWINDLED BY THE DEALERSHIP, AND THE LEAST THEY CAN DO IS REPLACE MY ENGINE. I NEED A CAR TO MAKE IT TO WORK TO PROVIDE FOR MY FAMILY OF 5 AND THE WAY TOYOTA HAS TREATED MY ISSUE HAS BEEN UNSATISFACTORY AT BEST. THANK YOU FOR YOUR CONSIDERATION.
NHTSA complaint #11153547 — an unverified report by a vehicle owner.
at 130,000 milesLAB Habra, CA
ENGINE
OIL CONSUMPTION, I WENT TO FEWER AND APPARENTLY MY WARRANTY HAS EXPIRED, WHICH I WAS NEVER INFORMED OR NEVER RECEIVED A NOTICE! NOW I'M SCREWED BECAUSE I WAS PLANNING ON KEEPING MY CAR FOREVER AND IT A PROBLEM THAT NEEDS TO BE FIX BY TH MANUFACTURE! I NEVER WAS NOTIFIED AND NEVER REVIVED ANY LETTERS. I WAS TOLD BY TOYOTA CUSTOMER SERVICE THAT IT WAS PROBABLY SENT TO ORIGINAL OWNER! NOW I NEED THIS FIXED OR I NEED MY FULL REFUND IF THE CAR CAN'T BE FIXED WITHOUT ANY CHARGE!
NHTSA complaint #11102258 — an unverified report by a vehicle owner.
LA Habra, CA
ENGINE
I'VE BEEN HEARING THAT MY CAR HAS AN ENGINE OIL CONSUMPTION, AND SINCE I'VE OWN THE CAR I'VE BEEN BUYING 1-2 QUARTS OF OIL A WEEK! TOOK MY CAR TO DEALER RECENTLY AND FOUND OUT MY EXTENDED WARRANTY OR FACTORY WARRANTY EXPIRED . NOW I NEVER RECEIVED ANY NOTICE ABOUT MY FACTORY WARRANT EXPIRATION DATE ! I WAS NEVER INFORMED AND I WOULD LIKE TO FIX THE PROBLEM ON MY VEHICLE. I'M A FIRST TIME CAR BUYER AND I'M PLANING ON KEEPING MY CAR TO AS LONG AS I POSSIBLY CAN! NOW I WOULD LIKE TO SPEAK WITH SOMEONE WHO CAN HELP ME FIX THE OIL CONSUMPTION PROBLEM! I NEED THIS TAKEN CARE OF , OR I WILL SEEK LEGAL MATTER AGAINS YOU!
NHTSA complaint #11102256 — an unverified report by a vehicle owner.
SAN Juan, PR
ENGINE
ENGINE OIL CUMPTION IS TOO HIGH AT ABOUT 1 QUART PER 1,000 MILES
NHTSA complaint #11083161 — an unverified report by a vehicle owner.
at 85,000 milesOcala, FL
ENGINE
EXCESSIVE OIL CONSUMPTION
NHTSA complaint #11076301 — an unverified report by a vehicle owner.
at 100,000 milesPalo Alto, CA
ENGINE
THERE NO VISIBLE LEAK AND LOSING OR BURNING OIL , WE DONT USE THE OUR CAR THAT MUCH PROBLEM STARTED WHEN IT REACH 100K , I TOOK FOR CHANGE OIL AT DEALERSHIP THEY SAY ITS NORMAL AND STILL HAVING THE SAME PROBLEM..
NHTSA complaint #11066836 — an unverified report by a vehicle owner.
Stanton, CA
AIR BAGS
TAKATA RECALL.
NHTSA complaint #11062750 — an unverified report by a vehicle owner.
Baldwin Park, CA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LONGO TOYOTA AT (855) 415-6497 (3534 PECK RD, EL MONTE, CA 91731) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11056141 — an unverified report by a vehicle owner.
at 104,000 milesMattapan, MACrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2008 TOYOTA SCION XB. WHILE DRIVING 25 MPH, THE CONTACT WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK, AND RIGHT KNEE. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO A JUNK YARD. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11047864 — an unverified report by a vehicle owner.
at 139,353 milesSacramento, CA
STEERING
I TURNED ON MY CAR AND WAS SLOWLY BACKING OUT OF THE DRIVEWAY WHEN THE STEERING WHEEL ICON LIT UP. THE STEERING SUDDENLY BECAME VERY DIFFICULT TO TURN AND I WAS BARELY ABLE TO PARK THE CAR ON THE STREET. I'M UNABLE TO USE THE CAR FOR ANYTHING ELSE AS I CAN BARELY STEER AT ALL.
NHTSA complaint #11046890 — an unverified report by a vehicle owner.
at 80,000 milesHouston, TXCrash
AIR BAGS
TAKATA RECALL ON WEDNESDAY, OCTOBER 19, 2017 AT 7:40AM, I WAS DRIVING BY MYSELF SOUTH BOUND ON ALABAMA STREET IN HOUSTON, TEXAS. THIS STREET IS A TWO-LANE STREET ON EACH SIDE. I WAS AWARE THAT I WAS ABIDING BY THE SPEED LIMIT, GOING AROUND 25-30 MILES, BECAUSE I HAD JUST LEFT A STOPPED TRAFFIC LIGHT AND WAS HEADING INTO SCHOOL ZONE THAT HAD A FLASHING WARNING LIGHT. ANOTHER DRIVER, DRIVING SOUTH BOUND ON A CROSS STREET OF LIVE OAK STREET, RAN THE STOP SIGN AT HIGH SPEED AND CRASHED INTO ME ON THE DRIVERS' SIDE OF THE CAR. I HAD SEEN THE CAR COMING AND TRIED TO SWERVE AWAY TO THE RIGHT TO NOT HIT HER BUT SHE WAS GOING SO FAST I COULD NOT AVOID HER. THE OTHER DRIVER ADMITTED IT WAS HER FAULT BOTH TO MYSELF, THE POLICE OFFICER WHO ARRIVED ON THE SCENE AND IN THE ACCIDENT REPORT. THE OTHER DRIVERS INSURANCE HAS CLAIMED FULL LIABILITY TO THE ACCIDENT. THE AIRBAG IN MY CAR, THE 2008 SCION XB, DID NOT DEPLOY AT ALL. AS YOU CAN SEE IN THE DOCUMENTATION, IT WAS A DIRECT HIT TO THE DRIVER'S SIDE DOOR AND WAS EXTENSIVE. THE DAMAGE WAS SO EXTENSIVE I COULD NOT OPEN THE DOOR AND HAD TO GET OUT OF THE CAR ON THE OTHER SIDE. IF I HAD NOT BEEN WEARING MY SEAT BELT, I WOULD HAVE BEEN SEVERALLY INJURED. I DO NOT UNDERSTAND WHY THE AIRBAG DID NOT DEPLOY I DID HAVE TO GO TO THE HOSPITAL FOR AN EXAMINATION BUT WAS CLEARED THAT I HAD NOT SUFFERED ANY MAJOR TRAUMA TO THE HEAD OR NECK.
NHTSA complaint #11034606 — an unverified report by a vehicle owner.
at 80,000 milesHouston, TXCrash
STRUCTURE:BODY
TAKATA RECALL ON WEDNESDAY, OCTOBER 19, 2017 AT 7:40AM, I WAS DRIVING BY MYSELF SOUTH BOUND ON ALABAMA STREET IN HOUSTON, TEXAS. THIS STREET IS A TWO-LANE STREET ON EACH SIDE. I WAS AWARE THAT I WAS ABIDING BY THE SPEED LIMIT, GOING AROUND 25-30 MILES, BECAUSE I HAD JUST LEFT A STOPPED TRAFFIC LIGHT AND WAS HEADING INTO SCHOOL ZONE THAT HAD A FLASHING WARNING LIGHT. ANOTHER DRIVER, DRIVING SOUTH BOUND ON A CROSS STREET OF LIVE OAK STREET, RAN THE STOP SIGN AT HIGH SPEED AND CRASHED INTO ME ON THE DRIVERS' SIDE OF THE CAR. I HAD SEEN THE CAR COMING AND TRIED TO SWERVE AWAY TO THE RIGHT TO NOT HIT HER BUT SHE WAS GOING SO FAST I COULD NOT AVOID HER. THE OTHER DRIVER ADMITTED IT WAS HER FAULT BOTH TO MYSELF, THE POLICE OFFICER WHO ARRIVED ON THE SCENE AND IN THE ACCIDENT REPORT. THE OTHER DRIVERS INSURANCE HAS CLAIMED FULL LIABILITY TO THE ACCIDENT. THE AIRBAG IN MY CAR, THE 2008 SCION XB, DID NOT DEPLOY AT ALL. AS YOU CAN SEE IN THE DOCUMENTATION, IT WAS A DIRECT HIT TO THE DRIVER'S SIDE DOOR AND WAS EXTENSIVE. THE DAMAGE WAS SO EXTENSIVE I COULD NOT OPEN THE DOOR AND HAD TO GET OUT OF THE CAR ON THE OTHER SIDE. IF I HAD NOT BEEN WEARING MY SEAT BELT, I WOULD HAVE BEEN SEVERALLY INJURED. I DO NOT UNDERSTAND WHY THE AIRBAG DID NOT DEPLOY I DID HAVE TO GO TO THE HOSPITAL FOR AN EXAMINATION BUT WAS CLEARED THAT I HAD NOT SUFFERED ANY MAJOR TRAUMA TO THE HEAD OR NECK.
NHTSA complaint #11034606 — an unverified report by a vehicle owner.
at 118,000 milesTomball, TX
AIR BAGS
USING EXCESSIVE OIL. I EVEN USE THE FACTORY RECOMMENDED WEIGHT WITH FULL SYNTH. USES ~2 1/2 QUARTS PER 3000 MILES. NO SMOKE. NO VISIBLE LEAK.
NHTSA complaint #11034154 — an unverified report by a vehicle owner.
at 118,000 milesTomball, TX
UNKNOWN OR OTHER
USING EXCESSIVE OIL. I EVEN USE THE FACTORY RECOMMENDED WEIGHT WITH FULL SYNTH. USES ~2 1/2 QUARTS PER 3000 MILES. NO SMOKE. NO VISIBLE LEAK.
NHTSA complaint #11034154 — an unverified report by a vehicle owner.
at 118,000 milesTomball, TX
ENGINE
USING EXCESSIVE OIL. I EVEN USE THE FACTORY RECOMMENDED WEIGHT WITH FULL SYNTH. USES ~2 1/2 QUARTS PER 3000 MILES. NO SMOKE. NO VISIBLE LEAK.
NHTSA complaint #11034154 — an unverified report by a vehicle owner.
at 102,000 milesGreen Pond, NJ
ENGINE
EXCESSIVE OIL CONSUMPTION, BLOWS SMOKE OUT OF EXHAUST PIPE, AND HAS VERY LOUD ENGINE NOISE. SOUNDS LIKE THE MOTOR IS GOING TO BLOW. CANT USE THE VEHICLE.
NHTSA complaint #11033377 — an unverified report by a vehicle owner.