92 of the
1,291 complaints filed about the Scion XB
are about the body and structure —
7% of everything owners reported.
The worst model year for it is 2006.
Driver was traveling at 75 mph when the hood suddenly released. Both latches failed and the hood flew up against the windshield with enough force to crease the hood and dent the roof. Inside the vehicle, the done light and the rear view mirror were knocked loose. Incident occurred at night with no other traffic on the road and Driver was able to pull over without further incident. If there had been other vehicles, the sudden lack of visibility would likely have resulted in a crash.
NHTSA complaint #11739309 — an unverified report by a vehicle owner.
I want to report a defect with the hood of this vehicle. I was driving on the interstate and my hood lifted up and became detached from the vehicle, it literally flew off of the car. I didn't see where it went but fortunate neither myself nor other drivers were affected. I managed to pull over you a safety zone and have the vehicle towed. I thought that this was unique to this vehicle, but I saw other reports on this defect.
NHTSA complaint #11631178 — an unverified report by a vehicle owner.
I want to report a defect with the hood of this vehicle. I was driving on the interstate and my hood lifted up and became detached from the vehicle, it literally flew off of the car. I didn't see where it went but fortunate neither myself nor other drivers were affected. I managed to pull over you a safety zone and have the vehicle towed. I thought that this was unique to this vehicle, but I saw other reports on this defect.
NHTSA complaint #11631178 — an unverified report by a vehicle owner.
I was shocked by electrical component on a rainy day on the driver side the electric component In the door panel were exposed to rain as all buttons to control lock and windows from driver side have sunk down a couple inches. This happened almost right away after I purchased pre-owned from Honda dealership in Corona. I took my Scion to Toyota of Ontario who said faulty electrical components had been replaced prior to my purchase and wasn't covered as a free replacement/repair item. I had to get recalled airbags replaced though and as a courtesy door panel was tightened up no exposed wires but it wasn't replacing melted parts either from direct sun exposure as the windshield is like a magnifying glass, amplifying the heat of the sun exponentially. The "courtesy fix" didn't last even 2months and being on disability and on a fixed income that expense hadn't been on the top of my list. It's more than cosmetic and more than merely a nuisance, I was actually shocked. Not as badly as the time I was shocked by jumper cables when my battery died, which caused me to have a seizure and I am not epileptic. I believe it was not due to defect, but rather my lack of experience. Still the lock and windows are electric and should be available to operate by driver. To unlock the rear door when picking up kids from school, I must turn the ignition off or remove my seatbelt put car in park, engage the E Brake and reach way over and all the way back. It's annoying and what, God forbid I am involved in a terrible accident I cannot unlock car door or escape a flash flood by rolling down my window. These things worry me most. Even more than being electrocuted again the next time it rains.
NHTSA complaint #11494294 — an unverified report by a vehicle owner.
The contact owns a 2009 Scion XB. The contact stated the hood failed to close after several attempts. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 08V451000 (Structure) as the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
NHTSA complaint #11460162 — an unverified report by a vehicle owner.
The contact owns a 2010 Scion XB. The contact stated that while the vehicle was idling, the vehicle would shake and vibrate abnormally. The vehicle was taken to an independent mechanic who diagnosed that the motor mounts were faulty and needed to be replaced. The vehicle was not repaired. Additionally, while driving approximately 25 mph, the front passenger’s side axle failed causing the front passenger’s side of the vehicle to lower. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 225,000.
NHTSA complaint #11425080 — an unverified report by a vehicle owner.
DEFECTIVE REAR HATCH LATCH. FREQUENTLY SHOWS TO BE UNLATCHED DESPITE BEING LATCHED. CAN'T TELL IF A DOOR IS UNLATCHED SINCE IT IS ONE INDICATOR FOR ALL DOORS ON THE INSTRUMENT PANEL. HAPPENS MOST FREQUENTLY WHEN HOT OR IF THE SUN SHINES ON REAR OF CAR. INDICATES UNLATCHED PARKED OR IN MOTION.
NHTSA complaint #11302793 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 SCION XB. WHILE ATTEMPTING TO OPEN THE REAR DOOR HATCH, THE HANDLE FRACTURED FROM THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. THE VIN WAS UNKNOWN. *TT CONSUMER STATED THIS MFG DEFAULT IS COMMON ON THIS VEHICLE. HANDLE PART SNAPS OFF FROM THE DOOR WHICH RESULTS IN THE BACK DOOR BEING UNABLE TO OPEN. PAID $150 TO REPLACE THE HANDLE.
NHTSA complaint #11243231 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 SCION XB. WHILE ATTEMPTING TO OPEN THE REAR DOOR HATCH, THE HANDLE FRACTURED FROM THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. THE VIN WAS UNKNOWN. *TT CONSUMER STATED THIS MFG DEFAULT IS COMMON ON THIS VEHICLE. HANDLE PART SNAPS OFF FROM THE DOOR WHICH RESULTS IN THE BACK DOOR BEING UNABLE TO OPEN. PAID $150 TO REPLACE THE HANDLE.
NHTSA complaint #11243231 — an unverified report by a vehicle owner.
DOOR LOCKS WILL UNLOCK HALF WAY UNABLE TO EXIT CAR. DOOR LOCKS WILL CLICK OPEN AND CLOSE INDEPENDENTLY WHILE DRIVING AND WHEN PARKED, USING KEY REMOTE TO LOCK CAR AND WHILE WALKING AWAY I HEAR CAR LOCKS CLICK. I WALK BACK TO CAR TO FIND ALL DOORS UNLOCKED? REAR HATCH HANDLE ASSEMBLY VERY FLIMSY. IS NOT STRONG ENOUGH TO PULL DOOR OPEN. MINE CAME OFF IN MY HAND SQUEEZING THE RELEASE THEN PULLING IT OPEN! CANNOT OPEN FROM OUTSIDE WITHOUT IT OR IN AN EMERGENCY. ALSO WITHOUT THE HANDLE THERE IS NO ILLUMINATION OF THE LICENSE PLATE WHICH GETS YOU PULLED OVER AND GETS YOU A TICKET!
NHTSA complaint #11235155 — an unverified report by a vehicle owner.
RECALL ID287614 NHTSA CAMPAIGN #18E091000 MY VEHICLE WAS INVOLVED IN AN ACCIDENT ON JAN 10TH, DUE TO FAILURE OF BRAKES. MY CAR RAN A RED LIGHT AND HIT ANOTHER CAR. MY CAR HAS BEEN TOTALED IN THIS ACCIDENT. I HAVE SINCE CONTACTED TOYOTA ABOUT MY ACCIDENT AND THEY HAVE REFUSED TO HELP COMPENSATE FOR MY LOSS. MY CAR WAS TOWED TO THE INSURANCE COMPANY AND IS NO LONGER ACCESSIBLE FOR INSPECTION. I WOULD LIKE FOR TOYOTA TO TAKE SOME RESPONSIBILITY FOR THIS ACCIDENT. I HAVE NOT FULLY RECOVERED FROM LOSING MY VEHICLE FINANCIALLY AND I DO BELIEVE 100% THAT THIS RECALL WAS THE CAUSE OF THE ACCIDENT. ATTACHED IS THE DOCUMENTS FROM MY INSURANCE COMPANY AND PICTURES OF THE VEHICLE.
NHTSA complaint #11205215 — an unverified report by a vehicle owner.
RECALL ID 287614-MY VEHICLE WAS INVOLVED IN AN ACCIDENT ON 1/10/2019 FOR FAILURE TO STOP DUE TO BRAKES. MY CAR RAN A RED LIGHT AND HIT ANOTHER VEHICLE IN THE INTERSECTION. BOTH CARS WERE TOTALED AND REMOVED FROM THE SCENE BY A TOW TRUCK. I RECEIVED A NOTIFICATION IN THE MAIL IN APRIL 2019 3 MONTH AFTER MY ACCIDENT REGARDING THE RECALL ID #287614, I HAVE SINCE CONTACTED TOYOTA AND THE REFUSED TO COMPENSATE ME FOR MY LOSS. THEY HAVE TRIED TO RELOCATE MY CAR FOR INSPECTION BUT THE INSURANCE COMPANY WHO HAS POSSESSION OF MY CAR AFTER THE ACCIDENT, NO LONGER HAS IT. I HAVE NOT FULLY RECOVERED FROM THIS ACCIDENTLY FINICALLY AND I WAS LOOKING TO HAVE TOYOTA TO HELP ME COMPENSATE ME FOR MY LOSS. THE MONEY I DID GET FROM THE INSURANCE COMPANY WENT TOWARDS THE REMAINING BALANCE OF MY LOAN AND I WAS NOT ABLE TO USE IT TOWARDS ANOTHER VEHICLE. I WOULD LIKE TOYOTA TO TAKE SOME RESPONSIBILITY FOR THIS.
NHTSA complaint #11205231 — an unverified report by a vehicle owner.
RECALL ID 287614-MY VEHICLE WAS INVOLVED IN AN ACCIDENT ON 1/10/2019 FOR FAILURE TO STOP DUE TO BRAKES. MY CAR RAN A RED LIGHT AND HIT ANOTHER VEHICLE IN THE INTERSECTION. BOTH CARS WERE TOTALED AND REMOVED FROM THE SCENE BY A TOW TRUCK. I RECEIVED A NOTIFICATION IN THE MAIL IN APRIL 2019 3 MONTH AFTER MY ACCIDENT REGARDING THE RECALL ID #287614, I HAVE SINCE CONTACTED TOYOTA AND THE REFUSED TO COMPENSATE ME FOR MY LOSS. THEY HAVE TRIED TO RELOCATE MY CAR FOR INSPECTION BUT THE INSURANCE COMPANY WHO HAS POSSESSION OF MY CAR AFTER THE ACCIDENT, NO LONGER HAS IT. I HAVE NOT FULLY RECOVERED FROM THIS ACCIDENTLY FINICALLY AND I WAS LOOKING TO HAVE TOYOTA TO HELP ME COMPENSATE ME FOR MY LOSS. THE MONEY I DID GET FROM THE INSURANCE COMPANY WENT TOWARDS THE REMAINING BALANCE OF MY LOAN AND I WAS NOT ABLE TO USE IT TOWARDS ANOTHER VEHICLE. I WOULD LIKE TOYOTA TO TAKE SOME RESPONSIBILITY FOR THIS.
NHTSA complaint #11205232 — an unverified report by a vehicle owner.
RECALL 287614- MY CALL WAS INVOLVED IN AN ACCIDENT ON 1/10/2019. MY CAR RAN A RED LIGHT DUE TO FAILURE OF BRAKES AND STRUCK ANOTHER VEHICLE. BOTH CARS WERE TOTALED. I HAVE RECEIVED A NOTIFICATION IN THE MAIL IN 4/2019 3 MONTHS AFTER MY ACCIDENT I HAVE CONTACTED TOYOTA AND SINCE THEY ARE UNABLE TO LOCATE MY VEHICLE TO INSPECT IT, THEY REFUSED TO HELP COMPENSATE FOR MY LOSS. I WOULD LIKE TOYOTA TO TAKE SOME RESPONSIBILITY FOR THIS, MY INSURANCE COMPANY GAVE ME A PAYOUT THAT WENT DIRECTLY TOWARDS THE REMAINING BALANCE OF MY CAR AND I STILL HAVE TO PAY 2,900 AFTER. I STILL HAVE NOT FINANCIALLY RECOVERED FROM THIS ACCIDENT.*DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
NHTSA complaint #11205252 — an unverified report by a vehicle owner.
WHITE PAINT. THE PAINT STARTING FLAKING OFF IN LARGE SHEETS ON IT'S OWN, NO CONNECTION TO VEHICLE DAMAGE, WEATHER, ETC. PAINT IS NOW GONE FROM MY ENTIRE ROOF, HALF THE HOOD, MULTIPLE OTHER PLACES. CONTINUES CHIPPING AND FLAKING, CAR IS ONLY 8 YEARS OLD AND THIS IS AN OBVIOUS DEFECT. BEEN HAPPENING FOR OVER A YEAR, ABOUT 1/3 OF THE PAINT ON MY CAR IS NOW GONE. CAN PROVIDE LOTS OF PICTURES.
NHTSA complaint #11191194 — an unverified report by a vehicle owner.
I WAS DRIVING 65MPH ON THE FREEWAY SOUNDED LIKE PARTS OF THE ENGINE WERE FALLING OUT OF THE CAR. IMMEDIATELY EXITED THE FREEWAY. THE CAR DIED. MY SON AND I PUSHED THE SMOKING VEHICLE 200 FEET TO A APARTMENT COMPLEX ENTRANCE. THE VEHICLE THEN IGNITED IN FLAMES, AND I CALLED 911.
NHTSA complaint #11169875 — an unverified report by a vehicle owner.
THE PAINT IS PEELING OFF FROM ENTIRE ROOF AND OTHER PARTS OF THE CAR. IT STARTED WITH JUST A FEW SMALL SPOTS AND THEN QUICKLY PROGRESSED TO LARGE SHEETS OF PAINT FALLING OFF. I CONTACTED LOCAL BODY SHOP AND I WAS TOLD THAT IT WAS UNUSUAL PAINT PROBLEM AND, THEY SUGGESTED CONTACTING TOYOTA DEALER. SO I DID. TOYOTA SERVICE REP TOLD ME THAT THEY WERE VERY AWARE OF THE ISSUE WITH THE PAINT HOWEVER, SINCE THE CAR IS OUT OF WARRANTY, THEY SAID THAT THERE WAS NOTHING THEY COULD DO TO HELP. THEY GAVE ME PHONE NUMBER, 1-800-331-4331 AND SUGGESTED I CONTACT TOYOTA CUSTOMER SERVICE. SUSAN, TOYOTA SERVICE REPRESENTATIVE, VERY NICELY TOLD ME THAT SHE WAS NOT AWARE OF ANY PROBLEMS RELATED TO PAINT PEELING OFF. SHE LOGGED IN MY COMPLAINT, GAVE ME MY COMPLAINT NUMBER AND WISHED ME MERRY CHRISTMAS. THAT'S IT! WHAT?!?!?! THEY ARE NOT AWARE OF THE PROBLEM? INTERNET IS FULL OF PISSED OFF SCION AND TOYOTA OWNERS COMPLAINING ABOUT THE SAME ISSUE. LOCAL DEALERSHIPS ALSO KNOW ABOUT IT. MANY ALREADY REPORTED THE PROBLEM TO TOYOTA AND THEY ARE NOT AWARE OF THE PROBLEM? I DON'T BELIEVE IT FOR A SECOND. THEY SIMPLY IGNORE IT TILL SOMEBODY DOES SOMETHING ABOUT IT.
NHTSA complaint #11163044 — an unverified report by a vehicle owner.
TAKATA RECALL: VEHICLE WAS STATIONARY. BACK TRUNK FAILED TO OPEN. TRUNK DOOR SWITCH RELEASE BUTTON COVER W/ SCREWS ARE HANGING ALONG WITH WIRE. BUTTON IS STUCK.
NHTSA complaint #11162807 — an unverified report by a vehicle owner.