226 of the 1,291 complaints filed about the Scion XB are about the glass, mirrors and wipers — 18% of everything owners reported. The worst model year for it is 2006.
226
Complaints
18%
Share of all complaints
1
Crashes
2
Fires
VISIBILITY/WIPER
TAKATA RECALL: THE WINDSHIELD OFTER GETS HIT WITH ROCKS/PEBBLES AND CRACKS THE WINDSHIELD DUE TO THE FLATNESS AND ANGLE OF THE WINDOWS. WINDOW IS CONSTANTLY CRACKED.
NHTSA complaint #11162813 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 15V689000 (VISIBILITY). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOYOTA OF HOLLYWOOD FL AT (866) 332-6839 (1450 N STATE RD 7, HOLLYWOOD, FL 33021) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11052950 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 SCION XB. THE CONTACT STATED THAT THERE WAS A LARGE CRACK ON THE DRIVER SIDE OF THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE WINDSHIELD WOULD FRACTURE ENTIRELY CAUSING INJURIES OR A CRASH WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
NHTSA complaint #11047923 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2008 TOYOTA SCION XB. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT MENTIONED THAT THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 153,063.
NHTSA complaint #10808807 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
THE FRONT WINDSHIELD CRACKED SITTING IN THE DRIVEWAY WHILE THE VEHICLE WAS NOT BEING USED. NOTHING HIT IT OR HAPPENED TO THE CAR. IT WAS JUST SITTING IN MY DRIVEWAY FACING THE SUN. I HAD JUST BEEN IN THE VEHICLE 15 MINUTES EARLIER GETTING SOMETHING OUT OF IT AND THE WINDSHIELD WAS FINE. THE NEXT TIME I LOOKED AT IT A CRACK DEVELOPED AT THE TOP OF THE WINDSHIELD BEHIND THE REAR VIEW MIRROR THAT BRANCHED OUT INTO TWO HORIZONTAL LINES. LOOKING ONLINE THIS SEEMS TO BE A VERY COMMON PROBLEM WITH THIS YEAR SCION.
NHTSA complaint #10714415 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE 1ST THING I NOTICED AFTER STARTING MY CAR AFTER WORK WAS THE HEATER WAS BLOWING COLD AIR, EVEN AFTER 4 MILES ON THE ROAD (2 LANE ROAD - 40 MPG). ABOUT 4 MILES FURTHER ON (FREEWAY - 60+ MPH), I NOTICED A THIN GREY CLOUD BEHIND ME, BUT THE EVENING MISTS WERE EVIDENT, SO I WASN'T SURE AT FIRST IF IT WAS COMING FROM MY CAR. I CHECKED THE TEMPERATURE GAUGE WHICH SHOWED FLAT COLD - UNUSUAL! I CHECKED MY REARVIEW MIRROR AGAIN, MAYBE 200 YDS LATER, AND THERE WAS A PALER GREY CLOUD FOLLOWING ME. I CHECKED THE INSTRUMENT PANEL AGAIN AND THERE WERE NO WARNING LIGHTS SHOWING. ABOUT 200-500 YARDS FARTHER, THE VSC LIGHT CAME ON, THE TRACTION CONTROL LIGHT CAME ON AND ANOTHER LIGHT THAT IS NOT SHOWN IN THE OWNER'S MANUAL STARTED BLINKING: THE SYMBOL WAS A CAR WITH A RECYCLE ARROW INSIDE THE BODY. I TOOK IT TO MEAN THAT THE CONTROLS WERE ACKNOWLEDGING THE HEATER WASN'T WORKING (THE SYMBOL IS THE SAME AS "AIR INTAKE SELECTOR" ON THE HEATER/AIR CONDITIONER CONTROLS). I FELT THAT I STILL HAD GOOD CONTROL OVER THE STEERING; IT WAS A CLEAR EVENING AND THE ROAD WAS DRY, SO I FELT I COULD GET HOME SAFELY (2 MILES). THE CAR WAS RUNNING QUITE ROUGH WHEN I GOT HOME AND THERE WAS WHAT SEEMED TO BE STEAM COMING FROM THE FRONT QUADRANT ON THE PASSENGER SIDE. THE DEALER SAYS THE WATER PUMP FAILED, CAUSING THE ENGINE TO OVERHEAT, SO NOW THE ENGINE NEEDS TO BE REPLACED ($6800). WHY DID THE WARNING LIGHTS AND TEMPERATURE GAUGE NOT LET ME KNOW THE ENGINE WAS OVERHEATING????? OR WHY DID THE WATER PUMP SUDDENLY FAIL?? NO WARNING LIGHTS TO INDICATE FAILURE OF A CRITICAL PART!!!!!??!. (CAR HAS BEEN REGULARLY MAINTAINED, ALL RECOMMENDED SERVICE PERFORMED BY CERTIFIED MECHANICS). NO SIGN THAT THE WATER PUMP WAS LEAKING PRIOR TO THIS INCIDENT.
NHTSA complaint #10693440 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD
OUT OF NO WHERE; NO TREES, NO TRUCKS IN FRONT OF ME OR ANY OTHER VEHICLES, ON A CLEAR DAY, MY WINDSHIELD MADE A LOUD POP NOISE AND IT CRACKED FROM THE TOP PASSENGER SIDE EDGE TO THE CENTER OF THE WINDSHIELD. IT SLOWLY CREEPED ACROSS TO THE MID-LINE OF VISIBILITY ON THE DRIVER SIDE OVER THE NEXT 24 HRS. -- I WAS SURPRISED TO LEARN THIS IS A COMMON ISSUE WITH THIS YEAR AND MODEL!
NHTSA complaint #10690754 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MASTER WINDOW SWITCH CAUGHT ON FIRE, AND UNIT AND PLASTIC WAS MELTED. HAD TO REPLACE, ONLY TO FIND OUT THIS PART WAS RECALLED FOR THE SAME MODEL NUMBER AND YEAR AS MINE, BUT MY VIN DID NOT MATCH UP. YOU MAY NEED TO INVESTIGATE FURTHER. SAME ISSUES THE RECALL DESCRIBED, AND MAY BE MORE LIKE ME OUT THERE. NHTSA CAMPAIGN ID NUMBER: 12V491000 NHTSA ACTION NUMBER: PE12002 COMPONENT: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.
NHTSA complaint #10650440 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD
TOYOTA SETTLED A CLASS ACTION LAWSUIT FOR 2006 SCION XB WINDSHIELDS, BUT WON'T ADDRESS OTHER YEARS. THE WINDSHIELDS ARE DEFECTIVE AND BREAK. HERE ARE MY 2008 SCION XB WINDSHIELD PROBLEMS FOR THE RECORD. IN 09/2010 WITH 20,000 MILES, MY 1ST WINDSHIELD CRACKED AND HAD TO BE REPLACED. IN 05/2013 WITH 32,715 MILES, MY 2ND WINDSHIELD CRACKED AND HAD TO BE REPLACED. THIS MAKES MY 3RD WINDSHIELD. BOTH TIMES A LONG ODD "L" SHAPED CRACK, COVERED A LARGE PORTION OF THE WINDSHIELD. THIS MADE VISIBILITY AND DRIVING IMPOSSIBLE AND UNSAFE.
NHTSA complaint #10537985 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2008 TOYOTA SCION XB. THE CONTACT STATED THAT WHILE REVERSING, FLAMES WERE SEEN FROM THE DRIVER'S SIDE WINDOW SWITCH. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10533925 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD
WHEN THE CAR HAD ABOUT 37,000 MILES I STARTED HEARING A RATTLE COMING FROM THE BACK OF THE CAR. THE CAR NOW HAS 50,000 + MILES AND I HEAR THE RATTLE ALL THE TIME. I SEARCHED EVERY ONLINE FORUM REGARDING RATTLES COMING FROM THE BUMPER WITH NO FINDINGS. IN CONVERSATION WITH A TOYOTA SERVICE REP, HE TOLD BE IT COULD BE THE ROOF BRACE AT THE B PILLAR. I FURTHER INVESTIGATED THE PROBLEM ON LINE AND SAW SEVERAL REPORTS WHERE THE 2008 THROUGH 2009 DOES HAVE A PROBLEM WITH THE LEFT SIDE ROOF BRACE AT THE B PILLAR NOT BEING WELDED TO THE FRAME. I REMOVED ENOUGH INTERIOR PARTS TO CONFIRM THE ROOF BRACE IS NOT WELDED TO THE STRUCTURE ON THE LEFT SIDE. IS SEEMS THE ROOF SUPPORT NOT BEING WELDED WOULD WEAKEN THE CRASH RESISTANCE IN A SIDE IMPACT. I ALSO NOTED SEVERAL COMPLAINT OF STRESS CRACKED WINDSHIELDS WHICH MAY BE RELATED TO A LOOSE B PILLAR ROOF BRACE.
NHTSA complaint #10498204 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2008 TOYOTA SCION XB. CONSUMER WRITES IN REGARDS TO VEHICLE WINDOW MALFUNCTION. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER, TO HAVE THE RECALL ISSUE ADDRESSED. THE TECHNICIAN STATED THERE WAS NOTHING WRONG WITH THE MASTER WINDOW SWITCH, BUT THE WINDOW MOTOR IN THE PASSENGER SIDE DOOR WAS WORN AND NEEDED TO BE REPLACED, AT A COST OF $ 502.03. THE CONSUMER STATED THE SWITCH MALFUNCTIONED MONTHS BEFORE THE RECALL. THE MASTER SWITCH IN THE DRIVER'S DOOR PANEL FOR THE PASSENGER WINDOW WOULD STICK IN EITHER THE FULL UP OR FULL DOWN POSITION AND HE COULD HEAR THE ELECTRIC WINDOW MOTOR CONTINUE TO RUN WHEN THE SWITCH WAS RELEASED.
NHTSA complaint #10491081 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD
HAD VEHICLE FOR A YEAR WHEN MY WINDSHIELD CRACKED FOR THE FIRST TIME. A YEAR LATER ANOTHER CRACK APPEARED. I DID RESEARCH AND IT SEEMS LIKE THIS MODEL IN PARTICULAR HAD WINDSHIELD PROBLEMS AND CONTINUOUSLY CRACKED EASILY. I BELIEVE THIS IS A HUGE SAFETY ISSUE AS IT AFFECTS VISIBILITY TREMENDOUSLY AND CONTINUES TO BE AN ONGOING OCCURRENCE. AS MOST WARRANTY HAVE EXPIRED BY NOW, A RECALL ON THESE WINDSHIELD SHOULD BE IN PROCESSED.
NHTSA complaint #10471410 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
HAD VEHICLE FOR A YEAR WHEN MY WINDSHIELD CRACKED FOR THE FIRST TIME. A YEAR LATER ANOTHER CRACK APPEARED. I DID RESEARCH AND IT SEEMS LIKE THIS MODEL IN PARTICULAR HAD WINDSHIELD PROBLEMS AND CONTINUOUSLY CRACKED EASILY. I BELIEVE THIS IS A HUGE SAFETY ISSUE AS IT AFFECTS VISIBILITY TREMENDOUSLY AND CONTINUES TO BE AN ONGOING OCCURRENCE. AS MOST WARRANTY HAVE EXPIRED BY NOW, A RECALL ON THESE WINDSHIELD SHOULD BE IN PROCESSED.
NHTSA complaint #10471410 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2008 TOYOTA SCION XB. THE CONTACT STATED HE NOTICED THERE WAS A FRACTURE ON THE DRIVER SIDE WINDSHIELD. THERE WAS NO EVIDENCE OF IMPACT ON THE GLASS. THE DEALER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED AND INSTRUCTED HIM TO MAKE A COMPLAINT WITH NHTSA. THE FAILURE AND CURRENT MILEAGES WERE 22,000. UPDATED 7/13/12*LJ UPDATED 07/17/12
NHTSA complaint #10462130 — an unverified report by a vehicle owner.
VISIBILITY
WHEELS: PREMATURE TIRE WEAR (PRIOR TO TIRE MILEAGE WARRANTY) ALONG WITH UNEXPLAINABLE WARPING OF THE RIMS. TIRE BLOW OUT AND/OR HANDLING/STEERING ISSUES CAN CAUSE ACCIDENTS AND SAFETY HAZARDS, THEREBY PUTTING AN OWNER INTO A PHYSICAL DAMAGE SITUATION, AS WELL AS BY STANDERS. WIPERS: REAR WIPER FLUID DOES NOT SPRAY, STRAIGHT STREAM DOWN THE CENTER OF REAR WINDOW; WIPER BLADE DOESN'T CONTACT 'STRAIGHT' REAR WINDOW THEREBY DECREASING VISIBILITY WHICH IN TURNS INITIATES AND INTENSIFIES SAFETY/ACCIDENT HAZARDS, NOT TO MENTION DEFEATS THE NEED/USEFULNESS OF THE REARVIEW MIRROR. FRONT WINDSHIELD: THE 'STRAIGHT' UP AND DOWN FORM CAUSES IT TO BE A CATCH ALL RATHER THAN AN AERODYNAMIC DEFLECTOR, ALLOWING THE WINDSHIELD TO BECOME A PHYSICAL HAZARD, WHEN AN OBJECT HITS IT WITH PENETRATING FORCE. THE SECONDARY ISSUE IS NUMEROUS WINDSHIELD REPLACEMENTS, WHICH MOST INSURANCE COMPANIES DO NOT COVER THEREBY CAUSING RECURRING, AND TREMENDOUS, FINANCIAL HARDSHIP ON AN OWNER. REAR TAILGATE HATCH: BREAKS AND HANGS BY WIRING HARNESS ALONE, MAKING THE TAILGATE/REAR HATCH VIRTUALLY INACCESSIBLE AND UNUSABLE. THIS THEN BECOMES A NUISANCE FACTOR AS WELL AS A SAFETY HAZARD WHEN AN OWNER WOULD NEED TO ACCESS AND REMOVE THE SPARE TIRE. SINCE LICENSE PLATE ILLUMINATION IS REQUIRED BY LAW, A BROKEN HATCH HANDLE CLEARLY PUTS AN OWNER IN VIOLATION OF THIS LAW, THEREBY CAUSING LEGAL IMPLICATIONS AND EXCESS COST FACTORS WHEN HE OR SHE RECEIVES A TICKET FOR A NON-OPERATIONS TAG LIGHT.
NHTSA complaint #10447519 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD
PROBLEM #1: FRONT WINDSHIELD CRACKED. I REPLACED THE WINDSHIELD AND IT CRACKED AGAIN ON THE REPLACEMENT. A SMALL PEBBLE HIT THE WINDSHIELD WHILE DRIVING ON THE FREEWAY THAT CAUSED IT TO CRACK. PROBLEM #2: REAR HATCH HANDLE BROKE WHEN IT WAS USED. I OPENED THE REAR HATCH HANDLE AND THE PLASTIC PIECE BROKE OFF IN THE PROCESS ALMOST INJURING MY HAND. I CONTACTED SCION ABOUT THE SITUATION THEY THAT THEY WERE AWARE OF. THEY REQUIRED ME TO RECEIVE AN ASSESSMENT FROM THE DEALER. I DROVE TO MY NEAREST DEALER AND THEY DID NOT REQUIRE AN ASSESSMENT BECAUSE THEY SAID THE PROBLEM WAS ALREADY KNOWN. I CONTACTED SCION AGAIN AND THEY GET BACK TO ME FOR A SOLUTION. THE SOLUTION WAS FOR ME TO REPLACE THE REAR HANDLE WITH A HIGH PRICE AMOUNT. THE REAR HANDLE EXPENSIVE SHOULD HAVE BEEN TAKEN CARE OF ON SCION'S END, ESPECIALLY WHEN A NEAR INJURY COULD HAVE TAKE PLACE. I RECEIVED CASE NUMBER FOR MY RECORDS.
NHTSA complaint #10442221 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BY 2011, BOTH BACK WINDOWS INOPERABLE (MOTOR BURNED OUT DUE TO ELECTRICAL ISSUES) AND I AM HAVING ISSUES WITH THE AIR CONDITIONING AND ELECTRICAL DASH DISPLAY. THE DEALER (AVENUES TOYOTA IN JACKSONVILLE, FL) SAID THERE ARE NO RECALLS AND INSTRUCTED ME TO CALL TOYOTA DIRECTLY ABOUT THE PROBLEM. THE DEALER WANTS TO CHARGE ME $500 EACH TO REPLACE THE MOTOR IN BOTH BACK WINDOWS AND CLAIMS THERE ARE NO ISSUES THAT THEY ARE AWARE OF AT THIS TIME. I FOUND NUMEROUS CLAIMS ON THE INTERNET TO SUBSTANTIATE THAT THIS IS NOT AN ISOLATED CASE AND THE ELECTRICAL ISSUES EXTEND THROUGHOUT THE TOYOTA LINE DURING THE TIME THE VEHICLE WAS MANUFACTURED.
NHTSA complaint #10424571 — an unverified report by a vehicle owner.
VISIBILITY
FRONT WINDSHIELD DEVELOPED AN 'L' SHAPED CRACK FROM THE TOP CENTER OF THE WINDSHIELD BEHIND THE REARVIEW MIRROR EXTENDING TO THE PASSENGER SIDE. AT FIRST I THOUGHT SOMETHING HIT IT ON MY WAY HOME AND FOR SOME REASON I DIDN'T NOTICE... WHEN I INSPECTED IT, THERE WAS NO SIGN OF ANYTHING HITTING IT, NO DING NO ANYTHING, IT SEEMED TO JUST APPEAR OVERNIGHT. I TOOK IT TO THE DEALER ONLY TO BE TOLD THAT I HAD GONE OVER THE 36000 MILE BUMPER TO BUMPER WARRANTY BY A COUPLE HUNDRED MILES. I LOVE MY CAR, BUT THE MORE I READ THE MORE DISCOURAGED I GET. IT SEEMS IF I PAY TO REPLACE THE WINDSHIELD, IT WILL ONLY BREAK AGAIN. IF I DON'T HAVE IT REPLACED, I COULD BE DECAPITATED OR CRUSHED IN AN ACCIDENT. FOR ONLY HAVING 36700 MILES THAT SHOULDN'T HAVE HAPPENED UNPROVOKED.
NHTSA complaint #10422525 — an unverified report by a vehicle owner.
VISIBILITY
2005 SCION XB WINDSHIELD. ROCK CHIPS TURN INTO HUGE CRACKS! I HAVE NEVER HAD A VEHICLE WINDSHIELD DO THIS. WHAT WOULD THE POINT BE IN REPLACING IT?! ARE THERE ANY RECALLS FOR THESE WINDSHIELDS?
NHTSA complaint #10406261 — an unverified report by a vehicle owner.