Owners have filed 94 complaints
about the 2013 Subaru Forester with NHTSA between 2012 and 2025.
The largest single group is the engine & cooling.
Across this model's run it ranks 18 of 29 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 16
Against the median year of the Subaru Forester. 50 means typical for this
model; 100 means roughly double.
Severity — 100
31.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 74
43% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2013 compares with every other Subaru Forester
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
45.8%
1,000 – 9,999 miles
710.1%
10,000 – 24,999 miles
1420.3%
25,000 – 49,999 miles
1014.5%
50,000 – 74,999 miles
1521.7%
75,000 – 99,999 miles
45.8%
100,000 – 149,999 miles
1217.4%
150,000+ miles
34.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2012peak 9Dec 2025
Recalls on the 2013 Subaru Forester
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
22V838000
SEAT BELTS
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles. The front seat belt assembly force-limiter may not operate correctly in the event of a crash.
Risk: The seat belt assembly may not properly restrain an occupant during a crash, increasing the risk of injury.
20V001000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
20V002000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
20V003000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
19V297000
ELECTRICAL SYSTEM:IGNITION:SWITCH
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
Risk: The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
19V007000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
19V009000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
19V008000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2024546499,490 units in Canada
Label
Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. Subaru has corrected the compliance label for all new vehicles.
Recall 2019191100 units in Canada
Electrical
Issue: A problem with certain replacement ignition switches may allow the key turn out of the “ON” position while driving. This could cause the engine to turn off suddenly. It could also cause the airbag system not to work properly in a crash. Note: This is a voluntary service campaign that is not being conducted under the requirements of the Motor Vehicle Safety Act. This problem only affects certain parts used for replacement of original parts. Safety Risk: A sudden loss of engine power could increase the risk of a crash. An airbag system that does not work properly in a crash could cause an increased risk of injuries. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to inspect the ignition switch, and replace it as necessary.
Recall 2019013102,110 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: Owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag inflator replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 201649215,378 units in Canada
Electrical
On certain turbocharged vehicles, the relay which controls the secondary air injection pump may have been manufactured incorrectly. As a result, the relay may allow the pump to operate continuously. If this condition were to occur, the pump may overheat and melt, causing burning smell or smoke and possibly resulting in a fire. This could increase the risk of injury and/or damage to property. Correction: Dealers will install a revised relay.
Recall 201458633,000 units in Canada
Brakes
On certain vehicles, the center and rear brake lines may become perforated due to corrosion. This would cause a leak in the brake system potentially increasing stopping distances, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect vehicles and either apply an anti-corrosion coating to the 4-way joint connector and brake lines, or replace them as necessary. Note: This recall supersedes recall 2013092 and 2014223. Vehicles that were inspected and/or repaired under the previous recall will require re-inspection and/or repair.
Recall 2014223105,649 units in Canada
Brakes
On certain vehicles, the center and rear brake lines may become perforated due to corrosion. This would cause a leak in the brake system potentially increasing stopping distances, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect vehicles and either apply an anti-corrosion coating to the lines, or replace them as necessary. Note: This recall supersedes recall 2013092. Vehicles that were inspected and/or repaired under the previous recall will require re-inspection and/or repair.
Reports where the owner recorded a crash, a fire, an injury or a death.
Springwater, NYCrash1 injured
AIR BAGS
I had a family member driving an 2013 Subaru Forester all-wheel drive with a manual transition. The car had crash and rolled. The car at the most rolled twice and none of the air bags never deployed. I have photos of the accident and of the vehicle at the towed yard and its clear as day that the air bags are still rolled up.
NHTSA complaint #11707393 — an unverified report by a vehicle owner.
at 66,000 milesEureka Springs, ARCrash1 injured
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owned a 2013 Subaru Forester. The contact stated that while idled in reverse with the brake pedal depressed, the vehicle accelerated in reverse on its own, colliding with a deck, after which the vehicle shifted into drive and continued to accelerate on its own, colliding with a brick wall, only then coming to a complete stop after colliding with a tree. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was not filed, and injuries were reported. The contact reported an injury to her left eye but did not seek treatment. The manufacturer was notified of the failure, a case was opened, and a technician was sent to inspect the vehicle. The failure mileage was 66,000.
NHTSA complaint #11591102 — an unverified report by a vehicle owner.
at 140,000 milesEdmonds, WACrash
POWER TRAIN
The contact owns a 2013 Subaru Forester. The contact stated that while coasting downhill into his carport to park his vehicle, the vehicle independently accelerated forward and crashed his camper. The vehicle became wedged underneath the camper and all four legs of the camper to fold. The airbags did not deploy upon impact. The contact was not injured and a police report was not filed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 140,000.
NHTSA complaint #11491653 — an unverified report by a vehicle owner.
at 140,000 milesEdmonds, WACrash
AIR BAGS
The contact owns a 2013 Subaru Forester. The contact stated that while coasting downhill into his carport to park his vehicle, the vehicle independently accelerated forward and crashed his camper. The vehicle became wedged underneath the camper and all four legs of the camper to fold. The airbags did not deploy upon impact. The contact was not injured and a police report was not filed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 140,000.
NHTSA complaint #11491653 — an unverified report by a vehicle owner.
at 60,698 milesWenatchee, WACrash1 injured
AIR BAGS
The contact owned a 2013 Subaru Forester. The contact stated while driving at 58 mph, another vehicle behind the contact rear-ended their vehicle which caused the vehicle to spun out of control and hit a concrete barrier between highways twice causing damages to the front and rear of the vehicle. The side air bags did deploy but the front driver side air bag did not deploy. The contact stated at the time of impact the contact was thrown backward in their seat which their seat belt did not hold the contact in place which caused the contact to move around in the vehicle in the midst of the crash. The contact sustain injuries such as a fractured right thumb, neck strain, lumps on the top and side of the head, bruises along their body where medical treatment was needed at a hospital via ambulance. A police report was filed. The vehicle was towed to a tow yard where it was later deemed as a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximate 60,698.
NHTSA complaint #11430758 — an unverified report by a vehicle owner.
at 60,000 milesLOS Gatos, CACrash1 injured
VEHICLE SPEED CONTROL
ON 4/3/21 AT APPROXIMATELY 1:30 PM, THE 2013 SUBARU FORRESTER WAS SLOWLY BACKED OUT OF THE GARAGE, GEAR WAS IN REVERSE, FOOT ON ACCELERATOR WITH SPEED OF <1 MPH; JUST ENOUGH MOMENTUM TO GET CAR OUT OF GARAGE, DOWN DRIVEWAY AND ONTO THE STREET. WHILE STILL IN REVERSE, THE CAR WAS POSITIONED ONTO THE STREET TO DRIVE FORWARD IN AN EASTWARD DIRECTION. BEFORE THE GEARSHIFT COULD BE MOVED FROM REVERSE TO DRIVE (FOOT WAS NOT ON ACCELERATOR AT THE TIME), THE CAR UNEXPECTEDLY SURGED BACKWARDS ACROSS THE STREET WENT UP AN EMBANKMENT CUTTING INTO NEIGHBOR'S YARD AND HIT A PARKED CAR IN THE NEIGHBOR'S DRIVEWAY AND STOPPED. THE FLOORMAT ON DRIVER'S SIDE LAY FLUSH/FLAT AGAINST THE FLOOR, THERE WAS NO OBSTRUCTION BY THE FLOORMAT OR ANY OBJECT TO THE GAS OR BRAKE PEDAL. DRIVER HAD SEATBELT ON AND SUSTAINED MINOR INJURIES (BUMP ON HEAD AND ELBOW, ABRASION FROM SEATBELT, AND BACK PAIN) DUE TO HITTING PARKED CAR. SUBARU HAD TO BE TOWED ON A FLATBED TRUCK. IT LOOKED LIKE THE AXEL WAS BROKEN, RIGHT FRONT TIRE AND LEFT REAR TIRE WERE MISALIGNED, AND DAMAGE TO REAR BUMPER. SEE PHOTOS
NHTSA complaint #11407528 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Springwater, NYCrash1 injured
AIR BAGS
I had a family member driving an 2013 Subaru Forester all-wheel drive with a manual transition. The car had crash and rolled. The car at the most rolled twice and none of the air bags never deployed. I have photos of the accident and of the vehicle at the towed yard and its clear as day that the air bags are still rolled up.
NHTSA complaint #11707393 — an unverified report by a vehicle owner.
at 150,000 milesOrange, CT
ENGINE
The contact owns a 2013 Subaru Forester. While the contact's daughter was driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the contact was informed that the VIN was not covered for the repair under the recall. The failure mileage was approximately 150,000.
NHTSA complaint #11640728 — an unverified report by a vehicle owner.
Scarsdale, NY
STRUCTURE
See attached document for complaint.
NHTSA complaint #11610495 — an unverified report by a vehicle owner.
Scarsdale, NY
STRUCTURE:INTERIOR PANELS:SUN VISOR
See attached document for complaint.
NHTSA complaint #11610495 — an unverified report by a vehicle owner.
at 66,000 milesEureka Springs, ARCrash1 injured
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owned a 2013 Subaru Forester. The contact stated that while idled in reverse with the brake pedal depressed, the vehicle accelerated in reverse on its own, colliding with a deck, after which the vehicle shifted into drive and continued to accelerate on its own, colliding with a brick wall, only then coming to a complete stop after colliding with a tree. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was not filed, and injuries were reported. The contact reported an injury to her left eye but did not seek treatment. The manufacturer was notified of the failure, a case was opened, and a technician was sent to inspect the vehicle. The failure mileage was 66,000.
NHTSA complaint #11591102 — an unverified report by a vehicle owner.
Pittsburgh, PA
ENGINE
On 7/31/23 I was driving on the highway when I started to hear a knocking sound. I got off the highway and my car stalled at the light off the exit. I was able to restart it after three tries and get it about 50 ft to the shoulder. At that point there was smoke coming from under the hood. I called AAA and had it towed to a nearby garage. They told me it had to go to the dealer because it likely needed a new engine. They said that the oil had mixed with the antifreeze. The dealer stated it needed a new engine. It was a catastrophic engine failure. I never had any warning (no panel lights ever illuminated) of any issue with the oil or engine issues. I feel very lucky that I did not have an accident due to this sudden failure. The cost of the repairs is estimated between $9,000 and $15,000 on a vehicle that is supposed to last 250K. It currently has 98K miles on it. My biggest complaint is there was never any warning of this. I feel that is a failure of the electronic system that should have alerted me of engine issues and a defective engine. I also filed a complaint with Subaru but have not heard from them yet.
NHTSA complaint #11536643 — an unverified report by a vehicle owner.
Denver, CO
ENGINE
While driving, the engine suddenly went dead with no warning. No lights came on no over heating signal, no warnings. Just gone. I could have been killed in other circumstances. Fortunately, I was going down hill in the slow lane and was able to get at least partially off the road. Subaru said the engine had no oil! This should not be possible with no warning and the good care and maintenance I have given the car. I just learned that Subaru settled a class action law suit for this exact problem. This is extremely dangerous and very common. Yet, Subaru did not let me know and will not do anything about it. How many others are in danger?
NHTSA complaint #11531559 — an unverified report by a vehicle owner.
New Caney, TX
ENGINE
I was driving on the highway and the oil light came on as well as a ticking noise and vibration throughout the car. The engine shut off and now will not start. There is plenty of oil, gas, and the battery is charged. The engine turns when I turn the key but won't actually start and run. Makes a loud squeek as it trys.
NHTSA complaint #11529096 — an unverified report by a vehicle owner.
Coloma, MI
ENGINE
When the clutch is depressed the engine kills without indication anything is happening. All the dash lights come on and the power steering goes out. It has been happening repeatedly since last June. More frequently over time. If it happens on an off ramp or at an intersection the engine will not start for up to 5 minutes creating a safety hazard.
NHTSA complaint #11519432 — an unverified report by a vehicle owner.
Coloma, MI
SERVICE BRAKES
When the clutch is depressed the engine kills without indication anything is happening. All the dash lights come on and the power steering goes out. It has been happening repeatedly since last June. More frequently over time. If it happens on an off ramp or at an intersection the engine will not start for up to 5 minutes creating a safety hazard.
NHTSA complaint #11519432 — an unverified report by a vehicle owner.
Madison, WI
SERVICE BRAKES
My 2013 Subaru Forester had some noise (grinding) from the rear passenger side brake pad. I set up an appointment to have it inspected later that week. I then used my car to run an errand several days later. I was driving on the highway and found I had no brakes (brake pedal went to the floor). I was able to get to a parking lot and stop the car. When I exited the vehicle, I went to the right (passenger side) rear wheel and noticed brake fluid was on the pavement. This is concerning as the brake system should have redundancy (front brakes still work if the rear does not or vice versa). I had no brake pressure. I was told by the Subaru dealer that the brake pad had broken and fallen out, and in so doing the piston "went too far out" and brake fluid leaked as a result. This to me should not have eliminated all braking power for the vehicle. I was lucky to have been able to stop and get to a parking lot safely.
NHTSA complaint #11496800 — an unverified report by a vehicle owner.
Jenks, OK
ENGINE
My car is consuming oil.
NHTSA complaint #11493348 — an unverified report by a vehicle owner.
at 70,000 milesNottingham, MD
EXTERIOR LIGHTING:HEADLIGHTS:BULBS
The contact owns a 2013 Subaru Forester. The contact stated that while driving at various speeds, the headlights and taillights became inoperable. The vehicle was taken to an independent mechanic who changed the taillight light bulbs approximately 10 times. The headlight light bulbs were replaced 4 times. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no additional assistance was provided. The failure mileage was approximately 70,000. The VIN was not available.
NHTSA complaint #11492886 — an unverified report by a vehicle owner.
at 70,000 milesNottingham, MD
EXTERIOR LIGHTING:TAIL LIGHTS:BULBS
The contact owns a 2013 Subaru Forester. The contact stated that while driving at various speeds, the headlights and taillights became inoperable. The vehicle was taken to an independent mechanic who changed the taillight light bulbs approximately 10 times. The headlight light bulbs were replaced 4 times. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no additional assistance was provided. The failure mileage was approximately 70,000. The VIN was not available.
NHTSA complaint #11492886 — an unverified report by a vehicle owner.
at 140,000 milesEdmonds, WACrash
POWER TRAIN
The contact owns a 2013 Subaru Forester. The contact stated that while coasting downhill into his carport to park his vehicle, the vehicle independently accelerated forward and crashed his camper. The vehicle became wedged underneath the camper and all four legs of the camper to fold. The airbags did not deploy upon impact. The contact was not injured and a police report was not filed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 140,000.
NHTSA complaint #11491653 — an unverified report by a vehicle owner.
at 140,000 milesEdmonds, WACrash
AIR BAGS
The contact owns a 2013 Subaru Forester. The contact stated that while coasting downhill into his carport to park his vehicle, the vehicle independently accelerated forward and crashed his camper. The vehicle became wedged underneath the camper and all four legs of the camper to fold. The airbags did not deploy upon impact. The contact was not injured and a police report was not filed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 140,000.
NHTSA complaint #11491653 — an unverified report by a vehicle owner.
at 60,698 milesWenatchee, WACrash1 injured
AIR BAGS
The contact owned a 2013 Subaru Forester. The contact stated while driving at 58 mph, another vehicle behind the contact rear-ended their vehicle which caused the vehicle to spun out of control and hit a concrete barrier between highways twice causing damages to the front and rear of the vehicle. The side air bags did deploy but the front driver side air bag did not deploy. The contact stated at the time of impact the contact was thrown backward in their seat which their seat belt did not hold the contact in place which caused the contact to move around in the vehicle in the midst of the crash. The contact sustain injuries such as a fractured right thumb, neck strain, lumps on the top and side of the head, bruises along their body where medical treatment was needed at a hospital via ambulance. A police report was filed. The vehicle was towed to a tow yard where it was later deemed as a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximate 60,698.
NHTSA complaint #11430758 — an unverified report by a vehicle owner.
at 124,150 milesLeague City, TX
UNKNOWN OR OTHER
I UNDERSTAND THAT THERE WAS A RECALL FOR THIS VEHICLE THAT CLAIMS TO BE REPAIRED- THE IGNITION TURNING OFF WHILE DRIVING. THIS HAPPENED A FEW MINUTES AGO WHILE DRIVING 65+ ON THE FREEWAY AND WE WERE ALMOST HIT BY AN 18 WHEELER BECAUSE OF IT. ZERO POWER WHATSOEVER. I WAS ABLE TO PUT IT IN NEUTRAL AND TURN THE KEY A FEW TIMES AND RESTART IT. AFTERWARDS, THE CHECK ENGINE, STABILITY CONTROL, TIRE PRESSURE, SEATBELT LIGHTS ARE ALL ON, CRUISE CONTROL IS FLASHING (I DON'T USE CRUISE). I DON'T KNOW HOW THE INCLUDED PICTURE HELPS. I FEEL LIKE THIS ISSUE WAS EITHER ABSOLUTELY NOT ADDRESSED, OR IF IT WAS, THE REPAIR HAS DEFINITELY FAILED. EITHER WAY, I NEED TO KNOW WHAT I SHOULD DO BECAUSE THIS IS MY ONLY VEHICLE, MY KIDS HAVE TO RIDE IN IT AND I CAN'T TRUST IT NOT TO KILL EVERYONE NOW.
NHTSA complaint #11413533 — an unverified report by a vehicle owner.
at 124,150 milesLeague City, TX
ELECTRICAL SYSTEM
I UNDERSTAND THAT THERE WAS A RECALL FOR THIS VEHICLE THAT CLAIMS TO BE REPAIRED- THE IGNITION TURNING OFF WHILE DRIVING. THIS HAPPENED A FEW MINUTES AGO WHILE DRIVING 65+ ON THE FREEWAY AND WE WERE ALMOST HIT BY AN 18 WHEELER BECAUSE OF IT. ZERO POWER WHATSOEVER. I WAS ABLE TO PUT IT IN NEUTRAL AND TURN THE KEY A FEW TIMES AND RESTART IT. AFTERWARDS, THE CHECK ENGINE, STABILITY CONTROL, TIRE PRESSURE, SEATBELT LIGHTS ARE ALL ON, CRUISE CONTROL IS FLASHING (I DON'T USE CRUISE). I DON'T KNOW HOW THE INCLUDED PICTURE HELPS. I FEEL LIKE THIS ISSUE WAS EITHER ABSOLUTELY NOT ADDRESSED, OR IF IT WAS, THE REPAIR HAS DEFINITELY FAILED. EITHER WAY, I NEED TO KNOW WHAT I SHOULD DO BECAUSE THIS IS MY ONLY VEHICLE, MY KIDS HAVE TO RIDE IN IT AND I CAN'T TRUST IT NOT TO KILL EVERYONE NOW.
NHTSA complaint #11413533 — an unverified report by a vehicle owner.
at 60,000 milesLOS Gatos, CACrash1 injured
VEHICLE SPEED CONTROL
ON 4/3/21 AT APPROXIMATELY 1:30 PM, THE 2013 SUBARU FORRESTER WAS SLOWLY BACKED OUT OF THE GARAGE, GEAR WAS IN REVERSE, FOOT ON ACCELERATOR WITH SPEED OF <1 MPH; JUST ENOUGH MOMENTUM TO GET CAR OUT OF GARAGE, DOWN DRIVEWAY AND ONTO THE STREET. WHILE STILL IN REVERSE, THE CAR WAS POSITIONED ONTO THE STREET TO DRIVE FORWARD IN AN EASTWARD DIRECTION. BEFORE THE GEARSHIFT COULD BE MOVED FROM REVERSE TO DRIVE (FOOT WAS NOT ON ACCELERATOR AT THE TIME), THE CAR UNEXPECTEDLY SURGED BACKWARDS ACROSS THE STREET WENT UP AN EMBANKMENT CUTTING INTO NEIGHBOR'S YARD AND HIT A PARKED CAR IN THE NEIGHBOR'S DRIVEWAY AND STOPPED. THE FLOORMAT ON DRIVER'S SIDE LAY FLUSH/FLAT AGAINST THE FLOOR, THERE WAS NO OBSTRUCTION BY THE FLOORMAT OR ANY OBJECT TO THE GAS OR BRAKE PEDAL. DRIVER HAD SEATBELT ON AND SUSTAINED MINOR INJURIES (BUMP ON HEAD AND ELBOW, ABRASION FROM SEATBELT, AND BACK PAIN) DUE TO HITTING PARKED CAR. SUBARU HAD TO BE TOWED ON A FLATBED TRUCK. IT LOOKED LIKE THE AXEL WAS BROKEN, RIGHT FRONT TIRE AND LEFT REAR TIRE WERE MISALIGNED, AND DAMAGE TO REAR BUMPER. SEE PHOTOS
NHTSA complaint #11407528 — an unverified report by a vehicle owner.
at 120,000 milesBranchport, NY
ENGINE
EXCESSIVE OIL LEAKING FROM VALVE COVER SEALS AND CAM SHAFT SEALS. VEHICLE ONLY HAS 120K MILES. VEHICLE LEAKS APPROXIMATELY 2 QUART OF OIL EVERY 1000MILES. DEALER COST TO REPAIR IS OVER $2500. REPAIR CAN'T BE COMPLETED WITHOUT COMPLETELY REMOVING ENGINE FROM VEHICLE, AND EXTENSIVE TARE DOWN OF MOTOR. UNACCEPTABLE MECHANICAL FAILURE FOR A REGULARLY DEALER MAINTAINED VEHICLE OF THIS AGE,
NHTSA complaint #11395083 — an unverified report by a vehicle owner.
at 56,000 milesAustintown, OH
POWER TRAIN
THIS IS A FOLLOW UP TO COMPLAINT NUMBER 11387558. I TOOK MY CAR TO THE DEALERSHIP FOR THE REPLACEMENT OF THE TORQUE CONVERTER..THE CAR WAS GETTING WORSE WITH SHAKING, SHUDDERING AND STALLING. THEY REPLACED THE TORQUE CONVERTER AND CHARGED ME $1,029.25. THE SERVICE ADVISOR TOLD ME SUBARU HAS HAD TROUBLE WITH THEIR 2010-2013 MODELS ESPECIALLY THE OUTBACKS. HE SAID THIS IS A FIRST WITH THE FORESTER I HAVE AND HE HAS BEEN THERE FOR 9 YEARS. HE ADVISED ME TO CONTACT SUBARU AND SEE IF THEY WOULD HELP ME OUT. I CALLED AND THEY WOULD NOT REIMBURSE ME FOR THE TOTAL COST OF THE REPLACEMENT. THEY ONLY OFFERED A PARTIAL "GOODWILL REIMBURSEMENT" OF 350.00 SINCE THE CAR WAS OUT OF WARRANTY. IT IS OBVIOUS THAT THIS PART IS DEFECTIVE SINCE I ONLY HAVE 56,000 MILES ON THE CAR. THEY NEED TO RECALL THEIR CARS THAT HAVE THIS DEFECTIVE TORQUE CONVERTER IN THEM. THEY ARE LIABLE WARRANTY OR NO WARRANTY. I WAS VERY FORTUNATE THAT I DID NOT GET INTO AN ACCIDENT.
NHTSA complaint #11388454 — an unverified report by a vehicle owner.
at 56,000 milesAustintown, OH
POWER TRAIN
THE CAR ENGINE WANTS TO STALL OUT WHEN CHANGING FROM REVERSE TO DRIVE WHILE PULLING ONTO THE STREET. IT USUALLY DOES THIS WITHIN THE FIRST 10 MINUTES OF DRIVING. IT ALSO WANTS TO STALL OUT WHEN I COME TO A COMPLETE STOP-IT WILL SHUDDER AND SHAKE AND CATCH ITSELF AT TIMES BUT IT USUALLY STALLS OUT. IT WILL STALL OUT IN TRAFFIC WHEN I AM STOPPING AT A LIGHT. I HAVE TO RESTART THE CAR AND CONTINUE. I TOOK THE CAR TO THE DEALERSHIP AND THEY STATED THE TORQUE CONVERTER NEEDS REPLACED FOR 1200.00.
NHTSA complaint #11387558 — an unverified report by a vehicle owner.
at 36,816 milesDenver, CO
UNKNOWN OR OTHER
MY FORESTER WILL NOT RELEASE THE KEYS FROM THE IGNITION, EVEN WHEN I AM VERY CAREFUL TO PUT IT IN PARK. I UNDERSTAND THAT THIS IS A WELL KNOWN PROBLEM, AS THEY HAVE A TSB 16-112-18R ABOUT IT. WHEN I CONTACTED SUBARU OF AMERICA, THEY REFUSED TO COVER THE COST OF THE REPAIR DUE TO THE FACT THAT THE CAR IS A 2013 MODEL, EVEN THOUGH IT ONLY HAS 36,000 MILES ON IT. THEY INSTEAD PROVIDED A COUPON FOR $250 TOWARD THE REPAIR. I CLEARLY CANNOT GO ANYWHERE WITH THE CAR IN THIS CONDITION, AS IT REQUIRES LEAVING THE CAR UNLOCKED WITH THE KEYS IN THE IGNITION. THIS HAPPENED WHEN I PULLED INTO MY GARAGE LAST EVENING. I FEEL VERY FORTUNATE THAT I WAS NOT IN A LOCATION WHERE I HAD TO LEAVE THE CAR.
NHTSA complaint #11363575 — an unverified report by a vehicle owner.
Freehold, NY
UNKNOWN OR OTHER
EXCESSIVE OIL COMSUMTION - STARTED BEFORE 100,000 AROUND 2016- HAS GOTTEN WORSE - BURN A QUART AND A HALF IN 1100 MILES.... HAD OIL CONSUMPTION TEST BEFORE WARRENTY RAN OUT AND WAS TOLD ITS FINE. EXCELLENT MAINTAINANCE ON CAR - OIL CONSUMPTION RUINED CATALYTIC CONVERTOR BY 150,000 - HAD TO REPLACE/ KEEP CALLING SUBARU 800 NUMBER TOLD THAT THIS IS NORMAL FOR WEAR AND TEAR ON CAR
NHTSA complaint #11342060 — an unverified report by a vehicle owner.