1,265 of the
8,703 complaints filed about the Subaru Forester
are about the glass, mirrors and wipers —
15% of everything owners reported.
The worst model year for it is 2019.
1,265
Complaints
15%
Share of all complaints
1
Crashes
0
Fires
Windows, Mirrors & Wipers complaints by model year
I closed the driver's door, and the rear windshield shattered and collapsed into the vehicle. No known defects were known prior to the incident. Animals or contents in the rear compartment could have been cut by the shattered glass. The vehicle is only 4 months old. The rear windshield will be replaced by an independent glass company. We live in a very rural area, and park well away from the road. There were no storms since the previous use of the vehicle. Thus, no damage prior to the glass shattering.
NHTSA complaint #11757019 — an unverified report by a vehicle owner.
Two occurences of rear hatch window shattering spontaneously while vehicle was parked, powered off. No symptoms, warning lamps, or messages were present. First incident, six months after production/purchase, factory-installed window shattered spontaneously while owner was seated in the car, parked, and engine turned off. Second incident, two months later, OEE replacement window shattered while vehicle was parked, powered off, unattended. Currently having third window installed by dealer and submitting report to Subaru of America.
NHTSA complaint #11754644 — an unverified report by a vehicle owner.
In early April 2026 I after washing the auto I noticed a chip in the windshield on the passenger side. I was shocked-normally if the windshield is hit hard enough to chip the drive notices it-I am the only drive and I was totally unaware of any such strike (auto had about 2000 miles on it). Then, May 30th as I exited a highway midway up the ramp going ~40-45 mph behind another auto going the same slow speed with 1-1.5 car length between us, something struck my windshield and immediately the strike had clearly broken the windshield just below the driver's direct line of sight and put a thorough 'star' the size of a nickel coin. There did not appear to be any debris on the road nor off or out of the auto in front of me. (There was not a vehicle ahead of that auto that would have generated this strike.) I feel I may be unsafe in this auto if its windshield cannot hold up under minor strikes such as this. When I called the auto repair center recommended by my automobile dealer they told me they’d already had 14 Subaru windshields call to schedule repairs this week (it was only Tuesday. This is a modest sized single location windshield repair shop).
NHTSA complaint #11742094 — an unverified report by a vehicle owner.
I was working on fitting a cargo box on the crossbars the dealer had recently installed and noticed a milky white discoloration and moisture in the front driver's corner of the moonroof. I arranged for an appointment at the dealer who confirmed the glass had delaminated. They happened to have a replacement in stock and replaced it under warranty.
NHTSA complaint #11740854 — an unverified report by a vehicle owner.
On the first day of receiving the car the windshield looked clear by day but it had little specks and lines like dust when driven at dusk and night of the first day it was driven. I brought it back to the dealer, they replaced it with a new one, and the problem persists. A clear windshield is much safer than one with specks.
NHTSA complaint #11735070 — an unverified report by a vehicle owner.
The air conditioning system of my 2017 Subaru Forrester suddenly went out without warning. I noticed a defect when the A/C started buzzing with a high pitched sound and blowing semi-warm air instead of cool. I took my auto to a car repair shop. He provided this diagnostic analysis: Normal coolant level in the system. Performed Leak Detection Test- no detectable leak found at this time. A/C system pressures are too high on both pressure ports. A/C compressor has an internal noise. System is clogged. Ventilation interior cabin filter inspected and given a check at 24, 027 miles. Inspected , removed and replaced engine and cabin air filters at 41,600 miles. Inspected and removed and replaced engine and cabin air filters at 56,375. There are no other A/C related inspection or maintenance requirements to be accomplished (reference Subaru Forrester Maintenance/ Automation Subaru Arapahoe.My vehicle currently has 64,695 miles. My mechanic is currently working up an estimate for the A/C condenser, clutch, pump replacement... essentially the entire system. I consider this a latent defect and wish to be compensated for the repairs. Due to the weather, I wish to have the repairs accomplished and then be reimbursed. I have read articles on line stating this defect has become commonplace for 2017 and 2018 Subaru Forresters. This should be a recall item.
NHTSA complaint #11731154 — an unverified report by a vehicle owner.
The air conditioning system of my 2017 Subaru Forrester suddenly went out without warning. I noticed a defect when the A/C started buzzing with a high pitched sound and blowing semi-warm air instead of cool. I took my auto to a car repair shop. He provided this diagnostic analysis: Normal coolant level in the system. Performed Leak Detection Test- no detectable leak found at this time. A/C system pressures are too high on both pressure ports. A/C compressor has an internal noise. System is clogged. Ventilation interior cabin filter inspected and given a check at 24, 027 miles. Inspected , removed and replaced engine and cabin air filters at 41,600 miles. Inspected and removed and replaced engine and cabin air filters at 56,375. There are no other A/C related inspection or maintenance requirements to be accomplished (reference Subaru Forrester Maintenance/ Automation Subaru Arapahoe.My vehicle currently has 64,695 miles. My mechanic is currently working up an estimate for the A/C condenser, clutch, pump replacement... essentially the entire system. I consider this a latent defect and wish to be compensated for the repairs. Due to the weather, I wish to have the repairs accomplished and then be reimbursed. I have read articles on line stating this defect has become commonplace for 2017 and 2018 Subaru Forresters. This should be a recall item.
NHTSA complaint #11731154 — an unverified report by a vehicle owner.
On March 12, 2026, my 2025 Subaru Forester Hybrid, owned for less than 1 month at the time and purchased on 2/14/2026, sustained a star chip to the windshield during normal driving conditions. While the physical damage itself was minor, the vehicle is equipped with Subaru EyeSight, a camera-based advanced driver assistance system (ADAS) that relies on precise optical clarity through the windshield. I'm now required to have the windshield replaced, because the manufacturer and dealer requires it. According to both Subaru and the vehicle’s owner’s manual (page 15), windshield replacement must be performed using OEM (Original Equipment Manufacturer) glass to ensure proper calibration and safe operation of the EyeSight system. My insurance provider is attempting to authorize the use of aftermarket (non-OEM) windshield glass despite this. This presents a serious safety concern. The EyeSight system controls or assists with critical safety functions including pre-collision braking, adaptive cruise control, and lane keep assist. Aftermarket glass can introduce optical distortion or variation that can interfere with camera calibration and system performance. Using non-OEM glass in a vehicle designed around camera-based safety systems creates a risk that these features may not function as intended, potentially increasing the likelihood of a crash. This directly impacts federally recognized vehicle safety systems. There appears to be a gap between manufacturer safety requirements and insurance replacement practices. Consumers are being placed in a position where cost-saving measures may override safety-critical specifications. I'm requesting that NHTSA open a formal safety investigation into the use of non-OEM (aftermarket) windshields in vehicles equipped with camera-based ADAS systems. I further request that NHTSA establish clear regulatory guidance or requirements ensuring that windshield replacements follow manufacturer specifications, including the use of OEM glass.
NHTSA complaint #11725755 — an unverified report by a vehicle owner.
Windshield crack started under windshield wiper and then within 12 hours spread from center of car to the passenger side. Took it to dealer then said there was an impact spot under the wipers. Based on other automobiles I have owned this should not have happened.
NHTSA complaint #11717495 — an unverified report by a vehicle owner.
I was driving along and noticed my windshield was cracked on the passenger side. The crack is vertical from the bottom of the windshield to about halfway up. It was fine the day before. No rocks, etc struck my windshield. I understand that Subaru has had issues with windshields cracking for no reason.
NHTSA complaint #11715806 — an unverified report by a vehicle owner.
I am submitting this complaint to report a potential safety defect with the windshield glass on my 2025 Subaru Forester. Since purchasing the vehicle in May 2025, I have experienced repeated windshield damage that seems excessive and abnormal for a new vehicle. Within the first two months of ownership, the windshield developed a rock chip. Approximately three months later, I experienced another rock chip that spread into a larger crack when I attempted to have it professionally repaired. Then, approximately two months after that, the windshield developed a large crack that is not repairable and requires full replacement. In total, my windshield has failed three times in less than one year of ownership under normal driving conditions. I have never experienced this frequency or severity of windshield damage with the cars I have owned in the past. This pattern suggests that the windshield glass may be unusually fragile or improperly designed for normal road conditions. The windshield is a critical safety component that supports the vehicle’s structural integrity and ensures proper airbag deployment. Repeated cracking raises serious concerns about occupant safety, visibility while driving, and the vehicle’s crashworthiness. I believe this may indicate a manufacturing or design defect in the windshield glass used in the 2025 Subaru Forester and warrants investigation before more drivers are affected.
NHTSA complaint #11714743 — an unverified report by a vehicle owner.
I was driving to work in the morning and was going down a slow side street when I heard a soft noise behind me. When I looked in my rearview I noticed that my back window was cracked all over it though nothing had hit it or fallen in it. The glass then completely fell out.
NHTSA complaint #11711104 — an unverified report by a vehicle owner.
The contact owns a 2025 Subaru Forester. The contact stated that upon inspection, it was discovered that there were several dings and cracks on the front windshield of the vehicle. The contact stated that no objects had struck the windshield, and that the vehicle was mostly parked inside the garage. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not yet contacted. The failure mileage was approximately 4,000.
NHTSA complaint #11686819 — an unverified report by a vehicle owner.
Driving at night , headlights low beam were weak and did not project far enough for me to see objects, the headlights cut off with complete darkness above a certain height I feel the car is unsafe to drive at night in low light situations , also raining conditions make the weak headlights worse
NHTSA complaint #11685556 — an unverified report by a vehicle owner.
A minor rock chip 4 weeks ago resulted in a cracked windshield with spider legs extending from the center point. My insurance carrier (USAA), two glass shops, and the Subaru service center said I should replace the windshield because the crack could extend at any moment without notice. They advised that this could compromise our safety due to obscured vision and the EyeSight system malfunctioning. Subaru parts, and the Subaru Customer Advocate departments, however advise that this part is back-ordered and there is no firm date when it will be available. It could be 6-8 weeks, or an undetermined time frame. I know that windshields are in fact available for I confirmed with Subaru dealers that this model Forester is continued to be produced on the assembly line in Gunma, Japan. All of the new vehicles have of course a windshield. The Subaru Customer Advocate department has refused to find out how to get a windshield shipped from the assembly plant to my dealer. This puts my wife and myself in continuous potential danger should the crack expand/shatter at any time.
NHTSA complaint #11683016 — an unverified report by a vehicle owner.
The contact owns a 2025 Subaru Forester. The contact stated that while driving approximately 30 MPH, the driver's side mirror vibrated abnormally. The failure caused the reflection in the mirror to become distorted. The contact stated that while driving faster than 40 MPH, the vibration of the mirror increased. The contact stated that the Blind Spot warning operated as needed; however, the distortion of the mirror caused visual eye strain while looking into the mirror. The contact had taken the vehicle to a local dealer three times, and the mirror was replaced on the first visit. The vehicle was repaired; however, the vibration reoccurred and was more pronounced. The contact stated that after the last visit to the dealer, a technician wedged two pieces of rubber into the mirror. The vehicle was not repaired, and the failure reoccurred. The manufacturer was informed of the failure and advised the contact that there would be no further action taken. The failure mileage was approximately 4,000.
NHTSA complaint #11681931 — an unverified report by a vehicle owner.