FaultScore

2019 Subaru Impreza window and wiper problems

60 of the 224 complaints about the 2019 Subaru Impreza are about the glass, mirrors and wipers — 27% of everything reported for this model year. Half of the failures with a mileage on record happened before 10,300 miles.

C

60

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Visibility/Wiper 55 91.7%
Windshield 5 8.3%

Windows, Mirrors & Wipers across every Subaru Impreza year

1993 17 7.0%
2002 17 7.0%
2008 27 11.2%
2017 26 10.7%
2018 39 16.1%
2019 60 24.8%
2020 56 23.1%

What owners said

Filed with NHTSA, in their own words.

Berlin Heights, OH

VISIBILITY/WIPER

I was under the vehicle changing the oil and heard a loud bang. I investigated the sound and didn't notice anything. After completion of the oil change I got into the driver seat and noticed my rear view mirror was hanging by the wires. It had come loose from the windshield taking a big chunk of glass out of the windshield. It left a gash approximately almost 3/4 of an inch deep by 1.5 inches long by about 3/4 of an inch wide. This seriously degrades the strength and puts any occupants at risk. The windshield can not be repaired and will have to be replaced. Cost of replacement is approximately $413.58.

NHTSA complaint #11627043 — an unverified report by a vehicle owner.

at 52,000 miles Newton, NJ

VISIBILITY:WINDSHIELD

The contact owns a 2019 Subaru Impreza. The contact stated upon entering the vehicle in the morning, she noticed that the windshield was cracked. Upon inspecting the vehicle, the contact became aware that the windshield had cracked without impact. The dealer was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 52,000.

NHTSA complaint #11592996 — an unverified report by a vehicle owner.

Port St Lucie, FL

VISIBILITY/WIPER

Recall still has no fix over a year later

NHTSA complaint #11551750 — an unverified report by a vehicle owner.

Yonkers, NY

VISIBILITY/WIPER

This is my first car and im completely disappointed I purchased it bc of safety. My car battery keeps dying I purchased my car in 2019 and since then i have changed it 4 times. I keep taking it to the dealer and telling them is a parasitic drainage and nothing yet. On top of that the recall for the headlights over a year and nothing. Im never buying a subaru again!

NHTSA complaint #11548106 — an unverified report by a vehicle owner.

Columbia, MD

VISIBILITY/WIPER

While driving on Sept 11 on I95 a pebble flew up off the roadway and hit my windshield on the left hand side (driver's side) and it immediately began to crack horizontally and went to the middle of the car. If the car is outside in sun/heat the windshield keeps cracking further across the windshield and is now reaching the passenger side of the car. This is a real safety issue. Called glass repair company and the first appointment they could provide was not until Sept 19th.

NHTSA complaint #11544917 — an unverified report by a vehicle owner.

St Charles, MN

VISIBILITY/WIPER

Windshield cowl continues to buckle from Windshield causing a gap where water can get to engine compartment. Have had it replaced twice now with no resolution. Being that I live in a state with very cold winters if water gets under the gap and then freezes it could potentially Crack Windshield. This needs to be addressed.

NHTSA complaint #11539726 — an unverified report by a vehicle owner.

Carrboro, NC

VISIBILITY/WIPER

A spontaneous crack appeared in the windshield running from the bottom left, near the deicer, into the middle (when looking at the car from the outside). No accident was involved; it just appeared in the morning. Subaru is saying this isn't covered under warranty. There was a class action lawsuit for similar problems in other models manufactured in the same year, but it was settled with only Outback and Legacys included: https://www.windshields.settlementclass.com/

NHTSA complaint #11518055 — an unverified report by a vehicle owner.

Jackson, MS

VISIBILITY/WIPER

Frequent windshield cracking which obscures visibility. Third time windshield has cracked and needs to be replaced. It has been chipped and repaired twice as well.

NHTSA complaint #11511758 — an unverified report by a vehicle owner.

Harrisburg, PA

VISIBILITY/WIPER

The windshield on this vehicle is defective. Over time for no reason scratches have appeared. Additionally now chips have occurred for no apparent reason. I have gently used an ice scraper as needed after defrosting the windshield enough to make it practical, however, my scraper is in excellent condition and was not misused. This should not cause a windshield to break down. There are also waves in the windshield that make for an uneven appearance in spots.

NHTSA complaint #11496929 — an unverified report by a vehicle owner.

Spring, TX

VISIBILITY/WIPER

I was driving at 50 mph, suddenly heard a noise coming from the windshield and saw a big crack on passenger side of the windshield. The crack grew very fast, crossing about 75 of the windshield. The two parts of the glass on the side of the crack became separated. The visibility through the windshield was impaired by the crack. This is the second time it happens to the Subaru windshield in a short time. The first time I replaced it by the original Subaru windshield and it cracked again.

NHTSA complaint #11482706 — an unverified report by a vehicle owner.

Belvidere, IL

VISIBILITY/WIPER

Windshield cracked while parked

NHTSA complaint #11478673 — an unverified report by a vehicle owner.

Zebulon, NC

VISIBILITY/WIPER

A pebble hit my windshield and now there's a crack from the bottom all the way to the other side

NHTSA complaint #11472981 — an unverified report by a vehicle owner.

Perth Amboy, NJ

VISIBILITY/WIPER

While stopped at a light. My windshield cracked from the bottom to middle of the glass. No point of entry

NHTSA complaint #11471046 — an unverified report by a vehicle owner.

Pottstown, PA

VISIBILITY/WIPER

One morning when I got in my car the windshield had a large crack. Driver side about half way down the crack is from left to right around 12-14”. There is no apparent reason I can see for the crack. I had not driven the car for 2 days prior to the crack appearing.

NHTSA complaint #11455798 — an unverified report by a vehicle owner.

Asheville, NC

VISIBILITY/WIPER

The windshield cracked spontaneously. There are no signs of chips or any cracks indicating something hit it. The weather was chilly but not freezing and the vehicle was parked and unoccupied. The crack starts at the top and curves/snakes down the middle

NHTSA complaint #11452363 — an unverified report by a vehicle owner.

Vacaville, CA

VISIBILITY/WIPER

Front windshield spontaneously cracked running from bottom edge of windshield vertically up window for approx 10”

NHTSA complaint #11447476 — an unverified report by a vehicle owner.

Astoria, NY

VISIBILITY/WIPER

I have a 2019 Subaru Impreza and my windshield cracked for the second time in two years. I was driving and heard a loud pop and the windshield cracked from the top about a foot down. Nothing hit the windshield. The first time this happened, the car was sitting in the driveway. I have an appointment with the dealer tomorrow. I verified that this is happening to others and that there is a class action lawsuit against Subaru for cracked windshields: https://www.torquenews.com/1084/new-ruling-subaru-cracked-windshield-lawsuit-now-adds-25m-cars My make and model is included.

NHTSA complaint #11446182 — an unverified report by a vehicle owner.

Chesterfield, NJ

VISIBILITY/WIPER

WINDSHEILD CRACKED FOR NO REASON. Noticed crack after car sat in driveway all day.

NHTSA complaint #11444239 — an unverified report by a vehicle owner.

Spring, TX

VISIBILITY/WIPER

The car windshield cracked while driving without any apparent reason. It is a large horizontal crack on the driver's side which affects visibility.

NHTSA complaint #11438040 — an unverified report by a vehicle owner.

Walnut Creek, CA

VISIBILITY/WIPER

The windshield cowl separates at the bottom of the windshield for reasons such as heat. The separation grows over time and has the potential to detach on the highway partially or entirely. If detached partially, obstructs vision and scares. If entirely, could impact following vehicle. This problem is reproduced and confirmed by both my dealership and multiple independent online sources. Look for "windshield cowl seperation" topics for 17+ imprezas and 18+ crosstreks. This issue became apparent within the first year of ownership, was serviced at the dealership by replacing the part under warranty, and now has occurred once more in my second year of ownership. Attached photograph shows the beginning of separation (not the wiper). This can grow in size very quick. Noted additional details are dated for last occurrence, however as stated 1 more occurrence has occurred 1 year ago at approx 5,000 miles.

NHTSA complaint #11436526 — an unverified report by a vehicle owner.

Montgomery, AL

VISIBILITY/WIPER

The windshield of the care cracked without damage. I was sitting with the car in park and just watched it crack. It started from the edge near the seal, and is ~8 inches long. There was no previous damage and nothing hit the window when it happen. There is no chip or area where damage occurred, it just simple cracked for no reason.

NHTSA complaint #11435525 — an unverified report by a vehicle owner.

Greeneville, TN

VISIBILITY/WIPER

Windshield spontaneously cracked while parked .

NHTSA complaint #11425205 — an unverified report by a vehicle owner.

Vancouver, WA

VISIBILITY/WIPER

The windshield spontaneously cracked. It began on the lower passenger side and ended in about the center of the windshield. The car was parked in a residential driveway at the time, and suffered no impact.

NHTSA complaint #11424285 — an unverified report by a vehicle owner.

Elkton, MD

VISIBILITY/WIPER

My windshield was broken one morning from edge of passenger side all the way through to the driver side deep enough to put my fingernail in when I came outside, no incidents or impact. Subaru dealership fails to replace it or acknowledge the issue.

NHTSA complaint #11422212 — an unverified report by a vehicle owner.

at 27,000 miles Lowell, IN

VISIBILITY/WIPER

2019 SUBARU IMPREZA. CRACKED WINDSHIELD & DRIVE TRAIN HAD TO BE REPLACE BEFORE 30K MILES

NHTSA complaint #11416655 — an unverified report by a vehicle owner.

at 25,000 miles SAN Jose, CA

VISIBILITY:WINDSHIELD

TL* THE CONTACT OWNS A 2019 SUBARU IMPREZA. THE CONTACT STATED WHILE DRIVING 65 MPH, A ROCK STRUCK AND CRACKED THE DRIVER'S SIDE WINDSHIELD. THE CONTACT STATED THAT THE CRACK HAD EXPANDED ACROSS THE WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO CAPITOL SUBARU SERVICE CENTER (920 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 723-1200) WHO INSPECTED AND THEN REPAIRED THE VEHICLE. THE CONTACT STATED THAT A MONTH LATER THE WINDSHIELD WAS CRACKED AGAIN. THE VEHICLE WAS REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

NHTSA complaint #11415042 — an unverified report by a vehicle owner.

at 33,000 miles Hayden, AL

VISIBILITY/WIPER

FIRST TIME I CAME OUT AND WINDSHIELD WAS JUST CRACKED NOTHING AROUND IT ABOUT 15 IN LONG AFTER REPLACING WINDSHILD I WAS DRIVING DOWN ROAD AND THE THE WINDSHIELD THEN CRACKED OUT OF NOWHERE NOTHING HIT IT NO HARD BUMPS THIS MAKE THE 2ND WINDSHIELD IN 3 MTHS

NHTSA complaint #11408384 — an unverified report by a vehicle owner.

at 34,000 miles Prescott, WI

VISIBILITY/WIPER

MY WINDSHIELD MADE A POP SOUND AND CRACKED. THERE WAS NOW ONE ELSE ON THE ROAD AND NOTHING HIT THE WINDSHIELD.

NHTSA complaint #11407005 — an unverified report by a vehicle owner.

at 105,579 miles Lake Elsinore, CA

VISIBILITY/WIPER

WINDSHIELD CRACKED FOR A THIRD TIME IN 2 YEARS. WINDSHIELD IS AN OEM SUBARU CARLEX WINDSHIELD. VEHICLE WAS ON THE FREEWAY AND THE CRACK APPEARED WITH 15 INCHES IN SPAN.

NHTSA complaint #11405466 — an unverified report by a vehicle owner.

at 11,400 miles Suffern, NY

VISIBILITY/WIPER

FOUND WINDSHIELD RANDOMLY CRACKING IN A SINGLE LINE FROM TOP CENTER TOWARD THE MIDDLE AND THEN TOWARD THE LEFT (VIEW FROM INSIDE). CAR HAD BEEN STATIONARY.

NHTSA complaint #11402738 — an unverified report by a vehicle owner.

Other 2019 Subaru Impreza problems

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