236 of the
3,451 complaints filed about the Subaru Impreza
are about the electrical system —
7% of everything owners reported.
The worst model year for it is 2013.
The contact owns a 2019 Subaru Impreza. The contact stated that while driving approximately 30-40 MPH, the vehicle rolled to a stop and stalled in hot and cold temperatures. There were no warning lights illuminated. The vehicle was jump-started by Roadside Assistance. The contact purchased a trickle charger. The local dealer was contacted, and the vehicle was diagnosed, and determined that the battery needed to be replaced. The vehicle was repaired three times, but the failure recurred. The manufacturer was contacted, and a case was opened. The failure mileage was approximately 5,000.
NHTSA complaint #11747595 — an unverified report by a vehicle owner.
The electrical system failed and battery then exploded. The vehicle is behind held at a tow yard and has been inspected by allied insurance CPI of tower federal credit union. It is available to be inspected for the time being but will be scrapped soon. Both my safety and the safety of others was at risk- this occurred in a Wendy’s drive through near other vehicles, a building and of course people there in. There’s video footage of the incident taken by Wendy’s staff. The car stopped running as the fire caught- I ( the driver ) had to push the vehicle physically away from the building and cars and got away only one minute before it entirely exploded. Whether or not the problem has been confirmed or reproduced elsewhere is UNKNOWN. The fire was extinguished by firefighters and police did take a report as well. There was absolutely no warning that there was an issue prior - not even a hazard light- the only thing I noticed was my oil temp had begun to increase.
NHTSA complaint #11746233 — an unverified report by a vehicle owner.
Cabin blower fan stopped working. Faint burned plastic smell. Starting with the blower motor, I worked backwards. The Blower Motor Resistor showed significant wear, which I replaced. After checking or replacing all other components, I realized that it was likely the AC Control Unit. I took it out and the electrical issue is so bad that the plug has melted to the harness. I found plenty of online videos and forums which helped me diagnose the problem in my own car. This is a fire hazard, and considering how many other people have experienced this, I'm surprised there is no warning or a recall. There is already one other complaint in your database, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11745495 — an unverified report by a vehicle owner.
When attempting to start the vehicle, randomly, the key loses programming. This is the 2nd time where the keys lose programming and vehicle has to be towed at owners' expense and wait as long as 5 days for dealership to reprogram.
NHTSA complaint #11742641 — an unverified report by a vehicle owner.
The contact owns a 2019 Subaru Impreza. The contact stated while driving 5 MPH, while depressing the accelerator pedal the vehicle loss power. An independent mechanic was contacted. No warning light warning light illuminated. The vehicle was taken an independent mechanic where the diagnosed the coil pack was melted and needed to be replaced. The vehicle was then taken to a dealer where it was diagnosed the coil pack had a shortage. The contact mention this failure has occurred on several different occasions. The vehicle was repaired as the coil pack and wiring was replaced. The contact was relating to the recall to NHTSA Campaign Number: 21V264000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), however the VIN was not included in the recall. The manufacturer was notified of the failure, and they informed her because of the milage there was no recall. The approximate failure mileage was 145,866.
NHTSA complaint #11740850 — an unverified report by a vehicle owner.
2019 Subaru Impreza has experienced intermittent and now persistent failures involving the factory EyeSight driver assistance system. Prior to complete failure, the EyeSight system would randomly disable and re-enable while driving. Adaptive cruise control and related safety features became unreliable and would intermittently stop functioning. The issue worsened over time and eventually resulted in repeated “EyeSight Off” warnings and multiple system fault messages. Vehicle diagnostic scans showed repeated U1235 “Lost communication with EyeSight” faults across multiple modules, including ABS, steering, transmission, and instrument cluster systems. Additional communication and airbag indicator-related faults were also present. The windshield was recently replaced due to a crack located near the EyeSight camera area. Subaru service personnel stated that EyeSight systems are extremely sensitive to windshield specifications and calibration requirements, and that aftermarket windshields may prevent proper operation or calibration of the system. Subaru also indicated that EyeSight calibration equipment is highly specialized and expensive, and that repair costs may not be practical relative to the vehicle value. Despite attempts to reset the vehicle systems and inspect the issue, the EyeSight system continues to malfunction and remains disabled. Because EyeSight controls important driver assistance and collision-avoidance features including adaptive cruise control, forward collision warning, lane departure warning, and automatic emergency braking, this issue creates significant safety concerns. The intermittent nature of the failure, repeated communication faults, and inability to reliably restore system operation raise concerns regarding the long-term reliability and serviceability of Subaru EyeSight systems.
NHTSA complaint #11736402 — an unverified report by a vehicle owner.
I am filing a safety complaint regarding an Engine Control Module (ECM) failure in my 2017 Subaru Impreza and the handling of a prior recall repair. Dealership records show that a recall repair (WRE21 – ignition coil recall) was completed in June 2021. At that time, the dealership documented that the ECM calibration was up to date and functioning properly. However, I later experienced a check engine light and drivability concerns. Diagnostic records from February 2026 indicate: •Camshaft slow response codes •Persistent sensor issues •A technician recommendation to replace multiple components, including the ECM, stating that codes were “burned into the ECM” The dealership has since attempted to attribute the ECM failure to “engine sludge” and lack of maintenance. Concern with Dealership Explanation: This explanation is inconsistent and raises serious concerns: •Engine sludge is a mechanical lubrication issue and does not directly cause an ECM (electronic control module) to fail or become “burned.” •The ECM is an electronic unit, and failure typically results from electrical defects, internal faults, or manufacturing issues—not oil sludge. •The dealership has not provided technical evidence showing how sludge could damage or “burn” the ECM. •This appears to be an attempt to shift responsibility away from a potential defect or improperly completed recall repair. Safety Concern: The ECM is critical to safe vehicle operation. A failure can result in: •Engine malfunction or reduced power •Unpredictable vehicle behavior •Increased risk while driving If ECM failures are being misdiagnosed or incorrectly attributed to maintenance issues, this could allow serious safety defects to go unaddressed. Requested Action: I request that NHTSA: 1.Investigate whether ECM failures are being improperly attributed to maintenance issues such as engine sludge. 2.Review whether the recall repair (WRE21) was properly completed and whether it is related to thi
NHTSA complaint #11731598 — an unverified report by a vehicle owner.
My entire dash went out. Nothing worked. This car has only 3500 miles on it. I got danger signs and it said to stop driving the car. Danger. I also got messages in my e-mail I think from Starlink to stop driving the car and bring it in to service. It was dangerous. Service had it for two weeks. They didn't know what to do. They asked if I did something with wires. I'm a [XXX] woman and4'10". What a question. Then some guy at Subaru said "they'll probably have to put a whole new dash in. Days later I called again.Another guy said they had to call all over America to try and find the part. No one to my knowledge has inspected this. I am working with Subaru Customer Care. I don't want this car. I do not feel safe in it.For something so new these emergency problems should not be happening. I want a cash back or give me another car.They had it for two weeks and gave me no explanation what happened. It is not a safe car. I hope Customer Care will help me. Someone has to. I don't want this car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11727613 — an unverified report by a vehicle owner.
car just locking on its own as you're driving down the road cruise control light blinking on and off randomly had a brake light gets stuck when I got home and got other vehicle the other night it took you forever to get that off but I have received takata airbag recall notice do not drive and no one can be in the passenger seat also definitely progressed as time went on these unusual symptoms mostly computerized but have a hard time believing they're not related to the airbag recall yes it's available for inspection that's what I tried to do at not closest authorized dealership but they would not budge really on anything at all wouldn't have towed it then tow back wouldn't come pick it up exchange me a car then I would have means of transportation to pick it back up that makes the most sense but I can drive it is what they're telling me but there can be no passengers in the car they want me to bring it down there bottom line but it's nothing like the complimentary round trip towing or other transportation alternatives are available that is advertised on the do not drive paper I got in the mail and its not worth my time arguing with them I had an appointment scheduled on the 17th at 8:30 but that was me driving it down there maybe getting a loaner vehicle while I was there but there just didn't seem like there was no certainty on that but something's got to be straightened out here I can't have my children riding in this car or my wife she's pregnant and my grandmother has got to get to dialysis this week and here I'm stuck I'm trying to get this dealership to reason with me we never come to an appointment to be rescheduled because they don't want to work with me at all drive down there wait and bring it back is it should I contact another dealership right now I'm driving it sparingly to get groceries in a few things by myself but the more I looked into the situation and the bizarre computer errors any more details you need contact me sorry for the grammar errors
NHTSA complaint #11719677 — an unverified report by a vehicle owner.
I noticed that visibility at night was poor. I was pulled over by the police and give a warning that my headlight was out and told to get it fixed. I thought it may be as simple as a bulb but was told the entire left headlamp assembly had to be replaced at a cost of more than $2,000. Just days later my Dealership send me a service notice which also stated that the left headlamp should be inspected. This was after I had already had it replaced at a local garage. The dealership confirmed that their was a recall but when I tried to get reimbursed by Subaru thru the safety recall WRG-22/NHTSA 22V624000 they said my vin# was excluded from the recall!(?)
NHTSA complaint #11718214 — an unverified report by a vehicle owner.
Odometer Fraud. The contact recently purchased a 2009 Subaru Impreza. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 189,822. The contact stated that the vehicle experienced failures and was taken to AutoZone, where it was discovered that the mileage on the title of the vehicle was 202,000.
NHTSA complaint #11701746 — an unverified report by a vehicle owner.
My vehicle has repeatedly displayed a “low tire pressure” warning despite having been serviced twice for this issue. In addition, there is an open case with Subaru of America regarding ongoing performance concerns – fuel tank?! In addition, I have reported both verbally and in writing to the dealership that my car often loses power when driving uphill and, at times, runs unevenly or hesitantly—similar to an engine stutter or sputter. Most recently, multiple problems occurred simultaneously. The low tire pressure warning remained on, my cell phone was no longer recognized or paired with the vehicle and would not charge, part of the clock display stopped illuminating, and then the vehicle suddenly began to shake. Within seconds, all dashboard warning lights turned on and the engine shut off entirely. This happened so rapidly that I had no time to react. Fortunately, I had pulled over the car; otherwise, this incident could have resulted in a serious crash with me behind the wheel. Although no prior warning lights had appeared, I was later informed that the vehicle had a cracked ignition coil and a dead battery—despite the car having relatively low mileage and there being two recalls related to this issue. The new manager went above and beyond to assist me during this ordeal and I am beyond grateful for everything – Subaru of America is lucky to have him on staff!! However, as of today, I still have not received a clear explanation of what caused this failure or what risks may remain if I continue driving the vehicle. My understanding is that ignition coils should run for 80K - 100K. I am aware that others have experienced similar problems, and I request that this matter be thoroughly addressed before it results in a potentially preventable, yet serious accident.
NHTSA complaint #11700114 — an unverified report by a vehicle owner.
[XXX] 2017 Subaru Impreza VIN [XXX] Cruze control error. Will it make brake lights fail if not repaired? go look in your database and see if Impreza has more than normal rear end collisions? What else is on bus that might be damaged by spike? Braking? Antilock? Lights? Why is this NOT a recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11684276 — an unverified report by a vehicle owner.
The fan controls in the center of the dash failed. Fan speed 1&2 work, but 3&4 do not. After pulling the center dash controls out, I found that the plug connecting the fan speed controls to the wiring harness was burnt. This is a concern cause it could have burned other components or caused a fire.
NHTSA complaint #11682604 — an unverified report by a vehicle owner.
head on collision/hit the side of another car head, 2024 subaru impreza was smoking before vehicle stopped moving after impact (was slung in the opposite direction), not even five minutes after exiting vehicle it caught flames starting a the front of the engine that spread to the hood
NHTSA complaint #11666058 — an unverified report by a vehicle owner.
On [XXX], my 2022 Subaru Impreza caught fire in Lincolnwood, IL. My sister in-law and nephew escaped the vehicle just before it was consumed by the fire. The Lincolnwood Fire Department Fire Inspector said the fire was caused by a defected car battery. The car was declared a total loss. Subaru America only offered $2,000.00 credit towards the purchase of a new Subaru. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11665374 — an unverified report by a vehicle owner.
HVAC plug pigtail Blower motor resistor Heater control harness Is available for inspection HVAC electrical plugin was badly burned and melted causing risk of fire Summer months created dangerous interior temperatures Winter months & inclement weather created physical distress- & created dangerous vision restrictions/blockage because unable to use defroster Dangerous cab temperatures, limited or blocked vision through windshield created physical distress and distraction for me thus others and property were at elevated risk Yes confirmed by garage. No inspection performed. No warnings available. There are 2 separate incidents: July 2023/august 2023 September 2024/april 2025
NHTSA complaint #11661254 — an unverified report by a vehicle owner.
Description of the Problem: On or about [XXX], my 2019 Subaru Impreza experienced a sudden engine failure. The check engine light illuminated, and the engine shut off. Specifically, the check engine light came on approximately two minutes into the drive, and the engine shut off within 30 seconds of the light appearing. The vehicle was taken to Albany Subaru in Albany, CA, where a technician diagnosed the issue as a blown 15 amp ignition fuse and a damaged ignition coil (#4). Albany Subaru is recommending replacement of the spark plugs, coil packs, and the fuse. Albany Subaru has stated that "Subaru sent the recall out due to defective coil packs, and had the new updated coil packs installed. My tech is recommending to replace the coil packs due to the fuse blowing out and shorting out the current coil packs. The #4 coil was found damaged during the inspection." Connection to Recall: I am concerned that this current failure is related to the original defect addressed by Recall 21V264000. My vehicle had the recall service performed on November 14, 2019, to replace the ignition coils. It appears that the replacement coils, or an issue related to the recall repair, may have failed, leading to the blown fuse and further coil damage. I have asked the service technician at Albany Subaru to specifically determine if the current failure is in any way related to the original defect or the replacement parts installed under the recall. Safety Concern: This sudden engine failure poses a significant safety risk. A loss of engine power while driving can lead to a crash, especially at higher speeds or in traffic. In my experience owning many vehicles, I have never encountered issues with ignition coils, nor have I experienced this frequency of recalls. Vehicle Information: • Year: 2019 • Make: Subaru • Model: Impreza • VIN: [XXX] • Mileage: 59,784 miles Recall Information: • NHTSA Recall Number: 21V264000, Service date: Nov 14, 2019 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
NHTSA complaint #11655239 — an unverified report by a vehicle owner.
When I put my vehicle into park and try to remove the key, it becomes stuck in the vehicle every time due to a failing park position switch. This is a known issue to Subaru and should warrant a recall.
NHTSA complaint #11643755 — an unverified report by a vehicle owner.