510 of the
3,451 complaints filed about the Subaru Impreza
are about the airbag system —
15% of everything owners reported.
The worst model year for it is 2012.
car just locking on its own as you're driving down the road cruise control light blinking on and off randomly had a brake light gets stuck when I got home and got other vehicle the other night it took you forever to get that off but I have received takata airbag recall notice do not drive and no one can be in the passenger seat also definitely progressed as time went on these unusual symptoms mostly computerized but have a hard time believing they're not related to the airbag recall yes it's available for inspection that's what I tried to do at not closest authorized dealership but they would not budge really on anything at all wouldn't have towed it then tow back wouldn't come pick it up exchange me a car then I would have means of transportation to pick it back up that makes the most sense but I can drive it is what they're telling me but there can be no passengers in the car they want me to bring it down there bottom line but it's nothing like the complimentary round trip towing or other transportation alternatives are available that is advertised on the do not drive paper I got in the mail and its not worth my time arguing with them I had an appointment scheduled on the 17th at 8:30 but that was me driving it down there maybe getting a loaner vehicle while I was there but there just didn't seem like there was no certainty on that but something's got to be straightened out here I can't have my children riding in this car or my wife she's pregnant and my grandmother has got to get to dialysis this week and here I'm stuck I'm trying to get this dealership to reason with me we never come to an appointment to be rescheduled because they don't want to work with me at all drive down there wait and bring it back is it should I contact another dealership right now I'm driving it sparingly to get groceries in a few things by myself but the more I looked into the situation and the bizarre computer errors any more details you need contact me sorry for the grammar errors
NHTSA complaint #11719677 — an unverified report by a vehicle owner.
I got into an accident going 60 miles an hour I crash into a guardrail totaled the car but no airbags deployed I broke my wrist and dislocated my thumb
NHTSA complaint #11714764 — an unverified report by a vehicle owner.
Air bags did not go off after a car accident with a commercial box truck, car seems to be totaled. Insurance is going to inspect vehicle to confirm it being totaled. No warning lights were on at the time. Just passed inspection a month a month ago.
NHTSA complaint #11701791 — an unverified report by a vehicle owner.
1. Any and all airbags failed to deploy. The car is currently parked in my garage and is available for inspection. The insurance company has declared the car a "total loss," and would like to tow it away as soon as possible. 2. The driver had a concussion and whiplash after their forehead hit the steering wheel. 3. No safety inspector has inspected the car yet. The insurance appraiser has inspected the car for the insurance company. 4. There were no warnings or dashboard lights indicating that the airbag had a problem and would fail to fully deploy.
NHTSA complaint #11683244 — an unverified report by a vehicle owner.
My vehicle contains faulty airbags that can launch shrapnel at the passenger if it goes off, this is a common recall for many vehicles. This airbag system can put everyone in the car at risk if it ever triggers. Subaru has refused multiple times to fix this recall because the vehicle was originally Canadian and the VIN number is not in the US branches data base. Over the past 2 years I have made efforts to both Canadian and American corporate branches as well as multiple dealerships. At the end of the day the duty to transfer the VIN between databases falls on the dealers efforts to reach out and the corporate branches cooperation—neither of which are happening. The vehicle is fully and legally imported, registered in California, stock, and has passed smog very recently.
NHTSA complaint #11669766 — an unverified report by a vehicle owner.
The contact owned a 2017 Subaru Impreza. The contact stated that while driving 10 MPH, she crashed into the rear of another vehicle on the front passenger side of her vehicle. The contact mentioned that the seat belt did retract during the impact. No air bags deployed. The vehicle was towed to IAA by the insurance company. The insurance company inspected the vehicle and informed the contact that the air bags should have deployed. The vehicle was deemed a total loss. The contact stated that she sustained a neck and brain injury from the impact that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 69,000.
NHTSA complaint #11656333 — an unverified report by a vehicle owner.
The Airbag warning light has been lit within the dashboard. The front passenger seat airbag is faulty and is not able to correctly sense when a passenger is within the seat or not, which disables the airbags. This can be deadly to the passenger if in an accident. The issue seems to be in the ODS passenger seat mat that determines when the airbag is active or not. If moisture is able to get within the mat, then it can short the circuit and cause airbags to not deploy. My car was "supposed" to already been fixed with the issue in 2015 on the recall #WQT55, NHTSA Campaign 15V419000, but I don't believe the underlying issue was fixed correctly or the same part has failed again. Looking further into recalls, the exact same issue is happening again with Subarus with #WRA-24 and NHTSA campaign 24V227. The dealer has asked me to pay over $1700 on to replace this part. Subaru America should fully cover the cost of any Passenger ODS issue especially when there have already been two recalls with the exact same issue.
NHTSA complaint #11634194 — an unverified report by a vehicle owner.
The airbag indicator light on the driver’s dash is illuminated most times that I drive my car. The passenger airbag indicator shows that airbags are OFF, even when someone is seated in the passenger seat. This is a very serious safety concern. What if an accident occurred and the airbags don’t deploy? I’ve also read about a switch in the airbag assembly that could explode causing serious injury or death to the driver or passenger. The problem has not been confirmed or inspected but seems to be a problem with many Imprezas. It is the number 1 concern for 2013 Subaru Impreza owners.
NHTSA complaint #11625402 — an unverified report by a vehicle owner.
I have had this airbag recall repaired 8 years ago, yet the dealership (Autonation Subaru Arapahoe 9955 E Arapahoe Rd Centennial, CO 80112) REFUSES to submit the paperwork to complete the recall. I have contacted the dealership numerous times, I have had Subaru of America representatives come out to my house to verify this airbag recall has been completed, yet I cannot get the recall status of my vehicle to be updated to show that the recall has been completed.
NHTSA complaint #11622784 — an unverified report by a vehicle owner.
After driving for about an hour stopped a light and accelerated to proceed and drivers side air bag exploded. Subaru states it was my fault because “dirt” got in the system. Refused to cover replacement or rental car. Minor hand injury.
NHTSA complaint #11619259 — an unverified report by a vehicle owner.
The contact owned a 2021 Subaru Impreza. The contact stated that while stopped at a red light, another vehicle crashed into the rear of the vehicle. The force of the impact caused the contact to hit another vehicle which then caused that vehicle to also hit another vehicle; in total, four vehicles were involved in the accident. The contact's air bags did not deploy upon impact. The contact was taken to hospital via an ambulance where they were treated for a nasal fracture. The contact also suffered additional bruises to the face, both arms and right upper thigh. During a recent surgery for an appendix removal, the contact's surgeon discovered bruising on the contact's colon; likely caused by the accident. The driver that caused the collision claimed to have suffered from a seizure which caused the accident; that driver did not suffer any physical injuries. The whereabouts of the other two drivers involved in the accident were unknown. A police report was filed. The contact's vehicle was towed to an independent tow yard where it was deemed a total loss. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was unknown.
NHTSA complaint #11613846 — an unverified report by a vehicle owner.
The contact owns a 2012 Subaru Impreza. The contact stated that there was an abnormal whining sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to several independent mechanics and the contact was informed that there was a defective gasket on the transfer case and the transmission needed to be replaced. The transmission was replaced. The contact stated that while a relative was seated in the front passenger’s seat, the passenger’s side air bag warning light was illuminated. The vehicle was taken back to the independent mechanic where a code reader determined that there was a defect with the front passenger’s side air bag sensor. A dealer was notified of the failure and an appointment was made to have the vehicle serviced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 88,000.
NHTSA complaint #11613051 — an unverified report by a vehicle owner.
The front passenger airbag sensor is faulty. My understanding is that the airbag is set up to be deployed when someone who is at least 65lbs sits on the front seat. I am 85lbs so the sensor should always detect me but it doesn't; it only does so about 10% of the time. Sometimes it turns on and then goes off. In contrast, I always trigger the sensor in my husband's 2023 Subaru Crosstrek.
NHTSA complaint #11595611 — an unverified report by a vehicle owner.
Passenger Air-bag igniter's wiring shorted out releasing gas into car. The windows were up and the car was not running. I was sitting in passenger side went to light my cigarette and with no warning at all KABOOM!!! Car exploded catching my hair on fire as well as 2nd and 3rd degree burns on hands and 1st and 2nd degree burns on face. The explosion carried so much force that the doors and back hatch were dented outward making it impossible to shut and lock doors properly. Explosion was so loud the people inside the bar thought a bomb had gone off. This incident was not reproduced or confirmed by a dealer or insurance company due to the fact the car was stolen directly after incident due to the fact that the doors could not shut properly. Prior to this incident no warning lights had gone off to indicate a malfunction in the passenger airbag or the wiring. I guess I was at the wrong place at the wrong time.
NHTSA complaint #11585384 — an unverified report by a vehicle owner.
I was driving on the freeway and the all the airbags in my vehicle deployed, sides, front and under the steering wheel. I did not have an accident or hit anything in the road. The airbags blocked my view of the road, and the cabin filled with smoke. I was traveling at a freeway speed. I do not know if the issue has been reproduced. I have contacted my insurance company, and they are handling the claim. There was no prior indication of an issue and no dashboard lights indicated that there was an issue with any of the components of my car. There are no added components or modifications to my vehicle. I purchased the car new.
NHTSA complaint #11572344 — an unverified report by a vehicle owner.
I was involved in an auto accident 9/18/2023. An SUV ran a red light and struck my care on the drivers side. The SUV struck me going between 45 and 50 mph according to the police report. My car was pushed over 20 feet and struck a traffic sign in the center median. My car was equipped with side curtain airbags and they did not deploy. I struck my head on the drivers side window. The front airbags failed to deploy also.
NHTSA complaint #11571688 — an unverified report by a vehicle owner.
During humid days, when a passenger sits in the passenger seat for more than a minute, the airbags will turn off for both the driver and passenger seat. With some further research, this is a somewhat common problem with 2013 Subaru Imprezas. This is a massive safety risk.
NHTSA complaint #11539768 — an unverified report by a vehicle owner.
We bought our 2015 Subaru Impreza from a used car dealer (we are second owner) in February 2020 with 55K miles on it. On our test drive, we noticed the air bag said it was off even with a passenger in the car. We agreed to purchase the vehicle upon repair. It was repaired and the mechanic guaranteed his work, and we had no issues for a year. Then, we moved across the country and the sensor began to sometimes malfunction again. The Subaru dealership quoted something like $3k to fix it. In Googling the issue, I see Subaru has had this issue in previous models. Please open an investigation to see if the problem continues in more recent years.
NHTSA complaint #11527736 — an unverified report by a vehicle owner.
When the front passenger seat is damp, the passenger airbag light shows it is off, and the dash lights display an error light on the dashboard. The concern is that the passenger is not protected while the airbag is not on.
NHTSA complaint #11524253 — an unverified report by a vehicle owner.