206 of the
3,451 complaints filed about the Subaru Impreza
are about the lighting —
6% of everything owners reported.
The worst model year for it is 2018.
The contact owns a 2025 Subaru Impreza. The contact stated that while driving at nighttime, the headlights failed to provide adequate illumination of the roadway ahead, reducing the driver's ability to see the roadway. The vehicle was taken to the dealer, where the headlights were raised; however, the contact stated that the failure worsened while driving in foggy or rainy weather, requiring the driver to follow another vehicle to drive safely. The traction control warning light was illuminated, and the message that the Eyesight Driver Assist system was disabled was displayed. Additionally, the contact stated that the vehicle was sold brand new without a spare tire. The contact attempted to purchase a spare tire, but the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 75.
NHTSA complaint #11722414 — an unverified report by a vehicle owner.
I noticed that visibility at night was poor. I was pulled over by the police and give a warning that my headlight was out and told to get it fixed. I thought it may be as simple as a bulb but was told the entire left headlamp assembly had to be replaced at a cost of more than $2,000. Just days later my Dealership send me a service notice which also stated that the left headlamp should be inspected. This was after I had already had it replaced at a local garage. The dealership confirmed that their was a recall but when I tried to get reimbursed by Subaru thru the safety recall WRG-22/NHTSA 22V624000 they said my vin# was excluded from the recall!(?)
NHTSA complaint #11718214 — an unverified report by a vehicle owner.
I get ads for Sirius XM that occupy navigation while the vehicle is moving. The ad does not go away on its own, i have to manually dismiss the ad. I've owned the car for one year and i've gotten about 5 of these ads for SiriusXM. I even made a Sirius account and opted out of all in-vehicle messaging and continue to get the ad. It is always while im driving. Nobody can make it stop. I never used Sirius, never signed up for their service. It came with the car and the trial lapsed.
NHTSA complaint #11703356 — an unverified report by a vehicle owner.
Vehicle Fire Summary – Arvada, CO On [XXX] at approximately [XXX], the Arvada Fire Department responded to a report of a vehicle fire on [XXX] . The vehicle involved was a 2013 gray Subaru Impreza WRX. The driver reported noticing smoke coming from the engine compartment before pulling over to the shoulder. Within minutes, flames became visible. Fire crews arrived promptly and extinguished the fire. Both the driver and one passenger were able to evacuate the vehicle safely, and no injuries were reported. The vehicle sustained a total loss due to fire damage. Preliminary findings suggest a possible mechanical or electrical malfunction, though the exact cause remains under investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11684703 — an unverified report by a vehicle owner.
I attempted to get a safety recall (headlamp assembly defect) addressed at my local Subaru dealership. The vehicle is still under warranty, and I was told I may be able to get a loaner or rental. However, when I arrived, I was informed that the dealership only has 9 loaners and does not offer rental coverage at all, even for warranty customers. I had already spoken to someone about my need for a rental due to my class schedule and was led to believe this could be arranged. I drove down there, took time out of my day, and missed class — only to be turned away with no solution. Subaru’s recall notice acknowledges the increased risk of a crash due to poor visibility and glare. My vehicle remains unfixed and unsafe to drive, and I was left with no support despite my warranty and a safety recall. Subaru has not made it reasonably possible for me to address this recall. If an accident occurs while I wait for a proper resolution, I will hold them responsible. I am submitting this complaint to formally document my experience and push for accountability.
NHTSA complaint #11660912 — an unverified report by a vehicle owner.
The contact owns a 2017 Subaru Impreza. The contact stated that the "Check Headlight Assembly" message was displayed, and the front passenger’s side headlight occasionally turned off or on, while attempting to start the vehicle and while driving at various speeds. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that the front passenger’s side headlight assembly was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 22V624000 (EXTERIOR LIGHTING); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 69,534.
NHTSA complaint #11651397 — an unverified report by a vehicle owner.
To start of with the steering seems to loosen up while driving, it's hard to explain but while driving the vehicle it is very noticable that the car is jurking side to side , if your used to a certain pressure put on the steering wheel to turn or keep in a constant turn(like a long turn or steady turn on a long bend in a road , the steering loosens to the point that the pressure you are holding the car at going in the turn makes you go into oncoming traffic or to the opposite side towards the side of the road) and this is not a good situation to be in it's starting to happen more frequently now , before I thought it was a slippery spot or ice ,no it's on dry surfaces (road ways) the next thing is the power train, it seems to be a bumping sensation especially up a hill or grade it's getting more prominent (in transmission perhaps) I've been a mechanic for over 40+ years now retired so the newer stuff I'm not savy on but I know what's being sead .now I m looking into any recalls for the 2022 Subaru impreza I know I can't be the only one experiencing these problems??? Another thing is the windows in the front doors (both front windows) when you put them up in the automatic faze they will go up but come back down to the center of the opening ,this happens a lot but not ?? It will do it for a few days , then it won't do it for a week or longer , then it does it again a few days ,you get the picture right , should of stuck with our first pick of vehicle instead of with this one , I do not think it's a safe car at all !!!
NHTSA complaint #11631888 — an unverified report by a vehicle owner.
On 8/9/24 I was involved in a fender bender minor collision with a parked car which damaged my right-hand headlamp assembly on my 2018 Subaru Impreza. On 8/23/24 I brought my car to Subaru of Ann Arbor to have Safety Recall WRG-22 NHTSA ID 22V-624 performed on it. Both headlamp assemblies were under recall by Subaru. I was told by the service manager that the right hand and left hand headlamp assembly replacement procedure could not be performed free of charge, as promised by Subaru, because the front bumper was damaged (due to the accident), and Subaru could not remove and replace it in order to accomplish either headlamp replacement. On 9/9/24 I brought my car to Heritage Collision Center for a repair estimate on my damaged right hand front fender. (See Picture 1) I told Heritage Collision that the right hand headlamp assembly was under recall and Subaru was going to replace it free of charge. During the time of repair, I asked Heritage if I could take a picture of the damaged and recalled right hand headlamp assembly (See Picture 2). Upon reviewing my final bill of repair from Heritage Collision, I saw that Subaru had charged the MSRP of $319.95 to replace the recalled right hand headlamp assembly after promising to replace the recalled headlamp assembly for free. Subaru owes me $319.95 for my replacement of the recalled headlamp assembly. (See Picture 3)
NHTSA complaint #11627106 — an unverified report by a vehicle owner.
I have not had an accident yet. I bought this vehicle in May and recently drove it at night. This vehicle is a nighmare!!!! The LED steering responsive headlights are absolutely horrible and you cannot drive this vehicle at night using the low beams. If you are on a completely level road, you'll be ok. If you are on a road with at least a slight dip in the road, these headlights face downward in front of you about 30 yards out max. That means you cannot see anything beyond where the beam hits the road. You would have to drive with high beams on constantly and this is an absolute safety hazard to my family and other vehicles and pedestrians. This problem goes back to 2017 and has been recalled up to 2019. There is not a fix for it and why they still installed these lights till today is beyond comprehension. I literally purchased a vehicle that my wife or I cannot drive. All you have to do is google this problem and you'll read a vast amount of complaints from people who have these headlights. Why are you not doing anything to correct this? I ask that somebody help us!! I took my vehicle back to the dealer and all they did was adjust the headlights 6 inches which is comical. You can come and drive my car at night if you think I'm just blowing smoke. Please tell me what you are going to do and don't tell me I have to have an accident first before you will act on this.
NHTSA complaint #11613164 — an unverified report by a vehicle owner.
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11610545 — an unverified report by a vehicle owner.
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at night, the headlights failed to provide adequate illumination. The vehicle was taken to the local dealer who confirmed that the failure was related to the recall. The failure mileage was 5,000. VIN tool confirms parts not available.
NHTSA complaint #11606860 — an unverified report by a vehicle owner.
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11605676 — an unverified report by a vehicle owner.
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11602973 — an unverified report by a vehicle owner.
The headlights on my vehicle are incredibly dim. Subaru issued a recall about this in August 2022 and I have been constantly asking my local dealerships and Subaru of America to get this address. They have repeatedly told me I will be receiving a letter in the mail when they have the parts to fix the issues. It has almost been 2 years and Subaru still doesn't have the parts... I'm not sure what to do at this point other than submit a complaint as they seem like they have no interest in addressing this recall.
NHTSA complaint #11596940 — an unverified report by a vehicle owner.
Nothing has yet happened but it has been nearly two full years since you issued the recall on the headlights issue and Subaru has still not taken action to remedy it or repair our vehicle: Aug 12,2022 Manufacturer Recall NumberWRG22 NHTSA Recall Number22V624000 Recall StatusRecall Incomplete, remedy not yet available
NHTSA complaint #11596960 — an unverified report by a vehicle owner.
Received "URGENT IMPORTANT SAFETY RECALL" notification in October 2022. This has not been rectified by the manufacturer. It is now late June 2024. This has not been completed in a timely manner. Subaru Safety Recall WRG-22 NHTSA ID 22V-624 22V624000
NHTSA complaint #11595903 — an unverified report by a vehicle owner.
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11594344 — an unverified report by a vehicle owner.
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced the failure causing extremely poor visibility for the contact while driving at night. The cause of the failure was not yet determined, and the vehicle was not repaired. The failure mileage was 5. VIN tool confirms parts not available.
NHTSA complaint #11594096 — an unverified report by a vehicle owner.
My wife's 2018 Impreza premium has had an open recall on it since August 0f 2022. It has been almost 2 years now. The recall, 22V624000 is a serious safety concern since it's about the car's headlights not functioning properly. Even with no obvious symptoms, I'm terrified for my wife to drive in the dark. Just last year I saw headlight assemblies for her model available for sale on Subaru's OEM website....so I'm not understanding why there's no remedy still.
NHTSA complaint #11593813 — an unverified report by a vehicle owner.