FaultScore

FaultScore report

1998 Suzuki Intruder problems

Owners have filed 17 complaints about the 1998 Suzuki Intruder with NHTSA between 1998 and 2006. The largest single group is the brakes. Across this model's run it ranks 5 of 5 worst.

C

FaultScore 43/100

Higher is worse. Measured against the other years of the Suzuki Intruder.

How this is worked out

The numbers

17

Complaints

0

Crashes reported

1

Fires reported

0

Injuries reported

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 51 vs 50 Severity 30 vs 50 Early failure not reported
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 51
Against the median year of the Suzuki Intruder. 50 means typical for this model; 100 means roughly double.
Severity — 30
5.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.

How 1998 compares with every other Suzuki Intruder

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1998 Suzuki Intruder

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 8 47.1%
Transmission & Drivetrain 4 23.5%

Median failure at 8,000 miles

Other & Unspecified 1 5.9%
Equipment & Accessories 1 5.9%

0 crashes, 1 fires

Fuel & Propulsion 1 5.9%

Median failure at 25,860 miles

Suspension 1 5.9%
Engine & Cooling 1 5.9%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jul 1998 peak 3 Aug 2006

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Inkster, MI Fire

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

THE PROPANE FULE LINE GOING TO T FURNANCE AND WATER DEVOLEPED A HOLE AND CAUSED THE FLAMES TO FULL THE COACH.

NHTSA complaint #742656 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Glendale, AZ

POWER TRAIN

1998 SUZUKI 1500 INTRUDER LC BALL BEARINGS LOCKED THE ENGINE AT A SLOW SPEED. *KB

NHTSA complaint #10166935 — an unverified report by a vehicle owner.

Glendale, AZ

SUSPENSION

1998 SUZUKI 1500 INTRUDER LC BALL BEARINGS LOCKED THE ENGINE AT A SLOW SPEED. *KB

NHTSA complaint #10166935 — an unverified report by a vehicle owner.

Glendale, AZ

ENGINE AND ENGINE COOLING

1998 SUZUKI 1500 INTRUDER LC BALL BEARINGS LOCKED THE ENGINE AT A SLOW SPEED. *KB

NHTSA complaint #10166935 — an unverified report by a vehicle owner.

at 25,860 miles Mandeville, LA

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

FUEL LEAKS ONTO THE ENGINE COMPARTMENT. CONSUMER IS CONCERNED THAT THE MOTORCYCLE WILL CATCH ON FIRE. *AK GAS TANL ROTTED ON THE BOTTOM OF TANK. MOTORCYCLE WAS ONLY SIX YEARS OLD AND GARAGE KEPT. THIS SHOULD NOT HAVE HAPPENED. SUZUKI CLAIMED THERE WAS APROBLEM WITH THIS MODEL, BUT ALSO SAID SUZUKI WAS AWARE OF THE PROBLEM, BUT WILL NOT DO ANYTHING ABOUT IT.

NHTSA complaint #10115482 — an unverified report by a vehicle owner.

at 8,000 miles Houston, TX

POWER TRAIN:MANUAL TRANSMISSION

THE MANUAL TRANSMISSION JUMPS OUT OF 4TH GEAR UNDER STRONG ACCELERATION.T SEEMS THAT THERE IS A FALSE NEUTRAL BETWEEN 4TH AND 5TH GEAR.THIS IS EXTREMLY DANGEROUS WHILE ACCELERATING AND TRYING TO PASS A VEHICLE.

NHTSA complaint #10025213 — an unverified report by a vehicle owner.

Windsor, VT

POWER TRAIN:MANUAL TRANSMISSION

THE REAR BRAKES NEED TO BE REPLACED EVERY 4000. THE FIRST TIME IT RUINED THE ROTOR , NO WARNING , SOUND OR OTHERWISE REAR WHEEL LOCKED UP. AFTER SEVERAL LONG DISTANCE CALLS TO AMERICAN SUZUKI, MY EXTENDED WARRANTY OFFICE AND DEALER THEY WERE REPAIRED AT NO CHARGE TO ME. BUT I STILL NEED TO REPLACE THE EVERY 4000 MILES OR RISK LOCKING UP THE REAR WHEEL AGAIN. THEY WEAR OUT EVEN THOUGHT I GENERALLY USE THE FRONT BRAKE FOR PRIMARY STOPPING. THE CLUTCH WAS SLIPPING REAL BADLY AT 9000 MILE, SO I HAD DEALER REPLACE , AT MY EXPENSE , SINCE I WAS TOLD NOT COVERED UNDER WARRANTY.THE NEW CLUTCH STARTED SLIPPING AGAIN AT 13000 MILES. VERY SCARY SITUATION WHEN TRYING TO PULL OUT IN TRAFFIC. CONTACTED MY DEALER AS WELL AS AMERICAN SUZUKI. AMERICAN SUZUKIS RESPONCE TO MY DEALER WAS SOUNDS LIKE YOUR CUSTOMER WANTS SOMETHING FRO NOTHING. NOT TRUE , BUT I HAVE PURCHASE A 10,000 DOLLAR BIKE THEY SHOULD STAND BEHIND THEIR PRODUCT PARTICULALY WHEN IT IS A SAFETY ISSUE ,IT APPEARS THEY ARE WAITING TILL SOMEONE DOES GET KILLED BY THIS MACHINE. WILL SEND A COPY OF THE LETTER I AM SENDING TO AMERICAN SUZUKI .

NHTSA complaint #764404 — an unverified report by a vehicle owner.

Windsor, VT

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

THE REAR BRAKES NEED TO BE REPLACED EVERY 4000. THE FIRST TIME IT RUINED THE ROTOR , NO WARNING , SOUND OR OTHERWISE REAR WHEEL LOCKED UP. AFTER SEVERAL LONG DISTANCE CALLS TO AMERICAN SUZUKI, MY EXTENDED WARRANTY OFFICE AND DEALER THEY WERE REPAIRED AT NO CHARGE TO ME. BUT I STILL NEED TO REPLACE THE EVERY 4000 MILES OR RISK LOCKING UP THE REAR WHEEL AGAIN. THEY WEAR OUT EVEN THOUGHT I GENERALLY USE THE FRONT BRAKE FOR PRIMARY STOPPING. THE CLUTCH WAS SLIPPING REAL BADLY AT 9000 MILE, SO I HAD DEALER REPLACE , AT MY EXPENSE , SINCE I WAS TOLD NOT COVERED UNDER WARRANTY.THE NEW CLUTCH STARTED SLIPPING AGAIN AT 13000 MILES. VERY SCARY SITUATION WHEN TRYING TO PULL OUT IN TRAFFIC. CONTACTED MY DEALER AS WELL AS AMERICAN SUZUKI. AMERICAN SUZUKIS RESPONCE TO MY DEALER WAS SOUNDS LIKE YOUR CUSTOMER WANTS SOMETHING FRO NOTHING. NOT TRUE , BUT I HAVE PURCHASE A 10,000 DOLLAR BIKE THEY SHOULD STAND BEHIND THEIR PRODUCT PARTICULALY WHEN IT IS A SAFETY ISSUE ,IT APPEARS THEY ARE WAITING TILL SOMEONE DOES GET KILLED BY THIS MACHINE. WILL SEND A COPY OF THE LETTER I AM SENDING TO AMERICAN SUZUKI .

NHTSA complaint #764404 — an unverified report by a vehicle owner.

Inkster, MI Fire

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

THE PROPANE FULE LINE GOING TO T FURNANCE AND WATER DEVOLEPED A HOLE AND CAUSED THE FLAMES TO FULL THE COACH.

NHTSA complaint #742656 — an unverified report by a vehicle owner.

Pasadena, MD

SERVICE BRAKES, HYDRAULIC

REAR BRAKES FEEL AS THOUGH THEY'RE ALWAYS ON. WHEN REAR BRAKES ARE APPLIED CONSUMER HEARS A CRUNCH WHICH MAKES HIM AWARE THAT THERE ARE NO BRAKES. THEY BEEN REPLACED 4-5 TIMES, ONCE FOR FREE. DEALER HAS TRIED TO REMEDY THE BRAKE PROBLEM NUMEROUS TIMES, AND NOTHING SEEMS TO BE WORKING.

NHTSA complaint #863992 — an unverified report by a vehicle owner.

Lubbock, TX

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

WHILE DRIVING ON HIGHWAY BRAKES WENT OUT. HEARD METAL TO METAL SOUND AND BRAKES GRABBED. REAR BRAKES WENT OUT.

NHTSA complaint #852335 — an unverified report by a vehicle owner.

Chicago, IL

POWER TRAIN:MANUAL TRANSMISSION

WHEN SHIFTING THE TRANSMISSION INTO 5TH GEAR, IT WOULD JUMP INTO NEUTRAL, CAUSING MOTORCYCLE TO LOSE POWER. DEALER NOTIFIED. *AK

NHTSA complaint #841011 — an unverified report by a vehicle owner.

Fallriver, MA

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

WHEN DRIVING AT HIGHWAY SPEED AND APPLYING BRAKES, REAR BRAKES ARE COMPLETELY WORN OUT. WHEN CONSUMER IS COMING OFF THE HIGHWAY, THE MOTORCYCLE BACKFIRES AND STALLS OUT. CONSUMER HAS TO EITHER ROLL OVER TO THE SIDE OF THE ROAD/ PUT THE MOTORCYCLE INTO NEUTRAL, OR PULL THE CLUTCH IN AND RESTART THE MOTORCYCLE.

NHTSA complaint #843353 — an unverified report by a vehicle owner.

Midland, MI

SERVICE BRAKES, HYDRAULIC

BRAKES ARE TOO SMALL FOR MOTORCYCLE. WHEN CONSUMER APPLIED BRAKES, THEY WON'T STOP MOTORCYCLE. CONSUMER HAD TO PUSH BRAKES IN ORDER FOR MOTORCYCLE TO COME TO A STOP.

NHTSA complaint #838190 — an unverified report by a vehicle owner.

Baltimore, MD

SERVICE BRAKES, AIR:DISC:ROTOR

REAR BRAKES LOCKED UP ALMOST CAUSING LOSS OF CONTROL, BRAKE SHOES ARE COMPLETELY WORN AND REAR DISC CUT INTO SEVERELY. QCAW

NHTSA complaint #542145 — an unverified report by a vehicle owner.

Baltimore, MD

SERVICE BRAKES, AIR:DISC:PADS

UPON APPROACHING A TRAFFIC LIGHT, APPLYING BRAKES, BRAKE PADS WORE DOWN TO THE METAL AND THE REAR WHEEL WENT TO A SKID. QCAW

NHTSA complaint #539055 — an unverified report by a vehicle owner.

Baltimore, MD

SERVICE BRAKES, AIR:DISC:PADS

REAR BRAKES LOCKED UP ALMOST CAUSING LOSS OF CONTROL, BRAKE SHOES ARE COMPLETELY WORN AND REAR DISC CUT INTO SEVERELY. QCAW

NHTSA complaint #542145 — an unverified report by a vehicle owner.

Aligator Point, FL

UNKNOWN OR OTHER

THERE IS PLASTIC COVERING ON THE INSTRUMENT PANEL OF THE MOTOR CYCLE, CAUSING VISUAL PROBLEMS OF VIEWING THE TURNING SIGNAL. CANNOT SEE IN BRIGHT LIGHTING CONDITIONS. POSSIBLE DESIGN FLAW.

NHTSA complaint #826093 — an unverified report by a vehicle owner.