FaultScore

FaultScore report

1999 Suzuki Intruder problems

Owners have filed 15 complaints about the 1999 Suzuki Intruder with NHTSA between 1999 and 2004. The largest single group is the brakes. Across this model's run it ranks 1 of 5 worst.

D

FaultScore 66/100

Higher is worse. Measured against the other years of the Suzuki Intruder.

How this is worked out

The numbers

15

Complaints

1

Crashes reported

2

Fires reported

0

Injuries reported

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 45 vs 50 Severity 100 vs 50 Early failure not reported
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 45
Against the median year of the Suzuki Intruder. 50 means typical for this model; 100 means roughly double.
Severity — 100
20% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.

How 1999 compares with every other Suzuki Intruder

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1999 Suzuki Intruder

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 6 40.0%

0 crashes, 1 fires · median 200 mi

Transmission & Drivetrain 5 33.3%

Median failure at 8,000 miles

Other & Unspecified 1 6.7%

1 crashes, 0 fires

Acceleration & Cruise Control 1 6.7%

0 crashes, 1 fires

Suspension 1 6.7%
Engine & Cooling 1 6.7%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 33.3%
1,000 – 9,999 miles 1 33.3%
10,000 – 24,999 miles 1 33.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jul 1999 peak 2 May 2004

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Lindenhurst, IL Crash

UNKNOWN OR OTHER

PLEASE GO TO THE FOLLOWING WEBSITE TO READ MULTIPLE COMPLAINTS ON THIS VEHICLE, HTTP://UNDERWRITE.COM/SUZUKI/PAGE4.HTML

NHTSA complaint #721649 — an unverified report by a vehicle owner.

BIG Rapids, MI Fire

VEHICLE SPEED CONTROL:CRUISE CONTROL

WHILE IDLING, REAR BRAKE LINE CAUGHT ON FIRE. MANUFACTURER WARRANTY REP CLAIMED THAT IT IS NORMAL FOR THIS BIKE TO OVERHEAT IF LEFT IDLING TOO LONG. THIS INCIDENT HAPPENED AFTER IDLING FOR 15 MINUTES IN 30 DEGREE WEATHER.

NHTSA complaint #719792 — an unverified report by a vehicle owner.

BIG Rapids, MI Fire

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

WHILE IDLING, REAR BRAKE LINE CAUGHT ON FIRE. MANUFACTURER WARRANTY REP CLAIMED THAT IT IS NORMAL FOR THIS BIKE TO OVERHEAT IF LEFT IDLING TOO LONG. THIS INCIDENT HAPPENED AFTER IDLING FOR 15 MINUTES IN 30 DEGREE WEATHER.

NHTSA complaint #719792 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Pensacola, FL

POWER TRAIN:AUTOMATIC TRANSMISSION

1999 SUZUKI INTRUDER 1500 TRANSMISSION JUMPS OUT OF 4TH GEAR REGULARLY UNDER NORMAL RIDING SUZUKI SAYS THERE IS NO PROBLEMS.

NHTSA complaint #10072557 — an unverified report by a vehicle owner.

at 15,000 miles Sammammish, WA

POWER TRAIN:MANUAL TRANSMISSION

1999 SUZUKI VL-1500LC. HAS HAD SHIFTING ISSUES SINCE IT WAS PURCHASED WITH FALSE NEUTRAL BETWEEN 4TH ADN 5TH GEARS. JULY 23, 2003 THE MAIN TRANSMISSION DRIVE SHAFT FAILED/BROKE WHILE DRIVING DOWN I-90 LEAVING SEATTLE.

NHTSA complaint #10043305 — an unverified report by a vehicle owner.

at 1,000 miles Lake Forest, CA

POWER TRAIN:MANUAL TRANSMISSION

TRANSMISSION FAILURE. THE BIKE WILL NOT STAY IN 4TH GEAR UNDER LOAD. IT POPS OUT LEAVING THE TRANSMISSION BETWEEN 3 & 4TH. THIS COULD BE A MAJOR A SAFETY ISSUE IF IT EVER DOES IT WHILE I'M PASSING VEHICLES. THIS HAS BEEN ON GOING SINCE THE BIKE WAS FIRST PURCHASED.

NHTSA complaint #10030520 — an unverified report by a vehicle owner.

at 200 miles Riverside, CA

SERVICE BRAKES, HYDRAULIC

1999 SUZUKI VL 1500LC MOTORCYCLE HAS TERRIBLE FRONT BRAKES. THEY FADE REAL BAD AFTER ONE MODERATE STOP FROM NORMAL FREEWAY SPEEDS. MANY OWNERS ARE HAVING TO DO AFTER MARKET MODIFICATIONS TO BRING FUNCTIONALITY TO AN ACCEPTABLE LEVEL. SUZUKI MUST HAVE KNOWN THIS AS THEY THOROUGHLY REDESIGNED THE SYSTEM FROM YEAR MODEL 2002 TO PRESENT. I HAVE COME CLOSE TO HAVING SEVERAL ACCIDENTS DUE TO BRAKE FADE DURING A HARD PANIC STOP. *NLM

NHTSA complaint #10023434 — an unverified report by a vehicle owner.

Baltimore, MD

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

BOTH FRONT AND REAR BRAKES ARE NOT WORKING, THEY WEAR OUT PREMATURALLY, 5500 MILES OF PADS ON REAR DISK (DISK SCORED) AND ONLY 11000 OFF FRONT.

NHTSA complaint #9004805 — an unverified report by a vehicle owner.

Cincinnati, OH

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

CONSUMER DIDN'T KNOW THAT THERE WAS A FLAW IN THE CASTING. THE MANUFACTURER WAS GOING TO REPLACE THE CRANKCASE WHEN AN OIL LEAK DEVELOPED FROM THIS PROBLEM. TO DO THE REPAIRS, THEY WOULD HAVE TO CRACK THE MOTOR OPEN, AND IT WOULD NEVER SEAL THE WAY IT DID FROM THE FACTORY.

NHTSA complaint #862599 — an unverified report by a vehicle owner.

Warsaw, KY

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

AT EVERY 2400 MILES REAR BRAKES WILL WEAR OUT, POSSIBLY DUE TO CALIPERS STICKING.

NHTSA complaint #862290 — an unverified report by a vehicle owner.

Lindenhurst, IL Crash

UNKNOWN OR OTHER

PLEASE GO TO THE FOLLOWING WEBSITE TO READ MULTIPLE COMPLAINTS ON THIS VEHICLE, HTTP://UNDERWRITE.COM/SUZUKI/PAGE4.HTML

NHTSA complaint #721649 — an unverified report by a vehicle owner.

BIG Rapids, MI Fire

VEHICLE SPEED CONTROL:CRUISE CONTROL

WHILE IDLING, REAR BRAKE LINE CAUGHT ON FIRE. MANUFACTURER WARRANTY REP CLAIMED THAT IT IS NORMAL FOR THIS BIKE TO OVERHEAT IF LEFT IDLING TOO LONG. THIS INCIDENT HAPPENED AFTER IDLING FOR 15 MINUTES IN 30 DEGREE WEATHER.

NHTSA complaint #719792 — an unverified report by a vehicle owner.

BIG Rapids, MI Fire

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

WHILE IDLING, REAR BRAKE LINE CAUGHT ON FIRE. MANUFACTURER WARRANTY REP CLAIMED THAT IT IS NORMAL FOR THIS BIKE TO OVERHEAT IF LEFT IDLING TOO LONG. THIS INCIDENT HAPPENED AFTER IDLING FOR 15 MINUTES IN 30 DEGREE WEATHER.

NHTSA complaint #719792 — an unverified report by a vehicle owner.

Port Charlotte, FL

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

THERE ARE QUIT A FEW OF THESE MOTORCYCLES OUT THERE WITH FAILING BACK BRAKES BECAUSE THE POISTON IN THE CALIPPER HANGS UP AND CAUSES WARE AND THE BRAKE TO LOCK UP. IT IS ALL OVER THE INTERNET ON THE 1500LC FORUM AND WE CAN'T GET THE MANUFACTURE TO DO ANDTHING ABOUT THE PROBLEM. I THINK THE FIX IS OUT THERE BUT THEY WON'T RECONISE THE PROBLEM.THIS COULD LEAD TO SOMEONE LOSING CONTROL AND NEEDS TO BE ADDRESSED BY SUZUKI

NHTSA complaint #715698 — an unverified report by a vehicle owner.

Bethel, CT

POWER TRAIN:MANUAL TRANSMISSION

TRANSMISSION IS MAKING LOUD NOISE. SUZUKI MECHANIC CLAIMS WRONG SIZE GEARS WERE INSTALLED, CAUSING NOISE WHICH COULD RESULT IN TRANSMISSION LOCKING UP.

NHTSA complaint #850252 — an unverified report by a vehicle owner.

Windsor, VT

SUSPENSION:REAR

WHILE DRIVING AT APPROXIMATELY 30-35 MPH REAR BRAKES COMPLETELY FAILED TO OPERATE. FRONT BRAKE SLOWED IT DOWN UNTIL THE MOTORCYCLE CAME TO A STOP. DEALER NOTIFIED.

NHTSA complaint #849367 — an unverified report by a vehicle owner.

Bethel, CT

POWER TRAIN:MANUAL TRANSMISSION

THERE IS A LOUD NOISE THAT OCCURS WHEN TRANSMISSION IS IN 4TH AND 5TH GEAR. ALSO, THERE IS A RATTLING NOISE IN THE TRANSMISSION ITSELF. DEALER SAYS IT'S NORMAL. WHEN VEHICLE WAS DELIVERED, THERE WAS NO OIL IN THE REAR DRIVE LINE; WAS FILLED BY CONSUMER.

NHTSA complaint #849195 — an unverified report by a vehicle owner.

Florence, AL

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

WHILE INSPECTING THE REAR BRAKE, I NOTED THAT THE BRAKE SHOES WERE WORN NEARLY TO THE BACKING PLATE. IN MY OPINION THIS CONSTITUTES ABNORMAL WEAR. ADDITIONALLY, IT SHOULD BE NOTED THAT THIS CONDITION WAS DISCOVERED 1025 MILES BEFORE THE NEXT NORMALLLY SCHEDULED INSPECTION (4000 MILES). IF THIS CONDITION HAD REMAINED UNDISCOVERED UNTIL THE NEXT SCHEDULED INSPECTION IT WOULD HAVE RESULTED IN A COMPLETE FAILURE OF THE REAR BRAKING SYSTEM. NUMEROUS OTHER INTRUDER OWNERS HAVE EXPERIENCED THIS PROBLEM. (SEE WWW.INTRUDERALERT.COM AND HTTP://WWW.UNDERWRITE.COM/SUZUKI/PAGE2.HTML). THIS CERTAINLY HAS THE FLAVOR OF A GENERIC PROBLEM THAT SUZUKI WILL NOT ACKNOWLEDGE.

NHTSA complaint #709423 — an unverified report by a vehicle owner.