TL* THE CONTACT OWNS A 2013 SUZUKI SX4. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STARTED TO MAKE AN ABNORMAL SOUND. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROAD HOWEVER, THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE SHE WAS INFORMED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO LOCAL DEALER DELLA MITSUBISHI LOCATED AT 7 DELLA DR, PLATTSBURGH, NY 12901, (518) 324-3323, WHERE THE VEHICLE WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 34,000. *BF CONSUMER STATED WARRANTY INSPECTION DONE ON 07/24/20.
NHTSA complaint #11350448 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT CALLED NHTSA REGARDING NHTSA CAMPAIGN NUMBER: 15V587000 (STEERING). WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE ENGINE STARTED TO RATTLE UNCONTROLLABLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
NHTSA complaint #11278404 — an unverified report by a vehicle owner.
FIRST ISSUE IS THE AIRBAGS - DRIVER SIDE CENSOR LIGHT HAS BEEN ON EVER SINCE I PURCHASED THE VEHICLE BACK IN 2010. I HAD TO GET THE ENGINE REPLACED DUE TO "ROD KNOCK" ONLY TO FIND THAT THE USED ENGINE OF 52,XXX MILES HAS A LEAK ON THE REAR MAIN SEAL. IT'S LIKELY THAT ISSUE THAT LEAD TO MY ORIGINAL ENGINE FAILING AT AROUND 74,000 MILES. THE DRIVER AIRBAG LIGHT IS STILL ON AFTER SAID ENGINE REPLACING. AFTER READING THE COMPLAINTS ON HERE, IT'S SAFE TO SAY THAT I'LL NEED TO DISH OUT OVER 1.1K TO FIX IT. I HAD THE RECALL FOR THE PASSENGER SIDE AIRBAG, HAD THAT FIXED AROUND THE 74K MILE MARK. GOT THE CAR UNDER 20K MILES.
NHTSA complaint #11154809 — an unverified report by a vehicle owner.
CAR WAS RUNNING FINE. I WAS DRIVING SOUTHBOUND IN 3 / 6 LANE TRAFFIC 45 MPH IN TOWN WHEN A LOUD KNOCK STARTED KNOCKING UNDER THE HOOD. I IMMEDIATELY PULLED OFF THE ROAD AS SOON AS I FOUND A PLACE TO PULL OFF OTHERWISE COULD HAVE STALLED CAUSING A MAJOR CRASH OF VEHICLES. I CALLED AAA TO HAVE IT TOWED. THE REPAIR SHOP IN MY NEIGHBORHOOD SAID I NEEDED A NEW ENGINE. CAR HAS 72,072 MILES ON IT. THE 7 YEAR WARRANTY RAN OUT JULY 24, 2016. THIS HAPPENED LESS THAN 6 MONTHS AFTER WARRANTY AND 9 MONTHS AFTER LAST CAR PAYMENT. IT HASN'T REACHED 100,000 YET FOR THE DRIVE TRAIN. PRETTY SAD.
NHTSA complaint #10955351 — an unverified report by a vehicle owner.
I HAVE A YELLOW LIGHT AND AND RED AIRBAG LIGHT ON I ALREADY TOKE TO THE DEALER AND IT'S STILL THE SAME AND NOW THE ENGINE STARTED KNOCKING AND THE DEALER IN OUR AREA MOVE NOWHERE TO BE FOUND WHAT CAN I DO OR WHERE CAN I TAKE IT TO GET CHECK
NHTSA complaint #10861617 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 SUZUKI SX4. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE AIR COMPRESSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
NHTSA complaint #10725691 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2008 SUZUKI SX4. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO INTERNAL DAMAGE. THE VEHICLE WAS NOT REPAIRED. ON A SECOND OCCASION, THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
NHTSA complaint #10691860 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2009 SUZUKI SX4. THE CONTACT STATED THAT THE DRIVE BELT SLIPPED CAUSING A SQUEAKING NOISE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V055000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 02/18/15*LJ THE CONSUMER STATED THE VEHICLE'S BLOWER FAN WOULD SLOW DOWN. THE STEERING WOULD BECOME DIFFICULT AND PULL TO THE RIGHT. UPDATED 4/4/16/2016
NHTSA complaint #10669244 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 SUZUKI SX4. THE CONTACT STATED THAT WHILE DRIVING UP A HILL, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT SMOKE STARTED TO EMIT FROM THE ENGINE COMPARTMENT AND THE TAIL PIPE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
NHTSA complaint #10622372 — an unverified report by a vehicle owner.
OK WHERE DO I BEGIN, I HAVE HAD THIS CAR FOR 5 YRS., AND IT IS A PIECE OF CRAP. THE AIR CONDITIONER LEAKS WATER INSIDE THE CAR, I HAD IT BLOWN OUT AND IT DIDN'T HELP, THE POWER STEERING PUMP LEAKS, I DON'T HAVE ANY POWER STEERING, THE AIR BAG LIGHT STAYS ON. I PAID 15,000 FOR THIS CAR, I FEEL ITS A LEMON, BUT CAN'T PROVE IT, CAUSE I DON'T HAVE RECEIPTS FROM THE LAST 12MONTHS. DOES ANYBODY ELSE HAVE THESE PROBLEMS. I'M JUST SICK OF IT, I KNOW I GOT RIPPED OFF. WHAT CAN I DO ABOUT IT, I WILL NEVER BUY ANOTHER SUZUKI.
NHTSA complaint #10547882 — an unverified report by a vehicle owner.
AFTER TAKING MY SX4 INTO KIPO MOTORS FOR INSPECTION AND CHECK FOR RICH FUEL AND TICKING, IT PASSED NY EMISSIONS BUT I WAS TOLD I NEEDED A $2000 CATALYTIC CONVERTER AND NOT TO WORRY ABOUT THE SLIGHT TICK. WITH IN 6 MONTHS MY ENGINE BLEW UP WELL DRIVING TO DINNER WITH MY FAMILY IN THE CAR. FLAMES SHOT OUT OF THE HOOD AND OTHER DRIVERS REPORTED FLAMES POURING OUT THE BOTTOM OF THE CAR AFTER IT EXPLODED. KIPO/SUZUKI REPLACED THE ENGINE, AFTER ASSEMBLY TWO CYLINDERS DIDN'T WORK. KIPO NEVER HECKLED ANY OTHER PARTS AND HAD TO REBUILD IT AGAIN AFTER THEY FOUND THE VALVES BROKE CAUSING THE ENGINE TO EXPLODE. NOW THE CAR HAS NO POWER AND AT 2084 MILES ON THE NEW ENGINE THEY SAY THE CATALYTIC CONVERTER IS STOPPING THE ENGINE FROM WORKING AND DUE TO THE CLOSENESS OF THE WARRANTY END THEY ARE NOT GOING TO FIX IT. THE ENGINE EXPLODED IN THE FRONT. THERE WAS A HOLE THE SIZE OF MY FIST IN THE BLOCK BEHIND THE CATALYTIC CONVERTER. CHUNKS OF THE ENGINE BLOCK WERE IN THE EXHAUST MANIFOLD AS WELL BUT THEY SAY NONE OF THIS IS A RESULT OF THE ENGINE EXPLODING. I HAVE SEEN OTHERS WITH THE SAME RICH FUEL AND ENGINE TICK AND WOUNDED ARE THESE TICKING TIME BOMBS?
NHTSA complaint #10533341 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 SUZUKI SX4. THE CONTACT STATED THE WHILE DRIVING 25 MPH, THE VEHICLE STARTED TO SHAKE AND SMOKE FROM THE ENGINE. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO A DEALER. THE DEALER STATED THAT OIL HAD LEAKED ONTO THE ENGINE. THE FAILURE MILEAGE WAS 30,000.
NHTSA complaint #10525650 — an unverified report by a vehicle owner.
CHIRPING OF ACCESSORY DRIVE BELT AREAD NOTICED. SUZUKI REPLACED SERPENTINE BELT AND TENSIONER PULLEY OUT OF WARRANTY. SEEMS LIKE SOMETHING IS WRONG WHEN REPLACING A TENSIONER PULLEY BELOW 35000 MILES.
NHTSA complaint #10513046 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2009 SUZUKI SX4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS HE NOTICED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT USED A PERSONAL SCAN TOOL WHICH READ THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER CLEARED THE CHECK ENGINE LIGHT AND NEVER DIAGNOSED THE FAILURE. APPROXIMATELY 72 HOURS LATER, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000. THE CURRENT MILEAGE WAS APPROXIMATELY 23,000.
NHTSA complaint #10503784 — an unverified report by a vehicle owner.
WHILE BRAKING TO STOP AT AN INTERSECTION, THE ENGINE SURGED RADICALLY AND COULD NOT STOP VEHICLE. THE CAR COASTED THROUGH THE INTERSECTION BEFORE VIOLENTLY JOLTING TO A STOP BEFORE HITTING THE CURB. THE BRAKE PEDAL WAS SOLID AS A ROCK WHILE APPLYING. THIS HAPPENED A SECOND TIME TWO DAYS LATER. BOTH INCIDENCES WERE REPORTED TO THE DEALER WHEN THEY COULD FIND NO PROBLEM AND SUGGESTED PERHAPS I WAS EITHER DRIVING USING TWO FEET ON THE PEDALS, OR ONE FOOT ON BOTH THE GAS AND BRAKE. THIS WAS NO SO...! THE DEALER HAS OFFERED TO SEND AN OUTSIDE ENGINEER TO INVESTIGATE PROBLEM BUT THE CAR HAS BEEN OPERATING WITHOUT INCIDENT AND TOLD THEM I WOULD CALL IF THIS SHOULD HAPPEN AGAIN. I LOVE THE CAR AND TRADED A 2002 SUZUKI WHICH I OWNED FOR 10 YEARS AND LOVED IT.
NHTSA complaint #10479991 — an unverified report by a vehicle owner.
2008 SUZUKI SX4- TOOK INTO DEALERSHIP FOR COMPLAINT OF TICKING NOISE UNDER THE HOOD. AFTER A $98 DIAGNOSTIC FEE THEY DETERMINED IT NEEDED A NEW ENGINE BECAUSE OF BAD RODS DUE TO OIL STARVATION. AFTER TALKING WITH SERVICE MANAGER AND DEALERSHIP GENERAL MANAGER BOTH DECIDED THAT REPAIRS WERE NOT COVERED UNDER 100,000 MILE POWERTRAIN WARRANTY. ALSO THE AIR BAG WARNING LIGHT STAYS ON AND IT WAS ALSO DETERMINED THAT THE ENTIRE SEAT WOULD HAVE TO BE REPLACED IN ADDITION TO THE CATALYTIC CONVERTOR BEING REPLACED DUE TO BAD OXYGEN SENSOR. I HAVE PROOF OF ALL MAINTANCE AND SERVICE REPAIRS TO INCLUDE OIL CHANGES ETC. I REQUESTED A MEETING WITH GENERAL MANAGER AND WAS ASSURED THAT HE WOULD INVESTIGATE SITUATION AND GET BACK WITH ME IN A COUPLE OF DAYS. IT HAS BEEN A WEEK AND ONLY COMMUNICATION I HAVE RECEIVED IS A TEXT MESSAGE ON MY CELL PHONE STATING THAT NO PART OF THE POWERTRAIN WARRANTY WOULD APPLY EVEN THOUGH THE POWERTRAIN WARRANTY INCLUDES ALL THINGS LISTED IN DIAGNOSTIC REVIEW OF THE CAR THIS IS EXTREMELY UNPROFESSIONAL AND SHOWS THAT SUZUKI DOES NOT STAND BY THEIR PRODUCTS. A LOT MORE TO THIS STORY>>>>>> INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10459063 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL* THE CONTACT OWNS A 2007 SUZUKI SX4. THE CONTACT STATED THAT THE AIR BAG SENSOR ILLUMINATED ON THE INSTRUMENT PANEL WHILE DRIVING 50 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT AIR BAG CONTROL MODULE SENSOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 61,000 AND THE CURRENT MILEAGE WAS 62,200. THE CONSUMER WAS INFORMED THE REAR AXLE WAS LEAKING OIL. THE AIR BAG AND SEAT BELT LIGHT ILLUMINATED WHILE DRIVING. THE DEALER INFORMED THE CONSUMER THE SEAT SENSOR FAILED AND IT WOULD COST $1300 TO REPLACE THE PASSENGER SIDE SEAT BOTTOM UNIT. THE REAR DIFFERENTIAL WAS LEAKING. THE CATALYTIC CONVERTER HAD TO BE REPLACED FOR THE SECOND TIME, DUE TO PREMATURE FAILURE. UPDATED 05/23/12
NHTSA complaint #10456367 — an unverified report by a vehicle owner.