FaultScore

FaultScore report

2001 Suzuki XL-7 problems

Owners have filed 15 complaints about the 2001 Suzuki XL-7 with NHTSA between 2004 and 2010. The largest single group is the engine & cooling. Across this model's run it ranks 6 of 6 worst.

C

FaultScore 51/100

Higher is worse. Measured against the other years of the Suzuki XL-7.

How this is worked out

The numbers

15

Complaints

2

Crashes reported

1

Fires reported

1

Injuries reported

47,000 mi

Median mileage at failure

Half of reported failures happened before this

31%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 21 vs 50 Severity 100 vs 50 Early failure 52 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 21
Against the median year of the Suzuki XL-7. 50 means typical for this model; 100 means roughly double.
Severity — 100
26.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 52
31% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2001 compares with every other Suzuki XL-7

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2001 Suzuki XL-7

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Equipment & Accessories 3 20.0%

Median failure at 106,000 miles

Engine & Cooling 3 20.0%

Median failure at 51,000 miles

Windows, Mirrors & Wipers 2 13.3%

Median failure at 2,527 miles

Lights 2 13.3%

0 crashes, 1 fires · median 71,000 mi

Acceleration & Cruise Control 2 13.3%

2 crashes, 0 fires

Body & Structure 1 6.7%

Median failure at 37,000 miles

Airbags 1 6.7%

Median failure at 49,225 miles

Transmission & Drivetrain 1 6.7%

Median failure at 21,500 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 2 15.4%
1,000 – 9,999 miles 1 7.7%
10,000 – 24,999 miles 1 7.7%
25,000 – 49,999 miles 4 30.8%
50,000 – 74,999 miles 2 15.4%
100,000 – 149,999 miles 3 23.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2004 peak 2 Sep 2010

Recalls on the 2001 Suzuki XL-7

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2004313 20,322 units in Canada

Fuel System

On certain vehicles, under ambient temperatures below -25 degrees Celsius, moisture can freeze in the fuel pressure regulator. As a result, fuel system pressure may increase at the time of engine start up, causing fuel loss at the fuel pipe/fuel hose connection. Fuel loss in the presence of an ignition source could result in a fire. Correction: For 1999-2000 model year vehicles, dealers will (1) replace the fuel pressure regulator & vacuum hose and change the system routing to accommodate use of a higher surge tank attachment location that will prevent water from being sucked into the fuel pressure regulator, and (2) replace the fuel delivery hose and replace the hose clamp with an improved clamp. For 2001 and later model year vehicles, dealers will only replace the fuel pressure regulator & vacuum hose and change the system routing as described above. Note: This recall supersedes recall 2001032.

Recall 2003320 20,676 units in Canada

Other

On certain vehicles, the accelerator cable casing cap that is attached to the firewall can crack due to extended exposure to forces from the accelerator cable and insufficient long-term durability of the plastic casing cap. If the casing cap becomes cracked, movement of the inner accelerator cable through the cap can cause the inner accelerator cable to become frayed. If the inner accelerator cable becomes frayed, it can stick during vehicle operation. Correction: Dealer will replace the accelerator cable assembly.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 105,000 miles Woodbridge, VA Fire

EXTERIOR LIGHTING

TL*THE CONTACT OWNS A 2001 SUZUKI XL7 . THE CONTACT STATED THAT WHEN TURNING THE VEHICLE ON THERE WAS SMOKING COMING FROM THE RIGHT FRONT BUMPER. THE CONTACT NOTICED THAT IT WAS ACTUALLY COMING FROM THE LIGHT BULB WHEN FLAMES STARTED TO FORM. THERE WERE DAMAGES TO THE FRONT BUMPER AND THE HEADLIGHTS. THE VEHICLE WAS NOT TOWED. THE DEALER WAS INFORMED ABOUT THE FAILURE AND STATED THAT WOULD NOT TAKE RESPONSIBILITY FOR THE FAILURE AND TO CONTACT THE INSURANCE AGENCY. THE FAILURE AND THE CURRENT MILEAGES WERE 105000.

NHTSA complaint #10357240 — an unverified report by a vehicle owner.

Roosevelt, NY Crash

VEHICLE SPEED CONTROL:CABLES

PROBLEMS WITH ACCELERATOR STICKING. *MR CONSUMER WAS INVOLVED IN TWO COLLISIONS WITH ANOTHER VEHICLE DUE TO ACCELERATOR PROBLEMS. AN ACCELERATOR CABLE WAS INSTALLED, BUT A FEW MONTHS LATER VEHICLE STARTED TO ACCELERATE ALMOST HITTING ANOTHER VEHICLE.

NHTSA complaint #10073624 — an unverified report by a vehicle owner.

Coram, NY Crash 1 injured

VEHICLE SPEED CONTROL:CABLES

THE DRIVER STOPPED AT A STOP SIGN. DRIVER PRESSED ACCELERATOR AND THE VEHICLE BEGAN TO ZIG ZAG AND LOSE CONTROL. VEHICLE FLIPPED OVER AND HIT A FENCE. THE VEHICLE WAS TOTALED. *AK RECALL# 03V512000 ONE WEEK AFTER THE ACCIDENT.

NHTSA complaint #10053700 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 105,000 miles Woodbridge, VA Fire

EXTERIOR LIGHTING

TL*THE CONTACT OWNS A 2001 SUZUKI XL7 . THE CONTACT STATED THAT WHEN TURNING THE VEHICLE ON THERE WAS SMOKING COMING FROM THE RIGHT FRONT BUMPER. THE CONTACT NOTICED THAT IT WAS ACTUALLY COMING FROM THE LIGHT BULB WHEN FLAMES STARTED TO FORM. THERE WERE DAMAGES TO THE FRONT BUMPER AND THE HEADLIGHTS. THE VEHICLE WAS NOT TOWED. THE DEALER WAS INFORMED ABOUT THE FAILURE AND STATED THAT WOULD NOT TAKE RESPONSIBILITY FOR THE FAILURE AND TO CONTACT THE INSURANCE AGENCY. THE FAILURE AND THE CURRENT MILEAGES WERE 105000.

NHTSA complaint #10357240 — an unverified report by a vehicle owner.

at 115,000 miles Pittsfield, OH

EQUIPMENT:APPLIANCE:AIR CONDITIONER

TL*THE CONTACT OWNS A 2001 SUZUKI XL-7. SINCE JULY OF 2009, THE AIR CONDITIONING UNIT HAS BEEN BINDING AND FREEZING UP. THE CONTACT PULLED THE FUSE SO THAT THE AIR CONDITIONER COMPRESSOR WOULD NOT FREEZE UP. HE DOES NOT ACTIVATE THE AIR CONDITIONING DUE TO CONCERN THAT THE BELT MAY SNAP OFF WHILE DRIVING AND CAUSE A CRASH. THE FAILURE MILEAGE WAS 115,000.

NHTSA complaint #10275905 — an unverified report by a vehicle owner.

at 106,000 miles Creston, IA

EQUIPMENT:APPLIANCE:AIR CONDITIONER

A/C COMPRESSOR SEIZING/ JUST OVER 100,000 MILES AND MECHANIC SAID THIS IS DEFECT AND COMMON BUT SUZUKI IS IGNORING PROBLEM. ALSO THIS COULD CAUSE SERIOUS ACCIDENT IF OCCURS WHILE DRIVING.

NHTSA complaint #10226103 — an unverified report by a vehicle owner.

at 55 miles Jefferson City, TN

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT

I HAVE A 2001 SUZUKI XL-7 THE AC COMPRESSOR STARTED MAKING A NOISE WHEN YOU TURNED IT ON. AND THEN ONE DAY WE WHERE DRIVING DOWN THE ROAD AND I TURNED THE AIR ON AND MY VEHICLE DIED. WE COASTED OFF THE ROAD AND TRIED TO START IT, BUT NOTHING. SO, I TURNED THE SWITCH OFF TO THE AIR AND THE VEHICLE STARTED BACK. I HAD TO REPLACE THE COMPRESSOR WHICH WAS NOT CHEAP. AND NOW IT IS STARTING TO MAKE THE SAME NOISE I BEFORE. WHICH I CAN'T AFFORD ANOTHER 900.00 TO REPLACE THIS ONE. AND SUZUKI REFUSED TO DO ANYTHING. I ALSO TOLD THEM ABOUT THE VEHICLE STALLING OUT THE MIDDLE OF THE ROAD WHEN THE COMPRESSOR WENT OUT. THEY DIDN'T CARE.

NHTSA complaint #10215258 — an unverified report by a vehicle owner.

at 55 miles Jefferson City, TN

ENGINE AND ENGINE COOLING

I HAVE A 2001 SUZUKI XL-7 THE AC COMPRESSOR STARTED MAKING A NOISE WHEN YOU TURNED IT ON. AND THEN ONE DAY WE WHERE DRIVING DOWN THE ROAD AND I TURNED THE AIR ON AND MY VEHICLE DIED. WE COASTED OFF THE ROAD AND TRIED TO START IT, BUT NOTHING. SO, I TURNED THE SWITCH OFF TO THE AIR AND THE VEHICLE STARTED BACK. I HAD TO REPLACE THE COMPRESSOR WHICH WAS NOT CHEAP. AND NOW IT IS STARTING TO MAKE THE SAME NOISE I BEFORE. WHICH I CAN'T AFFORD ANOTHER 900.00 TO REPLACE THIS ONE. AND SUZUKI REFUSED TO DO ANYTHING. I ALSO TOLD THEM ABOUT THE VEHICLE STALLING OUT THE MIDDLE OF THE ROAD WHEN THE COMPRESSOR WENT OUT. THEY DIDN'T CARE.

NHTSA complaint #10215258 — an unverified report by a vehicle owner.

at 21,500 miles Riverhead, NY

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

DT*: THE CONTACT STATED A LOUD WHINING NOISE WAS HEARD WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THE REAR DIFFERENTIAL AND THE FRONT AXEL BEARING NEEDED TO BE REPLACED.

NHTSA complaint #10164703 — an unverified report by a vehicle owner.

at 47,000 miles Topeka, KS

EQUIPMENT:APPLIANCE:AIR CONDITIONER

THE A/C COMPRESSOR HAS FAILED AT APPROX. 47,000 MILES. I HAVE CHECKED WITH MANY OTHER SUZUKI OWNERS AND THE DEALERSHIP HERE LOCALLY. THEY ALL STATE THIS IS COMMON FOR SUZUKI'S. DUE TO THE HIGH REPLACEMENT COST OF THE COMPRESSOR I AM CURRENTLY WITHOUT A/C WITH A 110 DEGREE HEAT INDEX. I WILL BE PURCHASING THE NEW COMPRESSOR AND HAVING IT INSTALLED SOON.

NHTSA complaint #10164125 — an unverified report by a vehicle owner.

at 51,000 miles Port Richey, FL

ENGINE AND ENGINE COOLING:ENGINE

I OWN A 2001 SUZUKI XL7 4X4, 51,000 MILES. SUZUKI WON'T HONOR THEIR WARRANTY FOR THIS ENGINE. THE WARRANTY IS FOR 100,000 MILES OR 7 YEARS ON THE ENGINE. WELL, I HAVE A SERIOUS PROBLEM WITH MY SUZUKI XL7. THERE IS AN ENGINEERING DESIGN FLAW IN THE AUTOMATIC TENSION ADJUSTMENT FOR THE TIMING CHAIN AS NOTED IN A SUZUKI INTERNAL SERVICE BULLETIN. SUZUKI TURNS A DEAF EAR AND BLIND EYE TO THIS PROBLEM. IT WILL COST ME $3,000 TO FIX MY CAR. THIS VEHICLE IS UNSAFE TO DRIVE, THE ENGINE JUST STOPPED ON ME, WHILE I WAS DRIVING HOME FROM WORK, AT 1:00 A.M., IN THE MORNING, ON OCT. 5, 2005. I WAS PETRIFIED WHEN THIS HAPPEN TO ME. THE DEALER IS TELLING ME THAT BECAUSE OTHER PEOPLE HAVE WORKED ON IT BEFORE (SPARK PLUGS AND WIRES ARE ALL I HAVE HAD DONE TO IT) THAT THEY WON'T HONOR THE WARRANTY BUT WILL FIX IT FOR A FEE. I AM NOW FACED WITH A BEAUTIFUL VEHICLE THAT WILL NOT RUN AND STILL HAVE TO MAKE PAYMENTS TO THE BANK. WITH NO WAY TO GET TO WORK AND EARN INCOME, I AM NOW FACED WITH LOSING MY HOME. THIS IS SUZUKI'S TOP OF THE LINE MODEL. I HAVE DONE SOME RESEARCH ON THE INTERNET AND FOUND THAT THEY HAVE HAD THIS PROBLEM SINCE 1999. PLEASE SEE THE LINK THAT I HAVE PROVIDED. ACTION NEEDS TO TAKEN AGAINST THEM. WWW.CARREVIEW.COM.

NHTSA complaint #10141236 — an unverified report by a vehicle owner.

at 51,000 miles Port Richey, FL

ENGINE AND ENGINE COOLING:ENGINE

I OWN A 2001 SUZUKI XL7 4X4, 51,000 MILES. SUZUKI WON'T HONOR THEIR WARRANTY FOR THIS ENGINE. THE WARRANTY IS FOR 100,000 MILES OR 7 YEARS ON THE ENGINE. WELL, I HAVE A SERIOUS PROBLEM WITH MY SUZUKI XL7. THERE IS AN ENGINEERING DESIGN FLAW IN THE AUTOMATIC TENSION ADJUSTMENT FOR THE TIMING CHAIN AS NOTED IN A SUZUKI INTERNAL SERVICE BULLETIN. SUZUKI TURNS A DEAF EAR AND BLIND EYE TO THIS PROBLEM. IT WILL COST ME $3,000 TO FIX MY CAR. THIS VEHICLE IS UNSAFE TO DRIVE, THE ENGINE JUST STOPPED ON ME, WHILE I WAS DRIVING HOME FROM WORK, AT 1:00 A.M., IN THE MORNING, ON OCT. 5, 2005. I WAS PETRIFIED WHEN THIS HAPPEN TO ME. THE DEALER IS TELLING ME THAT BECAUSE OTHER PEOPLE HAVE WORKED ON IT BEFORE (SPARK PLUGS AND WIRES ARE ALL I HAVE HAD DONE TO IT) THAT THEY WON'T HONOR THE WARRANTY BUT WILL FIX IT FOR A FEE. I AM NOW FACED WITH A BEAUTIFUL VEHICLE THAT WILL NOT RUN AND STILL HAVE TO MAKE PAYMENTS TO THE BANK. WITH NO WAY TO GET TO WORK AND EARN INCOME, I AM NOW FACED WITH LOSING MY HOME. THIS IS SUZUKI'S TOP OF THE LINE MODEL. I HAVE DONE SOME RESEARCH ON THE INTERNET AND FOUND THAT THEY HAVE HAD THIS PROBLEM SINCE 1999. PLEASE SEE THE LINK THAT I HAVE PROVIDED. ACTION NEEDS TO TAKEN AGAINST THEM. WWW.CARREVIEW.COM.

NHTSA complaint #10141237 — an unverified report by a vehicle owner.

at 37,000 miles Shirley, NY

STRUCTURE:BODY:DOOR

WHEN ACCELERATING AT ANY TIME DOOR AJAR SENSOR LIGHT CAME ON.

NHTSA complaint #10106705 — an unverified report by a vehicle owner.

at 37,000 miles Shirley, NY

INTERIOR LIGHTING

WHEN ACCELERATING AT ANY TIME DOOR AJAR SENSOR LIGHT CAME ON.

NHTSA complaint #10106705 — an unverified report by a vehicle owner.

Roosevelt, NY Crash

VEHICLE SPEED CONTROL:CABLES

PROBLEMS WITH ACCELERATOR STICKING. *MR CONSUMER WAS INVOLVED IN TWO COLLISIONS WITH ANOTHER VEHICLE DUE TO ACCELERATOR PROBLEMS. AN ACCELERATOR CABLE WAS INSTALLED, BUT A FEW MONTHS LATER VEHICLE STARTED TO ACCELERATE ALMOST HITTING ANOTHER VEHICLE.

NHTSA complaint #10073624 — an unverified report by a vehicle owner.

at 5,000 miles Jefferson, WI

VISIBILITY:WINDSHIELD

WHILE DRIVING, AIR WAS COMING THROUGH THE WINDSHIELD. THE WINDSHIELD WAS REPLACED ONCE BEFORE FOR A SIMILAR PROBLEM.

NHTSA complaint #10059620 — an unverified report by a vehicle owner.

at 49,225 miles Salinas, CA

AIR BAGS

AIRBAG LIGHT STAYS ON. TOOK IN TO BE CHECKED, SEEMS THAT THE CLOCKSPRING HAS A SHORT.

NHTSA complaint #10055123 — an unverified report by a vehicle owner.

Coram, NY Crash 1 injured

VEHICLE SPEED CONTROL:CABLES

THE DRIVER STOPPED AT A STOP SIGN. DRIVER PRESSED ACCELERATOR AND THE VEHICLE BEGAN TO ZIG ZAG AND LOSE CONTROL. VEHICLE FLIPPED OVER AND HIT A FENCE. THE VEHICLE WAS TOTALED. *AK RECALL# 03V512000 ONE WEEK AFTER THE ACCIDENT.

NHTSA complaint #10053700 — an unverified report by a vehicle owner.