Owners have filed 15 complaints
about the 2001 Suzuki XL-7 with NHTSA between 2004 and 2010.
The largest single group is the engine & cooling.
Across this model's run it ranks 6 of 6 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 21
Against the median year of the Suzuki XL-7. 50 means typical for this
model; 100 means roughly double.
Severity — 100
26.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 52
31% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2001 Suzuki XL-7
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Equipment & Accessories
320.0%
Median failure at 106,000 miles
Engine & Cooling
320.0%
Median failure at 51,000 miles
Windows, Mirrors & Wipers
213.3%
Median failure at 2,527 miles
Lights
213.3%
0 crashes, 1 fires · median 71,000 mi
Acceleration & Cruise Control
213.3%
2 crashes, 0 fires
Body & Structure
16.7%
Median failure at 37,000 miles
Airbags
16.7%
Median failure at 49,225 miles
Transmission & Drivetrain
16.7%
Median failure at 21,500 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
215.4%
1,000 – 9,999 miles
17.7%
10,000 – 24,999 miles
17.7%
25,000 – 49,999 miles
430.8%
50,000 – 74,999 miles
215.4%
100,000 – 149,999 miles
323.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2004peak 2Sep 2010
Recalls on the 2001 Suzuki XL-7
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200431320,322 units in Canada
Fuel System
On certain vehicles, under ambient temperatures below -25 degrees Celsius, moisture can freeze in the fuel pressure regulator. As a result, fuel system pressure may increase at the time of engine start up, causing fuel loss at the fuel pipe/fuel hose connection. Fuel loss in the presence of an ignition source could result in a fire. Correction: For 1999-2000 model year vehicles, dealers will (1) replace the fuel pressure regulator & vacuum hose and change the system routing to accommodate use of a higher surge tank attachment location that will prevent water from being sucked into the fuel pressure regulator, and (2) replace the fuel delivery hose and replace the hose clamp with an improved clamp. For 2001 and later model year vehicles, dealers will only replace the fuel pressure regulator & vacuum hose and change the system routing as described above. Note: This recall supersedes recall 2001032.
Recall 200332020,676 units in Canada
Other
On certain vehicles, the accelerator cable casing cap that is attached to the firewall can crack due to extended exposure to forces from the accelerator cable and insufficient long-term durability of the plastic casing cap. If the casing cap becomes cracked, movement of the inner accelerator cable through the cap can cause the inner accelerator cable to become frayed. If the inner accelerator cable becomes frayed, it can stick during vehicle operation. Correction: Dealer will replace the accelerator cable assembly.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 105,000 milesWoodbridge, VAFire
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2001 SUZUKI XL7 . THE CONTACT STATED THAT WHEN TURNING THE VEHICLE ON THERE WAS SMOKING COMING FROM THE RIGHT FRONT BUMPER. THE CONTACT NOTICED THAT IT WAS ACTUALLY COMING FROM THE LIGHT BULB WHEN FLAMES STARTED TO FORM. THERE WERE DAMAGES TO THE FRONT BUMPER AND THE HEADLIGHTS. THE VEHICLE WAS NOT TOWED. THE DEALER WAS INFORMED ABOUT THE FAILURE AND STATED THAT WOULD NOT TAKE RESPONSIBILITY FOR THE FAILURE AND TO CONTACT THE INSURANCE AGENCY. THE FAILURE AND THE CURRENT MILEAGES WERE 105000.
NHTSA complaint #10357240 — an unverified report by a vehicle owner.
Roosevelt, NYCrash
VEHICLE SPEED CONTROL:CABLES
PROBLEMS WITH ACCELERATOR STICKING. *MR CONSUMER WAS INVOLVED IN TWO COLLISIONS WITH ANOTHER VEHICLE DUE TO ACCELERATOR PROBLEMS. AN ACCELERATOR CABLE WAS INSTALLED, BUT A FEW MONTHS LATER VEHICLE STARTED TO ACCELERATE ALMOST HITTING ANOTHER VEHICLE.
NHTSA complaint #10073624 — an unverified report by a vehicle owner.
Coram, NYCrash1 injured
VEHICLE SPEED CONTROL:CABLES
THE DRIVER STOPPED AT A STOP SIGN. DRIVER PRESSED ACCELERATOR AND THE VEHICLE BEGAN TO ZIG ZAG AND LOSE CONTROL. VEHICLE FLIPPED OVER AND HIT A FENCE. THE VEHICLE WAS TOTALED. *AK RECALL# 03V512000 ONE WEEK AFTER THE ACCIDENT.
NHTSA complaint #10053700 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 105,000 milesWoodbridge, VAFire
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2001 SUZUKI XL7 . THE CONTACT STATED THAT WHEN TURNING THE VEHICLE ON THERE WAS SMOKING COMING FROM THE RIGHT FRONT BUMPER. THE CONTACT NOTICED THAT IT WAS ACTUALLY COMING FROM THE LIGHT BULB WHEN FLAMES STARTED TO FORM. THERE WERE DAMAGES TO THE FRONT BUMPER AND THE HEADLIGHTS. THE VEHICLE WAS NOT TOWED. THE DEALER WAS INFORMED ABOUT THE FAILURE AND STATED THAT WOULD NOT TAKE RESPONSIBILITY FOR THE FAILURE AND TO CONTACT THE INSURANCE AGENCY. THE FAILURE AND THE CURRENT MILEAGES WERE 105000.
NHTSA complaint #10357240 — an unverified report by a vehicle owner.
at 115,000 milesPittsfield, OH
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2001 SUZUKI XL-7. SINCE JULY OF 2009, THE AIR CONDITIONING UNIT HAS BEEN BINDING AND FREEZING UP. THE CONTACT PULLED THE FUSE SO THAT THE AIR CONDITIONER COMPRESSOR WOULD NOT FREEZE UP. HE DOES NOT ACTIVATE THE AIR CONDITIONING DUE TO CONCERN THAT THE BELT MAY SNAP OFF WHILE DRIVING AND CAUSE A CRASH. THE FAILURE MILEAGE WAS 115,000.
NHTSA complaint #10275905 — an unverified report by a vehicle owner.
at 106,000 milesCreston, IA
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C COMPRESSOR SEIZING/ JUST OVER 100,000 MILES AND MECHANIC SAID THIS IS DEFECT AND COMMON BUT SUZUKI IS IGNORING PROBLEM. ALSO THIS COULD CAUSE SERIOUS ACCIDENT IF OCCURS WHILE DRIVING.
NHTSA complaint #10226103 — an unverified report by a vehicle owner.
at 55 milesJefferson City, TN
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
I HAVE A 2001 SUZUKI XL-7 THE AC COMPRESSOR STARTED MAKING A NOISE WHEN YOU TURNED IT ON. AND THEN ONE DAY WE WHERE DRIVING DOWN THE ROAD AND I TURNED THE AIR ON AND MY VEHICLE DIED. WE COASTED OFF THE ROAD AND TRIED TO START IT, BUT NOTHING. SO, I TURNED THE SWITCH OFF TO THE AIR AND THE VEHICLE STARTED BACK. I HAD TO REPLACE THE COMPRESSOR WHICH WAS NOT CHEAP. AND NOW IT IS STARTING TO MAKE THE SAME NOISE I BEFORE. WHICH I CAN'T AFFORD ANOTHER 900.00 TO REPLACE THIS ONE. AND SUZUKI REFUSED TO DO ANYTHING. I ALSO TOLD THEM ABOUT THE VEHICLE STALLING OUT THE MIDDLE OF THE ROAD WHEN THE COMPRESSOR WENT OUT. THEY DIDN'T CARE.
NHTSA complaint #10215258 — an unverified report by a vehicle owner.
at 55 milesJefferson City, TN
ENGINE AND ENGINE COOLING
I HAVE A 2001 SUZUKI XL-7 THE AC COMPRESSOR STARTED MAKING A NOISE WHEN YOU TURNED IT ON. AND THEN ONE DAY WE WHERE DRIVING DOWN THE ROAD AND I TURNED THE AIR ON AND MY VEHICLE DIED. WE COASTED OFF THE ROAD AND TRIED TO START IT, BUT NOTHING. SO, I TURNED THE SWITCH OFF TO THE AIR AND THE VEHICLE STARTED BACK. I HAD TO REPLACE THE COMPRESSOR WHICH WAS NOT CHEAP. AND NOW IT IS STARTING TO MAKE THE SAME NOISE I BEFORE. WHICH I CAN'T AFFORD ANOTHER 900.00 TO REPLACE THIS ONE. AND SUZUKI REFUSED TO DO ANYTHING. I ALSO TOLD THEM ABOUT THE VEHICLE STALLING OUT THE MIDDLE OF THE ROAD WHEN THE COMPRESSOR WENT OUT. THEY DIDN'T CARE.
NHTSA complaint #10215258 — an unverified report by a vehicle owner.
at 21,500 milesRiverhead, NY
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
DT*: THE CONTACT STATED A LOUD WHINING NOISE WAS HEARD WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THE REAR DIFFERENTIAL AND THE FRONT AXEL BEARING NEEDED TO BE REPLACED.
NHTSA complaint #10164703 — an unverified report by a vehicle owner.
at 47,000 milesTopeka, KS
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE A/C COMPRESSOR HAS FAILED AT APPROX. 47,000 MILES. I HAVE CHECKED WITH MANY OTHER SUZUKI OWNERS AND THE DEALERSHIP HERE LOCALLY. THEY ALL STATE THIS IS COMMON FOR SUZUKI'S. DUE TO THE HIGH REPLACEMENT COST OF THE COMPRESSOR I AM CURRENTLY WITHOUT A/C WITH A 110 DEGREE HEAT INDEX. I WILL BE PURCHASING THE NEW COMPRESSOR AND HAVING IT INSTALLED SOON.
NHTSA complaint #10164125 — an unverified report by a vehicle owner.
at 51,000 milesPort Richey, FL
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2001 SUZUKI XL7 4X4, 51,000 MILES. SUZUKI WON'T HONOR THEIR WARRANTY FOR THIS ENGINE. THE WARRANTY IS FOR 100,000 MILES OR 7 YEARS ON THE ENGINE. WELL, I HAVE A SERIOUS PROBLEM WITH MY SUZUKI XL7. THERE IS AN ENGINEERING DESIGN FLAW IN THE AUTOMATIC TENSION ADJUSTMENT FOR THE TIMING CHAIN AS NOTED IN A SUZUKI INTERNAL SERVICE BULLETIN. SUZUKI TURNS A DEAF EAR AND BLIND EYE TO THIS PROBLEM. IT WILL COST ME $3,000 TO FIX MY CAR. THIS VEHICLE IS UNSAFE TO DRIVE, THE ENGINE JUST STOPPED ON ME, WHILE I WAS DRIVING HOME FROM WORK, AT 1:00 A.M., IN THE MORNING, ON OCT. 5, 2005. I WAS PETRIFIED WHEN THIS HAPPEN TO ME. THE DEALER IS TELLING ME THAT BECAUSE OTHER PEOPLE HAVE WORKED ON IT BEFORE (SPARK PLUGS AND WIRES ARE ALL I HAVE HAD DONE TO IT) THAT THEY WON'T HONOR THE WARRANTY BUT WILL FIX IT FOR A FEE. I AM NOW FACED WITH A BEAUTIFUL VEHICLE THAT WILL NOT RUN AND STILL HAVE TO MAKE PAYMENTS TO THE BANK. WITH NO WAY TO GET TO WORK AND EARN INCOME, I AM NOW FACED WITH LOSING MY HOME. THIS IS SUZUKI'S TOP OF THE LINE MODEL. I HAVE DONE SOME RESEARCH ON THE INTERNET AND FOUND THAT THEY HAVE HAD THIS PROBLEM SINCE 1999. PLEASE SEE THE LINK THAT I HAVE PROVIDED. ACTION NEEDS TO TAKEN AGAINST THEM. WWW.CARREVIEW.COM.
NHTSA complaint #10141236 — an unverified report by a vehicle owner.
at 51,000 milesPort Richey, FL
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2001 SUZUKI XL7 4X4, 51,000 MILES. SUZUKI WON'T HONOR THEIR WARRANTY FOR THIS ENGINE. THE WARRANTY IS FOR 100,000 MILES OR 7 YEARS ON THE ENGINE. WELL, I HAVE A SERIOUS PROBLEM WITH MY SUZUKI XL7. THERE IS AN ENGINEERING DESIGN FLAW IN THE AUTOMATIC TENSION ADJUSTMENT FOR THE TIMING CHAIN AS NOTED IN A SUZUKI INTERNAL SERVICE BULLETIN. SUZUKI TURNS A DEAF EAR AND BLIND EYE TO THIS PROBLEM. IT WILL COST ME $3,000 TO FIX MY CAR. THIS VEHICLE IS UNSAFE TO DRIVE, THE ENGINE JUST STOPPED ON ME, WHILE I WAS DRIVING HOME FROM WORK, AT 1:00 A.M., IN THE MORNING, ON OCT. 5, 2005. I WAS PETRIFIED WHEN THIS HAPPEN TO ME. THE DEALER IS TELLING ME THAT BECAUSE OTHER PEOPLE HAVE WORKED ON IT BEFORE (SPARK PLUGS AND WIRES ARE ALL I HAVE HAD DONE TO IT) THAT THEY WON'T HONOR THE WARRANTY BUT WILL FIX IT FOR A FEE. I AM NOW FACED WITH A BEAUTIFUL VEHICLE THAT WILL NOT RUN AND STILL HAVE TO MAKE PAYMENTS TO THE BANK. WITH NO WAY TO GET TO WORK AND EARN INCOME, I AM NOW FACED WITH LOSING MY HOME. THIS IS SUZUKI'S TOP OF THE LINE MODEL. I HAVE DONE SOME RESEARCH ON THE INTERNET AND FOUND THAT THEY HAVE HAD THIS PROBLEM SINCE 1999. PLEASE SEE THE LINK THAT I HAVE PROVIDED. ACTION NEEDS TO TAKEN AGAINST THEM. WWW.CARREVIEW.COM.
NHTSA complaint #10141237 — an unverified report by a vehicle owner.
at 37,000 milesShirley, NY
STRUCTURE:BODY:DOOR
WHEN ACCELERATING AT ANY TIME DOOR AJAR SENSOR LIGHT CAME ON.
NHTSA complaint #10106705 — an unverified report by a vehicle owner.
at 37,000 milesShirley, NY
INTERIOR LIGHTING
WHEN ACCELERATING AT ANY TIME DOOR AJAR SENSOR LIGHT CAME ON.
NHTSA complaint #10106705 — an unverified report by a vehicle owner.
Roosevelt, NYCrash
VEHICLE SPEED CONTROL:CABLES
PROBLEMS WITH ACCELERATOR STICKING. *MR CONSUMER WAS INVOLVED IN TWO COLLISIONS WITH ANOTHER VEHICLE DUE TO ACCELERATOR PROBLEMS. AN ACCELERATOR CABLE WAS INSTALLED, BUT A FEW MONTHS LATER VEHICLE STARTED TO ACCELERATE ALMOST HITTING ANOTHER VEHICLE.
NHTSA complaint #10073624 — an unverified report by a vehicle owner.
at 5,000 milesJefferson, WI
VISIBILITY:WINDSHIELD
WHILE DRIVING, AIR WAS COMING THROUGH THE WINDSHIELD. THE WINDSHIELD WAS REPLACED ONCE BEFORE FOR A SIMILAR PROBLEM.
NHTSA complaint #10059620 — an unverified report by a vehicle owner.
at 49,225 milesSalinas, CA
AIR BAGS
AIRBAG LIGHT STAYS ON. TOOK IN TO BE CHECKED, SEEMS THAT THE CLOCKSPRING HAS A SHORT.
NHTSA complaint #10055123 — an unverified report by a vehicle owner.
Coram, NYCrash1 injured
VEHICLE SPEED CONTROL:CABLES
THE DRIVER STOPPED AT A STOP SIGN. DRIVER PRESSED ACCELERATOR AND THE VEHICLE BEGAN TO ZIG ZAG AND LOSE CONTROL. VEHICLE FLIPPED OVER AND HIT A FENCE. THE VEHICLE WAS TOTALED. *AK RECALL# 03V512000 ONE WEEK AFTER THE ACCIDENT.
NHTSA complaint #10053700 — an unverified report by a vehicle owner.