Owners have filed 26 complaints
about the 2005 Suzuki XL-7 with NHTSA between 2006 and 2015.
The largest single group is the brakes.
Across this model's run it ranks 4 of 6 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 36
Against the median year of the Suzuki XL-7. 50 means typical for this
model; 100 means roughly double.
Severity — 100
65.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 92
54% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2005 Suzuki XL-7
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Acceleration & Cruise Control
415.4%
3 crashes, 1 fires · median 38,500 mi
Brakes
415.4%
1 crashes, 0 fires · median 32,200 mi
Seat Belts
311.5%
Median failure at 55,000 miles
Lights
311.5%
2 crashes, 0 fires · median 1,500 mi
Airbags
311.5%
1 crashes, 0 fires · median 106,000 mi
Suspension
27.7%
2 crashes, 0 fires · median 1,500 mi
Body & Structure
27.7%
1 crashes, 0 fires · median 170,000 mi
Windows, Mirrors & Wipers
13.8%
Median failure at 750 miles
Steering
13.8%
Median failure at 59,500 miles
Electrical System
13.8%
1 crashes, 0 fires · median 1,500 mi
Transmission & Drivetrain
13.8%
Median failure at 87,000 miles
Engine & Cooling
13.8%
Median failure at 35,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
28.3%
1,000 – 9,999 miles
625.0%
10,000 – 24,999 miles
28.3%
25,000 – 49,999 miles
625.0%
50,000 – 74,999 miles
28.3%
75,000 – 99,999 miles
28.3%
100,000 – 149,999 miles
28.3%
150,000+ miles
28.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2006peak 6May 2015
Recalls on the 2005 Suzuki XL-7
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
10V250000
STEERING:HYDRAULIC POWER ASSIST:PUMP
SUZUKI IS RECALLING CERTAIN MODEL YEAR MODEL YEAR 2006 GRAND VITARA AND MODEL YEAR 2005-2006 XL-7 VEHICLES. THE TENSION ADJUSTER PULLEY FOR THE DRIVE BELT THAT OPERATES THE POWER STEERING PUMP AND AIR CONDITIONER COMPRESSOR (IF EQUIPPED) HAS AN OUTER PORTION THAT IS MADE OF PLASTIC. REPEATED HEAT STRESS CAN CAUSE THE PLASTIC MATERIAL TO DETERIORATE AND PIECES OF THE PULLEY CAN BREAK OFF.
Risk: BROKEN PIECES OF THE PULLEY CAN GET CAUGHT BETWEEN THE PULLEY AND THE DRIVE BELT, CAUSING THE DRIVE BELT TO COME OFF AND RESULTING IN THE DRIVER NEEDING INCREASED EFFORT TO STEER THE VEHICLE INCREASING THE RISK OF A CRASH.
05V452000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 16-INCH WHEELS, THE FRONT BRAKE DISCS MAY BREAK UNDER SEVERE DRIVING CONDITIONS. THE BREAKAGE CAN OCCUR IN CONDITIONS WHERE THE VEHICLE IS DRIVEN ON A REGULAR BASIS ON EXTREMELY STEEP PAVED DOWN-SLOPES WHILE CONTINUOUSLY APPLYING THE BRAKES.
Risk: THE FRONT BRAKES MAY BECOME INOPERATIVE AND THE VEHICLE MAY PULL TO ONE SIDE. THIS COULD RESULT IN A CRASH WITHOUT PRIOR WARNING.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 170,000 milesInterlachen, FLCrash1 injured1 killed
AIR BAGS
TRAFFIC CRASH WHERE THE VEHICLE OVERTURNED SEVERAL TIMES. ALL DAMAGE TO FRONT AND DRIVERS SIDE. BOTH PEOPLE EJECTED FROM A VEHICLE. NO AIRBAG DEPLOYMENT. VEHICLE ESTIMATED TO BE OVER 50 MPH. VEHICLE WAS TOTALED.
NHTSA complaint #10715065 — an unverified report by a vehicle owner.
at 170,000 milesInterlachen, FLCrash1 injured1 killed
STRUCTURE:BODY
TRAFFIC CRASH WHERE THE VEHICLE OVERTURNED SEVERAL TIMES. ALL DAMAGE TO FRONT AND DRIVERS SIDE. BOTH PEOPLE EJECTED FROM A VEHICLE. NO AIRBAG DEPLOYMENT. VEHICLE ESTIMATED TO BE OVER 50 MPH. VEHICLE WAS TOTALED.
NHTSA complaint #10715065 — an unverified report by a vehicle owner.
at 122,000 milesGreensboro, NCCrashFire1 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 SUZUKI XL-7. THE CONTACT STATED THAT WHILE DRIVING 10 MPH AND ATTEMPTING A TURN, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO CONTROL THE RAPID ACCELERATION AND CRASHED INTO FOUR OTHER VEHICLES. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. IN ADDITION, SMOKE EMITTED INSIDE THE VEHICLE FROM THE REAR DRIVER'S SIDE. THE POLICE WERE NOTIFIED HOWEVER, A POLICE REPORT WAS NOT FILED. THE CONTACT WAS TRANSPORTED TO THE EMERGENCY ROOM VIA AMBULANCE FOR TREATMENT OF MINOR INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 122,000.
NHTSA complaint #10475919 — an unverified report by a vehicle owner.
at 1,500 milesGreenwood, FLCrash
SUSPENSION:FRONT
BRAKES LOCKING UP WHEN COMING TO A STOP &. MAKING POPPING NOISES WHEN TAKING OFF. DRIVER SIDE WINDOW WILL SOME TIMES NOT GO UP. AT VERY RARE OCCASIONS BRIGHT LIGHTT WILL NOT COME ON DURING THE NIGHT,VEHICLE PULLS TO RIGHT, DOME LIGHT COMES ON AND TURNS OFF WHILE DOOR IS OPEN...DEALERSHIP STATED THEY COULD NOT FIND ANYTHING WRONG, BOTH TIMES WHEN TAKEN IN..............NOW2008. AFTER WARRANTY IS NO LONGER. TOOK VEHICLE TO FIRESTONE. THE MECHANIC STATED ROTORS, BRAKES, CALIPER, BEARINGS, SHOCKS HAVE ALL NEED TO BE REPLACED. DUE TO FAILURE OF PARTS AND THE AMOUNT OF MILES PLUS THE YEAR SOME OF THE PARTS SHOULD NOT BE IN THIS SHAPE. THE REPAIRS SHOULD HAVE BEEN DONE A LONG TIME AGO. I NEVER LET MY OIL MECHANIC LOOK AT MY VEHICLE IN FEAR OF LOSING MY WARRANTY BUT NOW THIS WOULD HAVE BEEN TAKEN CARE OF IF THE DEALERSHIP WOULD HAVE BEEN HONEST WITH ME NOW I HAVE TO FIND AWAY TO COME UP WITH $1600.00 JUST TO KEEP ME SAFE WHILE SEEING PATIENT'S IN THERE HOMES... I HAVE RAN OFF IN A DITCH DUE TO BRAKE FAILURE. TO STOP ME FROM HITTING A CAR. STOP FAST ON DIRT ROAD TO AVOID HITTING A DEER AND MY BRAKES WOULD NOT WORK UNTIL THE PEDAL HIT THE FIREWALL . THIS IS NOT RIGHT AND THE SUZUKI COMPANY SHOULD HAVE TO LOOK INTO THE PROBLEM AND MAKE REPAIRS.. AS FOR ME I DRIVE SLOWER THEN THE SPEED LIMIT AND STAY AWAY FROM OTHER CARS AS MUCH AS POSSIBLE... I DO NOT CARE IF I RECEIVE ANY HELP IN THIS MATTER...BUT SOMEONE NEEDS TO KNOW THERE IS A PROBLEM WITH THE ENTIRE BRAKE SYSTEM STARTING WITH THE SHOCKS ALL THE WAY TO THE BEARINGS.
NHTSA complaint #10273583 — an unverified report by a vehicle owner.
at 1,500 milesGreenwood, FLCrash
EXTERIOR LIGHTING
BRAKES LOCKING UP WHEN COMING TO A STOP &. MAKING POPPING NOISES WHEN TAKING OFF. DRIVER SIDE WINDOW WILL SOME TIMES NOT GO UP. AT VERY RARE OCCASIONS BRIGHT LIGHTT WILL NOT COME ON DURING THE NIGHT,VEHICLE PULLS TO RIGHT, DOME LIGHT COMES ON AND TURNS OFF WHILE DOOR IS OPEN...DEALERSHIP STATED THEY COULD NOT FIND ANYTHING WRONG, BOTH TIMES WHEN TAKEN IN..............NOW2008. AFTER WARRANTY IS NO LONGER. TOOK VEHICLE TO FIRESTONE. THE MECHANIC STATED ROTORS, BRAKES, CALIPER, BEARINGS, SHOCKS HAVE ALL NEED TO BE REPLACED. DUE TO FAILURE OF PARTS AND THE AMOUNT OF MILES PLUS THE YEAR SOME OF THE PARTS SHOULD NOT BE IN THIS SHAPE. THE REPAIRS SHOULD HAVE BEEN DONE A LONG TIME AGO. I NEVER LET MY OIL MECHANIC LOOK AT MY VEHICLE IN FEAR OF LOSING MY WARRANTY BUT NOW THIS WOULD HAVE BEEN TAKEN CARE OF IF THE DEALERSHIP WOULD HAVE BEEN HONEST WITH ME NOW I HAVE TO FIND AWAY TO COME UP WITH $1600.00 JUST TO KEEP ME SAFE WHILE SEEING PATIENT'S IN THERE HOMES... I HAVE RAN OFF IN A DITCH DUE TO BRAKE FAILURE. TO STOP ME FROM HITTING A CAR. STOP FAST ON DIRT ROAD TO AVOID HITTING A DEER AND MY BRAKES WOULD NOT WORK UNTIL THE PEDAL HIT THE FIREWALL . THIS IS NOT RIGHT AND THE SUZUKI COMPANY SHOULD HAVE TO LOOK INTO THE PROBLEM AND MAKE REPAIRS.. AS FOR ME I DRIVE SLOWER THEN THE SPEED LIMIT AND STAY AWAY FROM OTHER CARS AS MUCH AS POSSIBLE... I DO NOT CARE IF I RECEIVE ANY HELP IN THIS MATTER...BUT SOMEONE NEEDS TO KNOW THERE IS A PROBLEM WITH THE ENTIRE BRAKE SYSTEM STARTING WITH THE SHOCKS ALL THE WAY TO THE BEARINGS.
NHTSA complaint #10273583 — an unverified report by a vehicle owner.
at 1,500 milesGreenwood, FLCrash
SUSPENSION:REAR
BRAKES LOCKING UP WHEN COMING TO A STOP &. MAKING POPPING NOISES WHEN TAKING OFF. DRIVER SIDE WINDOW WILL SOME TIMES NOT GO UP. AT VERY RARE OCCASIONS BRIGHT LIGHTT WILL NOT COME ON DURING THE NIGHT,VEHICLE PULLS TO RIGHT, DOME LIGHT COMES ON AND TURNS OFF WHILE DOOR IS OPEN...DEALERSHIP STATED THEY COULD NOT FIND ANYTHING WRONG, BOTH TIMES WHEN TAKEN IN..............NOW2008. AFTER WARRANTY IS NO LONGER. TOOK VEHICLE TO FIRESTONE. THE MECHANIC STATED ROTORS, BRAKES, CALIPER, BEARINGS, SHOCKS HAVE ALL NEED TO BE REPLACED. DUE TO FAILURE OF PARTS AND THE AMOUNT OF MILES PLUS THE YEAR SOME OF THE PARTS SHOULD NOT BE IN THIS SHAPE. THE REPAIRS SHOULD HAVE BEEN DONE A LONG TIME AGO. I NEVER LET MY OIL MECHANIC LOOK AT MY VEHICLE IN FEAR OF LOSING MY WARRANTY BUT NOW THIS WOULD HAVE BEEN TAKEN CARE OF IF THE DEALERSHIP WOULD HAVE BEEN HONEST WITH ME NOW I HAVE TO FIND AWAY TO COME UP WITH $1600.00 JUST TO KEEP ME SAFE WHILE SEEING PATIENT'S IN THERE HOMES... I HAVE RAN OFF IN A DITCH DUE TO BRAKE FAILURE. TO STOP ME FROM HITTING A CAR. STOP FAST ON DIRT ROAD TO AVOID HITTING A DEER AND MY BRAKES WOULD NOT WORK UNTIL THE PEDAL HIT THE FIREWALL . THIS IS NOT RIGHT AND THE SUZUKI COMPANY SHOULD HAVE TO LOOK INTO THE PROBLEM AND MAKE REPAIRS.. AS FOR ME I DRIVE SLOWER THEN THE SPEED LIMIT AND STAY AWAY FROM OTHER CARS AS MUCH AS POSSIBLE... I DO NOT CARE IF I RECEIVE ANY HELP IN THIS MATTER...BUT SOMEONE NEEDS TO KNOW THERE IS A PROBLEM WITH THE ENTIRE BRAKE SYSTEM STARTING WITH THE SHOCKS ALL THE WAY TO THE BEARINGS.
NHTSA complaint #10273583 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 170,000 milesInterlachen, FLCrash1 injured1 killed
AIR BAGS
TRAFFIC CRASH WHERE THE VEHICLE OVERTURNED SEVERAL TIMES. ALL DAMAGE TO FRONT AND DRIVERS SIDE. BOTH PEOPLE EJECTED FROM A VEHICLE. NO AIRBAG DEPLOYMENT. VEHICLE ESTIMATED TO BE OVER 50 MPH. VEHICLE WAS TOTALED.
NHTSA complaint #10715065 — an unverified report by a vehicle owner.
at 170,000 milesInterlachen, FLCrash1 injured1 killed
STRUCTURE:BODY
TRAFFIC CRASH WHERE THE VEHICLE OVERTURNED SEVERAL TIMES. ALL DAMAGE TO FRONT AND DRIVERS SIDE. BOTH PEOPLE EJECTED FROM A VEHICLE. NO AIRBAG DEPLOYMENT. VEHICLE ESTIMATED TO BE OVER 50 MPH. VEHICLE WAS TOTALED.
NHTSA complaint #10715065 — an unverified report by a vehicle owner.
at 106,000 milesMelbourne, FL
AIR BAGS
AIR BAG LIGHT STAYS ON, AND THE CLOCK KEEP FLASHING, THEY SAYING IT IS SENSOR UNDER PASSENGER SEAT NEED TO REPLACE, THE IS SAFETY ISSUE, SUZUKI NEED TO DO RECALL ON ALL THESE PROBLEM.
NHTSA complaint #10566594 — an unverified report by a vehicle owner.
at 36,000 milesGibsonia, PA
SEAT BELTS
TL* THE CONTACT OWNS A 2005 SUZUKI XL7. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, THE REAR MIDDLE ROW SEAT BELT FAILED TO RETRACT MAKING IT IMPOSSIBLE TO BUCKLE THE SEAT BELT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE SEAT BELTS WERE REPLACED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. ...UPDATED 11-14-13 *BF THE CONSUMER STATED THE SEAT BELTS HAVE WORN OUT TWICE. HE TOOK THE VEHICLE TO THE DEALER AT APPROXIMATELY 36,000 AND THEY WERE REPLACED. NOW AT 50,000, THEY NEED TO BE REPLACED AGAIN. WHERE THE SEAT BELT RETRACTS INTO THE UNIT, THEY ARE BEING WORN THROUGH, AND THEY WILL NOT RETRACT OR EXTEND.
NHTSA complaint #10546272 — an unverified report by a vehicle owner.
at 122,000 milesGreensboro, NCCrashFire1 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 SUZUKI XL-7. THE CONTACT STATED THAT WHILE DRIVING 10 MPH AND ATTEMPTING A TURN, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO CONTROL THE RAPID ACCELERATION AND CRASHED INTO FOUR OTHER VEHICLES. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. IN ADDITION, SMOKE EMITTED INSIDE THE VEHICLE FROM THE REAR DRIVER'S SIDE. THE POLICE WERE NOTIFIED HOWEVER, A POLICE REPORT WAS NOT FILED. THE CONTACT WAS TRANSPORTED TO THE EMERGENCY ROOM VIA AMBULANCE FOR TREATMENT OF MINOR INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 122,000.
NHTSA complaint #10475919 — an unverified report by a vehicle owner.
at 55,000 milesChetachet, RI
SEAT BELTS
TL* THE CONTACT OWNS A 2005 SUZUKI XL-7. THE CONTACT STATED THAT THE REAR SECOND ROW SEAT BELTS COULD NOT BE RETRACTED OR FASTENED DUE TO THE SEAT BELT MATERIAL BECOMING SHREDDED. THE VEHICLE WAS TAKEN TO A LOCAL AUTO-BODY DEALER TO HAVE THE SEAT BELTS AND RETRACTING SYSTEM REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 59,000.
NHTSA complaint #10475315 — an unverified report by a vehicle owner.
at 47,000 milesSandpoint, ID
SERVICE BRAKES
I PURCHASED THIS VEHICLE IN 4/2010 IT HAD 22,000 MILES ON IT. I HAD NEW BRAKE PADS INSTALLED 7/18/2011 AT 47,000 MILES. IT BEGAN TO HAVE ISSUES AGAIN IN JANUARY 2012, I FINALLY HAD TO HAVE NEW ROTORS/BRAKES INSTALLED AGAIN 6/2012. I CONTACTED SUZUKI REGARDING THE ISSUES OF THE BRAKE SYSTEM, THEY STATED THAT MY VIN# WAS NOT ON A RECALL FOR THE BRAKING SYSTEM YET, I STILL HAVE ISSUES. WHAT RE-COARSE DO I HAVE IN GETTING RE-EMBURSED FOR PRIOR INSTALLMENT OF NEW BRAKES AND GETTING IT CORRECTED AGAIN! I NOW HAVE 72,000 MILES ON THIS CAR I USE IT FOR IN-HOME HEALTH CARE, I TRANSPORT CLIENTS, I'M CONCERNED ABOUT OUR SAFETY.
NHTSA complaint #10468433 — an unverified report by a vehicle owner.
at 59,500 milesCarolina, PR
STEERING
I WENT TO THE DEALER AFTER I SAW THE RECALL AND ASKED TO HAVE THE PULLEY REPLACED SINCE THE ENORMOUSLY LOUD SCREECHING OF THE BELT MAKES IT UNBEARABLE TO DRIVE. THEY REFUSED TO HAVE IT REPLACED STATING THAT EVEN THOUGH MY VEHICLE IS A 2005 XL7, THE VIN MY VEHICLE HAS DOES NOT QUALIFY ME FOR THE FREE REPLACEMENT. I LOSE CONTROL OF THE STEERING CONSTANTLY AND AM AT RISK OF CRASHING. I HAVE REPLACED THE BELTS THAT HAVE BROKEN WHEN THEY CAME LOSE DO TO THE FAULTY PULLEY.
NHTSA complaint #10408116 — an unverified report by a vehicle owner.
at 1,500 milesGreenwood, FLCrash
SUSPENSION:FRONT
BRAKES LOCKING UP WHEN COMING TO A STOP &. MAKING POPPING NOISES WHEN TAKING OFF. DRIVER SIDE WINDOW WILL SOME TIMES NOT GO UP. AT VERY RARE OCCASIONS BRIGHT LIGHTT WILL NOT COME ON DURING THE NIGHT,VEHICLE PULLS TO RIGHT, DOME LIGHT COMES ON AND TURNS OFF WHILE DOOR IS OPEN...DEALERSHIP STATED THEY COULD NOT FIND ANYTHING WRONG, BOTH TIMES WHEN TAKEN IN..............NOW2008. AFTER WARRANTY IS NO LONGER. TOOK VEHICLE TO FIRESTONE. THE MECHANIC STATED ROTORS, BRAKES, CALIPER, BEARINGS, SHOCKS HAVE ALL NEED TO BE REPLACED. DUE TO FAILURE OF PARTS AND THE AMOUNT OF MILES PLUS THE YEAR SOME OF THE PARTS SHOULD NOT BE IN THIS SHAPE. THE REPAIRS SHOULD HAVE BEEN DONE A LONG TIME AGO. I NEVER LET MY OIL MECHANIC LOOK AT MY VEHICLE IN FEAR OF LOSING MY WARRANTY BUT NOW THIS WOULD HAVE BEEN TAKEN CARE OF IF THE DEALERSHIP WOULD HAVE BEEN HONEST WITH ME NOW I HAVE TO FIND AWAY TO COME UP WITH $1600.00 JUST TO KEEP ME SAFE WHILE SEEING PATIENT'S IN THERE HOMES... I HAVE RAN OFF IN A DITCH DUE TO BRAKE FAILURE. TO STOP ME FROM HITTING A CAR. STOP FAST ON DIRT ROAD TO AVOID HITTING A DEER AND MY BRAKES WOULD NOT WORK UNTIL THE PEDAL HIT THE FIREWALL . THIS IS NOT RIGHT AND THE SUZUKI COMPANY SHOULD HAVE TO LOOK INTO THE PROBLEM AND MAKE REPAIRS.. AS FOR ME I DRIVE SLOWER THEN THE SPEED LIMIT AND STAY AWAY FROM OTHER CARS AS MUCH AS POSSIBLE... I DO NOT CARE IF I RECEIVE ANY HELP IN THIS MATTER...BUT SOMEONE NEEDS TO KNOW THERE IS A PROBLEM WITH THE ENTIRE BRAKE SYSTEM STARTING WITH THE SHOCKS ALL THE WAY TO THE BEARINGS.
NHTSA complaint #10273583 — an unverified report by a vehicle owner.
at 1,500 milesGreenwood, FLCrash
EXTERIOR LIGHTING
BRAKES LOCKING UP WHEN COMING TO A STOP &. MAKING POPPING NOISES WHEN TAKING OFF. DRIVER SIDE WINDOW WILL SOME TIMES NOT GO UP. AT VERY RARE OCCASIONS BRIGHT LIGHTT WILL NOT COME ON DURING THE NIGHT,VEHICLE PULLS TO RIGHT, DOME LIGHT COMES ON AND TURNS OFF WHILE DOOR IS OPEN...DEALERSHIP STATED THEY COULD NOT FIND ANYTHING WRONG, BOTH TIMES WHEN TAKEN IN..............NOW2008. AFTER WARRANTY IS NO LONGER. TOOK VEHICLE TO FIRESTONE. THE MECHANIC STATED ROTORS, BRAKES, CALIPER, BEARINGS, SHOCKS HAVE ALL NEED TO BE REPLACED. DUE TO FAILURE OF PARTS AND THE AMOUNT OF MILES PLUS THE YEAR SOME OF THE PARTS SHOULD NOT BE IN THIS SHAPE. THE REPAIRS SHOULD HAVE BEEN DONE A LONG TIME AGO. I NEVER LET MY OIL MECHANIC LOOK AT MY VEHICLE IN FEAR OF LOSING MY WARRANTY BUT NOW THIS WOULD HAVE BEEN TAKEN CARE OF IF THE DEALERSHIP WOULD HAVE BEEN HONEST WITH ME NOW I HAVE TO FIND AWAY TO COME UP WITH $1600.00 JUST TO KEEP ME SAFE WHILE SEEING PATIENT'S IN THERE HOMES... I HAVE RAN OFF IN A DITCH DUE TO BRAKE FAILURE. TO STOP ME FROM HITTING A CAR. STOP FAST ON DIRT ROAD TO AVOID HITTING A DEER AND MY BRAKES WOULD NOT WORK UNTIL THE PEDAL HIT THE FIREWALL . THIS IS NOT RIGHT AND THE SUZUKI COMPANY SHOULD HAVE TO LOOK INTO THE PROBLEM AND MAKE REPAIRS.. AS FOR ME I DRIVE SLOWER THEN THE SPEED LIMIT AND STAY AWAY FROM OTHER CARS AS MUCH AS POSSIBLE... I DO NOT CARE IF I RECEIVE ANY HELP IN THIS MATTER...BUT SOMEONE NEEDS TO KNOW THERE IS A PROBLEM WITH THE ENTIRE BRAKE SYSTEM STARTING WITH THE SHOCKS ALL THE WAY TO THE BEARINGS.
NHTSA complaint #10273583 — an unverified report by a vehicle owner.
at 1,500 milesGreenwood, FLCrash
SUSPENSION:REAR
BRAKES LOCKING UP WHEN COMING TO A STOP &. MAKING POPPING NOISES WHEN TAKING OFF. DRIVER SIDE WINDOW WILL SOME TIMES NOT GO UP. AT VERY RARE OCCASIONS BRIGHT LIGHTT WILL NOT COME ON DURING THE NIGHT,VEHICLE PULLS TO RIGHT, DOME LIGHT COMES ON AND TURNS OFF WHILE DOOR IS OPEN...DEALERSHIP STATED THEY COULD NOT FIND ANYTHING WRONG, BOTH TIMES WHEN TAKEN IN..............NOW2008. AFTER WARRANTY IS NO LONGER. TOOK VEHICLE TO FIRESTONE. THE MECHANIC STATED ROTORS, BRAKES, CALIPER, BEARINGS, SHOCKS HAVE ALL NEED TO BE REPLACED. DUE TO FAILURE OF PARTS AND THE AMOUNT OF MILES PLUS THE YEAR SOME OF THE PARTS SHOULD NOT BE IN THIS SHAPE. THE REPAIRS SHOULD HAVE BEEN DONE A LONG TIME AGO. I NEVER LET MY OIL MECHANIC LOOK AT MY VEHICLE IN FEAR OF LOSING MY WARRANTY BUT NOW THIS WOULD HAVE BEEN TAKEN CARE OF IF THE DEALERSHIP WOULD HAVE BEEN HONEST WITH ME NOW I HAVE TO FIND AWAY TO COME UP WITH $1600.00 JUST TO KEEP ME SAFE WHILE SEEING PATIENT'S IN THERE HOMES... I HAVE RAN OFF IN A DITCH DUE TO BRAKE FAILURE. TO STOP ME FROM HITTING A CAR. STOP FAST ON DIRT ROAD TO AVOID HITTING A DEER AND MY BRAKES WOULD NOT WORK UNTIL THE PEDAL HIT THE FIREWALL . THIS IS NOT RIGHT AND THE SUZUKI COMPANY SHOULD HAVE TO LOOK INTO THE PROBLEM AND MAKE REPAIRS.. AS FOR ME I DRIVE SLOWER THEN THE SPEED LIMIT AND STAY AWAY FROM OTHER CARS AS MUCH AS POSSIBLE... I DO NOT CARE IF I RECEIVE ANY HELP IN THIS MATTER...BUT SOMEONE NEEDS TO KNOW THERE IS A PROBLEM WITH THE ENTIRE BRAKE SYSTEM STARTING WITH THE SHOCKS ALL THE WAY TO THE BEARINGS.
NHTSA complaint #10273583 — an unverified report by a vehicle owner.
at 1,500 milesGreenwood, FLCrash
INTERIOR LIGHTING
BRAKES LOCKING UP WHEN COMING TO A STOP &. MAKING POPPING NOISES WHEN TAKING OFF. DRIVER SIDE WINDOW WILL SOME TIMES NOT GO UP. AT VERY RARE OCCASIONS BRIGHT LIGHTT WILL NOT COME ON DURING THE NIGHT,VEHICLE PULLS TO RIGHT, DOME LIGHT COMES ON AND TURNS OFF WHILE DOOR IS OPEN...DEALERSHIP STATED THEY COULD NOT FIND ANYTHING WRONG, BOTH TIMES WHEN TAKEN IN..............NOW2008. AFTER WARRANTY IS NO LONGER. TOOK VEHICLE TO FIRESTONE. THE MECHANIC STATED ROTORS, BRAKES, CALIPER, BEARINGS, SHOCKS HAVE ALL NEED TO BE REPLACED. DUE TO FAILURE OF PARTS AND THE AMOUNT OF MILES PLUS THE YEAR SOME OF THE PARTS SHOULD NOT BE IN THIS SHAPE. THE REPAIRS SHOULD HAVE BEEN DONE A LONG TIME AGO. I NEVER LET MY OIL MECHANIC LOOK AT MY VEHICLE IN FEAR OF LOSING MY WARRANTY BUT NOW THIS WOULD HAVE BEEN TAKEN CARE OF IF THE DEALERSHIP WOULD HAVE BEEN HONEST WITH ME NOW I HAVE TO FIND AWAY TO COME UP WITH $1600.00 JUST TO KEEP ME SAFE WHILE SEEING PATIENT'S IN THERE HOMES... I HAVE RAN OFF IN A DITCH DUE TO BRAKE FAILURE. TO STOP ME FROM HITTING A CAR. STOP FAST ON DIRT ROAD TO AVOID HITTING A DEER AND MY BRAKES WOULD NOT WORK UNTIL THE PEDAL HIT THE FIREWALL . THIS IS NOT RIGHT AND THE SUZUKI COMPANY SHOULD HAVE TO LOOK INTO THE PROBLEM AND MAKE REPAIRS.. AS FOR ME I DRIVE SLOWER THEN THE SPEED LIMIT AND STAY AWAY FROM OTHER CARS AS MUCH AS POSSIBLE... I DO NOT CARE IF I RECEIVE ANY HELP IN THIS MATTER...BUT SOMEONE NEEDS TO KNOW THERE IS A PROBLEM WITH THE ENTIRE BRAKE SYSTEM STARTING WITH THE SHOCKS ALL THE WAY TO THE BEARINGS.
NHTSA complaint #10273583 — an unverified report by a vehicle owner.
at 1,500 milesGreenwood, FLCrash
ELECTRICAL SYSTEM
BRAKES LOCKING UP WHEN COMING TO A STOP &. MAKING POPPING NOISES WHEN TAKING OFF. DRIVER SIDE WINDOW WILL SOME TIMES NOT GO UP. AT VERY RARE OCCASIONS BRIGHT LIGHTT WILL NOT COME ON DURING THE NIGHT,VEHICLE PULLS TO RIGHT, DOME LIGHT COMES ON AND TURNS OFF WHILE DOOR IS OPEN...DEALERSHIP STATED THEY COULD NOT FIND ANYTHING WRONG, BOTH TIMES WHEN TAKEN IN..............NOW2008. AFTER WARRANTY IS NO LONGER. TOOK VEHICLE TO FIRESTONE. THE MECHANIC STATED ROTORS, BRAKES, CALIPER, BEARINGS, SHOCKS HAVE ALL NEED TO BE REPLACED. DUE TO FAILURE OF PARTS AND THE AMOUNT OF MILES PLUS THE YEAR SOME OF THE PARTS SHOULD NOT BE IN THIS SHAPE. THE REPAIRS SHOULD HAVE BEEN DONE A LONG TIME AGO. I NEVER LET MY OIL MECHANIC LOOK AT MY VEHICLE IN FEAR OF LOSING MY WARRANTY BUT NOW THIS WOULD HAVE BEEN TAKEN CARE OF IF THE DEALERSHIP WOULD HAVE BEEN HONEST WITH ME NOW I HAVE TO FIND AWAY TO COME UP WITH $1600.00 JUST TO KEEP ME SAFE WHILE SEEING PATIENT'S IN THERE HOMES... I HAVE RAN OFF IN A DITCH DUE TO BRAKE FAILURE. TO STOP ME FROM HITTING A CAR. STOP FAST ON DIRT ROAD TO AVOID HITTING A DEER AND MY BRAKES WOULD NOT WORK UNTIL THE PEDAL HIT THE FIREWALL . THIS IS NOT RIGHT AND THE SUZUKI COMPANY SHOULD HAVE TO LOOK INTO THE PROBLEM AND MAKE REPAIRS.. AS FOR ME I DRIVE SLOWER THEN THE SPEED LIMIT AND STAY AWAY FROM OTHER CARS AS MUCH AS POSSIBLE... I DO NOT CARE IF I RECEIVE ANY HELP IN THIS MATTER...BUT SOMEONE NEEDS TO KNOW THERE IS A PROBLEM WITH THE ENTIRE BRAKE SYSTEM STARTING WITH THE SHOCKS ALL THE WAY TO THE BEARINGS.
NHTSA complaint #10273583 — an unverified report by a vehicle owner.
at 1,500 milesGreenwood, FLCrash
SERVICE BRAKES, ELECTRIC
BRAKES LOCKING UP WHEN COMING TO A STOP &. MAKING POPPING NOISES WHEN TAKING OFF. DRIVER SIDE WINDOW WILL SOME TIMES NOT GO UP. AT VERY RARE OCCASIONS BRIGHT LIGHTT WILL NOT COME ON DURING THE NIGHT,VEHICLE PULLS TO RIGHT, DOME LIGHT COMES ON AND TURNS OFF WHILE DOOR IS OPEN...DEALERSHIP STATED THEY COULD NOT FIND ANYTHING WRONG, BOTH TIMES WHEN TAKEN IN..............NOW2008. AFTER WARRANTY IS NO LONGER. TOOK VEHICLE TO FIRESTONE. THE MECHANIC STATED ROTORS, BRAKES, CALIPER, BEARINGS, SHOCKS HAVE ALL NEED TO BE REPLACED. DUE TO FAILURE OF PARTS AND THE AMOUNT OF MILES PLUS THE YEAR SOME OF THE PARTS SHOULD NOT BE IN THIS SHAPE. THE REPAIRS SHOULD HAVE BEEN DONE A LONG TIME AGO. I NEVER LET MY OIL MECHANIC LOOK AT MY VEHICLE IN FEAR OF LOSING MY WARRANTY BUT NOW THIS WOULD HAVE BEEN TAKEN CARE OF IF THE DEALERSHIP WOULD HAVE BEEN HONEST WITH ME NOW I HAVE TO FIND AWAY TO COME UP WITH $1600.00 JUST TO KEEP ME SAFE WHILE SEEING PATIENT'S IN THERE HOMES... I HAVE RAN OFF IN A DITCH DUE TO BRAKE FAILURE. TO STOP ME FROM HITTING A CAR. STOP FAST ON DIRT ROAD TO AVOID HITTING A DEER AND MY BRAKES WOULD NOT WORK UNTIL THE PEDAL HIT THE FIREWALL . THIS IS NOT RIGHT AND THE SUZUKI COMPANY SHOULD HAVE TO LOOK INTO THE PROBLEM AND MAKE REPAIRS.. AS FOR ME I DRIVE SLOWER THEN THE SPEED LIMIT AND STAY AWAY FROM OTHER CARS AS MUCH AS POSSIBLE... I DO NOT CARE IF I RECEIVE ANY HELP IN THIS MATTER...BUT SOMEONE NEEDS TO KNOW THERE IS A PROBLEM WITH THE ENTIRE BRAKE SYSTEM STARTING WITH THE SHOCKS ALL THE WAY TO THE BEARINGS.
NHTSA complaint #10273583 — an unverified report by a vehicle owner.
at 87,000 milesBakersfield, CA
POWER TRAIN
ON NOV.26, 2008 WHILE DRIVING ON THE FREEWAY @ 70 MPH, I EXPERIENCED A CATASTROPHIC ENGINE FAILURE WITH VIRTUALLY NO ADVANCE WARNING AND HAD TO EXIT THE FREEWAY IMMEDIATELY. AFTER COSTLY TOWING AND REPAIR CHARGES THAT I INCURRED FROM THE SUZUKI DEALERSHIP, I WAS TRAVELING ON THE FREEWAY AGAIN AND THE ENGINE FAILED FOR THE EXACT SAME REASON IT HAD FAILED FOR PREVIOUSLY. I WAS INFORMED BY THE SERVICE DEPT. OF THE SUZUKI DEALERSHIP THAT THE CAUSE OF THE ENGINE FAILURE WAS A BROKEN THERMOSTAT. THEY SUPPOSEDLY REPLACED BOTH HEADS, THERMOSTAT, AND VARIOUS OTHER MAINTENANCE ITEMS WERE DONE AS WELL. FROM THE TIME I RECEIVED MY VEHICLE BACK FROM THE DEALERSHIP UNTIL THE SECOND ENGINE FAILURE WAS 6 DAYS. I DID RECEIVE COPIES OF THE REPAIRS AND SERVICES THAT THEY PERFORMED IF YOU NEED THEM. THANK YOU.
NHTSA complaint #10252816 — an unverified report by a vehicle owner.
Lake Wales, FL
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 SUZUKI XL-7. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH ON NORMAL ROAD CONDITIONS WITH THE CRUISE CONTROL ACTIVATED. HE PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. IMMEDIATELY, THE VEHICLE LUNGED FORWARD AND THEN INTO REVERSE WITHOUT ASSISTANCE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR A DIAGNOSTIC, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE IS 38,513. UPDATED 12-15-08 *BF UPDATED 12/17/08.
NHTSA complaint #10249279 — an unverified report by a vehicle owner.
at 77,000 milesOLD Hickory, TN
SEAT BELTS
THE REAR PASSENGER SEAT BELT LATCHED AND, UPON ARRIVAL AT DESTINATION, WOULD NOT UNLATCH THEREFORE TRAPPING THE CHILD IN THE CAR. THE CHILD HAD TO EXTRICATE THEM SELF FROM THE LATCHED BELT TO BECOME FREE OF THE CAR. THE SEAT BELT IS STILL LATCHED AND WILL NOT RELEASE. I CONTACTED THE SERVICE DEPARTMENT AT THE LOCAL DEALER AND THEY ARE UNWILLING TO FIX OR REPLACE THE BELT AT THEIR EXPENSE. IF I HAD BEEN INVOLVED IN AN ACCIDENT, THIS TYPE OF FAILURE COULD RESULT IN DEATH. THIS IS A SERIOUS MALFUNCTION TO THE ORIGINALLY INSTALLED SAFETY EQUIPMENT. THE VEHICLE IS A 2005 SUZUKI XL7.
NHTSA complaint #10243849 — an unverified report by a vehicle owner.
at 10,000 milesAuroria, IL
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2005 SUZUKI XL-7. THE CONTACT STATED THAT ON FIVE DIFFERENT OCCASIONS, THE AIR BAG LIGHT ILLUMINATED AND THE VEHICLE'S CLOCK CONTINUOUSLY FLASHES. THE FAILURE HAS OCCURRED ON FOUR DIFFERENT OCCASIONS, WHILE AN ADULT WAS SEATED IN THE PASSENGER SEAT, AND ONCE WHEN THE SEAT WAS UNOCCUPIED. THE DEALER HAS RESET THE SEAT SENSOR AND MADE FOUR DIFFERENT ATTEMPTS TO REMEDY THE FAILURE. THEY ALSO REPLACED THE SEAT FRAME ON TWO DIFFERENT OCCASIONS, BUT THE FAILURE STILL PERSISTS. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 21,332.
NHTSA complaint #10225681 — an unverified report by a vehicle owner.
at 32,200 milesGlen Allen, VA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2005 SUZUKI XL-7. WHILE DRIVING BETWEEN 2-60 MPH WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SHUTTERED BEFORE DECELERATING. THE DEALER STATED THAT THE FRONT ROTORS OVERHEATED AND CAUSED THE BRAKES TO FAIL. THE ROTORS AND PADS WERE REPLACED IN JUNE OF 2007 AND FEBRUARY OF 2008. THE FAILURE MILEAGE WAS 32,200 AND CURRENT MILEAGE WAS 42,883.
NHTSA complaint #10217932 — an unverified report by a vehicle owner.
at 32,200 milesGlen Allen, VA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL*THE CONTACT OWNS A 2005 SUZUKI XL-7. WHILE DRIVING BETWEEN 2-60 MPH WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SHUTTERED BEFORE DECELERATING. THE DEALER STATED THAT THE FRONT ROTORS OVERHEATED AND CAUSED THE BRAKES TO FAIL. THE ROTORS AND PADS WERE REPLACED IN JUNE OF 2007 AND FEBRUARY OF 2008. THE FAILURE MILEAGE WAS 32,200 AND CURRENT MILEAGE WAS 42,883.
NHTSA complaint #10217932 — an unverified report by a vehicle owner.
at 38,500 milesPleasantville, NJCrash
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 SUZUKI XL7. SHE STATED THAT THE VEHICLE ACCELERATED WITHOUT WARNING WHILE THE BRAKE WAS DEPRESSED AND THE DRIVE POSITION INDICATOR WAS NOT ENGAGED. AS A RESULT, THE VEHICLE CRASHED INTO HER HOUSE AND CAUSED SIGNIFICANT DAMAGE TO THE HOUSE AND VEHICLE. THE DEALER STATED THAT THE THROTTLE BODY AND CABLE NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 38,500.
NHTSA complaint #10197325 — an unverified report by a vehicle owner.
at 20,000 milesWales, FLCrash
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 SUZUKI XL7. WHILE DRIVING 2 MPH THE BRAKE WAS APPLIED BUT THE VEHICLE ACCELERATED FORWARD CAUSING A CRASH. THE VEHICLE WAS NOT TOWED. THE DEALER COULD NOT DETERMINE THE CAUSE. THE INCIDENT REOCCURRED AT 23,000 YET, THERE WAS NO CRASH. AFTER PUTTING THE VEHICLE IN DRIVE BEFORE APPLYING THE ACCELERATOR PEDAL, THE VEHICLE LUNGED FORWARD. THE CURRENT MILEAGE WAS 23285. THE FAILURE MILEAGE WAS 20000.
NHTSA complaint #10192934 — an unverified report by a vehicle owner.
at 35,000 milesOzark, MO
ENGINE AND ENGINE COOLING:ENGINE
TL*- WHILE DRIVING ON THE HIGHWAY THE ENGINE CHECK LIGHT ON A 2005 SUZUKI XL7 TURNED ON. WITHIN MINUTES OF THE ENGINE CHECK LIGHT COMING ON THE VEHICLE STARTED TO LOSE POWER, GOING FROM 60 MPH AND DECREASING ITS SPEED UNTIL IT STOPPED RUNNING. THE CONTACT TOWED VEHICLE TO A DEALERSHIP. AT THE DEALERSHIP THEY STATED THAT THE VEHICLE HAD NO ENGINE COOLANT, AND THAT WAS THE CAUSE OF THE FAILURE. THE CONTACT WAS CONCERNED BECAUSE HE NEVER GOT ANY INDICATION OR WARNING THAT THERE WAS A PROBLEM THAT NEEDED TO BE SERVICED ON THE VEHICLE.
NHTSA complaint #10179448 — an unverified report by a vehicle owner.
Harrisville, NH
STRUCTURE
THE 2005 SUZUKI XL-7 IS RAKED DOWN IN THE FRONT SO MUCH SO THAT IT IS VIRTUALLY IMPOSSIBLE TO SEE WHAT IS BEHIND THE VEHICLE (WITHIN 15 FEET OR SO) WHEN BACKING UP. IF A SHORT PERSON OR CHILD WERE WALKING BEHIND THE VEHICLE, THE DRIVER COULD NOT SEE THEM. THIS IS AN ACCIDENT WAITING TO HAPPEN!
NHTSA complaint #10156033 — an unverified report by a vehicle owner.
at 750 milesGrand Terrace, CA
VISIBILITY:WINDSHIELD
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH THERE WAS A NOISE NEAR THE WINDSHIELD AND THE INTERIOR LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THEY DETERMINED THE WINDSHIELD NEEDED TO BE REPLACED AND WAS UNABLE TO DUPLICATE WHY THE INTERIOR LIGHTS ILLUMINATED. THE MANUFACTURER WAS ALERTED HOWEVER NO REPAIRS WERE MADE.
NHTSA complaint #10151626 — an unverified report by a vehicle owner.