28 of the
219 complaints filed about the Suzuki XL-7
are about the braking system —
13% of everything owners reported.
The worst model year for it is 2004.
The contact owns a 2003 Suzuki XL7. The contact stated while driving approximately 10 MPH, the vehicle lost motive power and stalled. The contact stated that the failure was intermittent. The failure also occurred right after starting the vehicle. During the failure, the vehicle lost braking and power steering functionality. The contact stated that the vehicle coasted to a stop and she was able to restart the vehicle. Additionally, several unknown warning lights illuminated off and on during the failure. The vehicle was taken to the dealer and diagnosed for the brake failure however, the cause of the failure was not determined. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 204,000.
NHTSA complaint #11477577 — an unverified report by a vehicle owner.
BOUGHT THIS VEHICLE FROM ORIGINAL OWNER. AFTER NOTICING SOME ISSUES & LOOKING BACK OVER CARFAX, REPAIR REPORT, & RECALLS ONLINE, I CALLED SUZUKI. GAVE THE VIN# AND WAS TOLD A RECALL WAS DONE IN 2004 BY DEALER. WHEN ASKED ABOUT THE OTHER RECALLS, SHE SAID THERE WAS NO OTHER RECALLS. ALL PAPERWORK I HAVE HAS NO INDICATIONS OF THE RECALL BEING DONE. I SEE 3 RECALLS ON THIS SITE AS WELL. WHAT SHOULD I DO OR WHO SHOULD I CONTACT?
NHTSA complaint #11014782 — an unverified report by a vehicle owner.
I WAS DRIVING MY CHILDREN HOME AND I HEARD A THUDDING IN THE ENGINE LIKE SOMETHING WAS BREAKING. THE AIR CONDITIONER WENT HOT INSTANTLY AND I TRIED TO CHANGE LANES TO PULL TO A STOP TO LOOK AT IT. WHEN I STOPPED AND TRIED TO TURN THE CORNER, I FOUND IT VERY DIFFICULT TO STEER. I COULDN'T TURN PROPERLY AND WAS TURNING WIDE INTO THE OTHER LANE BECAUSE OF THIS. MY 4 WHEEL DRIVE WENT INTO MOTION AND NOW I HAVE TO CLICK THE BUTTON TO BE ABLE TO REVERSE OR STEER PROPERLY (SO THAT I'M NOT ON THE 4 WHEEL DRIVE SETTING) BUT THE LIGHT FOR THE 2 WHEEL DRIVE BLINKS. MY BRAKE LIGHT AND CHECK ENGINE LIGHT ARE ON.
NHTSA complaint #10749384 — an unverified report by a vehicle owner.
WHEN SLOWING DOWN TO TURN , BRAKES WOULD NOT WORK AT ALL, HAD TO PULL THE EMERGENCY BRAKE TO STOP. MY YOUNG SON WAS IN THE CAR, THIS COULD HAVE ENDED BADLY.
NHTSA complaint #10626931 — an unverified report by a vehicle owner.
I PURCHASED THIS VEHICLE IN 4/2010 IT HAD 22,000 MILES ON IT. I HAD NEW BRAKE PADS INSTALLED 7/18/2011 AT 47,000 MILES. IT BEGAN TO HAVE ISSUES AGAIN IN JANUARY 2012, I FINALLY HAD TO HAVE NEW ROTORS/BRAKES INSTALLED AGAIN 6/2012. I CONTACTED SUZUKI REGARDING THE ISSUES OF THE BRAKE SYSTEM, THEY STATED THAT MY VIN# WAS NOT ON A RECALL FOR THE BRAKING SYSTEM YET, I STILL HAVE ISSUES. WHAT RE-COARSE DO I HAVE IN GETTING RE-EMBURSED FOR PRIOR INSTALLMENT OF NEW BRAKES AND GETTING IT CORRECTED AGAIN! I NOW HAVE 72,000 MILES ON THIS CAR I USE IT FOR IN-HOME HEALTH CARE, I TRANSPORT CLIENTS, I'M CONCERNED ABOUT OUR SAFETY.
NHTSA complaint #10468433 — an unverified report by a vehicle owner.
CONDENSATION FROM VEHICLES AIR CONDITIONING DRIPS ONTO THE INSULATION AROUND BRAKE LINE THAT IS SUPPOSED TO PROTECT BRAKE LINE FROM EXHAUST MANIFOLD HEAT. LIVING IN TEXAS THE VEHICLE RARELY IS TURNED ON WITHOUT THE AIR CONDITIONING. THE CONTINUED SATURATION, DRYING AND VIBRATION OF NORMAL DAY TO DAY USE CAUSED A LEAK IN ONE OF THE TWO BRAKE LINES LEADING TO THE REAR OF THE VEHICLE. THIS WAS DISCOVERED AFTER OWNER REPORTED SPONGY FEELING AND LOSS OF BRAKE HOLDING STRENGTH WHILE IN STOPPED POSITION. UPON FURTHER INSPECTION IT WAS NOTICED BOTH BRAKE LINES BEHIND PROTECTIVE INSULATION HAS SEVER OXIDATION CLOSEST TO THE ENDS THAT ARE ATTACHED TO AN ADAPTER. FIX THAT I EMPLOYED WAS TO BYPASS THE EXTENSION THAT RAN FROM THE TOP OF THE ENGINE DOWN THE PASSENGER SIDE, ENTERED THE INSULATED EXTENSION AND THEN ENTERED THE ADAPTER THEN INTO THE REAR BRAKE LINES. I WAS ABLE TO BYPASS ALL THE UNNEEDED JOINTS WITH 2 48 BRAKE LINES AND 2 COUPLINGS BOUGHT FROM LOCAL AUTO PARTS AND REROUTED LINE FROM DRIVER SIDE DOWN ACROSS REAR SIDE OF UNDERCARRIAGE THEN DIRECTLY INTO REAR BRAKE LINE. THE A/C NO LONGER DRIPS ONTO THE BRAKE LINE.
NHTSA complaint #10380351 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2003 SUZUKI XL7. THE CONTACT STATED THE FRONT BRAKES HAS FAIL. AS HE STEP ON THE BRAKES IT GOES ALL THE WAY TO THE FLOOR. WHEN THE PADS GET TOO THIN THE EMERGENCY LIGHT COMES ON. THE REAR AXLE SEAL HAS TO BE REPAIR TWICE BECAUSE THEY KEEP WEARING OUT. THE VEHICLE HAS BEEN TO THE DEALER MORE THAN ONCE AND THEY CANNOT FIND THE FAILURE FOR THE BRAKES. THE FAILURE MILEAGE WAS 74,000.
NHTSA complaint #10314520 — an unverified report by a vehicle owner.
BRAKES LOCKING UP WHEN COMING TO A STOP &. MAKING POPPING NOISES WHEN TAKING OFF. DRIVER SIDE WINDOW WILL SOME TIMES NOT GO UP. AT VERY RARE OCCASIONS BRIGHT LIGHTT WILL NOT COME ON DURING THE NIGHT,VEHICLE PULLS TO RIGHT, DOME LIGHT COMES ON AND TURNS OFF WHILE DOOR IS OPEN...DEALERSHIP STATED THEY COULD NOT FIND ANYTHING WRONG, BOTH TIMES WHEN TAKEN IN..............NOW2008. AFTER WARRANTY IS NO LONGER. TOOK VEHICLE TO FIRESTONE. THE MECHANIC STATED ROTORS, BRAKES, CALIPER, BEARINGS, SHOCKS HAVE ALL NEED TO BE REPLACED. DUE TO FAILURE OF PARTS AND THE AMOUNT OF MILES PLUS THE YEAR SOME OF THE PARTS SHOULD NOT BE IN THIS SHAPE. THE REPAIRS SHOULD HAVE BEEN DONE A LONG TIME AGO. I NEVER LET MY OIL MECHANIC LOOK AT MY VEHICLE IN FEAR OF LOSING MY WARRANTY BUT NOW THIS WOULD HAVE BEEN TAKEN CARE OF IF THE DEALERSHIP WOULD HAVE BEEN HONEST WITH ME NOW I HAVE TO FIND AWAY TO COME UP WITH $1600.00 JUST TO KEEP ME SAFE WHILE SEEING PATIENT'S IN THERE HOMES... I HAVE RAN OFF IN A DITCH DUE TO BRAKE FAILURE. TO STOP ME FROM HITTING A CAR. STOP FAST ON DIRT ROAD TO AVOID HITTING A DEER AND MY BRAKES WOULD NOT WORK UNTIL THE PEDAL HIT THE FIREWALL . THIS IS NOT RIGHT AND THE SUZUKI COMPANY SHOULD HAVE TO LOOK INTO THE PROBLEM AND MAKE REPAIRS.. AS FOR ME I DRIVE SLOWER THEN THE SPEED LIMIT AND STAY AWAY FROM OTHER CARS AS MUCH AS POSSIBLE... I DO NOT CARE IF I RECEIVE ANY HELP IN THIS MATTER...BUT SOMEONE NEEDS TO KNOW THERE IS A PROBLEM WITH THE ENTIRE BRAKE SYSTEM STARTING WITH THE SHOCKS ALL THE WAY TO THE BEARINGS.
NHTSA complaint #10273583 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2002 SUZUKI XL-7. WHILE DRIVING 35 MPH DOWNHILL ON PAVED ROADS, THE FRONT BRAKES FAILED AND CAUSED THE VEHICLE TO PULL TO THE RIGHT. THE CONTACT CALLED THE DEALER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 05V452000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR) AND WAS INFORMED THAT HIS VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 68,000 AND CURRENT MILEAGE WAS 71,000. UPDATED 6/18/09 *CN UPDATED 06/22/09
NHTSA complaint #10272750 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2006 SUZUKI XL-7. WHENEVER THE CONTACT DEPRESSED THE BRAKE PEDAL, SHE HEARD A SEVERE GRINDING SOUND COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE FRONT BRAKES ON BOTH THE DRIVER AND PASSENGER SIDES OF THE VEHICLE. APPROXIMATELY THREE MONTHS LATER, THE FAILURE RECURRED AND HER HUSBAND REPLACED THE BRAKE PADS ON THE FRONT OF THE VEHICLE ONLY. ONCE AGAIN IN MARCH OF 2008, THE CONTACT'S HUSBAND HAD TO REPAIR THE BRAKE PADS AND TURNED THE ROTORS ON THE FRONT OF THE VEHICLE. THE FAILURE HAS RECURRED AGAIN; THEREFORE, THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER STATED THAT SHE WOULD NEED THE ROTOR TURNED AGAIN AND ALSO NEW BRAKE PADS. NO REPAIRS HAVE BEEN MADE. NHTSA CAMPAIGN ID NUMBER 05V452000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR) WAS REFERENCED. THE FAILURE MILEAGE WAS 16,480 AND CURRENT MILEAGE WAS 32,000.
NHTSA complaint #10233762 — an unverified report by a vehicle owner.
I AM CHANGING MY FRONT BRAKES EVERY OTHER MONTH AND THE CALIPER HAS BEEN BAD NOW FOR A FEW MONTHS. THIS IS THE ONLY CAR I HAVE EVER HAD TO DO THIS WITH. IN FACT A FEW WEEKS AFTER CHANGING THE BRAKES. THEY ARE GRINDING AND THE ABS LIGHT COMES ON OCCASIONALLY. THIS CANNOT BE NORMAL FOR ANY VEHICLE. I DO NOT KNOW WHERE TO LOOK FOR RECALLS OR PROBLEMS WITH THE BRAKES. OR IS THERE SOMEWHERE I NEED TO LOOK. I THOUGHT AT ONE TIME I SAW NOTICES ABOUT BRAKE PROBLEMS. THANK YOU TAMI IVEY
NHTSA complaint #10233216 — an unverified report by a vehicle owner.
ACCIDENTAL EMERGENCY BRAKE ACTIVATION. ONLY ONE WHEEL LOCKED UP THAT ON PASSENGER SIDE CAUSING THE VEHICLE TO SPIN OUT OF CONTROL INTO A GUARDRAIL. ALSO, AIRBAGS DID NOT DEPLOY AND SEATBELT RESTRAINTS ALLOWED UPPER BODY TO MOVE FREELY INTO INTERIOR COMPONENTS.
NHTSA complaint #10229980 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2005 SUZUKI XL-7. WHILE DRIVING BETWEEN 2-60 MPH WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SHUTTERED BEFORE DECELERATING. THE DEALER STATED THAT THE FRONT ROTORS OVERHEATED AND CAUSED THE BRAKES TO FAIL. THE ROTORS AND PADS WERE REPLACED IN JUNE OF 2007 AND FEBRUARY OF 2008. THE FAILURE MILEAGE WAS 32,200 AND CURRENT MILEAGE WAS 42,883.
NHTSA complaint #10217932 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL*THE CONTACT OWNS A 2005 SUZUKI XL-7. WHILE DRIVING BETWEEN 2-60 MPH WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SHUTTERED BEFORE DECELERATING. THE DEALER STATED THAT THE FRONT ROTORS OVERHEATED AND CAUSED THE BRAKES TO FAIL. THE ROTORS AND PADS WERE REPLACED IN JUNE OF 2007 AND FEBRUARY OF 2008. THE FAILURE MILEAGE WAS 32,200 AND CURRENT MILEAGE WAS 42,883.
NHTSA complaint #10217932 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKES MADE LOUD GRINDING NOISE, HAVE HAD BRAKE PADS/LINERS REPLACE 3 TIMES IN THE LAST SEVERAL MONTHS. PROBLEM WILL NOT RESOLVE. BRAKE PEDAL BECOMES MUSHY AND ABS HAS FAILED SEVERAL TIMES. SEAT BELTS LOCK AND STAY LOCKED AT THE SLIGHTEST BRAKING PRESSURE AND/OR VEHICLE SPEED AND DO NOT RELEASE FOR SEVERAL MINUTES. THIS IS A SERIOUS PROBLEM THAT NO ONE SEEMS TO WANT TO ADDRESS.
NHTSA complaint #10205087 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES MADE LOUD GRINDING NOISE, HAVE HAD BRAKE PADS/LINERS REPLACE 3 TIMES IN THE LAST SEVERAL MONTHS. PROBLEM WILL NOT RESOLVE. BRAKE PEDAL BECOMES MUSHY AND ABS HAS FAILED SEVERAL TIMES. SEAT BELTS LOCK AND STAY LOCKED AT THE SLIGHTEST BRAKING PRESSURE AND/OR VEHICLE SPEED AND DO NOT RELEASE FOR SEVERAL MINUTES. THIS IS A SERIOUS PROBLEM THAT NO ONE SEEMS TO WANT TO ADDRESS.
NHTSA complaint #10205087 — an unverified report by a vehicle owner.
TL* - THE CONTACT IS CALLING ABOUT THE SAFETY RECALL (05-V452000), THAT SHE RECENTLY RECEIVED. THE CONTACT PURCHASED HER CAR ON 11/20/03, AND ON 01/21/04 THE CONTACT HAD TO RETURN IT TO THE DEALER BECAUSE HER BRAKES WERE GRINDING. THE CONTACT STATED THAT THERE WERE NO BAD ROAD CONDITIONS, AND THAT SHE WAS DRIVING 35 MPH. THE CONTACT STATED THAT IN A 2 YEARS PERIOD SHE HAS TAKEN HER CAR TO THE DEALER NINE TIMES AND TO AN OUTSIDE MECHANIC 5 TIMES AND EACH TIME THE PROBLEM WAS WITH HER BRAKES. THE CONTACT STATED THAT SHE HAS ALL RECEIPTS AND ALL INFORMATION CONCERNING THE MANY TRIPS SHE HAS MADE TO HAVE HER BRAKES FIXED.
NHTSA complaint #10176777 — an unverified report by a vehicle owner.
LETTER OF COMPLAINT AND FRUSTRATION ON THE POOR QUALITY OF 2003 SUZUKI XL-7 AND SUBSEQUENT PATHETIC LACK OF SERVICE AT THE DEALER. *TS ***NAR*** THE MOLDING ON THE RUNNING BOARDS ON BOTH SIDES OF THE VEHICLE CAME OFF. ALL THE SEAT BELTS EXCEPT FOR THE FRONT DRIVER AND PASSENGER LOCK FOR NO REASON. ONCE LOCKED THE SEAT BELTS CAN NOT BE LOOSENED. THE SEAT BELT HAS TO BE UNBUCKLED THE ALLOWED TO RETRACT FULLY BEFORE IT WILL FUNCTION PROPERLY. WHEN THE INTERIOR LIGHTS WERE IN AUTO MODE THE LIGHT DID NOT COME ON WHEN THE DOORS WERE OPENED. A CONSUMER SMELL A FOUL ODOR LIKE OIL OR SOMETHING BURNING. THE DEALER SAID THAT THE SMELL WAS FROM THE UNDERCOATING APPLIED TO PROTECT THE UNDERCARRIAGE AND THAT IT WOULD GO AWAY IN A FEW MONTHS. THE SMELL PERSISTED BEYOND A FEW MONTHS. THE INSTRUMENT PANEL LIGHT WOULD GO OFF INTERMITTENTLY. THE BRAKES MADE NOISE. THE DEALER BLAMED THE NOISE ON THE BRAKES BEING NEW. THE BATTERY TERMINALS CORRODED.
NHTSA complaint #10159467 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED THE ANTILOCK BRAKES FAILED WHILE DRIVING 40 MPH IN SNOW WITHOUT WARNING. THERE IS A NHTSA RECALL, # 05V452000, REGARDING THE SERVICE BRAKES HYDRAULIC. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
NHTSA complaint #10151661 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WE PURCHASED A 2004 XL7 MAY 28 2004 AND CURRENTLY THE VEHICLE HAS APPROXIMATELY 38K MILES. SO FAR WE HAVE HAD TO REPLACE THE BRAKE LINING TWICE SO THE VEHICLE IS NOW ON IT'S THIRD SET OF BRAKES. THIS SEEMS TO BE A PROBLEM. MY FATHER ALSO HAS THE SAME VEHICLE, WITH 36K MILES. HE TOO HAS HAD THE BRAKE LINING REPLACED TWICE. THIS CANNOT BE NORMAL! PLEASE INVESTIGATE.
NHTSA complaint #10138485 — an unverified report by a vehicle owner.