FaultScore

Suzuki XL-7 airbag problems

45 of the 219 complaints filed about the Suzuki XL-7 are about the airbag system — 21% of everything owners reported. The worst model year for it is 2004.

45

Complaints

21%

Share of all complaints

6

Crashes

0

Fires

Airbags complaints by model year

2001 XL-7 1 2.2%

Median failure at 49,225 miles

2002 XL-7 1 2.2%
2003 XL-7 2 4.4%

Median failure at 38,600 miles

2004 XL-7 28 62.2%

Median failure at 58,175 miles

2005 XL-7 3 6.7%

Median failure at 106,000 miles

2006 XL-7 10 22.2%

Median failure at 60,294 miles

What owners said

2006 Suzuki XL-7 at 61,000 miles Wenatchee, WA

AIR BAGS

I WENT OUT TO START MY VEHICLE ONE MORNING. AFTER TURNING THE IGNITION ON, THE AIRBAG LIGHT ON THE INSTRUMENT CLUSTER CAME ON, AND AT THE SAME TIME THE PASSENGER AIRBAG NOTIFICATION LIGHT STARTED FLASHING ON THE CENTER CONSOLE. THE VEHICLE WAS STATIONARY. AFTER CALLING THE LOCAL DEALERSHIP WHO WORKS ON SUZUKIS HERE, I WAS TOLD THIS IS A VERY COMMON PROBLEM WITH THIS M/M/Y OF VEHICLE, AND THAT THE REPAIR IS BETWEEN $1.5K-$2K. MY VEHICLE IS NOT OLD, ABUSED, NOR HAS IT BEEN IN AN ACCIDENT. WITH THE MILES AT APPROX 61,000... WHY IS THERE A SAFETY ISSUE REGARDING MY AIRBAG SYSTEM? AFTER DIGGING AROUND ONLINE, I FOUND THAT THIS M/M/Y VEHICLE DOES, IN FACT, HAVE A LARGE COMPLAINT AGAINST IT REGARDING THE AIRBAG SYSTEM. MOST SPECIFICALLY THE EXACT ISSUE I AM HAVING. IN LIGHT OF THE MASSIVE AIRBAG RECALL ISSUE, ONE WOULD ASSUME SAFETY IS OF UTMOST IMPORTANCE. I THINK THIS ISSUE NEEDS TO BE ADDRESSED.

NHTSA complaint #10783531 — an unverified report by a vehicle owner.

2006 Suzuki XL-7 Zephyrhills, FL

AIR BAGS

SUZUKI HAS NOT PROVIDED INFORMATION ABOUT THEIR VEHICLES FOR THE AIR BAG RECALL. AS A 71 YEAR OLD, WEIGHING ONLY 90 POUNDS, I AM CONCERNED ABOUT THE AIR BAGS IN MY CAR. SINCE SUZUKI PULLED THEIR AUTO UNIT OUT OF THE US A FEW YEARS AGO, THOSE OF US WHO PURCHASED A SUZUKI HAVE BEEN LEFT HANGING HIGH AND DRY.

NHTSA complaint #10725456 — an unverified report by a vehicle owner.

2005 Suzuki XL-7 at 170,000 miles Interlachen, FL Crash 1 injured 1 killed

AIR BAGS

TRAFFIC CRASH WHERE THE VEHICLE OVERTURNED SEVERAL TIMES. ALL DAMAGE TO FRONT AND DRIVERS SIDE. BOTH PEOPLE EJECTED FROM A VEHICLE. NO AIRBAG DEPLOYMENT. VEHICLE ESTIMATED TO BE OVER 50 MPH. VEHICLE WAS TOTALED.

NHTSA complaint #10715065 — an unverified report by a vehicle owner.

2004 Suzuki XL-7 Culpeper, VA

AIR BAGS

ABOVE AREA WOULD NOT ALLOW ME TO ENTER THE REST OF THE VIN. # ----X92V044100900? MAKE AND MODEL WAS NOT AVAILABLE ON THIS CHART? I PURCHASED THIS VEHICLE FROM SAID-BUSINESS OWNER OF B & R AUTO BODY AND REPAIR. THEY CLAIMED IT TO BE THEIR BUSINESS VEHICLE? I KNEW THERE WERE ISSUE AND I TOOK CARE OF THEM: BRAKES, WIND SHIELD SMALL STUFF-NO PROBLEM ON VEHICLE . WHEN I TOOK VEHICLE FOR STATE INSPECT IT FAILED DUE TO NO AIR BAG LIGHT SHOWING. I WAS AN ELECTRONIC TECH. FOR M1/BRADLY TANKS SO WAS COMFORTABLE TEARING DASH APART TO EXAMINE LIGHT FOR DAMAGES. WOULD HAVE FIXED IF NECESSARY? ONCE I GOT INSIDE I FINED SOMEONE HAD DELIBERATELY TAPED BLACK ELECTRIC TAPE OVER LIGHT SO IT WOULD NOT SHOW A DEFAULT BY CONSTANTLY STAYING ON. I TOOK TAPE OFF WITH TWEEZER-HAVE SPOKE TO STATE POLICE AND WANT TO FILE MORE CHARGES AGAINST PREVIOUS OWNER FOR RECKLESS ENDANGERMENT OF MY LIFE & OTHERS. THIS WAS A DELIBERATE ACT TO DEFRAUD/HURT SOMEONE? FINGER PRINTS ON TAPE WILL SAY WHO DID IT. MY SUSPICIONS IS BRIAN OWNER OF VEHICLE/BUSINESS. IF AIRBAGS ARE SO IMPORTANT TO MY VEHICLE AND ITS SAFETY-NOT WORKING CAUSES IT TO FAIL TEST-THEN TAMPERING WITH THE ELECTRONICS TO DEFRAUD SOMEONE SHOULD HOLD EQUAL OFFENSE IN STATE OF VA. OR ELSEWHERE. THIS MAN ENDANGERED MY LIFE!

NHTSA complaint #10638939 — an unverified report by a vehicle owner.

2004 Suzuki XL-7 at 80,000 miles West Yarmouth, MA

AIR BAGS

GOING ON A SMALL TRIP, AND MY PASSENGER, A RATHER LARGE MAN, SAT IN PASS FRONT SEAT, AND THE AIRBAG LIGHT CAME ON THE DASHBOARD, AND THE CLOCK STARTED FLASHING. BROUGHT TO BRAINTREE TOYOTA, NEAREST DEALERSHIP THAT WORKED ON SUZUKIS, AND THEY WERE ABLE TO RECALIBRATE UNDER PASS SEAT, RESET, AND ALL WORKED UNTIL A FEW MONTHS LATER, WHEN THE SAME MAN SAT IN THE PASS SEAT, AND AGAIN, THE AIRBAG LIGHT CAME ON AND THE CLOCK FLASHED, AND HAS BEEN EVER SINCE. I HAVE BEEN LIVING WITH THIS PROBLEM NOW FOR ABOUT 3-4 YEARS AND WAS TOLD THAT THE PARTS TO REPLACE WOULD BE SENSORS AT A COST OF ABOUT 1500.00 TO ME, AT MASTRIA SUZUKI.

NHTSA complaint #10632179 — an unverified report by a vehicle owner.

2006 Suzuki XL-7 Leesville, SC

AIR BAGS

FRONT PASSENGER AIRBAG LIGHT COMES ON WHEN THE SEAT IS EMPTY AND THE SEAT BELT IS NOT BUCKLED. THE LIGHT CONSTANTLY FLASHES AND BEEPS.

NHTSA complaint #10626929 — an unverified report by a vehicle owner.

2004 Suzuki XL-7 at 105,000 miles Puyallup, WA

AIR BAGS

AFTER A SNOW STORM WE GOT INTO OUR VEHICLE AND STARTED IT TO WARM IT UP. THE AIRBAG LIGHT WOULDN'T GO OFF AND THE DISPLAY ON THE STEREO FLASHED CONTINUOUSLY. FROM THIS POINT ON, THESE DISPLAYS CONTINUE TO STAY ON AT ALL TIMES. AFTER CHECKING WITH THE DEAL AND SUZUKI, WE WERE TOLD THAT THE PASSENGER SIDE AIR BAG SENSOR IS BROKEN. IT CAN HAPPEN FROM SITTING THINGS ON THE SEAT OTHER THAN A PERSON, A HEAVY PERSON ON THE SEAT, NORMAL EVERY DAY USE, AND FINALLY THE COLD. I'M TOLD THE CONSEQUENCE OF THIS IS THAT THE PASSENGER AIR BAG IS OFF AND WILL REMAIN OFF FROM THAT POINT ON. THE ONLY FIX IS TO REPLACE THE SEAT WITH THE SENSOR WHICH CAN RANGE BETWEEN $2000 AND $1000 DEPENDING ON THE DEALER YOU TALK TOO. THERE IS NO EXPLANATION OF THE RADIO DISPLAY FLASHING OTHER THAN SOMEHOW THE ELECTRONICS ARE LINKED TOGETHER. I BELIEVE A RECALL SHOULD BE IN PLACE TO FIX THIS FAULTY SENSOR WITH AN EXTREMELY HIGH COST TO AN AVERAGE USER TO REPLACE AS IT RENDERS THE AIRBAG USELESS FOR THE PASSENGER OF THE VEHICLE. THERE IS NO COST EFFECTIVE WAY FOR THE CONSUMER TO FIX IT, IT REDUCES THE SAFETY OF THE PASSENGER IN THE VEHICLE. I'VE READ MANY COMPLAINTS IN FORUMS ACROSS THE NET WITH THIS EXACT PROBLEM. IT REQUIRES ALSO THAT A LICENSED PROFESSIONAL BE USED TO FIX THE ISSUE WHICH INCREASES THE COST SIGNIFICANTLY TO THE CONSUMER.

NHTSA complaint #10572560 — an unverified report by a vehicle owner.

2005 Suzuki XL-7 at 106,000 miles Melbourne, FL

AIR BAGS

AIR BAG LIGHT STAYS ON, AND THE CLOCK KEEP FLASHING, THEY SAYING IT IS SENSOR UNDER PASSENGER SEAT NEED TO REPLACE, THE IS SAFETY ISSUE, SUZUKI NEED TO DO RECALL ON ALL THESE PROBLEM.

NHTSA complaint #10566594 — an unverified report by a vehicle owner.

2006 Suzuki XL-7 at 75,000 miles Kenmore, WA

AIR BAGS

THE VEHICLES AIRBAG DASH LIGHT CAME ON INDICATING THAT THE PASSENGER AIRBAG IS NOT FUNCTIONING. THE CLOCK ALSO BEGAN FLASHING AND CAN NOT BE ADJUSTED. I WAS TOLD BY THE AIRBAG SPECIALIST THAT THERE IS A RECALL FOR THIS EXACT PROBLEM ON THIS EXACT VEHICLE YEAR/MAKE/MODEL, BUT FOR SOME REASON MY VIN# WAS NOT INCLUDED. I DO NOT UNDERSTAND WHY MY CAR IS NOT COVERED UNDER THE RECALL AS THIS IS A SAFETY ISSUE IN THAT MY AIRBAG WILL NOT DEPLOY UNTIL FIXED. I WAS TOLD THE PART COSTS $1700 TO REPLACE OUT OF POCKET.

NHTSA complaint #10556377 — an unverified report by a vehicle owner.

2004 Suzuki XL-7 at 52,000 miles Albia, IA

AIR BAGS

TL* THE CONTACT OWNS A 2004 SUZUKI XL-7. THE CONTACT WAS DRIVING 55 MPH AND NOTICED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT WAS ILLUMINATED WITH THE PASSENGER SEAT UNOCCUPIED. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. UPDATED 01/07/14

NHTSA complaint #10549835 — an unverified report by a vehicle owner.

2004 Suzuki XL-7 at 105,000 miles Puyallup, WA

AIR BAGS

OUR 2004 SUZUKI XL7 HAS RUN WONDERFULLY WITH FULL MAINTENANCE SINCE IT WAS NEW. HOWEVER JUST THIS LAST MONTH OUT OF NO WHERE FOR NO REASON THE AIRBAG LIGHT ON THE DASH DISPLAY CAME ON AND HAS BEEN ON SINCE. THE CLOCK FLASHES AND CAN NOT BE SET IT JUST FLASHES. THE CODES APPEAR TO SAY WE NEED TO PAY 2000 OR MORE TO REPLACE THE WHOLE SEAT. THIS APPEARS TO BE A DEFECT IN THE SENSOR FOR THE AIRBAG, WHICH SUZUKI DOESN'T FEEL THEY SHOULD REPLACE. WE'VE CONTACTED THEM AND WERE TOLD IT WAS NOT A DEFECT IT HAPPENED AFTER WARRANTY.

NHTSA complaint #10548640 — an unverified report by a vehicle owner.

2006 Suzuki XL-7 at 70,000 miles Riverhead, NY

AIR BAGS

THE OCM SENSOR IN THE PASSENGER SEAT HAS FAILED. THEREFORE MY PASSENGER AIRBAG WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. I AM THE ONLY DRIVER OF THIS VEHICLE SINCE I PURCHASED THIS VEHICLE IN 2007. THE PASSENGER SEAT HAS RARELY BEEN USED. IT HAS ALWAYS REMAINED IN THE SAME POSITION. IT HAS NEVER BEEN SUBJECT TO EXCESS MOISTURE. THIS SEEMS LIKE A VALID SAFETY ISSUE TO NEED A RECALL OF THE PASSENGER SEAT SENSOR. IF SOMEONE IS IN THE PASSENGER SEAT AND THERE IS A CRASH, THEN THERE IS A GOOD CHANCE THE PASSENGER WILL BE SUBJECT TO MORE SERIOUS INJURIES. MY PASSENGER SEAT HAS NOT BEEN ABUSED, JUST ONE DAY THE AIRBAG LIGHT CAME ON AND NEVER SHUT OFF.

NHTSA complaint #10548325 — an unverified report by a vehicle owner.

2004 Suzuki XL-7 at 130,000 miles Dartmouth, MA

AIR BAGS

I HAVE READ ABOUT THE RECALL ON SUZUKI VEHICLES DATED 09/17/2013 THAT ARE HAVING AN ISSUE WITH THE FRONT PASSENGER SEAT AIR BAG SENSOR NOT KNOWING IF A CHILD OR AN ADULT IS ON THE SEAT, THERE FORE CAUSING THE BAG TO DEPLOY EVEN IF A SMALL CHILD IS IN THE SEAT. I HAVE THE SAME ISSUE WITH MY VEHICLE EXCEPT IT IS A 2004 MODEL WHICH DID NOT QUALIFY FOR THE RECALL, THOUGH I DO NOT KNOW WHY.

NHTSA complaint #10544005 — an unverified report by a vehicle owner.

2004 Suzuki XL-7 at 37,000 miles Victorville, CA

AIR BAGS

ENTERED VEHICLE TO GO TO SERVICE CENTER FOR OTHER SERVICE AND AIR BAG LIGHT REMAINED ON AND AFTER SEVERAL ATTEMPTS TO RESET, SHUTTING VEHICLE OFF GETTING OUT AND RE-SEATING MY SELF THE SYSTEM REMAINS INOPERATIVE TO THIS DATE. CODE SCANNER SAYS PASSENGER SEAT MUST BE REPLACED TO REMEDY PROBLEM. COST OF PARTS $2500.00 PLUS LABOR. AFTER DISCUSSION WITH SEVERAL OTHER SUZUKI OWNERS WE FEEL THAT THIS IS A CONSTANT PROBLEM WITH THE SUZUKI AND SHOULD BE RESOLVED BY THE MANUFACTURER. IT IS NOT SAFE TO HAVE A VEHICLE WITHOUT THE AIR BAGS BEING OPERATIONAL. WE HAVE OWNED THIS VEHICLE SINCE 2004, IT WAS NEW.

NHTSA complaint #10543627 — an unverified report by a vehicle owner.

2004 Suzuki XL-7 at 55,400 miles Sylvania, OH

AIR BAGS

TL* THE CONTACT OWNS A 2004 SUZUKI XL-7. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT WAS ILLUMINATED WITH THE PASSENGER SEAT UNOCCUPIED. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR MECHANIC FOR A DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 55,400.

NHTSA complaint #10509435 — an unverified report by a vehicle owner.

2004 Suzuki XL-7 at 88,000 miles Folsom, PA

AIR BAGS

I STARTED MY CAR AND THE AIR BAG LIGHT WENT ON AND THE CLOCK IS BLINKING LOOKED ONLINE SEEMS TO BE A COMMON PROBLEM IN ALMOST EVERY MAKE OF SUZUKI CALLED THE DEALERSHIP THEY SAID ITS A COMMON PROBLEM BUT NOT COVERED WILL COST 2 GRAND FOR A NEW PASSENGER SEAT TO FIX THE PROBLEM.

NHTSA complaint #10502424 — an unverified report by a vehicle owner.

2004 Suzuki XL-7 at 140,000 miles Orlando, FL

AIR BAGS

ON A 2004 SUZUKI XL7 HAVING 140,000 MILES THE CLOCK/TEMP DISPLAY IS FLASHING AND AIRBAG LIGHT ON INSTRUMENT PANEL REMAINS ON.

NHTSA complaint #10490547 — an unverified report by a vehicle owner.

2004 Suzuki XL-7 at 223,000 miles Phoenix, AZ

AIR BAGS

AIRBAG LIGHT STAY LIGHT AND CLOCK KEEPS FLASHING.

NHTSA complaint #10461257 — an unverified report by a vehicle owner.

2004 Suzuki XL-7 at 100,000 miles Etoile, TX

AIR BAGS

AFTER REPLACING THE BATTERY, MY CLOCK STARTED FLASHING AND MY AIR BAG LIGHT CAME ON AND STAYED ON. NOTHING THAT HAS BEEN TRIED HAS REMEDIED EITHER PROBLEM. THERE IS NO SUZUKI DEALERSHIP IN MY AREA. I WAS TOLD BY A MECHANIC THAT IF I HAVE AN ACCIDENT, MY AIRBAG WILL NOT DEPLOY OR WORK PROPERLY.

NHTSA complaint #10452454 — an unverified report by a vehicle owner.

2004 Suzuki XL-7 at 58,150 miles Winterville, NC

AIR BAGS

AIR BAG INDICATOR LIGHT CAME ON AND CLOCK STOPPED WORKING-MECHANIC STATED THERE IS A PROBLEM WITH THE PASSENGER SEAT SENSOR IN THIS MODEL-THEY WANTED $100 TO PUT ON COMPUTER TO VERIFY AND IT WOULD BE $2000 TO REPAIR-IF GOV MANDATES AIR BAGS IN VEHICLES IT SHOULD MANDATE A RECALL IF THERE IS A KNOWN PROBLEM-I HAVE RESEARCHED AND OTHER XL-7 OWNERS HAVE SAME PROBLEM AROUND THE SAME MILEAGE-HE ALSO STATED THE AIR BAGS MAY NOT WORK IN A CRASH-I HAVE A 98 DODGE WITH AIR BAGS WITH OVER 125,000 MILES WITH NO PROBLEMS WITH SENSORS-IT WOULD BE NICE IF OUR GOV. WOULD STEP UP AND MAKE THE COMPANY REPAIR THIS PROBLEM DUE TO SAFETY-IF IT DEALT WITH THE ENGINE/BRAKES ETC. I WOULD NOT HAVE A PROBLEM BUT WHEN SOMEONE SITS ON A SENSOR AND THERE IS MALFUNCTION IT APPEARS TO BE DEFECTIVE EQUIPMENT ON THEIR PART.

NHTSA complaint #10447667 — an unverified report by a vehicle owner.

Other Suzuki XL-7 problems