863 of the
5,283 complaints filed about the Tesla Model S
are about the other systems —
16% of everything owners reported.
The worst model year for it is 2015.
My Tesla Model S has a touch-sensitive horn button on the right side of the steering wheel. In urgent situations, I've often had difficulty quickly locating it to get another driver's attention. Tesla quoted me $1800 to replace the steering wheel with a model that has the horn in the center, like most other cars. This is a safety concern because owners shouldn't have to pay to move the horn for safety reasons. Tesla should be required to retrofit any model with a touch button for the horn to one with the horn in the center of the steering wheel.
NHTSA complaint #11756007 — an unverified report by a vehicle owner.
Dashboard is leaking glue out the bottom center causing the computer screen and dash control panels to move. I'm not feeling safe driving as I'm not sure if they will drop down or stop functioning at any point. Tesla wants $1500 to fix, and I don't have that money being retired. How can Tesla glue their cars together, and it only last for about 10 yrs?? I feel like this is a safety issue that they should be fixing.
NHTSA complaint #11750141 — an unverified report by a vehicle owner.
Instrument cluster and/or infotainment systems frequently freezing or not showing anything. Instrument cluster freezing/blackout This is a daily occurrence making it impossible to to know if you are in drive, reverse, or neutral. Additionally you not know how fast you are going, charge level, nor any status lights (airbag, low tire, etc.). Infotainment systems freezing/blackout This is also a daily occurrence shutting down environmental controls, backup cameras, speakers, charging, etc. While neither of these issues inhibit the operation of the vehicle both make driving a significant risk. I have taken it in for repair and the only option is a $1,500 upgrade to a completely new system.
NHTSA complaint #11748697 — an unverified report by a vehicle owner.
The vehicle was being driven northbound in the regular (non-HOV) lanes of Route I-95 under the control of Version 12 of FSD software. I believe that the vehicle would have crashed into the lowered gates preventing vehicles from entering the HOV lanes, which operate in only one direction at a time. Beyond the gates, the HOV lanes contained high-speed oncoming traffic. The problems occurred south of the Dale City exit from northbound I-95. The car’s navigation system gave an audio instruction to keep left to bear onto northbound I-95 and the car did exactly that. Twice. I believe that both crashing into the lowered gates or crashing head-on into oncoming vehicles would likely have resulted in multiple deaths, including my own. I saw the developing problem and took control of the vehicle before it could bear left onto the closed ramp to the HOV lanes.
NHTSA complaint #11747523 — an unverified report by a vehicle owner.
This car does not have reliable horn system. I have the steering wheel version (not the “yoke” version) but I believe it’s a similar problem on both. The steering wheel center (airbag) does NOT operate as a horn. Instead there is only a extremely small horn sensor on one side of the wheel that cannot be reliably accessed in an emergency situation b/c of its tiny size and b/c its position depends on where the steering wheel has been turned. This is EXTREMELY DANGEROUS. On a recent drive a car pulled into our lane from a side street and I was unable to locate the horn in a timely manner. Fortunately the car braked and I was able to pull around but it was very close and could have resulted in a head on crash. I contacted Tesla about this issue. The service rep acknowledged the problem and said it was an “issue” that had gotten numerous complaints but that all he could offer was a Tesla aftermarket replacement that would cost nearly $1,000 to install. I presume NTSB has gotten many complaints about this incredibly dangerous and egregious latent safety defect in the car’s design. Tesla (at least for the 2024 and on Model 3 - which I also own) has corrected this design defect such that the center area does operate as a horn (as I am sure 99% of cars do). The NTSB should investigate and require Tesla to retrofit any of its cars which have this safety defect. I have no doubt that people will (or likely have been) seriously injured (or even killed) in car crashes that could have been avoided had Tesla retrofitted its vehicles built with this dangerous safety design defect. Please, please open an investigation and require Tesla to correct this inherent safety design defect. Tesla already has the fix (and have implicitly recognized the defect by correcting it on its current models). NTSB’s failure to require Tesla to act will result in many avoidable accidents/injuries. Owners should not have to pay nearly $1k to correct Tesla’s latent/non-obvious safety defect.
NHTSA complaint #11746306 — an unverified report by a vehicle owner.
In October 2024, I brought my recently purchased used Model S to the Cincinnati Service Center for an antenna inspection, MCU upgrade, and general inspection to ensure the vehicle was safe and operating properly. During the inspection, I was informed that additional issues had been discovered. Wanting the vehicle to be reliable, I authorized the recommended repairs and ultimately paid more than $10,000 for the work performed. When I picked up the vehicle, a technician had to access it because the keys had been locked inside, and the battery had not been adequately charged. Shortly after leaving, I heard unusual noises and, within approximately five miles, discovered the protective underbody panel had not been properly secured and was hanging from the vehicle. Because I live in West Virginia, I was unable to complete the trip home and required a tow to a charging station. During the drive, the vehicle displayed coolant-related warnings. When I contacted the service center, I was advised to continue driving the vehicle if it remained operable and return it when convenient. Only seven days later, the vehicle completely shut down and became inoperable. When I returned it to Cincinnati, I was informed that the main battery required replacement at my expense despite previously being told multiple times that the battery was functioning properly. I have never received a clear explanation as to how the battery failed, why I am being held responsible, or whether the prior service contributed to the issue. Tesla instructed me to remove the vehicle from its property and return it to the seller. Although Tesla later offered $4,500 as a resolution, I declined because I do not believe I should be responsible for a battery failure that occurred immediately after extensive service work. I have photographs, invoices, service records, and additional documentation supporting my concerns.
NHTSA complaint #11744727 — an unverified report by a vehicle owner.
This issue appears to be related to a known MCU failure affecting early Tesla Model S vehicles. The touchscreen exhibits screen melting/discoloration and eventually goes blank or becomes inoperative. When this occurs, critical functions including occupant detection indicators, seatbelt warnings, and windshield defrost controls may become unavailable. The loss of these functions creates potential safety risks involving visibility, occupant protection, and driver awareness while operating the vehicle."
NHTSA complaint #11744090 — an unverified report by a vehicle owner.
This issue appears to be related to a known MCU failure affecting early Tesla Model S vehicles. The touchscreen exhibits screen melting/discoloration and eventually goes blank or becomes inoperative. When this occurs, critical functions including occupant detection indicators, seatbelt warnings, and windshield defrost controls may become unavailable. The loss of these functions creates potential safety risks involving visibility, occupant protection, and driver awareness while operating the vehicle."
NHTSA complaint #11744091 — an unverified report by a vehicle owner.
This issue appears to be related to a known MCU failure affecting early Tesla Model S vehicles. The touchscreen exhibits screen melting/discoloration and eventually goes blank or becomes inoperative. When this occurs, critical functions including occupant detection indicators, seatbelt warnings, and windshield defrost controls may become unavailable. The loss of these functions creates potential safety risks involving visibility, occupant protection, and driver awareness while operating the vehicle."
NHTSA complaint #11744089 — an unverified report by a vehicle owner.
I feel Tesla has introduced two safety issues with a recent version of software relating to the "Full Self Driving (Supervised)" feature. Issue #1. When disengaging the Full Self Driving ("FSD") software, Tesla positions a dialog box over the main center display screen. The box takes up a fairly large portion of space. The purpose of the box is to provide feedback on the reason for disengaging FSD. This dialog box does not dismiss by itself. The only way for the user to dismiss it is to tap one of the 4 options presented or leave a voice message. This is an unnecessary distraction that in no way is required for the user to operate the vehicle. Tesla is mandating feedback and introducing distractions when users take over control of the vehicle for their sole benefit. It is also akin to a penalty for disabling FSD, as it a generally negative experience for most people. Issue #2. Tesla has introduced a mandatory "FSD Streak" counter. This number appears on the smaller instrumentation screen for the S & X models. The counter counts the number of miles consecutively traveled by FSD. When a driver disables FSD for any reason, the counter resets to 0. The gamification of keeping FSD enabled is a major safety issue. Some people are highly susceptible to increasing this number as high as possible as if it were a video game. In situations where they should likely disable FSD and make manual control, there are inevitably users that will hesitate or maybe even not take control at all because they do not want to reset the counter. Tesla does not have any options to disable or remove this counter, so even people who know they are susceptible to this cannot remove it. This is akin to placing an open beer in the car and saying people will not drink it because they have self control... only - as we know, addiction is a disease, and games are just as addicting as many substances.
NHTSA complaint #11743804 — an unverified report by a vehicle owner.
I was in full self driving mode and was travelling North bound 110 freeway transitioning to 405 freeway Northbound. In the right lane. Transition curved left. looked at my speed for a split second and as i looked up we were a split second from hitting freeway barrier head-on. We crashed through the barrier and ended on the embankment of the freeway. My car front end was totally demolished, front airbags went off. I was ok, but my wife suffered a L1 vertebrae fracture and was taken to Harbor UCLA Hospital for treatment. She was released 9 hours later with a back brace and pain meds. The accident occured at 8:34 am Sunday April 5th, Easter sunday while on our way to church. Its been over a month and my wife is still in a back brace, but healing slowly. USB Drive taken out of the glove box showed that all cameras cut off about 10 seconds before the crash. Not sure if the whole system turned off.
NHTSA complaint #11737104 — an unverified report by a vehicle owner.
I have been consistently at risk since I picked up my car in late December 2023. The Horn icon which is impossible for older people to see, especially at night, is located in a place that is very hard to find on the steering wheel and unintuitive. Just yesterday, a large truck was coming around the corner near my house in my lane in the opposite direction and I could not find the horn to honk. It was another near miss. Interestingly, Tesla changed the design and put the horn in the middle of the steering wheel where it belongs starting in January 2024 just a few days after I picked up my car. I need the Horn in an intuitive place in the middle of the steering wheel for my safety and the safety of the other people on the road I believe Tesla should pay to change out the steering wheel
NHTSA complaint #11736794 — an unverified report by a vehicle owner.
My car had a software update last night. This morning, there is now a forced "feedback" prompt that comes on the information screen whenever I disengage the autopilot. This prompt grays out the rest of the screen and does not disappear until I manually select a feedback option. This forced prompt is very distracting, requiring manual user input to get rid of, which makes driving distracting and dangerous.
NHTSA complaint #11734662 — an unverified report by a vehicle owner.
2024 Tesla Model S. Repeated rear tire and rear wheel failures with abnormal wear and possible rear alignment or suspension-related defect. Tesla service history shows repeated rear tire replacements beginning at about 5,165 miles, a later four-wheel alignment, a right rear tire replacement for uneven tire wear under the basic vehicle warranty at about 21,594 miles, a documented bent left rear wheel at about 27,047 miles, a left rear wheel replacement due to crack after a low-pressure/PULL OVER SAFELY alert at about 30,489 miles, and then a right rear tire blowout at about 38,358 miles. In the same March 12, 2026 service record, Tesla also noted inner sidewall damage on the opposite rear tire. Concern is an unresolved recurring rear tire, wheel, alignment, or suspension defect creating blowout risk and unsafe operation. Tesla has replaced tires and wheels but has not identified or corrected the root cause.
NHTSA complaint #11732580 — an unverified report by a vehicle owner.
Emmc memory recall, took into tesla today April 2 2026 for them to address the issue and they have refused to accept their issue on memory failure and replacement of the emmc 8gb module for a 64gb micron emmc module. Instead they insisted a $1,500 upgrade package instead of the free recall that is required for change. The current car screen in does not work due to this module failing.
NHTSA complaint #11728899 — an unverified report by a vehicle owner.
I have a 2013 Tesla Model-S, I have so far spent thousands on this car for door handle related problems over its lifetime. And Tesla still keeps charging for any door repairs. As of now, the driver side door doesn't open from outside and this is a serious safety hazard in case of an accident
NHTSA complaint #11718480 — an unverified report by a vehicle owner.