38 of the 1,234 complaints filed about the Toyota 4 Runner are about the body and structure — 3% of everything owners reported. The worst model year for it is 1997.
38
Complaints
3%
Share of all complaints
3
Crashes
0
Fires
STRUCTURE:BODY:ROOF AND PILLARS
I WAS SOLD PRE-OWNED TOYOTA 4RUNNER WITHOUT ITS BEING INSPECTED AND THEN I FELT ILL TREATED TO BE RECALLED TO SIGN A NEW PURCHASE AGREEMENT WITH AN INCREASED INTEREST PERCENTAGE, JUST BECAUSE I AM BLACK!
NHTSA complaint #10152081 — an unverified report by a vehicle owner.
STRUCTURE
SALVAGED CARS AND CARS THAT WERE INVOLVED IN ACCIDENTS ARE BEING PASSED OFF AS CLEAN PREOWNED SAFE CARS. THE CARFAX STATES ONE THING BUT THE MECHANICS ARE FINDING THE LIES AND THE ATTEMPTED COVER UPS. MAJOR WORLD LOCATED AT 43-40 NORTHERN BLVD. LONG ISLAND CITY NY. SHOWED ME A BEAUTIFUL CARFAX THAT DID NOT TELL THE TRUTH. I FOUND OUT LATER AFTER I PAID A MOBILE MECHANIC 191.00 TO CHECK THE CAR OUT. THE MANAGER ADMITTED TO THE MECHANIC THAT THE CAR WAS A SALVAGE CAR AND WAS IN AN ACCIDENT. IF I KNEW ANYTHING ABOUT AN ACCIDENT, I WOULD HAVE AUTOMATICALLY PASSED THIS SUV (2000 TOYOTA 4-RUNNER) UP. I WOULD NOT HAVE HIRED A MECHANIC. I AM ON DISABILITY AND LIVE ON A FIXED INCOME. I PASSED UP MY AMBULETTE SERVICE AT THEIR SUGGESTION TO WAIT FOR THE MECHANICS ARRIVAL. THEY PROMISED TO PAY MY CAB FARE HOME. THEY LIED. SOMETHING NEEDS TO BE DONE ABOUT THIS DEALERSHIP. I AM OUT OF $201.00 BECAUSE OF THEIR LIES. HOW MANY PEOPLE ARE BEING RIPPED OFF EVEN WORSE THAN ME. AT LEAST I HAD THE COMMON SENSE TO GET THE CAR CHECKED OUT BEFORE BUYING. MOST FOLKS DON'T. I LEARNED A VALUABLE LESSON. STAY AWAY FROM MAJOR WORLD AUTO.
NHTSA complaint #10144423 — an unverified report by a vehicle owner.
STRUCTURE:BODY:BUMPERS
DT: THE CONTACT STATED THE REAR BUMPER RUSTED AND CORRODED. THE RUST WAS COMPLETELY THROUGH THE MIDDLE SECTION OF THE BUMPER. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE PROBLEM.
NHTSA complaint #10143440 — an unverified report by a vehicle owner.
STRUCTURE:BODY:BUMPERS
REAR BUMPER RUSTING THROUGH FROM THE INSIDE OUT. DEALER SAYS THE RESULT OF POOR WELDS ON THE BUMPER BRACKETS. VEHICLE HAS 5 YEAR RUST THROUGH WARRANTY THAT DEALER AND COMPANY WILL NOT HONOR ON THE BUMPER, ONLY ON SHEET METAL.
NHTSA complaint #10142074 — an unverified report by a vehicle owner.
STRUCTURE:BODY
VIBRATION IN STEERING. DEALER CANNOT FIX. WENT TO ARBITRATION AND LOST DUE TO BIASED INVESTIGATOR AND POLICY THAT WOULD NOT ALLOW ARBITRATOR TO DRIVE THE VEHICLE. TWO OTHER DEALERS ACKNOWLEDGE THE VIBRATION BUT SAY IT IS DESIGNED THAT WAY!--ALSO MILEAGE COMPUTER INACCURATE AND EXCESSIVE WIND NOISE.
NHTSA complaint #10121429 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
AAFTER THE OVERNIGHT TEMPORATURE DROPPED BEFOW FREEZING, BOTH OF MY 2003 TOYOTA 4 RUNNER REAR DOORS FROZE TO THEIR WHEEL WELLS DUE TO A MINOR ACCUMULATION OF MUD IN THE WHEEL WELLS (LESS THAN 1/4 INCH THICK) WHERE THE DOOR BOTTOM EXTENDS. ALTHOUGH THE DOOR LATCHES FUNCTIONED PROPERLY, AND THE DOORS COULD BE 'SPRUNG' AWAY FROM THE FRAME AT THE TOP, THE BOTTOM REMAINED FROZEN TO THE WHEEL WELL PROHIBITING OPENING. EMERGENCY EGREES WOULD HAVE BEEN IMPOSSIBLE.
NHTSA complaint #10102441 — an unverified report by a vehicle owner.
STRUCTURE:FRAME AND MEMBERS
WHEN THE CONSUMER ADJUSTED THE DRIVER 'S SIDE SEAT, IT COLLAPSED FROM THE BOTTOM, AND THE MAIN BOLT SHEARED OFF. THE CONSUMER CONTACTED THE DEALER. *AK THE WELD WAS DEFECTIVE AND THE METAL WAS VERY THIN. THE CONSUMER REQUESTED REIMBURSEMENT.
NHTSA complaint #10101236 — an unverified report by a vehicle owner.
STRUCTURE
I BOUGHT A CERTIFIED USED CAR FROM A TOYOTA DEALER BACK IN SEP. 2002 FOR $24,000.THEY DIDN'T GIVE ME A MASTER KEY (MASTER KEY IS ONE OF THE INSPECTION POINT CHECK)AND THEY DIDN'T GIVE ME A CAR JACK.THEY TOLD ME THAT THIS CAR HAS NEVER BEEN IN AN ACCIDENT BEFORE.THE CHECK ENGINE LIGHT CAME ON JULY 10 2003 I LOOKED AT ENGINE AND UNDERNEATH THE CAR.I NOTICED THE POOR WORKMANSHIP ON FRONT AND REAR BUMPER,SOME MUDD GUARDS ARE MISSING AND THE VIN LABLES LOOKS LIKE IT WAS PEELED OFF BEFORE AND THE ONES ON THE DOORS AND HOOD DOESN'T LOOK AUTHENTIC.
NHTSA complaint #10070572 — an unverified report by a vehicle owner.
STRUCTURE
I PURCHASED A 2004 TOYOTA HIGHLANDER JAN. 2004 AND DROVE IT FOR TWO WEEKS BEFORE THE WEATHER PERMITTED ME TO DRIVE IT WITH THE WINDOWS DOWN. I FIRST NOTICED A EXCESSIVE HARMONIC DRUMMING NOISE WHEN I OPENED THE SUN ROOF. I TRIED THE OTHER WINDOWS AND THE NOISE BECAME UNBEARABLE TO THE POINT OF CAUSING EXTREME PAIN TO THE EAR DRUMS. THE BACK WINDOWS BEING THE WORST. THIS PROBLEM WAS NOT DISCLOSED AT THE TIME OF PURCHASE . I FOUND OUT LATER THAT TOYOTA HAS KNOWN ABOUT THIS FOR SOME TIME.
NHTSA complaint #10056229 — an unverified report by a vehicle owner.
STRUCTURE:BODY:ROOF AND PILLARS
I PURCHASED MY 2003 TOYOTA 4 RUNNER VEHICLE ON JULY 31, 2003. APPROXIMATELY 30 DAYS AFTER PURCHASE, I BEGAN HAVING TROUBLE WITH A RATTLE OR NOISE COMING FROM THE HEADLINER / SUNROOF AREA OF THE VEHICLE. I TOOK MY VEHICLE BACK TO THE DEALER ON 08/29/2003, 10/14/2003, 11/25/2003 AND 12/22/2003 TO HAVE THIS PROBLEM CORRECTED BUT TO DATE, THE DEALER HAS BEEN UNABLE TO DO SO. THUS FAR, MY VEHICLE HAS BEEN OUT OF SERVICE FOR A TOTAL OF FOUR DAYS AND THE DEALER HAS ATTEMPTED TO REPAIR THIS PROBLEM FOUR SEPARATE TIMES AND NOW THEY ARE ASKING ME TO BRING THE VEHICLE IN FOR THE FIFTH TIME TO REPAIR THIS PROBLEM.
NHTSA complaint #10056175 — an unverified report by a vehicle owner.
STRUCTURE:BODY
PAINT HAS CHIPPED DOWN TO THE BARE METAL IN 3 PLACES AND ANOTHER AREA HAS A FOUR INCH DIAMETER OFF-COLOR SWIRL SHOWINGTHROUGH THE PAINT AND/OR CLEAR COAT.
NHTSA complaint #10054550 — an unverified report by a vehicle owner.
STRUCTURE
WHILE TRAVELING ON THE HIGHWAY WITH THE DRIVER AND PASSENGER'S SIDE WINDOWS DOWN, THE WAS A VIBRATION COMING FROM THE REAR OF THE VEHICLE. *AK THE VEHICLE EXPERIENCED WIND TURBULENCE FAILURES WHEN DRIVEN 30 MPH WITH ALL THE WINDOWS CLOSED, THEN SUDDENLY THE REAR PASSENGER WINDOW WAS OPENED AND A LOUD SOUND OCCURRED. THIS CAUSED EAR DAMAGES AND DIZZINESS TO THE DRIVER AND PASSENGERS. *SCC
NHTSA complaint #10024159 — an unverified report by a vehicle owner.
STRUCTURE
HEADLINER RATTLES NEAR THE DOME LIGHT. *NLM
NHTSA complaint #10023013 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
MY WIFE WAS DRIVING ALONG APPROXIMATELY 30 MPH. ALL OF A SUDDEN THE PASSENGER SIDE REAR WINDOW SHATTERS FOR NO APPARENT REASON. LUCKILY OUR 3 YEAR OLD CHILD WAS ON THE OTHER SIDE. SHE CALLED THE POLICE AND HE SAID IT WAS A DEFECT IN TOYOTA 4RUNNERS. TS
NHTSA complaint #10002832 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THREE WEEKS AFTER HAVING THE VEHICLE THE SUN VISORS WERE FALLING OFF. *SLC
NHTSA complaint #566905 — an unverified report by a vehicle owner.
STRUCTURE
WHILE DRIVING AT HIGHWAY SPEEDS IN THE SNOW, VEHICLE LOST DIRECTIONAL STABILITY AND SPUN OUT OF CONTROL, CAUSING A ROLL OVER. VEHICLE WAS TOTALLED. CONSUMER HAS JUST RECEIVED A RECALL NOTICE FOR REAR SUSPENSION.*AK. THERE WERE 2 INJURIES.
NHTSA complaint #8007308 — an unverified report by a vehicle owner.
STRUCTURE
ON 03'04/02 I WAS SITTING AT THE TRAFFIC LIGHT WITIN ON THE LIGHT TO CHANGE TO GREEN. THE LIGHT CHANGED TO GREEN , THEN I PROCEEDED INTO THE INTERSECTION WHERE I WAS T-BONED ON THE DRIVER SIDED. AT THIS TIME I HEAR A LOUD BANG THEN THE LOWER AREA BY THE BRAKES CAVED IN ON MY LEFT LEG, THE THE DOORS LOCKED ,THEN MY CAR ALARM SOUNDS OFF. DURING THIS TIME I CAN SEE SMOKE TO MY LEFTT IN THE DOOR AREA. SO IMMDIATELY I TRY TO GET OUT OF THE VEHICLE BUT I HAD TO UNLOCK DOORS FIRST. I RECALL TRYING TO GET OUT OF THE SEAT BUT IWAS RESTRAINT BY THE SEAT BELT DURING THIS TIME FROM THE IMPACT MY VEHICLE IS STILL MOVING. I REACHED OVER TO REMOVE MY SEAT BELT WHILE ALSO RAISING MYSELF OUT OF THE SEAT WHEN THE DRIVER AIR BAG DEPLOYED. MY ARM TO THE FULL FORCE OF THE PRESSURE OF THE AIR BAG DEPLOYING. I MANAGED TO GET BETWEEN THE FRONT SEAT TO CROSS OVER TO THE PASSENGER SIDE TO GET OUT OF THE VEHICLE WHEN THE AIR BAG STARTED TO DEPLOYED I REACHED FOR MY PURSE ON FRONT FLOOR OF THE PASSENGER SIDE AND CONTINUE TO GET TO THE BACK SEAT OF 4 RUNNER. I TRIED TO GET OUT ON THE REAR DRIVER SIDE DOOR BUT IT WOULD NOT OPEN THEN I WENT TO THE PASSENGER REAR DOOR AND GOT OUT BUT WHEN I STOOD UP OUT OF THE VEHICLE MY LEFT LEG COLLASPE AND I FOUND MY SELF IN THE MIDDLE OF INTERSECTION UNPROTECTIVE. I LAID IN THE INTERSECTION FOR ABOUT 5-7 MINUTES BEFORE OTHER CITIZEN CAMED ON THE SCENE. YOU COULD NOT BEGAN TO IMAGE YOURSELF TRAPPED IN THIS UTILITY VEHICLE LIKE A CAGED MOUSE WITH NO WAY OUT. ALL HEAR IS THE BANG, ELECTRIC DOORS LOCKING, ALARM SOUNDING OFF, AND SMOKE TO THE LEFT OF YOU AND NO VISIBLE PERSON TO HELP YOU GET OUT OF THIS CAGE. NLM
NHTSA complaint #759894 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
WE HAVE CONTACTED TOYOTA AND THE DEALERSHIP AND THEY ARE UNWILLING TO SEE ANY OF THESE THINGS AS SAFETY HAZARDS. ESPECIALLY DOOR LOCKS, TIRES, SEATBELTS. AND WE WERE NEVER TOLD THE VEHICLE WAS SERVICED BEFORE WE PURCHASED IT "BRAND NEW" IN 1997. WE FOUND THAT OUT IN ERROR AT THE DEALERSHIP (AL HENDRICKSON TOYOTA) WHEN THEY ACCUSED US OF NOT SERVICING OUR VEHICLE. THE SUV WAS CLEARLY A LEMON ALL ALONG. WE TOOK THE VEHICLE TO BE SERVICED BUT THE DEALERSHIP CONVENIENTLY HAS NO RECORDS OF US, EVEN WHEN PROVIDED WITH DOCUMENTED PROOF (RECEIPTS). THERE COMPUTER SAYS "WE DID NOT COME INTO SERVICE OUR VEHICLE." THE 1997 4-RUNNER IS A SAFETY HAZARD. (DOT NUMBER: N/A TIRESIZE: P265/70R16)
NHTSA complaint #751297 — an unverified report by a vehicle owner.
STRUCTURE:FRAME AND MEMBERS
THE BRACE BETWEEN THE RIGHT AND LEFT FRAME THAT RAN BENEATH THE RADIATOR IS RUSTING THROUGH AT THE POINT WHERE FOAM RUBBER IS STUFFED BENEATH THE RADIATOR. NLM
NHTSA complaint #560208 — an unverified report by a vehicle owner.
STRUCTURE
CONSUMER WAS INVOLVED IN A ROLLOVER ACCIDENT WHICH RESULTED IN INJURIES. THE ROLLOVER MAY HAVE BEEN DUE TO POOR STRUCTURAL ENGINEERING OF THE VEHICLE WHICH RESULTED IN ERRATIC OPERATION, POOR CONTROL AND STABILITY. (ATTORNEY FOR CONSUMER - F.R. BREEN, ESQ. AND PAT CASHILL) *MJS
NHTSA complaint #553972 — an unverified report by a vehicle owner.