Owners have filed 111 complaints
about the 1996 Toyota 4 Runner with NHTSA between 1996 and 2006.
The largest single group is the engine & cooling.
Across this model's run it ranks 6 of 12 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 54
Against the median year of the Toyota 4 Runner. 50 means typical for this
model; 100 means roughly double.
Severity — 100
21.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 19
11% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1996 compares with every other Toyota 4 Runner
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
111.1%
50,000 – 74,999 miles
111.1%
75,000 – 99,999 miles
222.2%
100,000 – 149,999 miles
444.4%
150,000+ miles
111.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 1996peak 10May 2006
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 160,000 milesSugar Land, TXCrash2 injured
TIRES
HELLO, I WAS INVOLVED IN AN AUTO ACCIDENT OVER THIS WEEKEND DUE TO A DEFECTIVE TIRE. THE TIRE BLEW FOR NO APPARENT REASON CAUSING ME TO LOSE CONTROL OF THE VEHICLE AND SMASHING INTO A CEMENT CONCRETE DIVIDER. THE TIRE IS A GOODYEAR WRANGLER RT/S. I DID SOME RESEARCH ON THE INTERNET AND FOUND MANY MANY MANY OTHERS WITH THE SAME TIRES HAVE HAD THE SAME OR SIMILAR ISSUES WITH THE TIRES BLOWING OR TREAD SEPARATING FROM THE TIRE. PLEASE DO ALL YOU CAN TO PREVENT THESE TIRES FROM KILLING ANYONE. THANK YOU, TRUC NGUYEN BELOW IS JUST A FEW COMPLAINTS I FOUND WHILE DOING MY RESEARCH FOR YOUR REVIEW. THESE TIRES ARE DEFECTIVE AND THE PUBLIC SHOULD BE WARNED! CHERYL OF TAXARKANA TX (3/10/04): MY HUSBAND WAS DRIVING MY NEW CAR, A 2002 ISUZU AXIOM. THE TIRE BLEW FROM THE SIDEWALL AND HE LOST CONTROL OF THE VEHICLE AND HIT THE CENTER WALL UNDER AN OVERPASS. DID ABOUT $6,000 IN DAMAGE. THE POLICEMAN WHO DID THE REPORT SAID TIRE DEFECT. THE GENERAL MANAGER FROM M&M GOODYEAR SAID, TIRE DEFECT. SEVERAL OF GOODYEAR COMPETITORS (COOPER TIRE CO.) SAID TIRE WAS A DEFECT. CHARLES OF SOUTHSIDE AL (3/8/04): BOUGHT NEW SET OF REPLACEMENT GOODYEAR WRANGLE RT/S TIRES 02/22/04. 527 MILES LATER ON 03/03/04 THE RIGHT REAR TIRE BLOWS OUT CAUSING ME TO LEAVE THE ROAD WITH MINOR DAMAGE. SEARS FINALLY REPLACES THE TIRE 3 DAYS LATER DUE TO NOT BEING IN STOCK. THIS WAS LAST SATURDAY. THIS MORNING ANOTHER TIRE BLOWS OUT ON THE FRONT LEFT SIDE (NOW ONLY 686 MILES). THIS TIME NO WRECK BUT THE RIM IS DAMAGED. BERNARD OF NORTH LITTLE ROCK AR (7/9/01): I HAD AN INCIDENT WHERE MY TIRE BLEW OUT IN A CURVE AND FORCED ME TO HAVE TO DRIVE ACROSS A MEDIAN DRAINAGE DITCH. I AM NOT TRYING TO BRING ON SOME MAJOR LAW SUIT, I JUST WANT TO KNOW WHO DO I TALK TO TO GET MY EXPENDITURE RECOUPED WITH A MAJOR INCIDENT. I DON'T HAVE ANY MAJOR INJURIES, AND I AM ONLY LOOKING TO GET MY TRUCK PUT BACK IN PROPER WORKING CONDITION.
NHTSA complaint #10157221 — an unverified report by a vehicle owner.
Arlington, VACrash
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING CONSUMER LOST STEERING CONTROL AFTER GOING OVER A PUDDLE OF WATER IN THE ROAD. THIS CAUSED THE VEHICLE TO HIT THE MEDIAN. VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. EVOQ FILED BY: EVELYN PRITCHETT 540-286-7169. *AK RECALL # COULD NOT BE FOUND BUT THE CONSUMER SENT IN A COPY OF A SAMPLE RECALL NOTICE FOR 1996-1998 TOYOTA 4 RUNNERS DUE TO A COMBINATION OF HEAVY LOADING OR RUFF ROAD CONDITIONS.
NHTSA complaint #10087996 — an unverified report by a vehicle owner.
at 2 milesSacramento, CACrash
AIR BAGS:FRONTAL
THE 1996 TOYOTA 4RUNNER HIT A STOP SIGN POLE AND A BIG TREE AT 50 TO 60 MPH DURING WET WEATHER. THE FRONT OF THE CAR WAS TOTALED AND THE AIRBAG DID NOT DEPLOY, RESULTING IN THE COLLISION OF THE DRIVERS HEAD TO THE STEERING WHEEL. *NLM
NHTSA complaint #10010496 — an unverified report by a vehicle owner.
Baltimore, MSCrash
SUSPENSION:REAR
AFTER VEHICLE WAS REPAIRED UNDER RECALL 02 V021 000, AT HIGHWAY SPEEDS REAR OF VEHICLE LOST DIRECTIONAL STABILITY, RESULTING IN LOSS OF CONTROL/COLLISION.
NHTSA complaint #8006088 — an unverified report by a vehicle owner.
MT Laurel, NJCrash
AIR BAGS
NO SUMMARY LISTED FOR ABOVE VEHICLE.
NHTSA complaint #741244 — an unverified report by a vehicle owner.
Long Beach, CACrash1 injured
TIRES
DRIVER WAS EXITING A FREEWAY OFF RAMP AND LOST COMTROL OF THE TRUCK AFTER THE FRONT TIRE BLEW OUT ON A CURVE DOING 30MPH. *AK( DOT NUMBER: N/A TIRE SIZE: 225 75R/14 )
NHTSA complaint #732019 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 160,000 milesSugar Land, TXCrash2 injured
TIRES
HELLO, I WAS INVOLVED IN AN AUTO ACCIDENT OVER THIS WEEKEND DUE TO A DEFECTIVE TIRE. THE TIRE BLEW FOR NO APPARENT REASON CAUSING ME TO LOSE CONTROL OF THE VEHICLE AND SMASHING INTO A CEMENT CONCRETE DIVIDER. THE TIRE IS A GOODYEAR WRANGLER RT/S. I DID SOME RESEARCH ON THE INTERNET AND FOUND MANY MANY MANY OTHERS WITH THE SAME TIRES HAVE HAD THE SAME OR SIMILAR ISSUES WITH THE TIRES BLOWING OR TREAD SEPARATING FROM THE TIRE. PLEASE DO ALL YOU CAN TO PREVENT THESE TIRES FROM KILLING ANYONE. THANK YOU, TRUC NGUYEN BELOW IS JUST A FEW COMPLAINTS I FOUND WHILE DOING MY RESEARCH FOR YOUR REVIEW. THESE TIRES ARE DEFECTIVE AND THE PUBLIC SHOULD BE WARNED! CHERYL OF TAXARKANA TX (3/10/04): MY HUSBAND WAS DRIVING MY NEW CAR, A 2002 ISUZU AXIOM. THE TIRE BLEW FROM THE SIDEWALL AND HE LOST CONTROL OF THE VEHICLE AND HIT THE CENTER WALL UNDER AN OVERPASS. DID ABOUT $6,000 IN DAMAGE. THE POLICEMAN WHO DID THE REPORT SAID TIRE DEFECT. THE GENERAL MANAGER FROM M&M GOODYEAR SAID, TIRE DEFECT. SEVERAL OF GOODYEAR COMPETITORS (COOPER TIRE CO.) SAID TIRE WAS A DEFECT. CHARLES OF SOUTHSIDE AL (3/8/04): BOUGHT NEW SET OF REPLACEMENT GOODYEAR WRANGLE RT/S TIRES 02/22/04. 527 MILES LATER ON 03/03/04 THE RIGHT REAR TIRE BLOWS OUT CAUSING ME TO LEAVE THE ROAD WITH MINOR DAMAGE. SEARS FINALLY REPLACES THE TIRE 3 DAYS LATER DUE TO NOT BEING IN STOCK. THIS WAS LAST SATURDAY. THIS MORNING ANOTHER TIRE BLOWS OUT ON THE FRONT LEFT SIDE (NOW ONLY 686 MILES). THIS TIME NO WRECK BUT THE RIM IS DAMAGED. BERNARD OF NORTH LITTLE ROCK AR (7/9/01): I HAD AN INCIDENT WHERE MY TIRE BLEW OUT IN A CURVE AND FORCED ME TO HAVE TO DRIVE ACROSS A MEDIAN DRAINAGE DITCH. I AM NOT TRYING TO BRING ON SOME MAJOR LAW SUIT, I JUST WANT TO KNOW WHO DO I TALK TO TO GET MY EXPENDITURE RECOUPED WITH A MAJOR INCIDENT. I DON'T HAVE ANY MAJOR INJURIES, AND I AM ONLY LOOKING TO GET MY TRUCK PUT BACK IN PROPER WORKING CONDITION.
NHTSA complaint #10157221 — an unverified report by a vehicle owner.
at 132,405 milesMcleansville, NC
ENGINE AND ENGINE COOLING
OIL SLUDGE PROBLEM. COOLANT IS LEAKING AND OIL SLUDGE IS BUILDING UP WITHIN THE MANIFOLD. IT IS USING 2 TO 3 QUARTS OF OIL ON A MONTHLY BASIS AND SMOKING WILL BADLY WHEN FIRST CRANKED. CAR CHECKED BY TOYOTA DEALERSHIP AND SAYS NOTHING IS WRONG WITH CAR.
NHTSA complaint #10110474 — an unverified report by a vehicle owner.
Memphis, TN
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
HAPPENED TO NOTICED FLUID AROUND RIM. REPEATED REAR AXLE SEAL LEAK. BELIEVE BACK SPACING OF SEAL AGAINST THE ABS RING IS OF A QUARTER OF INCH. CAUSING VEHICLE TO VIBRATE AND CREATE LOUD GRINDING HUM. BRAKES HAVE BECOME SOAKED IN GEAR OIL. CAUSING BRAKES TO LOCK UP AND SMOKE PROFUSELY. BELIEVETOYOTA IS AWARE OF ISSUE.
NHTSA complaint #10104167 — an unverified report by a vehicle owner.
Memphis, TN
SUSPENSION:REAR:AXLE:SPINDLE
HAPPENED TO NOTICED FLUID AROUND RIM. REPEATED REAR AXLE SEAL LEAK. BELIEVE BACK SPACING OF SEAL AGAINST THE ABS RING IS OF A QUARTER OF INCH. CAUSING VEHICLE TO VIBRATE AND CREATE LOUD GRINDING HUM. BRAKES HAVE BECOME SOAKED IN GEAR OIL. CAUSING BRAKES TO LOCK UP AND SMOKE PROFUSELY. BELIEVETOYOTA IS AWARE OF ISSUE.
NHTSA complaint #10104167 — an unverified report by a vehicle owner.
Arlington, VACrash
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING CONSUMER LOST STEERING CONTROL AFTER GOING OVER A PUDDLE OF WATER IN THE ROAD. THIS CAUSED THE VEHICLE TO HIT THE MEDIAN. VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. EVOQ FILED BY: EVELYN PRITCHETT 540-286-7169. *AK RECALL # COULD NOT BE FOUND BUT THE CONSUMER SENT IN A COPY OF A SAMPLE RECALL NOTICE FOR 1996-1998 TOYOTA 4 RUNNERS DUE TO A COMBINATION OF HEAVY LOADING OR RUFF ROAD CONDITIONS.
NHTSA complaint #10087996 — an unverified report by a vehicle owner.
at 54,000 milesOntario, 00
TIRES
WHILE DRIVING AT 120 KMPH, THE FRONT DRIVER SIDE TIRE BLEW. THE CONSUMER MANAGED TO PULL OVER AND CHANGED THE TIRE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. DUNLOP#26560R16 DOT#DB72A16 . *LA
NHTSA complaint #10076228 — an unverified report by a vehicle owner.
at 85,000 milesZachary, LA
SUSPENSION:REAR
RECALL 02V021000 CONCERNING REAR SUSPENSION. CONSUMER HAD RECALL REPAIRS DONE ONCE, BUT THE PROBLEM RECURRED.
NHTSA complaint #10075546 — an unverified report by a vehicle owner.
at 113,413 milesPalo Alto, CA
ENGINE AND ENGINE COOLING
HEAD GASKET BLEW ON 5VZ-FE ENGINE. THIS WAS EXACTLY 3 YEARS & 53K MILES AFTER THE TOYOTA SSC (SPECIAL SERVICE CAMPAIGN) X01. IN WHICH THEY REPLACED THE FAULTY HEAD GASKETS ON MY 4RUNNER. ALSO REPLACED AT THE TIME WERE THE; TIMING BELT, WATER PUMP, & THERMOSTAT. THE TRUCK HAS HAD ALL OF IT'S DEALER/MANUFACTURERS RECOMMENDED SERVICES AND OIL CHANGES. UPON TEAR DOWN THE TOYOTA DEALERSHIP FOUND THAT BOTH ALUMINUM HEADS WERE CRACKED BETWEEN THE VALVES AT 2-3 PLACES.
NHTSA complaint #10070645 — an unverified report by a vehicle owner.
at 113,413 milesRedwood City, CA
ENGINE AND ENGINE COOLING
I AM THE OWNER OF A 1996 TOYOTA 4RUNNER. THE 5VZ-FE BI-METAL ENGINE SUFFERED A CATASTROPHIC FAILURE. ACCORDING TO THE THE AUTHORIZED DEALER (TOYOTA 101 OF REDWOOD CITY), THE ENGINE OVERHEATED WHICH SUBSEQUENTLY LED TO THE ALUMINUM HEADS TO CRACK AROUND THE VALES. I AM AWARE THAT TOYOTA HAD A NATIONAL RECALL ON THE HEAD GASKETS FOR THE 5VZ-FE V6 ENGINES FOR MOST MODEL TRUCKS (4RUNNER & TACOMA) MANUFACTURED IN THE 1990'S.THE RECALL WAS UNDER THE GUISE OF A SPECIAL SERVICE CAMPAIGN SSC-X01. I BELIEVE THAT THE DEFECTIVE HEAD GASKETS ARE THE CORE REASON FOR THE CATASTROPHIC FAILURE OF MY 4RUNNER'S ENGINE. I CONTACTED TOYOTA MOTOR SALES CORP. IN SAN RAMON, CA & TORRANCE, CA ON NUMEROUS OCCASIONS COMPLAINING OF THE ENGINE FAILURE. I ASKED FOR ASSISTANCE & GOOD WILL WARRANTY, BUT RECEIVED UNSATISFACTORY SERVICE. I FEEL THAT TOYOTA HAS NO INTEREST IN TAKING RESPONSIBILTY FOR THEIR DEFECTIVE PARTS. LEAVING CONSUMERS TO PAY FOR THE COSTLY REPAIRS. I AM SEEKING THE FAIR AND REASONABLE REPAIR OF MY ENGINE IN A TIMELY MANNER.
NHTSA complaint #10070892 — an unverified report by a vehicle owner.
at 130,000 milesLudowici, GA
SUSPENSION:REAR
AFTER MAKING AN APPOINTMENT TO HAVE REAR SUSPENSION RECALL 02V021000 PERFORMED THE CONSUMER WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE . THIS HAS OCCURRED ON FIVE SEPARATE OCCASIONS.*AK
NHTSA complaint #10053516 — an unverified report by a vehicle owner.
SAN Mateo, CA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
CONSISTENT BRAKE PAD CRACKING ON TOYOTA HIGH PERFORMANCE, TRD, BRAKES. THE TRD SEMI-METALLIC BRAKE PADS HAVE BEEN REPLACED TWICE IN THE LAST 6 WEEKS AFTER HEARING AND FEELING GRINDING NOISES WHEN BRAKES ARE APPLIED. INSPECTION WITH THE DEALER VERIFIED THAT THE CONTACT PORTION OF THE BRAKE PADS EXHIBITED HAIRLINE CRACKS THROUGHOUT THE PADS. THIS OCCURRED BOTH TIMES. TRD WARRANTED THEM AND REPLACED THEM BUT IT HAPPENED AGAIN. THEY ARE ONLY PAYING FOR THE REPLACEMENT OF THE PADS AND NOT THE LABOR INVOLVED. ALEX BOLDMAN, A CALIFORNIA TRD REP HAVE DENIED HEARING REPORTS REGARDING ISSUES WITH THESE PADS. IN CONTRAST, A MATT FLORES, WITH DALY CITY TOYOTA, HAS HEARD MANY COMPLAINTS SO FAR. TRD DENIES ANY PROBLEMS WITH THEIR BRAKE PADS.
NHTSA complaint #10046865 — an unverified report by a vehicle owner.
at 84,500 milesSAN Jose, CA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE A 1996 4RUNNER AND I HAVE NOTICED THAT IT VIBRATES WHEN I BRAKE HARD, ESPECIALLY WHEN I GO DOWNHILL. I CAN FEEL IT IN THE STEERING WHEEL. WHEN I APPLIED THE BRAKES MY TRUCK STARTED SHAKING LIKE A EARTHQUAKE. IT WAS VERY SERIOUS. I ALMOST LOST CONTROL AND I COULD HAVE DIED. IT ONLY HAS ABOUT 70,000 MILES ON IT. BRAKE PADS ARE OK. PLEASE CHECK THIS WEBSITE TO SEE SIMILAR PROBLEM. HTTP://TOYOTAOWNERSCLUB.COM/FORUMS/INDEX.PHP?ACT=ST&F=5&T=1147&
NHTSA complaint #10038752 — an unverified report by a vehicle owner.
at 2 milesSacramento, CACrash
AIR BAGS:FRONTAL
THE 1996 TOYOTA 4RUNNER HIT A STOP SIGN POLE AND A BIG TREE AT 50 TO 60 MPH DURING WET WEATHER. THE FRONT OF THE CAR WAS TOTALED AND THE AIRBAG DID NOT DEPLOY, RESULTING IN THE COLLISION OF THE DRIVERS HEAD TO THE STEERING WHEEL. *NLM
NHTSA complaint #10010496 — an unverified report by a vehicle owner.
Roanoke, VA
SUSPENSION
CONSUMER RECEIVED A RECALL REGARDING THE REAR SUSPENSION. *AK
NHTSA complaint #10007300 — an unverified report by a vehicle owner.
Cleveland, OH
SUSPENSION
PER THE CONSUMER THE DEALERSHIP IS REFUSING TO HONOR THE RECALL FOR THE REAR SUSPENSION 02V-021, TOYOTA MOTOR, CLEVELAND OH, 216-321-9100 .
NHTSA complaint #10002536 — an unverified report by a vehicle owner.
Henderson, NV
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
CONSUMER NOTICE WHILE TRAVELING EXHAUSTS LEAKING SOUND COMING FROM THE ENGINE. VEHICLE WAS SERVICE BY DEALER TECHNICIAN NOTICE CORROSION ON THE CROSSOVER PIPE. PLEASE PROVIDE FURTHER INFORMATION. TS
NHTSA complaint #8023265 — an unverified report by a vehicle owner.
ST. Louis, MO
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
FRONT BRAKE PADS FAILED, DEALER LUBRICATED CALIPERS, REPLACED BRAKE PADS AND TURNED ROTORS. DEALER ALSO REPLACED REAR BRAKE SHOES, AND BRAKE FLUID. ABS RETAINER RINGS WERE REPLACED ALSO.
NHTSA complaint #565288 — an unverified report by a vehicle owner.
ST. Louis, MO
SUSPENSION
CONSUMER HAD REAR SUSPENSION REPAIRS PRIOR TO RECALL SSC20A NOTIFICATION. DEALER REPACKED AND ADJUSTED REAR AXLE AND REPLACED BEARINGS. CONSUMER IS REQUESTING REIMBURSEMENT FOR EXPENSES INCURRED PRIOR TO RECALL NOTICE.
NHTSA complaint #565288 — an unverified report by a vehicle owner.
Dover, NJ
SUSPENSION:REAR
CONSUMER RECEIVED RECALL 02 V 021 000. CONTACTED DEALER, AND PARTS WERE NOT AVAILABLE.
NHTSA complaint #8015018 — an unverified report by a vehicle owner.
Redlands, CA
SEAT BELTS:FRONT:RETRACTOR
SEATBELT WOULD NOT RELEASE. REPEATED ATTEMPTS WERE UNSUCCESSFUL. HAD TO CUT BELT TO RELEASE 12 YEAR OLD DAUGHTER WHO WAS IN PAIN DUE TO EXTREME TIGHTNESS OF BELT.
NHTSA complaint #763890 — an unverified report by a vehicle owner.
Baltimore, MSCrash
SUSPENSION:REAR
AFTER VEHICLE WAS REPAIRED UNDER RECALL 02 V021 000, AT HIGHWAY SPEEDS REAR OF VEHICLE LOST DIRECTIONAL STABILITY, RESULTING IN LOSS OF CONTROL/COLLISION.
NHTSA complaint #8006088 — an unverified report by a vehicle owner.
Merritt Island, FL
SUSPENSION:FRONT:SHOCK ABSORBER
WHEN CARRYING MORE WEIGHT VEHICLE GRINDS AND FISHTALES IN BACK. WEIGHT IS ON SHOCKS INSTEAD OF SPRINGS WHICH CAUSES SHOCKS TO WEAR OUT.
NHTSA complaint #8006119 — an unverified report by a vehicle owner.
MT Laurel, NJCrash
AIR BAGS
NO SUMMARY LISTED FOR ABOVE VEHICLE.
NHTSA complaint #741244 — an unverified report by a vehicle owner.
Odenton, MD
CHILD SEAT:TETHER: STRAP/WEBBING
THIS FORM IS TO REPORT A PROBLEM WITH A CARSEAT.... MANUFACTURER: EVENFLO, PRODUCT: ON MY WAY INFANT CARSEAT, #[XXX], MANUFACTURER DATE 2/28/2000. THEY PROBLEM I HAD WITH THE CARSEAT IS WITH THE STRAPS. WHEN I WET TO TIGHTEN MY SON AFTER HE WAS BUCKLED IN, PLASTIC PIECE WHICH HOLD THE STRAP CAME UNSCREWED. I WENT TO TIGHTEN THE SCREW AND SINCE THE SCREW SCREWS INTO THE PLASTIC, THE PLASTIC WHOLE WAS STRIPPED AND I COULDN'T GET IT TIGHT. I HAVE REPORTED THIS TO EVENFLO AND I AM GETTING A REFUND FROM THEM. I WOULD LIKE THIS SEAT TO BE TESTED FURTHER. WHEN I WENT TO BABIES R US, THEY KNEW EXACTLY WHAT I WAS TALKING ABOUT BEFORE I EXPLAINED THE PROBLEM, SO I KNOW I'M NOT THE FIRST ONE THAT THIS HAPPENED TO. THANK YOU, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #740924 — an unverified report by a vehicle owner.
Farmingdale, NY
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
THIS COMPONENT HAS FAILED NUMEROUS TIMES IN THE PAST 4 YEARS, REQUIRING 7 TRIPS TO THE DEALERSHIP AND PART REPLACEMENT 3 TIME. THE LAST TIME THE ENTIRE CLUTCH PEDAL ASSEMBLY WAS REPLACED. THE MAIN FAILURE IS IN A CHEAP PLASTIC BUSHING THAT CONSTANTLY FALLS APART. THE CLUTCH PEDAL WHILE WORKABLE DOES BECOME SOMEWHAT JERKY IN ITS WORKING AS WELL AS NOISY AFTER THIS PART BREAKS.
NHTSA complaint #738893 — an unverified report by a vehicle owner.