FaultScore

FaultScore report

2013 Toyota Corolla problems

Owners have filed 269 complaints about the 2013 Toyota Corolla with NHTSA between 2013 and 2026. The largest single group is the airbags. Across this model's run it ranks 17 of 34 worst.

D

FaultScore 65/100

Higher is worse. Measured against the other years of the Toyota Corolla.

How this is worked out

The numbers

269

Complaints

62

Crashes reported

1

Fires reported

45

Injuries reported

25,000 mi

Median mileage at failure

Half of reported failures happened before this

56%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 32 vs 50 Severity 100 vs 50 Early failure 95 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 32
Against the median year of the Toyota Corolla. 50 means typical for this model; 100 means roughly double.
Severity — 100
40.1% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 95
56% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2013 compares with every other Toyota Corolla

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2013 Toyota Corolla

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 73 27.1%

31 crashes, 1 fires · median 39,000 mi

Steering 39 14.5%

2 crashes, 0 fires · median 3,250 mi

Brakes 24 8.9%

5 crashes, 0 fires · median 36,603 mi

2 crashes, 0 fires · median 21,500 mi

8 crashes, 0 fires · median 20,000 mi

Median failure at 45,000 miles

Seat Belts 12 4.5%

3 crashes, 0 fires · median 20,419 mi

1 crashes, 0 fires · median 61,000 mi

5 crashes, 0 fires · median 16,000 mi

Transmission & Drivetrain 9 3.3%

1 crashes, 0 fires · median 57,600 mi

Suspension 7 2.6%

Median failure at 10,323 miles

Stability & Traction Control 5 1.9%

Median failure at 82,328 miles

Wheels 5 1.9%

1 crashes, 0 fires · median 2,447 mi

Tires 5 1.9%

1 crashes, 0 fires · median 2,447 mi

Windows, Mirrors & Wipers 5 1.9%

Median failure at 9,500 miles

Fuel & Propulsion 5 1.9%

Median failure at 60,000 miles

Seats 3 1.1%

Median failure at 70,000 miles

Driver Assist & Collision Avoidance 2 0.7%

2 crashes, 0 fires

Equipment & Accessories 1 0.4%

Median failure at 15,000 miles

Doors, Latches & Locks 1 0.4%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 27 14.4%
1,000 – 9,999 miles 22 11.8%
10,000 – 24,999 miles 44 23.5%
25,000 – 49,999 miles 26 13.9%
50,000 – 74,999 miles 30 16.0%
75,000 – 99,999 miles 26 13.9%
100,000 – 149,999 miles 7 3.7%
150,000+ miles 5 2.7%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Frontal crash test of a 2013 Toyota Corolla 4 DR FWD

Frontal crash test

Side barrier crash test of a 2013 Toyota Corolla 4 DR FWD

Side barrier crash test

Side pole crash test of a 2013 Toyota Corolla 4 DR FWD

Side pole crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2013 Toyota Corolla 4 DR FWD
12.1% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2013 peak 9 Jan 2026

NHTSA investigations into the 2013 Toyota Corolla

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA21002 Opened 17 Sep 2021 Still open AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...

EA19001 Opened 19 Apr 2019 Closed 19 Sep 2024 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Electrical overstress

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mount...

Recalls on the 2013 Toyota Corolla

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

20V024000

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.

Risk: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.

19V741000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

19V005000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

18V024000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013 Scion xB, Toyota Corolla, Corolla Matrix, Sienna, 4Runner, Lexus IS250, IS350, IS250C, IS350C, IS-F, and GX460 vehicles sold, ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP (Saipan), and the U.S. VI or "Zone A." Toyota is also recalling certain 2010 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, 4Runner, Lexus IS250, IS350, IS250C, IS350C, ES350, IS-F, GX460, and Pontiac Vibe vehicles sold, ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Toyota is also recalling certain 2009 Scion xB, Toyota Corolla, Corolla Matrix, Yaris, Lexus IS250, IS350, ES350, IS-F, and Pontiac Vibe vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

13V014000

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Risk: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021723 55,683 units in Canada

Electrical

Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.

Recall 2020013 407,318 units in Canada

Airbag

Issue: On certain vehicles, the circuits within the airbag control module could be damaged in a crash. This could cause the airbags and seat belt pretensioners to not deploy in certain crashes. Safety Risk: Airbags or seat belts that do not work properly in a crash could create an increased risk of injury. Corrective Actions: Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to install an electrical noise filter to prevent damage to the airbag control module.

Recall 2019008 376,282 units in Canada

Airbag

Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: Owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag inflator or airbag module replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

El Paso, TX Crash

STRUCTURE:BODY

Trunk Trunk lid Trunk latch Rear bumper cover Rear bumper brackets Both rear head lights Both rear head light Rear trunk lid cover Rear trunk trunk support Are broken, my safety was put at risk because I was hit in the back of my car at a stoplight. The vehicle has not been inspected by the police but it is currently at the mechanic.

NHTSA complaint #11553406 — an unverified report by a vehicle owner.

El Paso, TX Crash

LANE DEPARTURE: ASSIST

Trunk Trunk lid Trunk latch Rear bumper cover Rear bumper brackets Both rear head lights Both rear head light Rear trunk lid cover Rear trunk trunk support Are broken, my safety was put at risk because I was hit in the back of my car at a stoplight. The vehicle has not been inspected by the police but it is currently at the mechanic.

NHTSA complaint #11553406 — an unverified report by a vehicle owner.

El Paso, TX Crash

LANE DEPARTURE: WARNING

Trunk Trunk lid Trunk latch Rear bumper cover Rear bumper brackets Both rear head lights Both rear head light Rear trunk lid cover Rear trunk trunk support Are broken, my safety was put at risk because I was hit in the back of my car at a stoplight. The vehicle has not been inspected by the police but it is currently at the mechanic.

NHTSA complaint #11553406 — an unverified report by a vehicle owner.

at 74,465 miles Bryant, AR Crash

AIR BAGS

TL* THE CONTACT OWNS A 2013 TOYOTA COROLLA. THE CONTACTS SON WAS DRIVING AT 60 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE FISHTAILED, CRASHED INTO THE PASSENGER SIDE OF A TRUCK, SPUN AROUND, THEN WENT BACKWARDS CRASHING INTO A CONCRETE WALL WHERE THE VEHICLE CAME TO A STOP. NO AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE DRIVER INSTALLED THE SPARE TIRE AND DROVE THE VEHICLE TO HIS RESIDENCE. THE INSURANCE COMPANY THEN TOWED THE VEHICLE TO A COLLISION REPAIR FACILITY. A DEALER WAS NOT CONTACTED FOR THE FAILURE BUT THE CONTACT MENTIONED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS SERVICED UNDER AN AIR BAG RECALL AT A TOYOTA DEALER LOCATED IN HOT SPRINGS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMANT 74,465.

NHTSA complaint #11339809 — an unverified report by a vehicle owner.

at 145,000 miles Winter Garden, FL Crash

AIR BAGS

AIR BAGS FAILED TO DEPLOY AFTER HITTING CEMENT GUARDRAIL HEAD ON AFTER HYDROPLANING AT 70MPH. CAR WAS BROUGHT IN TO THE TOYOTA DEALERSHIP IN CLERMONT FOR THE RECALL REPAIR FOR THE AIRBAGS ON JUNE 8, 2020.

NHTSA complaint #11338952 — an unverified report by a vehicle owner.

at 132,960 miles Hialeah, FL 1 injured

ENGINE

CAR OVERHEATING AND WHEN I WAS CHECKING UNDER HOOD WHILE VEHICLE WAS STATIONARY IN DRIVEWAY TO SEE IF RADIATOR FAN WAS WORKING PLACE WHERE SMALL HOSE THAT CONNECTS TO RESERVOIR IS ATTACHED TO PLASTIC RADIATOR PIPE BROKE SUDDENLY PROJECTING STRONG STREAM OF SCALDING RADIATOR FLUID TO MY ABDOMEN CAUSING BURN INJURY.

NHTSA complaint #11302294 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Shirley, NY

SEAT BELTS

UNKNOWN

NHTSA complaint #11712666 — an unverified report by a vehicle owner.

Shirley, NY

AIR BAGS

UNKNOWN

NHTSA complaint #11712666 — an unverified report by a vehicle owner.

Chino Hills, CA

UNKNOWN OR OTHER

The paint on my 2013 Toyota Corolla, Super White (040), is peeling extensively down to the primer on the roof, hood, trunk, and door frames and pillar areas. Toyota previously acknowledged this issue as a manufacturing defect affecting 2008–2017 Corollas and issued a Warranty Enhancement Program to address it. My vehicle’s claim for assistance was denied solely due to the program expiration, even though the defect persists. The peeling is widespread, severe, and not consistent with normal wear or environmental exposure. The metal surfaces are exposed, increasing the risk of corrosion. I am submitting this complaint to document the defect and Toyota’s refusal to assist despite prior acknowledgment.

NHTSA complaint #11707640 — an unverified report by a vehicle owner.

Feasterville-Trevose, PA

VISIBILITY/WIPER

Wiper blades only going fast. Fuse and moter are fine however wiper blades goes real fast.

NHTSA complaint #11700452 — an unverified report by a vehicle owner.

at 197,151 miles Corona, CA

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2013 Toyota Corolla. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 71,509 and at the time of registration, it was discovered that the mileage was 197,151.

NHTSA complaint #11670294 — an unverified report by a vehicle owner.

Sherman Oaks, CA

STRUCTURE:BODY

Blue color paint on hood and trunk of vehicle peeling off.The vehicle only has 29,000 miles and is parked in garage. Toyota needs to repaint car and absorb the cost.

NHTSA complaint #11662438 — an unverified report by a vehicle owner.

El Cajon, CA

UNKNOWN OR OTHER

White paint peeling off, it looks like Toyota haven’t painted this car with primer before the base coat

NHTSA complaint #11652423 — an unverified report by a vehicle owner.

Johnstown, PA

AIR BAGS

The contact owns a 2013 Toyota Corolla. The contact received notifications of NHTSA Campaign Numbers: 20V024000 (AIR BAGS) and 19V005000 (AIR BAGS) and would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.

NHTSA complaint #11640478 — an unverified report by a vehicle owner.

El Cajon, CA

STRUCTURE:BODY

the white paint is peeling off

NHTSA complaint #11627597 — an unverified report by a vehicle owner.

Carson City, NV

AIR BAGS

On Monday, [XXX], I was at the CVS pharmacy drive through when the failure occurred. There was no accident and otherwise no warning before it happened. I attempted to pull out when I noticed the car was drifting and the steering was extremely stiff. I looked down to see that the airbag light and BRAKE light were both on. I coasted into a spot I happened to be aligned with. As I did, I felt the brakes and steering stiffen even more until they were almost 100% seized. (Kind of felt like I was fighting hydraulic fluid.) You guys are welcome to request to inspect the vehicle. I haven't been able to get it inspected, because the Toyota dealership wants me to pay a diagnostic fee to prove the airbag light came on due to the airbag assembly for them to be able to cover the work under the extended warranty for the airbag system. There was no accident. I thankfully didn't have any speed behind me. So, I just barely had enough brakes to stop. This also means that I didn't make an insurance claim or call the police. I did get a tow truck to come out with State Farm roadside assistance, though. The vehicle is at my father's house. We far as how this has affected us, I'm never buying a vehicle with electric steering again. At least with traditional power steering, if there's a failure, you can still steer the vehicle, even if it is difficult. If I had been coming down the winding, 6% grade from Lake Tahoe to Carson when it occurred a few nights ago, I wouldn't have been able to stop or steer; I probably would have went into the ravine. Had we been on the highway or even coming down the hill in Carson from[XXX] when I lost controls, we could both be dead right now. What's worse is I saw a forum where a bunch of people were talking about this happening to them: losing brakes and steering randomly, while actively driving. A few of them were only at 40k miles. In each case, airbags did not deploy. I think the sensor is causing the crashes sporadically. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

NHTSA complaint #11615296 — an unverified report by a vehicle owner.

Carson City, NV

STEERING

On Monday, [XXX], I was at the CVS pharmacy drive through when the failure occurred. There was no accident and otherwise no warning before it happened. I attempted to pull out when I noticed the car was drifting and the steering was extremely stiff. I looked down to see that the airbag light and BRAKE light were both on. I coasted into a spot I happened to be aligned with. As I did, I felt the brakes and steering stiffen even more until they were almost 100% seized. (Kind of felt like I was fighting hydraulic fluid.) You guys are welcome to request to inspect the vehicle. I haven't been able to get it inspected, because the Toyota dealership wants me to pay a diagnostic fee to prove the airbag light came on due to the airbag assembly for them to be able to cover the work under the extended warranty for the airbag system. There was no accident. I thankfully didn't have any speed behind me. So, I just barely had enough brakes to stop. This also means that I didn't make an insurance claim or call the police. I did get a tow truck to come out with State Farm roadside assistance, though. The vehicle is at my father's house. We far as how this has affected us, I'm never buying a vehicle with electric steering again. At least with traditional power steering, if there's a failure, you can still steer the vehicle, even if it is difficult. If I had been coming down the winding, 6% grade from Lake Tahoe to Carson when it occurred a few nights ago, I wouldn't have been able to stop or steer; I probably would have went into the ravine. Had we been on the highway or even coming down the hill in Carson from[XXX] when I lost controls, we could both be dead right now. What's worse is I saw a forum where a bunch of people were talking about this happening to them: losing brakes and steering randomly, while actively driving. A few of them were only at 40k miles. In each case, airbags did not deploy. I think the sensor is causing the crashes sporadically. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

NHTSA complaint #11615296 — an unverified report by a vehicle owner.

Carson City, NV

SERVICE BRAKES

On Monday, [XXX], I was at the CVS pharmacy drive through when the failure occurred. There was no accident and otherwise no warning before it happened. I attempted to pull out when I noticed the car was drifting and the steering was extremely stiff. I looked down to see that the airbag light and BRAKE light were both on. I coasted into a spot I happened to be aligned with. As I did, I felt the brakes and steering stiffen even more until they were almost 100% seized. (Kind of felt like I was fighting hydraulic fluid.) You guys are welcome to request to inspect the vehicle. I haven't been able to get it inspected, because the Toyota dealership wants me to pay a diagnostic fee to prove the airbag light came on due to the airbag assembly for them to be able to cover the work under the extended warranty for the airbag system. There was no accident. I thankfully didn't have any speed behind me. So, I just barely had enough brakes to stop. This also means that I didn't make an insurance claim or call the police. I did get a tow truck to come out with State Farm roadside assistance, though. The vehicle is at my father's house. We far as how this has affected us, I'm never buying a vehicle with electric steering again. At least with traditional power steering, if there's a failure, you can still steer the vehicle, even if it is difficult. If I had been coming down the winding, 6% grade from Lake Tahoe to Carson when it occurred a few nights ago, I wouldn't have been able to stop or steer; I probably would have went into the ravine. Had we been on the highway or even coming down the hill in Carson from[XXX] when I lost controls, we could both be dead right now. What's worse is I saw a forum where a bunch of people were talking about this happening to them: losing brakes and steering randomly, while actively driving. A few of them were only at 40k miles. In each case, airbags did not deploy. I think the sensor is causing the crashes sporadically. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

NHTSA complaint #11615296 — an unverified report by a vehicle owner.

at 188,000 miles Millersville, MD

ELECTRICAL SYSTEM

The contact owns a 2013 Toyota Corolla. The contact stated that when the outside temperature was hot, the vehicle was not working correctly. The vehicle was difficult to start, and there was an abnormal ticking sound while starting the vehicle. The contact allowed the vehicle to cool down before the vehicle would run smoothly. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who retrieved DTC code: P1604 (Startability Malfunction), and the electronic control module needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 188,000.

NHTSA complaint #11602854 — an unverified report by a vehicle owner.

at 188,000 miles Millersville, MD

ENGINE AND ENGINE COOLING

The contact owns a 2013 Toyota Corolla. The contact stated that when the outside temperature was hot, the vehicle was not working correctly. The vehicle was difficult to start, and there was an abnormal ticking sound while starting the vehicle. The contact allowed the vehicle to cool down before the vehicle would run smoothly. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who retrieved DTC code: P1604 (Startability Malfunction), and the electronic control module needed to be replaced. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 188,000.

NHTSA complaint #11602854 — an unverified report by a vehicle owner.

Barstow, CA

ENGINE

ENGINE, POWER TRAIN, IGNITION COIL. Code P219A BANK 1 AIR-FUEL RATIO IMBALANCE. Code P0302 CYLINDER 2 MISFIRE DETECTED. While in motion will shake, jerk, self-fluctuate speed, and lose power up to 100 % if the gas pedal is pressed past a certain point. I have no doubt it is a matter of time and consequence before great damage and bodily injury to myself and others occur. Yes twice been to the repair shop for this issue. Yes. Vehicle was sent by and from a dealership. First, the maintenance required light blinks then is solid. Then the check engine light and track off light are bright and solid. Vehicle first had this issue febuary 28th. Vehicle exact issue but a month later and is currently in the same state. Vehicle has been in the repair shop two times and will need to go again if I keep it.

NHTSA complaint #11587931 — an unverified report by a vehicle owner.

Charlottesville, VA

UNKNOWN OR OTHER

Clean title

NHTSA complaint #11586565 — an unverified report by a vehicle owner.

Lewisville, TX

STRUCTURE:BODY

This is a white Toyota where the paint is peeling on both sides of the windshield and the top of the trunk. This is a known issue with certain white Toyotas.

NHTSA complaint #11585945 — an unverified report by a vehicle owner.

El Paso, TX Crash

STRUCTURE:BODY

Trunk Trunk lid Trunk latch Rear bumper cover Rear bumper brackets Both rear head lights Both rear head light Rear trunk lid cover Rear trunk trunk support Are broken, my safety was put at risk because I was hit in the back of my car at a stoplight. The vehicle has not been inspected by the police but it is currently at the mechanic.

NHTSA complaint #11553406 — an unverified report by a vehicle owner.

El Paso, TX Crash

LANE DEPARTURE: ASSIST

Trunk Trunk lid Trunk latch Rear bumper cover Rear bumper brackets Both rear head lights Both rear head light Rear trunk lid cover Rear trunk trunk support Are broken, my safety was put at risk because I was hit in the back of my car at a stoplight. The vehicle has not been inspected by the police but it is currently at the mechanic.

NHTSA complaint #11553406 — an unverified report by a vehicle owner.

El Paso, TX Crash

LANE DEPARTURE: WARNING

Trunk Trunk lid Trunk latch Rear bumper cover Rear bumper brackets Both rear head lights Both rear head light Rear trunk lid cover Rear trunk trunk support Are broken, my safety was put at risk because I was hit in the back of my car at a stoplight. The vehicle has not been inspected by the police but it is currently at the mechanic.

NHTSA complaint #11553406 — an unverified report by a vehicle owner.

at 176,000 miles North Berwick, ME

STEERING: STEERING WHEEL/HANDLE BAR

The contact owns a 2013 Toyota Corolla. The contact stated that on several occasions while driving at various speeds, the steering wheel became loose while making left and right turns. As a result, the vehicle overturned without warning No warning lights were illuminated. The vehicle was first taken to the dealer where the alignment was replaced. Additionally, the failure recurred. The vehicle was then taken to several dealers where the cause of the failure could not be determined and the contact was informed that nothing was wrong with the steering. The vehicle was not repaired. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 176,000.

NHTSA complaint #11481742 — an unverified report by a vehicle owner.

Porter, TX

FUEL/PROPULSION SYSTEM

Fiel Pump Not working.

NHTSA complaint #11445623 — an unverified report by a vehicle owner.

Jennings, LA

WHEELS

ABS and Traction Control not functioning. Indicator light on. Air bag recall due to metal possibly killing driver or passenger is more likely to happen because the ABS and Traction control not working.

NHTSA complaint #11432779 — an unverified report by a vehicle owner.

Jennings, LA

ELECTRICAL SYSTEM

ABS and Traction Control not functioning. Indicator light on. Air bag recall due to metal possibly killing driver or passenger is more likely to happen because the ABS and Traction control not working.

NHTSA complaint #11432779 — an unverified report by a vehicle owner.

Jennings, LA

SERVICE BRAKES

ABS and Traction Control not functioning. Indicator light on. Air bag recall due to metal possibly killing driver or passenger is more likely to happen because the ABS and Traction control not working.

NHTSA complaint #11432779 — an unverified report by a vehicle owner.