31 of the
1,219 complaints filed about the Toyota FJ Cruiser
are about the wheels —
3% of everything owners reported.
The worst model year for it is 2010.
The frame of the vehicle is rotted out. Holes in it. Front to back , side to side ROTTED. TOYOTA DEALER looked at it at my request when it was in for service and said it was very bad. I’m [XXX] on Social Security, I cannot afford a frame or a new car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11558061 — an unverified report by a vehicle owner.
I have a dangerous steering issue. I tried to get my Toyota dealer to fix it, or adjust it but they said nothing was wrong. I feel they didn't want to even try. This issue has almost led to head-on collisions many times. I have replaced the tires, no help there. I had it aligned, (at dealer I purchased it from) with no improvements at all. What it does is, to stay in the center of the road I can not turn my head away from constantly adding steering input. This is an issue a big one, my car Drifts left or right but rarely goes straight when steered straight, I must constantly make adjustments to its direction. Before I replace the tires again, (the car has only 53,000 miles on it) and align it again I feel this problem must be fixed or properly adjusted to work without constant steering input to stay in my lane. I replaced tires with better than it came with, costing around $750 these are now showing bad wear after less than 20,000 miles and purchase information said I should not need to replace them for 60,000 miles. Additional information is the last 300 feet to my house is a dirt road, but it's not that bumpy and shouldn't be the reason that I can't steer it straight on asphalt.
NHTSA complaint #11482639 — an unverified report by a vehicle owner.
I PURCHASED THE CAR FROM AN INDIVIDUAL ON DEC. 12, 2020. LESS THAN 30 DAYS AGO. I BROUGHT IT TO THE BODY SHOP TO SEE IF THEY COULD FIX THE RATTLING SOUND THAT CAME FROM WHEN I HIT A BUMP. THE CARS BODY IS IN GREAT CONDITION. THE MILEAGE WHEN I BOUGHT THE CAR WAS 183,800. I ASSUMED I MAY NEED TO DO SOME WORK ON THE CAR, BUT THE BODY SHOP TOLD ME THAT THE SOUND I WAS HEARING WAS DIFFERENT PARTS OF THE UNDERCARRIAGE THAT HAD RUSTED SO BADLY THAT THEY WHERE CLOSE TO FALLING OFF. INCLUDING THE GAS TANK. THEY TOLD ME THAT FJ CRUISERS WHERE KNOWN FOR RUSTY UNDER BOTTOMS AND THAT I WOULD BE A SAFETY RISK TO MYSELF AND OTHERS IF I DROVE THE CAR. THEY ALSO SAID THE CAR WAS BEYOND NORMAL REPAIR. I WILL ATTACHED PHOTOS THEY SENT ME. I HAVE DRIVEN THE CAR 1,500 MILES AND IT IS CONSIDERED UNDRIVABLE AND UNFIXABLE. I GOT A SECOND OPINION. WITHOUT KNOWING THE RESULTS OF THE FIRST OPINION THEY CAME TO THE EXACT SAME CONCLUSION. EXCEPT THEY TOLD ME TO REACH OUT TO YOU.
NHTSA complaint #11387313 — an unverified report by a vehicle owner.
SPEEDS ABOVE 55 MPH CAUSE THE STEERING WHEEL TO CONSTANTLY SHAKE. IT SEEMS TO BE A CONSISTENT ISSUE REGARDLESS OF THE TYPES OF TIRES AND BALANCING THAT IS USED.
NHTSA complaint #11103415 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 TOYOTA FJ CRUISER. WHILE DRIVING BETWEEN 50-60 MPH, THERE WAS AN ABNORMAL VIBRATION IN THE STEERING WHEEL. THE CONTACT STATED THAT THE VIBRATION MADE THE VEHICLE UNCONTROLLABLE. THE VEHICLE WAS TAKEN TO MILLER TOYOTA (LOCATED AT 8566 SUDLEY RD, MANASSAS, VA 20110, (703) 369-3040) WHERE IT WAS DIAGNOSED THAT THERE WAS A BENT WHEEL; HOWEVER, REPLACING IT WOULD NOT REMEDY THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
NHTSA complaint #11013700 — an unverified report by a vehicle owner.
ON 7/18/15 AT ABOUT 11:10 AM IN THE NEWLY PAVED PARKING LOT OF THE LOWES, LATHAM, NEW YORK, THE ALLOY RIM OF DRIVER SIDE FRONT WHEEL SPLIT (RIM INTO TWO PIECES) CAUSING THE TIRE TO BLOW OUT AND THE VEHICLE TO GRAZE THE A LIGHT POLE. THE TIRE, WHEEL AND RIM DID NOT HIT ANYTHING PRIOR TO THE RIM FAILURE. THERE WERE NO POTHOLES OR OBSTRUCTIONS IN THE LOT. EVEN IN GRAZING THE LIGHT POLE, THE TIRE DID NOT MAKE CONTACT WITH THE POLE, ONLY THE OUTER FENDER FLARE MADE CONTACT. THIS WAS A SPONTANEOUS FAILURE OF THE RIM. INSURANCE INVESTIGATION CONFIRMS THE RIM FAILURE. TOYOTA DENIES RIM FAILURE. THE RIM AND ALL PARTS REMOVED FROM THE VEHICLE ARE AVAILABLE FOR INSPECTION.
NHTSA complaint #10750168 — an unverified report by a vehicle owner.
THE LEFT REAR TIRE BLEW OUT, I DIDN'T HIT ANYTHING PRIOR, AND I TRIED TO CONTROL THE VEHICLE AND BRING IT TO A STOP. I GOT IT TO BE ABOUT 40 MPH BEFORE I HIT THE CEMENT RAILING ON THE BRIDGE. PLEASE CALL [XXX] AT [XXX] CLAIM NUMBER PA[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10536382 — an unverified report by a vehicle owner.
MY ISSUE STARTED AROUND JUNE, I GET THE WHEEL SHAKE/ SHIMMY AT SPEEDS OF 55-65. TOYOTA SEES THE SHAKE IS THERE AND THEN BALANCES THE TIRES AND SAYS ITS FIXED . TOYOTA INSPECTED THE TRUCK SAYING NOTHING IS BROKEN BENT OR ANYTHING SAYING THEY DON'T THINK ANYTHING IS WRONG. YOU CAN STILL SEE THE SHAKE IS THERE AND THEY KEEP BLAMING THAT THE ROAD IS CAUSING THE SHAKE. SAYING ITS A CROWING. IN THE ROAD. I'VE WENT TO A TOYOTA DEALER TO GET IT INSPECTED THEY SAY NOTHING IS WRONG AND THEN 2 MORE TIMES I WENT THERE AND THEN THEY ADMIT IT AND TRY FIXING IT. I AM VERY UPSET WITH TOYOTA AND CORPORATE . I FEEL SCARED TO DRIVE IT ABOVE 50 BECAUSE THERE IS A BAD SHAKE. AND FEELS UNSAFE ITS CAUSING THE CAR TO BE ALL OVER THE ROAD.
NHTSA complaint #10531998 — an unverified report by a vehicle owner.
#8 - STEERING PROBLEM OF THE 2010 TOYOTA FJ CRUISER THE VEHICLE IS A 2010 TOYOTA FJ CRUISER. THIS VEHICLE CAN NOT MAINTAIN SAFE HIGHWAY SPEEDS OF 55 TO 60 MPH DUE TO SEVERE WHEEL SHIMMY. I HAVE HAD THESE WHEELS FORCE BALANCE ABOUT A DOZEN TIMES, STILL HAVING THE SAME ISSUE. WHY WON'T TOYOTA LOOK INTO THIS PROBLEM. I HAVE TRIED NEW TIRES AND STILL THE SAME PROBLEM, SO I PUT BACK THE ORIGINAL TIRES AND REPLACE THE RIMS, STILL THE SAME PROBLEM..THIS IS COSTING CONSUMERS A LOT OF MONEY AND TIME. NOW I AM REPLACING THE ROTORS TO SEE IF THAT HELPS. I HAVE DONE RESEARCH ON TOYOTA FORUMS AND THE 2010 AND NEW TOYOTA FJ CRUISERS ARE HAVING A PROBLEM, AND TOYOTA WILL NOT DO ANYTHING ON THIS SAFETY ISSUE. MY CONCERN I LOSING CONTROL AT HIGHWAY SPEEDS.
NHTSA complaint #10526364 — an unverified report by a vehicle owner.
THE ISSUE STARTED ON 8/23/2012 WHILE DRIVING ON I-95 IN SC, MY 2011 FJ CRUISER TRAIL TEAMS EDITION TIRE PRESSURE WARNING INDICATOR LIGHT CAME ON. THE VERY NEXT DAY, I TOOK MY VEHICLE TO A TOYOTA DEALERSHIP IN WEST COLUMBIA, SC TO HAVE IT INSPECTED. THE DEALERSHIP COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE AS THE LIGHT HAD TURNED OFF THAT NIGHT. HOWEVER, THEY DID DISCOVER AN UNUSUAL AMOUNT OF ERROR CODE MESSAGES FROM THE CPU SYSTEM AND THOUGHT THIS MAY HAVE CAUSED THE LIGHT TO INTERMITTENTLY TURN ON/OFF. THE DEALERSHIP RESET ALL ERROR MESSAGES AND RELEASED THE VEHICLE BACK TO ME. AS IT WAS AN ISOLATED INCIDENT, I THOUGHT THERE WAS NO REASON TO WORRY ABOUT IT. A WEEK LATER, WHILE DRIVING MY VEHICLE ON I-95 IN NC, THE SAME INDICATOR LIGHT TURNED BACK ON, THIS TIME FOR THE REMAINDER OF MY TRIP HOME TO MD. AFTER CONTACTING TOYOTA OF BOWIE TO INSPECT THE ISSUE, THEY FOUND NOTHING WRONG WITH IT AND RELEASED THE VEHICLE BACK TO ME. SOON THEREAFTER, THE SAME INDICATOR LIGHT TURNED BACK ON UNTIL MID-JANUARY 2013 WHEN DRIVING THE VEHICLE TO GA, THE INDICATOR LIGHT TURNED OFF. I HAD THE VEHICLE SERVICED AT I-95 TOYOTA (NEAR BRUNSWICK, GA) AND THEY INDICATED NO ISSUES WERE FOUND WITH THE VEHICLE EVEN THOUGH I ADVISED THEM OF THE INCIDENTS. THEY CONCLUDED THAT WHEN I RETURN HOME TO HAVE THE VEHICLE LOOKED AT THEN. WHILE RETURNING HOME TO MD, THE INDICATOR LIGHT TURNED BACK ON AND HAS STAYED ON EVER SINCE. CONSIDERING I HAVE NOT RECEIVED NOTICE FROM TOYOTA FOR THE SAFETY RECALLS FOR THE VEHICLE, I DISCOVERED THEM THROUGH THE NHTSA WEBSITE AND I HAVE AN APPOINTMENT FOR THIS MORNING TO HAVE A FEW CURRENT RECALLS THAT THE DEALERSHIP KNOWS ABOUT TO BE FIXED AND WILL ADVISE TOYOTA OF ANNAPOLIS (KOON'S) (WHERE I ORIGINALLY PURCHASED THE VEHICLE) OF THE INDICATOR LIGHT ISSUE AND CONCERN. IF ANY FURTHER INFORMATION IS NEEDED, PLEASE DO NOT HESITATE TO CONTACT ME.
NHTSA complaint #10509216 — an unverified report by a vehicle owner.
VEHICLE HAS A SHIMMY OR SHAKING AS FELT IN THE STEERING WHEEL AT SPEEDS OF 45 MPH OR HIGHER. THIS SEEMS MUCH MORE PRONOUNCED WHEN DRIVING ON A CURVE THAN ON A STRAIGHT HIGHWAY. HAVE HAD THE FRONT TIRES BALANCED BY THE TOYOTA DEALER 3 TIMES SO FAR, AND THE BALANCING IS SPOT ON (I WATCHED THEM BALANCE THEM), BUT SHAKING IN THE STEERING WHEEL STILL CONTINUES. THE TIRES DID NOT TAKE EXCESSIVE WEIGHTS EITHER. I HAVE STOCK TRD WHEELS WITH BF GOODRICH 265-75/16 TIRES - WHICH CAME WITH THE 2013 TEAM TRAILS EDITION. I DON'T BELIEVE THIS IS A TIRE BALANCING PROBLEM, BUT SOMETHING LOOSE IN THE STEERING OR SUSPENSION.
NHTSA complaint #10508791 — an unverified report by a vehicle owner.
VEHICLE EXHIBITS STEERING SHIMMY BETWEEN 55-65 MPH, VEHICLE CAN NOT MAINTAIN STABLE PERFORMANCE AT HIGHWAY SPEEDS. TOYOTA HAVE REPLACE BOTH WHEEL AND TIRES AND HAVE THE SAME RESULT. FJ CRUISERS ARE HAVING A PROBLEM, AND TOYOTA WILL NOT DO ANYTHING ON THIS SAFTEY ISSUE.
NHTSA complaint #10499625 — an unverified report by a vehicle owner.
WHEELS ON TOYOTA 2007 FJ CRUISER, THE PAINT ON WHEELS STARTED BUBBLING, I THEN EXPERIENCED AIR PRESSURE LOSS IN ALL 5 TIRES INCLUDING SPARE TIRE. I HAVE TO CONSTANTLY CHECK TIRE PRESSURE AS ALL WHEELS CONTINUALLY LEAK AIR. CAUSING DIFFERENT AIR PRESSURE IN TIRES. THIS IS A FACTORY DEFECT AND COULD CAUSE LOSS OF CONTROL AT ANY GIVEN TIME.
NHTSA complaint #10487788 — an unverified report by a vehicle owner.
I HAVE PURCHASED AN FJ CRUISER FROM CITY TOYOTA IN DALY CITY, CA ON 7/12/2012. DURING MY 15,000 MI MAINTENANCE CHECK UP, THE SERVICE MANAGER DISCOVERED THAT THE LUG NUT STUDS ON THE WHEELS BROKE WHEN HE WAS TORQUING. HE ADMITTED THAT THEY WERE MADE IN CHINA AND THAT HE HAS FORWARDED THIS ISSUE TO TOYOTA CORP BECAUSE HE SAID IT'S FACTORY-RELATED AND HAVE ENCOUNTERED SIMILAR ISSUES. I AM VERY CONCERNED WHETHER THE NEW REPLACEMENT STUDS THEY WILL PUT IN MY TRUCK WOULD BE SAFE OR AS DANGEROUS AS THE PREVIOUS. I HAVE RESEARCHED ONLINE AND HAVE SEEN NUMEROUS FACTORY STUDS THAT ARE DEFECTIVE. THEY I DON'T HAVE THE VEHICLE NOW AND HAVE BEEN DRIVING A RENTAL CAR THEY PAID FOR. I CANT GO TO WORK OUT OF STATE SINCE THEY RESTRICTED ME FROM USING THE RENTAL CAR OUTSIDE CA.
NHTSA complaint #10480039 — an unverified report by a vehicle owner.
STEERING WHEEL BEGINS SHAKES AT SPEEDS OF 50 TO 60 MPH. HAVE BALANCED, ROAD BALANCED TIRES AND STILL THE STEERING WHEEL SHAKES, AT THIS SPEED I AM CONCERNED THERE IS SOMETHING WITH THE SUSPENSION/TIRES THAT MAY CAUSE A CRASH IN THE FUTURE.
NHTSA complaint #10470297 — an unverified report by a vehicle owner.
SINCE NEW MY VEHICLE HAS HAD A SHAKING STEERING WHEEL WHEN REACHING SPEEDS OVER 55MPH. AFTER TRYING SEVERAL DIFFERENT SETS OF TIRES, WHEELS AND BALANCING MY DEALER HAS NOT BEEN ABLE TO CORRECT THE ISSUE. TOYOTA WILL NOT HELP AND THE STEERING IS SHAKING SO BAD IT FEELS UNSAFE TO DRIVE ON THE HIGHWAY.
NHTSA complaint #10469052 — an unverified report by a vehicle owner.