FaultScore

Toyota Highlander Hybrid airbag problems

29 of the 1,104 complaints filed about the Toyota Highlander Hybrid are about the airbag system — 3% of everything owners reported. The worst model year for it is 2006.

29

Complaints

3%

Share of all complaints

8

Crashes

0

Fires

Airbags complaints by model year

Median failure at 67,000 miles

Median failure at 24,700 miles

Median failure at 188,761 miles

Median failure at 4,300 miles

Median failure at 16,500 miles

Median failure at 31,000 miles

Median failure at 6,000 miles

What owners said

2021 Toyota Highlander Hybrid Goodyear, AZ

AIR BAGS

The contact owns a 2021 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11669012 — an unverified report by a vehicle owner.

2020 Toyota Highlander Hybrid Meridian, ID

AIR BAGS

The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11650788 — an unverified report by a vehicle owner.

2020 Toyota Highlander Hybrid Highland, UT

AIR BAGS

The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11649785 — an unverified report by a vehicle owner.

2020 Toyota Highlander Hybrid White Plains, NY

AIR BAGS

The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

NHTSA complaint #11637256 — an unverified report by a vehicle owner.

2020 Toyota Highlander Hybrid Portland, OR

AIR BAGS

The contact owns a 2020 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11637310 — an unverified report by a vehicle owner.

2021 Toyota Highlander Hybrid Scottsdale, AZ

AIR BAGS

The contact owns a 2021 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11635679 — an unverified report by a vehicle owner.

2021 Toyota Highlander Hybrid at 31,000 miles Parsippany, NJ

AIR BAGS

The contact owns a 2021 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated while driving at undisclosed speeds, the master warning light remained illuminated. The vehicle was taken to a local dealer for routine service; however, the vehicle was not repaired. Additionally, the contact stated that after being informed by the local dealer that the vehicle was repaired, it was discovered that the master warning light was still illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 31,000. VIN tool confirms parts not available.

NHTSA complaint #11630346 — an unverified report by a vehicle owner.

2021 Toyota Highlander Hybrid Port Charlotte, FL

AIR BAGS

The contact owns a 2021 Toyota Highlander Hybrid. The contact stated that the vehicle was taken to the dealer to be repaired NHTSA Campaign Number: 23V865000 (Air Bags); and the vehicle was partially repaired. Additionally, the contact was informed that the air bag sensor had been deactivated until the recall repair was completed. The contact stated that after calling the dealer for two weeks, the recall repair still had not been completed. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the dealer for assistance. The contact had not experienced a failure. VIN tool showed no open recall.

NHTSA complaint #11623068 — an unverified report by a vehicle owner.

2021 Toyota Highlander Hybrid O'fallon, MO

AIR BAGS

The contact owns a 2021 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11621526 — an unverified report by a vehicle owner.

2021 Toyota Highlander Hybrid Pacifica, CA

AIR BAGS

The contact owns a 2021 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11619112 — an unverified report by a vehicle owner.

2021 Toyota Highlander Hybrid Irvine, CA

AIR BAGS

The contact owns a 2021 Toyota Highlander Hybrid. The contact received notifications of NHTSA Campaign Numbers: 23V720000 (Structure) and 23V865000 (Air Bags); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11615432 — an unverified report by a vehicle owner.

2023 Toyota Highlander Hybrid at 6,000 miles Verona, WI

AIR BAGS

The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while depressing the brake pedal, there was a hesitation, and the vehicle surged forward before coming to a stop. There were no warning lights illuminated. The contact became aware of TSB 0059/23, NHTSA ID Number: 10244133 (Electrical System, Air Bags, Service Brakes) for the 2021 - 2022 Toyota Highlander. The vehicle was taken to the dealer where it was diagnosed with brake failure. The contact was informed that the brake actuator needed to be replaced; however, the dealer confirmed that the year, make, and model were not included in the TSB. The dealer attempted to update the brake actuator module according to the TSB; however, the update failed due to the year the vehicle was manufactured. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 6,000.

NHTSA complaint #11611346 — an unverified report by a vehicle owner.

2021 Toyota Highlander Hybrid Oakland, CA

AIR BAGS

The contact owns a 2021 Toyota Highlander Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11587925 — an unverified report by a vehicle owner.

2008 Toyota Highlander Hybrid at 296,000 miles Bellmore, NY

AIR BAGS

THE ABS ,VSC ,CHECK ENGINE LIGHT COMING ON WHEN ACCELERATING. STATING TO PARK VEHICLE AND TAKE IT TO THE DEALER.

NHTSA complaint #11110097 — an unverified report by a vehicle owner.

2007 Toyota Highlander Hybrid at 18,000 miles Madison, WI

AIR BAGS

MY AIRBAG ON THE DRIVERS SIDE HAS JUST STOPPED WORKING. I CALLED TOYOTA AND THEY JUST SAY ITS A 10 YEAR OLD CAR AND AIRBAGS STOP WORKING. THIS IS A HUGE SAFETY CONCERN. ALSO MY HORN IS AFFECTED BY IT TOO, BECAUSE THAT HAS STOPPED ALSO. THESE THINGS HAVE STOPPED OVER A YEAR AGO. BEING THAT MY VEHICLE IS A BATTERY POWERED CAR, PEOPLE DO NOT HEAR THE ENGINE MUCH AND THE PROBABILITY OF A ACCIDENT IS HIGHER.

NHTSA complaint #11054902 — an unverified report by a vehicle owner.

2008 Toyota Highlander Hybrid at 81,522 miles Roanoke, VA

AIR BAGS

SRS WARNING LIGHT ILLUMINATED AFTER STARTING VEHICLE AND WON'T GO OUT. TRIED RESETTING TO NO AVAIL. HAVE SEEN MANY COMPLAINTS FROM OTHER OWNERS WITH THE SAME PROBLEM.INDICATIONS ARE THAT IT IS A SPIRAL CABLE AND THE PART IS NOT AVAILABLE. TOYOTA NEEDS TO ISSUE A RECALL TO REPAIR THIS PROBLEM. WE NEED THE HELP OF THE NHTSA .

NHTSA complaint #10824102 — an unverified report by a vehicle owner.

2006 Toyota Highlander Hybrid Amarillo, TX Crash 1 injured

AIR BAGS

CONSUMER STATED HE WAS REAR ENDED BY A DRUNK DRIVER. *BF THE AIR BAGS DID NOT DEPLOY.

NHTSA complaint #10743252 — an unverified report by a vehicle owner.

2006 Toyota Highlander Hybrid at 112,000 miles Durham, NH

AIR BAGS

THE SRS AIRBAG WARNING LIGHT IN MY 2006 TOYOTA HIGHLANDER HYBRID WITH 112,000 MILES HAS BEEN TURNING ON AND OFF WHILE TRAVELLING. TOYOTA CUSTOMER SERVICE REFUSES TO ARRANGE AND PAY FOR DIAGNOSIS AND REPAIR SINCE MY VIN IS NOT IN THE RECALL LIST FOR AIRBAG RECALL. IT HAS NOT YET BEEN REPAIRED.

NHTSA complaint #10734519 — an unverified report by a vehicle owner.

2006 Toyota Highlander Hybrid at 162,754 miles Trinity, FL Crash 1 injured

AIR BAGS

I WAS DRIVING MY 2006 TOYOTA HIGHLANDER HYBRID NORTH ON US 41 AND A DODGE CARAVAN MADE A LEFT TURN AT WEST COUNTY LINE ROAD IN FRONT OF MY TRAVEL POSITION. I COULD NOT AVOID HIM AND I HIT HIM IN HIS RIGHT REAR NEAR THE WHEEL WITH THE RIGHT FRONT SIDE OF MY VEHICLE CAUSING THE AIR BAG IN THE STEERING WHEEL TO DEPLOY. WHEN THE AIRBAG DEPLOYED THERE WERE SPARKS AND POSSIBLE FRAGMENTS THAT HIT MY LEFT ARM AND WRIST CAUSING FIRST AND SECOND DEGREE BURNS...UPDATED 09/15/15 *BF UPDATED 10/26/2017

NHTSA complaint #10727018 — an unverified report by a vehicle owner.

2013 Toyota Highlander Hybrid at 16,500 miles Flagstaff, AZ

AIR BAGS

TL*THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE AIRBAG OFF WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,500.

NHTSA complaint #10682172 — an unverified report by a vehicle owner.

Other Toyota Highlander Hybrid problems