Owners have filed 212 complaints
about the 2006 Toyota Matrix with NHTSA between 2006 and 2025.
The largest single group is the airbags.
Across this model's run it ranks 3 of 9 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 67
Against the median year of the Toyota Matrix. 50 means typical for this
model; 100 means roughly double.
Severity — 95
18.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 93
54% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Transmission
621.4%
Tread/Belt
414.3%
Engine
414.3%
Manual Transmission
414.3%
Frame AND Members
310.7%
Front
310.7%
Gasoline
27.1%
Rear
27.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
138.8%
10,000 – 24,999 miles
4228.6%
25,000 – 49,999 miles
4027.2%
50,000 – 74,999 miles
1912.9%
75,000 – 99,999 miles
96.1%
100,000 – 149,999 miles
1610.9%
150,000+ miles
85.4%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2006 Toyota Matrix 4-DR.
—
—
—
14% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2006peak 14Aug 2025
Recalls on the 2006 Toyota Matrix
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
10V384000
ENGINE AND ENGINE COOLING
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2008 COROLLA AND COROLLA MATRIX VEHICLES. THE ENGINE CONTROL MODULE (ECM) FOR THE SUBJECT MODELS EQUIPPED WITH THE 1ZZ-FE ENGINE AND TWO-WHEEL DRIVE MAY HAVE BEEN IMPROPERLY MANUFACTURED. THERE IS A POSSIBILITY THAT A CRACK MAY DEVELOP AT CERTAIN SOLDER POINTS OR ON VARISTORS ON THE CIRCUIT BOARD.
Risk: THERE ARE A VARIETY OF WARNINGS AND CONSEQUENCES ASSOCIATED WITH THE DEFECT. THE ENGINE WARNING LAMP COULD BE ILLUMINATED, HARSH SHIFTING COULD RESULT, THE ENGINE MAY NOT START, OR THE ENGINE COULD SHUT OFF WHILE THE VEHICLE IS BEING DRIVEN. AN ENGINE SHUTOFF WHILE THE VEHICLE IS BEING DRIVEN INCREASES THE RISK OF A CRASH.
10V036000
EQUIPMENT:OTHER:LABELS
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Risk: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
10V035000
EQUIPMENT:OTHER:LABELS
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Risk: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
06E023000
EXTERIOR LIGHTING:HEADLIGHTS
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202172355,683 units in Canada
Electrical
Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.
Recall 201943355,723 units in Canada
Airbag
Issue: On certain cars, the passenger-front airbag that was installed during prior recall repair must be replaced. The airbag may not unfold properly when it deploys. This could cause the airbag to tear or not inflate properly in a crash. Safety Risk: An airbag that does not work properly could create an increased risk of injury in a crash. Corrective Actions: Toyota will notify owners by mail and instruct them to take their vehicle to a dealer to replace the passenger-front airbag assembly.
Recall 201801532,213 units in Canada
Airbag
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag assembly. <br><br> Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected. Matrix model vehicles may have had the original front passenger airbag inflator replaced as a “like-for-like” replacement under a previous recall as a temporary remedy while evaluating a permanent remedy. These vehicles will receive the permanent remedy passenger airbag assembly under this recall.
Recall 2016103400,124 units in Canada
Airbag
On certain vehicles, the passenger (frontal) airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Note: This recall supersedes recalls 2013113, 2014224, 2015197 and 2015269. Correction: All vehicles having not received a replacement inflator as part of the previous recall will now have a replacement inflator installed by dealers. For Matrix model vehicles, dealers may replace the front passenger airbag assembly with one equipped with a newly specified inflator.
Recall 2015269366,860 units in Canada
Airbag
On certain vehicles, the passenger (frontal) airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Note: This recall is superseded by recall 2016103. Please see recall 2016103 for more information. <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2016103">Click here for more information</a>
Recall 2010288200,173 units in Canada
Engine
On certain vehicles equipped with a 1ZZ-FE engine and a two-wheel drive transmission, the Engine Control Module (ECM) may have been improperly manufactured. There is a possibility that a crack may develop at certain solder points or on varistors on the circuit board. In most cases, if a crack occurs at certain points or on certain varistors, the engine warning lamp could be illuminated, harsh shifting could result, or the engine may not start. In limited instances, if cracking occurs on particular solder points or varistors, the engine could stop while the vehicle is being driven, increasing the risk of a crash causing personal injury. Correction: Dealers will inspect and, if necessary, replace the ECM.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 80,000 milesColumbus, OHCrash2 injured
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA MATRIX. WHILE DRIVING AT 25 MPH, ANOTHER VEHICLE FAILED TO STOP FOR A STOP SIGN AND THE CONTACT CRASHED INTO THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS A POLICE REPORT FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND A SPRAINED RIGHT ANKLE, WHICH REQUIRED MEDICAL ATTENTION. THE INJURIES FOR THE OTHER PERSON WERE UNKNOWN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FRONT SIDE OF THE VEHICLE AND TIRE ON THE FRONT DRIVER SIDE WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #10766506 — an unverified report by a vehicle owner.
Princeton, VACrash1 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT STATED THE CAR INDEPENDENTLY ACCELERATED CAUSING THE CONTACT TO BE DRAGGED OVER A CLIFF. THE CONTACT STATED SHE THE VEHICLE WAS REPAIRED AT HER EXPENSE. THE VEHICLE WAS REPLACED AFTER IT WAS REPAIRED. A YEAR LATER THE CONTACT FOUND OUT THE CAR WAS INCLUDED IN A RECALL FOR WHICH SHE IS EXPECTING TO BE REIMBURSED FOR REGARDING THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 11/20/14*LJ UPDATED 4/30/2015
NHTSA complaint #10562880 — an unverified report by a vehicle owner.
at 5,000 milesAnchorage, AKCrash1 injured
SUSPENSION
JAN. 2007 ANCHORAGE, AK DRIVING 50MPH ON A HIGHWAY, AS THE ROAD BENDED TO THE RIGHT, WE WENT INTO THE TURN AND BEGAN TO SLIDE SIDEWAYS. IT WAS 30 DEGREES F, SO WE MUST HAVE HIT BLACK ICE. I TRIED TO CORRECT AND SENT THE CAR FISH TAILING TO THE OTHER SIDE. WE WHIPPED BACK AND FORTH A FEW TIMES, BEFORE THE CAR STARTED TO SPIN. WE DID TWO FULL CIRCLES BEFORE WE GENTLY HIT A BURM OF SNOW AND CAME TO A STOP. NO OTHER CARS WERE ONCOMING SO WE DID NOT HAVE ANY SIGNIFICANT DAMAGE AND THERE WERE NO INJURIES. I WENT AND BOUGHT STUDDED TIRED THE NEXT DAY. DEC. 2009 JUNEAU, AK I WAS A PASSENGER. SAME MAKE, MODEL, AND YEAR. DRIVING 40 MPH ON STRAIGHT ROAD, SLUSHY SNOW CONDITIONS. THE CAR STARTED TO FISH TAIL AND SPUN 1.5 TIMES BEFORE IT STOPPED. NO SIGNIFICANT DAMAGE OR INJURIES. NO STUDDED TIRES. (ALL-WEATHER TIRES) FEB. 2012 JUNEAU, AK I WAS A PASSENGER IN THE SAME CAR AS ABOVE. DRIVING 55MPH ON HIGHWAY, GOING STRAIGHT. WE MUST HAVE HIT BLACK ICE AND THE CAR STARTED TO FISH TAIL. WE SPUN TWO TIMES AND THE CAR DID NOT SLOW DOWN LIKE IN PREVIOUS INCIDENTS AND WE HIT A GUARDRAIL GOING FULL SPEED (HIT IT BACKWARDS). I GOT WHIPLASH, FACE LACERATIONS, BROKEN NOSE, AND A MILD TRAUMATIC BRAIN INJURY. NO AIRBAGS DEPLOYED. WE WERE ABLE TO DRIVE AWAY FROM THE CRASH AND TAKE ME TO THE HOSPITAL. DRIVER WAS UNHARMED. (ALL-WEATHER TIRES).
NHTSA complaint #10467114 — an unverified report by a vehicle owner.
at 5,000 milesAnchorage, AKCrash1 injured
TIRES
JAN. 2007 ANCHORAGE, AK DRIVING 50MPH ON A HIGHWAY, AS THE ROAD BENDED TO THE RIGHT, WE WENT INTO THE TURN AND BEGAN TO SLIDE SIDEWAYS. IT WAS 30 DEGREES F, SO WE MUST HAVE HIT BLACK ICE. I TRIED TO CORRECT AND SENT THE CAR FISH TAILING TO THE OTHER SIDE. WE WHIPPED BACK AND FORTH A FEW TIMES, BEFORE THE CAR STARTED TO SPIN. WE DID TWO FULL CIRCLES BEFORE WE GENTLY HIT A BURM OF SNOW AND CAME TO A STOP. NO OTHER CARS WERE ONCOMING SO WE DID NOT HAVE ANY SIGNIFICANT DAMAGE AND THERE WERE NO INJURIES. I WENT AND BOUGHT STUDDED TIRED THE NEXT DAY. DEC. 2009 JUNEAU, AK I WAS A PASSENGER. SAME MAKE, MODEL, AND YEAR. DRIVING 40 MPH ON STRAIGHT ROAD, SLUSHY SNOW CONDITIONS. THE CAR STARTED TO FISH TAIL AND SPUN 1.5 TIMES BEFORE IT STOPPED. NO SIGNIFICANT DAMAGE OR INJURIES. NO STUDDED TIRES. (ALL-WEATHER TIRES) FEB. 2012 JUNEAU, AK I WAS A PASSENGER IN THE SAME CAR AS ABOVE. DRIVING 55MPH ON HIGHWAY, GOING STRAIGHT. WE MUST HAVE HIT BLACK ICE AND THE CAR STARTED TO FISH TAIL. WE SPUN TWO TIMES AND THE CAR DID NOT SLOW DOWN LIKE IN PREVIOUS INCIDENTS AND WE HIT A GUARDRAIL GOING FULL SPEED (HIT IT BACKWARDS). I GOT WHIPLASH, FACE LACERATIONS, BROKEN NOSE, AND A MILD TRAUMATIC BRAIN INJURY. NO AIRBAGS DEPLOYED. WE WERE ABLE TO DRIVE AWAY FROM THE CRASH AND TAKE ME TO THE HOSPITAL. DRIVER WAS UNHARMED. (ALL-WEATHER TIRES).
NHTSA complaint #10467114 — an unverified report by a vehicle owner.
at 68,000 milesGrants Pass, ORCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT ATTEMPTED TO APPLY THE BRAKES BUT THE BRAKES WOULD NOT RESPOND. THE CONTACT THEN DEPRESSED THE ACCELERATOR PEDAL AND THE PEDAL FELL TO THE FLOORBOARD ABNORMALLY. THE CONTACT THEN STRUCK THE CURB AND CRASHED INTO A CONCRETE BARRIER AS THE VEHICLE WENT AIRBORNE AND CRASHED INTO A SECOND BARRIER CAUSING THE WHEELS TO FRACTURE FROM THE VEHICLE BEFORE COMING TO A STOP. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED SEVERE HEADACHES AS A RESULT. THE VEHICLE WAS TOWED TO THE DEALER WHERE SHE WAS ADVISED THAT THE VEHICLE COULD BE REPAIRED. THE CONTACT STATED AFTER THE CRASH SHE RECEIVED A RECALL NOTICE UNDER NHTSA CAMPAIGN ID NUMBER: 10V384000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
NHTSA complaint #10389738 — an unverified report by a vehicle owner.
at 68,000 milesGrants Pass, ORCrash1 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT ATTEMPTED TO APPLY THE BRAKES BUT THE BRAKES WOULD NOT RESPOND. THE CONTACT THEN DEPRESSED THE ACCELERATOR PEDAL AND THE PEDAL FELL TO THE FLOORBOARD ABNORMALLY. THE CONTACT THEN STRUCK THE CURB AND CRASHED INTO A CONCRETE BARRIER AS THE VEHICLE WENT AIRBORNE AND CRASHED INTO A SECOND BARRIER CAUSING THE WHEELS TO FRACTURE FROM THE VEHICLE BEFORE COMING TO A STOP. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED SEVERE HEADACHES AS A RESULT. THE VEHICLE WAS TOWED TO THE DEALER WHERE SHE WAS ADVISED THAT THE VEHICLE COULD BE REPAIRED. THE CONTACT STATED AFTER THE CRASH SHE RECEIVED A RECALL NOTICE UNDER NHTSA CAMPAIGN ID NUMBER: 10V384000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
NHTSA complaint #10389738 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Tulare, CA
AIR BAGS
The contact owns a 2006 Toyota Matrix. The contact received notification of NHTSA Campaign Number: 19V627000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11678343 — an unverified report by a vehicle owner.
Wayland, KY
SUSPENSION
2006 TOYOTA MATRIX. CONSUMER WRITES IN REGARDS TO RUSTED RIGHT SIDE REAR STRUT. *LD
NHTSA complaint #11301994 — an unverified report by a vehicle owner.
Harrison, MI
AIR BAGS
HOW CAN I GET TOYOTA TO QUIT SENDING ME NOTICES. I'M GETTING ABOUT 1 A WEEK NOW FOR A CAR THAT WAS DEMOLISHED AT A JUNKYARD IN JANUARY 2017. I'VE PROVIDED THEM PROOF THAT THEY ARE SENDING TO ME BUT THEY WON'T STOP....PLEASE HELP OR FORWARD ME ON TO SOMEONE WHO CAN HELP. THANKS!
NHTSA complaint #11076675 — an unverified report by a vehicle owner.
at 120,000 milesManchester, MI
AIR BAGS
YOUR WEBSITE WHERE I ENTER MY VIN RETURNS A "REQUEST WAS INVALID" MESSAGE. "ONE OR MORE PARAMETERS WERE INVALID." NOTHING IS EXPLAINED. WHY DID THIS MESSAGE SHOW?
NHTSA complaint #11043603 — an unverified report by a vehicle owner.
at 184,952 milesMadras, OR
AIR BAGS
MY CLOCK STARTED GOING OUT. SOMETIMES IT WOULD BE ON AND OTHER TIMES IT WOULD GO OFF AND NOW IT TURNS ON AND OFF IN ITS OWN TIME FACTOR WHEN I AM DRIVNG AND THE CAR IS IN MOTION AND WHEN I AM STOPPED AT TRAFFIC LIGHTS.. I ASKED THE TOYOTA DEALER IF THEY COULD FIX MY CLOCK. I HAD THEM DO A DIAGNOSTIC TEST ON THE CLOCK WHICH COST AROUND $110 APPROX.. THEY SAID THEY COULD FIX MY CLOCK FOR $416.31 AND THAT IS WAS CONNECTED TO MY AIR BAGS. MY TOYOTA DEALER SAID THEY REPLACED MY TAKATA AIRBAG ON THE FRONT PASSENGER SIDE ON 2-18-2016, AND TOLD ME THE OTHER AIRBAGS WERE NOT TAKATA. BUT I WONDERED IF MY CLOCK DOESN'T WORK AND IT'S TIED INTO MY AIRBAGS, IF I GET INTO A WRECK WILL MY AIRBAGS DEPLOY OR NOT DEPLOY BECASUSE I HAVEN'T FIXED MY CLOCK?
NHTSA complaint #11020675 — an unverified report by a vehicle owner.
at 184,952 milesMadras, OR
ELECTRICAL SYSTEM
MY CLOCK STARTED GOING OUT. SOMETIMES IT WOULD BE ON AND OTHER TIMES IT WOULD GO OFF AND NOW IT TURNS ON AND OFF IN ITS OWN TIME FACTOR WHEN I AM DRIVNG AND THE CAR IS IN MOTION AND WHEN I AM STOPPED AT TRAFFIC LIGHTS.. I ASKED THE TOYOTA DEALER IF THEY COULD FIX MY CLOCK. I HAD THEM DO A DIAGNOSTIC TEST ON THE CLOCK WHICH COST AROUND $110 APPROX.. THEY SAID THEY COULD FIX MY CLOCK FOR $416.31 AND THAT IS WAS CONNECTED TO MY AIR BAGS. MY TOYOTA DEALER SAID THEY REPLACED MY TAKATA AIRBAG ON THE FRONT PASSENGER SIDE ON 2-18-2016, AND TOLD ME THE OTHER AIRBAGS WERE NOT TAKATA. BUT I WONDERED IF MY CLOCK DOESN'T WORK AND IT'S TIED INTO MY AIRBAGS, IF I GET INTO A WRECK WILL MY AIRBAGS DEPLOY OR NOT DEPLOY BECASUSE I HAVEN'T FIXED MY CLOCK?
NHTSA complaint #11020675 — an unverified report by a vehicle owner.
at 184,952 milesMadras, OR
ELECTRONIC STABILITY CONTROL (ESC)
MY CLOCK STARTED GOING OUT. SOMETIMES IT WOULD BE ON AND OTHER TIMES IT WOULD GO OFF AND NOW IT TURNS ON AND OFF IN ITS OWN TIME FACTOR WHEN I AM DRIVNG AND THE CAR IS IN MOTION AND WHEN I AM STOPPED AT TRAFFIC LIGHTS.. I ASKED THE TOYOTA DEALER IF THEY COULD FIX MY CLOCK. I HAD THEM DO A DIAGNOSTIC TEST ON THE CLOCK WHICH COST AROUND $110 APPROX.. THEY SAID THEY COULD FIX MY CLOCK FOR $416.31 AND THAT IS WAS CONNECTED TO MY AIR BAGS. MY TOYOTA DEALER SAID THEY REPLACED MY TAKATA AIRBAG ON THE FRONT PASSENGER SIDE ON 2-18-2016, AND TOLD ME THE OTHER AIRBAGS WERE NOT TAKATA. BUT I WONDERED IF MY CLOCK DOESN'T WORK AND IT'S TIED INTO MY AIRBAGS, IF I GET INTO A WRECK WILL MY AIRBAGS DEPLOY OR NOT DEPLOY BECASUSE I HAVEN'T FIXED MY CLOCK?
NHTSA complaint #11020675 — an unverified report by a vehicle owner.
LOS Osos, CA
AIR BAGS
LETTER FROM CONGRESSWOMAN CAPPS ON BEHALF OF CONSTITUENT RE WHY EFFORTS ARE FOCUSED ON REPLACING THE PASSENGER SIDE AIRBAGS FIRST AND NOT THE DRIVER SIDE AIRBAGS WHICH SEEMS MORE RELEVANT. *SMD
NHTSA complaint #10914713 — an unverified report by a vehicle owner.
Mazeppa, MN
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION IN MAY OF 2016 FOR NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10888887 — an unverified report by a vehicle owner.
Reisterstown, MD
AIR BAGS
I JUST ARRANGED A 3RD APPOINTMENT TO HAVE REPAIRS ON MY TOYOTA MATRIX FOR MY SAFETY RECALL. I HAVE BEEN TOLD THAT THERE IS NO PART TO ACCOMPLISH THE REPAIRS TWICE NOW. MY NEXT APPT IS SET FOR THE END OF AUGUST AND I AM HOPING THAT THE PART WILL BE AVAILABLE! IT IS VERY DIFFICULT TO COMPLY WITH NOT HAVING A PASSENGER RIDE WITH ME. PLEASE ORDER AND DELIVER A SUITABLE PART TO THE OWINGS MILLS TOYOTA SERVICE CENTER.
NHTSA complaint #10883217 — an unverified report by a vehicle owner.
at 97,000 milesNewark, DE
AIR BAGS
INITIAL RECALL WAS ISSUED FOR CAR NEARLY 1 YEAR AGO TODAY. REMEDY WAS NOT AVAILABLE AT THE TIME. RECEIVED A NOTICE THAT THE PART WAS AVAILABLE AND REPLACEMENT COULD BE SCHEDULED APPROXIMATELY 2 MONTHS AGO BUT WAS INFORMED THE PART HAD TO BE ORDERED BY THE DEALER. FOLLOW UP CALL TODAY INDICATES THE PART IS STILL BACK ORDERED AND I AM UNABLE TO HAVE THE REPAIR DONE. THIS IS UNACCEPTABLE WHEN THE RECALL NOTICE INDICATES THAT A PASSENGER IN THE CAR COULD BE SERIOUSLY INJURED OR KILLED IN THE EVENT OF AN ACCIDENT. TOYOTA HAS NOT REMEDIED THE PROBLEM IN A YEAR, AND IS NOT MAKING SATISFACTORY PROGRESS IN OBTAINING THE PART OR SCHEDULING THE REPAIR.
NHTSA complaint #10873919 — an unverified report by a vehicle owner.
Mendota Heights, MN
AIR BAGS
"TAKATA RECALL" RECEIVED INTERIM NOTICE APPROX MAY 2015 RECEIVED REMIDY NOTICE MAY 2016 PURCHASED CAR NEW AND HAVE CONTACTED TOYOTA OF INVERGROVE HEIGHTS MN. SEVERAL TIMES ABOUT RECALL REPAIR, ONLY TO BE TOLD NO PARTS AVAILABLE! I AM AFRAID OF LIABILITY AND OR DEATH FROM DEPLOYED AIR BAGS TO BOTH DRIVER & PASSENGER. ALSO PAID OPTION FOR ADDITIONAL SIDE AIR BAG PACKAGE. WHEN CAN WE EXPECT RESOLVE AND WHY IS MY LIFE AND PASSENGERS OF LESS VALUE THAN THOSE IN PRIORITY STATES? WHY ARE NO FINES TO TAKATA OR THE VEHICLE MANUFACTURERS BEING INITIATED? WE OWNERS FEEL AS LIFE AND LIMB & VEHICLE VALUATION ARE AT RISK. IT SEEMS VOLKSWAGON DIESEL OWNERS ARE RECEIVING PREFERENTIAL ATTENTION AND POSSIBLE BUY BACKS, WHILE NOT AS RISK OF THE SAME EXPOSURE. TAKATA INDUSTRIES MAY GO BANKRUPT OR TOTALLY FAIL WITH NO RESOLVE FROM THEM OR AUTO MANUFACTURERS. LEAVING THE VEHICLE OWNERS OPEN TO DEATH, INJURY,LAWSUITS AND FINANCIAL LOSS OF VEHICLE VALUE. PLEASE HELP! PLEASE HELP!
NHTSA complaint #10862812 — an unverified report by a vehicle owner.
Richmond, VA
AIR BAGS
TAKATA RECALL I FINALLY RECEIVED MY INSTRUCTIONS FOR REPLACING THE DANGEROUS PASSENGER AIRBAG ON MY TOYOTA MATRIX AFTER CLOSE TO A YEAR OF WAITING ON THEIR FOLLOW-UP. WHEN I REACHED OUT TO MY LOCAL TOYOTA DEALERSHIP, MCGEORGE TOYOTA IN RICHMOND VA, I WAS TOLD THAT THEY HAD TO ORDER THE PART AND IT WOULD BE 3 MONTHS BEFORE IT COULD BE FIXED. I SUPPOSED FREE REPAIRS ARE MUCH MORE DIFFICULT TO SCHEDULE.
NHTSA complaint #10860358 — an unverified report by a vehicle owner.
at 70,000 milesRockville, MD
AIR BAGS
I JUST HEARD ANOTHER PASSENGER WAS KILLED BY AN AIR BAG IN A TOYOTA PRODUCT. I WAS TOLD OVER 6 MONTHS AGO BY TOYOTA I WOULD BE CONTACTED FOR A REPLACEMENT AIRBAG. I FINALLY GOT A REMEDY NOTICE FROM TOYOTA TO CONTACT MY DEALER AND SEE ABOUT GETTING IT FIXED. MY DEALER SAID THEY ONLY CAN DO 7 AIR BAG REPLACEMENTS A WEEK AND IT WOULD BE 8-9 MONTHS BEFORE THEY COULD GET TO MY CAR. I CONTACTED TOYOTA US HEADQUARTERS AND THEY SAID IT SHOULD ONLY BE 2-3 WEEKS. (REF # 1604011854) . I CONTACTED THE DEALER AGAIN WHO REITERATED IT WOULD BE 8-9 MONTHS. THIS DELAY SEEMS LIKE A STRATEGY ON TOYOTA'S PART AND NOT A SHORTAGE OF PARTS. WHO IS NEGLECTING THEIR DUTY ON THIS POTENTIALLY FATAL DEFECT. TOYOTA, THE DEALER, OR THE NHTSA. THIS IS UNACCEPTABLE. PEOPLE LOSING THEIR LIVES BECAUSE OF A LACK OF GOVERNMENT ACTION. IF THEY CAN'T FIX THE AIRBAG, THEY SHOULD PROVIDE OWNERS WITH CARS WITHOUT THE DEFECT. DO YOUR JOB. I AM CONTACTING MY CONGRESSMAN AND SENATORS ABOUT THIS.
NHTSA complaint #10853973 — an unverified report by a vehicle owner.
Bettendorf, IA
AIR BAGS
AFTER RECEIVING THE NOTICE FROM TOYOTA, I SCHEDULED AN APPOINTMENT AND TOOK MY CAR IN TO HAVE THE RECALL FIXED - TAKING A DAY OFF OF WORK TO DO SO. I THEN TOOK A SHUTTLE RIDE HOME AND AFTER SEVEN HOURS OF WAITING I CALLED ASKING ABOUT THE STATUS OF MY CAR. AFTER ANOTHER SHUTTLE RIDE TO THE DEALER I FOUND OUT THAT THEY ONLY DID THE INSPECTION AND DID NOT FIX THE AIR BAG. THEY SAID THEY WOULD CALL ME WHEN THE PART WAS IN TO RESCHEDULE THE ACTUAL REPAIR. ALL I GOT WAS "SORRY FOR THE INCONVENIENCE." QUESTIONS: WHY DOES DOES TOYOTA SEND OUT A RECALL NOTICE WITHOUT ENSURING THAT THE DEALERSHIPS HAVE ALL OF THE NECESSARY PARTS TO HANDLE ALL OF THE RECALL REPAIRS? WHY WOULDN'T THE DEALER INFORM THE CUSTOMER ABOUT THE PARTS SITUATION BEFORE THEY BRING THEIR CAR IN TO BE FIXED? HOW WILL I BE COMPENSATED FOR THE SEVEN HOURS OF WAGES THAT I GAVE UP TO GET MY CAR FIXED? HOW MANY HOURS WILL I LOSE FOR THE SECOND REPAIR? HOW MANY OTHER CUSTOMERS ARE HAVING A SIMILAR EXPERIENCE????
NHTSA complaint #10853317 — an unverified report by a vehicle owner.
Jessup, MD
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 04/12/16
NHTSA complaint #10850954 — an unverified report by a vehicle owner.
Anaheim, CA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10850802 — an unverified report by a vehicle owner.
Townshend, VT
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10823600 — an unverified report by a vehicle owner.
Glendale, CA
AIR BAGS
TAKATA RECALL. I RECEIVED A RECALL LETTER FROM THE MANUFACTURER IN AUGUST OF 2015. IT IS NOW 1/22/16 AND THE PROBLEM HAS STILL NOT BEEN ADDRESSED. I CALLED TOYOTA CUSTOMER SERVICE ON 10/22/15 AND THEY INFORMED ME THAT THE REPAIRS WERE CURRENTLY IN PHASE 2 AND THAT CALIFORNIA WAS PHASE 4. SINCE THEN, I HAVE HAD TO RENT A CAR ON ONE OCCASION WHEN I NEEDED TO ACCOMMODATE 4 PASSENGERS AND UNLESS THIS GETS FIXED BY MID-MARCH, I WILL LIKELY NEED TO RENT A CAR FOR 4 DAYS FOR A FAMILY TRIP. THIS IS NOW COSTING ME MONEY WHICH I SHOULD NOT HAVE TO PAY IF MY CAR WAS SERVICED IN A REASONABLE TIME-FRAME. IT'S NOW BEEN 5 MONTHS SINCE RECEIVING THE RECALL NOTICE AND I HAVE YET TO RECEIVE A LETTER AS TO WHEN I CAN GET MY CAR FIXED. FRANKLY, THIS IS VERY UNACCEPTABLE AND I FEEL THAT IF TOYOTA CAN'T MAKE THIS RIGHT, THEN THEY SHOULD PAY FOR THE RENTAL CAR I WILL NEED IN MARCH.
NHTSA complaint #10821732 — an unverified report by a vehicle owner.
Erie, PA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/07/16*LJ UPDATED 04/11/16.
NHTSA complaint #10818628 — an unverified report by a vehicle owner.
Franconia, NH
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10810978 — an unverified report by a vehicle owner.
Garden Grove, CA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/04/16*LJ UPDATED 12/13/2017
NHTSA complaint #10810792 — an unverified report by a vehicle owner.
Bayone, NJ
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10809430 — an unverified report by a vehicle owner.
North Yarmouth, ME
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10809207 — an unverified report by a vehicle owner.
Evansville, IN
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10808255 — an unverified report by a vehicle owner.
