FaultScore

2014 Toyota Prius fuel system problems

10 of the 281 complaints about the 2014 Toyota Prius are about the fuel system — 4% of everything reported for this model year. Half of the failures with a mileage on record happened before 48,825 miles.

C

10

Complaints

2

Crashes

0

Fires

0

Injuries

Exactly what failed

Fuel/Propulsion System 5 50.0%
Hybrid Propulsion System 4 40.0%
Inverter 1 10.0%

Fuel & Propulsion across every Toyota Prius year

2001 13 3.4%
2004 14 3.7%
2005 31 8.1%
2006 21 5.5%
2007 32 8.4%
2008 59 15.4%
2009 25 6.5%
2010 101 26.4%
2011 21 5.5%
2012 19 5.0%
2013 25 6.5%
2014 10 2.6%
2017 12 3.1%

What owners said

Filed with NHTSA, in their own words.

Holbrook, AZ

FUEL/PROPULSION SYSTEM

misfire code along with rough starts/light load. T-SB-0116-15

NHTSA complaint #11706254 — an unverified report by a vehicle owner.

at 86,500 miles Baltimore, MD

HYBRID PROPULSION SYSTEM

The contact owns a 2014 Toyota Prius. The contact stated was unable to start the vehicle. Additionally, the hybrid system warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the inverter assembly to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V369000 (Hybrid Propulsion System). The manufacturer was informed of the failure and the contact was informed that the recall repair had been performed on August 20, 2020. The failure mileage was approximately 86,500.

NHTSA complaint #11525969 — an unverified report by a vehicle owner.

at 44,250 miles Stocken, CA

HYBRID PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING 75 MPH, THE CONTACT RELEASED HER FOOT OFF OF THE BRAKE PEDAL AND DEPRESSED THE ACCELERATE PEDAL HOWEVER, THE VEHICLE FAILED TO RESPOND. AN UNKNOWN WARNING LIGHT ILLUMINATED AND WAS FLASHING ON THE INSTRUMENT PANEL. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROADWAY AND STOPPED THE VEHICLE. THE VEHICLE WAS NOT TURNED OFF. AFTER WAITING FOR APPROXIMATELY 10 MINUTES, THE VEHICLE RESUMED NORMAL FUNCTIONALITY. THE VEHICLE WAS DRIVEN TO TOYOTA TOWN OF STOCKTON (2150 E HAMMER LN, STOCKTON, CA 95210, (209) 751-4077) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT MENTIONED THAT WHILE READING THE INFORMATION FROM THE DIAGNOSTIC TEST, SHE NOTICED THAT THE INVERTER HAD NOT BEEN DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V053000 (HYBRID PROPULSION SYSTEM, ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 44,250.

NHTSA complaint #11414427 — an unverified report by a vehicle owner.

at 105,000 miles Hemet, CA

FUEL/PROPULSION SYSTEM

HYBIRD SYSTEM MALFUNCTION. CAR LOST POWER AND STALLED WHERE WE CANNOT SHIFT. THAT HAPPENED AFTER DRIVING THE CAR HOME AND LATER TRIED TO START IT IN OUR DRIVEWAY.

NHTSA complaint #11402751 — an unverified report by a vehicle owner.

at 112,971 miles Central Point, OR

HYBRID PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE AND HYBRID BATTERY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO LITHIA TOYOTA OF MEDFORD (1420 N RIVERSIDE AVE, MEDFORD, OR 97501) WHERE IT WAS DETERMINED THAT THE HYBRID BATTERY INTAKE FAILED AND NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. TWO WEEKS LATER FAILURE AN ABNORMAL SOUND WAS HEARD COMING FROM THE BRAKES. THE VEHICLE THEN WAS TAKEN BACK TO THE SAME DEALER HOWEVER, A DIAGNOSTIC TEST WAS STILL PENDING. THE CONTACT REFERENCED NHTSA ACTION NUMBER: DP19004 (SERVICE BRAKES, HYDRAULIC) 18V684000 (HYBRID PROPULSION SYSTEM) AS POSSIBLE SOLUTIONS TO THE FAILURES HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,971.

NHTSA complaint #11362052 — an unverified report by a vehicle owner.

at 53,400 miles SAN Leandro, CA

FUEL/PROPULSION SYSTEM

PULLING INTO A PARKING STALL ALMOST STOPPED. MY CAR SUDDENLY ACCELERATED AND JUMPED THE CURB.

NHTSA complaint #11088619 — an unverified report by a vehicle owner.

at 21,000 miles Lake Worth, FL Crash

FUEL/PROPULSION SYSTEM

WHILE I WAS DOING A SLOW TURN IN A DRIVEWAY, MY BRAKE FAILED AND THE CAR CONTINUED TO ACCELERATE IN A FORWARD MOTION. WHEN I SHIFTED INTO REVERSE, THE CAR REVVED AND ROARED ACCELERATING AT FULL TILT. IT RACED ACROSS A ROAD INTO ANOTHER DRIVEWAY ONLY STOPPING WHEN WEDGED BETWEEN A GARAGE DOOR AND A TREE. TOYOTA TOOK THE TOTALED CAR AND HAD IT INSPECTED BY ENGINEERING ASSOCIATES AND INSURANCE AUTO AUCTIONS. THEIR RESPONSE IS THAT "THERE WAS NO SERIOUS DEFECTS IDENTIFIED." OBVIOUSLY, THE MOMENTARY MECHANICAL OR ELECTRONIC FAILURE OF MY CAR COULD NEVER BE DETECTED, SO ACCORDING TO TOYOTA, THERE WAS NOTHING TO CAUSE THE FAILURE. I FEEL TOTALLY VICTIMIZED AND BELIEVE TOYOTA SHOULD TAKE RESPONSIBILITY AND COMPENSATE ME FOR THE LOSS OF MY CAR.

NHTSA complaint #10935859 — an unverified report by a vehicle owner.

at 11,560 miles Chittenango, NY Crash

FUEL/PROPULSION SYSTEM

I WAS IN A PARKING LOT AND PUT THE CAR IN REVERSE. THEN I HEARD A "BOOM" AND I THOUGHT THAT I BACKED INTO SOMETHING, SO I QUICKLY PUT THE CAR INTO DRIVE. I THEN FELT THE CAR EXCELERATING FAST AND I WAS PUSHING THE BRAKE AS HARD AS I COULD AND COULD NOT STOP THE CAR FROM MOVING FORWARD. THE CAR PROCEEDED TO EXCELLERATE AND WHEN OVER A CURB UP ONTO PAVEMENT AND THROUGH A METAL FENCE AND BENT A 5 INCH ROUND METAL FENCING DOWN TO THE GROUND AND THE CAR KEPT GOING ANOTHER 30 FEET TILL IT FINALLY STOPPED. YOU CAN SEE THE SKID MARKS IN THE THE PARKING LOT.

NHTSA complaint #10715324 — an unverified report by a vehicle owner.

at 429 miles Lakehills, TX

HYBRID PROPULSION SYSTEM

I PURCHASED A 2014 TOYOTA PRIUS ON MAY 31, 2014. TODAY 6/18/14 I FOUND OUT THERE WAS A RECALL ON THIS MODEL VEHICLE. I CALLED TOYOTA AND I WAS INFORMED THE RECALL SERVICE HAD NOT BEEN PERFORMED. I CALLED A LOCAL DEALER (DIFFERENT FROM THE ONE WHERE I PURCHASED THE VEHICLE) AND THEY INFORMED ME THAT WHEN THEY PULLED THE VIN, IT SHOWED STOP SALE IN EFFECT. I DO NOT BLAME TOYOTA AS OBVIOUSLY IF ONE DEALER COULD SEE THE STOP SALE SO COULD THE OTHER. I THINK THAT THERE SHOULD BE STRICTER REGULATIONS ON DEALERSHIPS TO MAKE SURE THESE RECALLS ARE COMPLETED BEFORE THE SALE!! JUST LIKE THE GENTLEMAN THAT COMPLAINED EARLIER I ALSO PURCHASED A BRAND NEW DEFECTIVE VEHICLE, HOW CAN THIS HAPPEN SEVERAL MONTHS AFTER THE RECALL. !! NOW I HAVE TO TAKE THE TIME OFF TO TAKE IT IN TO HAVE THE RECALL FIXED. THIS IS A MAJOR INCONVENIENCE, LOSS OF USE OF VEHICLE AND LOSS OF TIME FROM WORK. I ALSO WANT TO KNOW HOW TO GET COMPENSATED FOR THE INCONVENIENCE AND TIME, PLUS THE FACT THEY SOLD AND I HAVE BEEN DRIVING AN UNSAFE VEHICLE.

NHTSA complaint #10599173 — an unverified report by a vehicle owner.

Columbia, MD

HYBRID PROPULSION SYSTEM: INVERTER

2014 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO ELECTRICAL SYSTEM SOFTWARE RECALL NOTICE AND REQUESTS FINANCIAL COMPENSATION. *SMD THE CONSUMER STATED TOYOTA AND THE DEALER KNOWINGLY SOLD HIM A DEFECTIVE VEHICLE, IN WHICH THEY WERE FULLY AWARE OF RECALL # 14V053000.

NHTSA complaint #10584837 — an unverified report by a vehicle owner.

Other 2014 Toyota Prius problems

← Full 2014 Toyota Prius report