13 of the
1,418 complaints about the 2005 Toyota Sienna are about the
equipment — 1% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
30,000 miles.
TOYOTA DEALER WANTED ME TO PAY $2,000 & WAS TOLD THEY WOULD CHECK WITH TOYOTA REPERSENTATIVE & CALLED ME NEXT DAY WITH REPAIR ESTIMATE FROM TOYOTA OF $1,000. THE REPAIR HASN'T BEEN DONE BY TOYOTA TOO-DATE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR WHAT CAN BE DONE? I'M A RETIRED 75YRS SENIOR.ONLY DRIVER. MY CAR MILEAGE IS 40, 266
NHTSA complaint #10700712 — an unverified report by a vehicle owner.
NAVIGATION SYSTEM FAILS DISPLAYING FAULT "NO MAP DVD". IN THIS STATE THE REAR CAMERA IS INOPERABLE CAUSING BLIND SPOTS WHEN ATTEMPTING TO OPERATE THE CAR IN REVERSE.
NHTSA complaint #10419533 — an unverified report by a vehicle owner.
at 84,000 milesCrystal Lake, IL
EQUIPMENT
POWER SLIDE DOOR PULLEY CABLE ASSEMBLY FAILED ON THE DRIVER SIDE OF A 2005 TOYOTA SIENNA XLE WITH 84,000 MILES. THE CABLE SNAPPED AND RENDERS THE DOOR USELESS. PAULY TOYOTA DEALER (CRYSTAL LAKE, IL) DID NOT EVEN COME WITHIN 20 FEET OF THE VAN AND QUOTED ME $1600 TO REPAIR. THE CABLE OF THE PASSENGER SIDE OF THE CAR HAS SHOWS THAT THE PROTECTIVE CABLE COATING IS CRUMBLING AND THE CABLE IS RUSTING MAKING IT A MATTER OF TIME BEFORE PASSENGER SIDE DOOR CABLE SNAPS AS WELL. THIS IS A VERY POOR DESIGN THAT THE CABLE IS CONSTANTLY EXPOSED TO THE ELEMENTS AND PRONE TO RUSTING AND SNAPPING (THERE ARE A LOT OF POSTS ON THE INTERNET OF 2004 SIENNA OWNERS WITH THE SAME PROBLEM). THE FAILED PART IS THE CABLE, BUT YOU ARE REQUIRED TO PURCHASE THE ENTIRE MOTOR ASSEMBLY TO REPAIR - IT IS A POOR DESIGN TO BEGIN WITH, ESPECIALLY FOR OWNERS THAT LIVE IN COLD WEATHER CLIMATES WHERE THE VEHICLE IS EXPOSED TO FREEZING/THAWING, ROAD SALT, ETC.
NHTSA complaint #10378254 — an unverified report by a vehicle owner.
at 65,000 milesMcleods, 00
TRAILER HITCHES
TOYOTA SIENNA VANS ARE DANGEROUSLY TOO LOW TO INSTALL A TRAILER HITCH.
NHTSA complaint #10370442 — an unverified report by a vehicle owner.
at 72,743 milesApex, NC
EQUIPMENT
THIS COMPLAINT IS IN REGARD TO TOYOTA RECALL 08V-244, WHICH REPLACES THE STRUTS ON THE BACK DOOR HATCH. THE DEALERSHIP, FRED ANDERSON TOYOTA OF RALEIGH, INFORMED ME OF THE RECALL AND RECOMMENDED THAT THE STRUTS BE REPLACED. UNFORTUNATELY, ONCE THE NEW STRUTS WERE IN PLACE THE DOOR WOULD NO LONGER CLOSE PROPERLY. THE DEALERSHIP INFORMED ME THAT THE MOTOR WAS TOO WEAK TO WORK WITH THE NEW STRUTS AND THAT I WOULD HAVE TO PAY FOR A NEW MOTOR. I HAVE FOUND ON EDMONDS.COM THAT THIS IS A COMMON PROBLEM. IT IS EVIDENT THAT TOYOTA DID NOT CONSIDER THE IMPACT OF THE NEW STRUTS ON THE MOTOR. CONSUMERS SHOULD BE MADE AWARE THAT ALLOWING TOYOTA TO REPLACE THESE STRUTS PER THE RECALL WILL RENDER THE BACK DOOR INOPERABLE. TOYOTA SHOULD REVISE THIS RECALL SO THAT NEW STRUTS WILL BE USED THAT ACTUALLY WORK WITH THE EXISTING MOTOR OR INSTALLATION OF A NEW MOTOR THAT WILL WORK WITH THE NEW STRUTS SHOULD BE COVERED. AN ADDITIONAL SAFETY CONCERN IS THAT THE NEW STRUTS ARE TOO POWERFUL. THE BACK DOOR SHOOTS UP LIKE A ROCKET. THIS MAY BE CAUSED B/C THE EXISTING MOTOR IS TOO WEAK TO OFFER ANY RESISTANCE. I AM AFRAID THAT THE DOOR WILL CAUSE DAMAGE TO PROPERTY OR ANOTHER PERSON B/C IT OPENS UP MUCH TOO FAST AND MUCH TOO HARD.
NHTSA complaint #10340906 — an unverified report by a vehicle owner.
at 16,000 milesRaphine, VA
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED WHEN THE AIR CONDITIONING UNIT WAS ENGAGED, THERE WAS AN UNUSUAL ODOR OF MOLD COMING FROM THE VENTS. THE VEHICLE WAS NOT DIAGNOSED AND THERE WERE NO PRIOR WARNINGS TO INDICATE THE CAUSE OF THE ODOR. THE CURRENT AND FAILURE MILEAGES WERE 16,000. UPDATED 8/9/10 *CN UPDATED 08/11/10.
NHTSA complaint #10339852 — an unverified report by a vehicle owner.
at 30,000 milesSandy Hook, CT
EQUIPMENT
SAFETY ISSUE - VEHICLE WAS NOT EQUIPPED WITH A SPARE TIRE, JACK AND TIRE WRENCH. RUN-FLAT TIRES WERE PREMATURELY WORN PRIOR TO 30K. TOYOTA DEALERS REFUSE TO RESOLVE TIRE ISSUES AND WILL NOT ADD SPARE TIRE AND JACK TO VEHICLE. THIS IS MAJOR HIGHWAY SAFETY ISSUE!
NHTSA complaint #10324332 — an unverified report by a vehicle owner.
at 33,000 milesSeven Hills, OH
EQUIPMENT
THE DRIVERS SIDE SEAT BELT IN MY 2005 SIENNA (TOYOTA) FOLDS OVER AND WILL NOT RETRACT. THE ADDED SLACK AND LACK OF RETRACTION IS A SERIOUS SAFETY PROBLEM. THIS HAS BEEN AN ONGOING PROBLEM SINCE THE CAR WAS LESS THAN A YEAR OLD. IT SEEMS TO HAVE WORSENED LATELY.
NHTSA complaint #10312248 — an unverified report by a vehicle owner.
at 1,150 milesFresno, CA
EQUIPMENT ADAPTIVE/MOBILITY
DT*: THE CONTACT STATED THE ADAPTIVE WHEEL CHAIR LIFT FAILED TO RETRACT INTO THE VEHICLE AFTER THE FUSE BLEW. THERE IS NO MANUAL OPTION TO RETRACT THE LIFT ONCE THE POWER IS INTERRUPTED. EVERY TIME THIS OCCURRED THE VEHICLE HAD TO BE TAKEN BACK TO THE BRUNO INSTALLATION SHOP FOR RESETTING. THE SEAT COMPUTER WAS RESET EACH TIME. THE LIFT IS A BRUNO LIFT-UP POWER MOBILITY SEAT WITH THE MODEL NUMBER OF TAS 5000 L.
NHTSA complaint #10159317 — an unverified report by a vehicle owner.
(1) NEW TOYOTA SIENNA 2005 NAVIGATION SCREEN CRACKED. SCREEN INTERMITTENTLY INOPERABLE, SCREEN WAS PRESSED SEVERAL TIMES IN ORDER OPEN TO OPEN DVD ENTRANCE . (2) NAVIGATION LCD SCREEN IS WORKING, BUT THE TOUCH SCREEN IS NOT (CRACKED) (3)TOOK TO A LOCAL TOYOTA DEALER , TOYOTA IN GENERAL SAID THEY WOULD NOT FIX IT.
NHTSA complaint #10158219 — an unverified report by a vehicle owner.
at 4,300 milesWest Sacramento, CA
EQUIPMENT
DRIVER SIDE MIRROR SHAKES VIGOROUSLY DURING HIGH SPEED TRAVELING (65 MPH) MAKING UNSAFE FOR CHANGING LANES OR ESPECIALLY AT NIGHT, IT WILL DISTURBS THE DRIVER WITH BOUNCING LIGHTS.
NHTSA complaint #10139758 — an unverified report by a vehicle owner.
Remington, VA
EQUIPMENT
WHEN THE REAR WINDOWS OF MY 2005 TOYOTA SIENNA ARE ROLLED DOWN THE DOOR WILL NOT STAY OPEN, IT IS ESPECIALLY BAD IF YOU ARE PARKED ON A HILL. IF THE WINDOW IS ROLLED UP, THEN THE DOOR STAYS OPEN "CATCHES" IT IS MOST APPARENT ON MY MANUAL DOOR ALTHOUGH THE POWER DOOR DOES THE SAME THING EXCEPT THE MOTOR PRECLUDES IT FROM SHUTTING ITSELF. I FIND THIS VERY DANGEROUS ESPECIALLY AROUND MY TWO YEAR OLDS. WHEN I WENT TO THE DEALER, THEY WERE SURPRISED THAT THE DOOR WOULDN'T STAY OPEN AND THEN PROCEEDED TO TELL ME IT WAS A SAFETY FEATURE SO YOU DON'T LEAVE YOUR WINDOWS OPEN!!!! I LAUGHED OUT LOUD. SO, THAT'S MY COMPLAINT. IT SEEMS THEY ALL DO IT. THE CE AND LE W/PACKAGE 1- MANUAL DOORS ARE THE WORST OF COURSE.
NHTSA complaint #10128600 — an unverified report by a vehicle owner.
at 20 milesHowell, MI
EQUIPMENT
EVER SINCE THIS VEHICLE WAS BRAND NEW IT HAS CONTINUED TO EXHIBIT OCCASIONAL PROBLEM WITH BRAKE PEDAL BECOMING HARD, WITH LITTLE OR NO PLAY, NECESSITATING THE NEED TO PUSH VERY HARD ON THE BRAKE PEDAL TO AFFECT STOPPING. NORMALLY THE BRAKES ARE VERY GOOD. THERE DOES NOT APPEAR TO BE ANY PARTICULAR CAUSE FOR THIS I.E. PADS BEING WET, ROAD SALT, ETC. IT ONLY OCCURS OCCASIONALLY AND SEEMS TO GO AWAY AFTER DRIVING FOR 20-30 MILES. WHEN IT DOES OCCUR THOUGH IT IS DIFFICULT TO STOP.
NHTSA complaint #10112305 — an unverified report by a vehicle owner.