Stabilus Rear Liftgate Struts Failing
Please see the attached closing resume summary.It has been attached to this document as a PDF.
FaultScore report
Owners have filed 1,418 complaints about the 2005 Toyota Sienna with NHTSA between 2005 and 2024. The largest single group is the body & structure. Across this model's run it ranks 2 of 23 worst.
FaultScore 71/100
Higher is worse. Measured against the other years of the Toyota Sienna.
How this is worked out1,418
Complaints
47
Crashes reported
13
Fires reported
69
Injuries reported
1 complaint reports a death.
70,000 mi
Median mileage at failure
Half of reported failures happened before this
19%
Failed under 36,000 miles
Inside a typical bumper-to-bumper warranty
The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.
Click any bar to open that year's report.
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
1 crashes, 0 fires · median 64,000 mi
1 crashes, 1 fires · median 91,000 mi
Median failure at 120,000 miles
Median failure at 111,371 miles
Median failure at 15,000 miles
1 crashes, 0 fires · median 95,000 mi
NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all complaints include one.
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.
Stabilus Rear Liftgate Struts Failing
Please see the attached closing resume summary.It has been attached to this document as a PDF.
STEERING INTERMEDIATE SHAFT BINDING
ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL AFFECT ON STEERING EFFORTS.ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT INDICATED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS IN THE INITIAL STEERING MANEUVERS AFTER F...
UNEXPECTED CLOSING OF POWER LIFTGATE
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES...
UNEXPECTED LIFTGATE CLOSING
THE LIFTGATE GAS STRUTS FOR THE SUBJECT VEHICLES MAY HAVE DAMAGED GAS SEALS THAT ALLOW THE LIFTGATE TO DROP UNEXPECTEDLY.THE RATES FOR COMPLAINTS, ALLEGED INJURIES AND WARRANTY CLAIMS ARE HIGHER FOR VEHICLES WITH THE POWER LIFTGATE OPTION.THE POWER LIFTGATE MAY AUTOMATICALLY POWER-CLOSE AT THE COMPLETION OF A POWER-OPEN COMMAND WITHOUT INPUT FROM THE OPERATOR.SOME OWNERS ARE CAUGHT UNAWARE OF THE POWER-CLOSE OPERATION WHILE UNDER THE REAR LIFTGATE DOOR.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA06-020) AND MODIFIED THE SCOPE TO INCLUDE ONLY THE SUBJECT VEHICLES WITH THE P...
TIRE PRESSURE WARNING SYSTEM FAILURE
ODI OPENED PE06-010 BASED ON 12 REPORTS OF ALLEGED TIRE PRESSURE WARNING SYSTEM (TPWS) FAILURE ON THE SUBJECT VEHICLES.ALL REPORTS ALLEGED THAT THE TPWS WARNING LIGHT DID NOT ILLUMINATE ON THE DRIVER INFORMATION PANEL WHEN THE TIRE PRESSURE WAS LOW OR THE TIRE WAS FLAT.IN SOME INCIDENTS, THE CONSUMER REPORTED THAT TPWS LIGHT DID NOT ILLUMINATE WHEN THE TIRE PRESSURE IN 1 TIRE WAS AT 15-20 PSI AND THE OTHER TIRES WERE AT OR NEAR THE RECOMMENDED TIRE PRESSURE.DURING PE06-010, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.AS OF JULY 25, 2006, ODI WAS NOT AWAR...
SEATBELT MALFUNCTION
THE SHOULDER PORTION OF THE MIDDLE-ROW SEATBELT WEBBING FEEDS THROUGH AN OPENING IN THE SEATBELT BEZEL LOCATED AT THE TOP OF THE SEAT.THE BEZEL ALSO CONTAINS A CLIP THAT COVERS A NARROW SLOT IN THE BEZEL.THE CLIP MAY BECOME DISLODGED FROM USE AND ALLOW THE SEAT BELT TO BECOME STUCK IN THE NARROW SLOT EXPOSED BY THE DISLODGED CLIP. IN ADDITION TO ODI'S 10 CONSUMER COMPLAINTS, TOYOTA'S LETTER RESPONSE TO THE AGENCY IDENTIFIES 40 OTHER CONSUMER AND FIELD REPORTS AND 3,089 WARRANTY REPAIRS THAT REQUIRED THE REPLACEMENT OF THE SEATBELT BEZEL AND/OR CLIP.A STUCK OR JAMMED SEATBELT DOES NOT OFFER PRO...
A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.
POWER TRAIN:AUTOMATIC TRANSMISSION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2005-2007 and 2009-2010 Toyota Sienna vehicles. In the affected vehicles, due to a problem within the shift lock assembly, the shift lever may be moved out of the 'Park' position without depressing the brake pedal.
Risk: If the shift lever can be moved from the "Park" position without depressing the brake pedal and the parking brake is not applied, the vehicle may roll, increasing the risk of a crash.
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Risk: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Risk: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The affected vehicles have a spare tire carrier assembly mounted under the vehicle whose attachment cable may corrode due to high concentrations of road salt splashing onto the spare tire carrier.
Risk: If the carrier cable is corroded due to road salt, the spare tire may separate from the vehicle, increasing the risk of a crash.
POWER TRAIN:AUTOMATIC TRANSMISSION
Toyota is recalling certain model year 2004-2005 Sienna vehicles manufactured January 10, 2003, through August 10, 2005; and model year 2007-2009 Sienna vehicles manufactured February 20, 2007, through December 12, 2008. In the affected vehicles, due to a problem within the shift lock solenoid, there is a possibility that the shift lever could be moved out of Park position without depressing the brake pedal.
Risk: If the shift lever is moved out of the Park position without the brake applied, the transmission will either engage a drive gear or Neutral, increasing the risk of a backover or roll away crash.
ENGINE AND ENGINE COOLING
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.
Risk: IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.
STRUCTURE
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Risk: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
EQUIPMENT:OTHER:LABELS
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Risk: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Canada runs its own recall programme, and its campaigns do not always mirror the American ones.
Electrical
Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.
Powertrain
On certain vehicles, the transmission may be shifted out of PARK without first depressing the brake pedal. This could result in unintended vehicle movement, increasing the risk of injury and/or damage to property. Correction: Dealers will replace the shift lock solenoid.
Structure
On certain vehicles operated where road salts are frequently used, corrosion of the spare tire carrier assembly cable may cause the separation of the spare tire stowed under the vehicle. The spare tire falling on the road surface creates a safety hazard that may result in a crash causing injury and/or property damage. Correction: As an interim measure, dealers will remove the spare tire and store it in the cargo area of the vehicle. Dealers will replace the spare tire carrier assembly when parts become available. Note: This recall supersedes recall 2010-123. Vehicles that were inspected and/or repaired under the previous recall may still be at risk of spare tire separation and will require re-inspection and/or repair.
Powertrain
On certain vehicles, the transmission may be shifted out of PARK without first depressing the brake pedal. This could result in inadvertent vehicle movement, which could cause a crash resulting in injury and/or property damage. Correction: Dealers will replace the shift lock solenoid.
Steering
On certain vehicles equipped with a 1MZ-FE or 3MZ-FE V6 engine, the crankshaft pulley may fail. The outer ring may become misaligned, or it may not properly rotate, causing noise and/or illumination of the discharge warning light. In addition, the power steering belt may become detached from the crankshaft pulley, which could result in a sudden increase in steering effort. A loss of steering power assist could result in a crash causing property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the crankshaft pulley.
Other
On certain vehicles operated where road salts are frequently used, excessive corrosion of the spare tire carrier assembly cable may cause the separation of the spare tire stowed under the vehicle. Spare tire falling on the road surface creates a safety hazard that may result in a crash causing property damage, personal injury or death. Correction: Dealers will inspect and, as required, either apply a corrosion resistance enhancement treatment to the spare tire carrier restraint cable, repair the cable and apply the corrosion resistance treatment, or replace the spare tire carrier assembly. Note: This recall has been superseded by recall 2014-188.
Seats And Restraints
On certain vehicles, the shoulder portion of the seatbelt for the middle row right side seat of the seven passenger model and center seat in the eight passenger model, may bind in the bezel trim piece. If the seatbelt binds in the bezel, there is a possibility that extra webbing may exist in the seatbelt which could result in an improperly fitted seatbelt on a passenger. In the event of a crash, this could result in an increased chance of injury for that occupant. Correction: Dealers will inspect and, if necessary, replace the seatbelt bezel.
Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.
Reports where the owner recorded a crash, a fire, an injury or a death.
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2005 Toyota Sienna. The contact stated while driving 70 MPH, the sunroof glass detached from the vehicle and struck the windshield of the vehicle driving behind him. The contact stated that he continued to drive and exited the highway and parked to inspect the vehicle. The contact stated that he was informed by the Police Department 30 minutes later of the damages the sunroof had created. The contact stated that the driver of the other vehicle had multiple lacerations but did not seek medical attention at that time. A police report was filed. The contact took the vehicle to the local dealer, where he was informed that the Webasto sunroof was an aftermarket part. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 11V042000 (Visibility) however, the VIN was not included. The vehicle is being repaired. The contact called manufacturer Webasto and left them a voicemail but had not yet spoken to a representative. The failure mileage was approximately 186,000.
NHTSA complaint #11443390 — an unverified report by a vehicle owner.
VISIBILITY
The contact owns a 2005 Toyota Sienna. The contact stated while driving 70 MPH, the sunroof glass detached from the vehicle and struck the windshield of the vehicle driving behind him. The contact stated that he continued to drive and exited the highway and parked to inspect the vehicle. The contact stated that he was informed by the Police Department 30 minutes later of the damages the sunroof had created. The contact stated that the driver of the other vehicle had multiple lacerations but did not seek medical attention at that time. A police report was filed. The contact took the vehicle to the local dealer, where he was informed that the Webasto sunroof was an aftermarket part. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 11V042000 (Visibility) however, the VIN was not included. The vehicle is being repaired. The contact called manufacturer Webasto and left them a voicemail but had not yet spoken to a representative. The failure mileage was approximately 186,000.
NHTSA complaint #11443390 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
WHILE REVERSING OUT OF A PARKING SPOT, FELT THE VAN "JUMPED" THEN ACCELERATED ON IT'S OWN WHILE IN REVERSE SWIPED A PARKED TRUCK, AND DID A HALF CIRCLE INTO THE DRIVE-THROUGH OF A PARKING LOT ONLY TO STOPPED WHEN IT HIT ANOTHER SUV. I FELT I HAD NO CONTROL OF THE VAN WHILE THIS WAS HAPPENING.
NHTSA complaint #11413219 — an unverified report by a vehicle owner.
SERVICE BRAKES
ABS BRAKE PUMP MODULE. WENT OUT CAUSING ACCIDENT. NO WARNING. ABS LIGHTS CAME ON. TOOK TO SHOP. DRAINING BATTERY,CAUSING BRAKES TO FAIL. SHOUOD BE RECALLED DUE TO NO WARNING,COMPLETE BRAKE FAILURE,CAUSING VEHICLE TO BE DANGEROUS, NOT ROAD WORTHY.
NHTSA complaint #11405326 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ABS BRAKE PUMP MODULE. WENT OUT CAUSING ACCIDENT. NO WARNING. ABS LIGHTS CAME ON. TOOK TO SHOP. DRAINING BATTERY,CAUSING BRAKES TO FAIL. SHOUOD BE RECALLED DUE TO NO WARNING,COMPLETE BRAKE FAILURE,CAUSING VEHICLE TO BE DANGEROUS, NOT ROAD WORTHY.
NHTSA complaint #11405326 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. WHILE DRIVING 40 MPH, THE CONTACT'S VEHICLE WAS STRUCK ALONGSIDE THE DRIVER'S SIDE SLIDING DOOR BY ANOTHER VEHICLE. THE SIDE CURTAIN AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AWAY FROM THE SCENE. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 216,000.
NHTSA complaint #11121007 — an unverified report by a vehicle owner.
In the owners' own words, exactly as filed with NHTSA.
AIR BAGS
The dashboard has so many cracks literally everywhere. All the way from the driver side to the passenger side. When the temperature changes hot to cold or cold to hot. There’s nothing but cracking sounds.
NHTSA complaint #11591696 — an unverified report by a vehicle owner.
STRUCTURE:BODY
The dashboard has so many cracks literally everywhere. All the way from the driver side to the passenger side. When the temperature changes hot to cold or cold to hot. There’s nothing but cracking sounds.
NHTSA complaint #11591696 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING
The contact owns a 2005 Toyota Sienna. The contact stated while driving 65 MPH, the oil warning light illuminated. The contact pulled over, opened the hood, and added additional oil. The vehicle was towed to an independent mechanic, who informed him that the engine needed to be replaced. The vehicle was towed to the residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 142,000.
NHTSA complaint #11571869 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The rear hatch on our 2005 Toyota Sienna, after being opened, comes down almost immediately and can hit a person who is reaching into the back cargo area and cause injury. Other people have also reported this same dangerous malfunction online as far back as 2007.
NHTSA complaint #11556754 — an unverified report by a vehicle owner.
STRUCTURE:BODY:HATCHBACK/LIFTGATE
The rear hatch on our 2005 Toyota Sienna, after being opened, comes down almost immediately and can hit a person who is reaching into the back cargo area and cause injury. Other people have also reported this same dangerous malfunction online as far back as 2007.
NHTSA complaint #11556754 — an unverified report by a vehicle owner.
STEERING
When driving on the highway, the van will suddenly brake and the steering will lock up for about 10 seconds. It is truly frightening. It has happened many times, even with the anti-lock button off. I love this vehicle otherwise, but cannot drive it for safety reasons. And I feel bad selling it to anyone else because I don't want anyone to die! The scariest part when it's on a windy 2 lane road. It really becomes non responsive and also the brakes come on when you are going 60+ miles an hour! HELP! I DONT WANT TO DIE
NHTSA complaint #11547272 — an unverified report by a vehicle owner.
SERVICE BRAKES
When driving on the highway, the van will suddenly brake and the steering will lock up for about 10 seconds. It is truly frightening. It has happened many times, even with the anti-lock button off. I love this vehicle otherwise, but cannot drive it for safety reasons. And I feel bad selling it to anyone else because I don't want anyone to die! The scariest part when it's on a windy 2 lane road. It really becomes non responsive and also the brakes come on when you are going 60+ miles an hour! HELP! I DONT WANT TO DIE
NHTSA complaint #11547272 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
The stickiness of the dashboard causes unwanted glare and reflections on the windshield, especially when driving in bright sunlight. This glare and reflection make it extremely challenging to maintain a clear and unobstructed view of the road ahead, leading to hazy and blurry vision. As you can imagine, this compromised visibility poses a significant safety risk for both my family and other road users. The dashboard was recalled by Toyota however the part was not available at first for many months and by the time I inquired again, the recall had already expired, leaving us without a viable solution.
NHTSA complaint #11546395 — an unverified report by a vehicle owner.
AIR BAGS
Air bag warning light illuminated red on dashboard.
NHTSA complaint #11544568 — an unverified report by a vehicle owner.
SEAT BELTS
The airbag light is on. The seatbelt on the passenger side gets stuck.
NHTSA complaint #11534963 — an unverified report by a vehicle owner.
AIR BAGS
The airbag light is on. The seatbelt on the passenger side gets stuck.
NHTSA complaint #11534963 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
I was driving on a dry road, going 70mph when my car began flashing the abs indicator and it began breaking and controlling my steering taking me into another lane. The car slowed my vehicle suddenly down to 60 mph and then went off like it never happened. I then had control. There was no reason for the car to do this. There was nothing in the road and luckily no one was to close to me or there would have been an accident. I almost over corrected due to the pulling of the steering and the breaking of the vehicle.
NHTSA complaint #11518385 — an unverified report by a vehicle owner.
STEERING
I was driving on a dry road, going 70mph when my car began flashing the abs indicator and it began breaking and controlling my steering taking me into another lane. The car slowed my vehicle suddenly down to 60 mph and then went off like it never happened. I then had control. There was no reason for the car to do this. There was nothing in the road and luckily no one was to close to me or there would have been an accident. I almost over corrected due to the pulling of the steering and the breaking of the vehicle.
NHTSA complaint #11518385 — an unverified report by a vehicle owner.
SERVICE BRAKES
I was driving on a dry road, going 70mph when my car began flashing the abs indicator and it began breaking and controlling my steering taking me into another lane. The car slowed my vehicle suddenly down to 60 mph and then went off like it never happened. I then had control. There was no reason for the car to do this. There was nothing in the road and luckily no one was to close to me or there would have been an accident. I almost over corrected due to the pulling of the steering and the breaking of the vehicle.
NHTSA complaint #11518385 — an unverified report by a vehicle owner.
POWER TRAIN
The contact owns a 2005 Toyota Sienna. The contact stated when he walked outside, he noticed that the vehicle had rolled backwards into the middle of the street. The contact was able to drive the vehicle back into the driveway; however, the failure reoccurred. The dealer was not contacted. The manufacturer was contacted, and the manufacturer stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V657000 (Power Train) and a case was filed. The failure mileage was 140,000.
NHTSA complaint #11511999 — an unverified report by a vehicle owner.
STRUCTURE:BODY
Broken spare tire carrier. Seems to be a common problem on XLE sienna. I have 2005 LE and my spare tire carrier is completely broken. Tried getting a replacement from 5 parts car sienna and they were all broken as well! Another common problems Sienna have are rack and pinions. They always leak. I owned a 1998 then a 2003 sienna and they both leaked from the power steering pack. Spare tire carrier is a dangerous issue. Spare tire can fall off on the road and can cause auto accidents or serious injuries and serious damage to other autos on the road. rack and pinion leaks leave oil on the floor. Steering locks up without power steering which can cause a serious accident.
NHTSA complaint #11486049 — an unverified report by a vehicle owner.
SERVICE BRAKES
I was driving on dry road at approximately 65mph. There was a very slight curve in the road and the ABS system engaged without warning resulting in the van power immediately decreasing and fishtailing. Fortunately there was no one immediately behind or beside me or it would have resulted in a collision. I am afraid to use the vehicle. Used a code reader and there are no stored codes.
NHTSA complaint #11482762 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on dry road at approximately 65mph. There was a very slight curve in the road and the ABS system engaged without warning resulting in the van power immediately decreasing and fishtailing. Fortunately there was no one immediately behind or beside me or it would have resulted in a collision. I am afraid to use the vehicle. Used a code reader and there are no stored codes.
NHTSA complaint #11482762 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Our rear sliding doors have presented problems for us repeatedly in getting stuck so that passengers in the back cannot open their doors even with the doors unlocked and the child safety latch off. This can happen at all times of the year, in all kinds of weather. The doors can also freeze shut in the winter, especially when there's been rain or ice, as there is not a cover preventing moisture from getting into the door jams. At least with the freezing, we can eventually warm the car up or heat it up from outside, but the other issue, apart from weather, is quite disconcerting. Sometimes the passenger has had to be let out by someone outside the car, sometimes they've just had to climb over the front seat to get out the front door. This seems extremely dangerous considering there could be an emergency situation where it is a life or death matter for passengers to be able to get out of the car quickly on their own. We have at times transported numerous college students back to their university from meetings, only to find when we arrived at their stop, they couldn't open their doors to get out. We even had Toyota supposedly "fix" them for a high fee, only to find the door issue getting worse and worse very soon after. What is worse is that many, many people and reports speak of the problems with these doors but Toyota doesn't seem to do anything about it. I fear they are waiting until people do die before they take care of the problem. As a mother, I worry every time we have our daughter or others in the back seat/s to go anywhere, as we fear the inability of them to be able to get out of the car in case of any kind of emergency, let alone just trying to get out under normal circumstances. This is the first I've seen anyplace to write a complaint aside from trying to get Toyota to take care of it. Also, the questions below do not allow for accurate, if any information. There is no one date when this happened for us. It happens very often, but the form fills in a date.
NHTSA complaint #11463140 — an unverified report by a vehicle owner.
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2005 Toyota Sienna. The contact stated while driving 70 MPH, the sunroof glass detached from the vehicle and struck the windshield of the vehicle driving behind him. The contact stated that he continued to drive and exited the highway and parked to inspect the vehicle. The contact stated that he was informed by the Police Department 30 minutes later of the damages the sunroof had created. The contact stated that the driver of the other vehicle had multiple lacerations but did not seek medical attention at that time. A police report was filed. The contact took the vehicle to the local dealer, where he was informed that the Webasto sunroof was an aftermarket part. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 11V042000 (Visibility) however, the VIN was not included. The vehicle is being repaired. The contact called manufacturer Webasto and left them a voicemail but had not yet spoken to a representative. The failure mileage was approximately 186,000.
NHTSA complaint #11443390 — an unverified report by a vehicle owner.
VISIBILITY
The contact owns a 2005 Toyota Sienna. The contact stated while driving 70 MPH, the sunroof glass detached from the vehicle and struck the windshield of the vehicle driving behind him. The contact stated that he continued to drive and exited the highway and parked to inspect the vehicle. The contact stated that he was informed by the Police Department 30 minutes later of the damages the sunroof had created. The contact stated that the driver of the other vehicle had multiple lacerations but did not seek medical attention at that time. A police report was filed. The contact took the vehicle to the local dealer, where he was informed that the Webasto sunroof was an aftermarket part. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 11V042000 (Visibility) however, the VIN was not included. The vehicle is being repaired. The contact called manufacturer Webasto and left them a voicemail but had not yet spoken to a representative. The failure mileage was approximately 186,000.
NHTSA complaint #11443390 — an unverified report by a vehicle owner.
TIRES
215/65 R 16. Four new CONTINENTAL tires fitted early 2021 to Sienna at Discount Tire in Tucson. July 2021 severe vibration and evidence of tire structural issue photographed. All tires showed similar failure mode.. this was on a very hot day. I took the vehicle to Big O tires and had the front two replaced at my expense so the vehicle was drivable. I returned to Discount Tire in Tucson (Speedway) to ask for a recall check after I learned of the 2021 recall on similar Continental tires for sidewall failure. Discount tire reimbursed one tire. I complained to agent Matthew Harby that the other two tires were dangerous because they showed the same sidewall defect on the hot day. He denied my request for replacement if the remaining two Continental tires because there was no open recall on these. I told I him I was worried about a catastrophic failure in normal operation. I then resumed driving. The weather cooled off and until October the two tires behaved normally again.. On 10/30 about 630pm I was dri ong on I10 and experienced catastrophic tire failure in the outside lane speed approx 65mph. I was fortunate to be able to pull over without losing control but the photo shows the extent of this serious failure. I am now at Discount Tire on Ina Road in Tucson requesting replacement of the failed tire and the final remaining CONTINENTAL tire. The photos should show sufficient evidence of sidewall failure matching the failure mode of the recalled tires. THESE ARE DANGEROUS AND NEED NHTSA ACTION WITH A UNIVERSAL RECALL BEFORE A FATAL EVENT OCCURS
NHTSA complaint #11438870 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When driving my 2005 Toyota Sienna van tonight, the Traction Control System engaged suddenly on a slight turn at highway speeds, the ABS System automatically engaged and the van pulled to the right, I had to forcibly muscle the steering wheel to remain on the road, in addition to pulling to the right the ABS braking system suddenly and unexpectedly slowed me down from 55 to 30 mph and the alarm sounded. After stopping to check things out, I proceeded cautiously toward home, the same thing happened 2 more times, so I stopped and turned off the "Traction Control System" button. The same thing happened one more time even with the VSA button off. I got online at home and found that this is quite a common issue that Toyota is aware of. This put me and my family at risk and others at severe risk!This is a critical safety issue! Please tell me how to fix it. Many reports of dealerships ripping people off and not fixing the issue. Should be a simple recall fix.
NHTSA complaint #11437922 — an unverified report by a vehicle owner.
POWER TRAIN
shifter broke at 55 mph wouldn't stay in 5 gear, was easily moved to R, N, and flopped around! won't stay in 4 now when used either, or PARK unless held when turning car off. NO warning, shifted down for a hill, speed limit change, and corner in neighborhood as usual, no lights on in car. just happened but upon research, have found many others with this problem online, same veh and same kind of miles.Toyota knows but won't recall their broken plastic piece and no notification to consumer
NHTSA complaint #11431897 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
shifter broke at 55 mph wouldn't stay in 5 gear, was easily moved to R, N, and flopped around! won't stay in 4 now when used either, or PARK unless held when turning car off. NO warning, shifted down for a hill, speed limit change, and corner in neighborhood as usual, no lights on in car. just happened but upon research, have found many others with this problem online, same veh and same kind of miles.Toyota knows but won't recall their broken plastic piece and no notification to consumer
NHTSA complaint #11431897 — an unverified report by a vehicle owner.