2011 Toyota Sienna equipment problems

EQUIPMENT

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000, 16V340000, AND 11V560000 (STRUCTURE, AIR BAGS, EQUIPMENT). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED THREE MONTHS AGO AND STATED THAT THEY WOULD SEND THE PARTS TO URBANA, IL. A CASE NUMBER WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/17*LJ

NHTSA complaint #11024004 — an unverified report by a vehicle owner.

EQUIPMENT

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 11V560000 (EQUIPMENT) AND 16V858000 (STRUCTURE). THE DEALER (GATEWAY TOYOTA, 395 NJ-37, TOMS RIVER, NJ 08753, (732) 240-2000) MADE NO MENTION AS TO WHEN THE REMEDY AND PARTS WOULD BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE SLIDING DOORS FAILED TO OPEN AND CLOSE PROPERLY. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND THE RECALLS TO DETERMINE WHEN THE DEALER WOULD BE ABLE TO PROVIDE A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11005107 — an unverified report by a vehicle owner.

EQUIPMENT

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS), 11V560000 (EQUIPMENT), AND 16V858000 (STRUCTURE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NATHAN TOYOTA OF DAVIE, FLORIDA WAS CONTACTED ABOUT THE RECALL AND STATED THAT THE REMEDY WAS UNAVAILABLE ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11004650 — an unverified report by a vehicle owner.

EQUIPMENT

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE), 16V340000 (AIR BAGS), AND 11V560000 (EQUIPMENT). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10985090 — an unverified report by a vehicle owner.

EQUIPMENT

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE), 16V340000 (AIR BAGS), AND 11V560000 (EQUIPMENT). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10980899 — an unverified report by a vehicle owner.

EQUIPMENT

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE), 11V560000 (EQUIPMENT), AND 16V340000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/08/17 *BF UPDATED 10/13/2017

NHTSA complaint #10979103 — an unverified report by a vehicle owner.

EQUIPMENT

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (AIR BAGS), 16V340000 (AIR BAGS), AND 11V560000 (EQUIPMENT). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10971725 — an unverified report by a vehicle owner.

EQUIPMENT

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 11V560000 (EQUIPMENT). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10970800 — an unverified report by a vehicle owner.

EQUIPMENT

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE), 16V340000 (AIR BAGS), AND 11V560000 (EQUIPMENT); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10966170 — an unverified report by a vehicle owner.

EQUIPMENT

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS), 16V643000 (LATCHES/LOCKS/LINKAGES), AND 11V560000 (EQUIPMENT). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10946534 — an unverified report by a vehicle owner.

EQUIPMENT

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 11V560000 (EQUIPMENT); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10930004 — an unverified report by a vehicle owner.

EQUIPMENT

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 11V560000 (EQUIPMENT); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT. UPDATED 01/06/17*LJ UPDATED 01/23/17

NHTSA complaint #10920440 — an unverified report by a vehicle owner.

EQUIPMENT

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 11V560000 (EQUIPMENT). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/28/16

NHTSA complaint #10899524 — an unverified report by a vehicle owner.

EQUIPMENT

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V560000 (EQUIPMENT); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 09/03/15

NHTSA complaint #10731275 — an unverified report by a vehicle owner.

EQUIPMENT

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V560000 (EQUIPMENT) AND STATED THAT THE MANUFACTURER HAD NOT NOTIFIED THE DEALER OF THE PERMANENT REMEDY TO REPAIR THE VEHICLE. THE DEALER ONLY REMOVED THE SPARE TIRE CARRIER AND PLACED IT IN THE REAR SEAT OF THE VEHICLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PERMANENT REMEDY WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/9/15*CN UPDATED 01/27/16

NHTSA complaint #10715947 — an unverified report by a vehicle owner.

EQUIPMENT

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:11V560000 (EQUIPMENT) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED IF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10704145 — an unverified report by a vehicle owner.

EQUIPMENT

TL*THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN: 11V560000 (EQUIPMENTS). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN PUT THE SPARE TIRE IN THE MIDDLE PASSENGER SIDE SEAT AS A TEMPORARY REMEDY. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/31/15

NHTSA complaint #10681689 — an unverified report by a vehicle owner.

EQUIPMENT ADAPTIVE/MOBILITY

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V560000 (EQUIPMENT) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10671426 — an unverified report by a vehicle owner.

EQUIPMENT ADAPTIVE/MOBILITY

A COUPLE OF MONTHS AGO, WE RECEIVED AN URGENT SAFETY RECALL LETTER FROM TOYOTA REGARDING THE TYPE OF TIRES THAT ARE ON OUR 2011 SIENNA. WHEN WE ORDERED THE VEHICLE IN JUNE OF 2010, IT WAS WITH FULL UNDERSTANDING THAT WE HAD TO HAVE A VEHICLE WITH A HITCH, AS MY HUSBAND HAS A MOTORIZED WHEELCHAIR THAT MUST BE PLACED ON A RACK BEHIND OUR VEHICLE. THE DEALERSHIP IN SIOUX CITY, IOWA (RICK COLLINS) STATED THAT WOULD NOT BE A PROBLEM. WHEN THE VEHICLE ARRIVED HERE IN SIOUX CITY FROM THE MANUFACTURER, WE WERE TOLD THAT THIS NEW MODEL OF SIENNA DID NOT HAVE A HITCH ON IT YET, AS IT HAD NOT FINISHED BEING DESIGNED, BUT THE DEALERSHIP HAD ONE AND WOULD PUT IT ON BEFORE WE TOOK IT. NOW WE GOT THE RECALL LETTER STATING THAT THE DOOR PLACARD NEEDED TO BE REPLACED IN THE VEHICLE, PLUS WE EITHER HAD TO TAKE OFF THE HITCH OR THE DEALER MUST CHANGE OUT THE TIRES TO EXTRA LOAD TIRES AT NO CHARGE TO US. SINCE WE CANNOT GO WITHOUT THE HITCH, MY HUSBAND TOLD THE DEALERSHIP THAT THEY THEN NEEDED TO PUT NEW TIRES ON OUR CAR AT THE DEALERS EXPENSE. THEY REFUSE TO DO THAT STATING THAT THE HITCH IS AFTER MARKET. BUT IT IS NOT AFTER MARKET. RICK COLLINS TOYOTA INSTALLED THE HITCH BEFORE THE CAR WAS EVER IN OUR HANDS. THEY DEFINITELY KNEW THAT WE WOULD NOT AND COULD NOT HAVE PURCHASED A VEHICLE THAT DID NOT HAVE A HITCH. NOW WE ARE AFRAID TO TAKE THE VEHICLE OUT OF TOWN KNOWING ABOUT THE SAFETY CONCERNS. WHAT CAN WE DO TO GET THIS RESOLVED? GOING TO THE DEALERSHIP IS DEFINITELY NOT THE ANSWER, AS THEY ARE CLAIMING ALL THEY ARE REQUIRED TO DO IS CHANGE OUT THE PLACARD, BUT THAT IS NOT WHAT THE LETTER STATES. OBVIOUSLY WE WILL NEVER BUY ANOTHER TOYOTA, AS WE HAVE A HASSLE WITH THE SERVICE DEPARTMENT EVERY TIME WE GO IN THERE. AFTER 4 TRIPS THERE TO GET THE REMOTE START FIXED, WE FINALLY DID TAKE THE CAR SOMEWHERE ELSE TO GET THAT ISSUE RESOLVED.

NHTSA complaint #10538468 — an unverified report by a vehicle owner.

EQUIPMENT ADAPTIVE/MOBILITY

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V123000 (EQUIPMENT) AND TOOK THE VEHICLE TO THE DEALER FOR SERVICE. THE CONTACT WAS ADVISED THAT BECAUSE THE VEHICLE DID NOT CONTAIN A FACTORY TRAILER HITCH, THEN THEY WOULD NOT REPAIR THE VEHICLE UNDER THE RECALL. THE DEALER ADVISED THE CONTACT THAT HE HAD TO CHANGE THE RIM AND WHEEL SIZE IN ORDER TO BECOME COMPLAINT AND FALL UNDER THE RECALL. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10523702 — an unverified report by a vehicle owner.

EQUIPMENT

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V123000 (EQUIPMENT) AND TOOK THE VEHICLE TO THE DEALER FOR SERVICE. THE CONTACT WAS ADVISED THAT BECAUSE THE VEHICLE DID NOT CONTAIN A FACTORY TRAILER HITCH, THEN THEY WOULD NOT REPAIR THE VEHICLE UNDER THE RECALL. THE DEALER ADVISED THE CONTACT THAT HE HAD TO CHANGE THE RIM AND WHEEL SIZE IN ORDER TO BECOME COMPLAINT AND FALL UNDER THE RECALL. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10523702 — an unverified report by a vehicle owner.

EQUIPMENT ADAPTIVE/MOBILITY

THE POWERED FOLD UP RAMP AND MOTOR LOCKED UP COMPLETELY BLOCKING WHEEL CHAIR EXIT AND ENTRY ACCESS IN THE TOYOTA SIENNA 2011 BRAUN ABILITY RAMPVAN. THE ALLEGED MANUAL RAMP OPERATION FUNCTION FAILED TO WORK TRAPPING THE WHEEL CHAIR OCCUPANT INSIDE THE VEHICLE. THIS DANGEROUS DESIGN HAS BEEN MADE SINCE 2011 AND CONTINUES TO BE MADE INTO 2013. BRAUN HAS RELEASED ANOTHER IN-FLLOOR RAMP OPTION THIS YEAR WHICH IS A MUCH SAFER DESIGN THAT IS IMPOSSIBLE TO BLOCK DOOR ACCESS EVEN IF IT MALFUNCTIONS. BRAUNABILITY NEEDS TO RECALL THIS DESIGN AND MAKE A TRUE MANUAL RELEASE THAT DISCONNECTS FROM THE MOTOR INCASE OF FAILURE OR LOCKUP. MY SON IS SEVERELY DISABLED AND HAS ALOT OF MEDICAL EQUIPMENT. THE JUMP SEAT BOLTED TO THE OTHER SIDE OF THE FLOOR BLOCKED ENTRY AND EXIT CLEARANCE FOR A WHEEL CHAIR ON THE OTHER SIDE AS A POSSIBLE ALTERNATIVE EMERGENCY EXIT. WE HAD TO LITERALLY PULL HIM OUT OF HIS WHEEL CHAIR AND DISCONNECT HIS EQUIPMENT - ALL VERY DIFFICULT IN THE TIGHT SPACE AND VERY DANGEROUS ESPECIALLY IN THE CASE OF AN EMERGENCY. THIS IS AN EXTREMELY DANGEROUS DEFECT AND SHOULD BE ADDRESS IMMEDIATELY. THE VAN WAS TOWED AND IN THE SHOP FOR 3+ WEEKS TO FIX THIS ISSUE AND REPLACE THE EQUIPMENT.

NHTSA complaint #10510945 — an unverified report by a vehicle owner.

EQUIPMENT

NHTSA CAMPAIGN 11V560000.............MY VEHICLE HAS A TOW HITCH AND SO THE SAFETY RECALL INFORMATION PROVIDED BY SAYS TO NOT PLACE THE NEW TIRE AND LOADING INFORMATION PLACARD ON THE VEHICLE. THE INSTRUCTIONS PROVIDED BY TOYOTA FURTHER STATE THAT: "THE REMEDY FOR YOUR VEHICLE WILL BE AVAILABLE AFTER MAY 2012. WE WILL SEND YOU ANOTHER NOTICE WHEN IT IS READY." I CALLED TOYOTA IN JUNE OF 2012 AND WAS TOLD THAT THE REMEDY WAS NOT YET READY AND I WOULD BE NOTIFIED WHEN IT WAS. I WAS PROVIDED THIS INFORMATION BY AN INDIVIDUAL NAMED [XXX] AT 800-331-4331 EXT [XXX] AND WAS GIVEN A CASE NUMBER [XXX]. THIS WAS OVER A YEAR AGO AND STILL NOT RESPONSE OR ACTION BY TOYOTA. IT FEESL LIKE THEY HAVE NO INTENTION OF RESOLVING THIS ISSUE FOR ME. HOW LONG IS REASONABLE TO WAIT FOR A FIX WITH A RECALL ASSOCIATED WITH POTENTIAL OVERLOADING OF THE TIRE/WHEEL? THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10510608 — an unverified report by a vehicle owner.

EQUIPMENT:OTHER:LABELS

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V560000 (EQUIPMENT:OTHER:LABELS). THE CONTACT FOLLOWED THE INSTRUCTIONS LISTED IN THE RECALL NOTICE, BUT THE MANUFACTURER WAS YET TO RESPOND. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CONTACT WOULD HAVE TO WAIT UNTIL LATER IN THE YEAR FOR THE CORRECT LABELING INFORMATION TO BECOME AVAILABLE. THE CONTACT WAS ALSO ADVISED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE DEALER WAS UNAWARE OF THE RECALL AND COULD NOT ASSIST. THE MANUFACTURER THEN ADVISED THE CONTACT TO WAIT UNTIL LABELING INFORMATION WAS SENT OUT TO CONSUMERS. THE FAILURE MILEAGE WAS 21,000. UPDATED 08-09-12 *BF THE CONSUMER WAS ADVISED ON 07/24/2012, BY TOYOTA CORPORATE OFFICE, THAT THERE IS NO REMEDY FOR THIS RECALL NOTICE AND NO ETA. UPDATED 08/09/2012

NHTSA complaint #10466462 — an unverified report by a vehicle owner.

EQUIPMENT:OTHER:LABELS

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 11V560000 (EQUIPMENT:OTHER:LABELS) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE CONTACT STATED THAT THE REMEDY STATED THAT THE MANUFACTURER WOULD NOTIFY OWNERS OF THE RECALL AND PROVIDE A REMEDY WHEN ONE HAD BECOME AVAILABLE. THE REMEDY WAS FOR OWNERS TO RECEIVE A CORRECTED PLACARD ALONG WITH A REVISED OWNER'S MANUAL THAT STATED THAT THE ACTUAL WEIGHT OF THE VEHICLE, AT NO COST TO THE CONTACT. THE CONTACT WAS DISPLEASED WITH THE RECALL REMEDY AND STATED THAT INSTEAD OF MAILING A 'CORRECTED' MANUAL TO OWNERS, THE MANUFACTURER SHOULD REPAIR THE VEHICLE SO THAT IT WOULD MATCH THE WEIGHT STATED ON THE PLACE CARD AND IN THE OWNER'S MANUAL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 12,000.

NHTSA complaint #10453556 — an unverified report by a vehicle owner.

EQUIPMENT

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE FACTORY INSTALLED TELEVISION SCREEN WAS OBSTRUCTING THE FIELD OF VISION THROUGH THE REAR VIEW MIRROR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.

NHTSA complaint #10415517 — an unverified report by a vehicle owner.