FaultScore

FaultScore report

2010 Toyota Venza problems

Owners have filed 110 complaints about the 2010 Toyota Venza with NHTSA between 2010 and 2026. The largest single group is the electrical system. Across this model's run it ranks 2 of 7 worst.

D

FaultScore 74/100

Higher is worse. Measured against the other years of the Toyota Venza.

How this is worked out

The numbers

110

Complaints

12

Crashes reported

5

Fires reported

2

Injuries reported

37,500 mi

Median mileage at failure

Half of reported failures happened before this

47%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 62 vs 50 Severity 89 vs 50 Early failure 81 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 62
Against the median year of the Toyota Venza. 50 means typical for this model; 100 means roughly double.
Severity — 89
17.3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 81
47% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2010 compares with every other Toyota Venza

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2010 Toyota Venza

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

1 crashes, 1 fires · median 93,000 mi

2 crashes, 0 fires · median 10,415 mi

1 crashes, 0 fires · median 38,146 mi

Seats 10 9.1%

0 crashes, 2 fires · median 99,000 mi

Brakes 9 8.2%

3 crashes, 0 fires · median 29,451 mi

Body & Structure 8 7.3%

Median failure at 18,000 miles

Transmission & Drivetrain 6 5.5%

1 crashes, 0 fires · median 80,000 mi

Equipment & Accessories 5 4.5%

1 crashes, 0 fires · median 32,902 mi

Windows, Mirrors & Wipers 5 4.5%

Median failure at 70,000 miles

Airbags 5 4.5%

3 crashes, 0 fires · median 41,000 mi

Engine & Cooling 5 4.5%

0 crashes, 1 fires · median 100,500 mi

Steering 4 3.6%

Median failure at 68,000 miles

Doors, Latches & Locks 3 2.7%

Median failure at 15,000 miles

Stability & Traction Control 3 2.7%

Median failure at 22,293 miles

Wheels 2 1.8%

Median failure at 103,000 miles

Fuel & Propulsion 2 1.8%

0 crashes, 1 fires · median 17,000 mi

Lights 2 1.8%

Median failure at 50,175 miles

Seat Belts 1 0.9%

Median failure at 2,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 3 3.9%
1,000 – 9,999 miles 13 17.1%
10,000 – 24,999 miles 14 18.4%
25,000 – 49,999 miles 12 15.8%
50,000 – 74,999 miles 13 17.1%
75,000 – 99,999 miles 10 13.2%
100,000 – 149,999 miles 6 7.9%
150,000+ miles 5 6.6%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2010 peak 8 Apr 2026

Recalls on the 2010 Toyota Venza

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

21V257000

AIR BAGS:SIDE/WINDOW:CURTAIN

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2009-2015 Venza vehicles. The Supplemental Restraint System (SRS) wiring may become damaged with regular use of the driver-side door.

Risk: Damaged wires may cause the air bag sensor to become inoperable, preventing the deployment of the side and curtain air bags on the driver side and increasing the risk of injury during a crash.

16V396000

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

Risk: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

14V743000

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

Risk: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.

13V123000

EQUIPMENT:OTHER:LABELS

Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."

Risk: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

13V014000

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Risk: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

12V091000

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2009 CAMRY VEHICLES MANUFACTURED FROM JULY 1, 2008, THROUGH FEBRUARY 28, 2009, AND MODEL YEAR 2009-2011 VENZA VEHICLES MANUFACTURED FROM OCTOBER 20, 2008, THROUGH JANUARY 4, 2011. DURING ASSEMBLY OF THE CONTACT-TYPE STOP LAMP SWITCH, SILICONE GREASE MAY HAVE COME IN CONTACT WITH THE SURFACE OF THE SWITCH WHICH COULD CAUSE CONTACT RESISTANCE. IF THIS OCCURS, WARNING LAMPS COULD ILLUMINATE, A NO START CONDITION COULD RESULT, THE SHIFT LEVER MAY NOT SHIFT FROM THE “PARK” POSITION, OR THE VEHICLE’S BRAKE LIGHTS COULD BECOME INOPERATIVE.

Risk: INOPERATIVE BRAKE LIGHTS WOULD NOT WARN OTHER DRIVERS THAT THE VEHICLE IS SLOWING OR STOPPING, INCREASING THE RISK OF A CRASH.

10V036000

EQUIPMENT:OTHER:LABELS

SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Risk: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.

10V035000

EQUIPMENT:OTHER:LABELS

GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Risk: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021723 55,683 units in Canada

Electrical

Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.

Recall 2021222 79,852 units in Canada

Airbag

Issue: On certain vehicles, the wiring for the airbag sensor in the driver's door could be damaged over time. If this happens, the side airbag and curtain airbag on the driver's side may not work properly in a crash. Note: This problem may cause the SRS warning lamp to turn on in the instrument cluster. Safety Risk: Airbags that do not work properly could create an increased risk of injury in a crash. Corrective Actions: Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the driver's door wire harness. It will be replaced, if necessary.

Recall 2012091 30,477 units in Canada

Lights And Instruments

On certain vehicles, silicone grease may have come into contact with the stop lamp switch during vehicle assembly. If grease infiltrates the switch, instrument panel warning lamps could illuminate, a no start condition could result, or the shift lever may not shift from the PARK position. In some instances, the vehicle stop lamps could become inoperative. Failure of the stop lamps to illuminate when the brakes are applied may result in the following road users being unaware of the driver's intentions, increasing the risk of a crash causing property damage and/or personal injury. Correction: Dealers will replace the stop lamp switch.

Recall 2009359 20,827 units in Canada

Other

On certain vehicles, if the specifically designed all weather floor mat for that vehicle is not secured by the retaining clip or placed on top of an existing floor mat, the mat could move forward and may interfere with the accelerator pedal. This situation could result in a crash causing property damage, personal injury or death. Correction: Dealers will modify the accelerator pedal to address the risk of floor mat entrapment. Brake override feature will be added.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Clarksville, TN Fire

SEATS

On or around March 10, 2023, as my wife and daughter were driving the driver's side heated seat started burning/smoking. Immediately, my wife turned off the seat and returned home. I found there was an existing recall for this issue but only for the Southeast Toyota Distributors, I purchased my car in Missouri. I took the vehicle to the local dealership in Clarksville, Tennessee. Not only would they not honor the recall, but charged me $115.88 to confirm the burning of the seat. I contacted Toyota 7 times thus far and they are refusing to help because the recall only affected the Southeast Distributor group. I find this ludicrous as all the vehicles were made at the Georgetown, Kentucky plant. I simply want the remedy that Southeast Toyota Distributors gave their customers: Removal of bad heating unit, return of $115.88 charge of confirmation, and a return of the accessory charge I paid in December 2009. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11514537 — an unverified report by a vehicle owner.

Clarksville, TN Fire

ELECTRICAL SYSTEM

On or around March 10, 2023, as my wife and daughter were driving the driver's side heated seat started burning/smoking. Immediately, my wife turned off the seat and returned home. I found there was an existing recall for this issue but only for the Southeast Toyota Distributors, I purchased my car in Missouri. I took the vehicle to the local dealership in Clarksville, Tennessee. Not only would they not honor the recall, but charged me $115.88 to confirm the burning of the seat. I contacted Toyota 7 times thus far and they are refusing to help because the recall only affected the Southeast Distributor group. I find this ludicrous as all the vehicles were made at the Georgetown, Kentucky plant. I simply want the remedy that Southeast Toyota Distributors gave their customers: Removal of bad heating unit, return of $115.88 charge of confirmation, and a return of the accessory charge I paid in December 2009. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11514537 — an unverified report by a vehicle owner.

at 110,000 miles Largo, FL Crash

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. WHILE THE CONTACT'S WIFE WAS DRIVING THROUGH A DRIVE THRU CAR WASH, THE ACCELERATOR PEDAL BECAME STUCK AND THE VEHICLE CRASHED INTO A WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE BUMPER, RADIATOR, BATTERY, AND HOOD WERE DAMAGED. THE INTERNAL DAMAGE COULD NOT BE DETERMINED BECAUSE THE HOOD WOULD NOT OPEN. THE INSURANCE COMPANY WAS CONTACTED AND STATED THAT THEY WOULD CALL THE CONTACT BACK. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE AIR BAGS DID NOT DEPLOY. THE DISTANCE OF THE VEHICLE'S IMPACT TO THE WALL WAS APPROXIMATELY 15 TO 20 FEET. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 110,000.

NHTSA complaint #11257339 — an unverified report by a vehicle owner.

at 94,014 miles ANN Arbor, MI Fire

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. WHEN THE HEATING SYSTEM ON THE FRONT DRIVER SEAT WAS ACTIVATED, THE CONTACT NOTICED A BURNING ODOR. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEATING ELEMENT HAD A SHORT, WHICH CAUSED THE HEATING SYSTEM TO FAIL. THE SEAT HEATER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,014.

NHTSA complaint #10926396 — an unverified report by a vehicle owner.

at 115,000 miles Mckinney, TX Crash

AIR BAGS

THE TOYOTA VENZA WAS INVOLVED IN A ROLL OVER ACCIDENT AND ROLLED SEVERAL TIMES. THE VEHICLE IS EQUIPPED WITH 13 AIRBAGS. NOT 1 AIRBAG DEPLOYED! THE ACCIDENT WAS IN MOTION AND TOOK PLACE ON A HIGHWAY.

NHTSA complaint #10874847 — an unverified report by a vehicle owner.

at 77,000 miles Boonton, NJ Crash

VEHICLE SPEED CONTROL

I WAS PULLING INTO A PARKING SPACE VERY SLOWLY...MY FOOT WAS ON THE GAS PEDAL VERY GENTLY AND ALL OF A SUDDEN THE CAR ACCELERATED AT A FAST SPEED. I HIT THE BRICK WALL OF A STORE AND SMASHED THE GLASS FRONT DOOR. UNDER NO CIRCUMSTANCES DID I DEPRESS THE GAS PEDAL IN EXCESS TO CAUSE IT TO ACCELERATE. AS I WAS PULLING INTO THE SPOT THE ENGINE DID START TO MAKE A REVVING UP SOUND. THE PARKING SPOT WAS ONLY APPROXIMATELY 10 FEET FROM FRONT OF BUILDING. I QUICKLY APPLIED THE BRAKES BEFORE IMPACT BUT DID NOT STOP. THE IMPACT OF THE CAR ON THE WALL STOPPED THE CAR. THANK GOD THERE WERE NO INJURIES. UPDATED 10/06/15

NHTSA complaint #10743910 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Belleville, IL

UNKNOWN OR OTHER

while driving, the sunroof made a loud explosion and shattered everywhere.

NHTSA complaint #11731288 — an unverified report by a vehicle owner.

West Blocton, AL

ELECTRICAL SYSTEM

The contact owns a 2010 Toyota Venza. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the vehicle failed to respond as intended. An independent mechanic was contacted. The vehicle was not taken to the dealer to be diagnosed; however, an independent mechanic arrived at the residence to diagnose the vehicle and retrieved a fault code related to the ECM. The mechanic also informed the contact to call a locksmith regarding the key fob. The contact stated that the failure had occurred on several occasions. The engine control module and the purge valve were replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA complaint #11692554 — an unverified report by a vehicle owner.

West Blocton, AL

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

The contact owns a 2010 Toyota Venza. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the vehicle failed to respond as intended. An independent mechanic was contacted. The vehicle was not taken to the dealer to be diagnosed; however, an independent mechanic arrived at the residence to diagnose the vehicle and retrieved a fault code related to the ECM. The mechanic also informed the contact to call a locksmith regarding the key fob. The contact stated that the failure had occurred on several occasions. The engine control module and the purge valve were replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA complaint #11692554 — an unverified report by a vehicle owner.

at 93,000 miles Pomona, CA

ELECTRICAL SYSTEM

The contact owns a 2010 Toyota Venza. The contact stated that while driving at 60 MPH, the air bag warning light illuminated. The contact stated that on a separate occasion, the horn failed to operate as intended. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the failures were related. However, no cause for the failure was found. The vehicle was not repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was approximately 93,000.

NHTSA complaint #11684426 — an unverified report by a vehicle owner.

Searcy, AR

AIR BAGS

When I open the driver's side when car running, the check SRS airbag system warning light comes on. It also comes on if I start car with door open.

NHTSA complaint #11600122 — an unverified report by a vehicle owner.

Searcy, AR

UNKNOWN OR OTHER

When I open the driver's side when car running, the check SRS airbag system warning light comes on. It also comes on if I start car with door open.

NHTSA complaint #11600122 — an unverified report by a vehicle owner.

Searcy, AR

ELECTRICAL SYSTEM

When I open the driver's side when car running, the check SRS airbag system warning light comes on. It also comes on if I start car with door open.

NHTSA complaint #11600122 — an unverified report by a vehicle owner.

at 184,000 miles Willingburo, NJ

ENGINE

The contact submitted the complaint on behalf of her friend. The contact stated that while the contact's friend was driving, the friend heard a ticking noise and the check engine warning light illuminated. The contact's friend drove the vehicle to the intended destination. The contact's friend exited the vehicle and noticed a large amount of oil on the ground that had leaked from underneath the vehicle. The vehicle was towed to the dealer where it was diagnosed with failed oil cooler hoses. The contact's friend was informed that the oil cooler hoses needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was informed that the previous unknown warranty for the failure description had expired. The failure mileage was approximately 184,000.

NHTSA complaint #11598690 — an unverified report by a vehicle owner.

Algonquin, IL

SERVICE BRAKES

Since I bought the Venza, the brake has not been working well, so I am trembling with fear and the risk of an accident countless times. I didn't know how to claim this, so I endured it and drove this car until now. Today, after reading an article about Fisker's break issue investigation. I decided to report it to NHTSA. Please investigate this and resolve this issue.

NHTSA complaint #11566021 — an unverified report by a vehicle owner.

Clarksville, TN Fire

SEATS

On or around March 10, 2023, as my wife and daughter were driving the driver's side heated seat started burning/smoking. Immediately, my wife turned off the seat and returned home. I found there was an existing recall for this issue but only for the Southeast Toyota Distributors, I purchased my car in Missouri. I took the vehicle to the local dealership in Clarksville, Tennessee. Not only would they not honor the recall, but charged me $115.88 to confirm the burning of the seat. I contacted Toyota 7 times thus far and they are refusing to help because the recall only affected the Southeast Distributor group. I find this ludicrous as all the vehicles were made at the Georgetown, Kentucky plant. I simply want the remedy that Southeast Toyota Distributors gave their customers: Removal of bad heating unit, return of $115.88 charge of confirmation, and a return of the accessory charge I paid in December 2009. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11514537 — an unverified report by a vehicle owner.

Clarksville, TN Fire

ELECTRICAL SYSTEM

On or around March 10, 2023, as my wife and daughter were driving the driver's side heated seat started burning/smoking. Immediately, my wife turned off the seat and returned home. I found there was an existing recall for this issue but only for the Southeast Toyota Distributors, I purchased my car in Missouri. I took the vehicle to the local dealership in Clarksville, Tennessee. Not only would they not honor the recall, but charged me $115.88 to confirm the burning of the seat. I contacted Toyota 7 times thus far and they are refusing to help because the recall only affected the Southeast Distributor group. I find this ludicrous as all the vehicles were made at the Georgetown, Kentucky plant. I simply want the remedy that Southeast Toyota Distributors gave their customers: Removal of bad heating unit, return of $115.88 charge of confirmation, and a return of the accessory charge I paid in December 2009. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11514537 — an unverified report by a vehicle owner.

Hendersonville, NC

SEATS

The heated seat on the driver side is creating a burning smell. I have read about numerous other issues with this model that have had recalls but not mine. This seat is still in tact and available for full inspection upon request. This is a major safety issue that is known about but not addressed. Major fire risk putting anyone inside vehicle in danger. I have a 2 year old daughter and if I didn’t have a lot of electrical and vehicle knowledge I could have easily left the heated seat on not knowing and caused a major risk for my entire family. Toyota needs to add the rest of the vehicles that have these issues into the recall. I have not taken into dealer yet just informed my wife not to use heated seat. I plan to take in soon to dealer but with a known issue it should be covered by a recall and not out of pocket. No police, insurance or manufacture have inspected yet. No warning lights on at all.

NHTSA complaint #11501823 — an unverified report by a vehicle owner.

Hendersonville, NC

ELECTRICAL SYSTEM

The heated seat on the driver side is creating a burning smell. I have read about numerous other issues with this model that have had recalls but not mine. This seat is still in tact and available for full inspection upon request. This is a major safety issue that is known about but not addressed. Major fire risk putting anyone inside vehicle in danger. I have a 2 year old daughter and if I didn’t have a lot of electrical and vehicle knowledge I could have easily left the heated seat on not knowing and caused a major risk for my entire family. Toyota needs to add the rest of the vehicles that have these issues into the recall. I have not taken into dealer yet just informed my wife not to use heated seat. I plan to take in soon to dealer but with a known issue it should be covered by a recall and not out of pocket. No police, insurance or manufacture have inspected yet. No warning lights on at all.

NHTSA complaint #11501823 — an unverified report by a vehicle owner.

at 100,000 miles Matthews, NC

ELECTRICAL SYSTEM

The contact owns a 2010 Toyota Venza. The contact stated that while making a turn in either direction, the vehicle would lose motive power and stall. After coasting to a complete stop, the vehicle was restarted and the vehicle operated normally. The battery and battery cables were replaced however, the failure persisted. The manufacturer and local dealer were not notified of the failure. The failure mileage was 100,000.

NHTSA complaint #11487929 — an unverified report by a vehicle owner.

Mill Creek, WA

UNKNOWN OR OTHER

Driving local freeway, 65 degrees and sunny, light traffic.... Loud impact sound but no cars in our immediate vicinity, nothing in the roadway. Once stopped, examined car and found the large panoramic sunroof had spontaneously exploded. Sunroof cover was in place so no glass fell into passenger compartment, thankfully. Pictures available. No inspection by dealer or insurance. No prior indications of any issues. No weather extremes at the time. No impact from any external or internal object could be found. Remaining glass in sunroof bulges upwards slightly

NHTSA complaint #11482643 — an unverified report by a vehicle owner.

Mill Creek, WA

VISIBILITY/WIPER

Driving local freeway, 65 degrees and sunny, light traffic.... Loud impact sound but no cars in our immediate vicinity, nothing in the roadway. Once stopped, examined car and found the large panoramic sunroof had spontaneously exploded. Sunroof cover was in place so no glass fell into passenger compartment, thankfully. Pictures available. No inspection by dealer or insurance. No prior indications of any issues. No weather extremes at the time. No impact from any external or internal object could be found. Remaining glass in sunroof bulges upwards slightly

NHTSA complaint #11482643 — an unverified report by a vehicle owner.

at 159,638 miles Oxford, MS

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

The contact owns a 2010 Toyota Venza. The contact stated while driving 50-60 MPH, she became aware of a burning odor coming from the driver’s and passenger’s heated seats. There was no warning light illuminated. The contact drove the vehicle to an independent mechanic however, the vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 159,638

NHTSA complaint #11459859 — an unverified report by a vehicle owner.

at 42,000 miles Naples, FL

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

The contact owns a 2010 Toyota Venza. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clockspring harness needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who informed the contact that the repair should be covered. The manufacturer was not contacted or notified of the failure. The failure mileage was approximately 42,000.

NHTSA complaint #11454678 — an unverified report by a vehicle owner.

Willow Spring, NC

UNKNOWN OR OTHER

When coming to a faster stop, vehicle stalls entire system shuts off. Happened before when driving. Lucklily was not in a place to wreck.

NHTSA complaint #11449224 — an unverified report by a vehicle owner.

Willow Spring, NC

ELECTRICAL SYSTEM

When coming to a faster stop, vehicle stalls entire system shuts off. Happened before when driving. Lucklily was not in a place to wreck.

NHTSA complaint #11449224 — an unverified report by a vehicle owner.

Broadview Hts Ohio, OH

ENGINE

Ze2 warranty explains as a leaking engine oil cooler pipe A Brief knocking a really niceAt startup in th 1ar2.7l 4-0041-13 Cylinder engine could be caused by probable with the camshaft timing VVT gear assembly My invoice states Knocking rattling noise at start off causes problems with the camshaft time in a gear assembly was repaired February 15 2021 B system warning light is on. Test for stored codes. Misc p0138: tech found internal electrical failures in rear O2 sensor and AF sensor also found internal failures in cam gears replaced all parts .$2168.77 (miles122919)Then it was also done on Oct 30 2018 $1337.73(miles 104725)

NHTSA complaint #11433177 — an unverified report by a vehicle owner.

Red Bank, NJ

ENGINE

Oil hole to close to heat that was made out of rubber. New part purchase made out of metal

NHTSA complaint #11429871 — an unverified report by a vehicle owner.

Orlando, FL

UNKNOWN OR OTHER

Panoramic roof leaking

NHTSA complaint #11418758 — an unverified report by a vehicle owner.

HOT Springs National Park, AR

VISIBILITY:SUN/MOON ROOF ASSEMBLY

2010 TOYOTA VENZA. CONSUMER WRITES IN REGARDS TO LOUD CRACKING AND POPPING SOUNDS IN ROOF. *LD

NHTSA complaint #11349402 — an unverified report by a vehicle owner.

Orlando, FL

UNKNOWN OR OTHER

WATER LEAK FROM PANORAMIC SUNROOF WHEN IT RAINS. SIDE PILLAR POSTS. HAVE READ SEVERAL REVIEWS INCLUDING: SHORTED OUT THE POWER WINDOW CONTROLS, OWNERS HAD TO DISMANTLED MOONROOF ON THEIR OWN TO ADD SEALANT OR GLUE. THIS SHOULD BE TOYOTA'S RESPONSIBILITY AS A FACTORY ISSUE. DEALERS ARE NOT TAKING RESPONSIBILITY FOR IT. ISSUE HAS BEEN GOING ON FOR ABOUT 2YRS BUT I JUST FOUND OUT I COULD MAKE COMPLAINT HERE. PLEASE ASSIST.

NHTSA complaint #11326574 — an unverified report by a vehicle owner.