39 of the 623 complaints filed about the Toyota Venza are about the body and structure — 6% of everything owners reported. The worst model year for it is 2013.
39
Complaints
6%
Share of all complaints
5
Crashes
0
Fires
STRUCTURE:BODY
Sunroof/moonroof assembly leaks heavily in rain, makes cracking sound over bumps Dealer/manufacturer will not fix, they want $4600 to repair
NHTSA complaint #11548235 — an unverified report by a vehicle owner.
STRUCTURE:BODY
The sunroof/moonroof leak every time it rains. The water leaks into the front and back of the car. This is damaging the upholstery and may be causing electrical or structural (rust) damage as well.
NHTSA complaint #11452984 — an unverified report by a vehicle owner.
STRUCTURE:BODY
HOOD IS STUCK CLOSE. IT HAS HAPPENED AT LEAST 3 TIMES. POSSIBLE PROBLEM IS LATCH. THE VEHICLE IS STATIONARY AND ENGINE NOT RUNNING PARKED IN GARAGE.
NHTSA complaint #11353818 — an unverified report by a vehicle owner.
STRUCTURE:BODY
WATER LEAK FROM PANORAMIC SUNROOF WHEN IT RAINS. SIDE PILLAR POSTS. HAVE READ SEVERAL REVIEWS INCLUDING: SHORTED OUT THE POWER WINDOW CONTROLS, OWNERS HAD TO DISMANTLED MOONROOF ON THEIR OWN TO ADD SEALANT OR GLUE. THIS SHOULD BE TOYOTA'S RESPONSIBILITY AS A FACTORY ISSUE. DEALERS ARE NOT TAKING RESPONSIBILITY FOR IT. ISSUE HAS BEEN GOING ON FOR ABOUT 2YRS BUT I JUST FOUND OUT I COULD MAKE COMPLAINT HERE. PLEASE ASSIST.
NHTSA complaint #11326574 — an unverified report by a vehicle owner.
STRUCTURE
TL* THE CONTACT OWNS A 2009 TOYOTA VENZA. DURING INCLEMENT WEATHER, THE CONTACT BECAME AWARE OF WATER SLOWLY LEAKING INTO THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO BREDEMANN TOYOTA (1301 W DEMPSTER ST, PARK RIDGE, IL 60068, (847) 655-1435) WHERE IT WAS DIAGNOSED THAT THE SUN ROOF HOUSING NEEDED TO BE REPLACED ALONG WITH THE HEADLINER DUE TO THE DRAIN TUBE NOT BEING INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,623.
NHTSA complaint #11265317 — an unverified report by a vehicle owner.
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 TOYOTA VENZA. UPON ENTERING THE VEHICLE, WATER WAS DISCOVERED ON THE FRONT PASSENGER SIDE FLOORMAT. THE CONTACT HEARD WATER SWISHING AROUND UNDERNEATH THE DASHBOARD. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER (BREDEMANN TOYOTA, 1301 W DEMPSTER ST, PARK RIDGE, IL 60068, (847) 655-1435) ADVISED THE CONTACT TO SCHEDULE A DIAGNOSTIC AND REPAIR APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11109852 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THE POWER DOOR LOCK ACTUATORS IN TOYOTA VEHICLES FROM THIS YEAR MODEL ARE DEFECTIVE. THEY ONLY LAST ABOUT A YEAR OR TWO BEFORE THEY STOP WORKING. REPLACING THE ACTUATOR IS A VERY TIME INTENSIVE PROCEDURE AND THE COMPONENT IS NOT CHEAP EITHER. OUR VEHICLE HAS HAD THREE OF THE FOUR DOOR LOCK ACTUATORS FAIL IN LESS THAN THREE YEARS. WE PURCHASED THE VEHICLE NEW AND THE ACTUATORS FAILED UNDER NORMAL USE. I HAVE ANOTHER OLDER TOYOTA WITH WELL OVER 200,000 MILES AND THE ACTUATORS WORK JUST FINE. THIS TYPE OF FAILURE ON A SIMPLE EVERYDAY COMPONENT IS UNACCEPTABLE. A QUICK SEARCH AROUND THE INTERNET WILL REVEAL THAT THE ACTUATORS FAILING IS A COMMON THEME AMONG NEWER TOYOTA VEHICLES. THIS DEFECTIVE PART EXISTS IN ALMOST EVERY TOYOTA CAR AND SOME SUV AND TRUCK MODELS. TOYOTA IS UNABLE TO PRODUCE A RELIABLE DOOR LOCK ACTUATOR.
NHTSA complaint #11098098 — an unverified report by a vehicle owner.
STRUCTURE:BODY
UNSAFE TO DRIVE RUST CORROSION OF SUB FRAME. VEHICLE KEPT IN GARAGE AND BROUGHT INTO TOYOTA DEALER EVERY 5K MILES FOR MAINTENANCE SINCE PURCHASE IN 2011. MY PROBLEM IS THE FAULTY SUB FRAME PART AND THE DEALERSHIP NEGLECT.
NHTSA complaint #11079513 — an unverified report by a vehicle owner.
STRUCTURE:BODY
AIR BAGS DID NOT DEPLOY WHEN I WAS IN AN ACCIDENT. I WAS HIY AT A HIGH SPEED ON DRIVERS DIDE FRONT WHEEL. I WAS IN MOYION WHIL A TRUCK HIT ME GOING AT A HIGH SPEED AND WAS DRAGGED WHEN WHEELS GOT STUCK
NHTSA complaint #11072513 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THE PANARAMIC SUN/MOON ROOF HAS COMPREHENSIVE ISSUES WITH REGARD TO STABILITY AND SAFETY. WHEN DRIVING OVER AN UNEVEN SURFACE, SPEEDBUMP, OR OTHER NON-SMOOTH SURFACE, THERE IS A LOUD AND JARRING POP FROM THE OVERHEAD ROOF AREA OF THE CAR WHERE THE PANARAMIC SUN/MOON ROOF IS INSTALLED. IT IS CONCERNING AND SOUNDS AS IF IT HAS THE POTENTIAL TO SHATTER OR IMPLODE ONTO PASSENGERS INSIDE THE VEHICLE. I INQUIRED ABOUT THIS AT OXMOOR TOYOTA IN LOUISVILLE, KENTUCKY ASKING THAT IT BE REPLACED SINCE MY PARTICULAR VEHICLE WAS CERTIFIED AND CAME WITH A BUMPER-TO-BUMPER WARRANTY AND THEY REFUSED, SAYING IT WASN'T COVERED AND SUGGESTED I FILE A TSB.
NHTSA complaint #11057256 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THE POWER-DRIVEN BACK HATCH CAUGHT SOME FINGERS IN IT AS IT CLOSED. THIS HAPPENED TO ME ([XXX]) SEVERAL WEEKS AGO AND I IGNORED IT. IT HAPPENED TO MY GRANDSON ([XXX]) YESTERDAY. IT DIDN'T BREAK ANY BONES BUT DID DO SOME FLESH DAMAGE AND CAUSED SOME SERIOUS PAIN. IS THERE ANY WAY OF TURNING OFF THE POWER-DRIVEN FEATURE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11051651 — an unverified report by a vehicle owner.
STRUCTURE
TL* THE CONTACT OWNS A 2012 TOYOTA VENZA. THE CONTACT STATED THAT WHEN IT RAINED, WATER WOULD ACCUMULATE ON THE DRIVER'S SIDE FLOOR INSIDE THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 104,272.
NHTSA complaint #11030419 — an unverified report by a vehicle owner.
STRUCTURE:BODY
CAR WAS SLOWLY PULLING INTO A PARKING SPOT, WHEN ALL OF A SUDDEN IT REVVED ITS ENGINE AND ACCELARATED. MY FOOT WAS ON THE BRAKE AND IT WOULD NOT STOP. THE REVVING NOISE WAS LOUD. I HIT A LARGE TREE THAT WAS LUCKILY AT THE END OF THE PARKING SPOT. THE TREE IS WHAT STOPPED THE CAR. WHEN THE CAR STOPPED, I LOOKED AND SAW WAS IN DRIVE. I WAS ABLE TO PUT IN REVERSE AND BACK UP AND PARK SAFELY. I SHUT THE CAR OFF IMMEDIATELY.
NHTSA complaint #11011417 — an unverified report by a vehicle owner.
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2012 TOYOTA VENZA. WHILE THE VEHICLE WAS PARKED, THE HATCHBACK FAILED TO CLOSE WHEN USING THE REMOTE ACCESS. THE CONTACT STATED THAT THE HATCHBACK NEEDED TO BE MANUALLY CLOSED. INITIALLY, THERE WAS AN ISSUE WITH THE HATCHBACK FAILING TO OPEN USING THE REMOTE ACCESS. THE CONTACT STATED THAT THE FAILURE OCCURRED WITHOUT WARNING AND A GRINDING SOUND COULD BE HEARD COMING FROM THE REAR DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
NHTSA complaint #10970356 — an unverified report by a vehicle owner.
STRUCTURE:BODY
ON APRIL 11, 2016, A COMPLAIN WAS SUBMITTED UNDER TARAKA: COMPLAINT NUM: 10854818 FOR A TOYOTA VENZA 2011.WHILE CAR IN MOTION AT AROUND 55MPH, ON A HIGHWAY, NORMAL ROAD CONDITIONS AND EXCELLENT CAR MAINTENANCE A LOUD EXPLOSION BURST OCCURRED IN THE CAR. WITH NO VISIBILITY AT ALL, I MANAGED TO CONTROL THE CAR AND STOPPED IT. THEN, I NOTICED THAT THE HOOD SUDDENLY HAD POP-UP WITHOUT ANY TYPE OF ALERT OF FLASHLIGHT ON THE INSTRUMENT PANEL. THERE WAS NO HOOD VIBRATION THAT WOULD SUGGEST IT WAS OPENED. I DID A PANIC STOP AND TRIED TO CONTROL THE CAR AVOIDING A COLLISION; THE AIRBAG WAS NOT DEPLOYED AT A POTENTIAL COLLISION. THE BURST COMPLETELY DESTROYED THE FRONT GLASS; BUMPERS WERE MOVED OUT OF PLACE AND DAMAGE THE ROOF OF CAR. MY MECHANIC SCANNED THE BLACK BOX AND NO CODE WAS PRESENT. I TOOK THE CAR TO THE TOYOTA DEALER AND AFTER 5 DAYS THEY NOTIFIED TO REMOVE THE CAR FROM THEIR PREMISES BECAUSE THEY DID NOT HAVE TECHNICIANS AVAILABLE FOR THE NEXT MONTH TO CHECK IT. I REMOVED THE CAR AND WAITED 30 ADDITIONAL DAYS FOR THEIR INSPECTION WITH NO POSITIVE RESULTS. AFTER MORE THAN A MONTH, I TOOK THE CAR TO A COLLISION CENTER WHERE IT WAS REPAIRED AND THE DIAGNOSIS WAS THAT THE HOOD LOCK SYSTEM, IN SPECIFIC THE LATCH AND SPRINGS WERE RUSTY AND THE LATCH HAD STUCK PROBLEMS_ UNABLE TO CLOSE COMPLETELY THE HOOD. THE CAR GETS ITS MAINTENANCE ALMOST EVERY 5 MONTHS_ ONLY AT THE TOYOTA DEALER. I EXAMINED THE CAR MAINTENANCE INVOICES FROM THE TOYOTA DEALER AS WELL AS THE CAR MANUAL AND THERE IS NO EVIDENCE OR ADVICE THAT THE HOOD LOCK SYSTEM AND LATCHES WERE LUBRICATED OR A NOTE ADVISING PERIODIC LUBRICATION. THERE COULD BE ANOTHER POSSIBILITY THAT THE HOOD LOCK SYSTEM MAY HAVE SOME TYPE OF OTHER DEFECT, WHICH IS NOT VISIBLE TO THE NAKED EYE. THIS PROBLEM REPRESENTS A CRITICAL UNSAFE RISK. THE SUDDEN/PANIC STOP I DID CAUSED ME PERSONAL INJURIES.
NHTSA complaint #10908230 — an unverified report by a vehicle owner.
STRUCTURE:BODY
TAKATA RECALL WHILE CAR IN MOTION AT AROUND 50MPH ON A HIGHWAY, UNDER NORMAL ROAD CONDITIONS AND EXCELLENT CAR MAINTENANCE, A MYSTERIOUS LOUD EXPLOSION BURST OCCURRED IN THE CAR. THEN I NOTICED THAT THE HOOD SUDDENLY POPPED-UP WITHOUT ANY TYPE OF ALERT OF FLASH LIGHT ON THE INSTRUMENT PANEL, NO HOOD VIBRATION THAT WOULD SUGGEST IT WAS OPENED. ALTHOUGH, I DID A PANIC STOP THE AIRBAG WAS NOT DEPLOYED AT A POTENTIAL COLLISION. THE BURST BROKE THE FRONT GLASS, HOOD LATCHES, BUMPERS WERE MOVED OUT OF PLACE. A MECHANICAL FAILURE OR AN ELECTRONIC ONE, WHICH ACTIVATES THE HOOD CONTROLS, COULD CAUSE THE PROBLEM. MY MECHANIC SCANNED THE BLACK BOX AND NO CODE WAS PRESENT. THIS UNKNOWN PROBLEM MAY REPRESENT A CRITICAL UNSAFE RISK. THIS ACCIDENT WITH A SUDDEN STOP CAUSED PERSONAL INJURIES.
NHTSA complaint #10854818 — an unverified report by a vehicle owner.
STRUCTURE
TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. WHILE BEGINNING TO DRIVING THE VEHICLE, IT SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT REDUCE SPEED. THE CONTACT DOWNSHIFTED INTO NEUTRAL AND TURNED OFF THE ENGINE. THE CONTACT COASTED TO A STOP LIGHT INTERSECTION, BUT THE VEHICLE DID NOT COME TO A COMPLETE STOP. THE VEHICLE STALLED ON ITS OWN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE SERVICE REPRESENTATIVE INFORMED THE CONTACT THAT THERE WAS A FAULTY FLOORMAT INSTALLED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. UPDATED 04/14/16*LJ
NHTSA complaint #10838968 — an unverified report by a vehicle owner.
STRUCTURE:BODY
ON 10/08/14 UPON MAKING A LONG TURN OFF OF THE INTERSTATE ONTO A SERVICE ROAD AT LESS THAN 45 MPH, THE PANORAMIC ROOF SHATTERED. THE VEHICLE WAS TAKEN TO THE LOCAL TOYOTA DEALERSHIP IMMEDIATELY TO BE REPLACED UNDER WARRANTY. WE WERE FIRST TOLD DEFECTIVE GLASS. AFTER 6 MONTHS, THERE IS A POPPING SOUND FROM THE ROOF WHEN MAKING TURNS OR GOING OVER THINGS LIKE RAILROAD TRACKS AND THE ROOF HAS BEGUN TO LEAK. TOOK THE VEHICLE IN FOR THE LEAK REPAIR ON 8/7/15. AS OF 8/17/15 THE ROOF IS LEAKING AGAIN AND THE POPPING SOUND IS GETTING WORSE AND SOUNDS LIKE ANOTHER BREAKAGE IS NEAR. WERE TOLD THAT THIS WAS AN ISSUE THAT TOYOTA COULDN'T FIX DUE TO A LACK OF STRUCTURAL SUPPORTS IN THE ROOF WHICH ALLOWS FOR EXCESSIVE CHASSIS FLEX AND ADVISED TO LIVE WITH IT IF POSSIBLE. THIS IS A MAJOR SAFETY CONCERN THAT TOYOTA NEEDS TO ADDRESS. OTHER VENZAS HAVE ALSO HAD THE SAME ISSUE.
NHTSA complaint #10749186 — an unverified report by a vehicle owner.
STRUCTURE:BODY
I WAS ON THE FREEWAY ALL OF SUDDEN TRAFFIC STOOPED , I HIT THE BRAKES NO ABS THE TRACTION LITE CAME ON CAR WENT TO NEUTRAL . I HAD AN IMPACT AT 20.1 MPH ACCORDING TO TOYOTAS BLACK BOX. THE FRONT END WAS DAMAGED IN THE TUNE OF $8300.00 TORE THE FRONT BUMPER OFF SEVERE FRAME DAMAGE ALL IN THE AREA OF THE AIR BAG SENSOR THAT WAS TORE OFF. COME TO FIND OUT AFTER THE ACCIDENT THEIR WAS AN AIR BAG RECALL WE WERE NEVER NOTIFIED. THE VEHICLE WAS FIXED BY A BODY SHOP RECOMMENDED BY THE DEALERSHIP THAT NEVER CHECKED OUT THE SYSTEM, I TOOK IT IN FOR THE RECALL THEY DID NOT PERFORM AS PER THEIR SUPPLEMENTAL DOCUMENTS FROM YOUR WEB SITE. NOW I HAVE NERVE DAMAGE AND TENDENTIOUS AS I BRACED MYSELF AND BENT THE STEERING WHEEL. I HAVE ASKED AND ASKED FOR HELP FROM TOYOTA THEY TOLD ME THE IMPACT WAS NOT SEVERE ENOUGH . MY UNDERSTANDING IS THE AIR BAGS DEPLOY AT A 10 TO 15 MPH IMPACT I HIT AT 20 PLUS . THEIR IS A MAJOR FLAW ON THE TRACTION SYSTEM THE LITE COMES ON WHEN YOU APPLY THE BRAKE , I WAS TOLD THAT MY FOOT WAS TO BIG AND I PUSH THE BRAKE TO HARD AND I SHOULD NOT OF BOUGHT THE CAR. EDMUND'S WEB SITE HAS HUNDREDS OF COMPLAINTS OF CARS ACTING THE SAME WAY AND SOME PEOPLE HAVE THEIR CARS STALL IN INTERSECTIONS . BOTTOM LINE WITH THIS ISSUE SOMEONE IS OR HAS GOING TO BE KILLED UNLESS THEIR IS A RECALL OR INVESTIGATION. I CAN BE REACHED AT 561-714-0519 THANK YOU MA 10/14 ..UPDATED 12/04/15 *BF ......UPDATED 12/17/15 *BF..UPDATED 03/17/16 *BF UPDATED 11/01/2017
NHTSA complaint #10730644 — an unverified report by a vehicle owner.
STRUCTURE:BODY:HATCHBACK/LIFTGATE
AUTOMATIC REAR HATCHBACK POWER DOOR, CLOSED UN-COMMANDED, PINNING AND CRUSHING MIDDLE 3 FINGERS OF BOTH HANDS BETWEEN BOTTOM EDGE OF DOOR AND CAR BODY/BUMPER. ACTIVATING OPENING SWITCHES ONLY CYCLED DOOR TO AUTO CLOSE - SIGNIFICANTLY INCREASING THE AUTOMATIC SYSTEM PRESSURE AND RESULTANT PAIN. ONLY ABLE TO EXTRICATE FINGERS AFTER SECOND PERSON WAS ABLE TO ASSIST BY PRYING HATCHBACK DOOR WITH A GARDEN SHOVEL WHICH ALLOWED JUST ENOUGH RELIEF TO ALLOW PULLING FINGERS FREE. IF ALONE, I WOULD HAVE NEVER GOTTEN FREE - THE DAMAGE WOULD HAVE LIKELY BEEN AT LEAST THE LOSS OF MY MIDDLE FINGERS TO THE FIRST JOINT AND IF ALONE IN A REMOTE ENOUGH LOCATION THE RESULT WOULD HAVE BEEN DEATH. I REPEAT, BOTH HANDS WERE TRAPPED AND COULD NOT BE EXTRICATED WITHOUT SOMEONE ELSE'S ASSISTANCE. THE REAR HATCHBACK DOOR AUTOMATICALLY CLOSED, UN-COMMANDED AND COULD NOT BE OPENED BY ANY MEANS. THERE WAS NO EFFECTIVE SAFETY DEVICE TO PREVENT THE CLOSING SYSTEM FROM ENTRAPPING AND CRUSHING MY FINGERS. THERE WAS NO MECHANICAL OVERRIDE OR OPENING MECHANISM....UPDATED 05-27-15
NHTSA complaint #10692182 — an unverified report by a vehicle owner.