2010 Volkswagen Jetta equipment problems

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE BLUETOOTH FEATURE FAILED TO WORK WHENEVER THE RADIO WAS INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

NHTSA complaint #10725386 — an unverified report by a vehicle owner.

EQUIPMENT ADAPTIVE/MOBILITY

VW 2010 TDI - RADIO DEAD. COMPLETELY WENT BLACK, UNRESPONSIVE. DISCOVERED WRONG FUSE IN LINE WITH RADIO - 15A WHEN IT SHOULD HAVE BEEN 10A ACCORDING TO SPEC. THIS OVER TIME CAUSED THE RADIO TO FRY. VW OF A DOESN'T CARE ABOUT THIS ISSUE AND GIVES THE STANDARD REPLY THAT IT IS NOT UNDER WARRANTY. A 5 YEAR OLD VEHILCE, WITH 100K MILES - THE RADIO SHOULD NOT BE FAILING AT THIS AGE, FURTHER, THIS IS A 1000+$ FIX. RIDICULOUS

NHTSA complaint #10724063 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

I TURNED MY CAR ON AND THE RADIO WAS DEAD. THE RADIO IS ALSO THE BLUETOOTH DEVICE AND IS NOW UNSAFE FOR ME TO USE MY PHONE WHILE IN THE CAR. I HAVE READ THAT MANY OTHER PEOPLE HAVE HAD THE SAME PROBLEM WITH THIS VEHICLE.

NHTSA complaint #10714703 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

RADIO FAILED. ALL POWER AND FUNCTIONALITY TO RADIO LOST. THIS IS A COMMON ISSUE AND I BELIEVE A RECALL SHOULD BE ISSUED.

NHTSA complaint #10712853 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

RCD-510 RADIO STOPPED WORKING AND IS CONFIRMED "DEAD" BY THE DEALER. NO WARNING, NO REASON AND NO FIX AVAILABLE. BLUETOOTH NO LONGER WORKS BECAUSE IT USES THE RADIO TO POWER CAR SPEAKERS, SO CANNOT DO "HANDS FREE" COMMUNICATION.

NHTSA complaint #10712457 — an unverified report by a vehicle owner.

EQUIPMENT ADAPTIVE/MOBILITY

I WENT TO DRIVE TO WORK AND TURNED ON MY CAR. NO RADIO. NOTHING. NO POWER TO IT. ABSOLUTELY NOTHING. NO BLUETOOTH FOR SAFE AND HANDS FREE DRIVING, NOTHING. CAN'T GET IT FIXED FOR LESS THAN $1000. NOTHING TO EXPLAIN WHAT CAUSES IT. NO BLOWN FUSES NO ANYTHING. NO EXPLANATION WHATSOEVER.

NHTSA complaint #10683385 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL

THE RADIO QUIT WORKING MAKING THE BLUETOOTH HANDS FREE NOT OPERABLE? SAFETY ISSUE AS I NEED THE BLUE FOR TALKING WHILE DRIVING FOR WORK.

NHTSA complaint #10677079 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL

THE RADIO AND BLUETOOTH SYSTEM WANT KAPUT UPON STARTING THE CAR ONE MORNING. THIS IS A PROBLEM THAT OTHERS HAVE DOCUMENTED ON SOCIAL MEDIA (HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583) AND THAT VW WILL NOT ACKNOWLEDGE AS A MANUFACTURERS' FLAW. IT'S A $700 FIX FOR MOST CUSTOMERS AND AN ISSUE THAT POTENTIALLY CAUSES SAFETY ISSUES IF NOT ADDRESSED, CONSIDERING THE TIE TO THE HANDS-FREE PHONE SYSTEM.

NHTSA complaint #10669571 — an unverified report by a vehicle owner.

EQUIPMENT ADAPTIVE/MOBILITY

THE TOUCHSCREEN RADIO (MODEL RCD-510, MANUFACTURED BY DELPHI AND UTILIZED IN VARIOUS 2010-2011 MODEL VWS) HAD FAILED COMPLETELY. IT IS ACTING AS IF NO POWER IS GOING TO THE UNIT. ALL FUSES WERE CHECKED AND THEY ARE FUNCTIONAL. ALL BLUETOOTH AND HANDS-FREE CAPABILITIES, WHICH WERE BUILT INTO THE STEREO SYSTEM, NO LONGER FUNCTION. ANY USE OF A PHONE WHILE DRIVING REQUIRES THE USE OF HANDS, WHICH IS ILLEGAL IN MANY STATES THROUGHOUT THE US. OTHERWISE, PULLING OFF OF THE ROAD TO PLACE/RECEIVE PHONE CALLS PUTS THE DRIVER AT INCREASED RISK OF BEING STRUCK.

NHTSA complaint #10639019 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

RADIO WILL NOT WORK. DOES NOT POWER ON. ALL FUSES ARE GOOD. THIS IS A COMMON PROBLEM. THIS WEB SITE FOLLOWS THE PROBLEMS OF MULTIPLE PEOPLE HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583?ACTIONMESSAGES=YOUR+ANSWER+HAS+BEEN+POSTED.

NHTSA complaint #10630244 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL

PREMIUM 8 TOUCHSCREEN RADIO WITH BLUETOOTH MOBILE PHONE CONNECTIVITY, ENTIRE UNIT NO LONGER WORKING. NORMALLY A RADIO IS NOT A SAFETY CONCERN, HOWEVER, OPERATION OF THIS UNIT ALLOWS AUTO OPERATOR TO HAVE "HANDS FREE CELL PHONE USE", WHICH MOST DEFINITELY IS A SAFETY ISSUE WHEN OPERATING THE VEHICLE. WE ARE IN OUR 70'S AND HAVE OWNED MANY AUTOMOBILES, WE HAVE NEVER HAD A RADIO DIE LIKE THIS. OUR OTHER VEHICLE IS 13 YEARS OLD AND RADIO WORKS FINE. MANY COMPLAINTS ARE ON THE INTERNET ABOUT THE NUMBER OF FAILED UNITS IN RELATIVELY NEW VEHICLES. IT SEEMS LIKE THIS IS A FAULTY BATCH OF RADIOS THAT VOLKSWAGEN HAS INSTALLED IN THERE VEHICLES.

NHTSA complaint #10618700 — an unverified report by a vehicle owner.

EQUIPMENT ADAPTIVE/MOBILITY

RADIO, CD CHANGER, BLUETOOTH INOPERABLE. THE SCREEN HAS BECOME BLACK. THERE IS AN OCCASIONAL ELECTRICAL THUMP SOUND COMING THROUGH THE SPEAKERS. CONCERNED THERE IS AN ELECTRICAL SHORT OF SOME KIND. HAVE READ OF MANY OTHER SIMILAR INSTANCES WITH THE SAME MAKE, MODEL AND YEAR CAR AS MINE. HELP!

NHTSA complaint #10610583 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL

HANDSFREE BLUETOOTH FUNCTIONALITY HAS CUT OFF. RADIO WENT DEAD.

NHTSA complaint #10609257 — an unverified report by a vehicle owner.

EQUIPMENT ADAPTIVE/MOBILITY

I GOT IN TO MY CAR AFTER WORK ON SATURDAY I TURNED ON THE CAR AND NO RADIO. I CHECKED THE FUSES AND THEY WERE FINE. YES, THERE WASN'T ONE IN THE PLUG (18) BUT I PUT ONE IN THERE TO SEE IF THAT WOULD WORK FOR ME AND IT DID NOT. THEN MY WINDSHIELD WIPERS WERE NOT WORKING EITHER. I TURNED THE CAR OFF AND BACK ON AND THE WIPERS STARTED WORKING. IT'S RAINY SEASON HERE. SO I HOPE THEY CONTINUE TO WORK. . THIS MORNING I CALLED THE DEALER AND THEY SAID THAT MY CAR WAS NOT COVERED UNDER THE EXTENDED WARRANTY FOR THE RADIO. MANY OTHER VW CUSTOMERS ARE HAVING THE SAME PROBLEM. HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583.

NHTSA complaint #10605427 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

I DROPPED MY 2010 VOLKSWAGEN JETTA TDI SPORTS WAGON TO MY DEALER TO HAVE A FRONT END ALIGNMENT ON MAY 30, 2014. MY CAR WENT IN WITH A PERFECTLY GOOD WORKING RADIO, I WENT TO PICK UP MY CAR ON MAY 31, 2014, THE RADIO WAS DISPLAY AND CONTROLS WERE NOT WORKING, I DID NOT LEAVE THE DEALER'S LOT. I PROMPTLY WENT BACK INSIDE TO TELL THEM THAT THE RADIO WAS NOT WORKING AND THAT I FOUND IT TO BE ODD THAT THE RADIO WAS NOT WORKING WHEN IT CAME IN WITH A PERFECTLY GOOD WORKING RADIO. THEY KEPT THE CAR AND SAID THEY WILL DO A DIAGNOSTIC TEST ON IT. WHEN THEY CALLED ME BACK THEY SAID THAT THEY WERE ABLE TO GET THE RADIO TO WORK FOR A SHORT TIME THEN IT WENT DEAD AGAIN. THE SERVICE PERSON PROCEEDED TO TELL ME THAT I NEEDED A NEW RADIO FOR $1100.00. THIS SEEMS ABSOLUTELY ABSURD THAT A RADIO WOULD FAIL AFTER 3 YRS. I AM WONDERING IF THERE HAS BEEN ANY OTHER COMPLAINTS REGARDING RADIOS IN 2010 VOLKSWAGENS? I WENT ON LINE AND THERE SEEMS TO BE COMPLAINTS, BUT WHO KNOWS IF THEY ARE VALID OR NOT. I AM PICKING MY CAR UP TODAY FROM THE DEALER WITHOUT THE WORKING RADIO SINCE I WILL NEED MY CAR FOR TRANSPORTATION. I WOULD APPRECIATE ANY HELP OR ADVICE THAT YOU CAN GIVE ME.

NHTSA complaint #10595296 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL

RADIO AND HANDSFREE BLUETOOTH SYSTEM STOPPED WORKING. DEALERSHIP RECOMMENDED CALLING VW CUSTOMER SERVICE. CONTACTED CUSTOMER SERVICE ONLY TO BE TOLD NOTHING THEY COULD DO. I FEEL THIS IS A SAFETY CONCERN REGARDING ABILITY TO USE HANDSFREE CAPABILITY. WITH VERY LITTLE RESEARCH IT APPEARS THIS IS A COMMON PROBLEM AND COMMON RESPONSE TO IT BY VW. IF THEY KNOWINGLY INSTALLED DEFECTIVE COMPONENTS THEY SHOULD BE RESPONSIBLE FOR MAKING THINGS RIGHT. I HAVE HAD SEVERAL OTHER RECALLS ALREADY FOR THIS VEHICLE AND FEEL THIS MAY BE APPROACHING "LEMON" STATUS.

NHTSA complaint #10595004 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

HEARD A SMALL POP SOUND WHILE LISTENING TO THE RADIO AND THE SYSTEM WENT DEAD. CALLED VWOA AND THEY WOULD NOT OPEN A CLAIM. THIS IS THE SECOND RADIO AS THE ORIGINAL FAILED UNDER WARRANTY AND WAS REPLACED BY THE DEALER IN 2012. I WAS TOLD THE REPLACEMENT RADIO, EVEN THOUGH IT WAS REPLACED WITH AN OE RADIO, ONLY CARRIED A 12 MONTH WARRANTY WHILE THE ORIGINAL CARRIED THE FULL 36,000 THREE YEAR WARRANTY.

NHTSA complaint #10594618 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

ENTIRE STEREO SYSTEM (INCLUDING RADIO, CD PLAYER, BLUETOOTH) STOPPED WORKING.

NHTSA complaint #10594698 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

WELL OVER A 100 PEOPLE HAVE COMPLAINED ABOUT THE SAME EXACT ISSUE WITH THEIR 2010 VW TOUCH SCREEN RADIO DYING OUT OF NO WHERE. THE WEBSITE WITH ALL KNOWN COMPLAINTS IS AT: HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583. VW REFUSES TO BE ACCOUNTABLE FOR THEIR MERCHANDISE. WEAR AND TEAR ON ENGINE PARTS, COMPLETELY UNDERSTANDABLE. A $1000 CRASHING OUT ON MULTIPLE 2010 VWS IS A TREND AND SHOULD BE HANDLED ACCORDINGLY BY A RESPONSIBLE ORGANIZATION. HOWEVER, THIS IS NOT THE CASE. VW CONSIDERS A RADIO A LUXURY ITEM AND WILL NOT REPAIR THE RADIO.

NHTSA complaint #10592832 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

I BOUGHT MY 2010 JETTA USED IN JUNE 2013. A MONTH AFTER I PURCHASED IT, I NOTICED THE A/C WAS NOT WORKING. I RETURNED IT TO THE DEALER AND THEY CONFIRMED THAT THE A/C COMPRESSOR WASN'T WORKING. THEY INSTALLED A NEW ONE AND I DIDN'T HAVE A PROBLEM UNTIL 8/7/13. I WENT OUT TO START MY CAR AND NOTICED I HAD A LIGHT ON MY DASHBOARD. I GOT OUT OF THE CAR AND NOTICED MY RIGHT FRONT PASSENGER SIDE HEADLIGHT OUT. I WALKED AROUND AND NOTICED THE DRIVERS SIDE REAR TAIL LIGHT WAS ALSO OUT. I GOT HOME AND WHEN I SHUT THE CAR OFF AND TURNED IT BACK ON, THE LIGHT ON THE DASH WAS OUT, AND ALL MY EXTERIOR LIGHTS WERE WORKING. IT WAS AROUND THIS TIME I NOTICED A BURNING SMELL WHENEVER I EXITED THE CAR, BUT I COULDN'T' PINPOINT WHERE IT WAS COMING FROM. I DIDN'T HAVE ANOTHER ISSUE UNTIL 10/25/14 WHEN I WAS VISITING FRIENDS 30 MILES AWAY. I WENT TO LEAVE, AND WHEN I STARTED MY CAR I ONCE AGAIN HAD THE LIGHT ON THE DASH, SO I GOT OUT AND NOTICED THE SAME LIGHTS WERE ONCE AGAIN OUT. I HAD TO DRIVE ON THE HIGHWAY LIKE THIS, BUT THANKFULLY WHILE I WAS DRIVING THEY ALL CAME BACK ON. THE CAR WAS FINE UNTIL 12/14/13 WHEN I WENT OUT TO START MY CAR IN THE MORNING AND ONCE AGAIN THE SAME LIGHTS WERE OUT. THE LAST TIME I HAD AN ISSUE WITH THIS WAS 1/7/14, IN THE MIDDLE OF A BLIZZARD. I GOT OUT OF WORK AND STARTED MY CAR TO CLEAR SNOW OFF IT, AND EVERYTHING WAS FINE. IT WASN'T UNTIL I TURNED THE HEADLIGHTS ON THAT I NOTICED THE LIGHT ON THE DASH WAS ON INDICATING I HAD A LIGHT OUT SOMEWHERE. I GOT OUT AND NOTICED THAT IN ADDITION TO THE SAME HEADLIGHT AND TAIL LIGHT BEING OUT, THE LICENSE PLATE LIGHTS WERE ALSO OUT. BY THE TIME I COULD GET IN THE CAR THEY WERE ALL WORKING AGAIN. I TOOK IT TO THE DEALERSHIP AND THEY CONFIRMED THE 30 AMP FUSE HAD OVERHEATED AND CAUSED THE FUSEBOX TO MELT (HENCE THE BURNING SMELL). $500 LATER MY CAR IS HOPEFULLY FIXED. THANKFULLY THE CAR DIDN'T BURN TO THE GROUND.

NHTSA complaint #10562328 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

2010 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO A FAULTY GPS *TGW THE CONSUMER STATED WHEN HE ENTERED HIS DESTINATION ON THE GPS, HE RECEIVED AN ANNOUNCEMENT THAT THE DESTINATION WAS NOT POSSIBLE. VOLKSWAGEN SENT THE CONSUMER A $250 VOUCHER FOR A SOFTWARE UPDATE. HOWEVER, THE UPDATE DID NOT RESOLVE THE PROBLEM. A SECOND SOFTWARE UPDATE THEN CAME OUT. HOWEVER, THE CONSUMER WAS INFORMED THE VEHICLE WAS OUT OF WARRANTY, BUT HE COULD PURCHASE IT, FOR $250.00

NHTSA complaint #10481701 — an unverified report by a vehicle owner.

EQUIPMENT ADAPTIVE/MOBILITY

HAD THE VEHICLE SERVICED AT THE 40,000 MILE INTERVAL. METAL FLAKES WERE FOUND IN THE FUEL FILTER. I WAS TOLD OF YOUR INVESTIGATION OF THE HPFP PROBLEMS THAT THIS MODEL HAS BEEN DEMONSTRATING. I WOULD LIKE TO FILE THIS INFORMATION WITH YOU IN CASE THIS FUEL PUMP FAILS. I UNDERSTAND THAT VW HAS BEEN RELUCTANT TO HONOR THEIR WARRANTY.

NHTSA complaint #10480138 — an unverified report by a vehicle owner.

EQUIPMENT

MIL LIGHT, AND GLOW PLUG LIGHT START APPEARING FOR NO APPARENT REASON. CAR LOSES ACCELERATION GOING UP HILLS AND BECOMES DANGEROUS IN TRAFFIC. IT OCCURS SPORADICALLY. MIL LIGHT HAS BEEN ON FOR 3 PLUS MONTHS. AUTHORIZED SERVICE GARAGE CANNOT DETERMINE REASONS FOR THESE LIGHTS. CHANGES A FEW COMPONENTS. EVEN AFTER ROUTINE 10K SERVICE, PROBLEM CONTINUES.

NHTSA complaint #10339939 — an unverified report by a vehicle owner.