FaultScore

2010 Volkswagen Jetta electrical problems

235 of the 1,184 complaints about the 2010 Volkswagen Jetta are about the electrical system — 20% of everything reported for this model year. Half of the failures with a mileage on record happened before 65,235 miles.

C

235

Complaints

3

Crashes

3

Fires

0

Injuries

Exactly what failed

Electrical System 226 96.2%
Horn 4 1.7%
Instrument Cluster/Panel 2 0.9%
Ignition 1 0.4%
Switch 1 0.4%
Software 1 0.4%

Electrical System across every Volkswagen Jetta year

1994 26 1.2%
1995 53 2.5%
1997 18 0.8%
1998 42 2.0%
1999 45 2.1%
2000 67 3.1%
2001 122 5.7%
2002 152 7.1%
2003 97 4.5%
2004 37 1.7%
2005 49 2.3%
2006 114 5.3%
2007 45 2.1%
2008 43 2.0%
2009 107 5.0%
2010 235 11.0%
2011 193 9.0%
2012 142 6.6%
2013 150 7.0%
2014 94 4.4%
2015 49 2.3%
2016 36 1.7%
2017 33 1.5%
2019 155 7.2%
2020 16 0.7%
2021 12 0.6%
2022 10 0.5%

What owners said

Filed with NHTSA, in their own words.

at 160,000 miles Jacksonville, FL

ELECTRICAL SYSTEM

The contact owns a 2010 Volkswagen Jetta. The contact stated that while driving or parked, the door locks, gas cap sensor, and tailgate were not working as intended. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, who related the failure to several unknown recalls; however, the vehicle was not included. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

NHTSA complaint #11603178 — an unverified report by a vehicle owner.

Alpharetta, GA

ELECTRICAL SYSTEM

1) IGNITION SWITCH - yes 2) car wont turn off, key is stuck and wont allow to be turned off. this is dangerous for car to be left on. 3) yes - common problem with VW 4) yes by mechanic 5) no warnings, typically ignition needs jiggling to start and turn off ignition but this is the first time it has refused to budge.

NHTSA complaint #11546256 — an unverified report by a vehicle owner.

at 255,000 miles Brighton, MI

ELECTRICAL SYSTEM:IGNITION

The contact owns a 2010 Volkswagen Jetta. The contact stated he was unable to start the vehicle temporarily. The contact stated no warning light was illuminated. The contact was able to start the vehicle within 30 minutes and drove to his destination. The contact stated that he had experienced the failure a total of 4 times. The contact took the vehicle to the independent mechanic, where the steering column lock assembly needed to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 255,000.

NHTSA complaint #11523505 — an unverified report by a vehicle owner.

Petersburg, VA

ELECTRICAL SYSTEM

2010 Jetta, manual transmission Key gets stuck in ignition and wont cut car off. Eventually got key out, ignition locked wont let key turn car on. This is a known vw issue with over 860 complaints on this exact issue between 2009-2013. VW refuses to do recall, even though this is a manufacturing parts issue.

NHTSA complaint #11501984 — an unverified report by a vehicle owner.

Carrollton, VA

ELECTRICAL SYSTEM

FAULT ON ANTI LOCKING BRAKE (ABS), INDICATED BY ILLUMINATION ON DASH, ESC LIGHT ON AND FLASHING BRAKE LIGHT ON. DEALER WAS NOTIFIED THAT ISSUE AS LISTED IN SAFETY RECALL 16V-913 APPLIES TO OTHER VEHICLES NOT LISTED ON VIN RANGE. THIS IS A HUGE SAFETY CONCERN AND NEEDS TO BE ADDRESSED AS OTHERS HAVE INDICATED THE SAME ISSUE EXISTS ON THEIR MODELS NOT COVERED BY VIN RECALL. CUSTOMER SERVICE (VW) WAS CALLED, PER DEALER DIRECTION AND CUSTOMER SERVICE AT VW DOES NOT KNOW HOW TO READ THE VIN CODES OR CAN TELL ME WHICH VIN CODE MAKES THE FAULTY ABS MODULE APPLICABLE OR NOT APPLICABLE TO MY VEHICLE.

NHTSA complaint #11500428 — an unverified report by a vehicle owner.

at 105,000 miles Jacksonville Beach, FL

ELECTRICAL SYSTEM

The contact owns a 2010 Volkswagen Jetta. The contact stated she was unable to start the vehicle, due to a battery shortage. The contact stated that the warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the battery to be replaced. The battery had been replaced three-time. The contact also stated that the rear lights failed to operate. The vehicle was not diagnosed or repaired. A dealer was not contacted. Additionally, while driving 75 MPH, the sunroof detached from the vehicle. The contact stated that there was no injury. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 105,000.

NHTSA complaint #11455485 — an unverified report by a vehicle owner.

Winter Park, FL Fire

ELECTRICAL SYSTEM

Car spontaneously caught fire while driving

NHTSA complaint #11454379 — an unverified report by a vehicle owner.

Brownsville, TX

ELECTRICAL SYSTEM

Abs and stability control became inoperative at around 50mph. It's a 55mph road thats heavily trafficked since its near a port. I had to stop the car on the side of the road since we almost crashed into an 18 wheeler. Fortunately we were close to home I drove the car at a reasonable speed just to get home. After that incident we have stopped using this vehicle since it gets even more dangerous every time, especially when it rains. Since then brake light has come on and hydraulic and suspension has been bad. This happened last year when pandemic was still full force and without a vehicle. Had to save and buy a more reliable vehicle for our own safety. I know this is a really good car but i really hope y’all can help me fix this since it’s really not the consumer’s fault. I’ve checked there is a recall for this but my “Jetta” is not in those vehicles that were recalled. I really cant drive the vehicle therefore i have no use for it. Please let me know if something could be done since i wouldn’t like to pay out of pocket for something that could be done by the manufacturer and even save our and others life’s in the future when more vehicle owners come forward. Thank you for your time.

NHTSA complaint #11440554 — an unverified report by a vehicle owner.

Rock Hill, SC

ELECTRICAL SYSTEM

the vehicle ABS module failed back in Nov2020 and was brought to local VW Dealer and diagnosed as bad module. fast forward to Aug 2021 and ABS module failed again and bad wiring was found which is why the first module failed to begin with in my belief. both times when the module failed was after my wife slammed on brakes hard activating the ABS system which in turn caused the warning lights to come on and car go into limp mode. I tried limping the car to the dealership for repair and was almost hit by a large truck coming from behind as I had no response from the accelerator pedal. I am not sure why this particular VIN was never added to the recall list as it fits the criteria as all other vehicles experiencing this issue. we paid $2600 the first time for the repair and are now out more money to have this known problem fixed again !

NHTSA complaint #11435519 — an unverified report by a vehicle owner.

Trenton, OH

ELECTRICAL SYSTEM

Im thinking electrical problems lights windshield wipers air locks windows locks dont work when you turn the car off lights dont go out! there is 6 recalls on this car i need to find out if they have been fixed. It was bought for my daughter and can not give it to her like this

NHTSA complaint #11427434 — an unverified report by a vehicle owner.

Boynton Beach, FL

ELECTRICAL SYSTEM

When I try to start the car it was giving me a hard time to turn the key in the ignition then when I got it to start I was coming home and I park the car try to stop the car and take the key out the ignition it won't cut off and the key stuck in the ignition while the car still on it wouldn't let me stop or cut off the car and the key wouldn't come out of the ignition

NHTSA complaint #11420656 — an unverified report by a vehicle owner.

at 70,000 miles Homosassa, FL Fire

ELECTRICAL SYSTEM

I WAS DRIVING DOWN A BUSY ROAD WHEN I SAW SMOKE COMING OUT FROM UNDER MY HOOD OF THE CAR. I IMMEDIATELY PULLED OVER ONTO A SIDE STREET AND POPPED THE HOOD. THE ENGINE WAS ENGULFED IN FLAMES. I THEN PULLED MY PANICKED 4 YEAR OLD DAUGHTER OUT OF HER CAR SEAT AND TOOK HER ACROSS THE STREET. WE THEN CALLED 9-11 AND THE SHERIFF'S DEPARTMENT AND FIRE DEPARTMENT SHOWED UP TO PUT OUT THE FIRE. I HAD MY CAR TOWED TO A MECHANIC WHERE HE SAYS THE FIRE WAS CAUSED BY A FUEL LINE. THERE IS A RECALL FOR THE SAME YEAR AND MODEL FOR MY CAR BUT IT IS NOT FOR MY VIN# EVEN THOUGH IT'S THE SAME CAUSE AS MY CAR'S FIRE!

NHTSA complaint #11415957 — an unverified report by a vehicle owner.

at 104,000 miles LOS Angeles, CA

ELECTRICAL SYSTEM

ONGOING OCCURRENCE: WHEN I START MY CAR THE SUNROOF TILTS OPEN. I START TO DRIVE AND THE SUNROOF WOULD START RANDOMLY OPEN AND CLOSE WITHOUT ME TOUCHING KNOB TO OPEN SUNROOF. I COULD PUSH ON KNOB AND SUNROOF CLOSES FROM TILT POSITION AND AT TIMES IT WOULD JUST OPEN RIGHT BACK UP. THIS OCCURS DURING DRIVING AND WITHOUT DRIVING WITH CAR IGNITION ON. SEEMS LIKE ELECTRICAL ISSUE WITHIN THE SUNROOF CONTROLLER.

NHTSA complaint #11414166 — an unverified report by a vehicle owner.

at 79,000 miles Houston, TX

ELECTRICAL SYSTEM

KEY WONT TURN, AS IF THERE IS A LOCKED STEERING WHEEL (EVEN THOUGH THERE ISN'T). AFTER ABOUT 30 MINUTES, WAS ABLE TO GET THE CAR STARTED, BUT COULDN'T TURN THE CAR BACK OFF WITHOUT APPLYING AN OVERLY STRONG INWARD PRESSURE TO TURN OFF THE CAR. THE IGNITION SWITCH IS STIFF AND LOCKS UP.

NHTSA complaint #11398522 — an unverified report by a vehicle owner.

NEW Haven, CT

ELECTRICAL SYSTEM

CONTROL PANEL FAN STOPPED WORKING AND BACK PASSENGER FLOOR IS WET.

NHTSA complaint #11391133 — an unverified report by a vehicle owner.

Rockwall, TX

ELECTRICAL SYSTEM

REAR DRIVER SIDE DOOR LOCKING MECHANISM HAS FAILED, IN THE UNLOCKED POSITION, RENDERING SECURING THE VEHICLE IMPOSSIBLE. THERE IS NO SECONDARY METHOD OF LOCKING THE DOOR, SINCE THE ACTUATOR IS SOLELY ELECTRICALLY OPERATED. THERE ARE ALSO INDICATIONS THAT THIS CONDITION IS RESPONSIBLE FOR DRAINING THE CAR'S BATTERY WHEN LEFT FOR MORE THAN 5 DAYS WITHOUT STARTING.

NHTSA complaint #11377217 — an unverified report by a vehicle owner.

at 85,000 miles Oxnard, CA

ELECTRICAL SYSTEM

IGNITION SWITCH STOPPED WORKING AND CAR WOULD NOT TURN ON. COST $800 DOLLARS TO REPLACE.

NHTSA complaint #11339838 — an unverified report by a vehicle owner.

at 111,000 miles Charlotte, NC

ELECTRICAL SYSTEM

MY VEHICLE SHUTS OFF WHILE DRIVING AND I SEE CERTAIN LIGHTS SHOW UP WHEN THIS HAPPENS THE I LOSE THE CONTROL OF THE VEHICLE UNTIL IT POWERS BACK ON. I'VE ALREADY RULED OUT THE BATTERY AND ALTERNATOR IN THE VEHICLE. I LOOKED UP RECALLS AND THOUGH THERE IS NOT ONE ASSOCIATED WITH MY VIN THERE ARE RECALLS THAT ARE VERY SIMILAR TO MY ISSUE THAT I HAVE FROM DECEMBER 15, 2016. WHEN THE VEHICLES ELECTRONICS SHUT OF THE WHEEL LOCKS MAKING ME UNABLE TO TURN. WHEN THE ELECTRONICS COME BACK ON I REGAIN FULL MOBILITY.

NHTSA complaint #11324513 — an unverified report by a vehicle owner.

at 122,000 miles Summerville, SC

ELECTRICAL SYSTEM

ABS MODULE HAS FAILED. FUEL PUMP HAS FAILED. 3 DOOR LOCK MODULES HAVE FAILED. RADIO HAS FAILED. FUEL PUMP ISSUES CAUSED BATTERY DRAIN ISSUES.

NHTSA complaint #11271275 — an unverified report by a vehicle owner.

at 67,000 miles Indianapolis, IN

ELECTRICAL SYSTEM

MY 2010 JETTA WOLFSBURG'S LOCKS DO NOT WORK WHENEVER IT RAINS - DRIVER'S SIDE DOOR IS LOCKED WHEN UNLOCK CAR, BUT OTHER DOORS ARE UNLOCKED. HAVE TO USE KEY TO OPEN DOOR. FURTHERMORE, THE PASSENGER DOOR ON DRIVER'S SIDE DOES NOT LOCK AT ALL SO CAN BE OPENED WHEN PARKED AT A LIGHT, ETC. THE CAR HAS A SUNROOF AND WHEN RAINS CONDENSATION BUILDS UP AROUND PASSENGER SIDE DOOR AND WINDOW ON DRIVER'S SIDE (HAVE SEEN MILDEW AND MOLD GROWING SO CLEAN AFTER EVER RAIN). RADIO WAS WORKING AND DIED DURING RAIN. FUSES ARE OK. DEALER SAYS RADIO IS DEAD AND $900 TO REPLACE WITH A FACTORY ONE. I AM CONCERNED ABOUT SIDE AIRBAGS WORKING ALONG WITH BEING ABLE TO OPEN A DOOR THAT SHOULD BE LOCKED.

NHTSA complaint #11246628 — an unverified report by a vehicle owner.

West Jordan, UT

ELECTRICAL SYSTEM

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

NHTSA complaint #11244348 — an unverified report by a vehicle owner.

at 85,855 miles Martinez, GA

ELECTRICAL SYSTEM

THE DOOR LOCKS/LATCHES FOR VW JETTA WOLFSBURG EDITION 2010 ARE NOT WORKING (CURRENTLY, THREE OUT OF FOUR DOORS/LATCHES ARE NOT WORKING). THE ESTIMATED COST FOR REPLACEMENT IS $595 PER DOOR LATCH (TOTAL ESTIMATED COST: $1,785). WHILE IT MAY POSE A SAFETY RISK, IT IS ALSO POSSIBLE THAT THE SIDE AIRBAGS MAY OR MAY NOT WORK WHEN THERE ARE ELECTRICAL ISSUES WITH THE DOOR LOCKS/LATCHES. THERE IS ALSO A POSSIBILITY FOR THEFT WHEN THE DOOR LOCKS ARE NOT WORKING. ALSO, TURN SIGNALS ON BOTH SIDE-VIEW MIRRORS ARE NOT WORKING. THE ESTIMATED COST FOR REPLACEMENT OF TURN SIGNAL ON EACH SIDE IS $437 (TOTAL ESTIMATED COST: $874). FOR THE REPLACEMENT OF DEFECTIVE DOOR LOCKS/LATCHES (3 OUT OF 4 DOORS) AND TURN SIGNALS ON SIDE-VIEW MIRRORS (BOTH LEFT AND RIGHT SIDE), THE ESTIMATED TOTAL COST WILL BE $2,659. ANOTHER IMPORTANT POINT: BETWEEN DECEMBER 2017 AND DECEMBER 2018, THERE WERE SEVERAL PROBLEMS IN THIS CAR (VW JETTA WOLFSBURG EDITION 2010). EXAMPLES OF THESE PROBLEMS WERE CLOCK-SPRING/AIRBAG/ENGINE-LIGHT-ON, BUILD-UP OF CARBON IN ENGINE VALVES, COOLANT AND WATER PUMP LEAKAGE, AND TIMING CHAIN/TENSIONER. DURING THIS ONE-YEAR PERIOD WITH 3 VISITS TO VW DEALERSHIP/SERVICE DEPARTMENT, AN AMOUNT OF OVER $5,000 HAS ALREADY BEEN SPENT. THUS, THERE IS A CONSTANT PROBLEM WITH VW JETTA WOLFSBURG EDITION 2010.

NHTSA complaint #11166768 — an unverified report by a vehicle owner.

at 145,000 miles Acworth, GA

ELECTRICAL SYSTEM

SAME ... I COULDN'T TURN OFF MY CAR OR TAKE THE KEYS OUT, THE CAR WAS ON FOR MORE THAT 3 HRS, TOOK THE CAR TO VW AND THEY ARE CHARGING ME $800+ FOR FIXING IT, I LET MY CAR THERE AND IT WAS STILL ON. THIS IS A VW PROBLEM, AND THEY SHOULD DO A RECALL AND/OR AT LEAST RECOGNIZE PART OF THE FIXING ON THESE MODELS, WHERE IS THE CONSUMER PRODUCT HELP? WE NEED A RECALL ON THIS IGNITION BOX PROBLEMS, THIS IS DANGEROUS . ALSO THEY SHOULD REIMBURSE ALL OF US

NHTSA complaint #11160541 — an unverified report by a vehicle owner.

at 97,000 miles Dyala, AK

ELECTRICAL SYSTEM

RANDOM MISFIRE PERMANENT CYLINDER V AND AFTER THE START OF EFFECTS ON THE AUTOMATIC TRANSMISSION HEARD TUBA AND SOME OF THE DEVELOPMENT

NHTSA complaint #11143088 — an unverified report by a vehicle owner.

at 45,000 miles Allentown, PA

ELECTRICAL SYSTEM:IGNITION:SWITCH

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE RUN POSITION IN THE IGNITION. THE CONTACT STRUCK THE IGNITION WITH A HAMMER LIGHTLY AND THE KEY WAS ABLE TO BE RELEASED. THE VEHICLE WAS TAKEN TO CIOCCA VOLKSWAGEN (1346 LEHIGH ST, ALLENTOWN, PA 18103, (610) 797-6330) WHERE THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

NHTSA complaint #11132106 — an unverified report by a vehicle owner.

at 122,000 miles Phoenix, AZ

ELECTRICAL SYSTEM

IGNITIONS SWITCH WON'T TURN OFF AND CAR KEEPS RUNNING UNTIL BROUGHT TO SHOP TO TURN OFF. MANY ATTEMPTS TO GET THE IGNITION SWITCH TO TURN OFF FAILED, BEFORE THIS HAPPEN FEW TIME THE CAR TURNED OFF FOR NO REASON, NOT SURE IF IT IS RELATED TO THE IGNITION SWITCH NOT TURNING OFF PROBLEM.

NHTSA complaint #11123805 — an unverified report by a vehicle owner.

West Henrietta, NY

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING 25 MPH, THE BRAKE LIGHTS AND HEADLIGHTS FAILED TO WORK PROPERLY. THE CONTACT STATED THAT THE BULBS WERE REPLACED EVERY TWO MONTHS. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #11115580 — an unverified report by a vehicle owner.

at 100,000 miles LA Place, LA

ELECTRICAL SYSTEM

KEY CONSTANTLY GETS STUCK IN IGNITION SWITCH AND CAN'T TURN VEHICLE OFF. VEHICLE REMAINS RUNNING WHILE KEY WONT TURN IN OFF POSITION. HAD TO DISCONNECT BATTERY TERMINAL AND FUEL PUMP FUSE TO SHUT VEHICLE OFF. KEY STILL REMAINS STUCK IN IGNITION SWITCH.

NHTSA complaint #11092713 — an unverified report by a vehicle owner.

at 122,000 miles Lebanon, IN

ELECTRICAL SYSTEM

THE KEY IS STUCK IN THE ON POSITION WITH ENGINE RUNNING. HAD TO PULL RELAY TO STOP ENGINE. UNABLE TO REMOVE KEY FROM THE IGNITION SWITCH. DEALER CHARGES $600-$800 TO REPAIR.

NHTSA complaint #11078570 — an unverified report by a vehicle owner.

at 190,000 miles South Salem, NY

ELECTRICAL SYSTEM

THE RADIO STOPPED WORKING COMPLETELY, WHICH SEEMS LIKE A COMMON PROBLEM. BUT IN ADDITION THE LIGHTS WERE MALFUNCTIONING FROM THAT POINT ON. 12 DIFFERENT ERROR WARNINGS APPEARED ON THE READOUT ABOUT DIFFERENT LIGHTS NOT WORKING. I CHECKED THE FUSES AND ALL OF THEM WERE OK, NOT BURNED. SEVERAL YEARS AGO I HAD ONE OF THE HEADLIGHTS INTERMITTENTLY NOT WORK. AT THAT POINT I CHECKED THE FUSES AND THERE WAS ONE FUSE THAT HAD A DEFORMED PLASTIC CAP, BUT THE METAL PART WAS STILL IN ONE PIECE. PART OF THE FUSE BOX IT WAS INSERTED IN WAS MELTED. THIS ALL HAPPENED WHEN I FIRST STARTED THE CAR. OBVIOUSLY I COULD NOT OPERATE THE CAR SINCE THE BRAKE LIGHTS, TURN SIGNALS, AND HEADLIGHTS WERE ALL AFFECTED. THE DIAGNOSTIC DISPLAY IN THE CAR ALSO SHOWED TO CHECK THE AIRBAGS AND STABILITY CONTROL.

NHTSA complaint #11072173 — an unverified report by a vehicle owner.

Other 2010 Volkswagen Jetta problems

← Full 2010 Volkswagen Jetta report