31 of the
1,184 complaints about the 2010 Volkswagen Jetta are about the
airbag system — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
63,975 miles.
The contact owns a 2010 Volkswagen Jetta. The contact stated while starting the vehicle, the air bags warning light illuminated. The vehicle was not diagnosed. The vehicle was not repaired. On another occasion, the contact heard an abnormal sound coming from the vehicle and became aware that the sunroof had opened independently. The vehicle was taken to the dealer, but no failure was found. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 77,000.
NHTSA complaint #11544247 — an unverified report by a vehicle owner.
Carrollton, VA
AIR BAGS
FAULT ON ANTI LOCKING BRAKE (ABS), INDICATED BY ILLUMINATION ON DASH, ESC LIGHT ON AND FLASHING BRAKE LIGHT ON. DEALER WAS NOTIFIED THAT ISSUE AS LISTED IN SAFETY RECALL 16V-913 APPLIES TO OTHER VEHICLES NOT LISTED ON VIN RANGE. THIS IS A HUGE SAFETY CONCERN AND NEEDS TO BE ADDRESSED AS OTHERS HAVE INDICATED THE SAME ISSUE EXISTS ON THEIR MODELS NOT COVERED BY VIN RECALL. CUSTOMER SERVICE (VW) WAS CALLED, PER DEALER DIRECTION AND CUSTOMER SERVICE AT VW DOES NOT KNOW HOW TO READ THE VIN CODES OR CAN TELL ME WHICH VIN CODE MAKES THE FAULTY ABS MODULE APPLICABLE OR NOT APPLICABLE TO MY VEHICLE.
NHTSA complaint #11500428 — an unverified report by a vehicle owner.
Willows, CACrash1 injured
AIR BAGS
Hit head on by train and air bags did not deploy.
NHTSA complaint #11478160 — an unverified report by a vehicle owner.
at 118,000 milesMorristown, NJ
AIR BAGS
AIRBAG LIGHT WENT ON ABOUT TWO MONTHS AGO. I KNOW THAT MANY VWS, INCLUDING 2010 JETTAS LIKE MINE, WERE SUBJECT TO RECALL FOR CLOCK SPRING. I BELIEVE MY CAR SHOULD BE INCLUDED IN THAT RECALL AND THIS SHOULD BE FIXED FREE OF CHARGE BY VW. CALLED DEALERSHIP AND THEY SAID IT'S NOT AND THAT I'D HAVE TO PAY THE $125 DIAGNOSTIC FEE TO HAVE IT CHECKED OUT. HAVE READ MANY STORIES OF HOW YOU ARE RECEIVING MY COMPLAINTS FROM VW OWNERS ABOUT THIS PROBLEM. RECALL NEEDS TO BE EXPANDED. LIGHT IS ON ALL THE TIME. CALLED VW CUSTOMER CARE AND THEY COULD NOT HAVE BEEN LESS HELPFUL. CALLED YESTERDAY AND ASKED TO SPEAK WITH A SUPERVISOR. THEY SAID THERE NO SUPERVISOR WOULD BE AVAILABLE UNTIL THE FOLLOWING AFTERNOON. PLEASE EXPEDITE I'M VERY CONCERNED ABOUT MY SAFETY AND DRIVING THIS VEHICLE. HAVE BEEN LOYAL VW CUSTOMER SINCE 1998 BUT GIVEN THIS EXPERIENCE AND THE COMPANY'S RECENT ETHICAL MALFEASANCE, AM NOT SURPRISED THE COMPANY IS STRUGGLING TO STAY AFLOAT.
NHTSA complaint #11267846 — an unverified report by a vehicle owner.
at 105,000 milesMidlothian, IL
AIR BAGS
I WAS DRIVING ON THE EXPRESSWAY WHEN A CAR ON THE SHOULDER PULLED OUT WITHOUT SEEING ME. I WENT TO HONK MY HORN AND IT DIDN'T WORK. I LUCKILY SWERVED INTO THE NEXT LANE WITHOUT HITTING THE CAR IN THE NEXT LANE. I FOUND OUT IT'S NOT JUST MY HORN BUT THE COCK SPRING NEEDS REPLACING. NOTHING ON MY STEERING WHEEL WORKS NOW AND MY AIRBAG WARNING LIGHT STAYS ON.
NHTSA complaint #11151722 — an unverified report by a vehicle owner.
at 122,200 milesCumming, GA
AIR BAGS
WE PURCHASED THIS CAR TWO DAYS AGO FOR OUR 18 YO DAUGHTER AND I DID NOT NOTICE THE AIRBAG LIGHT ON. IT WAS WHEN SHE PULLED INTO THE DRIVEWAY AND TRIED TO HONK THE HORN THAT OUR ATTENTION WAS DRAWN TO THE LIGHT. IT IS AT THE DEALER TODAY HAVING THE CLOCK SPRING REPAIRED AND COSTING $450.00. AS I BEGAN TO RESEARCH THE PROBLEM, I BECAME AWARE THAT IN 2015 VW HAD A RECALL ON THE CLOCK SPRING OF THE CC AND PASSAT. I ASKED THE DEALER IF THIS CAR WOULD BE COVERED UNDER THE RECALL AND HE SAID THE JETTA WAS NOT UNDER ANY RECALL. MY REPLY, "HMMM, I GUESS IT'S JUST A COINCIDENCE." I HAD READ THAT THERE WAS AN INVESTIGATION INTO THE RECALL FAILING AND THAT POSSIBLY THERE WOULD BE AN EXPANSION OF THE VW'S BEING RECALLED FOR THIS ISSUE WHICH DOES INCLUDE THE JETTA 2010-2014. THE DEALER TOLD ME IF THAT DID HAPPEN, I WOULD BE ABLE TO GET ALL OF THE EXPENSE REIMBURSED. IT IS INFURIATING TO ME THAT THERE IS A KNOWN FAILURE OF THE CLOCK SPRING IN VW'S AND THE COMPANY IS NOT BEING RESPONSIBLE ABOUT IT. MY DAUGHTER WOULD NOT BE SAFE WITH A CAR THAT HAS A FAILING AIR BAG. IT IS MORALLY UNCONSCIONABLE.
NHTSA complaint #11118568 — an unverified report by a vehicle owner.
at 97,500 milesPalm Desert, CA
AIR BAGS
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INADVERTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED VOLKSWAGEN OF PALM SPRINGS (67909 E PALM CANYON DR, CATHEDRAL CITY, CA 92234 (855) 996-5429) AND WAS INFORMED THAT A RECALL WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 97,500. *LN UPDATED 7/19/18
NHTSA complaint #11024647 — an unverified report by a vehicle owner.
at 15,800 milesClinton, LA
AIR BAGS
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE AIR BAG AND BRAKE INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,800.
NHTSA complaint #10992504 — an unverified report by a vehicle owner.
at 44,000 milesHackensack, NJCrash
AIR BAGS
TL* THE CONTACT OWNED A 2010 VOLKSWAGEN JETTA. WHILE THE CONTACT'S SON WAS DRIVING 10 MPH, HE CRASHED INTO ANOTHER VEHICLE. THE AIR BAG WARNING INDICATOR ILLUMINATED, BUT THEY DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE BODY SHOP AT AN INDEPENDENT DEALER AND DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
NHTSA complaint #10981273 — an unverified report by a vehicle owner.
Houston, TXCrash1 injured
AIR BAGS
"TAKATA RECALL" I WAS DRIVING ON SCOTT STREET, WHEN ANOTHER DRIVER RAN THE RED LIGHT ON THE INTERSECTION AND HIT MY CAR ON THE PASSENGER SIDE TOWARDS THE BACK PASSENGER DOOR, AND THE AIRBAG DIDN'T DEPLOY. I INFORMED VW, THEY DID A DIAGNOSTIC TEXT ON MY CAR AND THEIR FINDINGS WAS THAT THE AIRBAG DID WHAT IT WAS SUPPOSED TO DO. I DIDN'T TAKE IT ANY FURTHER.
NHTSA complaint #10854064 — an unverified report by a vehicle owner.
at 121,300 milesEvans, GA
AIR BAGS
DURING A TRIP, THE AIR BAG LIGHT CAME ON AND AIRBAG SERVICE MESSAGE WAS DISPLAYED WHEN I RESTARTED MY CAR AFTER FILLING UP THE GAS TANK. WHEN I BROUGHT IT TO THE DEALER, THEY FOUND THE CODE FOR FAULTY N9S - AIRBAG EXCEEDED. AS I UNDERSTOOD IT, I HAD NO AIRBAG PROTECTION DURING THE TIME IT TOOK TO GET THIS FIXED. VW CORPORATE REFUSED TO PAY FOR ANY OF THIS REPAIR, WHICH COST ME $913.58 TO REPLACE THE AIRBAG IN THE STEERING COLUMN. VW CLAIMED THAT MY CAR VIN WAS NOT PART OF ANY PREVIOUSLY ANNOUNCED AIRBAG SAFETY RECALLS.
NHTSA complaint #10823204 — an unverified report by a vehicle owner.
at 91,647 milesOrmond Beach, FLCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, ANOTHER VEHICLE ABRUPTLY STOPPED IN FRONT OF THE VEHICLE. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED RESPOND ON THE WET ROAD. AS A RESULT, THE CONTACT CRASHED INTO THE VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,647.
NHTSA complaint #10818098 — an unverified report by a vehicle owner.
Lincoln, NE
AIR BAGS
AIRBAG WARNING LIGHT CAME ON. DIAGNOSED BY VW AS A PROBLEM WITH THE "STEERING WHEEL CLOCK SPRING". ALTHOUGH PRESS RELEASE INCLUDED RECALL INFORMATION FOR THIS PART AND PROBLEM, ON THIS MAKE AND MODEL, VW DECLINED TO INCLUDE MY VEHICLE IN ITS RECALL. SINCE THIS VEHICLE WAS PURCHASED FOR MY 17 YEAR OLD NEW DRIVER AND SAFETY, I HAD NO CHOICE BUT TO PAY OVER $360 TO REPLACE THE DEFECTIVE AIRBAG PART. VW SAID THEY WOULD REIMBURSE ME IF THE VEHICLE DID END UP IN THE RECALL AT A LATER DATE.
NHTSA complaint #10787804 — an unverified report by a vehicle owner.
at 70,000 milesPortsmouth, NHCrash
AIR BAGS
TL* THE CONTACT OWNED A 2010 VOLKSWAGEN JETTA. WHILE DRIVING 50 MPH, THE CONTACT CRASHED INTO A TREE AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. ..UPDATED 10/28/15 *BF UPDATED 12/10/15.
NHTSA complaint #10779754 — an unverified report by a vehicle owner.
at 100,000 milesJacksonville, FL
AIR BAGS
THE DAY I RECEIVED THE EMAIL FROM THE NHTSA FOR THE CLOCK SPRINGS FAILING ON MY MAKE AND MODEL OF VEHICLE MY AIRBAG LIGHT CAME ON. AT FIRST I DIDN'T THINK ANYTHING OF IT AND THEN I LOST MY HORN AND RADIO CONTROLS ON MY STEERING WHEEL. SINCE I HAD JUST READ THE INVESTIGATION THAT IS BEEN INITIATED I KNEW THAT IS WHAT IT WAS. IT IS THE ONLY PART THAT POWERS THE STEERING WHEEL. THE CAMPAIGN NUMBER FOR THAT IS 15V483000. IT STILL DRIVES JUST AS IT ALWAYS HAS BUT I DON'T HAVE ANY STEERING CONTROLS AND IF I WERE TO GET IN AN ACCIDENT HARD ENOUGH TO DEPLOY AIR BAGS MY DRIVERS SIDE WOULD NOT DEPLOY.
NHTSA complaint #10766920 — an unverified report by a vehicle owner.
at 63,975 milesSmithfield, UT
AIR BAGS
STARTING IN MAY 2015 WE BEGAN TO NOTICE THAT THE PASSENGER AIRBAG LIGHT WOULD NOT ALWAYS SEEM TO WORK CORRECTLY WHEN MY SON SAT THERE. I JUST FIGURED IT TO BE A PROBLEM WITH THE LIGHT IN THE DASH. MY SON WEIGHING IN THE 60 POUND RANGE, I KNEW IT SHOULD NOT OF BEEN ON WHEN HE WAS THERE. SOMETIMES IT SAID OFF SOMETIMES IT DID NOT. I ALWAYS FELT THIS WAS AN INDICATOR LIGHT ISSUE NOT THINKING A CAR THIS NEW WITH SUCH LOW MILES COULD HAVE PROBLEMS WITH THE AIRBAG. ON AUGUST 23, 2015 AS I WAS DRIVING ALONE I NOTICED THE CAR WAS NOT COOLING DOWN SO I WAS LOOKING TO SEE IF I FORGOT TO TURN SOMETHING ON WHEN I NOTICED THAT THE A/C WAS INDEED ON, AND NOT WORKING, AS WELL AS THE AIRBAG LIGHT IN THE INSTRUMENT CLUSTER WAS ILLUMINATED. THERE ARE MULTIPLE PROBLEMS. DEALER DIAGNOSTICS VERIFIED MY CONCERNS. FOUND DTCS PRESENT FOR PODS MODULE. PODS MODULE NEEDS REPLACED. FOUND DTCS FOR HIGH PRESSURE SWITCH OPEN. SENSOR NEEDS REPLACED. ESTD; $1800 THE PROBLEM WITH THE PASSENGER AIRBAG IS THAT THE SENSOR FOR THE WEIGHT OF THE PERSON DOES NOT WORK CORRECTLY. VW HAS THIS INTEGRATED INTO THE SEAT BASE THAT ALSO IS HEATED. THE ENTIRE SEAT BASE WITH REPLACEMENT COST OF OVER $1400 MUST BE REPLACED IN ITS ENTIRETY TO MAKE THIS REPAIR. AT THIS POINT I WAS TOLD THAT VW IS NOT MAKING REPAIRS OF THIS TYPE. SINCE THEN I HAVE ALSO HAD THE TIRE LIGHTS COME ON THEN OFF PERIODICALLY AS WELL AS SOME IPOD DOCK ISSUES. THERE SEEMS TO BE MANY ISSUES RELATED TO ELECTRICAL ISSUES THAT VW FEELS THEY HAVE NO RESPONSIBILITY OVER. I HAVE READ THAT OTHERS HAVE HAD THESE ISSUES POSTED UNOFFICIALLY ON OTHER SITES.
NHTSA complaint #10763767 — an unverified report by a vehicle owner.
at 67,000 milesGambrills, MD
AIR BAGS
AIRBAG LIGHT IS ILLUMINATED. VW SERVICE DEPARTMENT NOTES THE AIRBAG SPIRAL SPRING NEEDS TO BE REPLACED COSTING ~$600. IT WOULD SEEM TO BE A SAFETY ISSUE AND SHOULD BE REPLACED BY VW.
NHTSA complaint #10712373 — an unverified report by a vehicle owner.
at 67,000 milesFremont, CA
AIR BAGS
AT APPROXIMATELY 1:30PM ON JULY 14, 2014 MY MOM WAS DRIVING SOUTH BOUND ON HIGHWAY 99. SHE SLOWED DOWN DUE TO HIGHWAY CONSTRUCTION AND TO MERGE ONTO HIGHWAY 58 EAST WHEN SHE WAS STRUCK FROM BEHIND BY A PICK UP TRUCK. SHE THEN STRUCK THE VEHICLE IN FRONT OF HER. THE AIRBAGS IN THE VEHICLE DID NOT DEPLOY.
NHTSA complaint #10611382 — an unverified report by a vehicle owner.
at 40,000 milesMiddle Village, NY
AIR BAGS
TURNED VEHICLE ON, AIR BAG WARNING LIGHT CAME ON AND WON'T GO OFF. TAKEN TO VW DEALER AND THEY SAID SOMETHING ABOUT A MODULE THAT WOULD HAVE TO BE REPAIRED AND THEY'RE NOT RESPONSIBLE FOR THAT. NO ACCIDENT HAS OCCURRED THAT WOULD CAUSE THE AIRBAG TO DEPLOY OR CAUSE THE LIGHT TO GO ON. IT CERTAINLY IS AN ISSUE THAT VW SHOULD REPAIR. CAR ONLY HAS A LITTLE OVER 40,000 MILES.
NHTSA complaint #10586401 — an unverified report by a vehicle owner.
at 65,000 milesWatertown, MA
AIR BAGS
THE AIRBAG STOPPED FUNCTIONING WITHOUT ANY REASON. THE CAR WAS BEING STARTED WHEN THE AIRBAG ERROR INDICATOR CAME ON AND STATED AIRBAGS ARE NOT FUNCTIONAL. VW SAYS THAT THIS IS NOT INCLUDED IN THE SAFETY WARRANTY, WHICH DOES NOT MAKE ANY SENSE SINCE ITS CLEARLY A SAFETY ISSUE AND SHOULD NOT BE FAILING ESPECIALLY WHEN THE CAR IS ONLY 3 YEARS OLD AND HAS ONLY 65,000 MILES.
NHTSA complaint #10542770 — an unverified report by a vehicle owner.
at 49,500 milesFort Stewart, GACrash
AIR BAGS
I WAS DRIVING ON THE INTERSTATE (I77SOUTHBOUND) AND ALL OF A SUDDEN THE VEHICLE IN FRONT OF ME STARTED SLAMMING ON THEIR BRAKES. INSTANTLY I HIT MY BRAKES AND STOPPED SAFELY WITHOUT HITTING THAT VEHICLE. LITERALLY 2 OR 3 SECONDS LATER, A CAR REAR ENDS ME AT SPEED OF APPROXIMATELY 65-70 MPH WHILE I WAS STOPPED. AFTER THAT CAR HIT ME AT THAT RATE OF SPEED, IT CAUSED ME TO COLLIDE INTO THE CAR IN FRONT OF ME. I DIDN'T HAVE A SINGLE ONE OF MY AIRBAGS DEPLOY AT ALL. I WOULD LIKE TO FILE A LAWSUIT AGAINST VOLKSWAGEN BECAUSE OF THIS REASON.
NHTSA complaint #10524165 — an unverified report by a vehicle owner.
at 56,000 milesConover, OH
AIR BAGS
THE SEAL BETWEEN THE CONNECTORS AND THE DRAIN HOSE FOR THE SUNROOF DRAINS LEAK (THREE OF FOUR CONNECTORS), ALLOWING WATER TO RUN DOWN THE BOTH DRIVER AND PASSENGER SIDE A-PILLARS. THIS RESULTED IN THE AIRBAG AND ITS ASSOCIATED MOUNTS/WIRING AND HARNESS GETTING SOAKED. THE WATER CONTINUED DOWN THE A PILLARS TO COLLECT IN THE FRONT WHEEL WELLS. THE PATH OF THE WATER WAS OVER/THROUGH THE DRIVERS SIDE INTERIOR JUNCTION/FUZE BLOCK. THE REAR DRAINS ALSO LEAK, CAUSING INTERMITTENT ELECTRICAL MALFUNCTIONS. NOTE THAT THIS LEAK IS NOT DUE TO THE DRAINS BEING BLOCKED. RATHER THE SEALS BETWEEN THE WHITE PLASTIC THAT CONNECTS TO THE DRAIN AND THE BROWN DRAIN HOSE IS NOT COMPLETE. THIS ALLOWS WATER TO DRIP DOWN ONTO THE FRAME. AS MUCH AS 2-3 GALLONS OF WATER COULD ENTER DURING A MILD RAIN STORM.
NHTSA complaint #10477473 — an unverified report by a vehicle owner.
at 23,000 milesFort Lauderdale, FLCrash
AIR BAGS
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, ANOTHER VEHICLE TRAVELING 40 MPH CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE SPUN UNCONTROLLABLY AND WAS TURNED AROUND WHERE THE SECOND VEHICLE CRASHED INTO THE CONTACT'S VEHICLE AGAIN ON THE FRONT DRIVER SIDE DOOR. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 23,000.
NHTSA complaint #10475595 — an unverified report by a vehicle owner.
at 38,000 milesNewtown, CT
AIR BAGS
CAR WAS DRIVEN DAILY AND AIR BAG ERROR INDICATOR CAME ON AND HAS STAYED ON. VW NOT WILLING TO FIX ISSUE AT ALL.
NHTSA complaint #10450398 — an unverified report by a vehicle owner.
at 39,000 milesRiverview, FLCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT A VEHICLE CRASHED INTO THE REAR OF HIS VEHICLE, CAUSING HIM TO BE PUSHED INTO A PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD, NECK AND BACK. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE LOT. THE CONTACT BELIEVED THAT THE AIR BAGS SHOULD HAVE DEPLOYED DUE TO THE SEVERITY OF THE IMPACT. THE FAILURE AND THE CURRENT MILEAGE WAS 39,000.
NHTSA complaint #10448217 — an unverified report by a vehicle owner.
at 32,000 milesEscondido, CACrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING 50 MPH WHEN HE WAS INVOLVED IN A THREE VEHICLE CRASH. THE CONTACT CRASHED INTO THE REAR OF ONE VEHICLE AND ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS FAILED TO RESTRAIN THE CONTACT. THE CONTACT WAS THROWN INTO THE STEERING WHEEL AND SUSTAINED INJURIES TO THE HEAD AND CHEST. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE AIR BAGS WERE NOT TO DEPLOY BECAUSE THE SENSORS WERE NOT ACTIVATED. THE FAILURE MILEAGE WAS 32,000.
NHTSA complaint #10429436 — an unverified report by a vehicle owner.
at 121,105 milesTexas, TX
AIR BAGS
AIRBAG ERROR LIGHT.
NHTSA complaint #10420854 — an unverified report by a vehicle owner.
at 24,000 milesSaddle Brook, NJCrash1 injured
AIR BAGS:SIDE/WINDOW
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 5 MPH THE CONTACT WAS INVOLVED IN A CRASH. THE VEHICLE WAS STRUCK ON THE FRONT AND REAR DRIVERS SIDE DOOR. THE SEAT AND CURTAIN AIR BAGS DEPLOYED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE SCENE. A POLICE REPORT WAS FILED. THE CONTACT WENT TO THE EMERGENCY ROOM BECAUSE HE SUFFERED A SLIGHT LOSS OF HEARING, SENSITIVITY, AND RINGING IN THE LEFT EAR CAUSED BY THE DEPLOYMENT OF THE CURTAIN AIR BAG. THE EMERGENCY ROOM PHYSICIAN ADVISED THE CONTACT THAT WITHIN A FEW DAYS HE WOULD FEEL RELIEF. THE CONTACT CONTINUED TO EXPERIENCE THE SYMPTOMS AND NOTIFIED A DOCTOR WHO DIAGNOSED THE SYMPTOMS TO BE CAUSED BY TINNITUS AND HYPERACUSIS. THE CONTACT CONTINUED TO RECEIVE TREATMENT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
NHTSA complaint #10416510 — an unverified report by a vehicle owner.
at 2,800 milesDingmans Ferry, PACrash1 injured
AIR BAGS
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING LIGHTS ON THE INSTRUMENT PANEL PRIOR TO THE CRASH. THE DRIVER SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT GARAGE AND THEY ARE WAITING AN INVESTIGATION UPON APPROVAL. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,800. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10378014 — an unverified report by a vehicle owner.
at 41,200 milesDracut, MA
AIR BAGS
VW JETTA TDI 2010. ON FOUR OCCASIONS THE CAR HAS COMPLETELY DIED WHILE MOVING SLOWLY. (5 TO 20 MPH) EVERYTHING IN THE CAR STAYED ON. I HAD TO TURN THE KEY OFF. PLACE THE CAR IN PARK AND RESTART THE CAR. THERE WAS NO INDICATION OF ANY PROBLEMS BEFORE OR AFTER THE CAR STALED OUT. NOTHING IN THE CAR TURNED OFF OR ON, EXCEPT THE RADIO AFTER I TURNED THE KEY TO THE OFF POSITION. ALSO WHILE DRIVING DOOR LOCKS STARTED TO CLICK OPEN AND CLOSED AT 65 MPH. AFTER 10 MIN OF RANDOM CLICKING THE DOORS LOCKED AND STAYED LOCKED. AIRBAG LIGHT CAME ON WHILE DRIVING. THE LIGHT WENT BACK OFF AFTER 20 MIN OR SO. HAS NOT COME BACK ON. TRANSMISSION IS GENERALLY SMOOTH, HOWEVER AT RANDOM IT IS VERY ABRUPT, EVEN DURING GRADUAL OR STEADY ACCELERATION/DECELERATION. CAR HAS ONLY ONE DRIVER. HAS ONLY EVER HAD CORRECT FUEL. VARIOUS OTHER ELECTRICAL PROBLEMS BEGAN AT 300 MILES. ALL PROBLEMS ARE RANDOM. VW CONTINUALLY DISMISSES ME. IT IS GOING INTO SHOP AGAIN ON MONDAY. FROM THE SOUNDS OF IT THEY DO NOT EXPECT TO DO ANYTHING TO FIX THE CAR. JUST DRIVE IT A FEW DAYS AND SEE IF A PROBLEM HAPPENS. CAR HAS PUT ME IN THE MIDDLE OF INTERSECTION WITH NO CONTROL.
NHTSA complaint #10366637 — an unverified report by a vehicle owner.