FaultScore

2010 Volkswagen Jetta window and wiper problems

14 of the 1,184 complaints about the 2010 Volkswagen Jetta are about the glass, mirrors and wipers — 1% of everything reported for this model year. Half of the failures with a mileage on record happened before 62,144 miles.

A

14

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Sun/Moon Roof Assembly 6 42.9%
Visibility 5 35.7%
Visibility/Wiper 3 21.4%

Windows, Mirrors & Wipers across every Volkswagen Jetta year

1994 16 2.8%
1995 29 5.1%
1996 13 2.3%
1997 17 3.0%
1998 44 7.7%
1999 85 15.0%
2000 79 13.9%
2001 72 12.7%
2002 46 8.1%
2003 22 3.9%
2004 11 1.9%
2006 25 4.4%
2009 10 1.8%
2010 14 2.5%
2011 26 4.6%
2012 24 4.2%
2013 12 2.1%
2019 23 4.0%

What owners said

Filed with NHTSA, in their own words.

at 105,000 miles Jacksonville Beach, FL

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2010 Volkswagen Jetta. The contact stated she was unable to start the vehicle, due to a battery shortage. The contact stated that the warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the battery to be replaced. The battery had been replaced three-time. The contact also stated that the rear lights failed to operate. The vehicle was not diagnosed or repaired. A dealer was not contacted. Additionally, while driving 75 MPH, the sunroof detached from the vehicle. The contact stated that there was no injury. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 105,000.

NHTSA complaint #11455485 — an unverified report by a vehicle owner.

NEW Haven, CT

VISIBILITY/WIPER

CONTROL PANEL FAN STOPPED WORKING AND BACK PASSENGER FLOOR IS WET.

NHTSA complaint #11391133 — an unverified report by a vehicle owner.

at 75,000 miles Butler, PA

VISIBILITY/WIPER

CAR WAS TAKEN INTO DEALERSHIP IN APRIL 2015 FOR INSPECTION. NEEDED NEW STRUTS AND DRIVER DOOR PANEL, DOOR NEEDED FIXED DUE TO NO LIGHTS ON LOCKS AND DOOR ITSELF WOULD NOT LOCK. PAID $1400 FOR EVERYTHING WHEN PICKING UP THE CAR, GOT IN CAR AND RADIO DID NOT WORK WHEN PICKING UP. SAID IT WAS A FUSE, NEVER FIXED THE PROBLEM. SEPTEMBER 2015 WINDSHIELD WIPERS QUIT WORKING. $45 FOR THAT REPAIR. 2-3 WEEKS LATER BATTERY DIED. REPLACED THE BATTERY FOR $111. 3-4 WEEKS LATER BATTERY WAS DEAD AGAIN, HAD TO TOW IT TO SHOP. REPLACED BATTERY AGAIN $200+ PARTS AND LABOR. 3-4 WEEKS LATER AFTER REPLACING THE BATTERY TWICE, SAME THING HAPPENS AGAIN. CAR IS DEAD, TOWED TO SHOP AGAIN. CAN'T FIGURE OUT THE PROBLEM, TOWED TO DEALERSHIP. TAKEN TO A DEALERSHIP FOR ONE PROBLEM OF THE CAR BEING DEAD NOW THERE IS A SHIFTER PROBLEM AND THE ABS UNIT NEEDS REPLACED. THE ABS LIGHTS WERE NOT ON WHILE THE CAR WAS AT THE LAST SHOP BEFORE THIS DEALERSHIP. THE CAR HASN'T BEEN DRIVEN FOR APPROXIMATELY 5-6 MONTHS IF NOT LONGER DUE TO THESE ISSUES. HOW DOES MY ABS UNIT NEED REPLACED IF IT HASN'T BEEN DRIVEN?

NHTSA complaint #10870147 — an unverified report by a vehicle owner.

at 78,000 miles Penrose, CO

VISIBILITY/WIPER

I PURCHASED A 2010 VW JETTA JUST OVER A YEAR AGO AT THIS POINT. I LOVED IT AT FIRST, IT'S A CLEAN DIESEL. WITHIN 3-4 MONTHS OF OWNING IT THE STEREO HAS GONE OUT. VW HAS CHOSEN TO IGNORE THIS ISSUE EVEN THOUGH IT'S A KNOWN ISSUE! IT'S DRAINING BATTERIES, CAUSING ELECTRICAL AND FUSE ISSUES WHICH COULD LEAD TO SUBSTANTIALLY MORE DANGEROUS ISSUES IN THE FUTURE. PLEASE HELP THOSE OF US WHO ARE FIGHTING THIS BATTLE. IT'S 100S IF NOT 1000S TO GET FIXED AND IT'S ABSOLUTELY UNREASONABLE.. HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583

NHTSA complaint #10730868 — an unverified report by a vehicle owner.

at 80,000 miles Middletown, CT

VISIBILITY:SUN/MOON ROOF ASSEMBLY

SUNROOF DRAINS COME APART ALLOWING WATER TO ENTER AUTOMOBILE. WET INTERIOR ALLOWS MOLD TO GROW INSIDE CAR CAUSING A POSSIBLE HEALTH HAZARD. WINDOWS STEAM UP BLOCKING VIEW OUT OF CAR CAUSING DANGEROUS DRIVING CONDITIONS. WATER DRIPS ONTO ELECTRICAL CONNECTORS AND MOISTURE PRESENT IN CAR CAUSES CORRODING OF ELECTRICAL CONNECTIONS INCREASING THE POSSIBILITY OF AN ELECTRICAL MALFUNCTION AND HAZARDOUS DRIVING CONDITION.

NHTSA complaint #10694983 — an unverified report by a vehicle owner.

at 54,289 miles Franklin, NC

VISIBILITY:SUN/MOON ROOF ASSEMBLY

WE WERE DRIVING ON A STRAIGHT WELL PAVED ROAD, NO POTHOLES OR DEBRIS, THE WEATHER IS CLEAR AND SUNNY WHEN OUR SUNROOF EXPLODED OUTWARD. FEDEX DRIVER FOLLOWING BEHIND US STATED THAT NOTHING HIT US, BUT SAW THE SUNROOF EXPLODE OUTWARD.

NHTSA complaint #10681905 — an unverified report by a vehicle owner.

at 70,000 miles Tinton Falls, NJ

VISIBILITY:SUN/MOON ROOF ASSEMBLY

THE SUNROOF DRAINAGE SYSTEM IS FAULTY AND LEAKS INSIDE THE CAR. DEALERSHIP CHARGED ME $350 TO FIX (NOT TO MENTION THAT NOW THE CAR SMELLS MUSTY) AND SUGGESTED THAT OTHER VW OWNERS WITH MY MODEL OF CAR HAVE HAD SIMILAR PROBLEMS. I AM CONCERNED THAT VW DID NOT DESIGN THE SYSTEM PROPERLY AND SHOULD FUND ANY MODIFICATIONS NECESSARY FOR EXISTING CAR OWNERS.

NHTSA complaint #10669574 — an unverified report by a vehicle owner.

at 146,000 miles Whitehall, MI

VISIBILITY:SUN/MOON ROOF ASSEMBLY

WHILE TRAVELING ON I-96 WEST TRAVELING AT 70MPH THE SUNROOF WHICH WAS CLOSED AT THE TIME SUDDENLY EXPLODED SENDING SHARDS OF GLASS EVERYWHERE. IT SOUNDED LIKE A GUN WENT OFF IN THE VEHICLE. I WAS VERY FORTUNATE THAT THE SUNROOF CURTAIN WAS CLOSED AT THE TIME WHICH CONTAINED MOST OF THE GLASS SHARDS. THIS IS A SERIOUS ISSUE THAT SHOULD BE LOOKED INTO. THERE WAS NOBODY ELSE ON THE HIGHWAY AROUND ME SO THERE IS NO POSSIBILITY THAT THIS WAS A STONE OR OBJECT FROM ANOTHER VEHICLE. THE TEMPERATURE OUTSIDE WAS 92 DEGREES F AND I HAD THE DRIVERS SIDE WINDOW OPEN APPROXIMATELY 50%. THIS WAS A TERRIBLE EXPERIENCE THAT I WAS LUCKY TO WALK AWAY FROM WITHOUT PHYSICAL INJURY. HOWEVER, I WILL NOT DRIVE THIS CAR AGAIN WITHOUT AN EXPLANATION! VERY DANGEROUS CAR!!!!

NHTSA complaint #10633180 — an unverified report by a vehicle owner.

at 100 miles Hockessin, DE

VISIBILITY

WINDSHIELD WASHER FLUID IS INGESTED INTO THE CABIN UPON ACTIVATION. FAILURE IS REPEATABLE AND CONSISTENT. DEALER SAYS THIS IS NORMAL AND COMMON TO ALL VW CARS. MSDS LISTS NOSE IRRITATION, HEADACHE, FATIGUE, NAUSEA, VISUAL IMPAIRMENT OR COMPLETE AND POSSIBLE BLINDNESS, ACIDOSIS, CONVULSIONS, CIRCULATORY COLLAPSE, RESPIRATORY FATIGUE, AND DEATH AS THE INHALATION HAZARDS FOR WASHER FLUID.

NHTSA complaint #10386197 — an unverified report by a vehicle owner.

at 500 miles Goldsboro, NC

VISIBILITY

THE DRIVER SIDE WIPER BLADE ON THIS JETTA IS SCRATCHING THE GLASS LEAVING A STREAK IN THE DRIVERS LINE OF SIGHT. THE BLADES HAVE BEEN REPLACED AND THE WINDSHIELD REPLACED ONLY TO HAVE THE NEW WINDSHIELD SCRATCHED IN THE DRIVERS VIEW. THIS HAS BEEN LOOKED AT BY SEVERAL DEALERSHIPS WITH NO FIX AVAILABLE OTHER THAN REPLACING THE WINDSHIELD EVERY FEW HUNDRED MILES OR DRIVING WITH DRIVERS VIEW OBSTRUCTED.

NHTSA complaint #10385768 — an unverified report by a vehicle owner.

at 7,000 miles Hayward, CA

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE THE CONTACT WAS DRIVING 15 MPH, THE VEHICLE SUDDENLY SHIFTED INTO FIRST GEAR, MOVED FORWARD AND STALLED. THE CONTACT STATED THAT A SENSOR WAS REPLACED (NO MORE INFORMATION WAS GIVEN). THE CONTACT ALSO STATED THAT THE SUNROOF LEAKED WHEN IT RAINED. THE DEALER COULD NOT FIND THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.

NHTSA complaint #10368296 — an unverified report by a vehicle owner.

Houston, TX

VISIBILITY

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. DURING MODERATE TO HEAVY RAINY WEATHER CONDITIONS LARGE AMOUNTS OF WATER FLOWED ONTO THE WINDSHIELD DUE TO THE DESIGN OF THE ROOF. THE DESIGN OF THE WINDSHIELD WIPERS ALSO FORCED LARGE AMOUNTS OF WATER INTO THE VIEWING RANGE OF THE DRIVER. THE MANUFACTURER WAS NOTIFIED AND INFORMED HIM THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 1,754. UPDATED 10/26/10. *LJ UPDATED 10/26/10

NHTSA complaint #10348953 — an unverified report by a vehicle owner.

at 335 miles Birmingham, AL

VISIBILITY

NEW 2010 JETTA SE WITHOUT RAIN SENSOR WINDSHIELD WIPERS. THE WIPER SPEED DECREASES WITH THE SPEED OF THE ENGINE AND DOES NOT CONSISTENTLY INCREASE WHEN THE ENGINE SPEED INCREASES. WHEN I SLOWED AS I APPROACHED A YIELD SIGN IN A DRIVING RAIN, MY WINDSHIELD WIPERS SLOWED SO MUCH THAT I WAS UNABLE TO SEE OUT THE WINDSHIELD. AS I ACCELERATED, THE SPEED DID NOT RETURN TO THE HIGH LEVEL AND I CONTINUED TO BE UNABLE TO SEE OUT THE WINDOW. A REPAIR WAS ATTEMPTED, THE WIPER MOTOR REPLACED, BUT NO CHANGE HAS RESULTED. I AM TOLD BY VW THAT THIS IS THE NEW DESIGN FOR THE WIPERS AND THERE IS NOTHING TO FIX.

NHTSA complaint #10297535 — an unverified report by a vehicle owner.

at 2,047 miles Pownal, ME

VISIBILITY

AFTER I CLOSED THE PASSENGER DOOR OF MY 2010 VW JETTA SPORTSWAGEN, THE FORWARD GLASS OF THE SUN ROOF EXPLODED OUTWARD. I AM IN THE PROCESS OF HAVING IT TRANSPORTED TO THE LOCAL VW DEALER TO HAVE IT REPAIRED.

NHTSA complaint #10295634 — an unverified report by a vehicle owner.

Other 2010 Volkswagen Jetta problems

← Full 2010 Volkswagen Jetta report