2012 Volkswagen Jetta transmission problems

POWER TRAIN

I recently bought vehicle seen there is a recall

NHTSA complaint #11648429 — an unverified report by a vehicle owner.

POWER TRAIN

A bolt holding my CV Joint backed out causing the bracket between two of the bolts to come lose. The bracket then swung as I drove a created a hole in my transmission. This caused me to lose transmission fluid and damage my transmission. My car has only been serviced at VW certified dealers so I am very disappointed with this issue

NHTSA complaint #11577827 — an unverified report by a vehicle owner.

POWER TRAIN

I remember having my keys in my hand and my car was slowly reversing out the driveway. I panicked, i was stomping on my brakes for a while jerking back and it took me about 2 minutes to finally get the key back in and try to put in park again. I went to a shop the following weekend because all the jerking and jabbing to get my key back in seems to have caused my ignition switch to misfire or whatever the word he (mechanic) used, so now i cannot take my key out like a regular person, I have to flick my key a certain way out anytime i want to turn my car off.(even mechanics have a hard time taking it out. I was also given a qr code to scan and was brought the this exact recall of the situation with my car. I now have my engine light on and [XXX] gave me the fault code for my map sensor. I’m not sure if the two are related but this was following the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11563924 — an unverified report by a vehicle owner.

POWER TRAIN

The car stop at the stop sign n in the traffic then push start n it worked 4times in a 2years I thought the vw made fir saving fuel. Today the car stop at highway n I almost got killed by sudden stopped. I got panicked couldn't think about anything then push the start it worked again. I Google myself, there are many same problems n reports for 2012 vw jetta. Please help me what I should do. Last year The vw dealer couldn't find anything wrong but there is some problem

NHTSA complaint #11431481 — an unverified report by a vehicle owner.

POWER TRAIN

Experiences rollaway issue but VIN not currently covered under recall.

NHTSA complaint #11429399 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2012 Volkswagen Jetta. The contact stated while turning into the parking lot at the residence, with a foot on the brake pedal, the contact was unaware that the vehicle was still in drive and turned off the vehicle. The contact stated that the vehicle rolled forward approximately 3-4 feet before the brake pedal was depressed and the vehicle was stopped. The vehicle was shifted into PARK and the contact restarted the vehicle and the vehicle operated as designed. The contact stated that a week later while at work, the vehicle failed to start-up. The vehicle remained at the contact’s place of employment. The contact reached out to a representative on at the Volkswagen website and was informed that the Vin was not under recall. The contact referenced NHTSA Campaign Number: 19V615000 (Electrical System, Steering) as a possible solution to the failure however, the Vin was not included. A dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.

NHTSA complaint #11426011 — an unverified report by a vehicle owner.

POWER TRAIN

AS I WENT TO CHANGE GEARS INTO REVERSE I HEARD A VERY HARD THUMP, THEN INTO DRIVE AND THE THUMP GOT LOUDER AND THE WHOLE ENGINE SHIFTED FORWARD. NOW IT SOUNDS AS IF EVERYTHING ( MOTOR ) IS ABOUT TO FALL OUT THE VEHICLE .

NHTSA complaint #11372721 — an unverified report by a vehicle owner.

POWER TRAIN

I WAS DRIVING THE CAR NORMALLY ON THE HIGHWAY AND I PUSHED THE CLUTCH IN AND IT WENT STRAIGHT THE FLOOR THIS IS A PROBLEM BECAUSE IT WAS THE SLAVE CYLINDER A KNOW FAILURE POINT. THIS IS DANGEROUS BECAUSE IO COULDN'T PUT THE CAR INTO GEAR AGAIN AND WAS IN NEUTRAL ON THE HIGHWAY. VOLKSWAGEN NEEDS TO FIX THIS ON THIS YEAR JETTAS.

NHTSA complaint #11365662 — an unverified report by a vehicle owner.

POWER TRAIN

JUST BOUGHT THIS VECHILE USED, WITH 136K MILES. ON INITIAL DRIVE, WHICH LASTED AROUND 30 MINUTES, EVERYTHING SEEMED FINE. NOW IT'S ALMOST LIKE ITS SLIPPING GEARS AND SLAMMING WHEN IT DOWN SHIFTS COMING TO A STOP. OBVIOUSLY CAME WITH NO WARRANTY, DIDN'T THINK I'D NEED TO PURCHASE THAT ON A CAR 8 YEARS OLD. BASIC ASSESSMENT, TRANSMISSION ISSUES WHILE IN MOTION AND COMING TO A STOP.

NHTSA complaint #11350386 — an unverified report by a vehicle owner.

POWER TRAIN

THE THROW OUT BEARING SUFFERED A CATASTROPHIC FAILURE AS I WAS GOING 80 MPH DOWN THE FREEWAY, TO REPLACE IT I DISCOVERED THAT THE SWAY BARS END LINKS WERE RUSTED SOLID AND THE BRAKES HAVE BEEN DONE 6 TIMES AND BROKEN EVERY TIME BUT THIS LAST TIME WITHIN A MONTH

NHTSA complaint #11339434 — an unverified report by a vehicle owner.

POWER TRAIN

I WAS ON MY WAY TO WORK AT 3 AM I JUMPED ON THE FREEWAY AND MY VEHICLE LOST ACCELERATION AND STARTED SPUTTERING BACK AND FORTH I WAS ABLE TO PULL ASIDE TO GET AWAY FROM THE FREEWAY THE CAR THEN SPED UP ON ITS OWN I PUT MY FOOT ON THE PEDAL TO SEE IF I COULD SLOW IT DOWN IT THEN DROVE NORMAL ABOUT A BLOCK AWAY FROM THE FREEWAY BACK TOWARD MY HOME IT LOST POWER AGAIN WHILE DRIVING VERY SCARY I NOTICED AN EPC LIGHT GO ON AND OFF 2 TIMES WHILE DRIVING WHEN I FINALLY GOT IT HOME I TURNED THE CAR IN THE ON POSITION AND NOTICED THE EPC LIGHT STAYING ON THANK YOU FOR YOUR TIME

NHTSA complaint #11300251 — an unverified report by a vehicle owner.

POWER TRAIN

THE CVT TRANSMISSION IS IS A KNOWN ISSUE THAT NISSAN FIXED UP TO THE 2010 MODELS UP TO 120000 BUT CONTINUED TO MANUFACTURE THEM AND THE 2012 MODELS HAVE THE SAME ISSUE. I AM DISAPPOINTED IN THE LACK OF RECALL DUE TO THIS ISSUE BEING SO PREVALENT ON INTERNET.

NHTSA complaint #11296780 — an unverified report by a vehicle owner.

POWER TRAIN

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE PARKING THE VEHICLE AND PLACING THE GEAR IN THE PARK POSITION, THE VEHICLE STARTED TO ROLL FORWARD DOWN A HILL. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE BEFORE THE VEHICLE ROLLED INTO A RIVER. THE VIN TOOL LOCATED A RECENT RECALL FOR NHTSA CAMPAIGN NUMBER: 19V615000 (STEERING, ELECTRICAL SYSTEM) THAT WAS ISSUED ON AUGUST 22, 2019. VILLAGE VOLKSWAGEN OF CHATTANOOGA (6001 INTERNATIONAL DR, CHATTANOOGA, TN 37421, (423) 855-4981) STATED THAT THEY DID NOT BELIEVE THE FAILURE WAS DUE TO THE RECALL. THE VEHICLE REMAINED PARKED AND WAS NOT REPAIRED. THE MANUFACTURER REFERRED THE CONTACT BACK TO THE DEALER TO SCHEDULE A RECALL REPAIR APPOINTMENT. THE CONTACT WAS INFORMED THAT FOLLOW-UP LETTERS WOULD BE MAILED AROUND OCTOBER 22, 2019. THE FAILURE MILEAGE WAS 120,000.

NHTSA complaint #11256100 — an unverified report by a vehicle owner.

POWER TRAIN

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS TURNED OFF AND PARKED WITH THE IGNITION KEY REMOVED FROM THE IGNITION SWITCH, THE VEHICLE WOULD ROLL AWAY. THE CONTACT INDICATED THAT THE EMERGENCY BRAKE NEEDED TO BE ACTIVATED EVERY TIME THE VEHICLE WAS PARKED TO PREVENT IT FROM ROLLING. THE VEHICLE WAS TAKEN TO HALLMARK VOLKSWAGEN AT COOL SPRING (620 BAKERS BRIDGE AVE, FRANKLIN, TN) WHERE IT WAS CONFIRMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 19V615000 (POWER TRAIN); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.

NHTSA complaint #11254665 — an unverified report by a vehicle owner.

POWER TRAIN

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ENGINE SEIZED FREQUENTLY WHILE DRIVING AND THERE WERE METAL FRAGMENTS STUCK IN THE ENGINE AND TRANSMISSION. IN ADDITION, THE ENGINE CONTROL MODULE AND BATTERY INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MCKINNEY VOLKSWAGEN (855-402-5098, 3600 S CENTRAL EXPY, MCKINNEY, TX 75070), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

NHTSA complaint #11123863 — an unverified report by a vehicle owner.

POWER TRAIN

I HAVE JUST FOUND OUT THAT THERE WAS A RECALL ON MY CAR ON 4/7/2015 ABOUT AN ISSUE WITH THE AXLES THAT I NEVER GOT A NOTICE TO TAKE ACTION OF WHAT TO DO TO FIX THE ISSUE

NHTSA complaint #11090918 — an unverified report by a vehicle owner.

POWER TRAIN

I PARKED AND COULD NOT REMOVE MY KEY OR TURN OFF THE ENGINE. MY CAR IS NOT SAFELY DRIVE ABLE. UNPREDICTABLE IF KEY WILL TUR ON OR WORSE STILL TURN OFF. THE FAILURE TO TURN OFF HAPPENED ON A PUBLIC STREET.

NHTSA complaint #11089779 — an unverified report by a vehicle owner.

POWER TRAIN

90K MILES TRANSMISSION AND TRANS AXEL WENT

NHTSA complaint #11084648 — an unverified report by a vehicle owner.

POWER TRAIN

TURNING MY KEY INTO THE IGNITION IS VERY DIFFICULT. TURNING THE KEY TO TURN OFF THE CAR IS HARD ALSO. HAVE TO JIGGLE STEERING WHEEL SOMETIMES TO GET THE KEY OUT OF THE IGNITION. SOMETIMES I HAVE TO JIGGLE THE KEY BACK AND FORTH TO GET THE KEY OUT AT ALL.

NHTSA complaint #11025365 — an unverified report by a vehicle owner.

POWER TRAIN

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE AND TIRE INFLATE SENSOR INDICATORS SUDDENLY ILLUMINATED BEFORE THE TRANSMISSION MALFUNCTIONED. THE GEAR WOULD NO LONGER SHIFT UP OR DOWN. THE CONTACT INDICATED THAT THE FAILURES OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO MENER VOLKSWAGEN IN LATHAM, NY WHERE IT WAS DIAGNOSED THAT THE MECHATRONICS UNIT INSIDE THE TRANSMISSION WAS FAULTY AND THE ENTIRE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 110,000.

NHTSA complaint #11025419 — an unverified report by a vehicle owner.

POWER TRAIN

5-SPEED MANUAL TRANSMISSION FAILED AFTER ONLY 80,200 MILES. UNDER NORMAL DRIVING CONDITIONS, ACCELERATING AFTER A STOP, THERE WAS A NOTICEABLE "CLUNK" SOUND AFTER SHIFTING FROM 1ST TO 2ND GEAR, AND THEN A CONTINUOUS LOUD RATTLING SOUND IN ALL THE GEARS 2ND-5TH. VEHICLE REMAINED DRIVABLE THOUGH WITH A CONTINUOUS CLATTERING SOUND IN 2ND-5TH GEARS AND WITH A SLIGHT SHUDDERING WHILE IN MOTION. VEHICLE HAD RECENTLY RECEIVED REGULAR 80,000 SERVICE. NO INDICATION OF A PROBLEM EXISTED UNTIL IT WAS MANIFEST IN THIS FAILURE. VEHICLE REMAINED DRIVABLE THOUGH NORMAL SPEEDS ENOUGH TO TAKE TO DEALERSHIP APPROXIMATELY 40 MILES AWAY. DIAGNOSIS WAS A PROBLEM IN THE GEARBOX NECESSITATING A REPLACEMENT OF THE TRANSMISSION. GIVEN THE RELIABILITY OF MOST MANUAL TRANSMISSIONS, I CONSIDER THIS FAILURE TO BE PREMATURE IN COMPARISON TO ITS EXPECTED SERVICE LIFE, AND THEREFORE MOST LIKELY DUE TO SOME DEFECT IN THE UNIT. VEHICLE IS CURRENTLY IN FOR SERVICE TO HAVE THE TRANSMISSION REPLACED. WILL PROVIDE DOCUMENTATION ONCE THE VEHICLE HAS BEEN RETURNED.

NHTSA complaint #11010559 — an unverified report by a vehicle owner.

POWER TRAIN

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING 20 MPH, THE VEHICLE ACCELERATED FORWARD IN A JERKING MOTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED PER A RECALL RELATED TO THE FAILURE; HOWEVER, THE FAILURE RECURRED. ALSO, A HOWLING SOUND EMITTED FROM THE ENGINE AND THE OIL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. IN ADDITION, THE CONTACT STATED THAT THE HEADLIGHTS BECAME INOPERABLE INTERMITTENTLY WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE FRONT DRIVER SEAT INDEPENDENTLY READJUSTED AND THE STEERING WHEEL SHOOK VIOLENTLY WHEN THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE AND THE STEERING RACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 66,000.

NHTSA complaint #10914267 — an unverified report by a vehicle owner.

POWER TRAIN

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE

NHTSA complaint #10910873 — an unverified report by a vehicle owner.

POWER TRAIN

THE VEHICLES ENGINE WOULD REV BY ITS SELF WITH THE PEDAL STUCK TO THE FLOOR AND THE CLUTCH WOULD NOT DISENGAGE DURING THIS LEAVING THE VEHICLE ACCELERATING ON ITS OWN.

NHTSA complaint #10852866 — an unverified report by a vehicle owner.

POWER TRAIN

THE CAR UNINTENTIONALLY ACCELERATES AND THERE SEEMS TO BE AN ISSUE WITH THE CLUTCH DISENGAGING AT HIGHWAY SPEEDS. THE CAR HAS 42K MILES ON IT AND THE DEALER WANTS A PER-AUTHORIZATION SIGNED OF $1600 BEFORE THEY WILL LOOK AT THE ISSUE. UNSAFE AND INSANE!

NHTSA complaint #10816677 — an unverified report by a vehicle owner.

POWER TRAIN

THERE IS A SERIOUS DESIGN FLAW IN THE REAR AXLE OF THIS VEHICLE WHEREBY ROAD DEBRIS CAN STRIKE THE AXLE CAUSING IT TO BEND. I THINK THE DESIGN FLAW IS TWO-FOLD. 1. THE AXLE IS PLACED IN SUCH A MANNER THAT IT IS TOTALLY UNPROTECTED FROM ROAD DEBRIS. 2. THE METAL OF THE AXLE AND TRAILING ARMS IS NOT HARDENED TO A STRONG ENOUGH DEGREE TO WITHSTAND DEBRIS STRIKES AND SUBSEQUENT STRESS. DRIVING AT HIGHWAY SPEEDS, I RAN OVER A 4-6" PIECE OF TWO BY FOUR OR POSSIBLY ANGLE IRON (NOT SURE WHICH). THE OBJECT WAS KICKED UP BY THE FRONT COWLING. THE OBJECT MADE MULTIPLE IMPACT STRIKES UNDER THE CAR FROM FRONT TO BACK AS EVIDENCED BY THE MARKINGS LEFT ON THE ALUMINUM COVERED INSULATION THAT COVERS THE UNDERCARRIAGE, ULTIMATELY STRIKING THE REAR AXLE, CAUSING IT TO BEND. THE BEND IN THE AXLE IS FRONT-TO-BACK. THIS IS NOT FROM BACKING OVER ANY OBJECT (SEE CAMPAIGN 14V656000). THIS IS A SERIOUS DESIGN FLAW AND A SERIOUS SAFETY ISSUE. THE REAR AXLE AND TRAILING ARMS ARE EXPOSED TO ROAD DEBRIS AND NOT OF SUFFICIENT STRENGTH TO WITHSTAND IMPACT AND SUBSEQUENT STRESS ON TRAILING ARMS. A THIN PIECE OF SHEET METAL IS NOT SUFFICIENT TO REMEDY THIS ISSUE AND IS EXPOSING AMERICAN DRIVERS TO SERIOUS CRASH POTENTIAL AND DEATH. YOU CAN ALSO SEE CHINA'S INVESTIGATION OF THIS ISSUE HERE: HTTP://WWW.DPAC.GOV.CN/XWDT/GZDT/201509/W020150911606237827139.PDF AND HERE: HTTP://WWW.DPAC.GOV.CN/VIDEO_XINSUTENG/

NHTSA complaint #10811366 — an unverified report by a vehicle owner.

POWER TRAIN

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING AT 65 MPH, THE ELECTRONIC POWER CONTROL LIGHT ILLUMINATED AND THE VEHICLE BEGAN TO SLOW DOWN TO 35 MPH. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 47,890.

NHTSA complaint #10789233 — an unverified report by a vehicle owner.

POWER TRAIN

SINCE PURCHASING THIS VEHICLE NEW ALMOST 3 YEARS AGO, IT HAS VERY OCCASIONALLY EXHIBITED A HESITATION DURING ACCELERATION FROM A STOP. IT IS A TDI VERSION WITH THE AUTOMATED MANUAL DSG TRANSMISSION. UP TILL NOW, IT HAS BEEN IMPOSSIBLE TO INDUCE ON COMMAND, MAKING IT VERY DIFFICULT FOR THE TWO DEALERSHIPS THAT HAVE EXAMINED IT TO IDENTIFY THE PROBLEM. EACH TIME THIS HAS OCCURRED, IT SEEMS TO FOLLOW A VERY BRIEF ACCELERATION, AS THOUGH YOU ARE STARTING TO MOVE INTO TRAFFIC AND THEN BACK OFF THE THROTTLE FOR AN INSTANT BEFORE REAPPLYING THE THROTTLE. AS YOU STEP BACK INTO THE THROTTLE, THERE IS NO CHANGE IN ENGINE SPEED FOR ABOUT THREE SECONDS, REGARDLESS OF PEDAL POSITION - IT JUST CONTINUES TO IDLE UNTIL IT FINALLY RESPONDS NORMALLY. SINCE THIS USUALLY OCCURS WHEN MAKING A LEFT TURN IN FRONT OF ONCOMING TRAFFIC OR MERGING FROM A DRIVEWAY, THE THREE SECONDS OF DELAY DURING WHICH YOU ROLL FORWARD CAN BE VERY DANGEROUS.

NHTSA complaint #10690205 — an unverified report by a vehicle owner.

POWER TRAIN

SAME PROBLEM AS DESCRIBED IN NHTSA ACTION NUMBER: PE09035 AND NHTSA RECALL CAMPAIGN NUMBER:09V333000 CAR IS CURRENTLY AT VOLKSWAGEN DEALER AWAITING A REPLACEMENT MEGATRONICS UNIT TO REPLACE ORIGINAL UNIT. VEHICLE WOULD NOT ACCELERATE AFTER STOPPING AT A TRAFFIC LIGHT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

NHTSA complaint #10679447 — an unverified report by a vehicle owner.