2002 Volkswagen Jetta transmission problems

POWER TRAIN

WHILE THE VEHICLE IS IN MOTION, IT "JERKS" OR MAKES A SHAKING MOVEMENT. WHILE THE VEHICLE IS IN MOTION, THE "DOOR AJAR" LIGHT STAYS ON ALTHOUGH ALL DOORS HAVE BEEN OPENED AND CLOSED. WHILE STATIONARY, THE VEHICLE BRAKE LIGHT IS NOT WORKING. WHILE STATIONARY AND IN MOTION, THE VEHICLE'S CHECK ENGINE LIGHT STAYS ON. THE REAR MIDDLE PASSENGER SEATBELT IS NOT USEABLE. THE DRIVER'S DOOR REMAINS UNLOCKED AFTER PRESSING THE "LOCK DOORS" BUTTON.

NHTSA complaint #11131795 — an unverified report by a vehicle owner.

POWER TRAIN

THE SHIFTER FIRST LOCKED UP IN HEAVY TRAFFIC, THEN LATER CAME COMPLETELY LOOSE IN TRAFFIC. THE VW PARTS DEPARTMENTS SAID THIS PROBLEM HAS HAPPENED SO MUCH THAT NO ONE WITHIN 200 MILES HAD THE PARTS IN STOCK AS THEY WERE SOLD OUT. VW REFUSED TO COOPERATE WITH THE BETTER BUSINESS BUREAU IN RESOLUTION. THE BBB TOLD ME TO REPORT TO THE NHTSA>

NHTSA complaint #10984494 — an unverified report by a vehicle owner.

POWER TRAIN

AFTER SITTING IN TRAFFIC AND DRIVING AT LOW SPEEDS THE CAR SUDDENLY WILL SLIP OUT OF GEAR. THE ENGINE RACES AND I AM STUCK IN FIRST. I HAVE TO CONTINUE TO DRIVE AT HIGH RPMS IN 1ST JUST TO GET HOME. IT HAPPENED INTERMITTENTLY AT FIRST, BUT NOW IT HAPPENS DAILY IN TRAFFIC. I TOOK IT VOLKSWAGEN AND THEY SAY NOTHING IS WRONG. TOOK IT TO A TRANSMISSION SHOP AND THEY SAY THE TRANSMISSION MUST BE REBUILT FOR $6000. IF I TURN THE CAR OFF AND IT COOLS DOWN, I CAN SOMETIMES GET IT TO STAY IN GEAR. IT HAPPENED SEVERAL TIMES WHILE ACCELERATING ONTO A FREEWAY NEARLY CAUSING AN ACCIDENT BECAUSE I HAD TO QUICKLY PULL OFF THE ROADWAY. UNREAL THAT VOLKSWAGEN IS "UNAWARE" OF THIS ISSUE AND CAN'T SEEM TO REPAIR IT. PLEASE RECALL!

NHTSA complaint #10584337 — an unverified report by a vehicle owner.

POWER TRAIN

ENGINE ABRUPTLY LOST ALL POWER AND TURNED OFF WHILE DRIVING DOWN THE STREET. NO WARNING LIGHTS CAME ON, AND THE CAR RESTARTED AND RAN NORMALLY FOR 6 MONTHS. THE SAME THING HAPPENED ABOUT 6 MONTHS LATER. 10 MINUTES AFTER THE SECOND EPISODE, MECHANIC WASN'T ABLE TO FIND A FAULT CODE AND DROVE IT WITHOUT THE STALL RECURRING.

NHTSA complaint #10583431 — an unverified report by a vehicle owner.

POWER TRAIN

AFTER STARTING THE CAR AND LETTING IT WARM UP. I DROVE OUT OF MY DRIVEWAY TO THE STOP SIGN. MADE A RIGHT TURN AND THEN A QUICK LEFT. AFTER TURNING THE CAR COULD NOT GO INTO GEAR,THE RPMS KEPT RACING UP. BUT THE GEAR WOULD NOT ENGAGE. PULLED INTO A STORE PARKING LOT AND DROVE AROUND IN CIRCLES AT THIS LOW SPEED. UNTIL FINALLY THE CAR JUMPED INTO GEAR AND I TOOK OFF. CAR WAS DIAGNOSED AS HAVING A BAD MOTHER BOARD TO THE CARS COMPUTER. IT DROVE FINE FOR A FEW DAYS THEN AT A STOP LIGHT IT JUMPED OFF AGAIN. (CAR WAS WARM BECAUSE I HAD DRIVEN A DISTANCE). TODAY I HAD THE TRANSMISSION FLUSHED AND CHANGED. NO IMPROVEMENT AGAIN. USUALLY THE CAR WILL DRIVE STRAIGHT AFTER IT'S REAL WARM. BUT IF I MAKE A SHARP TURN THE CAR JERKS AND REVS UP THE RPMS JUST AS IF IT WAS COLD. THE VW FOLKS KEPT MISDIAGNOSING AND GIVING ME THE WRONG PARTS (THESE MUST BE THE SAME PEOPLE THAT MADE THE TRANSMISSION. THEY'VE BEEN A NIGHTMARE FOR ASSISTANCE VERY UNKNOWLEDGEABLE. I HAVE BEEN BUYING VOLKSWAGENS SINCE 1974. I HAVE NEVER HAD SUCH A CRAPPY PIECE OF A CAR(ALSO MY FIRST TIME OWNING A CAR WITH A AUTOMATIC TRANSMISSION AND MY LAST). IT DRIVES BEAUTIFULLY (WHEN IT'S WORKING) BUT HAS ALL PLASTIC CRAP FOR PARTS.(WHILE STILL UNDER WARRANTY I HAD MOST OF THAT REPLACED). BUT TO FIND THAT THE TRANSMISSION IS FAULTY I DEMAND A RECALL ON THIS 2002 VW JETTA 1.8T. I PROMISE I'LL NEVER BUY ANOTHER VW OR WILL I LET ANY ONE I KNOW OR CONTACT THROUGH SOCIAL MEDIA PURCHASE A VW. I CAN ACTUALLY SAY WE HAVE BEEN RIPPED OFF BY VW WITH THEIR LOW STANDARDS FOR A CAR. THESE CARS USED TO LAST FOREVER WHAT A WAY TO RIP OFF THE PUBLIC FORM FOR MONEY! JUST LIKE TOYOTA HAD A RECALL VOLKSWAGEN YOU NEED TO RECALL THIS UNREPAIRABLE CAR NO AND SAVE YOUR ADVERTISEMENT FEES, BECAUSE BAD NEWS TRAVEL FASTER..

NHTSA complaint #10465330 — an unverified report by a vehicle owner.

POWER TRAIN

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

NHTSA complaint #10445076 — an unverified report by a vehicle owner.

POWER TRAIN

TRANSMISSION FAILURE RESULTING IN INABILITY TO SHIFT ABOVE THIRD GEAR WITHOUT ALLOWING THE CAR TO WARM UP FOR 20+ MINUTES. SOMETIMES THE TRANSMISSION WILL SLIP OUT OF GEAR AND THE CAR WILL LOSE ALL POWER FROM THE ENGINE. (RPMS DROP TO 0, CAR WILL COAST).

NHTSA complaint #10445116 — an unverified report by a vehicle owner.

POWER TRAIN

THE CAR BEGAN TO SLIP OUT OF GEAR. EVEN THOUGH THE GAS PEDAL WAS PRESSED, THE CAR WOULD NOT ACCELERATE. THE MECHANIC SAYS THE TRANSMISSION FLUID IS BURNT OUT WHICH INDICATES AN INTERNAL TRANSMISSION PROBLEM. REPAIR ESTIMATES BETWEEN 3500 AND 4000.

NHTSA complaint #10444729 — an unverified report by a vehicle owner.

POWER TRAIN

AT A COLD START, CAR IS SLUGGISH GOING INTO 2ND GEAR. SOUNDS LIKE THE ENGINE IS REVVING UP AT ACCELERATION, BUT IT WILL GO NO FASTER THAN 10 MPH!! ALSO I CANNOT REVERSE! THE CAR MUST BE WARM (190 TEMP) IN ORDER TO REVERSE AND SHIFT PROPERLY! IVE READ OF OTHER VWS WITH SIMILAR PROBLEMS.

NHTSA complaint #10444472 — an unverified report by a vehicle owner.

POWER TRAIN

ON COOL DAYS (APPROXIMATELY 40 DEGREES FAHRENHEIT AND BELOW), THE AUTOMATIC TRANSMISSION STARTS OUT IN EMERGENCY RUNNING MODE IN THIRD GEAR. IF CAR WARMS UP SUFFICIENTLY, THE IGNITION CAN BE TURNED OFF AND RESTARTED TO GET THE TRANSMISSION TO WORK CORRECTLY. I HAVE READ MANY BOARDS WHERE PROBLEMS VERY SIMILAR TO THIS SEEM WIDESPREAD AND MANY HAVE BEEN FORCED TO DO COSTLY REPAIRS. A RECALL MAY BE NECESSARY FOR THIS ISSUE.

NHTSA complaint #10442416 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION

THE TRANSMISSION STARTED SLIPPING AND SHIFTING HARD BETWEEN 2ND AND 3RD. THIS OCCURRENCE IS DUE TO A FAULTY TRANSMISSION CONTROL UNIT AND TRANSMISSION SOLENOID. IF NOT PROPERLY TAKEN CARE OF THIS MIGHT CAUSE A TRANSMISSION FAILURE AND ULTIMATELY A TRANSMISSION CRASH. THIS MEANS A NEW TRANSMISSION AND THE COST CAN RANGE FROM 3000-7000 DOLLARS. THIS HAS HAPPENED TO MANY VW OWNERS. ESPECIALLY VOLKSWAGENS BETWEEN 2001-2003.

NHTSA complaint #10441753 — an unverified report by a vehicle owner.

POWER TRAIN

MY 2002 VW JETTA GLX (AUTOMATIC) HAS SEVERE TRANSMISSION PROBLEMS. WHEN ACCELERATING, IT HESITATES AND THEN POPS INTO GEAR JERKING THE CAR. THIS IS VERY ALARMING AND DANGEROUS, ESPECIALLY WHEN I AM ON THE ROAD WITH OTHER VEHICLES AROUND ME. I ALMOST HAD SEVERAL ACCIDENTS DUE TO TRYING TO PULL OUT IN TRAFFIC BUT THE TRANSMISSION IS SO UNRELIABLE AND SLIPS THEREBY CAUSING ME TO STALL IN ONCOMING TRAFFIC. THEN, TODAY THE CAR WOULD NOT GO INTO REVERSE OR NEUTRAL AT ALL. I'VE SEEN SO MANY TRANSMISSION COMPLAINTS ABOUT THIS YEAR'S MODEL AND IT IS SO UNFAIR FOR THE CONSUMER TO BE RESPONSIBLE FOR THIS EXPENSIVE REPAIR.

NHTSA complaint #10438515 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION

THE AUTOMATIC TRANSMISSION-WHEN SHIFTED INTO D-LAGS FOR A FEW SECONDS AND THEN THE CAR LUNGES FORWARD-TRANSMISSION SHIFTS IN AN ODD MANNER-CAR ONLY HAS 43000 MILES ON IT-ORIGINAL MILES-.

NHTSA complaint #10436643 — an unverified report by a vehicle owner.

POWER TRAIN

WHILE DRIVING THE CAR AT 35MPH THE TACHOMETER WILL INCREASE AND DECEASE AT 2000RPM'S AND CAR WILL SLIGHTLY INCREASE AND THEN DECREASE IN SPEED. THERE IS A JERKING BETWEEN 3RD AND 4TH GEAR. ALSO THERE IS A SLIGHT DELAY OF MOVEMENT FROM PARK TO REVERSE. BOTH ARE SAFETY HAZARDS WHILE ON STREETS WITH TRAFFIC.

NHTSA complaint #10436448 — an unverified report by a vehicle owner.

POWER TRAIN

AUTOMATIC TRANSMISSION WHEN COLD WILL HESITATE OR NOT CATCH AT ALL WHEN PUTTING INTO DRIVE. PUTTING THE CAR INTO 1ST, THEN MOVING IT TO DRIVE WILL USUALLY WORK. SHUDDERS WHEN COMING TO STOP AFTER HEATING UP AT TIMES. MECHANIC SAYS IT NEEDS A TRANSMISSION REBUILD AT $3000. FAILURE OF TRANSMISSION CONTROL MODULE AND CASCADING TO THE MASTER CONTROL MODULE CAUSED THE TRANSMISSION NOT TO LEAVE THE PARK POSITION, THAT TOW AND REPAIR WAS $300 ABOUT 30 DAYS AGO. THERE ARE HUNDREDS OF COMPLAINTS ON THE INTERNET ABOUT THIS TRANSMISSION FAILING REPEATEDLY, A FAULTY DESIGN. WE NEED A RECALL FROM VOLKSWAGEN TO FIX THIS DESIGN FAILURE.

NHTSA complaint #10434774 — an unverified report by a vehicle owner.

POWER TRAIN

I BOUGHT THIS CAR WITH 108000 MILES ON IT, I BEGAN HAVING PROBLEMS WITH THE CAR SHIFTING FROM 2ND TO 3RD; HOWEVER NOW IT HAS BEEN GETTING WORST. I HAVE DONE TONS OF RESEARCH AND THE ISSUES SEEMS TO BE A ISSUE THAT IS MORE OF A RECALL ISSUE THAN JUST ONE CARE ISSUE. I ALSO DO NOT LIKE HOW VW OF AMERICA IS JUST FLUFFING IT OFF LIKE IT IS ALL THE OWNERS FAULTS. I ALSO HAVE READ THAT MANY PEOPLE HAVE PAID FOR THE TRANSMISSIONS TO BE REPLACED AND OR FIXED FOR OVER 5K AND THE ISSUE COMES UP AGAIN, IT WOULD BE NICE IF SOMEONE WOULD TAKE AND LOOK INTO THIS ISSUE BECAUSE MANY OF US BOUGHT THE CAR BECAUSE THEY LIKED VW AND WILL SOON BE GETTING RID OF THEM AS WELL AS NO LONGER BUYING FROM VW DUE TO VW IGNORING OUR COMPLAINTS.

NHTSA complaint #10430588 — an unverified report by a vehicle owner.

POWER TRAIN

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE BEGAN TO DECELERATE AND JERK FORWARD. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT THERE COULD HAVE BEEN A COMPUTER OR TRANSMISSION FAILURE. THE TECHNICIAN THEN ADVISED THAT THE TRANSMISSION WOULD HAVE TO BE TAKEN APART TO LOCATE THE SOURCE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

NHTSA complaint #10429049 — an unverified report by a vehicle owner.

POWER TRAIN

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE TRANSMISSION WOULD JERK AS SOON AS THE VEHICLE WAS STARTED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED FOUR TIMES AND HE HAD TO REPLACE THE TRANSMISSION ONCE PRIOR TO THE MOST RECENT FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFERED ANY ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 120,000.

NHTSA complaint #10426906 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION

VEHICLE LOST POWER AT HIGHWAY SPEED. FURTHER APPLICATION OF THE THROTTLE CAUSED THE TRANSMISSION TO SECOND FROM FOURTH, CAUSING THE VEHICLE TO RAPIDLY DECELERATE FROM 70 TO 40 MPH, AT WHICH POINT THE ENGINE RESUMED NORMAL OPERATION. THIS HAPPENED SEVERAL TIMES IN THE SPAN OF AN HOUR, AND IS ENTIRELY INTERMITTENT. THREE VW DEALERS ARE AT A COMPLETE LOSS FOR AN EXPLANATION. THE ECU DOES NOT RETURN A FAULT CODE. THIS PROBLEM OCCURS COMPLETELY AT RANDOM, REGARDLESS OF FUEL LEVEL, INCLINE, OR THROTTLE POSITION. THE ONLY CONSISTENCY IS THAT IT HAS NEVER HAPPENED AT A SPEED OVER 50 MPH.

NHTSA complaint #10396605 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION

TRANSMISSION SLIPS, DOESN'T GRAB WHEN YOU FIRST PUT IT INTO DRIVE. SHIFTS HARD, BETWEEN 1ST AND 2ND GEARS. HAVE ALMOST BACKED INTO CARS WHEN IN DRIVE. THEN I HAVE TO GIVE IT GAS TO MOVE FORWARD AND ALMOST HIT CAR PARKED IN FRONT OF ME, WITH PARALLEL PARKING. ALSO JUMPS REALLY BAD WHEN I GIVE IT A LIL GAS SOMETIMES, LIKE AT STOP LIGHTS.

NHTSA complaint #10384197 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION

FIRST ISSUE, THE ENGINE IS BURNING OIL. I'VE NOTICED THAT MY CAR ENGINE STARTED BURNING OIL WHEN IT HAD ABOUT 50,000 MILES ON IT. IT TOOK ME ALMOST TWO YEARS TO PROVE TO THE VW DEALERSHIP MECHANICS THAT THE ENGINE IS BURNING OIL. AT 73,000 MILES THE VW DEALERSHIP MECHANICS REBUILT THE ENGINE. MY OIL CONSUMPTION NORMALIZED. NOW, AT AROUND 115,000 MILES, I'VE NOTICED THAT THE ENGINE STARTED BURNING OIL AGAIN. 1,800 MILES AFTER AN OIL CHANGE, JIFFY LUBE MECHANIC HAD TO ADD 2.5QT OF OIL. SHOULDN'T THE ENGINE LAST AT LEAST 100,000 MILES AFTER REBUILD? IT SEEMS THAT THIS ENGINE ONLY LASTS 45,000 MILES. THIS FEELS LIKE A MAJOR DEFECT AND VW HAS TO RECALL THE ENGINE. SECOND ISSUE, MY CAR IS ONLY 8 YEARS OLD BUT IT'S ON ITS THIRD TRANSMISSION. I HAD TO REPLACE TRANSMISSION AT 32,000 MILES AND AGAIN AT 73,000 MILES. I'M AT 115,000 AND I'M GETTING VERY WORRIED BECAUSE I'M STARTING TO FEEL LITTLE JERKS. THIS LOOKS TO BE A 40,000 MILES TRANSMISSION. HOW CAN VW DO THIS TO CONSUMERS? IT WOULD SEEM REASONABLE TO ME IF THIS TRANSMISSION GETS RECALLED. I'M NOT EVEN MENTIONING MANY OTHER MALFUNCTIONS. ONE OF WHICH INCLUDES GETTING FLOODED DURING RAINY SEASON. I CAN'T BELIEVE MY CAR, 2002 VW JETTA 2.0L GLS WAS ALLOWED TO BE ON THE MARKET.

NHTSA complaint #10374710 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION

ACCORDING TO CARFAX REPORT, MAINTENANCE HAS BEEN REGULAR. I MAINTAINED CAR APPROPRIATELY. ALL OF SUDDEN MAJOR SPORADIC SHIFTING ISSUES BEGAN OCCURRING AROUND 140,000K WITH 3RD GEAR CAUSING THE CAR TO JERK AND LOSE POWER EACH TIME IT ATTEMPTS 3RD GEAR. THIS HAS OCCURRED WITH ME AT NUMEROUS STOP LIGHTS IN CITY CAUSING TRAFFIC BEHIND ME TO SLAM ON BRAKES TO AVOID A COLLISION.

NHTSA complaint #10373323 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION

TL*THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THEN HE NOTICED THAT THE GEAR SHIFTS WOULD CHANGE WITHOUT WARNING. THE DEALER WAS NOTIFIED WHO INFORMED THE CONTACT THAT THE TRANSMISSION SOLENOID VALVE NEEDED TO BE REPLACED. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE TRANSMISSION SOLENOID VALVE WAS REPLACED BY A PRIVATE MECHANIC. THE CURRENT MILEAGE WAS APPROXIMATELY 80,722. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS UNAVAILABLE.

NHTSA complaint #10370488 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION

TL*THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WOULD EXPERIENCE PROBLEMS SHIFTING FROM FIRST TO SECOND GEAR. THE VEHICLE WOULD NOT MOVE FORWARD AS WELL. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 105,000. UPDATED 1/25/11 *CN UPDATED 02/07/11

NHTSA complaint #10368409 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION

WE HAVE A 2002 VOLKSWAGEN JETTA WITH THE 1.8T ENGINE AND THE TRANSMISSION IS FAILING. AT TIMES IT HAS GOTTEN STUCK IN FIRST GEAR WHILE ON THE HIGHWAY. IT ALSO SLIPS BETWEEN SECOND AND THIRD GEAR CAUSING THE CAR TO LOSE ALL POWER. IN GENERAL, IT HAS BEEN A DANGER TO DRIVE ON THE HIGHWAY AND YOU CANNOT GET OUT OF THE RIGHTHAND LANE BECAUSE YOU NEED TO BE ABLE TO PULL QUICKLY TO THE SIDE IN CASE OF A RAPID DOWNSHIFT OR LOSS OF POWER WHILE IT CAN'T FIND THE GEAR. VW REPAIR SHOP SAYS IT IS A KNOWN PROBLEM WITH THIS TRANSMISSION (09A) AND THAT VOLKSWAGEN HAS REFUSED TO DEAL WITH IT. THE REPAIR COST FOR A NEW TRANSMISSION IS $5K!

NHTSA complaint #10353639 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA GLS TDI. THE CONTACT SHIFTED INTO REVERSE AND AS HE BEGAN TO PROCEED, THE TRANSMISSION SLIPPED OUT OF GEAR. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE MECHANIC ADVISED THAT THE REVERSE GEAR BARRING HAD FAILED. THERE WERE SHARDS OF METAL FROM THE BARRING FOUND IN THE TRANSMISSION SCREEN, CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,000 AND THE CURRENT MILEAGE WAS 114,000.

NHTSA complaint #10347459 — an unverified report by a vehicle owner.

POWER TRAIN:MANUAL TRANSMISSION

THE CLUTCH PEDAL ON MY 2002 VOLKSWAGEN JETTA FROZE IN THE DEPRESSED POSITION RENDERING THE CAR UNABLE TO START/SHIFT PROPERLY. THIS EVENT OCCURRED WHILE DRIVING ON SUBURBAN ROADS AND THANKFULLY ENDED WITHOUT INJURY. MYSELF AND THE PREVIOUS OWNER OF THE CAR ARE EXPERIENCED DRIVERS OF STANDARD TRANSMISSIONS AND EVEN AT 80000 MILES THE CLUTCH SHOULD STILL HAVE HAD MANY MORE MILES TO GO. THE TOTAL COST OF REPAIR WILL BE BETWEEN 1500 AND 2000 DOLLARS. I HAVE RESEARCHED THIS PROBLEM AND I HAVE FOUND THAT I AM NOT THE ONLY PERSON WHO HAS EXPERIENCED THIS PROBLEM ON 00-04 VW JETTA MODELS. IT IS A VERY SERIOUS AND COSTLY PROBLEM THAT NEEDS TO BE INVESTIGATED.

NHTSA complaint #10346662 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION

LOSS OF POWER ON FREEWAY, WITHOUT WARNING. VEHICLE LOST POWER, THEN, WHILE ATTEMPTING TO RESTORE POWER BY 'PUMPING' THE ACCELERATOR, SHIFTED INTO SECOND GEAR, RESULTING IN A VERY RAPID DECELERATION FROM 70 MPH TO 45 MPH. THIS OCCURRED TWICE IN ONE HOUR, AT BOTH TIMES REQUIRING FOLLOWING MOTORISTS TO SWERVE SEVERELY TO AVOID.

NHTSA complaint #10344809 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION

AT 70000 MILES, JETTA GLS SEDAN WITH AUTOMATIC TRANSMISSION STOPPED BEING ABLE TO SHIFT INTO REVERSE AND STARTED REVVING HARD BETWEEN 1ST AND 2ND. DEALERSHIP CLAIMS NO KNOWLEDGE OF THE PROBLEM, THOUGH THESE FORUMS ARE FULL OF REPORTS OF SIMILAR PROBLEMS. AFTER A SERIES OF EXPENSIVE TESTS (400$ TOTAL) DEALERSHIP RECOMMENDS A NEW TRANSMISSION TO THE TUNE OF 5000$, WHICH IS APPROXIMATELY 70% OF THE CAR'S BLUE BOOK VALUE. DESPITE THE NUMEROUS COMPLAINTS VW REFUSES TO ACKNOWLEDGE THE ISSUE OR COMPENSATE THOSE WHO HAVE EXPERIENCED IT.

NHTSA complaint #10344138 — an unverified report by a vehicle owner.