46 of the
262 complaints filed about the Volkswagen NEW Beetle
are about the electrical system —
18% of everything owners reported.
The worst model year for it is 2000.
DT:THE CONTACT PURCHASED A 2006 VOLKSWAGEN NEW BEETLE CONVERTIBLE AND THE COMPUTER SYSTEM STOPPED FUNCTIONING, RESULTING IN A FAILURE OF ALL ELECTRICAL SYSTEMS. THIS OCCURRED WHILE DRIVING AT 60 MPH WITH A LOSS OF POWER. THERE WAS NO PRIOR WARNING. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE DEALER SAID THE IP CONTROLLER WAS FAULTY, AND IT WAS AN ENGINEERING DESIGN FLAW. THIS WAS A COMMON PROBLEM THAT VOLKSWAGEN ATTEMPTED TO REDESIGN. IN THE MEANTIME, NO REPAIRS OR CORRECTIONS COULD BE MADE.
NHTSA complaint #10141624 — an unverified report by a vehicle owner.
TWO WIRES ON IGNITION SWITCH MODULE SHORTED. CAUSED FAILURE OF HEADLIGHTS, WIPERS, BRAKE LIGHTS, AIR CONDITIONING, INTERIOR LIGHTING, ETC. IGNITION MODULE WAS REPLACED. PROBLEM REMEDIED.*AK THIS IS A KNOWN PROBLEM. VOLKSWAGEN, AND VOLKSWAGEN OF AMERICA REFUSE TO RECOGNIZE THIS DEFECT, OR INITIATE A RECALL. HERE IS A LINK TO AN ONLINE FORUM WITH OTHER CONSUMERS THAT HAVE HAD THE EXACT SAME SAFETY ISSUE AS I HAVE. HTTP://FORUMS.NEWBEETLE.ORG/SHOWTHREAD.PHP?S=0667E7E7A9388BFAAA8A71DCDD6574F2&POSTID=499275#POST499275 THIS IS A FIRE HAZARD, AND COULD POTENTIALLY HURT SOMEONE. UPDATED 07/24/2012.
NHTSA complaint #10100546 — an unverified report by a vehicle owner.
1998 VOLKSWAGEN NEW BEETLE SEVERELY OVERHEATED, CHECKING OUT CAUSE FOUND THE FUSE BOX ON TOP OF THE BATTERY HOUSING HAD MELTED. THIS COULD HAVE CAUSED A MAJOR FIRE IN THE ENGINE COMPARTMENT! VWOA REFUSES TO ACKNOWLEDGE THERE IS A PROBLEM ALTHOUGHT INTERNET SURVEYS SHOW 26% FAILURE IN NEW BEETLES. PLACEMENT OF THE FUSE BOX ON THE BATTERY HOUSING DOES NOT SOUND LIKE A VERY SAFE IDEA!
NHTSA complaint #10098549 — an unverified report by a vehicle owner.
WHILE DRIVING AT NIGHT THE EPC LIGHT CAME ON. I WANTED TO PULL OVER SINCE THE CAR IS FAIRLY NEW AND HAD NEVER SEEN THAT LIGHT ON WHILE DRIVING. I PULLED THE CAR OFF THE ROAD TO CHECK THE MANUAL AND SEE WHAT THE LIGHT MEANT. THE CAR WAS IN PARK. I COULD NOT GET THE CAR TO SHIFT OUT OF PARK. AFTER CALLING ROAD SIDE ASSISTANCE...I HAD THE CAR TOWED TO THE DEALERSHIP. THING IS, ROAD SIDE ASSISTANCE HAD HEARD ABOUT THIS BEFORE. THEY HAD ME DO A "PROCEDURE" TO GET THE CAR TO SHIFT OUT OF PARK AND BE ABLE TO DRIVE HOME. ONCE HOME THE CAR GOT STUCK INTO NEUTRAL. I THEN HAD IT TOWED.
NHTSA complaint #10093287 — an unverified report by a vehicle owner.
WHILE DRIVING AT NIGHT THE EPC LIGHT CAME ON. I WANTED TO PULL OVER SINCE THE CAR IS FAIRLY NEW AND HAD NEVER SEEN THAT LIGHT ON WHILE DRIVING. I PULLED THE CAR OFF THE ROAD TO CHECK THE MANUAL AND SEE WHAT THE LIGHT MEANT. THE CAR WAS IN PARK. I COULD NOT GET THE CAR TO SHIFT OUT OF PARK. AFTER CALLING ROAD SIDE ASSISTANCE...I HAD THE CAR TOWED TO THE DEALERSHIP. THING IS, ROAD SIDE ASSISTANCE HAD HEARD ABOUT THIS BEFORE. THEY HAD ME DO A "PROCEDURE" TO GET THE CAR TO SHIFT OUT OF PARK AND BE ABLE TO DRIVE HOME. ONCE HOME THE CAR GOT STUCK INTO NEUTRAL. I THEN HAD IT TOWED.
NHTSA complaint #10093287 — an unverified report by a vehicle owner.
WHILE DRIVING AT NIGHT THE EPC LIGHT CAME ON. I WANTED TO PULL OVER SINCE THE CAR IS FAIRLY NEW AND HAD NEVER SEEN THAT LIGHT ON WHILE DRIVING. I PULLED THE CAR OFF THE ROAD TO CHECK THE MANUAL AND SEE WHAT THE LIGHT MEANT. THE CAR WAS IN PARK. I COULD NOT GET THE CAR TO SHIFT OUT OF PARK. AFTER CALLING ROAD SIDE ASSISTANCE...I HAD THE CAR TOWED TO THE DEALERSHIP. THING IS, ROAD SIDE ASSISTANCE HAD HEARD ABOUT THIS BEFORE. THEY HAD ME DO A "PROCEDURE" TO GET THE CAR TO SHIFT OUT OF PARK AND BE ABLE TO DRIVE HOME. ONCE HOME THE CAR GOT STUCK INTO NEUTRAL. I THEN HAD IT TOWED.
NHTSA complaint #10093287 — an unverified report by a vehicle owner.
I HAVE A 2001 VOLKSWAGON BEETLE AND WAS VERY FRUSTRATED WHEN MY CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED SHAKING. I TOOK IT IN TO THE DEALER WHERE I WAS CHARGED $100!!!! AND THEY TOLD ME THAT THEY DID NOT KNOW WHAT THE PROBLEM WAS! I WAS SO UPSET! THE NEXT DAY THE LIGHT CAME ON AGIAN AND I WAS FURIOUS! I TOOK THE CAR IN AGAIN AND WAS TOLD IT WAS THE IGNITION COIL AND THEY WANTED TO CHARGE ME $100 AGIAN. I COPMPLAINED AND GOT THE 2ND FEE WAVED. I'M NOT AN EXPERT BUT IT IS VERY RARE FOR AN IGNITION COIL TO FAIL???
NHTSA complaint #10088988 — an unverified report by a vehicle owner.
SEATBELT AIR BAG SENSOR- AIR BAG MALFUNCTION LIGHT CAME ON 11/8/03 TOOK THE CAR TO THE DEALERSHIP THEY ORDERED THE PART. BOTH HEADLIGHTS WERE NOT WORKING BY THE TIME I GOT TO THE DEALER, THEY REPLACED THOSE, TURN SIGNALS WERE GOING ON AND OFF ALONG WITH THE HAZARD LIGHTS, WAS TOLD THESE NEEDED TO BE ORDERED. CALLED IN 2 WEEKS AND WAS TOLD THE PARTS WERE ON MANUFACTURE BACKORDER AND THEY WOULD CALL ME WHEN THEY CAME IN. I CALLED EVERY 2 WEEKS THEY PART WERE NOT IN. 3/3/04 SMOG TEST DONE TO REGISTER MY CAR- FAILED SMOG, TOOK CAR TO DEALER CAT CONVERTER OUT, THEY HAD TO ORDER PART SAID THEY WOULD REORDER THE SENSOR, 3/12/04 TOOK CAR BACK IN PARTS NOT IN YET, CALLED EVERY DAY PARTS NOT IN NOW MY REGISTRATION WAS LATE. CAT CONVERTER CAME IN ON 4/2/04 IT WAS INSTALLED DEALER WAS REFUSING TO SMOG TEST FOR FREE THE FINALLY DID BUT WOULD NOT PAY THE FEES FOR MY REGISTRATION BEING LATE. CALLED AGAIN EVERY 2 WEEKS PARTS DID NOT COME IN. 6/30/04 WENT IN OTHER PARTS ON THE CAR WERE BRAKING OFF, EMERGENCY BRAKE HANDLE BROKEN, DISPLAY LIGHTS NOT WORKING, CUP HOLDER BROKEN, AGAIN THEY HAD TO ORDER PARTS, AND THEY NEVER CAME IN. 8/18/04 AIR CONDITIONING STOPED BLOWING COLD AIR, MADE APPT ONLINE FOR 8/23/04 TOOK CAR IN, NONE OF THE PARTS ORDERED ARE IN AGAIN. SERVICE STATED MY AIR CONDITIONING IS NOT COVERED BECAUSE OF A HOLE IN THE CONDENSOR EVEN THOUGH MY WARRANTY STATES IT IS COVERED THEY REFUSED TO FIX IT AND TRIED TO CHARGE ME $95.00 FOR FINDING THE HOLE, I REFUSED TO PAY AFTER ALL I HAVE BEEN WAITING SINCE NOVEMBER FOR SEVERAL PARTS INCLUDING A SAFTEY ISSUE, THE DEALER SERVICE HAS BEEN THE WORST I DEALT WITH IN 25 YEARS OF DRIVING. I HAVE SENT EMAILS, PHONE CALLS AND FAXES TO THE DEALER REGARDING ALL MY COMPLAINTS AND HAVE NOT RECEIVED A RESPONSE.
NHTSA complaint #10088497 — an unverified report by a vehicle owner.
THE IGNITION SWITCH ON THE CAR FAILED SOMETIME BETWEEN 8:00PM MONDAY 8/02 AND 5:30AM ON TUESDAY 8/03. I WENT OUT TO MY CAR AND STARTED IT, ONLY TO NOTICE, I HAD NO FAN, NO A/C, NO DEFROSTER, NO REAR DEFROSTER, NO HEADLIGHTS, NO FOGLIGHTS, NO POWER TO SOME OF MY GAUGES. I RESEARCHED THE PROBLEM AND FOUND IT TO BE THE IGNITION SWITCH, WHICH I CALLED MY DEALER FOR AND HAD TO SPEND $90 TO REPLACE. UPON REMOVING THE OLD UNIT, I NOTICED A WIRE THAT CONNECTS TO THE 30 FUSE ON THE UNIT WAS MELTED AND CORRODED, THE PLASTIC HOUSING THAT CONNECTS THE WIRES TO THE SWITCH IT SELF HAD MELTED IN A SMALL PORTION AND THE OLD UNIT HAD VISIBLE BURN MARKS ON IT. THE FAILURE HAS BEEN FIXED, BUT THE POTENTIAL SAFETY HAZARD STILL EXISTS IN MY OPINION, JUST BASED ON THE NUMEROUS PEOPLE I'VE READ ABOUT WITH THE SAME PROBLEM.
NHTSA complaint #10086143 — an unverified report by a vehicle owner.
THE 2000 NEW BEETLE THAT MY HUSBAND AND I PURCHASED APPARENTLY HAS A DEFECT IN THE ELECTRICAL SYSTEM. WE PURCHASED THE CAR IN FEBRUARY 2003. AT THAT TIME THERE WERE NO PROBLEMS. THE FIRST TIME I PUT GAS IN THE CAR THE CHECK ENGINE LIGHT CAME ON. MY HUSBAND CONTACTED A LOCAL VOLKSWAGEN DEALER TO SEE ABOUT GETTING IT FIXED. HE WAS TOLD THAT THIS WAS A NORMAL PROBLEM. IF THE GAS CAP WASN'T PUT BACK ON AND CLICKED AT LEAST SEVEN TIMES, THE LIGHT WOULD COME ON. HE WAS INSTRUCTED TO REMOVE THE GAS CAP, PUT IT BACK ON AND TURN IT UNTIL THERE HAD BEEN SEVEN CLICKS. AFTER THAT, WE WERE SUPPOSED TO DO A COLD START TO MAKE THE LIGHT GO OFF. THIS WORKED, BUT WE HAVE HAD TO DO IT SEVERAL TIMES. THE LIGHT WILL COME ON AND GO OFF, EVEN THOUGH THERE ARE NO ENGINE PROBLEMS. I HAVE HAD ANOTHER MECHANIC LOOK AT THE CAR, AND WAS TOLD THERE WERE NO PROBLEMS WITH THE ENGINE, SO IT HAD TO BE A PROBLEM IN THE ELECTRICAL SYSTEM. AFTER SEEING SOME OF THE COMPLAINTS THAT HAVE BEEN POSTED, I AM WORRIED ABOUT THE POSSIBILITY OF THE CAR STALLING, MALFUNCTIONING, OR, AS IN SOME OF THE OTHER COMPLAINTS HAVE SHOWN, THE CAR CATCHING ON FIRE. I FEEL THAT THE VOLKSWAGEN COMPANY NEEDS TO REALLY EXAMINE THIS ISSUE. WE HAD TO HAVE A SENSOR REPLACED FOR THE BRAKING SYSTEM EARLIER THIS YEAR THAT WAS UNDER RECALL, AND WE ONLY GOT IT DONE BECAUSE WE WERE AT THE DEALERSHIP FOR ROUTINE MAINTENANCE. WE HAD NOT RECEIVED A RECALL NOTICE AT ALL. I DON'T FEEL THAT THE VOLKSWAGEN COMPANY IS CONCERNED ABOUT ANY OF THE PROBLEMS THAT ARE GOING ON WITH THIS MODEL. IT IS VERY DISTRESSING TO THINK THAT I AM STUCK WITH A CAR THAT ISN'T WORTH WHAT I PAID FOR IT BECAUSE OF DEFECTIVE EQUIPMENT. THIS PROBLEM WITH THE CHECK ENGINE IS ONGOING AND I AM NOT PLEASED WITH THE RESPONSE I HAVE GOTTEN FROM THE DEALER. IT HASN'T MADE THE PROBLEM GO AWAY.
NHTSA complaint #10068010 — an unverified report by a vehicle owner.
WHILE DRIVING MY 2001 VW NEW BEETLE THE CAR SUDDENLY LOST POWER AND BEGAN TO SHAKE VIOLENTLY. I IMMEDIATELY SLOWED DOWN BUT THE CAR CONTINUED TO IDLE VERY ROUGHLY. THE ESC AND CHECK ENGINE LIGHTS ILLUMINATED. I PULLED THE CAR OFF THE HIGHWAY AND TURNED OFF THE ENGINE. I WAS ABLE TO RE-START THE ENGINE AND DRIVE THE CAR HOME. I TOOK THE CAR TO THE DEALER AND WAS INFORMED THAT THE O2 SENSOR AND THE THROTTLE BODY HAD FAILED AND REQUIRED REPLACEMENT. THE TOTAL COST WAS $1097.00 AND WAS MY RESPONSIBILITY EVEN THOUGH THE CAR IS A 2001 MODEL WITH JUST OVER 18000 MILES ON THE ODOMETER. A CALL TO THE VOLKSWAGEN "CUSTOMER ADVOCATE" CENTER PROVED HOPELESS AS THEY REFUSED TO PAY FOR THE REPAIR. I WAS TOLD THAT THE 2001 VW BEETLE CAME WITH A 2 YEAR 24000 MILE WARRANTY. THE LACK OF WARRANTY LEADS ME TO BELIEVE THAT VW KNEW THESE CARS WERE OF SUBSTANDARD QUALITY FROM THE DATE OF MANUFACTURER.
NHTSA complaint #10058361 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
MY 1999 VOLKWAGEN BEETLE HAS A MELTED FUSE BLOCK ON TOP OF THE BATTERY. I BELIEVE THIS WAS CAUSED BY THE FUSES BEING FAULTY AS ONE LEG OF THE FUSE WAS COMPLETELY BURNED OFF AND THE FUSE WAS STILL NOT BLOWN. I BELIEVE THIS IS A FIRE HAZARD THAT SHOULD BE LOOKED INTO. ON THE WEBSITE NEWBEETLE.ORG, THERE ARE SEVERAL MORE INSTANCES OF THIS OCCURRING INCLUDING PHOTOS.
NHTSA complaint #10036698 — an unverified report by a vehicle owner.
THE CAR HAS BEEN TO THE SERVICE DEPARTMENT FOR THE DRIVER SIDE TAIL LIGHT BULB TO BE REPLACED TWICE. BULB REPLACEMENT ONLY FIXES THE PROBLEM FOR 2 TO 3 DAYS. THERE IS SOME TYPE OF SHORT AND I KEEP GETTING HIT WITH A SERVICE CHARGE EVERY TIME THE VEHICLE GOES IN FOR THIS. ALSO THE DRIVER SIDE SEAT IS SHOWING SOME BEYOND NORMAL WEAR AND TEAR FOR A VEHICLE WITH ONLY 25K. THE LEATHER SEATING SURFACE IS TEARING AT THE SEAMS AND APPEARS TO BE OF VERY THIN MATERIALS IN THE BOLSTER AREA. *NLM
NHTSA complaint #10023780 — an unverified report by a vehicle owner.
WITHIN 5,500 MILES OF PURCHASING MY 2000 BEETLE I STARTED EXPERIENCING SUDDEN MAJOR POWER LOSS WHILE DRIVING THE CAR. WHEN I TOOK IT IN THEY WOULD RUN A DIAGNOSTIC AND COME UP WITH NOTHING. ACCORDING TO THEM THE PROBLEM DID NOT EXIST. THEY SAID TO ME, THEY WERE NOT GOING TO START THROWING PARTS AT IT. THEY REFUSED TO TAKE ANY CORRECTIVE STEPS TO TRY AND CORRECT THIS PROBLEM BECAUSE IT WASN'T SHOWING UP ON THE DIAGNOSTIC EQUIPMENT. NOW WITH A TOTAL OF 12,455 MILE ON THIS CAR ( I DON'T DRIVE IT MUCH BECAUSE OF THIS PROBLEM) VW HAS RECALLED THEIR VEHICLES WITH THE 1.8 LITER ENGINES DUE TO AN IGNITION COIL PROBLEM. I HAVE THIS SAME TYPE ENGINE BUT THE RECALL DID NOT COVER MY MODEL YEAR. I HAD TO ARGUE AND INSIST THAT THEY LOOK AT MY VEHICLE. THE DEALER FINALLY AGREED , ACCORDING TO THEM MY COIL IS FINE . THEY DID NOT REPLACE IT AND THEY STILL REFUSE TO TAKE ANY CORRECTIVE ACTION TO START TO FIX THIS PROBLEM. I CAN NOT SELL MY CAR BECAUSE I WILL BE HELD RESPONSIBLE FOR ANY ACCIDENT CREATED BY THIS PRE-EXISTING PROBLEM, AND IF I DISCLOSE THIS PROBLEM TO A PERSPECTIVE BUYER THEY WILL NOT BUY IT. IF I WAS ABLE TO AFFORD TO TRADE IT IN, LET'S SAY, ON A NEW VW, THE DEALER WOULD NOT GIVE ME MUCH ON THE TRADE IN ( KNOWING IT HAS THIS PROBLEM) AND THEN THEY WOULD HAVE TO TURN AROUND AND FINALLY FIX IT. THEY COULDN'T RESELL IT OTHERWISE. THIS IS A MAJOR POTENTIAL ACCIDENT PROBLEM WAITING TO HAPPEN. UPDATE: THE DEALER CALLED ME. THEY FINALLY DID SOMETHING. THEY REPLACED THE "FUEL PUMP RELAY". THEY WOULD NOT COVER IT UNDER THE ORIGINAL WARRANTY SO NOW I HAVE A BIG REPAIR BILL TO DEAL WITH. THAT IS ANOTHER ISSUE I WILL HAVE TO DEAL WITH SEPARATELY. I HOPE THIS WILL CORRECT MY PROBLEM, TIME WILL TELL. I WILL STILL FILE THIS COMPLAINT FOR THE RECORD (HOPING THE REPLACEMENT PART WORKS). IF THE PROBLEM CONTINUES I WILL FOLLOW UP WITH ANOTHER COMPLAINT. *NLM
NHTSA complaint #10023387 — an unverified report by a vehicle owner.
ONGOING ELECTRICAL PROBLEMS/FALSE POSITIVES FOR THE CHECK ENGINE LIGHT. GEL-LIKE SUBSTANCE IN THE OIL. FREQUENT REPLACEMENT OF INTERIOR/EXTERIOR LIGHTS. NLM
NHTSA complaint #10018976 — an unverified report by a vehicle owner.
INSTRUMENT CLUSTER MALFUNCTION: (PURCHASED THIS USED CAR MARCH 1, 2003. STARTED NOTICING PROBLEMS SHORTLY THEREAFTER, DECIDED TO REPORT IT AFTER THE MOST CURRENT INCIDENT AND UNSUCCESSFUL ATTEMPTS AT FIXING). - WHEN TRYING TO START THE CAR, IT WILL START THEN DIE IMMEDIATELY, I HAVE ALMOST BEEN STRANDED A FEW TIMES. I HAD TO KEEP TRYING TO RESTART THE CAR UNTIL THE ENGINE FINALLY STAYED RUNNING (THIS HAS OCCURRED AT LEAST 7 TIMES FROM MARCH 1, 2003 AND IS GETTING PROGRESSIVELY WORSE). COULD THIS POTENTIALLY CAUSE THE ENGINE TO DIE WHILE DRIVING? - THE SEAT BELT WARNING BUZZER HAS NEVER FUNCTIONED DURING MY OWNERSHIP. - THE DOOR BUZZER HAS NEVER FUNCTIONED DURING MY OWNERSHIP, NOT IF THE LIGHTS ARE LEFT ON OR IF THE KEYS ARE STILL IN THE IGNITION.
NHTSA complaint #10016996 — an unverified report by a vehicle owner.
THE VEHICLE'S SPEED DROPPED DRAMATICALLY, AND THEN STALLED. *JB THE VEHICLE EXPERIENCED THE FOLLOWING: THE LIGHTS WOULD COME ON, WOULD NOT COME OUT OF PARK(REPEATEDLY), LOCK UP, SIT FOR HOURS/FROZEN, START BUT NOT COME OUT OF PARK, ABS AND EPC LIGHT PROBLEMS WHICH WAS FIXED UNDER WARRANTY AND WAS TOLD THE OVERLOAD PROBLEMS SHOULD HAVE BEEN FIXED, WHILE DRIVEN, THE VEHICLE DROPPED DOWN TO 30 MPH AND DOWN TO 20 MPH ON ANOTHER OCCASION, THE MOTOR SOUNDED LOUD AND THE VEHICLE HAD SHAKEN, THE DEALER FOUND THREE FAULT CODE FOR THROTTLE CONTROL AND FAULTY THROTTLE BODY(DEALER ASSURED CONSUMER THAT THE PROBLEM WOULDN'T HAPPEN AGAIN), AND THE CONSUMER WAS TOLD THAT THERE WAS A MISFIRE ON ALL CYLINDERS AND THAT THE PLUG WIRES WERE REPLACED. ON ONE OCCASION WHERE VEHICLE DID NOT COME OUT OF PARK, THE DEALER SUGGESTED THAT THE PROBLEM HAD COME FROM THE BRAKE SWITCH AND ASSURED THAT THE FREEZE UP(S) WERE SOLVED. THE VEHICLE SAT FOR FIVE HOURS, THEN THE VEHICLE FINALLY STARTED AND THE DEALER STATED THAT THE PROBLEM WAS THE WIRING HARNESS TO THE ECM(THE PART HAD TO BE ORDERED). *SCC
NHTSA complaint #10016051 — an unverified report by a vehicle owner.