29 of the
262 complaints filed about the Volkswagen NEW Beetle
are about the lighting —
11% of everything owners reported.
The worst model year for it is 1998.
SEATBELT AIR BAG SENSOR- AIR BAG MALFUNCTION LIGHT CAME ON 11/8/03 TOOK THE CAR TO THE DEALERSHIP THEY ORDERED THE PART. BOTH HEADLIGHTS WERE NOT WORKING BY THE TIME I GOT TO THE DEALER, THEY REPLACED THOSE, TURN SIGNALS WERE GOING ON AND OFF ALONG WITH THE HAZARD LIGHTS, WAS TOLD THESE NEEDED TO BE ORDERED. CALLED IN 2 WEEKS AND WAS TOLD THE PARTS WERE ON MANUFACTURE BACKORDER AND THEY WOULD CALL ME WHEN THEY CAME IN. I CALLED EVERY 2 WEEKS THEY PART WERE NOT IN. 3/3/04 SMOG TEST DONE TO REGISTER MY CAR- FAILED SMOG, TOOK CAR TO DEALER CAT CONVERTER OUT, THEY HAD TO ORDER PART SAID THEY WOULD REORDER THE SENSOR, 3/12/04 TOOK CAR BACK IN PARTS NOT IN YET, CALLED EVERY DAY PARTS NOT IN NOW MY REGISTRATION WAS LATE. CAT CONVERTER CAME IN ON 4/2/04 IT WAS INSTALLED DEALER WAS REFUSING TO SMOG TEST FOR FREE THE FINALLY DID BUT WOULD NOT PAY THE FEES FOR MY REGISTRATION BEING LATE. CALLED AGAIN EVERY 2 WEEKS PARTS DID NOT COME IN. 6/30/04 WENT IN OTHER PARTS ON THE CAR WERE BRAKING OFF, EMERGENCY BRAKE HANDLE BROKEN, DISPLAY LIGHTS NOT WORKING, CUP HOLDER BROKEN, AGAIN THEY HAD TO ORDER PARTS, AND THEY NEVER CAME IN. 8/18/04 AIR CONDITIONING STOPED BLOWING COLD AIR, MADE APPT ONLINE FOR 8/23/04 TOOK CAR IN, NONE OF THE PARTS ORDERED ARE IN AGAIN. SERVICE STATED MY AIR CONDITIONING IS NOT COVERED BECAUSE OF A HOLE IN THE CONDENSOR EVEN THOUGH MY WARRANTY STATES IT IS COVERED THEY REFUSED TO FIX IT AND TRIED TO CHARGE ME $95.00 FOR FINDING THE HOLE, I REFUSED TO PAY AFTER ALL I HAVE BEEN WAITING SINCE NOVEMBER FOR SEVERAL PARTS INCLUDING A SAFTEY ISSUE, THE DEALER SERVICE HAS BEEN THE WORST I DEALT WITH IN 25 YEARS OF DRIVING. I HAVE SENT EMAILS, PHONE CALLS AND FAXES TO THE DEALER REGARDING ALL MY COMPLAINTS AND HAVE NOT RECEIVED A RESPONSE.
NHTSA complaint #10088497 — an unverified report by a vehicle owner.
SEATBELT AIR BAG SENSOR- AIR BAG MALFUNCTION LIGHT CAME ON 11/8/03 TOOK THE CAR TO THE DEALERSHIP THEY ORDERED THE PART. BOTH HEADLIGHTS WERE NOT WORKING BY THE TIME I GOT TO THE DEALER, THEY REPLACED THOSE, TURN SIGNALS WERE GOING ON AND OFF ALONG WITH THE HAZARD LIGHTS, WAS TOLD THESE NEEDED TO BE ORDERED. CALLED IN 2 WEEKS AND WAS TOLD THE PARTS WERE ON MANUFACTURE BACKORDER AND THEY WOULD CALL ME WHEN THEY CAME IN. I CALLED EVERY 2 WEEKS THEY PART WERE NOT IN. 3/3/04 SMOG TEST DONE TO REGISTER MY CAR- FAILED SMOG, TOOK CAR TO DEALER CAT CONVERTER OUT, THEY HAD TO ORDER PART SAID THEY WOULD REORDER THE SENSOR, 3/12/04 TOOK CAR BACK IN PARTS NOT IN YET, CALLED EVERY DAY PARTS NOT IN NOW MY REGISTRATION WAS LATE. CAT CONVERTER CAME IN ON 4/2/04 IT WAS INSTALLED DEALER WAS REFUSING TO SMOG TEST FOR FREE THE FINALLY DID BUT WOULD NOT PAY THE FEES FOR MY REGISTRATION BEING LATE. CALLED AGAIN EVERY 2 WEEKS PARTS DID NOT COME IN. 6/30/04 WENT IN OTHER PARTS ON THE CAR WERE BRAKING OFF, EMERGENCY BRAKE HANDLE BROKEN, DISPLAY LIGHTS NOT WORKING, CUP HOLDER BROKEN, AGAIN THEY HAD TO ORDER PARTS, AND THEY NEVER CAME IN. 8/18/04 AIR CONDITIONING STOPED BLOWING COLD AIR, MADE APPT ONLINE FOR 8/23/04 TOOK CAR IN, NONE OF THE PARTS ORDERED ARE IN AGAIN. SERVICE STATED MY AIR CONDITIONING IS NOT COVERED BECAUSE OF A HOLE IN THE CONDENSOR EVEN THOUGH MY WARRANTY STATES IT IS COVERED THEY REFUSED TO FIX IT AND TRIED TO CHARGE ME $95.00 FOR FINDING THE HOLE, I REFUSED TO PAY AFTER ALL I HAVE BEEN WAITING SINCE NOVEMBER FOR SEVERAL PARTS INCLUDING A SAFTEY ISSUE, THE DEALER SERVICE HAS BEEN THE WORST I DEALT WITH IN 25 YEARS OF DRIVING. I HAVE SENT EMAILS, PHONE CALLS AND FAXES TO THE DEALER REGARDING ALL MY COMPLAINTS AND HAVE NOT RECEIVED A RESPONSE.
NHTSA complaint #10088497 — an unverified report by a vehicle owner.
SEATBELT AIR BAG SENSOR- AIR BAG MALFUNCTION LIGHT CAME ON 11/8/03 TOOK THE CAR TO THE DEALERSHIP THEY ORDERED THE PART. BOTH HEADLIGHTS WERE NOT WORKING BY THE TIME I GOT TO THE DEALER, THEY REPLACED THOSE, TURN SIGNALS WERE GOING ON AND OFF ALONG WITH THE HAZARD LIGHTS, WAS TOLD THESE NEEDED TO BE ORDERED. CALLED IN 2 WEEKS AND WAS TOLD THE PARTS WERE ON MANUFACTURE BACKORDER AND THEY WOULD CALL ME WHEN THEY CAME IN. I CALLED EVERY 2 WEEKS THEY PART WERE NOT IN. 3/3/04 SMOG TEST DONE TO REGISTER MY CAR- FAILED SMOG, TOOK CAR TO DEALER CAT CONVERTER OUT, THEY HAD TO ORDER PART SAID THEY WOULD REORDER THE SENSOR, 3/12/04 TOOK CAR BACK IN PARTS NOT IN YET, CALLED EVERY DAY PARTS NOT IN NOW MY REGISTRATION WAS LATE. CAT CONVERTER CAME IN ON 4/2/04 IT WAS INSTALLED DEALER WAS REFUSING TO SMOG TEST FOR FREE THE FINALLY DID BUT WOULD NOT PAY THE FEES FOR MY REGISTRATION BEING LATE. CALLED AGAIN EVERY 2 WEEKS PARTS DID NOT COME IN. 6/30/04 WENT IN OTHER PARTS ON THE CAR WERE BRAKING OFF, EMERGENCY BRAKE HANDLE BROKEN, DISPLAY LIGHTS NOT WORKING, CUP HOLDER BROKEN, AGAIN THEY HAD TO ORDER PARTS, AND THEY NEVER CAME IN. 8/18/04 AIR CONDITIONING STOPED BLOWING COLD AIR, MADE APPT ONLINE FOR 8/23/04 TOOK CAR IN, NONE OF THE PARTS ORDERED ARE IN AGAIN. SERVICE STATED MY AIR CONDITIONING IS NOT COVERED BECAUSE OF A HOLE IN THE CONDENSOR EVEN THOUGH MY WARRANTY STATES IT IS COVERED THEY REFUSED TO FIX IT AND TRIED TO CHARGE ME $95.00 FOR FINDING THE HOLE, I REFUSED TO PAY AFTER ALL I HAVE BEEN WAITING SINCE NOVEMBER FOR SEVERAL PARTS INCLUDING A SAFTEY ISSUE, THE DEALER SERVICE HAS BEEN THE WORST I DEALT WITH IN 25 YEARS OF DRIVING. I HAVE SENT EMAILS, PHONE CALLS AND FAXES TO THE DEALER REGARDING ALL MY COMPLAINTS AND HAVE NOT RECEIVED A RESPONSE.
NHTSA complaint #10088497 — an unverified report by a vehicle owner.
SEATBELT AIR BAG SENSOR- AIR BAG MALFUNCTION LIGHT CAME ON 11/8/03 TOOK THE CAR TO THE DEALERSHIP THEY ORDERED THE PART. BOTH HEADLIGHTS WERE NOT WORKING BY THE TIME I GOT TO THE DEALER, THEY REPLACED THOSE, TURN SIGNALS WERE GOING ON AND OFF ALONG WITH THE HAZARD LIGHTS, WAS TOLD THESE NEEDED TO BE ORDERED. CALLED IN 2 WEEKS AND WAS TOLD THE PARTS WERE ON MANUFACTURE BACKORDER AND THEY WOULD CALL ME WHEN THEY CAME IN. I CALLED EVERY 2 WEEKS THEY PART WERE NOT IN. 3/3/04 SMOG TEST DONE TO REGISTER MY CAR- FAILED SMOG, TOOK CAR TO DEALER CAT CONVERTER OUT, THEY HAD TO ORDER PART SAID THEY WOULD REORDER THE SENSOR, 3/12/04 TOOK CAR BACK IN PARTS NOT IN YET, CALLED EVERY DAY PARTS NOT IN NOW MY REGISTRATION WAS LATE. CAT CONVERTER CAME IN ON 4/2/04 IT WAS INSTALLED DEALER WAS REFUSING TO SMOG TEST FOR FREE THE FINALLY DID BUT WOULD NOT PAY THE FEES FOR MY REGISTRATION BEING LATE. CALLED AGAIN EVERY 2 WEEKS PARTS DID NOT COME IN. 6/30/04 WENT IN OTHER PARTS ON THE CAR WERE BRAKING OFF, EMERGENCY BRAKE HANDLE BROKEN, DISPLAY LIGHTS NOT WORKING, CUP HOLDER BROKEN, AGAIN THEY HAD TO ORDER PARTS, AND THEY NEVER CAME IN. 8/18/04 AIR CONDITIONING STOPED BLOWING COLD AIR, MADE APPT ONLINE FOR 8/23/04 TOOK CAR IN, NONE OF THE PARTS ORDERED ARE IN AGAIN. SERVICE STATED MY AIR CONDITIONING IS NOT COVERED BECAUSE OF A HOLE IN THE CONDENSOR EVEN THOUGH MY WARRANTY STATES IT IS COVERED THEY REFUSED TO FIX IT AND TRIED TO CHARGE ME $95.00 FOR FINDING THE HOLE, I REFUSED TO PAY AFTER ALL I HAVE BEEN WAITING SINCE NOVEMBER FOR SEVERAL PARTS INCLUDING A SAFTEY ISSUE, THE DEALER SERVICE HAS BEEN THE WORST I DEALT WITH IN 25 YEARS OF DRIVING. I HAVE SENT EMAILS, PHONE CALLS AND FAXES TO THE DEALER REGARDING ALL MY COMPLAINTS AND HAVE NOT RECEIVED A RESPONSE.
NHTSA complaint #10088497 — an unverified report by a vehicle owner.
SEATBELT AIR BAG SENSOR- AIR BAG MALFUNCTION LIGHT CAME ON 11/8/03 TOOK THE CAR TO THE DEALERSHIP THEY ORDERED THE PART. BOTH HEADLIGHTS WERE NOT WORKING BY THE TIME I GOT TO THE DEALER, THEY REPLACED THOSE, TURN SIGNALS WERE GOING ON AND OFF ALONG WITH THE HAZARD LIGHTS, WAS TOLD THESE NEEDED TO BE ORDERED. CALLED IN 2 WEEKS AND WAS TOLD THE PARTS WERE ON MANUFACTURE BACKORDER AND THEY WOULD CALL ME WHEN THEY CAME IN. I CALLED EVERY 2 WEEKS THEY PART WERE NOT IN. 3/3/04 SMOG TEST DONE TO REGISTER MY CAR- FAILED SMOG, TOOK CAR TO DEALER CAT CONVERTER OUT, THEY HAD TO ORDER PART SAID THEY WOULD REORDER THE SENSOR, 3/12/04 TOOK CAR BACK IN PARTS NOT IN YET, CALLED EVERY DAY PARTS NOT IN NOW MY REGISTRATION WAS LATE. CAT CONVERTER CAME IN ON 4/2/04 IT WAS INSTALLED DEALER WAS REFUSING TO SMOG TEST FOR FREE THE FINALLY DID BUT WOULD NOT PAY THE FEES FOR MY REGISTRATION BEING LATE. CALLED AGAIN EVERY 2 WEEKS PARTS DID NOT COME IN. 6/30/04 WENT IN OTHER PARTS ON THE CAR WERE BRAKING OFF, EMERGENCY BRAKE HANDLE BROKEN, DISPLAY LIGHTS NOT WORKING, CUP HOLDER BROKEN, AGAIN THEY HAD TO ORDER PARTS, AND THEY NEVER CAME IN. 8/18/04 AIR CONDITIONING STOPED BLOWING COLD AIR, MADE APPT ONLINE FOR 8/23/04 TOOK CAR IN, NONE OF THE PARTS ORDERED ARE IN AGAIN. SERVICE STATED MY AIR CONDITIONING IS NOT COVERED BECAUSE OF A HOLE IN THE CONDENSOR EVEN THOUGH MY WARRANTY STATES IT IS COVERED THEY REFUSED TO FIX IT AND TRIED TO CHARGE ME $95.00 FOR FINDING THE HOLE, I REFUSED TO PAY AFTER ALL I HAVE BEEN WAITING SINCE NOVEMBER FOR SEVERAL PARTS INCLUDING A SAFTEY ISSUE, THE DEALER SERVICE HAS BEEN THE WORST I DEALT WITH IN 25 YEARS OF DRIVING. I HAVE SENT EMAILS, PHONE CALLS AND FAXES TO THE DEALER REGARDING ALL MY COMPLAINTS AND HAVE NOT RECEIVED A RESPONSE.
NHTSA complaint #10088497 — an unverified report by a vehicle owner.
FROM SEPT 03 THROUGH APRIL 04, I HAD 5 RIGHT REAR BRAKE LIGHTS REPLACED AND 2 LEFT HEADLIGHTS REPLACED ON MY 2003 VW NEW BEETLE. NO REASON WAS EVER GIVEN AS TO WHY THEY KEPT FAILING. THE DEALERSHIP JUST KEPT REPLACING THEM. MY SON WAS STOPPED BY THE STATE PATROL ONCE BECAUSE A REAR LIGHT WAS OUT - I HAD TOTAL STRANGERS TELL ME THAT THE LIGHTS WERE OUT AND MY NEIGHBORS AND I ARE KEEPING TRACK OF HOW MANY VW NEW BEETLES HAVE AT LEAST ONE LIGHT OUT I COUNT AT LEAST 4 EACH WEEK. I WANT ALL VW NEW BEETLE OWNERS TO KNOW THAT THIS IS A MALFUNCTION OF THEIR CAR AND IT IS A SAFETY ISSUE AND THE DEALER MUST REPAIR IT FOR FREE VW IS NOT CONSISTENT WITH RECORDING THEIR RECALLS ON THE INTERNET, SO I DID NOT KNOW THAT THIS WAS A PROBLEM. I FINALLY GOT SICK AND TIRED OF THIS PROBLEM AND TOOK MY CAR BACK TO THE DEALER I PURCHASED IT FROM. THE DEALER FINALLY ACKNOWLEDGED THE PROBLEM BY GIVING ME A NEW CAR; HOWEVER I AM NOW HAVING PROBLEMS WITH THE DRIVER WINDOW GOING BACK DOWN ON ITS OWN. REFER TO #ODI 10074541 AND #10074539. (I RECORDED THE LAST INCIDENT AS THE INCIDENT DATE)
NHTSA complaint #10074544 — an unverified report by a vehicle owner.
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
NHTSA complaint #10074544 — an unverified report by a vehicle owner.
PURCHASED MY THIRD VOLKSWAGEN NEW BEETLE - RECOGNIZE THAT MY SECOND ONE, A 2003 WAS A LEMON 5 RIGHT REAR TAIL LIGHTS REPLACED AND 2 HEADLIGHTS. ALSO HAD TO HAVE THE INTERMITTENT WIPER RELAY REPLACED - SEE ODI #10074539.*AK DEALER TRADED ME FOR A 2004, ON 4/6/04 AND NOT EVEN 2 WEEKS INTO MY PURCHASE, THE DRIVERS SIDE WINDOW WOULD NOT OPERATE PROPERLY. THOUGHT I WAS IMAGINING THINGS, ESPECIALLY AFTER MY LAST EXPERIENCE. I PUT THE WINDOW DOWN (ELECTRONICALLY) AND THEN PUT IT UP AND IT COMES DOWN BY ITSELF CERTAINLY ANOTHER SAFETY FAULT OF THIS CAR. IT HAPPENED 2 MORE TIMES BEFORE I CALLED THE DEALER THEY TOLD ME OH, WE KNEW ABOUT THAT BRING IT IN AND GET IT FIXED . OH, HERE WE GO AGAIN! I BUY A NEW CAR ABOUT EVERY 3-4 YEARS, AS I DRIVE A LOT AND WANT A VERY DEPENDABLE CAR, WITH NO REPAIRS NEEDED. I WILL NEVER FEEL SAFE IN A VW NEW BEETLE AGAIN. NO MATTER IF I NEVER HAVE ANOTHER PROBLEM&& INCIDIENT DATE NOTED IS WHEN THE DEALER TOOK MY CAR TO FIX IT...............
NHTSA complaint #10074541 — an unverified report by a vehicle owner.
PURCHASED MY THIRD VOLKSWAGEN NEW BEETLE - RECOGNIZE THAT MY SECOND ONE, A 2003 WAS A LEMON 5 RIGHT REAR TAIL LIGHTS REPLACED AND 2 HEADLIGHTS. ALSO HAD TO HAVE THE INTERMITTENT WIPER RELAY REPLACED - SEE ODI #10074539.*AK DEALER TRADED ME FOR A 2004, ON 4/6/04 AND NOT EVEN 2 WEEKS INTO MY PURCHASE, THE DRIVERS SIDE WINDOW WOULD NOT OPERATE PROPERLY. THOUGHT I WAS IMAGINING THINGS, ESPECIALLY AFTER MY LAST EXPERIENCE. I PUT THE WINDOW DOWN (ELECTRONICALLY) AND THEN PUT IT UP AND IT COMES DOWN BY ITSELF CERTAINLY ANOTHER SAFETY FAULT OF THIS CAR. IT HAPPENED 2 MORE TIMES BEFORE I CALLED THE DEALER THEY TOLD ME OH, WE KNEW ABOUT THAT BRING IT IN AND GET IT FIXED . OH, HERE WE GO AGAIN! I BUY A NEW CAR ABOUT EVERY 3-4 YEARS, AS I DRIVE A LOT AND WANT A VERY DEPENDABLE CAR, WITH NO REPAIRS NEEDED. I WILL NEVER FEEL SAFE IN A VW NEW BEETLE AGAIN. NO MATTER IF I NEVER HAVE ANOTHER PROBLEM&& INCIDIENT DATE NOTED IS WHEN THE DEALER TOOK MY CAR TO FIX IT...............
NHTSA complaint #10074541 — an unverified report by a vehicle owner.
HEADLIGHTS CONSTANTLY GO OUT WHILE DRIVING, HAVE BEEN PULLED OVER BY THE POLICE MANY TIMES DUE TO NO LIGHTS OR HAVING TO DRIVE WITH HIGH BEAMS ON. THIS PAST TIME HAD TO PARK THE CAR AND HAVE SOMEONE TAKE US HOME, COULD NOT DRIVE CAR UNTIL THE NEXT MORNING. REPAIR BILLS ARE BECOMING REDICULOUS.
NHTSA complaint #10068206 — an unverified report by a vehicle owner.
BRAKE LAMPS ON 2001 NEW BEETLE COME ON AND STAY ON EVEN THOUGH THE VEHICLE IS SHUT OFF AND PARKED. THIS IS SIMILAR TO NHTSA CAMPAIGN # 03V265000 (7-25-03). I CHECKED VW AND THEY TOLD ME THE RECALL WAS VIN SPECIFIC AND MY 2001 NEW BEETLE WAS NOT INCLUDED. IT SEEMS THERE MAY BE MORE UNITS AFFECTED THAN ORIGINALLY THOUGHT.
NHTSA complaint #10063712 — an unverified report by a vehicle owner.
PROBLEMS WITH THE BRAKE PEDAL SWITCH. IT MALFUNCTIONED LEAVING ME STRANDED BY NOT BEING ABLE TO SHIFT OUT OF PARK. CALLED VOLKSWAGEN ROADSIDE BUT NO HELP DUE TO STINGY WARRANTY PERIOD(2YRS&24K) FOR 2001 AND OLDER VW'S. FINALLY REPAIRED, BUT STILL PROBLEMATIC. THE BRAKE PEDAL WILL NO LONGER RETRACT 100%. THE BRAKES ACTUALLY OVERHEATED! I DON'T FEEL COMFORTABLE DRIVING IT NOW, SO I HAVE GOTTEN ACCUSTOMED TO MANUALLY PULLING IT BACK WITH MY LEFT FOOT. I TOOK IT BACK TO THE DEALER AND THEY SAID THAT IT WAS NORMAL & THAT IT WAS IMPOSSIBLE FOR THE BRAKES BEING APPLIED IN THE RETRACTED POSITION. UPON FURTHER DISCOVERY ON THE INTERNET, I FOUND A GUY WHOSE BRAKES ACTUALLY CAUGHT ON FIRE FROM THIS PROBLEM!! WHAT SHOULD I DO?????
NHTSA complaint #10056244 — an unverified report by a vehicle owner.
LOW BEAM HEADLIGHT ON DRIVERS SIDE NO LONGER FUNCTIONS. DEALER STATES CRACKED HOUSING ALLOWED WATER IN WHICH IN TURN BURNED OUT BULB. JUDGING BY THE NUMBER OF NEW BEETLES I SEE WITH ONE HEAD LIGHT OUT THIS APPEARS TO BE A COMMON PROBLEM.
NHTSA complaint #10039145 — an unverified report by a vehicle owner.
WHEN ATTEMPTING TO MOVE THE GEAR SHIFT OUT OF PARK, THE VEHICLE FAILED TO RESPOND. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. THE DRIVER INDICATED THE EPC LIGHT CAME ON WHILE DRIVING PREVIOUSLY. PLEASE DESCRIBE DETAILS. VEHICLE WAS REPAIRED AND IT FAILED AGAIN ON THE SAME DAY AS THE REPAIR. THE FAILURE OCCURRED THREE TIMES AS A RESULT OF A FAULTY BRAKE LIGHT SWITCH.
NHTSA complaint #10033823 — an unverified report by a vehicle owner.
I HAVE HAD THE HEADLIGHT BULBS (LOW BEAMS) 3 TIMES IN MY NEW BEETLE. THE MANUFACTURER SUGGESTED THAT I NOT RUN THE LIGHTS WHILE DRIVING DURING THE DAY. THEY SAID THAT EXCESSIVE USE OF THE HEADLIGHTS WILL CAUSE THE BULBS TO BURN OUT FASTER. SORRY, BUT THE HEADLIGHTS COME ON AUTOMATICALLY WHEN THE CAR IS ON AND THE PARKING BRAKE IS RELEASED. SO THE LIGHTS ARE ON ALL THE TIME THE VEHICLE IS AVAILABLE FOR MOTION. THE DRIVER HAS NO CONTROL ON THE USE OF THE HEADLIGHTS ORTHER THAN ENGAGING THE PARKING BRAKE WHILE DRIVING. HMMM, DOES NOT SOUND LIKE AN ALTERNATIVE THAT IS USEFUL. THE LAY PERSON CAN NOT CHANGE THESE BULBS, IT TAKES A MECHANIC TO REMOVE/DISASSEMBLE THE ENTIRE LAMP ASSEMBLY TO GET TO THE BULB. AND VW IS NOT REASONABLE IN THEIR REPLACEMENT COST (LABOR) OF THIS PART. ESPECIALLY AFTER THE THIRD TIME IN 13 MONTHS.
NHTSA complaint #10025960 — an unverified report by a vehicle owner.
I HAVE A 1998 VW BEETLE. I BOUGHT THE BEETLE NEW. THE HEADLIGHTS HAVE BEEN A PROBLEM SINCE THE CAR HAD 15,000 MILES. THE FIRST TIME I TOOK IT TO THE DEALERSHIP THEY SAID THEY COULD NOT GET THE LIGHT TO REMAIN OUT, HOWEVER SINCE I HAD REPORTED IT THEY WOULD HONOR THE WARRANTY ON IT IF IT WENT OUT AGAIN. IT DID THE MONTH THE WARRANTY RAN OUT. THEY REFUSED TO HONOR THE WARRANTY. I FILED A COMPLAINT WITH VW AND THEY SAID SETTLED IT WITH THE DEALER. AFTER GOING BACK AND FORTH I FINALLY PAID 80.00 TO GET IT REPAIRED. TWO MONTHS AFTER THE FIRST HEADLIGHT WENT OUT THE OTHER HEADLIGHT QUIT COMPLETELY. I TOOK IT BACK WITH THE SAME COMPLAINT. THEY TOLD ME THEY ARE AWARE OF THE PROBLEM WITH THE HEADLIGHTS AND VW WOULD ADDRESS THE PROBLEM LATER. BEING STUBBORN, I HAVE NOT REPAIRED THE HEADLIGHT. THE CAR NOW HAS 52000 MILES ON IT. I THINK THEY SHOULD PAY ME FOR THE FIRST REPAIR AND ALSO REPAIR THE SECOND HEADLIGHT. VW IS VERY AWARE OF THE ISSUE AS I HAVE SPOKEN WITH NUMEROUS OTHER OWNERS WITH THE SAME PROBLEM WHO OWN 98'S AND 99'S.
NHTSA complaint #10014503 — an unverified report by a vehicle owner.
THE VEHICLE'S SPEED DROPPED DRAMATICALLY, AND THEN STALLED. *JB THE VEHICLE EXPERIENCED THE FOLLOWING: THE LIGHTS WOULD COME ON, WOULD NOT COME OUT OF PARK(REPEATEDLY), LOCK UP, SIT FOR HOURS/FROZEN, START BUT NOT COME OUT OF PARK, ABS AND EPC LIGHT PROBLEMS WHICH WAS FIXED UNDER WARRANTY AND WAS TOLD THE OVERLOAD PROBLEMS SHOULD HAVE BEEN FIXED, WHILE DRIVEN, THE VEHICLE DROPPED DOWN TO 30 MPH AND DOWN TO 20 MPH ON ANOTHER OCCASION, THE MOTOR SOUNDED LOUD AND THE VEHICLE HAD SHAKEN, THE DEALER FOUND THREE FAULT CODE FOR THROTTLE CONTROL AND FAULTY THROTTLE BODY(DEALER ASSURED CONSUMER THAT THE PROBLEM WOULDN'T HAPPEN AGAIN), AND THE CONSUMER WAS TOLD THAT THERE WAS A MISFIRE ON ALL CYLINDERS AND THAT THE PLUG WIRES WERE REPLACED. ON ONE OCCASION WHERE VEHICLE DID NOT COME OUT OF PARK, THE DEALER SUGGESTED THAT THE PROBLEM HAD COME FROM THE BRAKE SWITCH AND ASSURED THAT THE FREEZE UP(S) WERE SOLVED. THE VEHICLE SAT FOR FIVE HOURS, THEN THE VEHICLE FINALLY STARTED AND THE DEALER STATED THAT THE PROBLEM WAS THE WIRING HARNESS TO THE ECM(THE PART HAD TO BE ORDERED). *SCC
NHTSA complaint #10016051 — an unverified report by a vehicle owner.
LEFT HEADLAMP BULB BURNED-OUT. I HAD TO REPLACE THE DRIVER'S SIDE HEADLAMP AT LEAST 5 TIMES OVER THE LIFE OF THE VEHICLE. THE PASSENGER SIDE HEADLAMP BULB HAS ONLY NEEDED REPLACEMENT ONCE OVER THE SAME TIME PERIOD.
NHTSA complaint #10010457 — an unverified report by a vehicle owner.