2014 Volkswagen Passat airbag problems

AIR BAGS

Clockspring Recall. Horn not working, buttons on steering column not working, when turning steering wheel it makes a clicking noise, sounds like spring being pulled, driver side air bag light is illuminated on dash.

NHTSA complaint #11753037 — an unverified report by a vehicle owner.

AIR BAGS

I was driving and the airbag light randomly came on out of the blue. While trying to parallel park I noticed my steering wheel clicking. We ran codes on the car and we are confident that the clock spring failed. My horn and cruise control also no longer work.

NHTSA complaint #11743564 — an unverified report by a vehicle owner.

AIR BAGS

Early in 2024 my VW Passat TDI SEL the airbag light would not go off after starting and operating the car. The steering wheel controls were also operation incorrectly -- the horn didn't work, nor did the cruise control, wiper controls, etc. I took the car to my local VW dealership, where it was diagnosed that the steering wheel clock spring was defective and needed to be replaced. The dealership reported the component was on a serious back order, and they would call me when it was available. This presented a clear safety issue, since the airbag was non-functioning, and the horn did not work, and the other steering wheel controls were not operating correctly. I requested a loaner car until such time as the repair could be effected, but was told they would not provide me with one. Many months later, the part became available and in September 2024 the faulty steering wheel clock spring was replaced, and I paid for it. Late in 2025, VW mailed me a notice that they were utilizing an extended warranty coverage for the steering wheel clock spring replacement that I had done. I emailed my application to them, according to all of their guidelines, and 4 month later, after receiving on reply to my application, I contacted VW and was told my submission had been overlooked, but I would receive action within a few days. A few days later, the email I received from VW denied that the faulty clock spring replacement was covered by the warranty coverage for which they had mailed me to apply.

NHTSA complaint #11738014 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2014 Volkswagen Passat. The received notification of the NHTSA Campaign Number: 24V834000 (AIR BAGS) and requested to be removed from the recall distribution list. The local unknown dealer and manufacturer were contacted.

NHTSA complaint #11693624 — an unverified report by a vehicle owner.

AIR BAGS

The Volkswagen dealership advised they could not fix the airbag recall. They said that the parts are on extreme back order, they can’t schedule an appointment for me to get it fixed, and they have no time estimate on when it can be fixed. I’m very concerned since the airbag recall lists that the driver airbag can explode and cause severe injury or death.

NHTSA complaint #11688613 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2014 Volkswagen Passat. The contact received a recall letter related to NHTSA Campaign Number: 24V834000 (Air Bags). The vehicle was taken to the local dealer, who confirmed that parts were not yet available. The contact was placed on a waiting list. The contact called another local dealer, Orlando Volkswagen South (1406 W Sand Lake Rd, Orlando, FL 32809); and was added to the waiting list, but the vehicle was not diagnosed or repaired. The contact had not experienced a failure. The manufacturer was not contacted or made aware of the issue.

NHTSA complaint #11686573 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was occasionally illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.

NHTSA complaint #11684810 — an unverified report by a vehicle owner.

AIR BAGS

Components failed, Nitrogen Oxide Sensor, codes P2201 NOx sensor "Circut" bank 1 P20EE NOx catalytic Reduction P205B Reductant tank temperature " Circut" implausible signal

NHTSA complaint #11682641 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the parts for the recall repair were not yet available. The contact stated that two dealers had been contacted since April 2025; however, the dealers confirmed that the parts were not yet available. The manufacturer was not contacted. The contact had not experienced a failure.

NHTSA complaint #11680653 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2014 Volkswagen  Passat. The contact received notification of NHTSA Campaign Number: 24V834000(Air Bags); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part to do the recall repair was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11677239 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11676610 — an unverified report by a vehicle owner.

AIR BAGS

RECALL CAME OUT 12/2024; CALLED LOCAL DEALERSHIP NIELLO VW OF SACRAMENTO CA IN JANUARY WAS TOLD PARTS WOULD BE AVAILABLE IN APRIL. CALLED IN APRIL WAS TOLD PARTS ARE NOW NOT AVAILABLE UNTIL SEPTEMBER AT THE EARLIEST AND NOW ITS SAYING THERE IS NOT EVEN A REMEDY AVAILABLE. AND THE POSSIBLE OUTCOME OF THE AIRBAG UNINTENTIONALLY GOING OFF IS SERIOUS INJURY OR DEATH TO DRIVER AND PASSENGERS. I DRIVE MY CAR TO WORK EVERY DAY AND FEEL MORE UNSAFE FROM THE AIRBAG BEING A POTENTIAL HAZARD INSTEAD OF A SAFETY FEATURE.

NHTSA complaint #11676745 — an unverified report by a vehicle owner.

AIR BAGS

Volkwsagen has still addressed the recall of 24V834. I can't find anywhere else to submit a complaint. When I call them they say they do not have the parts even though I was notified of the recall in December 2024. I also called into the NTHSA but no one answers your phone. I think your employees are picking up and leaving the phone off the hook.

NHTSA complaint #11674603 — an unverified report by a vehicle owner.

AIR BAGS

This car was cited for recall due to defective driver side airbag in December 2024 and as of this date – July 18, 2025 – VW has not provided any repairs.

NHTSA complaint #11674620 — an unverified report by a vehicle owner.

AIR BAGS

I have contacted Centennial VW in Las Vegas, NV about the recall in December 2024 and they said the part is still on back order.

NHTSA complaint #11669014 — an unverified report by a vehicle owner.

AIR BAGS

Called the dealership at commonwealth motors and all other dealership to take care of the recall as that is the only reason why I am a unable to pass inspection . Dealer ships all around said the part for the takata airbag recall is not in stock and will not be available till December 2025

NHTSA complaint #11666906 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11666689 — an unverified report by a vehicle owner.

AIR BAGS

I own a 2014 Volkswagen Passat. I received notification of NHTSA Campaign Number: 24V834000(Air Bags) dated December 2024. For the past 6 months, I have attempted to address this issue but the part to do the recall repair has not been available available. In fact, I even brought my car into the dealer today, advised that the part was available, but in fact it was not. SIX MONTHS! Is this a critical issue or not? The dealer was contacted. The manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA complaint #11666240 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11663908 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The dealer was contacted, and the contact was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11663401 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11660323 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2014 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 92,828. Parts distribution disconnect.

NHTSA complaint #11659827 — an unverified report by a vehicle owner.

AIR BAGS

The driver-side front airbag in my vehicle is under a safety recall due to the risk of it deploying improperly and releasing metal fragments, which could cause serious injury or death. I initially contacted the dealership in March and was told that I was not affected by the national backorder, and that the replacement part would arrive by early May. I have now been informed that the part will not be available until September. This delay is unacceptable and directly endangers my safety. I live in a region with high summer heat and humidity, conditions known to increase the risk of inflator failure in recalled airbags. Volkswagen, as the manufacturer, has failed to meet its recall obligations. I have contacted their customer service, and instead of offering a timeline, solution, or safe alternative, I was referred back to the dealership, who also had no answers. Volkswagen has provided no transportation assistance, no escalation process, and no accountability,even though they are responsible for ensuring the timely repair of this safety-critical component. The part has not been inspected or replaced by anyone, and I am being forced to drive a vehicle I know could cause serious harm. There are no warning lamps or error messages in the vehicle, but the danger is explicitly outlined in the recall itself. Volkswagen’s delay, lack of communication, and refusal to assist puts my safety, and the safety of others, at serious risk.

NHTSA complaint #11659841 — an unverified report by a vehicle owner.

AIR BAGS

I received notice of this safety recall, and contacted Ganley VW of Bedford, 250 Broadway Ave, Bedford, OH 44146, (888) 650-9208. They scheduled an appointment for me to have my airbag fixed per the recall, but then they cancelled my appointment because the parts were on backorder with no foreseeable date to fix the issue. They said they'd call me when they could schedule, but it has been months and I have not received a call. I called again today, 4/22/25, and was told parts are still on backorder and I cannot schedule a time to get the issue fixed. I was told maybe in 2 more months I could get it fixed.

NHTSA complaint #11656131 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000(Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11654044 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and contacted the dealer and confirmed that parts were not available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11653938 — an unverified report by a vehicle owner.

AIR BAGS

I took my car to the dealership for the recall on the airbag and was told they are unable to replace it at this time due to a parts issue. I live in Hawaii and from my understanding high temperatures and humidity exacerbate the issue and I am concerned for my safety and the safety of others.

NHTSA complaint #11653581 — an unverified report by a vehicle owner.

AIR BAGS

There is an active recall (69E6 - Driver Frontal Airbag Inflator) on my 2014 Volkswagen Passat. About 2 months ago, I scheduled an appointment with my local Volkswagen dealer to get this recall resolved. I was told that the parts were on back order and haven't heard anything for almost 2 months, meaning this is not being resolved in a timely manner and I continue to drive my car with added risk. I have continued to reach out to the dealer to no avail. Today, I then attempted to contact Volkswagen directly and was unable to gather anything of value as they continued to tell me that all I can do is continue to stay in touch with my Volkswagen dealer (conversation has been downloaded). At this point - I have no clue how to proceed and just wish to have my recall repaired so I can drive without extra risk of injury. What component or system failed or malfunctioned, and is it available for inspection upon request? 69E6 - Driver Frontal Airbag Inflator How was your safety or the safety of others put at risk? An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes - Safety Recall: 69E6 - Driver Frontal Airbag Inflator Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I was told to wait until the part was available to complete the recall resolution. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No - I received a letter in the mail from Volkswagen of America.

NHTSA complaint #11649253 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11648299 — an unverified report by a vehicle owner.

AIR BAGS

Airbag has not been replace. Recall details below from NTSB website. Dealership Morgan VW of North Tampa has schedule recall twice, but when arriving for service have been told part is not available. Advised to contact VW, VW advises contact Dealer! Appear to a major safety issue, would be nice to be able to get an ansewer. Dec 05,2024 Manufacturer Recall Number69E6 NHTSA Recall Number24V834 Recall StatusRecall Incomplete Summary The drivers side frontal airbag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. Safety Risk An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

NHTSA complaint #11647448 — an unverified report by a vehicle owner.