69 of the
762 complaints filed about the Volkswagen Taos
are about the other systems —
9% of everything owners reported.
The worst model year for it is 2022.
The infotainment system on my 2022 Volkswagen Taos began displaying a persistent "frozen software update" notification approximately six days prior to June 28, 2026. This condition disabled normal use of the radio and, most significantly, the vehicle's backup camera — a federally required safety feature. The vehicle was brought to an authorized VW dealership for a scheduled 110,000-mile service completed on June 27, 2026, with resolution of this software freeze as the primary concern. The issue remained unresolved following that visit. Prior guidance to leave the vehicle running while parked to allow the update to complete was followed with no change in the condition. The vehicle was returned to the dealership on the evening of June 28, 2026, with an additional appointment scheduled for the morning of June 30, 2026, specifically to address the unresolved defect. As of this filing, the backup camera and radio functions remain impaired due to this unresolved software failure, despite a dealer service visit.
NHTSA complaint #11757992 — an unverified report by a vehicle owner.
Brake grinding constantly Infotainment overheating and shutting down Additional money on car insurance due to android auto failure with infotainment system Odometer doubling milage during infotainment failures Wipers going by themselves Windows go down when pressing up SOS BOX making random beeping noises Driver Chair constantly sinking back down Warning lights constantly coming on
NHTSA complaint #11751949 — an unverified report by a vehicle owner.
There have been multiple complaints of the mechatronics unit failing prematurely. I am facing that right now and it should be under warranty but is being challenged. So many people have mentioned the mechatronics unit failing prematurely upon research and discussion with the dealership. The car stalled on the freeway and I was unable to accelerate. It was confirmed and being worked on by the dealer. All regular maintenance has been done. “Trans in emergency mode. You can keep driving.” Showed up 5 minutes before the car stalled
NHTSA complaint #11747765 — an unverified report by a vehicle owner.
The SOS module has failed. THIS MEANS AUTOMATIC NOTIFICATION OF A CRASH OR SIGNIFICANT MECHANICAL FAILURE IS NOT FUNCTIONAL. THE MODLE HAS A BATTERY THAT FAILS IS IS NOT AVAILABLE. THE ONLY SOLUTION IS REPLACEMENT OF THE MODULE AT A COST OF $600 TO $800.
NHTSA complaint #11736342 — an unverified report by a vehicle owner.
My 2025 Volkswagen Taos is exhibiting active symptoms of a known safety recall involving electrical system malfunctions. The vehicle experienced multiple failures including the instrument cluster going blank, screens shutting off, and a false start condition where the dashboard illuminated with multiple warning lights. The vehicle became inoperable and required towing to a Volkswagen dealership. The dealership confirmed that the symptoms are consistent with the current recall but stated there is no available remedy at this time. They insist the vehicle be returned to me after only charging the battery, without any repair addressing the recall condition. I refused. I do not consider the vehicle safe to operate given the ongoing electrical failures and lack of an available fix. This complaint is being filed because a recalled vehicle is actively experiencing the defect, and the manufacturer is unable to provide a repair or safe interim solution.
NHTSA complaint #11734340 — an unverified report by a vehicle owner.
The speedometer is off 3%. When the speedometer indicates 65mph The vehicle is actually traveling at 68mph. At 55mph Indicated the vehicle is actually traveling at 57mph. The faster you go the more off the speedometer is. This was verified using GPS on two separate smart phones. After doing some research I've discovered that all mid to late 2024 VW Taos 4-motion vehicles are the same as my vehicle. VW made a mid-year production change from 215/50R18 to 215/55R18 tires and did not code/calibrate the speedometer for the different tire size. Many many other 2024 Taos 4-motion owners on vehicle forums like VW vortex and others are,like myself, complaining of the slow reading speedometer. This raises safety and legal questions such as owners receiving speeding tickets or other infractions. Also the vehicle is traveling faster than Indicated could potentially pose a safety concern.
NHTSA complaint #11723631 — an unverified report by a vehicle owner.
While driving with my ACC activated to 71MPH, I was pulled over by Mass state police and told that my speed was between 76-81MPH. I've since confirmed the statement of the officer to be accurate by comparing the displayed vehicle speed is lower than what's displayed on apps such as Waze and google maps. Citation [XXX] was issued by the officer INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11720642 — an unverified report by a vehicle owner.
I was told there was a leak in my coolant system that has happened to many other with the 22 and 23 taos. If out of warranty the claim would be almost 5k even though my car is only 2 years old. The work needed to be done is labor intensive and also a issues with the cylinder head gasket.
NHTSA complaint #11719973 — an unverified report by a vehicle owner.
The rear camera blacks out on the dashboard. Sometimes when I start the dashboard, the thing is dark. It doesn't come on even while driving. It mainly happens with the push start option. Occasionally, I've been driving on the highway. And it'll start flashing blinking and then blackout. Also, the gear shifting to accelerate on the gas get stuck. It won't shift, it'll go into neutral mode. Even though it's since drive mode
NHTSA complaint #11716375 — an unverified report by a vehicle owner.
THE WINDSSHIELD WIPER BLADES HAVE A NOISE AS SOON I PURCHSED, TREE MONTH OF USED THE CARD. I WENT TO THE PURCHASED OFFICE TO CHANGE DE BLADES BUT THEY SAID THAT NO HAVE WARRANTY. THE OTHERS TAO THAT I HAVED HAVE THE SAME PROBLEMS. WHAT I CANT DO .
NHTSA complaint #11707331 — an unverified report by a vehicle owner.
I purchased this car on 11/16/2023, brand new with 32 miles on it. On 11/20/2023 the automatic start-stop failed while I was at an intersection and the car would not move. There were no warning lights, messages, or other symptoms of the problem. Fortunately a police officer drove through the area minutes after the car stopped and was able to help me until a tow truck arrived. The car was towed to the dealership, who determined that the issue was with the starter, but did not provide me with paperwork as they put me in a different vehicle.
NHTSA complaint #11706450 — an unverified report by a vehicle owner.
On 12/20/25, the "lane assist not available" and the "EPC" warning indicators lit up. I was in the car with my 11 year old, we pulled over and looked in the manual to understand EPC, and the manual said it "is possible to continue driving," so we continued. As we entered the freeway the car went into limp mode and would not accelerate. I put the gas pedal to the floor, put on my hazard lights, and got off at the next exit, but we did were not able to drive > 40 mph on a crowded, rainy freeway with big-rigs ahead, behind, and to the left of us. We got off at the next exit, drove to a parking lot and let the car rest for 10-15 minutes. When we turned it back on, the "Exhaust System Malfunction" light and "Central Warning Light" indicators were on. The lane assist not available indicator had lit up a day prior, as well. My safety and the safety of my child were at risk on the freeway. I called the dealership from which I had purchased the car 2 years earlier and which has ~11,280 miles. I was told by their service department to drive the car home, but not to drive it after that. However, they also told me to drive the car from my home to their shop (10 miles), but to avoid the freeway, in order to have it serviced. This suggestion also put me at risk, as it would have been unsafe to drive the car between my home and their shop. I did call back to say that I didn't feel safe driving it, at which point they looked up my car and saw that it is under warranty, which includes roadside assistance coverage. The car will be towed to their shop on the morning of 12/22/25.
NHTSA complaint #11706418 — an unverified report by a vehicle owner.
I am reporting a repeated safety-related defect involving exhaust intrusion into the cabin of my 2022 Volkswagen Taos. The vehicle experienced loss of power, coolant loss, and engine warning indicators, and was serviced twice by Volkswagen Southtowne in Sandy, Utah. First Incident – Vehicle Returned as “Safe to Drive” During the first repair visit, the dealer diagnosed issues involving the manifold/exhaust area, head gasket, coolant system, and catalytic converter. After keeping the vehicle for an extended period, the dealership informed me the vehicle was “safe to drive,” although the repair was not fully completed. I relied on this representation. After the vehicle was returned to me, I began experiencing significant physical symptoms only while driving the vehicle, including nausea, dizziness, and vomiting. These symptoms occurred repeatedly during operation and would subside after leaving the vehicle. At the time, I did not understand that these symptoms were caused by exhaust entering the cabin. Second Incident – Defect Confirmed and Additional Repairs Performed Weeks later, the symptoms persisted and I returned the vehicle to the same dealership. At this second visit, the dealer reported coolant leakage and additional gasket failures. They removed the cylinder head, replaced gaskets, and performed additional exhaust-related repairs. I was provided a loaner vehicle during this extended repair. After this second repair, the symptoms while driving stopped. Safety Concern Based on the timing of symptoms, the repair records, and the resolution following the second repair, I believe that exhaust gases were entering the cabin of the vehicle during normal operation for an extended period. This created a significant safety hazard. I was repeatedly assured the vehicle was “safe to drive” when it was not. I unknowingly operated the vehicle while being exposed to exhaust fumes for several months. The condition caused physical illness, impaired my ability.
NHTSA complaint #11704557 — an unverified report by a vehicle owner.
I purchased the vehicle in 2022 & in 2023 the low coolant light turned on. Now at 54k miles the low coolant light has turned on again and the head gasket is definitely leaking. I’m out of warranty because I’ve hit 54k miles. This is absolutely unacceptable for a brand new car.
NHTSA complaint #11698370 — an unverified report by a vehicle owner.
My car has been lagging since I got it and I bought it new only 4 miles on it. When I am trying to accelerate the car lags and then burst into speed. It has almost gotten me into an accident a few times. I was discussing this with another person I know that has one and she said the same thing.
NHTSA complaint #11697867 — an unverified report by a vehicle owner.
The rearview camera will shift the picture from time to time/distort it. Others times the camera won't come on, displays message saying "rear-view camera unavailable", or the screen comes on and it flickers the lighting to the picture.
NHTSA complaint #11692707 — an unverified report by a vehicle owner.
While my vehicle was completely stopped at a red light, I suddenly heard a very loud explosive sound from the rear of my car. Upon inspection, I saw that my back windshield had completely shattered. The glass exhibited long, linear fracture patterns radiating outward without any central point of impact. There were no circular, spiderweb, or cone-shaped cracks—patterns that would typically indicate an external object striking the glass. At the time of the incident, there were no vehicles, pedestrians, or debris in the vicinity that could have caused the damage. The car was stationary, and the surrounding environment was calm with no construction, flying debris, or other hazards nearby. This strongly suggests that the breakage originated from within the glass itself rather than from an external force. As I began driving carefully toward the dealership, pieces of the glass started to detach and fall inward into the cabin, not outward—another indicator that the force came from internal stress within the glass rather than from something hitting it from the outside. The loud noise and sudden shattering posed a serious safety concern, as such an unexpected event could easily startle a driver and lead to a traffic incident if it occurred while the vehicle was in motion. My vehicle is new, with approximately 5,000 miles on it, and has been carefully maintained. It has never been involved in any accident or sustained any exterior damage. The car’s body and glass are in pristine condition, with no dents, chips, or scratches anywhere. Earlier that same day, I had cleaned and wiped down all of my windows, during which I observed no cracks, chips, or imperfections on the rear windshield. Given these circumstances, it appears that the glass failure was spontaneous—potentially due to a manufacturing defect, internal stress within the tempered glass, or thermal expansion—rather than any impact-related cause. Though my car is under warranty, VW refused to cover any costs.
NHTSA complaint #11692454 — an unverified report by a vehicle owner.
On Sunday 8/24/25 I was driving home and the sunroof spontaneously exploded while I was driving. I was covered in glass and have a few minor cuts. I was extremely upset and traumatized. There were no warning signs prior to the sunroof spontaneously exploding. I did report it to my insurance company but I also called Volkswagen. Volkswagen instructed me to take it to a local dealership which I did.
NHTSA complaint #11691104 — an unverified report by a vehicle owner.
I am reporting serious electrical/CPU defects and dealership workmanship issues with my 2022 Volkswagen Taos. Since purchase, the vehicle has shown repeated electronic malfunctions: dash blackouts, HVAC/remote start errors, infotainment resets, and a cooling fan that ran 24+ hours after shutoff. Warning alerts are delayed or absent (no warning before head gasket failure at 42k miles; oil-level alert appeared 8 weeks after a dealer oil change; turbo underboost fault only appeared 9 months after a missing O-ring). Independent scans (AutoZone) have shown generic fault codes (ABS communication error), while Volkswagen dealerships repeatedly reported “no faults found.” Service staff told me they only read “VW codes,” ignoring generic ones that point to safety problems. Major events tied to these failures: Nov 2024: Head gasket failure at 42k miles, no warnings triggered. Aug 2025: Turbo charge pipe disconnected at highway speeds, car went into limp mode. Independent shop documented it “must have come loose or was not properly installed.” Sep 2025: EPC again; dealer found missing O-ring on intake pipe, likely from Nov 2024 repair. These failures have repeatedly stranded me in limp mode with my child in the car. The CPU’s failure to log and alert is a systemic defect. A similar delay with steering or braking could be deadly. I have raised concerns with Fox Valley Volkswagen since 2022 and sent certified letters in Sept 2025. They denied responsibility, calling each failure “unrelated.” Volkswagen of America also pushed me back to the dealer. This is not a one-off repair issue. It is a systemic CPU/electrical defect suppressing warnings until after failure, compounded by sloppy workmanship. My car is unsafe to drive. I request investigation into VW’s diagnostic practices, CPU/sensor monitoring delays, and dealer handling of safety-critical repairs. I have Service reports but I ran out of room and they couldn't be attached with the rest of the documents below.
NHTSA complaint #11690266 — an unverified report by a vehicle owner.