Owners have filed 25 complaints
about the 2007 Volvo VNL with NHTSA between 2007 and 2020.
The largest single group is the lights.
Across this model's run it ranks 1 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 88
Against the median year of the Volvo VNL. 50 means typical for this
model; 100 means roughly double.
Severity — 100
56% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
61% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2007 Volvo VNL
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Lights
520.0%
0 crashes, 2 fires · median 61,000 mi
Electrical System
416.0%
0 crashes, 4 fires · median 2,000 mi
Brakes
312.0%
0 crashes, 2 fires · median 100,000 mi
Windows, Mirrors & Wipers
28.0%
Median failure at 418,101 miles
Body & Structure
28.0%
Steering
28.0%
2 crashes, 0 fires · median 253,836 mi
Driver Assist & Collision Avoidance
14.0%
0 crashes, 1 fires · median 2,000 mi
Tires
14.0%
Fuel & Propulsion
14.0%
Acceleration & Cruise Control
14.0%
0 crashes, 1 fires · median 2,000 mi
Suspension
14.0%
Transmission & Drivetrain
14.0%
0 crashes, 1 fires · median 2,000 mi
Engine & Cooling
14.0%
Median failure at 354,946 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
15.6%
1,000 – 9,999 miles
1055.6%
100,000 – 149,999 miles
316.7%
150,000+ miles
422.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2007peak 10Jun 2020
NHTSA investigations into the 2007 Volvo VNL
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE13002Opened 7 Feb 2013Closed 3 Jul 2013POWER TRAIN:AUTOMATIC TRANSMISSION
Stop Lamp Switch Signal
The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles equipped with the subject automated manual transmission had allegedly experienced a condition where the clutch failed to automatically disengage the transmission from the engine as intended. This may result in extended stopping distances and/or unintended forward motion of a vehicle previously at rest.To date, ODI is aware of 134 subject vehicles with one or more complaints or field reports related to this condition.Also, ODI is aware of 164...
RQ11001Opened 23 May 2011Closed 20 Jan 2012VISIBILITY:GLASS, SIDE/REAR
Volvo Sleeper glass de-bonding
ODI opened Recall Query RQ11-001 after a review of EWR Field Reports identified lower bunk window separations on the subject vehicles.Volvo had issued three recalls for sleeper window separations since 2003.Additionally, Volvo had issued two bulletins for sleeper window issues during the same time period.The frequency of related actions led ODI to open this formal investigation.An Information Request (IR) letter was sent to Volvo on 23 June 2011.Volvo responded on 17 August 2011 and then provided updated warranty information on 9 January 2012.Volvo provided production change data and warranty...
PE07046Opened 14 Sep 2007Closed 9 Nov 2007TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
SAF HOLLAND FIFTH WHEEL ASSEMBLY
ON OCTOBER 18, 2007 VOLVO TRUCKS NORTH AMERICA FILED DEFECT REPORT 07V-496 WHICH OUTLINES A SAFETY RECALL PROGRAM TO NOTIFY THE AFFECTED OWNERS AND CORRECT THE AFFECTED VEHICLES.
Recalls on the 2007 Volvo VNL
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
13V268000
POWER TRAIN:CLUTCH ASSEMBLY
Volvo Trucks North America (Volvo) is recalling certain model year 2007-2014 VAH, VHD, VNL, VNM, and VT models. The affected vehicles were built without a redundant clutch disengagement switch. Without a redundant switch, a loss of signal from the brake air pressure switch can prevent the clutch from automatically disengaging when the brake is applied.
Risk: Without a signal to disengage the clutch when the brakes are applied, the distance required to stop the truck may lengthen, increasing the risk of a crash.
09V173000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
VOLVO TRUCKS IS RECALLING 127,764 MY 2001-2008 VHD, VNL, VNM, AND MY 2005-2008 VT TRUCKS. A SEAL MAY FAIL ALLOWING WATER AND CONTAMINANTS TO SEEP INTO THE WINDSHIELD WIPER MOTOR.
Risk: IF THIS HAPPENS A SHORT CIRCUIT MAY OCCUR, WHICH OVER TIME COULD POSSIBLY LEAD TO A VEHICLE FIRE.
09V030000
SERVICE BRAKES, AIR
VOLVO TRUCKS IS RECALLING 366 MY 2006-2009 VNL TRUCKS EQUIPPED WITH SUPER SINGLE TIRES, BENDIX BRAKE CAM TUBES, AND VOLVO AIR SUSPENSION. THE VIBRATION FREQUENCY FROM THE SUSPENSION WITH SUPER SINGLE TIRES MAY RESULT IN A FATIGUE CRACK OF THE MOUNTING BRACKETS FOR THE BRAKE CAM TUBE.
Risk: IF LEFT UNTREATED, THE CRACK CAN PROPAGATE AND CAUSE FAILURE OF THE BRAKE CAM TUBE SUPPORT BRACKET(S), WHICH CAN RESULT IN LOSS OF BRAKES AT THE CORRESPONDING WHEEL END INCREASING THE RISK OF A CRASH.
07V573000
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
ON CERTAIN HEAVY DUTY TRUCKS, THE CIRCUIT PROTECTION (I.E. AUTOMATIC CIRCUIT BREAKERS) USED TO PROTECT THE VEHICLE LIGHTING SYSTEM MAY NOT PROVIDE ADEQUATE PROTECTION.
Risk: IF A SHORT CIRCUIT OCCURS AND IS LEFT UNTREATED, COMPONENTS AND WIRING MAY BE SUBJECT TO OVERHEATING WHICH COULD POSSIBLY RESULT IN A VEHICLE FIRE.
07V496000
TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
ON CERTAIN TRUCKS EQUIPPED WITH A SAF HOLLAND SIMPLEX FIFTH WHEEL, THE LEVER ARM PIVOT BOLT MAY HAVE BEEN OVER TIGHTENED. AN OVER TIGHTENED PIVOT BOLT CAN DISTORT THE PIVOT BOLT SPACER SLEEVE, WHICH MAY PREVENT THE FIFTH WHEEL LATCH JAW FROM CLOSING AND LATCHING SECURELY AROUND THE TRAILER KING PIN.
Risk: THERE IS A POSSIBILITY THAT THE PIVOT BOLT CAN BECOME LOOSE WITHOUT THE DRIVER'S KNOWLEDGE. WHEN THIS OCCURS, THE DRIVER COULD DRIVE AWAY AND THE TRAILER COULD BECOME DISENGAGED, INCREASING THE RISK OF A CRASH.
07V345000
FUEL SYSTEM, DIESEL
ON CERTAIN TRUCKS, AN UNPROTECTED LEAD IN THE THERMOSWITCH OF THE HEATER MAY MAKE CONTACT WITH ANOTHER POST POSSIBLY CREATING A SHORT CIRCUIT, WHICH CAN RESULT IN CONTINUOUS OPERATION OF THE HEATING ELEMENT.
Risk: IF THE CONDITION EXISTS AND THE KEY IS LEFT ON WITHOUT FUEL IN THE FILTER, THE HEATING ELEMENT MAY HEAT TO A POINT WHERE A FLAME BECOMES PRESENT AT THE TIP OF THE ELEMENT WHICH COULD RESULT IN A VEHICLE FIRE.
07V323000
STEERING
ON CERTAIN TRUCKS, THE NUT USED TO RETAIN THE STEERING SHAFT MAY OR MAY NOT BE A LOCK NUT THAT HAS THE LOCKING FEATURE. A LOCK NUT IS REQUIRED TO PROVIDE ADDITIONAL RESISTANCE TO ENSURE THAT THE NUT DOES NOT COME LOOSE.
Risk: IF THE NUT WERE TO COME LOOSE, THE STEERING SHAFT COULD POTENTIALLY SEPARATE RESULTING IN LOSS OF STEERING CONTROL WHICH COULD CAUSE A CRASH.
07V108000
POWER TRAIN:AXLE ASSEMBLY
ON CERTAIN TRUCKS, THE AXLE HOUSINGS MAY HAVE BEEN MANUFACTURED WITH STEEL THAT WAS OUT OF SPECIFICATION WHICH COULD RESULT IN A FATIGUE FAILURE OVER TIME.
Risk: IF A FATIGUE FAILURE OCCURS AND IS LEFT UNATTENDED, THE AXLE MAY LOCK UP OR THE END OF THE AXLE COULD COME OFF, WHICH MAY RESULT IN A VEHICLE CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20132217,911 units in Canada
Other
On certain vehicles, the secondary clutch disengagement switch may have been omitted during vehicle assembly or, in some instances, removed during servicing. As such, primary switch failure would cause the automated manual transmission’s clutch to remain engaged when the brakes are applied. This could increase stopping distances, possibly resulting in a crash causing property damage and/or personal injury. Correction: Dealers will install a micro-switch at the brake pedal and update the software to run a diagnostic on the switch during engine start-up.
Recall 200914418,297 units in Canada
Other
On certain vehicles, the windshield wiper motor may be susceptible to water intrusion, which could result in an electrical short circuit and a fire. This could cause property damage, personal injury or death. Correction: Dealers will affect repairs.
Recall 200902548 units in Canada
Brakes
On certain trucks equipped with super single tires, vibration frequency from the suspension may result in fatigue cracking of the mounting brackets for the brake cam tubes. In time the crack could propagate and cause of the brake cam tube support bracket(s) to fail, which could result in a loss of brakes at the corresponding wheel end. This could increase stopping distances, possibly causing a vehicle crash resulting in property damage, personal injuries or death. Correction: Dealers will install an additional support bracket to the brake cam tubes.
Recall 200739414,742 units in Canada
Electrical
On certain trucks, the automatic circuit breakers used to protect the vehicle lighting system may not provide adequate protection. If a short circuit occurs, components and wiring may be subject to overheating, which could result in a vehicle fire, causing property damage and/or personal injury or death. Correction: Dealers will replace the circuit breakers with fuses.
Recall 200733859 units in Canada
Other
On certain trucks, the fifth wheel hitch assembly's lever arm may have been incorrectly installed during the manufacturing process. The lever arm pivot bolt may have been over-tightened which could distort the pivot bolt spacer sleeve and prevent the fifth wheel latch jaw from closing and latching securely around the trailer king pin. This could allow the towed unit to separate from the towing vehicle while underway, potentially causing a crash with injury or death. Correction: Dealers will replace the pivot bolt and sleeve with a hex head shoulder bolt and washer.
Recall 200725794 units in Canada
Fuel System
On certain trucks, when the ignition key is in the 'ON' position, the pre-heater, located in the fuel filter base, is energized. If this pre-heater is energized while maintenance is being performed on the fuel filter, diesel fuel could ignite within the filter housing. A fire within the fuel filter housing may spread possibly resulting in property damage or personal injury. Correction: Dealers will inspect and, if required, replace the fuel heater assembly.
Recall 2007253986 units in Canada
Steering
On certain trucks, the locknut used to retain the steering shaft may not have had the lock feature. As a result, the nut could loosen, allowing the steering shaft to separate, causing a loss of steering control which could result in a vehicle crash with injury or death. Correction: Dealers will replace the steering shaft pinch bolt and locknut.
Recall 20070842 units in Canada
Other
On certain trucks, the axle housing may have been manufactured with steel that was out of specification (9.5mm thick instead of 11mm thick), which could result in a fatigue failure over time. If failure occurs, the axle may lock-up or the end of the axle could come off, which may result in a vehicle crash with injury or death. Correction: Dealers will inspect and, if required, replace the axles.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 507,648 milesOcala, FLCrash
STEERING
TL* THE CONTACT OWNS A 2007 VOLVO VNL TRUCK. THE CONTACT WAS DRIVING 20 MPH WHEN HE LOST CONTROL OF STEERING AND CRASHED INTO A POLE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE DRAG LINK. THE DRAG LINK SEPARATED FROM THE FIRE WALL. THE DRAG LINK AND THE TIE ROD WAS REPLACED. A POLICE REPORT WAS FILED (OKLAHOMA STATE POLICE REPORT NUMBER: AM02905-11). THE FAILURE AND THE CURRENT MILEAGE WAS 507,648.
NHTSA complaint #10435140 — an unverified report by a vehicle owner.
at 100,000 milesNorthfield, MNFire
SERVICE BRAKES, AIR
TL*THE CONTACT OWNS A 2007 VOLVO VNL. THE CONTACT STATED THAT THE BRAKE CHAMBERS CAUGHT FIRE WHILE THE VEHICLE WAS IN MOTION. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED AND IS INVESTIGATING THE ISSUE. THE CONTACT HAS NOT RECEIVED ANY REIMBURSEMENT. THE DEALER HAS NOT RETURNED HIS CALLS OR EMAILS. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000. UPDATED 03-27-09 *BF UPDATED 03/31/09.*JB THE CONSUMER STATED THE BRAKE CHAMBERS LEAKED AIR SLIGHTLY. UPDATED 04/01/09.
NHTSA complaint #10257545 — an unverified report by a vehicle owner.
at 2,000 milesYuba City, CAFire
POWER TRAIN:AUTOMATIC TRANSMISSION
2007 VOLVO 780, BOUGHT IN 7-31-2006, WHEN DRIVING FROM TEXAS TO CALIFORNIA WE HAD PROBLEMS WITH TRANSMISSION GOING INTO GEAR. FROM THAT TIME ON THE PROBLEMS HAVE GOTTEN WORSE AND TO THE POINT OF BEING UNSAFE. IT BREAKS DOWN FREQUENTLY AND WON'T GO INTO GEAR. WE HAVE BEEN TOWED NUMEROUS TIMES AND HAVE LOST REVENUE. IT HAS MELTED WIRES AND COMPONENTS. THE COMPUTER THROWS OUT CODES THAT INDICATES PROBLEMS WITH THE COMPUTER, ELECTRICAL, TRANSMISSION, VEHICLE, BRAKES, ETC., ETC. THE TRUCK HAS BEEN DOWN NUMEROUS TIMES. MOST RECENT, DOWN IN OCTOBER OF 07, DOWN IN DEC. OF 07, DOWN IN APRIL 07 TWO TIMES. IS NOW BROKEN DOWN IN SLC, UT AND IS AT THE VOLVO DEALERSHIP THERE. I BOUGHT A NEW TRUCK SO THAT IT WOULD BE RELIABLE LIKE VOLVO CLAIMED IT TO BE. IT NOW JUST SHUTS DOWN AND YOU ARE DEAD IN YOUR TRACKS. IT HAS MELTED TWO VOLTAGE DOUBLERS. IT IS UNSAFE TO BE ON THE ROAD. I WANT A NEW TRUCK, ONE THAT RUNS. I PAID FOR THE NEW TRUCK, I PAY MY MONTHLY PAYMENTS EVEN WHEN THE TRUCK IS BROKEN DOWN. VOLVO HAS A TEN POINT SERVICE COMMITMENT THAT THEY DON'T KEEP. I NEED HELP! I'M GOING TO LOOSE MY CONTRACT WITH FED EX AND GO OUT OF BUSINESS BECAUSE THIS TRUCK IS A LEMON! PLEASE INFORM ME IF YOU KNOW WHAT I CAN DO, WHO I CAN TALK TO, WHERE I CAN GO FOR ASSISTANCE TO GET TO THE BOTTOM OF THIS ON GOING PROBLEM THAT HAS NOT YET BEEN RESOLVED. THANK YOU!
NHTSA complaint #10225316 — an unverified report by a vehicle owner.
at 2,000 milesYuba City, CAFire
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
2007 VOLVO 780, BOUGHT IN 7-31-2006, WHEN DRIVING FROM TEXAS TO CALIFORNIA WE HAD PROBLEMS WITH TRANSMISSION GOING INTO GEAR. FROM THAT TIME ON THE PROBLEMS HAVE GOTTEN WORSE AND TO THE POINT OF BEING UNSAFE. IT BREAKS DOWN FREQUENTLY AND WON'T GO INTO GEAR. WE HAVE BEEN TOWED NUMEROUS TIMES AND HAVE LOST REVENUE. IT HAS MELTED WIRES AND COMPONENTS. THE COMPUTER THROWS OUT CODES THAT INDICATES PROBLEMS WITH THE COMPUTER, ELECTRICAL, TRANSMISSION, VEHICLE, BRAKES, ETC., ETC. THE TRUCK HAS BEEN DOWN NUMEROUS TIMES. MOST RECENT, DOWN IN OCTOBER OF 07, DOWN IN DEC. OF 07, DOWN IN APRIL 07 TWO TIMES. IS NOW BROKEN DOWN IN SLC, UT AND IS AT THE VOLVO DEALERSHIP THERE. I BOUGHT A NEW TRUCK SO THAT IT WOULD BE RELIABLE LIKE VOLVO CLAIMED IT TO BE. IT NOW JUST SHUTS DOWN AND YOU ARE DEAD IN YOUR TRACKS. IT HAS MELTED TWO VOLTAGE DOUBLERS. IT IS UNSAFE TO BE ON THE ROAD. I WANT A NEW TRUCK, ONE THAT RUNS. I PAID FOR THE NEW TRUCK, I PAY MY MONTHLY PAYMENTS EVEN WHEN THE TRUCK IS BROKEN DOWN. VOLVO HAS A TEN POINT SERVICE COMMITMENT THAT THEY DON'T KEEP. I NEED HELP! I'M GOING TO LOOSE MY CONTRACT WITH FED EX AND GO OUT OF BUSINESS BECAUSE THIS TRUCK IS A LEMON! PLEASE INFORM ME IF YOU KNOW WHAT I CAN DO, WHO I CAN TALK TO, WHERE I CAN GO FOR ASSISTANCE TO GET TO THE BOTTOM OF THIS ON GOING PROBLEM THAT HAS NOT YET BEEN RESOLVED. THANK YOU!
NHTSA complaint #10225316 — an unverified report by a vehicle owner.
at 2,000 milesYuba City, CAFire
VEHICLE SPEED CONTROL
2007 VOLVO 780, BOUGHT IN 7-31-2006, WHEN DRIVING FROM TEXAS TO CALIFORNIA WE HAD PROBLEMS WITH TRANSMISSION GOING INTO GEAR. FROM THAT TIME ON THE PROBLEMS HAVE GOTTEN WORSE AND TO THE POINT OF BEING UNSAFE. IT BREAKS DOWN FREQUENTLY AND WON'T GO INTO GEAR. WE HAVE BEEN TOWED NUMEROUS TIMES AND HAVE LOST REVENUE. IT HAS MELTED WIRES AND COMPONENTS. THE COMPUTER THROWS OUT CODES THAT INDICATES PROBLEMS WITH THE COMPUTER, ELECTRICAL, TRANSMISSION, VEHICLE, BRAKES, ETC., ETC. THE TRUCK HAS BEEN DOWN NUMEROUS TIMES. MOST RECENT, DOWN IN OCTOBER OF 07, DOWN IN DEC. OF 07, DOWN IN APRIL 07 TWO TIMES. IS NOW BROKEN DOWN IN SLC, UT AND IS AT THE VOLVO DEALERSHIP THERE. I BOUGHT A NEW TRUCK SO THAT IT WOULD BE RELIABLE LIKE VOLVO CLAIMED IT TO BE. IT NOW JUST SHUTS DOWN AND YOU ARE DEAD IN YOUR TRACKS. IT HAS MELTED TWO VOLTAGE DOUBLERS. IT IS UNSAFE TO BE ON THE ROAD. I WANT A NEW TRUCK, ONE THAT RUNS. I PAID FOR THE NEW TRUCK, I PAY MY MONTHLY PAYMENTS EVEN WHEN THE TRUCK IS BROKEN DOWN. VOLVO HAS A TEN POINT SERVICE COMMITMENT THAT THEY DON'T KEEP. I NEED HELP! I'M GOING TO LOOSE MY CONTRACT WITH FED EX AND GO OUT OF BUSINESS BECAUSE THIS TRUCK IS A LEMON! PLEASE INFORM ME IF YOU KNOW WHAT I CAN DO, WHO I CAN TALK TO, WHERE I CAN GO FOR ASSISTANCE TO GET TO THE BOTTOM OF THIS ON GOING PROBLEM THAT HAS NOT YET BEEN RESOLVED. THANK YOU!
NHTSA complaint #10225316 — an unverified report by a vehicle owner.
at 2,000 milesYuba City, CAFire
EXTERIOR LIGHTING
2007 VOLVO 780, BOUGHT IN 7-31-2006, WHEN DRIVING FROM TEXAS TO CALIFORNIA WE HAD PROBLEMS WITH TRANSMISSION GOING INTO GEAR. FROM THAT TIME ON THE PROBLEMS HAVE GOTTEN WORSE AND TO THE POINT OF BEING UNSAFE. IT BREAKS DOWN FREQUENTLY AND WON'T GO INTO GEAR. WE HAVE BEEN TOWED NUMEROUS TIMES AND HAVE LOST REVENUE. IT HAS MELTED WIRES AND COMPONENTS. THE COMPUTER THROWS OUT CODES THAT INDICATES PROBLEMS WITH THE COMPUTER, ELECTRICAL, TRANSMISSION, VEHICLE, BRAKES, ETC., ETC. THE TRUCK HAS BEEN DOWN NUMEROUS TIMES. MOST RECENT, DOWN IN OCTOBER OF 07, DOWN IN DEC. OF 07, DOWN IN APRIL 07 TWO TIMES. IS NOW BROKEN DOWN IN SLC, UT AND IS AT THE VOLVO DEALERSHIP THERE. I BOUGHT A NEW TRUCK SO THAT IT WOULD BE RELIABLE LIKE VOLVO CLAIMED IT TO BE. IT NOW JUST SHUTS DOWN AND YOU ARE DEAD IN YOUR TRACKS. IT HAS MELTED TWO VOLTAGE DOUBLERS. IT IS UNSAFE TO BE ON THE ROAD. I WANT A NEW TRUCK, ONE THAT RUNS. I PAID FOR THE NEW TRUCK, I PAY MY MONTHLY PAYMENTS EVEN WHEN THE TRUCK IS BROKEN DOWN. VOLVO HAS A TEN POINT SERVICE COMMITMENT THAT THEY DON'T KEEP. I NEED HELP! I'M GOING TO LOOSE MY CONTRACT WITH FED EX AND GO OUT OF BUSINESS BECAUSE THIS TRUCK IS A LEMON! PLEASE INFORM ME IF YOU KNOW WHAT I CAN DO, WHO I CAN TALK TO, WHERE I CAN GO FOR ASSISTANCE TO GET TO THE BOTTOM OF THIS ON GOING PROBLEM THAT HAS NOT YET BEEN RESOLVED. THANK YOU!
NHTSA complaint #10225316 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Durham, NC
STRUCTURE:BODY
THE HOOD BRACKET CUTS THROUGH THE HOOD ON THE PASSENGER SIDE OF THE TRUCK. THIS CAUSES THE HOOD TO ONLY BE SECURED WITH ONE BRACKET WHEN OPENING THE HOOD FOR DAILY INSPECTIONS. THE HOOD IS ONLY PARTIALLY SECURED WHEN OPERATING ON ROADS AND HIGHWAYS.
NHTSA complaint #11329263 — an unverified report by a vehicle owner.
Sarasota, FL
STRUCTURE:BODY
I'D LIKE TO REQUEST FROM THIS DEPARTMENT TO OPEN AN INVESTIGATION ON A RUSTY FRAME PROBLEM ON 2005, 2006, 2007 AND 2008 COMMERCIAL VOLVO VNL TRUCKS. THESE TRUCKS HAVE HIGH TENDENCY TO HAVE FRAME RUST AND EVEN PERFORATION PUTTING MOTORISTS AT RISK IN THE USA HIGHWAYS.
NHTSA complaint #10948551 — an unverified report by a vehicle owner.
Fort Wayne, IN
EXTERIOR LIGHTING
I HAVE ~15 YEARS EXPERIENCE DRIVING MOST MAKE/MODELS OF CLASS 8 TRUCKS IN ALASKA AND LOWER 48 STATES. I HAVE NEVER OPERATED ANY TRUCK WITH LOW BEAM HEADLIGHTS SO BAD THAT I HAD TO RISK BLINDING ON-COMING TRAFFIC WITH MY HIGH BEAMS IN ORDER TO OPERATE AT ALL AFTER SUNSET - UNTIL THIS ONE. THE PROJECTOR STYLE LENS SHEDS LITTLE MORE LIGHT ON THE PAVEMENT AHEAD THAN I EXPECT FROM A CLEARANCE LAMP SHOP MECHANICS TELL ME THAT THIS IS NORMAL FOR ALL VOLVO TRUCKS USING THE "VN" STYLE AERO-COMPOSITE DESIGN. ON THE OTHER HAND, THE HIGH BEAM, FOG AND DRIVING LAMPS ARE WONDERFUL. THIS REALLY IS STUNNINGLY DANGEROUS AND NEEDS AN INVESTIGATION. I'M MYSTIFIED THAT NHTSA HASN'T ACTED ALREADY. COULD IT BE AS SIMPLE AS WORN OUT BULBS? ...INCORRECT BULBS? INVISIBLY DEGRADED PROJECTOR LENSES? ...DEGRADED VOLTAGE TO THE BULBS? WHATEVER IS WRONG, NOBODY SEEMS TO KNOW HOW TO FIX IT. AND EVERY NIGHT I OPERATE, I WORRY THAT I MIGHT BE BLAMED FOR AN INCIDENT BECAUSE MY LOW BEAMS KEEP ME BLIND OR BECAUSE I BLINDED ON-COMING TRAFFIC WITH MY HIGH BEAMS. HOW 'BOUT IT NHTSA? THIS IS YOUR OPPORTUNITY TO FIX SOMETHING BEFORE PEOPLE GET HURT. PLEASE SEE ALSO: HTTP://WWW.THETRUCKERSREPORT.COM/TRUCKINGINDUSTRYFORUM/VOLVO-FORUM/168835-STARTED-VOLVO-HEADLIGHT-COMPLAINT-WITH-NHTSA.HTML.
NHTSA complaint #10500518 — an unverified report by a vehicle owner.
at 507,648 milesOcala, FLCrash
STEERING
TL* THE CONTACT OWNS A 2007 VOLVO VNL TRUCK. THE CONTACT WAS DRIVING 20 MPH WHEN HE LOST CONTROL OF STEERING AND CRASHED INTO A POLE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE DRAG LINK. THE DRAG LINK SEPARATED FROM THE FIRE WALL. THE DRAG LINK AND THE TIE ROD WAS REPLACED. A POLICE REPORT WAS FILED (OKLAHOMA STATE POLICE REPORT NUMBER: AM02905-11). THE FAILURE AND THE CURRENT MILEAGE WAS 507,648.
NHTSA complaint #10435140 — an unverified report by a vehicle owner.
at 122,000 milesLouieville, KY
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2007 VOLVO VNL64T TRUCK. THE CONTACT STATED THE HEADLIGHT COVERS WERE DETERIORATING AND REDUCING VISIBILITY FOR THE DRIVER. IN ADDITION, THE FAILURE WOULD CAUSE THE HEADLIGHTS TO BECOME EXTREMELY FOGGY AND HAZY. THERE WERE NO RECALLS FOR THE VEHICLE AND THE DEALER ADVISED ANY REPAIRS WOULD BE AT THE CONTACTS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 122,000 AND THE CURRENT MILEAGE WAS 174,928.
NHTSA complaint #10339077 — an unverified report by a vehicle owner.
at 120,000 milesLouisville, KY
EXTERIOR LIGHTING:HEADLIGHTS
TL-THE CONTACT OWNS A 2007 VOLVO VNL64T TRUCK. WHILE INSPECTING THE VEHICLE HE NOTICE THE HEADLIGHTS COVERS WAS DETERIORATING AND THE PLASTIC WAS FLOGGED. THE COVERS DETERIORATING REDUCES VISIBILITY FOR THE DRIVERS. THE VEHICLE HAS NOT BEEN REPAIRED. HE HAS CONTACT THE DEALER AND WAS TOLD THERE WERE NO RECALL. THE COST PER THE DEALER WOULD BE OVER $600. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 186,221. VWB
NHTSA complaint #10339074 — an unverified report by a vehicle owner.
Scranton, PA
VISIBILITY:GLASS, SIDE/REAR
BUNK WINDOWN HAS FALLEN OUT ON SEVERAL OCCATIONS. DRIVER SAYS "HE DID SET UP A CASE" WITH VOLVO AND THEY WOULD NOT DO ANYTHING ABOUT IT. NOT COVERED UNDER ANY WARRANTY DRIVER SAYS HE FIXED PROBLEM WITH A GENERAL MOTORS VALVE COVER WASHER AND A SHEET METAL SCREW BUT IS NOT ABLE TO OPEN THIS WINDOW ANY LONGER.
NHTSA complaint #10319728 — an unverified report by a vehicle owner.
at 418,101 milesScranton, PA
VISIBILITY:GLASS, SIDE/REAR
THE SLEEPER WINDOW ON OUR 2007 VOLVO VNL TRUCK FELL OUT ONTO A BRAND NEW POLICE CAR IN OLAHOMA CITY, OKLAHOMA, JUST WEST OF THE CITY. DRIVER STATES THAT THE WINDOW IS ATTACHED BY GLUE ONLY, NO SCREWS OR RIVITS. UPON FURHTER INVESTIGATION BY OUR FLEET, DRIVERS HAVE BEEN INSTRUCTED NOT TO OPEN SLEEPER WINOWS. THIS WAS TO AVOID ANY FURTHER PORBLEMS SUCH AS THIS INCIDENT
NHTSA complaint #10319729 — an unverified report by a vehicle owner.
at 354,946 milesDEL RIO, TN
SERVICE BRAKES, AIR:ANTILOCK
TL*THE CONTACT OWNS A 2007 VOLVO 780VNL SEMI HEAVY DUTY TRUCK. THE ENGINES ELECTRICAL SYSTEM SHUT ON AND OFF WHEN THE VEHICLE WAS IN TRAFFIC. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, NONE OF THE ELECTRICAL COMPONENTS WOULD FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE MASS AIR FLOW SENSOR AND THE WIRES THAT SHORTEN THE FRAME OF THE TRUCK WHICH THE ABS SENDING UNIT COMMUNICATES WITH EACH BRAKE SYSTEM WERE REPLACED. THE MANUFACTURER WAS CALLED AND ADVISED THE CONTACT TO CALL THEM BACK IN A COUPLE OF DAYS. THE FAILURE MILEAGE WAS 354,926.
NHTSA complaint #10315491 — an unverified report by a vehicle owner.
at 354,946 milesDEL RIO, TN
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL*THE CONTACT OWNS A 2007 VOLVO 780VNL SEMI HEAVY DUTY TRUCK. THE ENGINES ELECTRICAL SYSTEM SHUT ON AND OFF WHEN THE VEHICLE WAS IN TRAFFIC. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, NONE OF THE ELECTRICAL COMPONENTS WOULD FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE MASS AIR FLOW SENSOR AND THE WIRES THAT SHORTEN THE FRAME OF THE TRUCK WHICH THE ABS SENDING UNIT COMMUNICATES WITH EACH BRAKE SYSTEM WERE REPLACED. THE MANUFACTURER WAS CALLED AND ADVISED THE CONTACT TO CALL THEM BACK IN A COUPLE OF DAYS. THE FAILURE MILEAGE WAS 354,926.
NHTSA complaint #10315491 — an unverified report by a vehicle owner.
Braidwood, IL
TIRES
2007 VOLVO VNL RIGHT FRONT TIRE BLEW OUT CAUSING DAMAGE TO THE RIGHT SIDE FUEL TANK. *KB OHIO TRAFFIC CRASH REPORT # 10-0764-90.
NHTSA complaint #10285370 — an unverified report by a vehicle owner.
at 100,000 milesNorthfield, MNFire
SERVICE BRAKES, AIR
TL*THE CONTACT OWNS A 2007 VOLVO VNL. THE CONTACT STATED THAT THE BRAKE CHAMBERS CAUGHT FIRE WHILE THE VEHICLE WAS IN MOTION. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED AND IS INVESTIGATING THE ISSUE. THE CONTACT HAS NOT RECEIVED ANY REIMBURSEMENT. THE DEALER HAS NOT RETURNED HIS CALLS OR EMAILS. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000. UPDATED 03-27-09 *BF UPDATED 03/31/09.*JB THE CONSUMER STATED THE BRAKE CHAMBERS LEAKED AIR SLIGHTLY. UPDATED 04/01/09.
NHTSA complaint #10257545 — an unverified report by a vehicle owner.
Sparta, MI
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
2007 VOLVO VNL SEMI-TRUCK WAS LEAKING DIESEL FUEL DUE TO A HOLE IN THE FUEL TANK. *NJ (OHIO TRAFFIC CRASH REPORT # 10-0413-90) *JB UPDATED02/24/10
NHTSA complaint #10240453 — an unverified report by a vehicle owner.
at 2,000 milesYuba City, CAFire
POWER TRAIN:AUTOMATIC TRANSMISSION
2007 VOLVO 780, BOUGHT IN 7-31-2006, WHEN DRIVING FROM TEXAS TO CALIFORNIA WE HAD PROBLEMS WITH TRANSMISSION GOING INTO GEAR. FROM THAT TIME ON THE PROBLEMS HAVE GOTTEN WORSE AND TO THE POINT OF BEING UNSAFE. IT BREAKS DOWN FREQUENTLY AND WON'T GO INTO GEAR. WE HAVE BEEN TOWED NUMEROUS TIMES AND HAVE LOST REVENUE. IT HAS MELTED WIRES AND COMPONENTS. THE COMPUTER THROWS OUT CODES THAT INDICATES PROBLEMS WITH THE COMPUTER, ELECTRICAL, TRANSMISSION, VEHICLE, BRAKES, ETC., ETC. THE TRUCK HAS BEEN DOWN NUMEROUS TIMES. MOST RECENT, DOWN IN OCTOBER OF 07, DOWN IN DEC. OF 07, DOWN IN APRIL 07 TWO TIMES. IS NOW BROKEN DOWN IN SLC, UT AND IS AT THE VOLVO DEALERSHIP THERE. I BOUGHT A NEW TRUCK SO THAT IT WOULD BE RELIABLE LIKE VOLVO CLAIMED IT TO BE. IT NOW JUST SHUTS DOWN AND YOU ARE DEAD IN YOUR TRACKS. IT HAS MELTED TWO VOLTAGE DOUBLERS. IT IS UNSAFE TO BE ON THE ROAD. I WANT A NEW TRUCK, ONE THAT RUNS. I PAID FOR THE NEW TRUCK, I PAY MY MONTHLY PAYMENTS EVEN WHEN THE TRUCK IS BROKEN DOWN. VOLVO HAS A TEN POINT SERVICE COMMITMENT THAT THEY DON'T KEEP. I NEED HELP! I'M GOING TO LOOSE MY CONTRACT WITH FED EX AND GO OUT OF BUSINESS BECAUSE THIS TRUCK IS A LEMON! PLEASE INFORM ME IF YOU KNOW WHAT I CAN DO, WHO I CAN TALK TO, WHERE I CAN GO FOR ASSISTANCE TO GET TO THE BOTTOM OF THIS ON GOING PROBLEM THAT HAS NOT YET BEEN RESOLVED. THANK YOU!
NHTSA complaint #10225316 — an unverified report by a vehicle owner.
at 2,000 milesYuba City, CAFire
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
2007 VOLVO 780, BOUGHT IN 7-31-2006, WHEN DRIVING FROM TEXAS TO CALIFORNIA WE HAD PROBLEMS WITH TRANSMISSION GOING INTO GEAR. FROM THAT TIME ON THE PROBLEMS HAVE GOTTEN WORSE AND TO THE POINT OF BEING UNSAFE. IT BREAKS DOWN FREQUENTLY AND WON'T GO INTO GEAR. WE HAVE BEEN TOWED NUMEROUS TIMES AND HAVE LOST REVENUE. IT HAS MELTED WIRES AND COMPONENTS. THE COMPUTER THROWS OUT CODES THAT INDICATES PROBLEMS WITH THE COMPUTER, ELECTRICAL, TRANSMISSION, VEHICLE, BRAKES, ETC., ETC. THE TRUCK HAS BEEN DOWN NUMEROUS TIMES. MOST RECENT, DOWN IN OCTOBER OF 07, DOWN IN DEC. OF 07, DOWN IN APRIL 07 TWO TIMES. IS NOW BROKEN DOWN IN SLC, UT AND IS AT THE VOLVO DEALERSHIP THERE. I BOUGHT A NEW TRUCK SO THAT IT WOULD BE RELIABLE LIKE VOLVO CLAIMED IT TO BE. IT NOW JUST SHUTS DOWN AND YOU ARE DEAD IN YOUR TRACKS. IT HAS MELTED TWO VOLTAGE DOUBLERS. IT IS UNSAFE TO BE ON THE ROAD. I WANT A NEW TRUCK, ONE THAT RUNS. I PAID FOR THE NEW TRUCK, I PAY MY MONTHLY PAYMENTS EVEN WHEN THE TRUCK IS BROKEN DOWN. VOLVO HAS A TEN POINT SERVICE COMMITMENT THAT THEY DON'T KEEP. I NEED HELP! I'M GOING TO LOOSE MY CONTRACT WITH FED EX AND GO OUT OF BUSINESS BECAUSE THIS TRUCK IS A LEMON! PLEASE INFORM ME IF YOU KNOW WHAT I CAN DO, WHO I CAN TALK TO, WHERE I CAN GO FOR ASSISTANCE TO GET TO THE BOTTOM OF THIS ON GOING PROBLEM THAT HAS NOT YET BEEN RESOLVED. THANK YOU!
NHTSA complaint #10225316 — an unverified report by a vehicle owner.
at 2,000 milesYuba City, CAFire
VEHICLE SPEED CONTROL
2007 VOLVO 780, BOUGHT IN 7-31-2006, WHEN DRIVING FROM TEXAS TO CALIFORNIA WE HAD PROBLEMS WITH TRANSMISSION GOING INTO GEAR. FROM THAT TIME ON THE PROBLEMS HAVE GOTTEN WORSE AND TO THE POINT OF BEING UNSAFE. IT BREAKS DOWN FREQUENTLY AND WON'T GO INTO GEAR. WE HAVE BEEN TOWED NUMEROUS TIMES AND HAVE LOST REVENUE. IT HAS MELTED WIRES AND COMPONENTS. THE COMPUTER THROWS OUT CODES THAT INDICATES PROBLEMS WITH THE COMPUTER, ELECTRICAL, TRANSMISSION, VEHICLE, BRAKES, ETC., ETC. THE TRUCK HAS BEEN DOWN NUMEROUS TIMES. MOST RECENT, DOWN IN OCTOBER OF 07, DOWN IN DEC. OF 07, DOWN IN APRIL 07 TWO TIMES. IS NOW BROKEN DOWN IN SLC, UT AND IS AT THE VOLVO DEALERSHIP THERE. I BOUGHT A NEW TRUCK SO THAT IT WOULD BE RELIABLE LIKE VOLVO CLAIMED IT TO BE. IT NOW JUST SHUTS DOWN AND YOU ARE DEAD IN YOUR TRACKS. IT HAS MELTED TWO VOLTAGE DOUBLERS. IT IS UNSAFE TO BE ON THE ROAD. I WANT A NEW TRUCK, ONE THAT RUNS. I PAID FOR THE NEW TRUCK, I PAY MY MONTHLY PAYMENTS EVEN WHEN THE TRUCK IS BROKEN DOWN. VOLVO HAS A TEN POINT SERVICE COMMITMENT THAT THEY DON'T KEEP. I NEED HELP! I'M GOING TO LOOSE MY CONTRACT WITH FED EX AND GO OUT OF BUSINESS BECAUSE THIS TRUCK IS A LEMON! PLEASE INFORM ME IF YOU KNOW WHAT I CAN DO, WHO I CAN TALK TO, WHERE I CAN GO FOR ASSISTANCE TO GET TO THE BOTTOM OF THIS ON GOING PROBLEM THAT HAS NOT YET BEEN RESOLVED. THANK YOU!
NHTSA complaint #10225316 — an unverified report by a vehicle owner.
at 2,000 milesYuba City, CAFire
EXTERIOR LIGHTING
2007 VOLVO 780, BOUGHT IN 7-31-2006, WHEN DRIVING FROM TEXAS TO CALIFORNIA WE HAD PROBLEMS WITH TRANSMISSION GOING INTO GEAR. FROM THAT TIME ON THE PROBLEMS HAVE GOTTEN WORSE AND TO THE POINT OF BEING UNSAFE. IT BREAKS DOWN FREQUENTLY AND WON'T GO INTO GEAR. WE HAVE BEEN TOWED NUMEROUS TIMES AND HAVE LOST REVENUE. IT HAS MELTED WIRES AND COMPONENTS. THE COMPUTER THROWS OUT CODES THAT INDICATES PROBLEMS WITH THE COMPUTER, ELECTRICAL, TRANSMISSION, VEHICLE, BRAKES, ETC., ETC. THE TRUCK HAS BEEN DOWN NUMEROUS TIMES. MOST RECENT, DOWN IN OCTOBER OF 07, DOWN IN DEC. OF 07, DOWN IN APRIL 07 TWO TIMES. IS NOW BROKEN DOWN IN SLC, UT AND IS AT THE VOLVO DEALERSHIP THERE. I BOUGHT A NEW TRUCK SO THAT IT WOULD BE RELIABLE LIKE VOLVO CLAIMED IT TO BE. IT NOW JUST SHUTS DOWN AND YOU ARE DEAD IN YOUR TRACKS. IT HAS MELTED TWO VOLTAGE DOUBLERS. IT IS UNSAFE TO BE ON THE ROAD. I WANT A NEW TRUCK, ONE THAT RUNS. I PAID FOR THE NEW TRUCK, I PAY MY MONTHLY PAYMENTS EVEN WHEN THE TRUCK IS BROKEN DOWN. VOLVO HAS A TEN POINT SERVICE COMMITMENT THAT THEY DON'T KEEP. I NEED HELP! I'M GOING TO LOOSE MY CONTRACT WITH FED EX AND GO OUT OF BUSINESS BECAUSE THIS TRUCK IS A LEMON! PLEASE INFORM ME IF YOU KNOW WHAT I CAN DO, WHO I CAN TALK TO, WHERE I CAN GO FOR ASSISTANCE TO GET TO THE BOTTOM OF THIS ON GOING PROBLEM THAT HAS NOT YET BEEN RESOLVED. THANK YOU!
NHTSA complaint #10225316 — an unverified report by a vehicle owner.
at 2,000 milesYuba City, CAFire
ELECTRICAL SYSTEM:WIRING
2007 VOLVO 780, BOUGHT IN 7-31-2006, WHEN DRIVING FROM TEXAS TO CALIFORNIA WE HAD PROBLEMS WITH TRANSMISSION GOING INTO GEAR. FROM THAT TIME ON THE PROBLEMS HAVE GOTTEN WORSE AND TO THE POINT OF BEING UNSAFE. IT BREAKS DOWN FREQUENTLY AND WON'T GO INTO GEAR. WE HAVE BEEN TOWED NUMEROUS TIMES AND HAVE LOST REVENUE. IT HAS MELTED WIRES AND COMPONENTS. THE COMPUTER THROWS OUT CODES THAT INDICATES PROBLEMS WITH THE COMPUTER, ELECTRICAL, TRANSMISSION, VEHICLE, BRAKES, ETC., ETC. THE TRUCK HAS BEEN DOWN NUMEROUS TIMES. MOST RECENT, DOWN IN OCTOBER OF 07, DOWN IN DEC. OF 07, DOWN IN APRIL 07 TWO TIMES. IS NOW BROKEN DOWN IN SLC, UT AND IS AT THE VOLVO DEALERSHIP THERE. I BOUGHT A NEW TRUCK SO THAT IT WOULD BE RELIABLE LIKE VOLVO CLAIMED IT TO BE. IT NOW JUST SHUTS DOWN AND YOU ARE DEAD IN YOUR TRACKS. IT HAS MELTED TWO VOLTAGE DOUBLERS. IT IS UNSAFE TO BE ON THE ROAD. I WANT A NEW TRUCK, ONE THAT RUNS. I PAID FOR THE NEW TRUCK, I PAY MY MONTHLY PAYMENTS EVEN WHEN THE TRUCK IS BROKEN DOWN. VOLVO HAS A TEN POINT SERVICE COMMITMENT THAT THEY DON'T KEEP. I NEED HELP! I'M GOING TO LOOSE MY CONTRACT WITH FED EX AND GO OUT OF BUSINESS BECAUSE THIS TRUCK IS A LEMON! PLEASE INFORM ME IF YOU KNOW WHAT I CAN DO, WHO I CAN TALK TO, WHERE I CAN GO FOR ASSISTANCE TO GET TO THE BOTTOM OF THIS ON GOING PROBLEM THAT HAS NOT YET BEEN RESOLVED. THANK YOU!
NHTSA complaint #10225316 — an unverified report by a vehicle owner.
at 2,000 milesYuba City, CAFire
INTERIOR LIGHTING
2007 VOLVO 780, BOUGHT IN 7-31-2006, WHEN DRIVING FROM TEXAS TO CALIFORNIA WE HAD PROBLEMS WITH TRANSMISSION GOING INTO GEAR. FROM THAT TIME ON THE PROBLEMS HAVE GOTTEN WORSE AND TO THE POINT OF BEING UNSAFE. IT BREAKS DOWN FREQUENTLY AND WON'T GO INTO GEAR. WE HAVE BEEN TOWED NUMEROUS TIMES AND HAVE LOST REVENUE. IT HAS MELTED WIRES AND COMPONENTS. THE COMPUTER THROWS OUT CODES THAT INDICATES PROBLEMS WITH THE COMPUTER, ELECTRICAL, TRANSMISSION, VEHICLE, BRAKES, ETC., ETC. THE TRUCK HAS BEEN DOWN NUMEROUS TIMES. MOST RECENT, DOWN IN OCTOBER OF 07, DOWN IN DEC. OF 07, DOWN IN APRIL 07 TWO TIMES. IS NOW BROKEN DOWN IN SLC, UT AND IS AT THE VOLVO DEALERSHIP THERE. I BOUGHT A NEW TRUCK SO THAT IT WOULD BE RELIABLE LIKE VOLVO CLAIMED IT TO BE. IT NOW JUST SHUTS DOWN AND YOU ARE DEAD IN YOUR TRACKS. IT HAS MELTED TWO VOLTAGE DOUBLERS. IT IS UNSAFE TO BE ON THE ROAD. I WANT A NEW TRUCK, ONE THAT RUNS. I PAID FOR THE NEW TRUCK, I PAY MY MONTHLY PAYMENTS EVEN WHEN THE TRUCK IS BROKEN DOWN. VOLVO HAS A TEN POINT SERVICE COMMITMENT THAT THEY DON'T KEEP. I NEED HELP! I'M GOING TO LOOSE MY CONTRACT WITH FED EX AND GO OUT OF BUSINESS BECAUSE THIS TRUCK IS A LEMON! PLEASE INFORM ME IF YOU KNOW WHAT I CAN DO, WHO I CAN TALK TO, WHERE I CAN GO FOR ASSISTANCE TO GET TO THE BOTTOM OF THIS ON GOING PROBLEM THAT HAS NOT YET BEEN RESOLVED. THANK YOU!
NHTSA complaint #10225316 — an unverified report by a vehicle owner.
at 2,000 milesYuba City, CAFire
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
2007 VOLVO 780, BOUGHT IN 7-31-2006, WHEN DRIVING FROM TEXAS TO CALIFORNIA WE HAD PROBLEMS WITH TRANSMISSION GOING INTO GEAR. FROM THAT TIME ON THE PROBLEMS HAVE GOTTEN WORSE AND TO THE POINT OF BEING UNSAFE. IT BREAKS DOWN FREQUENTLY AND WON'T GO INTO GEAR. WE HAVE BEEN TOWED NUMEROUS TIMES AND HAVE LOST REVENUE. IT HAS MELTED WIRES AND COMPONENTS. THE COMPUTER THROWS OUT CODES THAT INDICATES PROBLEMS WITH THE COMPUTER, ELECTRICAL, TRANSMISSION, VEHICLE, BRAKES, ETC., ETC. THE TRUCK HAS BEEN DOWN NUMEROUS TIMES. MOST RECENT, DOWN IN OCTOBER OF 07, DOWN IN DEC. OF 07, DOWN IN APRIL 07 TWO TIMES. IS NOW BROKEN DOWN IN SLC, UT AND IS AT THE VOLVO DEALERSHIP THERE. I BOUGHT A NEW TRUCK SO THAT IT WOULD BE RELIABLE LIKE VOLVO CLAIMED IT TO BE. IT NOW JUST SHUTS DOWN AND YOU ARE DEAD IN YOUR TRACKS. IT HAS MELTED TWO VOLTAGE DOUBLERS. IT IS UNSAFE TO BE ON THE ROAD. I WANT A NEW TRUCK, ONE THAT RUNS. I PAID FOR THE NEW TRUCK, I PAY MY MONTHLY PAYMENTS EVEN WHEN THE TRUCK IS BROKEN DOWN. VOLVO HAS A TEN POINT SERVICE COMMITMENT THAT THEY DON'T KEEP. I NEED HELP! I'M GOING TO LOOSE MY CONTRACT WITH FED EX AND GO OUT OF BUSINESS BECAUSE THIS TRUCK IS A LEMON! PLEASE INFORM ME IF YOU KNOW WHAT I CAN DO, WHO I CAN TALK TO, WHERE I CAN GO FOR ASSISTANCE TO GET TO THE BOTTOM OF THIS ON GOING PROBLEM THAT HAS NOT YET BEEN RESOLVED. THANK YOU!
NHTSA complaint #10225316 — an unverified report by a vehicle owner.
at 2,000 milesYuba City, CAFire
ELECTRICAL SYSTEM
2007 VOLVO 780, BOUGHT IN 7-31-2006, WHEN DRIVING FROM TEXAS TO CALIFORNIA WE HAD PROBLEMS WITH TRANSMISSION GOING INTO GEAR. FROM THAT TIME ON THE PROBLEMS HAVE GOTTEN WORSE AND TO THE POINT OF BEING UNSAFE. IT BREAKS DOWN FREQUENTLY AND WON'T GO INTO GEAR. WE HAVE BEEN TOWED NUMEROUS TIMES AND HAVE LOST REVENUE. IT HAS MELTED WIRES AND COMPONENTS. THE COMPUTER THROWS OUT CODES THAT INDICATES PROBLEMS WITH THE COMPUTER, ELECTRICAL, TRANSMISSION, VEHICLE, BRAKES, ETC., ETC. THE TRUCK HAS BEEN DOWN NUMEROUS TIMES. MOST RECENT, DOWN IN OCTOBER OF 07, DOWN IN DEC. OF 07, DOWN IN APRIL 07 TWO TIMES. IS NOW BROKEN DOWN IN SLC, UT AND IS AT THE VOLVO DEALERSHIP THERE. I BOUGHT A NEW TRUCK SO THAT IT WOULD BE RELIABLE LIKE VOLVO CLAIMED IT TO BE. IT NOW JUST SHUTS DOWN AND YOU ARE DEAD IN YOUR TRACKS. IT HAS MELTED TWO VOLTAGE DOUBLERS. IT IS UNSAFE TO BE ON THE ROAD. I WANT A NEW TRUCK, ONE THAT RUNS. I PAID FOR THE NEW TRUCK, I PAY MY MONTHLY PAYMENTS EVEN WHEN THE TRUCK IS BROKEN DOWN. VOLVO HAS A TEN POINT SERVICE COMMITMENT THAT THEY DON'T KEEP. I NEED HELP! I'M GOING TO LOOSE MY CONTRACT WITH FED EX AND GO OUT OF BUSINESS BECAUSE THIS TRUCK IS A LEMON! PLEASE INFORM ME IF YOU KNOW WHAT I CAN DO, WHO I CAN TALK TO, WHERE I CAN GO FOR ASSISTANCE TO GET TO THE BOTTOM OF THIS ON GOING PROBLEM THAT HAS NOT YET BEEN RESOLVED. THANK YOU!
NHTSA complaint #10225316 — an unverified report by a vehicle owner.
at 2,000 milesYuba City, CAFire
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
2007 VOLVO 780, BOUGHT IN 7-31-2006, WHEN DRIVING FROM TEXAS TO CALIFORNIA WE HAD PROBLEMS WITH TRANSMISSION GOING INTO GEAR. FROM THAT TIME ON THE PROBLEMS HAVE GOTTEN WORSE AND TO THE POINT OF BEING UNSAFE. IT BREAKS DOWN FREQUENTLY AND WON'T GO INTO GEAR. WE HAVE BEEN TOWED NUMEROUS TIMES AND HAVE LOST REVENUE. IT HAS MELTED WIRES AND COMPONENTS. THE COMPUTER THROWS OUT CODES THAT INDICATES PROBLEMS WITH THE COMPUTER, ELECTRICAL, TRANSMISSION, VEHICLE, BRAKES, ETC., ETC. THE TRUCK HAS BEEN DOWN NUMEROUS TIMES. MOST RECENT, DOWN IN OCTOBER OF 07, DOWN IN DEC. OF 07, DOWN IN APRIL 07 TWO TIMES. IS NOW BROKEN DOWN IN SLC, UT AND IS AT THE VOLVO DEALERSHIP THERE. I BOUGHT A NEW TRUCK SO THAT IT WOULD BE RELIABLE LIKE VOLVO CLAIMED IT TO BE. IT NOW JUST SHUTS DOWN AND YOU ARE DEAD IN YOUR TRACKS. IT HAS MELTED TWO VOLTAGE DOUBLERS. IT IS UNSAFE TO BE ON THE ROAD. I WANT A NEW TRUCK, ONE THAT RUNS. I PAID FOR THE NEW TRUCK, I PAY MY MONTHLY PAYMENTS EVEN WHEN THE TRUCK IS BROKEN DOWN. VOLVO HAS A TEN POINT SERVICE COMMITMENT THAT THEY DON'T KEEP. I NEED HELP! I'M GOING TO LOOSE MY CONTRACT WITH FED EX AND GO OUT OF BUSINESS BECAUSE THIS TRUCK IS A LEMON! PLEASE INFORM ME IF YOU KNOW WHAT I CAN DO, WHO I CAN TALK TO, WHERE I CAN GO FOR ASSISTANCE TO GET TO THE BOTTOM OF THIS ON GOING PROBLEM THAT HAS NOT YET BEEN RESOLVED. THANK YOU!
NHTSA complaint #10225316 — an unverified report by a vehicle owner.
at 2,000 milesYuba City, CAFire
PARKING BRAKE:CONVENTIONAL:AIR
2007 VOLVO 780, BOUGHT IN 7-31-2006, WHEN DRIVING FROM TEXAS TO CALIFORNIA WE HAD PROBLEMS WITH TRANSMISSION GOING INTO GEAR. FROM THAT TIME ON THE PROBLEMS HAVE GOTTEN WORSE AND TO THE POINT OF BEING UNSAFE. IT BREAKS DOWN FREQUENTLY AND WON'T GO INTO GEAR. WE HAVE BEEN TOWED NUMEROUS TIMES AND HAVE LOST REVENUE. IT HAS MELTED WIRES AND COMPONENTS. THE COMPUTER THROWS OUT CODES THAT INDICATES PROBLEMS WITH THE COMPUTER, ELECTRICAL, TRANSMISSION, VEHICLE, BRAKES, ETC., ETC. THE TRUCK HAS BEEN DOWN NUMEROUS TIMES. MOST RECENT, DOWN IN OCTOBER OF 07, DOWN IN DEC. OF 07, DOWN IN APRIL 07 TWO TIMES. IS NOW BROKEN DOWN IN SLC, UT AND IS AT THE VOLVO DEALERSHIP THERE. I BOUGHT A NEW TRUCK SO THAT IT WOULD BE RELIABLE LIKE VOLVO CLAIMED IT TO BE. IT NOW JUST SHUTS DOWN AND YOU ARE DEAD IN YOUR TRACKS. IT HAS MELTED TWO VOLTAGE DOUBLERS. IT IS UNSAFE TO BE ON THE ROAD. I WANT A NEW TRUCK, ONE THAT RUNS. I PAID FOR THE NEW TRUCK, I PAY MY MONTHLY PAYMENTS EVEN WHEN THE TRUCK IS BROKEN DOWN. VOLVO HAS A TEN POINT SERVICE COMMITMENT THAT THEY DON'T KEEP. I NEED HELP! I'M GOING TO LOOSE MY CONTRACT WITH FED EX AND GO OUT OF BUSINESS BECAUSE THIS TRUCK IS A LEMON! PLEASE INFORM ME IF YOU KNOW WHAT I CAN DO, WHO I CAN TALK TO, WHERE I CAN GO FOR ASSISTANCE TO GET TO THE BOTTOM OF THIS ON GOING PROBLEM THAT HAS NOT YET BEEN RESOLVED. THANK YOU!
NHTSA complaint #10225316 — an unverified report by a vehicle owner.
at 24 milesPraire Grove, ARCrash1 injured
STEERING
TL*THE CONTACT OWNS A 2007 VOLVO VNL. WHILE DRIVING 55 MPH, THE STEERING WHEEL LOCKED AND THEN EASED UP. WHILE TURNING THE STEERING WHEEL TO MAKE A LEFT TURN, THE STEERING WHEEL MADE A CLANKING SOUND AND THE LOAD SHIFTED AND RELOCKED. THE CONTACT HAD TO FORCEFULLY TURN THE WHEEL TO THE RIGHT TO GAIN CONTROL OF THE VEHICLE. THE VEHICLE DRAGGED FOR 150 FEET AND THE GUARD RAIL SAVED HIS LIFE. HE ALSO STATED THAT THE POWER STEERING WORKED INTERMITTENTLY THROUGHOUT THE FAILURE. THE DEALER AND MANUFACTURER STATED THAT THEY WOULD NOT PROVIDE ANY INFORMATION ON THE DEFECT OR THE VEHICLE. THEY ALSO THREATENED TO RELEASE THE INFORMATION TO HIS CONTRACT JOB, WHICH COULD RESULT IN HIS TERMINATION. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED BRUISES TO HIS LEGS AND ARMS. THE GUARD RAILS SUSTAINED PROPERTY DAMAGE. A POLICE REPORT WAS FILED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 24.
NHTSA complaint #10197933 — an unverified report by a vehicle owner.
Mckinney, TX
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
HENDRICKSON AIR RIDE FRONT SUSPENSION FOA CLASS 8 TRUCKS: SUSPENSION HAS BEEN INSPECTED BY TRUCK DEALER AND SAID TO BE OPERATING NORMALLY. HOWEVER AT SPEEDS OVER 50 MPH CHASSIS LEANING AND ROCKING MAKES DIRECTIONAL CONTROL DIFFICULT. STEERING INPUT WAS VAGUE AND TURN-IN WHEN NAVIGATING CORNERS INDUCES DIRECTIONAL CONTROL PROBLEMS AS WELL AS AGGRAVATING STABILITY PROBLEMS.
NHTSA complaint #10195348 — an unverified report by a vehicle owner.