FaultScore

FaultScore report

2009 Volvo VNL problems

Owners have filed 11 complaints about the 2009 Volvo VNL with NHTSA between 2009 and 2015. The largest single group is the transmission & drivetrain. Across this model's run it ranks 6 of 8 worst.

B

FaultScore 40/100

Higher is worse. Measured against the other years of the Volvo VNL.

How this is worked out

The numbers

11

Complaints

0

Crashes reported

0

Fires reported

0

Injuries reported

1,500 mi

Median mileage at failure

Half of reported failures happened before this

91%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 39 vs 50 Severity 0 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 39
Against the median year of the Volvo VNL. 50 means typical for this model; 100 means roughly double.
Severity — 0
0% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
91% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2009 compares with every other Volvo VNL

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2009 Volvo VNL

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Tires 2 18.2%

Median failure at 20,782 miles

Suspension 2 18.2%

Median failure at 1,500 miles

Transmission & Drivetrain 2 18.2%

Median failure at 1,500 miles

Stability & Traction Control 1 9.1%

Median failure at 1,500 miles

Acceleration & Cruise Control 1 9.1%

Median failure at 1,500 miles

Steering 1 9.1%

Median failure at 1,500 miles

Electrical System 1 9.1%

Median failure at 1,500 miles

Engine & Cooling 1 9.1%

Median failure at 1,500 miles

NHTSA investigations into the 2009 Volvo VNL

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

AQ18005 Opened 22 Oct 2018 Closed 4 Aug 2023 COMMUNICATION

Discrepancies in Required CFR Reporting

On October 22, 2018, an Audit Query (AQ18-005) was opened to assess the completeness and timeliness of Volvo Group's early warning reporting, safety recalls, and communications submissions to the agency.NHTSA's investigation determined that Volvo Group failed to recall vehicles in a timely fashion and to comply with other recall and reporting requirements, including notifying owners of recalls and reporting death and injury incidents.NHTSA and Volvo Group entered into a Consent Order on January 27, 2023 to resolve AQ18-005.As part of the Consent Order, Volvo Group agreed to a total civil penal...

PE13002 Opened 7 Feb 2013 Closed 3 Jul 2013 POWER TRAIN:AUTOMATIC TRANSMISSION

Stop Lamp Switch Signal

The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles equipped with the subject automated manual transmission had allegedly experienced a condition where the clutch failed to automatically disengage the transmission from the engine as intended. This may result in extended stopping distances and/or unintended forward motion of a vehicle previously at rest.To date, ODI is aware of 134 subject vehicles with one or more complaints or field reports related to this condition.Also, ODI is aware of 164...

RQ11001 Opened 23 May 2011 Closed 20 Jan 2012 VISIBILITY:GLASS, SIDE/REAR

Volvo Sleeper glass de-bonding

ODI opened Recall Query RQ11-001 after a review of EWR Field Reports identified lower bunk window separations on the subject vehicles.Volvo had issued three recalls for sleeper window separations since 2003.Additionally, Volvo had issued two bulletins for sleeper window issues during the same time period.The frequency of related actions led ODI to open this formal investigation.An Information Request (IR) letter was sent to Volvo on 23 June 2011.Volvo responded on 17 August 2011 and then provided updated warranty information on 9 January 2012.Volvo provided production change data and warranty...

PE10028 Opened 29 Jul 2010 Closed 23 Dec 2010 SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS

Front Air Brake Hose Interference

ODI opened this investigation based on EWR data indicating that a front air brake hose could rub the tire and eventually develop an air leak.Volvo's IR response and ODI's investigative review revealed no sudden loss of air events. Rather abrasion of the hose was being noted. Additionally no crashes or injuries were reported.An analysis of the warranty data with respect to time in service and miles to failure did not indicate that the subject vehicles were experiencing failures at a rate higher than peer vehicles. The subject vehicles are commercial vehicles.The front air brake hoses are easily...

Recalls on the 2009 Volvo VNL

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2013221 7,911 units in Canada

Other

On certain vehicles, the secondary clutch disengagement switch may have been omitted during vehicle assembly or, in some instances, removed during servicing. As such, primary switch failure would cause the automated manual transmission’s clutch to remain engaged when the brakes are applied. This could increase stopping distances, possibly resulting in a crash causing property damage and/or personal injury. Correction: Dealers will install a micro-switch at the brake pedal and update the software to run a diagnostic on the switch during engine start-up.

Recall 2010347 236 units in Canada

Label

On certain vehicles, the tire description may be incorrect on the certification label, which is a non-compliance to Canada Motor Vehicle Safety Standard 120 - Tire Selection and Rims. The description listed on the label may be for a tire with a lower rating that cannot support the Gross Axle Weight Rating (GAWR) listed, which may result in a potential tire failure. Correction: Updated labels will be mailed to owners of affected vehicles, along with instructions for proper installation.

Recall 2009025 48 units in Canada

Brakes

On certain trucks equipped with super single tires, vibration frequency from the suspension may result in fatigue cracking of the mounting brackets for the brake cam tubes. In time the crack could propagate and cause of the brake cam tube support bracket(s) to fail, which could result in a loss of brakes at the corresponding wheel end. This could increase stopping distances, possibly causing a vehicle crash resulting in property damage, personal injuries or death. Correction: Dealers will install an additional support bracket to the brake cam tubes.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 40,064 miles Crestview, FL

TIRES

ON 5/29/2015 AFTER LEAVING REST AREA AND DOING A WALK AROUND MY RIG, I WAS DRIVING NORTH ON I-95 IN MY 2009 SUPER CLASS C RV, HAULMARK, MODEL 3303TS, 44' LONG W/ SUBURBAN IN TOW, TRAVELING 70 MPH, KABOOM, RIGHT FRONT TIRE BLEW. SAFELY SLOWED VEHICLE DOWN (FOOT OFF GAS) AND MERGED TO SAFETY LANE. AFTER GETTING MY SELF TOGETHER, I LOOKED AT THE DAMAGE. THE BLOW OUT TOOK MY PASSENGER SIDE STEPS, FENDER, HOOD, BUMPER AND DAMAGED PARTS OF REGEN SYSTEMS. THE TIRE IS GOODYEAR G670 RV, 295/80R22.5 DOT DANU2CAW0612 INSTALLED BY GOODYEAR ON 7/20/12, MILEAGE 23589. MILEAGE AT TIME OF ACCIDENT 40064. MY RV WAS TOWED TO A ELITE TOW PARKING LOT FOR THE WEEKEND AND THEN TOWED TO VOLVO DEALER LOCALLY. STILL SITTING IN THEIR LOT WAITING ON PARTS TO BE FIXED. TIRE IS STILL WITH RV AT PRESENT. INSURANCE, GOODYEAR AND I WANT THE TIRE FOR PAYMENT REIMBURSEMENT & REASON FOR BLOWOUT.

NHTSA complaint #10726349 — an unverified report by a vehicle owner.

at 1,500 miles Riceville, TN

POWER TRAIN:AUTOMATIC TRANSMISSION

I BOUGHT A NEW 780 VOLVO TRUCK JUNE 23 08 SINCE THEN I HAVE OVER 78 SERVICE CLAIMS WARRANTY AT VOLVO TRUCK NORTH AMERICA USA MOSTLY FOR BAD SHAKING AND LOSS OF CONTROL OF STEERING AND NOX SENSOR EMISSIONS COMING THREW AIR IN CAB AND LEVELING CONTROL VALVES MALFUNCTIONS AND BAD STABILIZATION OF TRACTOR AIR FLOW THREW TURBO CHARGER AND MANIFOLD GASKETS REPLACED 4 TIMES BECAUSE OF TURBO PRESSURE IN ENGINE I SHIFT TRANSMISSION HAS HAD 2 ECM BRAINS PUT INTO TRANSMISSION HAS HAD PROBLEMS FROM THE BEGINNING . BEFORE I PULLED FIRST LOAD HAD TO BE PUT ON WRECKER AT JOPLIN DOWN FOR ANOTHER 4 DAYS WHILE PART HAD TO BE FOUND ANOTHER IS INSTRUMENT CLUSTER IN CONTROL ELECTRONIC FAILURES SOMETIMES HAS MADE MOTOR QUIT TALKING TO TRANSMISSION WHICH CAUSES ELECTRIC SURGE TO SHUT DOWN ANY RESPONSE TO TRANSMISSION CONTROL INCLUDING GOING DOWN STEEP GRADES IN LOW GEAR WITH JAKE BREAK WORKING CODES ARE MID-128 MID-130 PSID-205 FM-9 WHEN THIS CODE FLASH THREW INSTRUMENT CLUSTER OPEN CIRCUIT CAUSES NO JAKE BRAKE TO WORK TRUCK SHAKES AND MOTOR STARTS TO LOOSE POWER AT TIME. SPEED ODOMETER HAS SHUT DOWN AND NO TURBO PRESSURE AND TRANSMISSION WILL NOT SHIFT WITH USING MANUAL MODE NO RPMS ON ENGINE PAST 14 1500 TRUCK HAS TO BE STOPPED AND RESET WITH KEY OFF ABOUT 5 MINUTES DEALERSHIP AT ONE OF VOLVO LOCATIONS TOLD ME HOW TO RESET THAT PROBLEM 4 NOX SENSORS HAVE BEEN PUT ON TRUCK WON'T WORK CORRECTLY SINCE PURCHASED AND 4 TIRES HAVE BEEN PUT ON STEER AXLE AND NEW HUB ASSEMBLY ON DRIVERS SIDE ALONG WITH NEW STEERING BOX, STEERING SHAFT 2 SHAFTS ALONG WITH A CODE SHOWING OFF AND ON SINCE THAT REPAIR IS MID -140 PSID 45 FM 5 ANOTHER OPEN CIRCUIT STEERING MODULE THIS IS SCARY BECAUSE AS LONG AS THIS CODE STAYS ACTIVE YOU DON'T KNOW IF YOU CAN KEEP TRUCK FROM SWAYING ALL OVER ROAD EMPTY OR LOADED STEERING WHEEL MAKES A METAL TO METAL SCREECHING SOUND LIKE IT NEEDS TO BE LUBED IN CAB OTHER TIMES TRUCK SOON COMES TO STOP SAME PROBLEMS HAS OCCURRED 148 DAYS IN SHOP VOLVO WANTS TRUCK AT INDY NOV 9TH HELP ME. *TR UPDATED IVOQ 05/25/10

NHTSA complaint #10289679 — an unverified report by a vehicle owner.

at 1,500 miles Riceville, TN

SUSPENSION:FRONT

I BOUGHT A NEW 780 VOLVO TRUCK JUNE 23 08 SINCE THEN I HAVE OVER 78 SERVICE CLAIMS WARRANTY AT VOLVO TRUCK NORTH AMERICA USA MOSTLY FOR BAD SHAKING AND LOSS OF CONTROL OF STEERING AND NOX SENSOR EMISSIONS COMING THREW AIR IN CAB AND LEVELING CONTROL VALVES MALFUNCTIONS AND BAD STABILIZATION OF TRACTOR AIR FLOW THREW TURBO CHARGER AND MANIFOLD GASKETS REPLACED 4 TIMES BECAUSE OF TURBO PRESSURE IN ENGINE I SHIFT TRANSMISSION HAS HAD 2 ECM BRAINS PUT INTO TRANSMISSION HAS HAD PROBLEMS FROM THE BEGINNING . BEFORE I PULLED FIRST LOAD HAD TO BE PUT ON WRECKER AT JOPLIN DOWN FOR ANOTHER 4 DAYS WHILE PART HAD TO BE FOUND ANOTHER IS INSTRUMENT CLUSTER IN CONTROL ELECTRONIC FAILURES SOMETIMES HAS MADE MOTOR QUIT TALKING TO TRANSMISSION WHICH CAUSES ELECTRIC SURGE TO SHUT DOWN ANY RESPONSE TO TRANSMISSION CONTROL INCLUDING GOING DOWN STEEP GRADES IN LOW GEAR WITH JAKE BREAK WORKING CODES ARE MID-128 MID-130 PSID-205 FM-9 WHEN THIS CODE FLASH THREW INSTRUMENT CLUSTER OPEN CIRCUIT CAUSES NO JAKE BRAKE TO WORK TRUCK SHAKES AND MOTOR STARTS TO LOOSE POWER AT TIME. SPEED ODOMETER HAS SHUT DOWN AND NO TURBO PRESSURE AND TRANSMISSION WILL NOT SHIFT WITH USING MANUAL MODE NO RPMS ON ENGINE PAST 14 1500 TRUCK HAS TO BE STOPPED AND RESET WITH KEY OFF ABOUT 5 MINUTES DEALERSHIP AT ONE OF VOLVO LOCATIONS TOLD ME HOW TO RESET THAT PROBLEM 4 NOX SENSORS HAVE BEEN PUT ON TRUCK WON'T WORK CORRECTLY SINCE PURCHASED AND 4 TIRES HAVE BEEN PUT ON STEER AXLE AND NEW HUB ASSEMBLY ON DRIVERS SIDE ALONG WITH NEW STEERING BOX, STEERING SHAFT 2 SHAFTS ALONG WITH A CODE SHOWING OFF AND ON SINCE THAT REPAIR IS MID -140 PSID 45 FM 5 ANOTHER OPEN CIRCUIT STEERING MODULE THIS IS SCARY BECAUSE AS LONG AS THIS CODE STAYS ACTIVE YOU DON'T KNOW IF YOU CAN KEEP TRUCK FROM SWAYING ALL OVER ROAD EMPTY OR LOADED STEERING WHEEL MAKES A METAL TO METAL SCREECHING SOUND LIKE IT NEEDS TO BE LUBED IN CAB OTHER TIMES TRUCK SOON COMES TO STOP SAME PROBLEMS HAS OCCURRED 148 DAYS IN SHOP VOLVO WANTS TRUCK AT INDY NOV 9TH HELP ME. *TR UPDATED IVOQ 05/25/10

NHTSA complaint #10289679 — an unverified report by a vehicle owner.

at 1,500 miles Riceville, TN

VEHICLE SPEED CONTROL

I BOUGHT A NEW 780 VOLVO TRUCK JUNE 23 08 SINCE THEN I HAVE OVER 78 SERVICE CLAIMS WARRANTY AT VOLVO TRUCK NORTH AMERICA USA MOSTLY FOR BAD SHAKING AND LOSS OF CONTROL OF STEERING AND NOX SENSOR EMISSIONS COMING THREW AIR IN CAB AND LEVELING CONTROL VALVES MALFUNCTIONS AND BAD STABILIZATION OF TRACTOR AIR FLOW THREW TURBO CHARGER AND MANIFOLD GASKETS REPLACED 4 TIMES BECAUSE OF TURBO PRESSURE IN ENGINE I SHIFT TRANSMISSION HAS HAD 2 ECM BRAINS PUT INTO TRANSMISSION HAS HAD PROBLEMS FROM THE BEGINNING . BEFORE I PULLED FIRST LOAD HAD TO BE PUT ON WRECKER AT JOPLIN DOWN FOR ANOTHER 4 DAYS WHILE PART HAD TO BE FOUND ANOTHER IS INSTRUMENT CLUSTER IN CONTROL ELECTRONIC FAILURES SOMETIMES HAS MADE MOTOR QUIT TALKING TO TRANSMISSION WHICH CAUSES ELECTRIC SURGE TO SHUT DOWN ANY RESPONSE TO TRANSMISSION CONTROL INCLUDING GOING DOWN STEEP GRADES IN LOW GEAR WITH JAKE BREAK WORKING CODES ARE MID-128 MID-130 PSID-205 FM-9 WHEN THIS CODE FLASH THREW INSTRUMENT CLUSTER OPEN CIRCUIT CAUSES NO JAKE BRAKE TO WORK TRUCK SHAKES AND MOTOR STARTS TO LOOSE POWER AT TIME. SPEED ODOMETER HAS SHUT DOWN AND NO TURBO PRESSURE AND TRANSMISSION WILL NOT SHIFT WITH USING MANUAL MODE NO RPMS ON ENGINE PAST 14 1500 TRUCK HAS TO BE STOPPED AND RESET WITH KEY OFF ABOUT 5 MINUTES DEALERSHIP AT ONE OF VOLVO LOCATIONS TOLD ME HOW TO RESET THAT PROBLEM 4 NOX SENSORS HAVE BEEN PUT ON TRUCK WON'T WORK CORRECTLY SINCE PURCHASED AND 4 TIRES HAVE BEEN PUT ON STEER AXLE AND NEW HUB ASSEMBLY ON DRIVERS SIDE ALONG WITH NEW STEERING BOX, STEERING SHAFT 2 SHAFTS ALONG WITH A CODE SHOWING OFF AND ON SINCE THAT REPAIR IS MID -140 PSID 45 FM 5 ANOTHER OPEN CIRCUIT STEERING MODULE THIS IS SCARY BECAUSE AS LONG AS THIS CODE STAYS ACTIVE YOU DON'T KNOW IF YOU CAN KEEP TRUCK FROM SWAYING ALL OVER ROAD EMPTY OR LOADED STEERING WHEEL MAKES A METAL TO METAL SCREECHING SOUND LIKE IT NEEDS TO BE LUBED IN CAB OTHER TIMES TRUCK SOON COMES TO STOP SAME PROBLEMS HAS OCCURRED 148 DAYS IN SHOP VOLVO WANTS TRUCK AT INDY NOV 9TH HELP ME. *TR UPDATED IVOQ 05/25/10

NHTSA complaint #10289679 — an unverified report by a vehicle owner.

at 1,500 miles Riceville, TN

STEERING

I BOUGHT A NEW 780 VOLVO TRUCK JUNE 23 08 SINCE THEN I HAVE OVER 78 SERVICE CLAIMS WARRANTY AT VOLVO TRUCK NORTH AMERICA USA MOSTLY FOR BAD SHAKING AND LOSS OF CONTROL OF STEERING AND NOX SENSOR EMISSIONS COMING THREW AIR IN CAB AND LEVELING CONTROL VALVES MALFUNCTIONS AND BAD STABILIZATION OF TRACTOR AIR FLOW THREW TURBO CHARGER AND MANIFOLD GASKETS REPLACED 4 TIMES BECAUSE OF TURBO PRESSURE IN ENGINE I SHIFT TRANSMISSION HAS HAD 2 ECM BRAINS PUT INTO TRANSMISSION HAS HAD PROBLEMS FROM THE BEGINNING . BEFORE I PULLED FIRST LOAD HAD TO BE PUT ON WRECKER AT JOPLIN DOWN FOR ANOTHER 4 DAYS WHILE PART HAD TO BE FOUND ANOTHER IS INSTRUMENT CLUSTER IN CONTROL ELECTRONIC FAILURES SOMETIMES HAS MADE MOTOR QUIT TALKING TO TRANSMISSION WHICH CAUSES ELECTRIC SURGE TO SHUT DOWN ANY RESPONSE TO TRANSMISSION CONTROL INCLUDING GOING DOWN STEEP GRADES IN LOW GEAR WITH JAKE BREAK WORKING CODES ARE MID-128 MID-130 PSID-205 FM-9 WHEN THIS CODE FLASH THREW INSTRUMENT CLUSTER OPEN CIRCUIT CAUSES NO JAKE BRAKE TO WORK TRUCK SHAKES AND MOTOR STARTS TO LOOSE POWER AT TIME. SPEED ODOMETER HAS SHUT DOWN AND NO TURBO PRESSURE AND TRANSMISSION WILL NOT SHIFT WITH USING MANUAL MODE NO RPMS ON ENGINE PAST 14 1500 TRUCK HAS TO BE STOPPED AND RESET WITH KEY OFF ABOUT 5 MINUTES DEALERSHIP AT ONE OF VOLVO LOCATIONS TOLD ME HOW TO RESET THAT PROBLEM 4 NOX SENSORS HAVE BEEN PUT ON TRUCK WON'T WORK CORRECTLY SINCE PURCHASED AND 4 TIRES HAVE BEEN PUT ON STEER AXLE AND NEW HUB ASSEMBLY ON DRIVERS SIDE ALONG WITH NEW STEERING BOX, STEERING SHAFT 2 SHAFTS ALONG WITH A CODE SHOWING OFF AND ON SINCE THAT REPAIR IS MID -140 PSID 45 FM 5 ANOTHER OPEN CIRCUIT STEERING MODULE THIS IS SCARY BECAUSE AS LONG AS THIS CODE STAYS ACTIVE YOU DON'T KNOW IF YOU CAN KEEP TRUCK FROM SWAYING ALL OVER ROAD EMPTY OR LOADED STEERING WHEEL MAKES A METAL TO METAL SCREECHING SOUND LIKE IT NEEDS TO BE LUBED IN CAB OTHER TIMES TRUCK SOON COMES TO STOP SAME PROBLEMS HAS OCCURRED 148 DAYS IN SHOP VOLVO WANTS TRUCK AT INDY NOV 9TH HELP ME. *TR UPDATED IVOQ 05/25/10

NHTSA complaint #10289679 — an unverified report by a vehicle owner.

at 1,500 miles Riceville, TN

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

I BOUGHT A NEW 780 VOLVO TRUCK JUNE 23 08 SINCE THEN I HAVE OVER 78 SERVICE CLAIMS WARRANTY AT VOLVO TRUCK NORTH AMERICA USA MOSTLY FOR BAD SHAKING AND LOSS OF CONTROL OF STEERING AND NOX SENSOR EMISSIONS COMING THREW AIR IN CAB AND LEVELING CONTROL VALVES MALFUNCTIONS AND BAD STABILIZATION OF TRACTOR AIR FLOW THREW TURBO CHARGER AND MANIFOLD GASKETS REPLACED 4 TIMES BECAUSE OF TURBO PRESSURE IN ENGINE I SHIFT TRANSMISSION HAS HAD 2 ECM BRAINS PUT INTO TRANSMISSION HAS HAD PROBLEMS FROM THE BEGINNING . BEFORE I PULLED FIRST LOAD HAD TO BE PUT ON WRECKER AT JOPLIN DOWN FOR ANOTHER 4 DAYS WHILE PART HAD TO BE FOUND ANOTHER IS INSTRUMENT CLUSTER IN CONTROL ELECTRONIC FAILURES SOMETIMES HAS MADE MOTOR QUIT TALKING TO TRANSMISSION WHICH CAUSES ELECTRIC SURGE TO SHUT DOWN ANY RESPONSE TO TRANSMISSION CONTROL INCLUDING GOING DOWN STEEP GRADES IN LOW GEAR WITH JAKE BREAK WORKING CODES ARE MID-128 MID-130 PSID-205 FM-9 WHEN THIS CODE FLASH THREW INSTRUMENT CLUSTER OPEN CIRCUIT CAUSES NO JAKE BRAKE TO WORK TRUCK SHAKES AND MOTOR STARTS TO LOOSE POWER AT TIME. SPEED ODOMETER HAS SHUT DOWN AND NO TURBO PRESSURE AND TRANSMISSION WILL NOT SHIFT WITH USING MANUAL MODE NO RPMS ON ENGINE PAST 14 1500 TRUCK HAS TO BE STOPPED AND RESET WITH KEY OFF ABOUT 5 MINUTES DEALERSHIP AT ONE OF VOLVO LOCATIONS TOLD ME HOW TO RESET THAT PROBLEM 4 NOX SENSORS HAVE BEEN PUT ON TRUCK WON'T WORK CORRECTLY SINCE PURCHASED AND 4 TIRES HAVE BEEN PUT ON STEER AXLE AND NEW HUB ASSEMBLY ON DRIVERS SIDE ALONG WITH NEW STEERING BOX, STEERING SHAFT 2 SHAFTS ALONG WITH A CODE SHOWING OFF AND ON SINCE THAT REPAIR IS MID -140 PSID 45 FM 5 ANOTHER OPEN CIRCUIT STEERING MODULE THIS IS SCARY BECAUSE AS LONG AS THIS CODE STAYS ACTIVE YOU DON'T KNOW IF YOU CAN KEEP TRUCK FROM SWAYING ALL OVER ROAD EMPTY OR LOADED STEERING WHEEL MAKES A METAL TO METAL SCREECHING SOUND LIKE IT NEEDS TO BE LUBED IN CAB OTHER TIMES TRUCK SOON COMES TO STOP SAME PROBLEMS HAS OCCURRED 148 DAYS IN SHOP VOLVO WANTS TRUCK AT INDY NOV 9TH HELP ME. *TR UPDATED IVOQ 05/25/10

NHTSA complaint #10289679 — an unverified report by a vehicle owner.

at 1,500 miles Riceville, TN

SUSPENSION:REAR

I BOUGHT A NEW 780 VOLVO TRUCK JUNE 23 08 SINCE THEN I HAVE OVER 78 SERVICE CLAIMS WARRANTY AT VOLVO TRUCK NORTH AMERICA USA MOSTLY FOR BAD SHAKING AND LOSS OF CONTROL OF STEERING AND NOX SENSOR EMISSIONS COMING THREW AIR IN CAB AND LEVELING CONTROL VALVES MALFUNCTIONS AND BAD STABILIZATION OF TRACTOR AIR FLOW THREW TURBO CHARGER AND MANIFOLD GASKETS REPLACED 4 TIMES BECAUSE OF TURBO PRESSURE IN ENGINE I SHIFT TRANSMISSION HAS HAD 2 ECM BRAINS PUT INTO TRANSMISSION HAS HAD PROBLEMS FROM THE BEGINNING . BEFORE I PULLED FIRST LOAD HAD TO BE PUT ON WRECKER AT JOPLIN DOWN FOR ANOTHER 4 DAYS WHILE PART HAD TO BE FOUND ANOTHER IS INSTRUMENT CLUSTER IN CONTROL ELECTRONIC FAILURES SOMETIMES HAS MADE MOTOR QUIT TALKING TO TRANSMISSION WHICH CAUSES ELECTRIC SURGE TO SHUT DOWN ANY RESPONSE TO TRANSMISSION CONTROL INCLUDING GOING DOWN STEEP GRADES IN LOW GEAR WITH JAKE BREAK WORKING CODES ARE MID-128 MID-130 PSID-205 FM-9 WHEN THIS CODE FLASH THREW INSTRUMENT CLUSTER OPEN CIRCUIT CAUSES NO JAKE BRAKE TO WORK TRUCK SHAKES AND MOTOR STARTS TO LOOSE POWER AT TIME. SPEED ODOMETER HAS SHUT DOWN AND NO TURBO PRESSURE AND TRANSMISSION WILL NOT SHIFT WITH USING MANUAL MODE NO RPMS ON ENGINE PAST 14 1500 TRUCK HAS TO BE STOPPED AND RESET WITH KEY OFF ABOUT 5 MINUTES DEALERSHIP AT ONE OF VOLVO LOCATIONS TOLD ME HOW TO RESET THAT PROBLEM 4 NOX SENSORS HAVE BEEN PUT ON TRUCK WON'T WORK CORRECTLY SINCE PURCHASED AND 4 TIRES HAVE BEEN PUT ON STEER AXLE AND NEW HUB ASSEMBLY ON DRIVERS SIDE ALONG WITH NEW STEERING BOX, STEERING SHAFT 2 SHAFTS ALONG WITH A CODE SHOWING OFF AND ON SINCE THAT REPAIR IS MID -140 PSID 45 FM 5 ANOTHER OPEN CIRCUIT STEERING MODULE THIS IS SCARY BECAUSE AS LONG AS THIS CODE STAYS ACTIVE YOU DON'T KNOW IF YOU CAN KEEP TRUCK FROM SWAYING ALL OVER ROAD EMPTY OR LOADED STEERING WHEEL MAKES A METAL TO METAL SCREECHING SOUND LIKE IT NEEDS TO BE LUBED IN CAB OTHER TIMES TRUCK SOON COMES TO STOP SAME PROBLEMS HAS OCCURRED 148 DAYS IN SHOP VOLVO WANTS TRUCK AT INDY NOV 9TH HELP ME. *TR UPDATED IVOQ 05/25/10

NHTSA complaint #10289679 — an unverified report by a vehicle owner.

at 1,500 miles Riceville, TN

TIRES

I BOUGHT A NEW 780 VOLVO TRUCK JUNE 23 08 SINCE THEN I HAVE OVER 78 SERVICE CLAIMS WARRANTY AT VOLVO TRUCK NORTH AMERICA USA MOSTLY FOR BAD SHAKING AND LOSS OF CONTROL OF STEERING AND NOX SENSOR EMISSIONS COMING THREW AIR IN CAB AND LEVELING CONTROL VALVES MALFUNCTIONS AND BAD STABILIZATION OF TRACTOR AIR FLOW THREW TURBO CHARGER AND MANIFOLD GASKETS REPLACED 4 TIMES BECAUSE OF TURBO PRESSURE IN ENGINE I SHIFT TRANSMISSION HAS HAD 2 ECM BRAINS PUT INTO TRANSMISSION HAS HAD PROBLEMS FROM THE BEGINNING . BEFORE I PULLED FIRST LOAD HAD TO BE PUT ON WRECKER AT JOPLIN DOWN FOR ANOTHER 4 DAYS WHILE PART HAD TO BE FOUND ANOTHER IS INSTRUMENT CLUSTER IN CONTROL ELECTRONIC FAILURES SOMETIMES HAS MADE MOTOR QUIT TALKING TO TRANSMISSION WHICH CAUSES ELECTRIC SURGE TO SHUT DOWN ANY RESPONSE TO TRANSMISSION CONTROL INCLUDING GOING DOWN STEEP GRADES IN LOW GEAR WITH JAKE BREAK WORKING CODES ARE MID-128 MID-130 PSID-205 FM-9 WHEN THIS CODE FLASH THREW INSTRUMENT CLUSTER OPEN CIRCUIT CAUSES NO JAKE BRAKE TO WORK TRUCK SHAKES AND MOTOR STARTS TO LOOSE POWER AT TIME. SPEED ODOMETER HAS SHUT DOWN AND NO TURBO PRESSURE AND TRANSMISSION WILL NOT SHIFT WITH USING MANUAL MODE NO RPMS ON ENGINE PAST 14 1500 TRUCK HAS TO BE STOPPED AND RESET WITH KEY OFF ABOUT 5 MINUTES DEALERSHIP AT ONE OF VOLVO LOCATIONS TOLD ME HOW TO RESET THAT PROBLEM 4 NOX SENSORS HAVE BEEN PUT ON TRUCK WON'T WORK CORRECTLY SINCE PURCHASED AND 4 TIRES HAVE BEEN PUT ON STEER AXLE AND NEW HUB ASSEMBLY ON DRIVERS SIDE ALONG WITH NEW STEERING BOX, STEERING SHAFT 2 SHAFTS ALONG WITH A CODE SHOWING OFF AND ON SINCE THAT REPAIR IS MID -140 PSID 45 FM 5 ANOTHER OPEN CIRCUIT STEERING MODULE THIS IS SCARY BECAUSE AS LONG AS THIS CODE STAYS ACTIVE YOU DON'T KNOW IF YOU CAN KEEP TRUCK FROM SWAYING ALL OVER ROAD EMPTY OR LOADED STEERING WHEEL MAKES A METAL TO METAL SCREECHING SOUND LIKE IT NEEDS TO BE LUBED IN CAB OTHER TIMES TRUCK SOON COMES TO STOP SAME PROBLEMS HAS OCCURRED 148 DAYS IN SHOP VOLVO WANTS TRUCK AT INDY NOV 9TH HELP ME. *TR UPDATED IVOQ 05/25/10

NHTSA complaint #10289679 — an unverified report by a vehicle owner.

at 1,500 miles Riceville, TN

ELECTRICAL SYSTEM

I BOUGHT A NEW 780 VOLVO TRUCK JUNE 23 08 SINCE THEN I HAVE OVER 78 SERVICE CLAIMS WARRANTY AT VOLVO TRUCK NORTH AMERICA USA MOSTLY FOR BAD SHAKING AND LOSS OF CONTROL OF STEERING AND NOX SENSOR EMISSIONS COMING THREW AIR IN CAB AND LEVELING CONTROL VALVES MALFUNCTIONS AND BAD STABILIZATION OF TRACTOR AIR FLOW THREW TURBO CHARGER AND MANIFOLD GASKETS REPLACED 4 TIMES BECAUSE OF TURBO PRESSURE IN ENGINE I SHIFT TRANSMISSION HAS HAD 2 ECM BRAINS PUT INTO TRANSMISSION HAS HAD PROBLEMS FROM THE BEGINNING . BEFORE I PULLED FIRST LOAD HAD TO BE PUT ON WRECKER AT JOPLIN DOWN FOR ANOTHER 4 DAYS WHILE PART HAD TO BE FOUND ANOTHER IS INSTRUMENT CLUSTER IN CONTROL ELECTRONIC FAILURES SOMETIMES HAS MADE MOTOR QUIT TALKING TO TRANSMISSION WHICH CAUSES ELECTRIC SURGE TO SHUT DOWN ANY RESPONSE TO TRANSMISSION CONTROL INCLUDING GOING DOWN STEEP GRADES IN LOW GEAR WITH JAKE BREAK WORKING CODES ARE MID-128 MID-130 PSID-205 FM-9 WHEN THIS CODE FLASH THREW INSTRUMENT CLUSTER OPEN CIRCUIT CAUSES NO JAKE BRAKE TO WORK TRUCK SHAKES AND MOTOR STARTS TO LOOSE POWER AT TIME. SPEED ODOMETER HAS SHUT DOWN AND NO TURBO PRESSURE AND TRANSMISSION WILL NOT SHIFT WITH USING MANUAL MODE NO RPMS ON ENGINE PAST 14 1500 TRUCK HAS TO BE STOPPED AND RESET WITH KEY OFF ABOUT 5 MINUTES DEALERSHIP AT ONE OF VOLVO LOCATIONS TOLD ME HOW TO RESET THAT PROBLEM 4 NOX SENSORS HAVE BEEN PUT ON TRUCK WON'T WORK CORRECTLY SINCE PURCHASED AND 4 TIRES HAVE BEEN PUT ON STEER AXLE AND NEW HUB ASSEMBLY ON DRIVERS SIDE ALONG WITH NEW STEERING BOX, STEERING SHAFT 2 SHAFTS ALONG WITH A CODE SHOWING OFF AND ON SINCE THAT REPAIR IS MID -140 PSID 45 FM 5 ANOTHER OPEN CIRCUIT STEERING MODULE THIS IS SCARY BECAUSE AS LONG AS THIS CODE STAYS ACTIVE YOU DON'T KNOW IF YOU CAN KEEP TRUCK FROM SWAYING ALL OVER ROAD EMPTY OR LOADED STEERING WHEEL MAKES A METAL TO METAL SCREECHING SOUND LIKE IT NEEDS TO BE LUBED IN CAB OTHER TIMES TRUCK SOON COMES TO STOP SAME PROBLEMS HAS OCCURRED 148 DAYS IN SHOP VOLVO WANTS TRUCK AT INDY NOV 9TH HELP ME. *TR UPDATED IVOQ 05/25/10

NHTSA complaint #10289679 — an unverified report by a vehicle owner.

at 1,500 miles Riceville, TN

POWER TRAIN:DRIVELINE

I BOUGHT A NEW 780 VOLVO TRUCK JUNE 23 08 SINCE THEN I HAVE OVER 78 SERVICE CLAIMS WARRANTY AT VOLVO TRUCK NORTH AMERICA USA MOSTLY FOR BAD SHAKING AND LOSS OF CONTROL OF STEERING AND NOX SENSOR EMISSIONS COMING THREW AIR IN CAB AND LEVELING CONTROL VALVES MALFUNCTIONS AND BAD STABILIZATION OF TRACTOR AIR FLOW THREW TURBO CHARGER AND MANIFOLD GASKETS REPLACED 4 TIMES BECAUSE OF TURBO PRESSURE IN ENGINE I SHIFT TRANSMISSION HAS HAD 2 ECM BRAINS PUT INTO TRANSMISSION HAS HAD PROBLEMS FROM THE BEGINNING . BEFORE I PULLED FIRST LOAD HAD TO BE PUT ON WRECKER AT JOPLIN DOWN FOR ANOTHER 4 DAYS WHILE PART HAD TO BE FOUND ANOTHER IS INSTRUMENT CLUSTER IN CONTROL ELECTRONIC FAILURES SOMETIMES HAS MADE MOTOR QUIT TALKING TO TRANSMISSION WHICH CAUSES ELECTRIC SURGE TO SHUT DOWN ANY RESPONSE TO TRANSMISSION CONTROL INCLUDING GOING DOWN STEEP GRADES IN LOW GEAR WITH JAKE BREAK WORKING CODES ARE MID-128 MID-130 PSID-205 FM-9 WHEN THIS CODE FLASH THREW INSTRUMENT CLUSTER OPEN CIRCUIT CAUSES NO JAKE BRAKE TO WORK TRUCK SHAKES AND MOTOR STARTS TO LOOSE POWER AT TIME. SPEED ODOMETER HAS SHUT DOWN AND NO TURBO PRESSURE AND TRANSMISSION WILL NOT SHIFT WITH USING MANUAL MODE NO RPMS ON ENGINE PAST 14 1500 TRUCK HAS TO BE STOPPED AND RESET WITH KEY OFF ABOUT 5 MINUTES DEALERSHIP AT ONE OF VOLVO LOCATIONS TOLD ME HOW TO RESET THAT PROBLEM 4 NOX SENSORS HAVE BEEN PUT ON TRUCK WON'T WORK CORRECTLY SINCE PURCHASED AND 4 TIRES HAVE BEEN PUT ON STEER AXLE AND NEW HUB ASSEMBLY ON DRIVERS SIDE ALONG WITH NEW STEERING BOX, STEERING SHAFT 2 SHAFTS ALONG WITH A CODE SHOWING OFF AND ON SINCE THAT REPAIR IS MID -140 PSID 45 FM 5 ANOTHER OPEN CIRCUIT STEERING MODULE THIS IS SCARY BECAUSE AS LONG AS THIS CODE STAYS ACTIVE YOU DON'T KNOW IF YOU CAN KEEP TRUCK FROM SWAYING ALL OVER ROAD EMPTY OR LOADED STEERING WHEEL MAKES A METAL TO METAL SCREECHING SOUND LIKE IT NEEDS TO BE LUBED IN CAB OTHER TIMES TRUCK SOON COMES TO STOP SAME PROBLEMS HAS OCCURRED 148 DAYS IN SHOP VOLVO WANTS TRUCK AT INDY NOV 9TH HELP ME. *TR UPDATED IVOQ 05/25/10

NHTSA complaint #10289679 — an unverified report by a vehicle owner.

at 1,500 miles Riceville, TN

ELECTRONIC STABILITY CONTROL (ESC)

I BOUGHT A NEW 780 VOLVO TRUCK JUNE 23 08 SINCE THEN I HAVE OVER 78 SERVICE CLAIMS WARRANTY AT VOLVO TRUCK NORTH AMERICA USA MOSTLY FOR BAD SHAKING AND LOSS OF CONTROL OF STEERING AND NOX SENSOR EMISSIONS COMING THREW AIR IN CAB AND LEVELING CONTROL VALVES MALFUNCTIONS AND BAD STABILIZATION OF TRACTOR AIR FLOW THREW TURBO CHARGER AND MANIFOLD GASKETS REPLACED 4 TIMES BECAUSE OF TURBO PRESSURE IN ENGINE I SHIFT TRANSMISSION HAS HAD 2 ECM BRAINS PUT INTO TRANSMISSION HAS HAD PROBLEMS FROM THE BEGINNING . BEFORE I PULLED FIRST LOAD HAD TO BE PUT ON WRECKER AT JOPLIN DOWN FOR ANOTHER 4 DAYS WHILE PART HAD TO BE FOUND ANOTHER IS INSTRUMENT CLUSTER IN CONTROL ELECTRONIC FAILURES SOMETIMES HAS MADE MOTOR QUIT TALKING TO TRANSMISSION WHICH CAUSES ELECTRIC SURGE TO SHUT DOWN ANY RESPONSE TO TRANSMISSION CONTROL INCLUDING GOING DOWN STEEP GRADES IN LOW GEAR WITH JAKE BREAK WORKING CODES ARE MID-128 MID-130 PSID-205 FM-9 WHEN THIS CODE FLASH THREW INSTRUMENT CLUSTER OPEN CIRCUIT CAUSES NO JAKE BRAKE TO WORK TRUCK SHAKES AND MOTOR STARTS TO LOOSE POWER AT TIME. SPEED ODOMETER HAS SHUT DOWN AND NO TURBO PRESSURE AND TRANSMISSION WILL NOT SHIFT WITH USING MANUAL MODE NO RPMS ON ENGINE PAST 14 1500 TRUCK HAS TO BE STOPPED AND RESET WITH KEY OFF ABOUT 5 MINUTES DEALERSHIP AT ONE OF VOLVO LOCATIONS TOLD ME HOW TO RESET THAT PROBLEM 4 NOX SENSORS HAVE BEEN PUT ON TRUCK WON'T WORK CORRECTLY SINCE PURCHASED AND 4 TIRES HAVE BEEN PUT ON STEER AXLE AND NEW HUB ASSEMBLY ON DRIVERS SIDE ALONG WITH NEW STEERING BOX, STEERING SHAFT 2 SHAFTS ALONG WITH A CODE SHOWING OFF AND ON SINCE THAT REPAIR IS MID -140 PSID 45 FM 5 ANOTHER OPEN CIRCUIT STEERING MODULE THIS IS SCARY BECAUSE AS LONG AS THIS CODE STAYS ACTIVE YOU DON'T KNOW IF YOU CAN KEEP TRUCK FROM SWAYING ALL OVER ROAD EMPTY OR LOADED STEERING WHEEL MAKES A METAL TO METAL SCREECHING SOUND LIKE IT NEEDS TO BE LUBED IN CAB OTHER TIMES TRUCK SOON COMES TO STOP SAME PROBLEMS HAS OCCURRED 148 DAYS IN SHOP VOLVO WANTS TRUCK AT INDY NOV 9TH HELP ME. *TR UPDATED IVOQ 05/25/10

NHTSA complaint #10289679 — an unverified report by a vehicle owner.