TL* THE CONTACT OPERATES A 2019 VOLVO VNL 760. THE CONTACT STATED THAT THE U-BOLTS USED TO CONNECT THE FRONT AXLES TO THE FRONT LEAF SPRINGS FAILED TO HOLD TENSION CAUSING THE STEERING WHEEL ORIENTATION TO CHANGE AT TIMES WHILE DRIVING OVER BUMPS IN THE ROADWAY. THE CONTACT INDICATED THAT THE STEERING WHEEL ORIENTATION WOULD AT TIMES BE AS MUCH AS 30 TO 45 DEGREES OUT OF ALIGNMENT. THE TRUCK WAS TOWED TO PAT SALMON AND SONS TRUCKING LOCATED AT 1242 ORGILL AVE, MEMPHIS, TN 38106, WHO TIGHTENED THE U-BOLTS HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 450,000. ## VIN PASSED ## VOLVO TRUCK 2019 VNL760 ##
NHTSA complaint #11353684 — an unverified report by a vehicle owner.
2019 COMPLAINED TO THE DEALER ABOUT UNEVEN WEARING OF THE FRONT TIRES THEY CHECKED ALIGNMENT THEN SAME COMPLAINT IN MARCH 2020 NO DEFECTS FIND THEN IN JULY 02 2020 I WAS UNABLE TO DRIVE BECAUSE OF VIBRATION , AFTER INSPECTION THEY FOUND PLASTIC BUSHINGS FOR BOTH KINGPINS WORN OUT AND REPLACED AS WHOLE SETS. MY COMPLAINT IS ABOUT PREMATURE FAILURE COMPONENTS AT 300000 MILES DUE TO USE OF PLASTIC BUSHINGS BY MANUFACTURER. TRUCK WAS USED ON HIGHWAYS NOT AS A VOCATIONAL TRUCK
NHTSA complaint #11338922 — an unverified report by a vehicle owner.
THE STEERING WHEEL ON ALL NEW 2018 VOLVO VNL760 TRACTORS IS PAINFUL TO USE, IMPOSSIBLE TO GRIP PROPERLY, AND HAS A MIS-FUNCTIONING TURN SIGNAL LEVER. PLEASE SEE VIDEO ON YOUTUBE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=8LT4MCUVUCG
NHTSA complaint #11164980 — an unverified report by a vehicle owner.
WAS DRIVING NORTH ON INTERSTATE 95 AT 55 MPH, WENT TO TURN WHEEL ON CURVE, AND HAD COMPLETE LOSS OF STEERING. WHEEL TURNED, BUT WHEELS STAYED STRAIGHT. WAS SURROUNDED BY AT LEAST 10 OTHER VEHICLES WHO WERE ABLE TO MOVE OUT OF THE WAY. I THEN RAN OFF SIDE OF ROAD INTO DITCH WITH TRAILER ATTACHED CARRYING 40,000 POUNDS WAS STUCK IN THE HIGHWAY.
NHTSA complaint #10914433 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2016 VOLVO VNL. WHILE DRIVING AT VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE SHOOK VIOLENTLY. WHILE DRIVING IN THE RAIN, THE VEHICLE INDEPENDENTLY VEERED TO THE LEFT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER ON THREE SEPARATE OCCASIONS TO DIAGNOSE AND REPAIR THE ISSUE; HOWEVER, THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000.
NHTSA complaint #10853273 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 VOLVO VNL. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR AN INSPECTION WHERE IT WAS INFORMED THAT THE STEERING COLUMN WAS FRACTURED. THE VEHICLE WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THIS PARTICULAR FAILURE, THE VEHICLE HAD THE STEERING COLUMN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V282000 (STEERING) HOWEVER THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 80,605.
NHTSA complaint #10852385 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2014 VOLVO VNL. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRAG LINK IN THE STEERING NEEDED TO BE REPLACED.THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 229,000.
NHTSA complaint #10782917 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 VOLVO VNL. WHILE DRIVING 40 TO 60 MPH, THE VEHICLE ABRUPTLY SWERVED OUT OF CONTROL. FORCE HAD TO BE APPLIED TO THE STEERING WHEEL TO KEEP THE VEHICLE UNDER CONTROL. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE TIE RODS AND TIRES, BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 276,000.
NHTSA complaint #10781775 — an unverified report by a vehicle owner.
WE HAVE BEEN EXPERIENCING PROBLEMS WITH OUR VEHICLE FROM THE BEGINNING. WE FILED AN EARLIER COMPLAINT. WE HAVE NOT HEARD ANYTHING COMING FROM THAT COMPLAINT, BUT HAVE BEEN IN CONTACT WITH AN ODI INVESTIGATOR. WHEN TRAVELING DOWN THE ROAD, OUR TRUCK HIT A BRIDGE ABUTMENT AND THE CAB BOTTOMED OUT HARD ON THE CHASSIS AND THE CAB SWAYED AGGRESSIVELY TO THE POINT THE DRIVER LOST CONTROL. I WAS IN THE BACK OF THE VEHICLE WHEN IT BOTTOMED OUT AND FELT AN INTENSE PAIN GO FROM MY LOWER BACK AND UP THROUGH MY SPINE TO MY HEAD. THE TRUCK SWAYED AND JERKED AND MY NECK WAS SLAPPED BACK AND FORTH AND I COULD FEEL AND HEAR MY SPINE SNAP IN MY NECK. I HAD AN INSTANT AND INTENSE HEADACHE. I THOUGHT IT WOULD GO AWAY, BUT IT DID NOT. I SAW A DOCTOR AND HE DIAGNOSED INJURY FROM THAT INCIDENT. I HAVE BEEN OUT OF WORK FOR OVER A MONTH NOW FROM THIS INCIDENT. VOLVO HAS MADE NUMEROUS AND UNSUCCESSFUL ATTEMPTS TO FIX MY TRUCK. THE TRUCK IS GETTING WORSE AND IT IS GETTING HARDER TO CONTROL THIS VEHICLE WHEN ON UNEVEN ROAD SURFACES. IT SWAYS SO BAD, PASSING VEHICLES ARE AFRAID TO PASS US AND SLAM ON THEIR BRAKES. I AM AFRAID THAT WHEN I RETURN TO WORK, I WILL JUST GET INJURED AGAIN. DRIVING THIS VEHICLE CAUSES AN EXTREME AMOUNT OF FATIGUE WHICH IS REALLY AFFECTING MY HEALTH. I REALLY NEED THE ODI TO LOOK INTO THIS MATTER.
NHTSA complaint #10747593 — an unverified report by a vehicle owner.
DRAG LINK FAILED, A KNOWN ISSUE TO THE MANUFACTURER RESULTING IN TOTAL LOSS OF CONTROL. CRASHED INTO CENTER WALL THEN THRU GUARDRAIL AND DOWN EMBANKMENT. AIR BAGS FAILED TO DEPLOY ALSO. PASSENGER WAS HURT VERY BAD, DRIVER SLIGHTLY HURT. LARGE TRUCK OUT OF CONTROL ON THE INTERSTATE FROM A PROBLEM THE COMPANY KNEW TO EXIST IS CRIMINAL. TRUCK WAS WELL MAINTAINED PER VOLVO INSTRUCTIONS. 329090 MILES ON THE TRUCK.
NHTSA complaint #10700730 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNED A 2005 VOLVO VNL. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A DITCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHAFT STRIPPED INSIDE THE INTERNAL STEERING COLUMN. THE VEHICLE WAS DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 721,000. UPDATED 1/7/15
NHTSA complaint #10661463 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 VOLVO VNL. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT END OF THE VEHICLE BECAME EXTREMELY LIGHT AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE CONTACT CRASHED INTO A CONCRETE WALL BUT WAS NOT INJURED. THE VEHICLE WAS TOWED TO A LOCAL AUTO BODY SHOP WHERE THE TECHNICIAN ADVISED THAT THE DRAG LINK, LUG NUTS AND THE BOLTS ON THE FRONT PASSENGER AND DRIVER SIDE WOULD NEED REPLACING. IN ADDITION, THE PASSENGER SIDE TIE RODS WOULD ALSO NEED REPLACING. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 772,539.
NHTSA complaint #10440419 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 VOLVO VNL TRUCK. THE CONTACT WAS DRIVING 20 MPH WHEN HE LOST CONTROL OF STEERING AND CRASHED INTO A POLE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE DRAG LINK. THE DRAG LINK SEPARATED FROM THE FIRE WALL. THE DRAG LINK AND THE TIE ROD WAS REPLACED. A POLICE REPORT WAS FILED (OKLAHOMA STATE POLICE REPORT NUMBER: AM02905-11). THE FAILURE AND THE CURRENT MILEAGE WAS 507,648.
NHTSA complaint #10435140 — an unverified report by a vehicle owner.
VEHICLE WAS INSPECTED AT A LOCAL SHOP WHERE THEY ADVISED THAT THE DRAG LINK WAS ON RECALL AND IT HAD TO BE REPLACED DUE TO A SAFETY ISSUE. DRAG LINK WAS IN A VERY BAD SHAPE AND I WAS ADVISED THAT I WAS NOT TO CONDUCT DRIVING IN THAT CONDITION. REPAIRS HAVE BEEN PROCESSED, NOW I NEED TO BE PAID FOR THE RECALL PART. PLEASE CONTACT ME DIRECTLY FOR MORE INFORMATION. VIN: [XXX] YR: 2006 MODEL: VNL MAKE: VOLVO INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10426696 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 VOLVO VNL TRUCK. THE CONTACT STATED THE STEERING WHEEL LOCKED UP ABNORMALLY WHENEVER THE WHEEL WAS TURNED WHILE THE BRAKES WERE ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX TIMES WHERE THERE WERE VARIOUS REPAIRS PERFORMED. THE REPAIRS DID NOT REMEDY THE FAILURE. THE CONTACT WAS ALSO INFORMED THE FAILURE WAS A COMMON FAILURE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 45 AND THE CURRENT MILEAGE WAS 98,000. THE CONSUMER STATED THE STEERING PUMP SEEMED TO BE SMALLER THAN WHAT VOLVO USED PREVIOUSLY IN THEIR TRUCKS AND IT WAS LOOSING PRESSURE AND OVERHEATING. UPDATED 08/10/11
NHTSA complaint #10402066 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2005 VOLVO VNL. WHILE DRIVING APPROXIMATELY 40 MPH HE ATTEMPTED TO TURN THE STEERING WHEEL TO THE LEFT BUT THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND SHUT OFF. IN ORDER TO CONTINUE DRIVING THE VEHICLE HE TIGHTENED SOME OF THE STEERING MECHANISMS HIMSELF. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE THE FAILURE DIAGNOSED AND IT WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 689,970.
NHTSA complaint #10365224 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2000 VOLVO VNL. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THE DRAG LINK MAY BE DEFECTIVE BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL FOR IT (RECALL INFORMATION WAS NOT GIVEN) BECAUSE THE VEHICLE WAS MANUFACTURED SEPTEMBER 1999. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES WAS CONCERNED ABOUT THE POTENTIAL LOSS OF STEERING IN THE FUTURE. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 406,000.
NHTSA complaint #10362272 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1998 VOLVO VNL. THE CONTACT RECEIVED AN UNKNOWN MANUFACTURERS RECALL NOTICE CONCERNING THE STEERING DRAG LINK SEPTEMBER 2010. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THE CONTACT THAT THEY WOULD NOT ASSIST WITH REPAIRS DUE TO AGE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 400,000 AND THE CURRENT MILEAGE WAS 600,000.
NHTSA complaint #10357873 — an unverified report by a vehicle owner.
WEST BOUND ON 288. DID MY PRE TRIP. I WAS FULLY LOADED. I WAS IN THE MIDDLE LANE. ALL OF THE SUDDEN MY STEERING WHEEL GOT LIGHT. IT DID NOT HAVE ANY CONTROL. THE TRUCK STARTED DRIFTING TO THE RIGHT. I TRIED TO STEER TO THE LEFT. THE TRUCK DID NOT RESPOND. I STARTED TO APPLY THE BRAKES. I WAS ABLE TO BRING THE TRUCK TO A STOP WITHOUT CRASHING. I CAME WITH IN A FEW INCHES OF THE GUARD RAIL. THE TRAILER WAS OUT IN THE ROAD. TRAFFIC WAS COMING OVER A HILL AND COULD NOT SEE IT IN TIME. I HAD TO SIT AT THE TOP OF THE HILL AND DIVERT TRAFFIC. I LOOKED UNDER THE TRUCK AND SAW THE DRAG LINK SEPARATED AND DRAGGING ON THE GROUND. THE DRAG LINK WAS NOT SERVICEABLE. I THOUGHT IT WAS SUPPOSED TO BE LIFE TIME. THE PREVENTIVE MAINTENANCE WAS DONE BY TRIMAC IN DEAR PARK, TX. I STILL HAVE THE BROKEN DRAG LINK. THIS WAS A VERY SCARY EVENT AND I SOLD THE TRUCK. IF SOMEONE HAD BEEN IN THE RIGHT LANE, THERE WOULD HAVE BEEN A CRASH.
NHTSA complaint #10294908 — an unverified report by a vehicle owner.
DRAG LINK CAME LOOSE WHILE OUR DRIVER WAS PULLING A LOAD ON INTERSTATE 81. HE LOST ALL STEERING AND DROVE INTO A GUARDRAIL. THE TOTAL COSTS FOR REPAIRS TO US WAS $17,022.93. THE TRACTOR HAD JUST BEEN SERVED AND THE DRAG LINK APPEARED FINE AT THAT TIME. WE HAVE NOTICED THEM FAILING IN THE PAST AND CHANGED THEM REGULARLY.
NHTSA complaint #10292527 — an unverified report by a vehicle owner.