19 of the
669 complaints about the 2004 Volvo XC90 are about the
braking system — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
104,789 miles.
WHEN TRAVELING AT HIGH RATES OF SPEED (ON THE HIGHWAY) THE CAR COMPLETELY SHUTS OFF. THE DASHBOARD AND ALL ELECTRICAL SHUTS OFF, THE HAZARDS DO NOT SEEM TO WORK OR THE TURN INDICATORS, ABS DOES NOT WORK SO IT IS A VERY SLOW HEAVY STOP. THIS HAPPENED TO ME IN THIS CAR ONE OTHER TIME IN 2010, AND THERE WAS AN IMMEDIATE COMPUTER MODULE UPGRADE ISSUED.
NHTSA complaint #10938344 — an unverified report by a vehicle owner.
at 137,500 milesKutztown, PA
SERVICE BRAKES
WHILE DRIVING ANY DISTANCE OVER 60 MINUTES THE CAR WARNING COMES ON SAYING SUDDEN LOSS OF BRAKES, STOP SAFELY. AIRBAG CHECK LIGHT COMES ON. WITHIN A FEW SECONDS ALL THE ELECTRONICS SHUTS DOWN; ALL DASH, STEREO, LIGHTS, WIPERS, WINDOWS AND LACK OF POWER TO ENGINE BUT CAR STAYS RUNNING. THIS WAS ALMOST A DEADLY CRASH WHILE DRIVING IN POURING RAIN AND THERE WERE CARS EVERYWHERE. NO WAY TO SIGNAL OR FLASHERS, I HONESTLY THOUGHT ME AND MY FAMILY WERE GONNA GET IN AN ACCIDENT. I HAVE READ OTHER STORIES ONLINE SO MY QUESTION IS, WHAT IS THE CAUSE OF THIS? HOW DO I FIX IT BEFORE SOME GETS HURT OR EVEN WORSE KILLED!
NHTSA complaint #10924161 — an unverified report by a vehicle owner.
at 125,000 milesGarfield, NJ
SERVICE BRAKES
CAR MOVED TO RIGHT WHEN APPLYING BRAKES. CAR CLUNKS WHEN MAKING TURNS. CAR VERY NOISY WHEN GOING OVER BUMPS/ POTHOLES.
NHTSA complaint #10872107 — an unverified report by a vehicle owner.
at 155,000 milesEverett, WACrash
SERVICE BRAKES
3 HOURS INTO A 3-1/2 HOUR WEEKEND ROAD TRIP THERE WAS A CLUNK IN THE ENGINE COMPARTMENT. THINKING I HIT A POTHOLE, I CONTINUED ON CAUTIOUSLY. WHILE CONTINUING ON THESE UNFAMILIAR 2 LANE WINDY ROADS GOING 43MPH (THE SPEED LIMIT WAS 55) ABOUT 2 MILES FROM WHERE THE CLUNK HAPPENED MY ENTIRE DASH CLUSTER STOPPED WORKING. ALL MY DOME LIGHTS AND LEG LIGHTS CAME ON. THE CAR CLUNKED HARDER THIS TIME. I LOST POWER TO THE ENGINE, STEERING WAS LIKE TRYING TO TURN A TANK, AND THE BRAKES WERE VERY SPONGY. STILL TRAVELING ON WINDY ROADS WITH LARGE SEMI TRUCKS BEHIND ME AND CARS PASSING BY IN THE OPPOSITE LANE I VEERED TO THE RIGHT TO AVOID BEING REAR ENDED BY A SEMI. NOT BEING ABLE TO STEER OR STOP AS EFFICIENTLY AS BEFORE I COASTED INTO A RESIDENTS 2-3 MAN ROCK LANDSCAPE TRAVELING AT ABOUT 5MPH. I DENTED MY FRONT LICENSE PLATE AND SCRATCHED THE BUMPER. WITH MY HEART POUNDING, I TURNED THE CAR OFF AND GOT OUT TO SEE THE DAMAGE. I WENT TO THE RESIDENTS HOME AND TOLD THEM MY STORY. THEY WERE THANKFUL MY FIANC AND I WERE OKAY. SINCE I HIT ROCK THERE WAS NO DAMAGE DONE TO THEIR LANDSCAPE. AFTER 20 MINUTES I STARTED THE CAR. IT WAS HESITANT TO START. THE BRAKE FAILURE LIGHT WAS ON FOR A FEW SECONDS THEN THE SRS SERVICE WARNING LIGHT CAME ON AND STAYED ON. FOR THE REMAINDER OF THE WEEKEND TRIP THE CAR WOULD LURCH LIKE THE TRANNY WAS SLIPPING. ESPECIALLY AFTER TAKING OFF FROM A STOP LIGHT. IT STILL CLUNKS ONCE IN AWHILE BUT WE ONLY DRIVE IT AROUND TOWN. IT'S CURRENTLY AT A CERTIFIED VOLVO SPECIALIST BEING SERVICED. THIS MORNING ALL LIGHTS STOPPED WORKING AND I COULDN'T GET IT OUT OF THE GARAGE. THE KEY STUCK IN THE IGNITION. IN CONCLUSION, THIS MISHAP COULD HAVE RESULTED IN A SERIOUS INJURY OR FATALITY. IF EVERY CAR OF THIS MAKE AND MODEL IS DOING THIS, THEY NEED TO BE RECALLED AND REPAIRED!
NHTSA complaint #10618859 — an unverified report by a vehicle owner.
at 90,000 milesWashougal, WA
SERVICE BRAKES
WHILE ON THE INTERSTATE AT 60MPH, EXPERIENCED TEMPORARILY LOSS OF POWER, THE IP DISPLAYS AND AN ABNORMAL 'JERKING' IN THE TRANSMISSION/DRIVETRAIN. THE SRS AIRBAG AND BRAKE FAILURE ERROR MESSAGES APPEARED IN THE IP ERROR DISPLAY. THE WIPERS MOMENTARILY CAME ON. LIGHTS DIMMED. POWER FAILURE WAS ONLY FOR A SPLIT-SECOND (AT 60MPH) BEFORE RETURNING TO NORMAL. AFTER NORMAL POWER WAS RESTORED, ERROR MESSAGES CONTINUED TO BE SHOWN IN THE IP ERROR DISPLAY. THE BRAKE FAILURE MESSAGE INSTRUCTED ME TO PULL OVER AND BRING THE VEHICLE TO A SAFE STOP. UPON BRINGING THE VEHICLE TO A SAFE STOP AND TURNING OFF IGNITION, I HEARD EXCESSIVE ELECTRICAL CLICKING UNDER THE DASH (LIKE RELAYS CLICKING). ALL IP DISPLAYS WERE NON-RESPONSIVE (DARK). I LOCKED THE CAR (ALARM ARMED) AND LATER RETURNED WITH A TOW-TRUCK. UPON RETURN TO THE CAR, I WAS UNABLE TO UNLOCK IT OR DISARM THE ALARM. CAR WAS UNRESPONSIVE. ALARM WAS ARMED (UNABLE TO BE DISARMED) AND THE ENGINE BYPASS FEATURE OF THE ALARM PREVENTED ME FROM STARTING THE CAR. COULD ONLY GAIN ENTRY INTO THE CAR FROM THE DRIVER'S SIDE DOOR WITH PHYSICAL KEY. CAR WAS PLACED IN NEUTRAL AND LOADED ONTO A FLATBED TRUCK FOR TOW BACK TO VOLVO DEALERSHIP. TEMPERATURE AT TIME OF FAILURE WAS 110F.
NHTSA complaint #10599097 — an unverified report by a vehicle owner.
at 98,430 milesNewbritain, CT
SERVICE BRAKES, HYDRAULIC
I PURCHASED THE XC90 DAME DAY ONCE LEAVING THE DEALERSHIP THERE WAS NO GAS STOP TO PUT GAS IN CAR ONCE FILLED UP CAR WOULD GET OUT OF PARK WAD STUCK THERE FOR 15 MIN TRIED TO TAKE KEY OUT WOULD NOT ALLOW ME TO CALLED DEALER ONCE THE CAR COULD GET TO DEALER THEY GAVE ME ANSWERS AD I HAVE TO PUMP THE BRAKES AND I SHOULD B.FINE I WAS SCARED BUT HAD TO GET HOME TO MY TOWN WENT TO WORK ON THE 25TH OF APRIL 2014 WAS STUCK AT WORK FOR OVER 30 MIN TERRIFIED IM FINANCING THE VEHICLE SINE ITS LATE I WILL HAVE TO CALL THE DEALER AND FINANCE IN THE AM CARS SHOULD NOT B DOIN THIS HAD THE CAR FOR TWO DAYS TOTAL NIGHTMARE ALSO ON DASH IT SAYS ANTI SKID NEEDS SERVICE WITH A YELLOW WARNING SYMBOL ALSO SERVICE ALARM ALSO SHOWED UP WHAT CAN I DO IM A SINGLE MOM NOW I HAVE A VEHICLE THAT I CANT DRIVE I NEED YOUR HELP THEY ALSO WOULDN'T PROVIDE A CAR FAX THEY SAID THEY HAVE A SAFETY RECORD BUT IT ONLY SHOWS WHO OWNED THE CAR AND PURCHASED DATES PLEASE HELP IF I CANT DRIVE I WILL LOSE MY JOB AND EVERYTHING I WORKED HARD FOR I HOPE TO HEAR FROM YOU SOON DEALERSHIPS SHOULD NOT BE ABLE TO RIP OF HARDWORKING PEOPLE THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10585023 — an unverified report by a vehicle owner.
Montclair, NJCrash1 injured
SERVICE BRAKES
HIT ANOTHER CAR FROM BEHIND BEFORE A RED TRAFFIC LIGHT. TRIED THE BEST TO STOP MY 2004 XC90, BUT SEEMED I LOST THE BRAKE (FULLY OR PARTIALLY) AND WAS NOT ABLE TO STOP IT TO AVOID THE COLLISION. ALTHOUGH I DID ALL MY BEST TO BRAKE IT, DID NOT FEEL ABS AT ALL. I WAS NOT DRIVING FAST, 10 - 30 MPH, MAYBE. THE WEATHER WAS PRETTY NICE, SUNNY AND DRY. NORTHERN NJ.
NHTSA complaint #10550048 — an unverified report by a vehicle owner.
at 78,244 milesAustin, TX
SERVICE BRAKES
WAS DRIVING IN NEIGHBORHOOD AT ABOUT 20 MPH, WHEN RADIO SHUT OFF AND THEN ALL ELECTRICAL SHUT OFF, CAR DID NOT RESPOND TO EITHER GAS OR BRAKES, THEN THERE WAS A THUMP FROM THE FRONT OF THE CAR, WHICH BROUGHT THE DASH LIGHTS BACK ON. I THEN WAS ABLE TO PULL OVER AND TURN OFF CAR. RESTARTED THE CAR AND THERE WERE A SLEW OF ERROR MESSAGES ON THE DASH, INCLUDING A BRAKE WARNING. ATTEMPTED TO CONTINUE TO DRIVE CAR, ISSUE HAPPENED AGAIN AND AGAIN ON MY DRIVE HOME. VERY UNSAFE TO BE DRIVING AND NOT SURE IF YOUR BRAKES OR STEERING ARE GOING TO CUT OUT. DID SOME RESEARCH WHEN I GOT HOME AND REALIZED THIS IS A WELL DOCUMENTED ISSUE WITH THE CEM OF VOLVOS. I HOPE NHTSA IS INVESTIGATING. IF THIS HAPPENS TO SOMEONE DRIVING ON THE HIGHWAY IT COULD BE A VERY SERIOUS SAFETY ISSUE.
NHTSA complaint #10522327 — an unverified report by a vehicle owner.
at 167,000 milesCrystal Spring, PA
SERVICE BRAKES
DRIVING APPROXIMATELY 55-60 MPH WHEN HAVING TO MAKE A QUICK BRAKING STOP THE BRAKE PEDAL WAS HARD AND THE BRAKES EVENTUALLY STOPPED THE VEHICLE BUT, SEEMED TO BE WITHOUT ASSISTANCE FROM ABS. ALSO, AFTER THE VEH IS IN CRUISE CONTROL AND STEPPING ON THE BRAKE TO TAKE OUT OF CRUISE THE PEDAL IS HARD.
NHTSA complaint #10503681 — an unverified report by a vehicle owner.
at 110,156 milesMountain View, CA
SERVICE BRAKES
TODAY, WE LEARNED OUR VOLVO XC90'S YAW RATE SENSOR HAS FAILED. THE ROOT CAUSE WAS WATER LEAKING INTO THE PASSENGER SIDE OF THE CAR DUE TO BLOCKED MOONROOF (I.E. SUNROOF) DRAINS, WHICH SHORTED THE YAW RATE SENSOR. THIS IMPAIRED THE ELECTRONIC STABILITY CONTROL AND BRAKES OF OUR VOLVO, PUTTING US AT RISK OF ACCIDENT. RESEARCH SHOWS THIS IS A FREQUENT AND RECURRING PROBLEM KNOWN SINCE AT LEAST 2004. IT HAS CAUSED THOUSANDS OF DOLLARS IN DAMAGE TO NUMEROUS XC90S. VOLVO IS AWARE OF THIS ISSUE UP TO AND INCLUDING THE PRESIDENT OF VOLVO USA. EVEN THOUGH EASY AND INEXPENSIVE REGULAR MAINTENANCE WOULD PREVENT EXPENSIVE DAMAGE, NEITHER THE VOLVO USER MANUAL NOR MAINTENANCE SERVICE OPERATIONS GUIDES MENTION THE NEED. THE DAMAGE WE AND OTHERS HAVE SUFFERED WAS COMPLETELY PREVENTABLE. THE ROOT CAUSE IS A DESIGN DEFECT, WHICH VOLVO SERVICE PROVIDERS REGULARLY CORRECT BY CUTTING THE BOTTOM END OF THE HOSES. A SERVICE PROVIDER IS REPORTED AS SAYING, "THIS IS A BAD DESIGN. WE DON'T KNOW WHY VOLVO DESIGNED IT THIS WAY, SO WE JUST CUT OFF THE BOTTOM TWO INCHES OF THE HOSES." GIVEN THE RISK THIS DEFECT PUTS OWNERS AT AND VOLVO'S ONGOING FAILURE TO CORRECT THIS DESIGN DEFECT AND/OR NOTIFY OWNERS OF THIS ISSUE AND THE REQUIRED MAINTENANCE TO ADDRESS IT, I BELIEVE A RECALL OF ALL AFFECTED VOLVO XC90S IS WARRANTED AND SHOULD BE INSTITUTED IMMEDIATELY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10500856 — an unverified report by a vehicle owner.
at 104,789 milesSalinas, CA
SERVICE BRAKES
MY WIFE AND I WERE DRIVING TO A FRIEND'S HOW'S WHEN SUDDENLY THE RADIO STARTED ACTING UP ,IT WOULD GO ON AND OFF . AFTER WE NOTICED THAT I SLOWED DOWN A BIT THEN ALL OF A SUDDEN MY HOLE DASH BOARD WENT OUT . I TRIED PULLING OVER BUT THE TRANSMISSION WOULD NOT RESPOND ,THEN THE DASHBOARD CAME BACK ON BUT I HAD ALL THESE WARNINGS LIKE BRAKE FAILURE ,SRS AIRBAG SERVICE URGENT , ENGINE SYSTEM SERVICE URGENT . AFTER ALL THE HAPPENS THE TRUCK DIED ,LUCKILY I WAS ABLE TO GET OFF THE ROAD BEFORE OTHER CARS HIT US .AFTER A COUPLE A MINUTES I TRIED TURNING IT ON AND IT CAME BACK ON BUT I STILL HAD THE WARNING LIGHTS ON BUT THE TRUCK WAS RUNNING FINE ,AFTER WE GOTTO OUR FRIENDS HOUSE I TURNED IT OFF AND LEFT IT THEIR BECAUSE I FELT IT WASN'T SAFE TO DRIVE , THE NEXT MORNING I WENT OVER TO PICK UP THE TRUCK , TURNED IT ON AND ALL THE LIGHTS WERE OF AND IT RAN FINE . I LOOKED ITUP ONLINE AND IT SEEMS I'M NOT THE ONLY ONE WHO'S HAD THIS PROBLEM ,IT SEEMS ITS HAPPENED A LOT BUT VOLVO DOESN'T WANT TO DO ANYTHING ABOUT IT . I LIKE MY VOLVO BUT I AM ALSO CONCERNED ABOUT HOW SAFE IT REALLY IS.
NHTSA complaint #10478919 — an unverified report by a vehicle owner.
at 122,500 milesMarana, AZ
SERVICE BRAKES, HYDRAULIC
DRIVING FROM PHX TO TUS AT 75 MI OUT OF PHX AT ABOUT 2200HRS. THE CAR COMPLETELY FAILED FOR FRACTION OF A SECOND THEN RESUMED NORMAL OPERATION UNTIL ARRIVING AT DESTINATION 10 MI. LATER. THE SECOND TIME A WEEK LATER WAS TRAVELING TO PHX AT 1800 HRS. 70MI OUT OF TUS. THE CAR FAILED LIKE THE FIRST TIME THEN A FEW SECONDS LATER DID IT AGAIN REACHED DESTINATION ABOUT 15MI. LATER. WHEN THIS HAPPENS THE LIGHTS, RADIO, WINDOWS, DASH LIGHT AND GAUGES ALL STOP WORKING THE MESS. COMES ON ABS,SRS. ITS HAPPENED 5 OR 6 TIMES NOW WITH THE WORST BEING YESTERDAY 16 JUNE 2012 . I GOT OFF LOOP 202 AND PULLED IN A PARKING LOT AND SHUT DOWN THE CAR AND THEN ATTEMPTED TO RESTART 4 TIMES BEFORE IT RESTARTED. THE A/C,WINDOWS, LIGHTS, GAUGES,TURN SIGNALS ALL FAILED. THE MESS. ABS, SRS, CHECK ENGINE CAME ON. I DROVE ABOUT 5 MI TO DESTINATION. I'M NOW SCARED TO DRIVE IT IF THE SRS, ABS WARNING ARE ON ARE THEY WORKING? IF IN AN ACCIDENT WILL THE PASSENGERS AND DRIVER BE PROTECTED ?
NHTSA complaint #10462001 — an unverified report by a vehicle owner.
at 85,000 milesMillbury, MA
SERVICE BRAKES, HYDRAULIC
BRAKES ON THE VEHICLE FAIL INTERMITTENTLY, ESPECIALLY AT LOW SPEEDS (LIKE BACKING OUT OF A PARKING SPOT. WHEN THE PEDAL IS PUSHED IT FEELS LIKE A ROCK, WITH LITTLE DEPRESSION, AND VEHICLE DOES NOT SLOW. IF PRESSURE IS RELEASED AND PEDAL IS PUSHED A SECOND TIME, USUALLY THE BRAKING WILL FINALLY WORK. A REPAIR SHOP REPLICATED THIS WHEN PULLING THE VEHICLE OUT OF A BAY TO TEST DRIVE AND THEY LOST BRAKING AND NEARLY HIT A WALL. BREAKING AT HIGH SPEEDS (60MPH+) OFTEN RESULTS IN A STRONG PULL TO THE LEFT, AS IF THE LEFT BRAKE IS BRAKING MORE THAN THE RIGHT SIDE.
NHTSA complaint #10423181 — an unverified report by a vehicle owner.
at 45,000 milesCambrodge, MA
PARKING BRAKE
THE CAR, INCLUDING ALL BRAKE COMPONENTS, WAS INSPECTED 3 WKS AGO. NINE DAYS AGO, THE EMERGENCY BRAKE SHOE BROKE AND THE PIECES FELL INTO THE WHEEL WORKS SO I COULD NOT DRIVE THE CAR. NOTE: IT HAD BEEN RAINING FOR A LONG TIME, SO THE MECHANIC SUSPECTS THE E-BRAKE CABLE RUSTED, FROZE LIGHTLY INTO THE "BRAKE" POSITION AND THE FRICTION RUBBED OFF THE ADHESIVE AND BROKE THE SHOE. THE CAR HAD BEEN DRIVEN THE PREVIOUS DAY FOR ABOUT 2.5 HOURS ON THE HIGHWAY WITH NO PROBLEMS.
NHTSA complaint #10410216 — an unverified report by a vehicle owner.
at 32,400 milesAlta Loma, CA
SERVICE BRAKES, HYDRAULIC
DRIVING ON 210-WEST, MY CAR LOST POWER WITHOUT WARNING. THE FUEL PUMP HAD BEEN REPLACED ON JAN. 26, 2010, TO CORRECT THE STRONG SMELL OF GASOLINE INSIDE AND OUTSIDE OF THE CAR. OTHER PROBLEMS HAVE BEEN REPLACING THE BRAKE PADS TWICE, REPLACING THE ABS, FAULTY GPS AND CD PLAYER, FRONT PASSENGER DOOR AUTOMATIC LOCK NEEDS MOTOR REPLACED, SLOSHING SOUND OF WATER HEARD INSIDE THE CAR AFTER RAIN.
NHTSA complaint #10303222 — an unverified report by a vehicle owner.
at 113,825 milesDecatur, GA
SERVICE BRAKES, ELECTRIC
WHILE DRIVING IN HEAVY TRAFFIC ON APRIL 25, 2009, MY 2004 VOLVO XC90 BEGAN JERKING AND THEN THERE WAS A SUDDEN LOSS OF POWER, THE INSTRUMENT PANEL SWOOPED TO THE FAR RIGHT AND THEN BACK TO LEFT WITH NO OTHER MOVEMENT, THE RADIO SHUT OFF, THE WINDSHIELD WIPERS BEGAN WIPING, AND THE DOOR LOCKS AND WINDOWS WOULD NOT WORK. SHORTLY THEREAFTER, THE MESSAGE BOX DISPLAYED "BRAKE FAILURE-STOP SAFELY", AND THEN CHANGED TO "SRS AIRBAG _SERVICE URGENT". ONCE WE STOPPED, THE VEHICLE WOULD NOT START AGAIN. I DISCONNECTED THE BATTERY IN HOPES OF RESETTING THE COMPUTER. ONCE THIS WAS DONE THE CAR STARTED AGAIN. MESSAGES ARE STILL DISPLAYED. WE CONTACTED VOLVO CORPORATE AND HAVE AN APPOINTMENT WITH A LOCAL DEALERSHIP TOMORROW. THIS IS A SERIOUS SAFETY ISSUE AND IT IS NOT THE FIRST TIME I HAVE SUBMITTED A COMPLAINT FOR THIS SAME TYPE PROBLEM. I HAVE BEEN A FAITHFUL, REPEAT VOLVO CUSTOMER, AND WOULD LIKE TO CONTINUE TO SUPPORT VOLVO. MY LOYALTY IS SLOWLY FADING, ESPECIALLY AFTER READING SEVERAL COMPLAINTS OF THE SAME NATURE. VOLVO PLEASE DON'T LET A DEATH OCCUR BEFORE YOU TAKE ACTION.
NHTSA complaint #10267035 — an unverified report by a vehicle owner.
at 59,000 milesWildomar, CACrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
I AM EXPERIENCING CONTINUING SAFETY PROBLEMS WITH MY VOLVO XC90. THIS VEHICLES ALL WHEEL DRIVE (AWD) SYSTEM IS MALFUNCTIONING WITHOUT WARNING AND AT RANDOM TIMES. THIS RESULTS IN UNPREDICTABLE AND ERRATIC VEHICLE HANDLING WHICH CREATES SERIOUS SAFETY ISSUES TO THE VEHICLES DRIVER AND OCCUPANTS. THIS HAS BEEN OCCURRING FOR AT LEAST ONE YEAR AND WAS CONFIRMED AND DOCUMENTED BY A VOLVO DEALER DURING THE SUMMER OF 2005. I MUST POINT OUT THIS SAFETY PROBLEM INVOLVES AN ACTIVE SYSTEM THAT CANNOT BE CONTROLLED, ADJUSTED OR DISABLED BY THE VEHICLES DRIVER. THIS SAFETY PROBLEM CAUSED AN ACCIDENT DURING THE WINTER OF 2005. AT THAT TIME, THE ALL WHEEL DRIVE SYSTEM FAILED SUDDENLY AND WITHOUT WARNING ON A SNOW COVERED ROAD. THIS CAUSED SUDDEN AND UNCONTROLLED FRONT WHEEL SPIN WHICH LED TO A LOSS OF VEHICLE CONTROL AND WITH THE VEHICLE SLIDING OFF A ROAD. A TOW TRUCK WAS REQUIRED TO MOVE THE VEHICLE BACK ON THE ROAD. THE VOLVO DEALER THAT CONFIRMED THE PROBLEM HAS MADE SEVERAL FAILED ATTEMPTS TO REPAIR IT. THEY HAVE DOCUMENTED COMMUNICATION PROBLEMS WITHIN THE VEHICLES HIGH SPEED NETWORK AND RELOADED VEHICLE SOFTWARE. THEY HAVE ALSO REPLACED: 1) THE VEHICLES FRONT WHEEL SENSORS, 2) THE MFI MODULE USED FOR VEHICLE DIAGNOSTICS, 3) THE BCM MODULE USED BY THE AWD SYSTEM, AND 4) THE AWD AOC UNIT WITH CLUTCH AND TRANSMISSION. NONE OF THIS HAS RESOLVED THE SAFETY PROBLEMS I AM EXPERIENCING FROM THIS VEHICLE. THIS VOLVO DEALER HAS TOLD ME THE PROBLEM CANNOT BE REPAIRED BECAUSE: 1) THE VEHICLES DIAGNOSTIC SYSTEM DOES NOT REPORT ANY DIAGNOSTIC CODES, 2) THEIR OWN TECHNICIANS CANNOT DIAGNOSE THE PROBLEM, AND 3) VOLVO TECHNICIANS CANNOT DETERMINE THE PROBLEM. MY REQUESTS TO VOLVO CARS OF NORTH AMERICA HAVE BEEN IGNORED OR REJECTED, EVEN BY VOLVO CONSUMER AFFAIRS AND VOLVO REGIONAL MANAGERS. I AM LEFT TO DRIVING A VEHICLE WITH OBVIOUS SAFETY PROBLEMS THAT CANNOT BE DIAGNOSED OR REPAIRED BY ANYONE.
NHTSA complaint #10151203 — an unverified report by a vehicle owner.
at 3,000 milesYork, PA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE LOCKUP.
NHTSA complaint #10058314 — an unverified report by a vehicle owner.
Brooklyn, MI
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING THE BRAKES AT NORMAL CONDITIONS BRAKES LOCKED UP. ALSO, WHILE DRIVING AT ANY SPEED LEFT WHEEL PULLED TO THE LEFT. DEALER INSPECTED VEHICLE SEVERAL TIMES, BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEMS.
NHTSA complaint #10053362 — an unverified report by a vehicle owner.