2025 Acura RDX problems

STEERING

I own a 2025 Acura RDX with an open EPS recall involving potential loss of power steering assist due to improper software calibration. I live in Bozeman, Montana, far from the nearest Acura dealer. Acura customer care and escalated supervisor offered no reasonable accommodation. Completing this safety recall requires substantial long-distance travel and lease mileage to repair a manufacturer defect. I am submitting this complaint regarding recall remedy access and owner burden.

NHTSA complaint #11733113 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I own a 2025 Acura RDX with an open EPS recall involving potential loss of power steering assist due to improper software calibration. I live in Bozeman, Montana, far from the nearest Acura dealer. Acura customer care and escalated supervisor offered no reasonable accommodation. Completing this safety recall requires substantial long-distance travel and lease mileage to repair a manufacturer defect. I am submitting this complaint regarding recall remedy access and owner burden.

NHTSA complaint #11733113 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I own a 2025 Acura RDX with an open EPS recall involving potential loss of power steering assist due to improper software calibration. I live in Bozeman, Montana, far from the nearest Acura dealer. Acura customer care and escalated supervisor offered no reasonable accommodation. Completing this safety recall requires substantial long-distance travel and lease mileage to repair a manufacturer defect. I am submitting this complaint regarding recall remedy access and owner burden.

NHTSA complaint #11733113 — an unverified report by a vehicle owner.

STEERING

The contact owns a 2025 Acura RDX. The contact stated that while driving approximately 70-75 MPH, the steering wheel was pulling to the right, and the vehicle unintendedly attempted to switch lanes. The contact swerved to avoid another vehicle. Several unknown lights were illuminated. The Lane Departure/Lane Keep Assist feature was previously turned off by the owner. While driving around a curve, the vehicle began to change lanes unintendedly. The vehicle continued to pull in the opposite direction. The vehicle was taken to the local dealer, but it was unclear if the vehicle was diagnosed or repaired. The Smart App indicated that the VIN was included in NHTSA Campaign Number: 25V582000 (Steering). The manufacturer was contacted and confirmed that the tires were rotated, but the recall was not completed. The failure mileage was approximately 6,800.

NHTSA complaint #11731619 — an unverified report by a vehicle owner.

LANE DEPARTURE: LANE KEEP: STEERING ASSIST

The contact owns a 2025 Acura RDX. The contact stated that while driving approximately 70-75 MPH, the steering wheel was pulling to the right, and the vehicle unintendedly attempted to switch lanes. The contact swerved to avoid another vehicle. Several unknown lights were illuminated. The Lane Departure/Lane Keep Assist feature was previously turned off by the owner. While driving around a curve, the vehicle began to change lanes unintendedly. The vehicle continued to pull in the opposite direction. The vehicle was taken to the local dealer, but it was unclear if the vehicle was diagnosed or repaired. The Smart App indicated that the VIN was included in NHTSA Campaign Number: 25V582000 (Steering). The manufacturer was contacted and confirmed that the tires were rotated, but the recall was not completed. The failure mileage was approximately 6,800.

NHTSA complaint #11731619 — an unverified report by a vehicle owner.

SERVICE BRAKES

Brakes making a humming noise and loud noises when reversing. Have taken it to the dealer two times already, have had the car less than a year, and the dealer claims there is nothing they can do.

NHTSA complaint #11728635 — an unverified report by a vehicle owner.

WHEELS

Two issues with this brand new Acura RDX 2025: 1) Herky/Jerking brakes. Experienced this issue weeks after purchasing. Lots of vibration when applying brakes....happens often. Took car back to Acura dealership and they said brakes working as designed. 2) Very soft /no tension in brake pedal. This issue arose within last few months. Press on brake pedal and often it goes to floor panel. Very concerning.

NHTSA complaint #11717238 — an unverified report by a vehicle owner.

SERVICE BRAKES

Two issues with this brand new Acura RDX 2025: 1) Herky/Jerking brakes. Experienced this issue weeks after purchasing. Lots of vibration when applying brakes....happens often. Took car back to Acura dealership and they said brakes working as designed. 2) Very soft /no tension in brake pedal. This issue arose within last few months. Press on brake pedal and often it goes to floor panel. Very concerning.

NHTSA complaint #11717238 — an unverified report by a vehicle owner.

TIRES

While driving on the highway, without warning the tire tread separated from the rim causing danger to myself. Luckily I was able to pull to the side of the highway to await assistance. State police was called and the car was eventually towed to the dealership. The entire tire literally separated from the rim. Tire size: 235 /60 R 18.

NHTSA complaint #11715753 — an unverified report by a vehicle owner.

STEERING

The problem I am reporting I found reported on the internet. My dashboard lite up with power steering and brake warning lights and told me to contact the dealer. Power steering was lost and braking power diminished. Pulled over and restarted the car several times and steering and braking came back but the warning lights still on. After sitting for an hour while we ate the car started with no warnings and brakes and steering functioning. From what I saw on the internet the problem stems from when the LKAS system is turned on. I found on your site my VIN has the issue I described above. Why hasn't Acura contacted me about the problem ? Seems irresponsible.

NHTSA complaint #11694373 — an unverified report by a vehicle owner.

SERVICE BRAKES

The problem I am reporting I found reported on the internet. My dashboard lite up with power steering and brake warning lights and told me to contact the dealer. Power steering was lost and braking power diminished. Pulled over and restarted the car several times and steering and braking came back but the warning lights still on. After sitting for an hour while we ate the car started with no warnings and brakes and steering functioning. From what I saw on the internet the problem stems from when the LKAS system is turned on. I found on your site my VIN has the issue I described above. Why hasn't Acura contacted me about the problem ? Seems irresponsible.

NHTSA complaint #11694373 — an unverified report by a vehicle owner.

LANE DEPARTURE: WARNING

The problem I am reporting I found reported on the internet. My dashboard lite up with power steering and brake warning lights and told me to contact the dealer. Power steering was lost and braking power diminished. Pulled over and restarted the car several times and steering and braking came back but the warning lights still on. After sitting for an hour while we ate the car started with no warnings and brakes and steering functioning. From what I saw on the internet the problem stems from when the LKAS system is turned on. I found on your site my VIN has the issue I described above. Why hasn't Acura contacted me about the problem ? Seems irresponsible.

NHTSA complaint #11694373 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2025 Acura RDX. The contact stated that while reversing, the vehicle stalled, and the engine seized. The contact stated that while attempting to restart the vehicle, the vehicle failed to start. The contact stated that after the third attempt, the vehicle restarted. The contact stated that several days later, the message “Idle Stop - Temporarily Interrupted - System Warming up or Charging” was displayed. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failur,e and a case was filed. The failure mileage was approximately 380.

NHTSA complaint #11693316 — an unverified report by a vehicle owner.

ENGINE

The contact owns a 2025 Acura RDX. The contact stated that while reversing, the vehicle stalled, and the engine seized. The contact stated that while attempting to restart the vehicle, the vehicle failed to start. The contact stated that after the third attempt, the vehicle restarted. The contact stated that several days later, the message “Idle Stop - Temporarily Interrupted - System Warming up or Charging” was displayed. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failur,e and a case was filed. The failure mileage was approximately 380.

NHTSA complaint #11693316 — an unverified report by a vehicle owner.

STEERING

exiting interstate 270 onto highway 40/64 when the dashboard lit. up and there was no power steering. Tuning the steering wheel very difficult. Luckily no accident occurred however in a different situation or location the results would have been disastrous. Wife was able to exit the interstate and get to a parking lot.

NHTSA complaint #11692436 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

The windshield is distorted and when looking through it is like looking through a convex piece of glass. I went onto the Acura forum and there are numerous complaints. My daughter won't drive the car because its dangerous she said. Its like looking through a fish bowl. all forum complaints were similar to mine. driving for any amount of time is difficult.

NHTSA complaint #11691156 — an unverified report by a vehicle owner.

STEERING

Was driving the car then all of the sudden all these error messages came up on the dash and my power steering turned off. Car became very hard to steer. Almost went off the road. Luckily I was able to stop. After restarting the engine error messages went away and car was driveble again. This car is a loaner acura of milford gave me while my car was being serviced

NHTSA complaint #11687847 — an unverified report by a vehicle owner.

STEERING

August & September 2025 The power steering stopped while driving and without warning, causing the car to be almost impossible to steer. I happened about 3 weeks ago and the dealer replaced the power steering unit after consulting with the Acura techline. Then after the power steering unit was replaced, it happened again, the same problem. Both times the Lane Keeping Assistance was engaged, so it might be related. The first time I was on a curve and it forced the car into the oncoming lane at night. Fortunately, there was no oncoming traffic or a could have a head-on collision. The second time I was on a highway and moving into the Exit lane, so I was able to pull off the road. Both times, when I stopped the car and turned the engine off and back on, the problem went away, but I got a brake warning that did not seem to affect the driving or the brakes. This is a serious safety problem that is very dangerous and must be fixed by Acura immediately. The local dealer seems to know nothing about the problem. Online there are multiple customer complaints being reported of the same problem. See: [XXX] [XXX] [XXX] Steering INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11685583 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

August & September 2025 The power steering stopped while driving and without warning, causing the car to be almost impossible to steer. I happened about 3 weeks ago and the dealer replaced the power steering unit after consulting with the Acura techline. Then after the power steering unit was replaced, it happened again, the same problem. Both times the Lane Keeping Assistance was engaged, so it might be related. The first time I was on a curve and it forced the car into the oncoming lane at night. Fortunately, there was no oncoming traffic or a could have a head-on collision. The second time I was on a highway and moving into the Exit lane, so I was able to pull off the road. Both times, when I stopped the car and turned the engine off and back on, the problem went away, but I got a brake warning that did not seem to affect the driving or the brakes. This is a serious safety problem that is very dangerous and must be fixed by Acura immediately. The local dealer seems to know nothing about the problem. Online there are multiple customer complaints being reported of the same problem. See: [XXX] [XXX] [XXX] Steering INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11685583 — an unverified report by a vehicle owner.

STEERING

While driving at highway speed, all of a sudden I lost all power steering and multiple system failure warning lights appeared on the center dashboard including power steering failure, brake system failure and collision mitigation system failure, among others. With great difficulty I was able to steer the car off the highway and was towed to an Acura dealer. The car was 5 months old with just over 3000 miles at the time and there were no prior issues and no advanced warning when this happened. The dealer (Acura of Berlin in CT) stated they have seen this issues several times. The battery voltage was low (11.98-12.09 volts), although the car was being driven at highway speeds for at least 45 minutes before the incident. They charged and tested the battery, and their diagnostics said the battery was good. They also found a code "DTC U3000-49 EPS CONTROL UNIT INTERNAL CIRCUIT MALFUNCTION". The dealer opened an incident with the Acura Tech line, who indicated that if the problem happens again they should replace the steering rack. No repair other than battery charging was performed. This is an unacceptable safety risk waiting for it to happen again. There are many reports of this exact problem online from 2025 Acura RDX owners. We need an immediate recall.

NHTSA complaint #11684284 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

While driving at highway speed, all of a sudden I lost all power steering and multiple system failure warning lights appeared on the center dashboard including power steering failure, brake system failure and collision mitigation system failure, among others. With great difficulty I was able to steer the car off the highway and was towed to an Acura dealer. The car was 5 months old with just over 3000 miles at the time and there were no prior issues and no advanced warning when this happened. The dealer (Acura of Berlin in CT) stated they have seen this issues several times. The battery voltage was low (11.98-12.09 volts), although the car was being driven at highway speeds for at least 45 minutes before the incident. They charged and tested the battery, and their diagnostics said the battery was good. They also found a code "DTC U3000-49 EPS CONTROL UNIT INTERNAL CIRCUIT MALFUNCTION". The dealer opened an incident with the Acura Tech line, who indicated that if the problem happens again they should replace the steering rack. No repair other than battery charging was performed. This is an unacceptable safety risk waiting for it to happen again. There are many reports of this exact problem online from 2025 Acura RDX owners. We need an immediate recall.

NHTSA complaint #11684284 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

While driving at highway speed, all of a sudden I lost all power steering and multiple system failure warning lights appeared on the center dashboard including power steering failure, brake system failure and collision mitigation system failure, among others. With great difficulty I was able to steer the car off the highway and was towed to an Acura dealer. The car was 5 months old with just over 3000 miles at the time and there were no prior issues and no advanced warning when this happened. The dealer (Acura of Berlin in CT) stated they have seen this issues several times. The battery voltage was low (11.98-12.09 volts), although the car was being driven at highway speeds for at least 45 minutes before the incident. They charged and tested the battery, and their diagnostics said the battery was good. They also found a code "DTC U3000-49 EPS CONTROL UNIT INTERNAL CIRCUIT MALFUNCTION". The dealer opened an incident with the Acura Tech line, who indicated that if the problem happens again they should replace the steering rack. No repair other than battery charging was performed. This is an unacceptable safety risk waiting for it to happen again. There are many reports of this exact problem online from 2025 Acura RDX owners. We need an immediate recall.

NHTSA complaint #11684284 — an unverified report by a vehicle owner.

STEERING

While driving my 2025 Acura RDX A-Spec Advance (approx. 5,000 miles) at about 40 mph through a light curve, the vehicle suddenly lost power steering mid-turn. The dash displayed: “Electric Power Steering System Problem. Steering Assist Not Available. Do Not Drive.” This was not just a loss of assist. The wheel felt like it was resisting input and was nearly impossible to turn, locking the car into an off-road path. I narrowly missed a curb and a large tree by inches, only avoiding collision by forcing the wheel with maximum effort while applying heavy brakes. If this had occurred at higher speed or on a mountain road, the result could have been catastrophic. Once stopped, five additional warnings appeared: Brake System Problem, Lane Keeping Assist System Problem, Collision Mitigation Braking System Problem, Road Departure Mitigation System Problem, and Low Speed Braking Control Problem. After restarting, most warnings remained, though steering assist and brakes seemed temporarily normal. I cautiously drove to a nearby lot, then to the dealership. At the service center, the errors cleared only after shutting down the engine. Staff first suggested a “loose battery cable.” When I mentioned that other 2025 RDX owners have reported the same issue, I was told not to trust the internet. They kept the vehicle overnight under warranty. Initially no loaner vehicle was available, which forced my wife to leave work for daycare pickup. After she called management directly, a loaner was provided. At the time of this report, no diagnosis has been given. Service staff speculated it could be nothing or it could be a failed steering column, which matches reports from other owners. This sudden steering failure, combined with simultaneous warnings across multiple safety systems, created an immediate risk of serious crash. The incident occurred only two days after routine service at the same dealership.

NHTSA complaint #11682123 — an unverified report by a vehicle owner.

SERVICE BRAKES

While driving my 2025 Acura RDX A-Spec Advance (approx. 5,000 miles) at about 40 mph through a light curve, the vehicle suddenly lost power steering mid-turn. The dash displayed: “Electric Power Steering System Problem. Steering Assist Not Available. Do Not Drive.” This was not just a loss of assist. The wheel felt like it was resisting input and was nearly impossible to turn, locking the car into an off-road path. I narrowly missed a curb and a large tree by inches, only avoiding collision by forcing the wheel with maximum effort while applying heavy brakes. If this had occurred at higher speed or on a mountain road, the result could have been catastrophic. Once stopped, five additional warnings appeared: Brake System Problem, Lane Keeping Assist System Problem, Collision Mitigation Braking System Problem, Road Departure Mitigation System Problem, and Low Speed Braking Control Problem. After restarting, most warnings remained, though steering assist and brakes seemed temporarily normal. I cautiously drove to a nearby lot, then to the dealership. At the service center, the errors cleared only after shutting down the engine. Staff first suggested a “loose battery cable.” When I mentioned that other 2025 RDX owners have reported the same issue, I was told not to trust the internet. They kept the vehicle overnight under warranty. Initially no loaner vehicle was available, which forced my wife to leave work for daycare pickup. After she called management directly, a loaner was provided. At the time of this report, no diagnosis has been given. Service staff speculated it could be nothing or it could be a failed steering column, which matches reports from other owners. This sudden steering failure, combined with simultaneous warnings across multiple safety systems, created an immediate risk of serious crash. The incident occurred only two days after routine service at the same dealership.

NHTSA complaint #11682123 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

While driving my 2025 Acura RDX A-Spec Advance (approx. 5,000 miles) at about 40 mph through a light curve, the vehicle suddenly lost power steering mid-turn. The dash displayed: “Electric Power Steering System Problem. Steering Assist Not Available. Do Not Drive.” This was not just a loss of assist. The wheel felt like it was resisting input and was nearly impossible to turn, locking the car into an off-road path. I narrowly missed a curb and a large tree by inches, only avoiding collision by forcing the wheel with maximum effort while applying heavy brakes. If this had occurred at higher speed or on a mountain road, the result could have been catastrophic. Once stopped, five additional warnings appeared: Brake System Problem, Lane Keeping Assist System Problem, Collision Mitigation Braking System Problem, Road Departure Mitigation System Problem, and Low Speed Braking Control Problem. After restarting, most warnings remained, though steering assist and brakes seemed temporarily normal. I cautiously drove to a nearby lot, then to the dealership. At the service center, the errors cleared only after shutting down the engine. Staff first suggested a “loose battery cable.” When I mentioned that other 2025 RDX owners have reported the same issue, I was told not to trust the internet. They kept the vehicle overnight under warranty. Initially no loaner vehicle was available, which forced my wife to leave work for daycare pickup. After she called management directly, a loaner was provided. At the time of this report, no diagnosis has been given. Service staff speculated it could be nothing or it could be a failed steering column, which matches reports from other owners. This sudden steering failure, combined with simultaneous warnings across multiple safety systems, created an immediate risk of serious crash. The incident occurred only two days after routine service at the same dealership.

NHTSA complaint #11682123 — an unverified report by a vehicle owner.